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Carroll Kelly
Jun 13, 2019
Long story short, Joe Prizzi from Don Bailey Flooring is the best! I walked into the store knowing we wanted a new floor but not really knowing anything about the process. Joe patiently and knowledgeably walked me through the whole process, and he did the same for my husband when we returned the following day. He gave us excellent suggestions and advice and never at any point tried to "up-sell" or pressure us. When he gave us a quote, he included everything - installation, the removal of our old rug, the base boards, the door stops, etc. We were actually given a lower quote by a Don Bailey competitor, but when we asked the questions that we learned from Joe that needed to be asked, the final price was significantly higher. Had we gone with the other flooring company, we would have been very negatively surprised by the additional costs! Once we chose our flooring from Don Bailey, Joe personally came to our house to measure and make sure we had chosen an appropriate floor for our needs. The gentlemen who installed the floors were professional and quick. We love our new floors and would highly recommend Don Bailey Flooring. We will tell everyone to ask for Joe Prizzi! Thanks again!
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Zoila Benezra
Jun 07, 2019
I've been a loyal customer for 14 years. I was lucky to have Elisa Carrozza as my sales rep. She was wonderful! She took the time to show and explain different types of flooring for my rental property. I also purchased carpet for my bedroom. The flooring and carpet were installed within a week of my purchase!
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Kara Yohan
Jun 07, 2019
Quick, easy, helpful! Worked with Jermaine to recarpet a large master bedroom. He assisted me immediately, was kind, patient, helpful on choosing types and colors for the price that I was looking for. Definitely recommend.
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Lorrie Hale
Jun 06, 2019
Had a great experience today, Jermaine was super helpful. He was able to answer all the questions I had. Thank you Jermaine! I will always come to Don Baileys!!
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Golden Glasko and Associates, P.A.
Jun 06, 2019
Dear Don: I am writing to tell you how pleased I am with the carpet and installation process involved in my recent purchase. Starting with the gentleman who came out to do the measuring, who was both prompt and most courteous. As for your installer, they were super considerate of our furniture, some of which had to be dismantled and moved to a different area of the house during the carpet installation, as well as doing a great job of leaving the house in a perfectly clean condition. They were polite, cordial, and considerate, not to mention that they did an excellent job of installing the carpeting. Thank you so very much for your considerations, which included a terrific price, and professional work by your company personnel. Thank you also for your personal attention and most of all for your friendship. I can guarantee that Don Bailey Flooring will be my go-to provider for all future flooring needs. Looking forward to seeing you soon and for a great season for the Canes! With sincerest thanks, Edward I. Golden
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Jose Diaz-Balart
May 26, 2019
Don Bailey Flooring is TOP NOTCH! From the moment we walked into the Biscayne Blvd, showroom we were impressed by Joey Prizzi's knowledge, enthusiasm, and service. He patiently helped us navigate through the many options they offer, and he came out the very next day to measure. Our gorgeous new floors were installed quickly and flawlessly a couple of days later by their efficient and professional installers. Thank you Don and Joey for taking such good care of us!
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Michael Edwards
May 24, 2019
Ronnie is the man to see about carpet
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Mike Edwards
May 24, 2019
Great prices go see ronnie
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JOAN SHELTON
May 20, 2019
Don Bailey Flooring was great. I stopped in the Ft. Lauderdale store, Scott the salesman greeted me and showed me all the great inventory that they have. It was overwhelming how much they have. Scott showed me carpet that was in my budget, he came the same day to see my apt. and took measurements. We scheduled the installation. The installers were great and respectful. What a great experience buying carpet. Hassle free. Scott makes you feel like family. Thank you Scott and Don Bailey Flooring for a job done well. I will tell everyone in my complex. GO SEE SCOTT AT DON BAILEY FLOORING...
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KiKi Quinton
May 18, 2019
Awesome Service! Being in the field of customer service, I am big on providing exemplary service to those you service. Don Bailey does just that! I used them years ago when my daughters were small to carpet their rooms and now when they are older, Don Bailey is STILL AROUND providing the same SUPERIOR SERVICE after all these years!! Ronnie is TOP NOTCH and goes above and beyond. Because of him and the crew at Don Bailey, I highly recommend them for ALL of your carpet and flooring needs!
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Nadab Akhtar
May 16, 2019
I am tardy (by a few months!) in writing this review....but the message is steadfast. Don Bailey Flooring is fantastic, especially if Karen W. is your point-person. I have had the pleasure of working with Karen on three projects since fall of 2018. In each instance, I gave her the impossible -- I selected a limited availability item and a super tight time-frame for delivery and installation. She hit home-runs each time. I told her that it was so refreshing to finally meet someone who was in the Business of Providing Solutions, not just selling a product. Karen is super high-touch, she would check-in multiple times a day to provide proactive updates, and during installation, she would come herself to ensure quality compliance. Prior to beginning any work, she walked me through what to expect, as well as what my alternatives were that I may or may not have considered on my own. The latter was particularly appealing to me, because it showed that Karen could put my interests first and educate me in what other options were available to me. To add icing to the cake, I had the pleasure of meeting Mr. Don Bailey, Sr. himself! Wow is he funny (and obviously wicked smart!)!! He even gave me a copy of his biography, which was a great read! In conclusion, it was a pleasure working with Karen, and I would do so again in a heartbeat. Also, I proudly refer Don Bailey Flooring to any of my friends or colleagues that are even thinking about flooring needs.
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Ted J
May 12, 2019
Wow! I feel like i have a whole new apartment with the new carpeting. It's even better than i even hoped for. Friends who have already seen it were amazed! Joey was great. He came over with samples and excellent suggestions for which i am extremely grateful. A great guy and easy to deal with! The price was fair and the results are amazing! Can't wait to show the place off to more people. The installers were excellent too. Real gentlemen and fine workers. Thanks Joey and Don for everything. I can always trust Don Bailey Flooring all the time! Ted J.
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Kendra Thompson
May 09, 2019
Ronnie Sejba assisted me while i was here. Even after switching from carpet to carpet he still kept a good attitude, lets just say he is the bomb!!!! Come and visit make sure you buy and you will not be disappointed.... Prices are great also!!!!
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Giotube x
May 03, 2019
Scott and Jermaine are very fine gentlemen. They helped me find the perfect custom carpet for my house.
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Keisha Gooch- Summons
May 02, 2019
I call Don Bailey Flooring in Ft. Lauderdale to get a estimate on carpeting. Scott answered all my questions and proceeded to take all my info. He was able to come measure and give me the estimate within the hour that I called. 2 days later I called him to let him know what I decided and wanted to proceed. I was so busy that I was not able to go to the store to give him a deposit, so he was able to come to my work to get the deposit. Carpet and installation looked great. Thank you Scott for the GREAT SERVICE. Highly recommend Scott and Don Bailey Flooring in Ft. Lauderdale
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KervensLeah Toussaint
Apr 25, 2019
Thankful for Jermaine and Don Baileys service, patience, and customer care. We got carpet through them and desired to upgrade our living room and dining room.Though we were out of town buyers he was responsive and helped us envision the best design for our home. We desired the Cali Vinly which he said he could order but ended up going with the Artissmo option. Price point seemed to be fair and market price. Our 20 year old home is transformed now with this new look!
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Astrid Lara
Apr 20, 2019
Great place and service!!!! 5 star rating and great prices... staff was knowledgeable and ver friendly.. short drive from Weston, Fl.. will recommended them in the future.. thank you
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Peter
Apr 17, 2019
Time is crucial in the event business. The call to Karen always go like this Size? Color? When? She gets it and she comes through every single time. Thanks for making our lives easy, thanks for always coming through. Peter. 5 Star is no enough.... Karen is the Best
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Martha
Apr 16, 2019
I recently moved and between all the expenses, I had to somehow weave carpet into the mix. I stopped in at 7th Avenue and met Karen, thank God. She advised me that my landlord would have an issue with me destroying the tile. She was right on.. She was so kind and pleasant, the girl knows her craft. She even took time to encourage my son in his endeavours. This girl is amazzzzzzingg Thanks Karen
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Vonda
Apr 09, 2019
I went to Don Bailey Flooring in Ft. Lauderdale to buy a area rug. Thank you Scott Kupperman for the great service and patience that you have. Not knowing what I wanted Scott Made it easy for me by showing different colors and textures. I was so happy that I went back a few weeks later and purchased another rug from Scott. Thank you Don Bailey Flooring and Scott Kupperman
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Bonnie
Apr 08, 2019
I just moved from New York to Delray Beach. Talking to some friends about my carpet that was about 20 yrs old and has never been replaced, they referred Don Bailey Flooring. I call the Ft. Lauderdale store. Scott Kupperman was kind enough to come to my new home to measure and bring samples of what I thought I wanted. I purchased carpet and had it installed a week later. I highly recommend you call Scott at Don Bailey's for great service.. A JOB WELL DONE. Thank youScott
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Joy Burchell
Apr 04, 2019
Ronnie Sejba came through just like he promised. I have beautiful chocolate laminate floors with a two tone staircase to die for all within my budget. He went above and beyond to get the best prices on all the materials necessary. His installers, Valentine, Chris, Gus, and Ruslan addressed every intricate details to show nothing but perfection. I highly commend and recomend this team for a job well done. Thank you. Thank you. Thank you.
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Erica Watkins
Apr 03, 2019
Was carpet shopping and remembered don Bailey on 31st Avenue sent my husband carpet shopping where he meet jermaine who was very knowledgeable about carpet and showed us different carpets within our budget he setup a time to come out and measure the space and service was fast we got an install date for the next day I will recommend him to family and friends
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Jennifer Lee
Mar 29, 2019
Called for some carpet information. Got Jermaine on the phone. What a GREAT experience!!! I thought true customer services had died, but Jermaine showed that great CUSTOMER SERVICE is possible and still exists!!!!! Very pleasant and knowledgeable individual!!!!! Companies across the board needs more associates like him representing their company. THANKS AGAIN Mr. Jermaine!!!!
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Robert S.
Mar 21, 2019
Excellent service. Went to Don Bailey Flooring on a Monday and by Wednesday carpeting had been installed. Eliza excellently took care of all details from beginning to end. Paris installed in less than an hour - great.
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Patricia Carter
Mar 14, 2019
We had the pleasure of working with Karen. She was so nice and pleasant. She guided us through the whole process and kept us within our budget. Our carpet came out fabulous. She even called after the installation to make sure we were satisfied. I thought it would be stressful and expensive, but it was the opposite. Thank you so much Karen and thank you Don Bailey!!!
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Maria Aguirre
Mar 14, 2019
Excellent job! Highly recommend there service. Jermaine provided excellent level of service!
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Taisha
Mar 14, 2019
I met Scott on last Saturday at Don Bailey Flooring in the Ft. Lauderdale store. Picked out carpet that I needed for my stairs due to the fact that I was moving out and had to have carpet installed on them. I made an appointment with Scott to out Monday morning to look at the stairs and give me a price. The deal was so good that I could not resist. He made a phone call to an installer and had the carpet installed 2 hours later on my stairs. He saved me from not getting my deposit back. That is what I call great SERVICE. If you need carpet and want great service go see Scott at Don Bailey Flooring.
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Cathy Rucker
Mar 12, 2019
Came into Don Bailey looking for carpet remnants for two small rooms in my home. Jermaine walked around the entire warehouse and assissted me with making a quality selection that was within my specified budget. As a teacher that was very important! Great service! Will definitely visit again and refer my friends.
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Robert Kates
Mar 10, 2019
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starr petty
Mar 08, 2019
My experience with Jermaine P. At Don Bailey was one of great quality, efficient professional service. Recommend this business & service to all.
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Jenny
Mar 07, 2019
Elisa was great from the moment we reached out to her. They were able to find us a great price and get the carpet installed the next day! We will be using them again in the future! The installers were quick and efficient. 10 out of 10!
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R. Robstock
Mar 04, 2019
My wife and I purchased carpet from Don Bailey Flooring in Ft. Lauderdale many many years ago. So no that we needed carpet again we went online to see if they were still in business. To find out yes they are still in business. I saw their 5 star reviews that mentioned Scott Kupperman and Jermaine Ponder., so I went back saw Scott. I purchased carpet on Tuesday and it was installed on Thursday. Another 5 STAR rated job was done by Don Bailey Flooring and crew. Thank you Scott for your great service.
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David Chesal
Mar 03, 2019
As an industry professional it is very hard to give 5 stars but Jermaine made it very easy for me since he checked all the boxes from sales to service. I wish he was on my team! They saved the day with a Sunday sale.
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gina Santamaria
Feb 28, 2019
Within one hour of calling Don Bailey Flooring, i received a visit from Scott who took measurements and gave an estimate... it was so impressive!! Our floor was put in a few days later and looks beautiful! These guys don't mess around!! They get a "10" for service, quality and great personality.... the cost is fair too!! Thanks so much!!!
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Dwight McGee
Feb 27, 2019
Jermaine gave me a great deal on fast insulation
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Maria Elena
Feb 26, 2019
Great customer service by Karen!
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Arlene Castro
Feb 24, 2019
Professionals and great selection
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Mercedes Outumuro
Feb 21, 2019
Had a great experience at Don Baileys flooring. Sales person was Karen. She was very helpful and patient as I tried to pick out carpeting.
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Erin Williams
Feb 17, 2019
I worked with Scott Kupperman...and I was buying two pieces of carpet for my Robotics team that was preparing for competition. Scott (and Don Bailey Jr.) answered our request in a very timely fashion and at a very affordable price! Team 7500 - MARAUDERS thanks you!
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Shantoya Reigns
Feb 09, 2019
I Love This Place!!! Jermaine is so supportive and helpful!! I love his customer service skills. Love this place!!
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bojan
Feb 08, 2019
My partner and I changed carpets in our 2 bedrooms. Our special order took a while but Ron was very professional and kept us informed almost daily. Now when its done all what we can say is that we can't stop looking down. Place looks amazing thanks to Ron, Alex and his guys who did amazing job since we got in touch with this company. Very professional and pleasant service. I would highly recommend this place to anyone!
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Rashelle Woods
Feb 07, 2019
I received the best customer service from Jermaine. I love this place. Definitely the best prices, and values.
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Cesar Monserrate
Feb 06, 2019
Customer service is great and the work is always solid. I will definitely use them for all my jobs going forward. You will love working with these guys! Thanks again.
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Joe Blow
Feb 01, 2019
Pleasure working with the Donbailey staff. The store manager Mr. Ponder was very knowledgeable and help point us in the right direction.
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Gina
Jan 31, 2019
Had laminate floors installed in my home. The crew were professional, patient and very knowledgeable. Great job, affordable prices! Sales person Karen was very helpful and knowledgeable in her line of work.
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Steve Maleh
Jan 30, 2019
Jermaine was great. Helpful knowledgeable and install same day. Happy happy happy.
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Alma Hill
Jan 28, 2019
Jermaine and Scott have the best service, and prices ever!
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EUKEN DAVIS
Jan 21, 2019
I was shopping for carpet on Saturday morning Jan. 19. I went into Don Bailey Flooring where I met Scott (salesman). He helped me find the color and thickness that I was looking for. I found it and the next thing I know is that Scott was on his phone talking to an installer to have my carpet installed that afternoon. Paris the installer showed up about 2 hours later. THAT IS WHAT I CALL CUSTOMER SERVICE. Scott and Paris were very professional. Great prices and great service. Thank you my carpet looks great
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yvonne king
Jan 18, 2019
Very professional and pleasant service.
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Carlos
Jan 17, 2019
Easy selection, Joe Prizzi helped us choose the right carpet, installers were on time, quick, and knew what to do..very satisfied!
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Luiz De souza
Jan 17, 2019
Great fast work, will recommend.
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Barry Paul
Jan 16, 2019
Excellent service, good selection of flooring products - carpet, wood & ceramic. In-home price estimates and excellent installation crew. Final price was EXACTLY as quoted to me.
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Adriana Calvo
Jan 16, 2019
Jermaine was extremely helpful. Patient and knowledgeable on the inventory at the time. I would gigky recommenced anyone to visit Don Bailey Flooring when looking for carpets
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Tanica Neal
Jan 11, 2019
I can't stop looking down! I am in love with my floors. This has been a great experience. Vincent was a pressure to work with. He made me feel like I was a V.I.P. customer. Always answered my calls and quickly responded to my text. Vincent was very knowledgeable about all the products and very patience with all my questions. I will HIGHLY recommend Vincent/ Don Bailey to all my friends and family.
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Nancy Stephen
Jan 08, 2019
Wow! Great service by Germaine at the NE shop. Condo carpet installed the next day. Installers professional and efficient. Would recommend and use again. Thanks for “bailing” me out!
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Sandra
Jan 07, 2019
I went into the Ft. Lauderdale store this past Saturday at around 12pm. I need carpet installed that day as I was moving into a new small office on Monday. I saw Scott (salesman) there. We found a remnant piece of carpet that I liked, Scott was kind enough to call an installer and had my carpet installed within a couple of hours. That is what I call CUSTOMER SERVICE. THANK YOU SCOTT AND DON BAILEY FLOORING FOR A JOB WELL DONE.
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Adras, s
Dec 30, 2018
Mrs Elisa Carrozza was very professional and knowledgeable . She helped me me choose a very nice wood floor for my project at a good price. I will definitely come back to buy tiles for my next project
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Aletha Collie
Dec 27, 2018
We would highly recommend people to Don Bailey Carpets. Our experience there was totally awesome and the carpet price was well within our budget. Jermaine was very patient and helpful as we pondered over our choices. Not only was our purchase experience great, the delivery and installation of the carpet was handled in a very professional manner. We will definitely be a repeat customer for future need. Thanks for a wonderful experience! Dawn and Allie
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Griselda Perez
Dec 27, 2018
Ronny and JP were amazing! I found the home theater carpet I was searching for at a fraction of the price. Highly recommend this company. Griselda
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Robin M Miller
Dec 22, 2018
I bought waterproof laminate flooring from Don Bailey flooring in Miramar Fl. From the very beginning of picking out a color to the last plank going into my house has been a very good experience. If you decide to purchase with this company, Sergio will take very good care of you. The installers came and worked hard to get it just right. It too 2 very long days, but the result is beautiful. Between the house, dust and smell, it is finally worth it. The price was very good as well. I have a 2 story home and put the flooring upstairs as well as the staircase. That meant up and down all day long. I was tired just looking at them. Thank You . I will use you in the future.
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Pietro
Dec 19, 2018
I called the Ft. Lauderdale store a few weeks ago and spoke to Scott. I opened a jewelry store on Worth Ave in West Palm Beach. I was in Italy and Scott went out the same day to meet my real estate agent to measure the floors for laminate. A couple of days later I arrived in West Palm and Scott came out again to show me samples and discuss the the work to be done. to make the story short Scott and his installers did a beautiful job installing the laminate on my floors,the back wall , and front window display. All I can say is thank you to Don Bailey Flooring and to Scott for a job very well done. I recommend if you need flooring call Scott in the Ft. Lauderdale location.
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Lorena Ortega
Dec 18, 2018
I work with this company a lot as I am in the event industry and constantly need carpet installments. Karen at Don Bailey has been so helpful and always get's the job done efficiently and makes it easy to please the clients. Love working with her, she is the best!
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Iliana Tegov
Dec 14, 2018
Would definitely recommend this company. As a property manager I am constantly on the phone and handling different issues with tenants. I had two landlords that needed their carpets replaced. Josh and Ronnie made the entire process a breeze. Ronnie got both carpets installed within a day of me approving the quote. Everything went smoothly and it was a pleasure working with them. I will 100% be using them again in the future.
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Rico Ferdinand
Dec 13, 2018
Jermaine did an excellent job helping my wife and I select the right carpet. He's extremely knowledgeable and very customer centric. We did not feel pressured to purchase the carpet. The way Jermaine presented the information and the product selection it was an easy experience. He maintained communication throughout the entire process and followed to ensure the installer called to confirm the appointment. He even followed up after the installation was completed to make certain we were happy with the job. This was our second time doing business with Don Bailey and I’m pleased to say it’s an excellent company with excellent employees. Thank you Jermaine for making this experience stress free.
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Aqua Hopkins
Nov 30, 2018
This would be my third time doing business with Don Bailey... Each and every experience has been great!! Best pricing... Exceptional customer service... and promptness... Thank you Ronnie for once again my this process stress -free!!!
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Maria Freitas
Nov 29, 2018
I called your Biscayne store, as I just moved into my apartment and needed carpet for my closets. Elisa was at my door in an hour with samples. I told her to bring white but after talking with her I decided to go gray. I took 3 buses the next day, Elisa found me a beautiful carpet and was installed the next day. Thank you for your attention to detail as I’m glad I took your advise.
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Miriam
Nov 29, 2018
As a property manager you look for professional vendors which will do good work in a timely manner. We had 11 floor hallways carpeted and was done quickly and efficiently. We are very pleased with Don Bailey's work and recommend to all.
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Henry Goddard
Nov 29, 2018
Exceptional customer service and installation. This was the FOURTH time using Don Bailey Fort Lauderdale. We will continue to count on their great services.
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Shane Tardieu
Nov 29, 2018
Very knowledgeable staff, super friendly, overall fantastic customer service! Scott made the entire experience a very pleasant one and even helped us load our truck. I felt like they really put their customers first and would highly recommend Don Baily and Scott to everyone.
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Lisa
Nov 17, 2018
As a sales person I am perhaps one of the hardest Clienta to have. Karen was top notch, patient, kind and very understanding. Her work ethic on my small project was amazing. She truly takes care of her clients. Thanks K
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Lorena
Nov 17, 2018
I called Karen at 6:00 PM And I had my event carpet finished and ready for pick up the next day by 10:00 She is awesome, more business coming your way Karen. You saved my life LB
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Michelle Reardon
Nov 15, 2018
Had Don Bailey carpet 20 years ago and was extremely impressed. So when we needed a room redone last month we knew we were going back. Again everyone was professional. Helpful . Arrived on time. Confirmed and did exceptional job. Thank you
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Michael Goodman
Nov 15, 2018
Jermaine did a great job finding us the right carpet, the right color and installing quickly and efficiently. He even threw in an extra closet with the remnant. An all-around good and efficient experience.
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Gregory White
Nov 13, 2018
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Kevin Corcoran
Nov 10, 2018
Always have a Great experience dealing with them.this time I dealt with Jermaine and was very satisfied with the carpet and the Service. Very Professional. Thanks Jermaine
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Janis Good
Oct 31, 2018
Professional, superior service. On time, fast & efficient. Great job
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Luke Andresen
Oct 30, 2018
Great service and excellent work! Ronnie was easy to work with and their installers were top notch!! Great price and I highly recommend! Ask for Ronnie and you won’t be disappointed.
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Sally
Oct 29, 2018
I couldn’t be happier with my new floors! I am so glad I used Don Bailey Flooring. Scott Kupperman was fantastic. He helped me choose the best floors for our new house. He went out of his way and let me stay in NJ while he did the estimate at the house, saving me a plane ticket. His team worked hard and the floors were done the next day. I wouldn’t hesitate to recommend Scott and his staff at Don Bailey Flooring.
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Janis
Oct 28, 2018
Great service and follow through. Professional, reliable, efficient, dependable.
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Jessica Fahrer
Oct 25, 2018
These guys are awesome and dependable. Their pricing and service can't be beat. I needed a rental unit re-carpeted. One of the rooms needed a blue carpet- not the easiest color to find. Scott Kupperman worked very hard to find a shade of blue that could work. He succeeded and it looks amazing. This was my 2nd time using Don Bailey. The referral came from my father, who used them 25+ years ago.
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Sally Rossetti
Oct 25, 2018
I couldn’t be happier with my new floors! I am so glad that I used Don Bailey Flooring. Scott Kupperman was fantastic. He helped me choose the best floors for our new house. He went out of his way and let me stay in NJ while he went to the house to do the estimate, saving me a plane ticket. His team worked hard and the floors were done the next day. I wouldn’t hesitate to recommend Scott and his staff at Don Bailey Flooring.
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Leon
Oct 21, 2018
For the people reading this review I can only say one thing Karen, If you're like myself then you shop around you read reviews because you always want to get the best of everything when it comes to spending your money. Now the reason why I say Karen is because she is extremely knowledgeable, extremely experienced, and triple A customer service, simply knows how to get the job done regardless of the obstacles put in front of her. So if you're looking to get new flooring I highly recommend Karen based on those facts yes I said facts because her reputation proceeds her and her customer service is off the charts. Everybody kind of knows that song all I do is win win win well if you pick Karen as your rep then all your gonna do is win win win. She doesn't know how to fail and the customer is always 1st she's a very great asset to Don Bailey Flooting and yourself if you decide to choose her as your rep Thank you Karen for everything and all your hard work you ROCK!!!!!!
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PR
Oct 19, 2018
Karen came highly recommended and I can honestly say she did not disappoint. She showed up today on her day off and saved me from a major headache. She educated me and shared her professional recommendations. Flooring will be installed tomorrow. She now has three pending sales from family members Thanks Karen
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STELLA WILLIAMS
Oct 19, 2018
Jermaine was great to work with and he did a wonderful job.
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SN
Oct 18, 2018
Amazing customer service - Karen was so helpful in processing our order. She went above and beyond to ensure that we were able to get our carpeting on a very tight deadline. Couldn’t find the color anywhere else in South Florida and it is just perfect. Thank you!
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Luana Roberts
Oct 10, 2018
Great customer service very well knowledge on the product will be sending customers to Jermaine
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Debby S
Oct 04, 2018
Thank you Elisa for your exceptional service througout the purchase and installation. Your resourcefulness, knowledge, and customer care went far beyond the call of duty. I really feel part of the Bailey family now and i am enjoying my luxurious new carpet thanks to you! I would definitely recimmend you to my friends & colleagues. All the best, Debby S.
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Laurel Kelley
Oct 04, 2018
I am a repeat customer of Don Bailey Flooring. Each time I have done business with them I have been fully satisfied. During my most recent experience I needed carpet for two bedrooms with a limited budget.I walked into their Fort Lauderdale location and was assisted by Jermaine Ponder who not only listened to my needs, but found carpet that would satisfy my price, color pallet and quality desired. The installation happened within two days. The person who installed the carpet handled my furniture with care and did a great job with the installation. Thank you Jermaine for everything!!!!! I will continue to use Don Bailey Flooring for any future flooring needs.
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Míke Thompson
Sep 25, 2018
Elisa you were professional, helpful and completed the order and the installation promptly as I desired. You are an asset to Don Bailey Flooring . Thank you for following through as promised.
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Alan
Sep 19, 2018
Elisa..... I just wanted to thank you once again for the excellent job that you and your staff did. I was on a very tight timeline and you helped me navigate through it successfully. Your professionalism is definitely top notch. I will be recommending your products and services to my friends and family. Thanks so much again. Alan
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Jessica Rizzatti - JCR - Personal Home & Corcierge
Sep 19, 2018
Hi Elisa, I would like to say thank you very much for your service. It was a pleasure to work with you. 5 star for service, communication and quality of product. I would recommend you for all my clients and friends. We will keep in touch for futures business. Thank you very much
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Susan Applegate
Sep 09, 2018
Another excellent experience with Don Bailey Flooring. Ronnie was my salesperson, he made certain everything went smoothly...on time and professionally handled. Nice company to deal with, they provide old fashioned service and prices are fantastic. My jobs were both relatively small, they treated me as if I were the most important customer to walk in the door. I wouldn't purchase flooring anywhere else.
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Susan Applegate
Sep 07, 2018
Another excellent experience with Don Bailey Flooring. Ronnie was my salesperson, he made certain everything went smoothly...on time and professionally handled. Nice company to deal with, they provide old fashioned service and prices are fantastic. My jobs were both relatively small, they treated me as if I were the most important customer to walk in the door. I wouldn't purchase flooring anywhere else.
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Cari Gardner
Sep 06, 2018
Thank you to Jermaine! And his great installers! Because of their knowledge and experience (and patience with all my questions) we got exactly what we were looking for, on-time, and on-budget. I can't say enough good things about you all. Highly recommend.
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Alejandra
Sep 04, 2018
Thank you Gus! You have been incredible since the moment we walked in. Gus is passionate about the industry and shows this through his service. Thank you for your time! I’ll definitely be referring family and friends to Gus and Don Bailey!
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Jean Stephens
Aug 22, 2018
About 2weeks ago I went to Don Bailey Flooring to look at carpet for our garage- location was at NW 31 Ave., Fort Lauderdale, Fl.. yes- our garage has AC- TV - and is where we “hang out”- the selection was huge and I immediately made 2 selections to choose from! Scott Kupperman was my salesperson- extremely helpful- came out the next day to measure and carpet was installed 2days later- fantastic price- great quality carpet and fantastic installation- extremely satisfied and would highly recommend their company - will definitely be back for future carpet needs !
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Chantel
Aug 22, 2018
Gus is honest and extremely professional. He answered every question I had. My carpet was delivered and installed in a timely manner. Thanks, Gus.
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Anne Knight
Aug 22, 2018
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Angela
Aug 10, 2018
I would like to say Thank you to Scott and Jermaine in the Ft. Lauderdale store for the great service that I get all of the time that call to order carpet. They are the most accommodating salesman that I have ever dealt with. I buy carpet from Don Bailey Flooring at least once a month. I will only purchase from them. Great job guys
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Morris
Jul 30, 2018
Karen We truly appreciate you. You are our angel. Thanks
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Lisa
Jul 30, 2018
Karen is honest and awesome. She genuinely cares. I love my new floors and my mom is looking forward to getting her new floors
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Anne Knight
Jul 28, 2018
Our service advisor Ronnie was extremely professional. He was honest about quality and realistic expectations from the products. He was also friendly and helpful.
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Zack
Jul 27, 2018
TOP NOTCH. I can't say enough about how pleased I am with every step of my experience. I had a unique situation that I needed expert help with, and Don Bailey Jr. treated me incredibly well. This was a small job, and I received attention and care that remains hard to believe. THANK YOU.
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Jana McKenna
Jul 19, 2018
I think that Rodger has taken a course on customer service, he was so accommodating and friendly. He came to meet me in west palm several times which is far away. He always brought me several samples and then had to search around to find just the right carpet. He had the best prices, the best installers that took very good care of my furniture and then he even followed up and vane to check their work. White glove, no hassle experience. I would use him any time, and I highly recommend him.
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Christine Erwin
Jul 16, 2018
What a wonderful experience using Don Bailey Carpets from start to finish. First I would like to say our sales rep/project manager of the entire process Scott Kupperman took care of everything, I didn’t have to do much except let in the installers to install the floors. The level of exceptionalism with Scott was incredible! Now let’s talk about the installers, kind, courteous, craftmenship, professionalism I could go on. I will be using Don Bailey again and again and I highly recommend the entire team to everyone! Thank you Don Bailey carpets thank you!
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stephanie
Jul 11, 2018
Josh was amazing. I was able to get carpet delivered and installed next day.. thank you guys..
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Basilio Zapata
Jul 10, 2018
Jermaine was a great sales rep. Definitely met my budget and needs
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Elliott
Jul 10, 2018
Extremely knowledgeable and professional! HIGHLY RECOMMEND.
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Michael Dox
Jul 09, 2018
Excellent customer service. Jermaine is a straight shooter!
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Rose
Jun 30, 2018
Thanks for helping to make this dream a reality. The congregation loves the carpet. We appreciate your effort and your attention to details.
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Luisa
Jun 30, 2018
I visited Don Bailey Flooring because I wanted to get a second opinion and another quote for my flooring project. I received the quote but most importantly I was educated. Thanks Karen I am looking forward to closing on my property ang getting my wood floors done.
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Charles
Jun 30, 2018
Karen Thanks As Always my floors look amazing
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Phil
Jun 30, 2018
I am super happy with my floors. They are perfect with my new furniture.
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Carla
Jun 30, 2018
Karen My laminate floors look so good. I love my new floors and my friends are all living my new floors. I hope to refer business to you in the future. Thanks Again
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Tracy
Jun 30, 2018
The only person I can call and have carpet delivered within an hour is Karen Waite. Girlllll You rock.... Thanks Again I’ll try to give you a little advanced notice in the future...
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Felicia
Jun 28, 2018
Last minute red runner - you saved our event. Thank you Flavia
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Karen
Jun 21, 2018
Shopping is often a struggle for me, I read the reviews and based on the reviews I contacted Karen at Don Bailey Flooring. I am often skeptical about reviews but having met Karen, the reviews about her are 100% correct. She is pleasant, kind and very sincere. The installers were the final touch to a wonderful experience. Karen Thanks A Million.
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Paola
Jun 19, 2018
Karen Thanks for ALWAYS coming through for me, last minute and all, you make it happen all the time. The event was a success. Paola
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Lorraine
Jun 19, 2018
I needed to surprise my hubby for fathers day. I wanted to create a space where he could study and relax. I shared my vision with Karen along with my paint selection, this girl works magic. Carpet was installed within four hours and thanks to her my hubby loves his new study. Thanks K
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H.w.
Jun 19, 2018
My elderly step mom and I went into Don Bailey Flooring and was pleasantly greeted by Elisa. She showed us all our options in tile and found a close out which helped us out a lot. We did my step moms living room and dining room and came back and did her bedroom. Thanks to Elisa and the installers my mom is thrilled . Her companion for our situation and her willingness to help us and go above and beyond was beautiful, God Bless her...,
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Paola
Jun 17, 2018
I met Karen yesterday, I only needed one room of carpet, I know sometimes when it is a small purchase you receive a different type of treatment. I spent $300.00 and I felt like I spent $3000.00 She was kind, attentive and the consummate professional. Thanks Again Miss K
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Carla
Jun 17, 2018
Karen You are the Best......... I have always purchased my flooring from Karen because she takes good care of me and she is honest. I called Karen on Thursday night at approximately 8:30 p.m. because we had a flood at the Church, not only did she recommend a restoration company, once the clean up was done she had an installer on site with 48 hours to repair the damaged area. I did not make a purchase but as always, I am super impressed and happy with Karen's professionalism.
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Pamella
Jun 17, 2018
The experience shopping at Don Bailey Flooring from start to finish was a pleasant one. We are re doing our Church and I was told to only talk to Karen. I showed up at the 7th Avenue location, she was kind, polite and very professional. She addressed the issues with the current carpet and made recommendations, she was kind enough to show me photos of other Church projects that had worked on. I was thoroughly educated and I am happy to report that the Congregation and Staff are extremely happy with the finished Karen Karen You are a Blessing
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Shila
Jun 14, 2018
As a GC it’s very refreshing when I can call on Karen to assist with my projects. No job is too small and her attitude is amazing..
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Lori
Jun 14, 2018
Don Bailey Flooring Is my one stop shop. Karen is perfect and I will never shop any where else. Thanks K
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Freddy D.
Jun 13, 2018
We really wanted to put plush carpet down in our family room but we have this backyard door opening into the room. So if we put carpet down we can't open the door anymore. Well Flavia and the installation crew found the solution and made it happen. Perfect job guys!!
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Linda
Jun 06, 2018
We had the carpet replaced at our shop in Coconut Grove. It was a terrific experience from start to finish. Don advised us on the best carpet for our space. Angel did a great job removing the old carpet and laying the new one down. I would highly recommend Don Bailey Flooring.
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Elisa Gonzalez
May 31, 2018
1 bedroom and closet, next day installation no problem. Great price and fantastic service. Thank you Flavia. We will be back.
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Lionel N.
May 28, 2018
Flavia - I just wanted to let you know that our event went very well. You really don't know how much you blessed me. I really appreciate the benevolence in your work you showed towards me and my church. I will never forget! Thank you so much!
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Jamie Hinman
May 28, 2018
Josh Darrow and Don Baily Flooring were such a pleasure to work with. Josh was the best sales person/consultant that I have worked with in quite some time and he showed great attention to detail and always followed up with us throughout the process. I would highly recomend him for your next flooring job and I promise you will not find anyone better.
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Daniella Taylor
May 28, 2018
Thank you so very much to Elisa at “Don Bailey” for your patience and and kind assistance in getting everything sorted so efficiently. You will be seeing us again in the future!
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Alissa Glasser
May 28, 2018
I can't say enough about my experience at Don Bailey. I went to the showroom on 148th street and was helped by Josh Darrow. Josh exemplified everything I would want in a salesman. He was courteous, knowledgeable, & attentive. Josh took the time to describe every flooring option, as well as walk me through the steps of the flooring process. I needed about 2,000 sq ft for the general areas of my house and (with Josh's guidance) selected the new 72 water resistant laminate. The installers were amazing- they did meticulous, professional work. Josh followed up afterwards to ensure I was happy with the product and the installation. I have 3 young boys & 2 dogs, the flooring can handle all the traffic and looks gorgeous too! If I could give more stars I would. Go to Don Bailey. Ask for Josh.
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Dora A.
May 28, 2018
I owe a condominium in Miami, which is used as rental property. After the last tenants left, I had to change the carpet in the condo. Since I live in another state, I was very apprehensive of making arrangements long distance, but the manager at the condo unit highly recommended Don Bailey Carpets for the job. I was pleasantly surprised by the excellent customer service provided by Karen Waite. Not only did Karen make this process seamless, but she also made all of the arrangements with the installation. I am extremely happy with the new carpet that I highly recommend Don Bailey Carpets.
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Daniella Kelly - Casino Barbados
May 28, 2018
Hi Elisa, Carpet has arrived safely and all is well! Thank you so very much from both Kieran and I for your help and kind assistance in getting everything sorted. If this location is successful you will be seeing us again in the future!
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Saif Qureshi
May 23, 2018
Don Bailey Flooring installed a carpet in our house and the entire service was amazing. They truly stand by the company’s creed ‘The People You Can Trust.’ The service technicians arrived on time and even called in advance. They were highly professional and detailed in the installation process and made sure the job was done to perfection. Likewise, they helped with moving some of the heavy furniture and cleaned each room for any debris. In addition, the price was highly reasonable in comparison to other floor companies. I would definitely recommend Don Bailey to any household looking to install carpet, tile, and hardwood
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Saif Qureshi
May 22, 2018
Don Bailey Flooring installed a carpet in our house and the entire service was amazing. They truly stand by the company’s creed ‘The People You Can Trust.’ The service technicians arrived on time and even called in advance. They were highly professional and detailed in the installation process and made sure the job was done to perfection. Likewise, they helped with moving some of the heavy furniture and cleaned each room for any debris. In addition, the price was highly reasonable in comparison to the other floor company. I would recommend Don Bailey to any household looking to install carpet, tile, and hardwood.
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Liz
May 21, 2018
It is prom season and those who are involved in any way understands how stressful it can be. I was recommended to her and when I walked in and mentioned prom, all she wanted to know was what color I needed and when I needed it. I had my runner ready in 48 hours. The girl is awesome..
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Nichole
May 21, 2018
Karen is kind and she cares. One of the first questions she asked was, what are your expectations regarding the type of flooring that you are interested in? I knew I would purchase my flooring with her as my sales person. Thanks K
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Valerie
May 19, 2018
I drove thirty minutes to visit the show room today. Karen greeted me and was very pleasant. I went in with one idea but left with a totally different perspective. Karen was wonderful and now I’m looking forward to getting my WPC Flooring installled. Thanks
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Mitzie
May 19, 2018
Great service is synonymous with Karen. She was at my house at noon today and I had carpet installed by 4:00 pm This girl is knowledgeable, knows her inventory and is obviously on top of her game. Thanks K
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Lina
May 16, 2018
What can I say Karen is the BEST. I walked in looking for flooring and I left the store with my choice of paint colors for my walls my choice of baseboards and even ideas of accent colors for my new living room . She actually had a paint color chart. Pure Brilliance Thanks Karen I love love love my new floors. The space is Purrfeccttt
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Keith
May 16, 2018
Karen Cares She is honest She is kind She is the best at what she does
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Kenya
May 16, 2018
In short I had a problem getting a job done and I spoke to Karen who shared her cell phone number with me. I’m a teacher so my schedule is not very flexible. Karen was oh so helpful, always pleasant when she answered the phone and she was kind enough to see my job through. She gained nothing from assisting me but I’m forever grateful. Karen I’ll be referring all my friends and family to you.
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Daisy P.
May 16, 2018
I drove a good distance because of the great reviews and I was not disappointed. Great selection, fair prices and outstanding customer service. Karen is a special person, truly cares about her clients' needs. Thank you!!!
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Jordana Zarut
May 16, 2018
Karen was of great help ! Her service was excellent ! She was fast and very easy to work with . I got my new carpet installed she worked with my budget to get exactly what I wanted . Installation was fast and done professionally ! Thanks Karen
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Jennise Joseph
May 16, 2018
If you don't like reading but want to know the truth in seconds go to Dan Bailey Flooring and ask for Josh; he is the best if you want exceptional service and pricing. But if want to know all the details, keep on reading: I spent countless numbers of hours trying to find the best flooring company. Then one day I found Don Bailey Flooring. Josh was the first person that I can encounter. He was very professional and helpful from start to finish. If you are looking for the best flooring company look no more, Don Bailey Flooring is above all the rest. After searching all over for quality, fast service, and an excellent price, no other company was able to compare to Don Bailey Flooring. The installation of the flooring made my house look fabulous and the installers were awesome too. So don't waste your time looking somewhere else, just go straight to Don Bailey Flooring off of NW. 7th Ave. and ask for Josh, he will give you the best deal around. Believe me you will be very happy.
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Petra Suter
May 16, 2018
Thank you Flavia for taking care of my carpet installation. I did not know you would also come out and measure our place. It was nice to only have to deal with one person throughout the whole process of getting new floors. I will definitely recommend your top to bottom flooring service.
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Carrie
May 14, 2018
I do not like shopping, Karen changed my perspective on that thought. She assessed my needs, she made recommendations and before long I paid for the selected product and left the store, I am actually very happy with my purchase. Thanks K
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Daniela
May 14, 2018
This girl is on FIRE Karen you are the best, your kindness and patience is greatly appreciated.
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Myra
May 14, 2018
I met Karen today after shopping for carpet for three months. She was kind, supportive and very patient. She made me feel at ease, she was quite reassuring and she cared. She was not in a rush to close the deal. Thanks to her professionalism I purchased carpet after three long months. This woman is amazing
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Marc
May 14, 2018
Karen Simply put THANK YOU..... I appreciate you more than you will ever know. Thanks Again
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Cassandra Johnson
May 11, 2018
If you are looking for just a little piece of carpet and you don't wanna break the bank, go to the Don Bailey store at 148th St and 7th Ave. Ask for Flavia. She is so patient and will make sure you find a piece that fits your room and budget.
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Paul
May 09, 2018
I was referred to Don Bailey Flooring by my Management office. I am so glad they did. Karen thank you, thank you, thank you
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Erika
May 09, 2018
It was nice meeting you. Thank you Flavia for finding me a little remnant. It fits perfect. I will definitely send my sister to your store for her bedroom carpet.
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Andrea, Seth & Jules
May 08, 2018
Karen - Thank you for everything! You are badass!!!
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L. Pension
May 06, 2018
Was referred by our restoration company to go see Elisa at Don Baileys. My mom needed flooring after the flood and Elisa made sure my mom was well taken care of. She loves her new flooring and want to take the time to thank Elisa for all she did to help my mom out. It was quick and stress free. Thanks again.
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Luisa
May 04, 2018
In a world where attendants and sales people often seem bothered at the sight of a customer, Karen takes the cake in customer service and her approach. I spoke to her on the phone and upon entering the store she greeted me and took good care of me. While there another client came in, one that she obviously had taken care of in the past. She excused herself to hug the client, I was blown away, she was so kind and so very genuine. She is a wonderful soul and an amazing sales person. Karen will always be my Flooring professional.
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K.d. Restorations
May 02, 2018
Amazing people very friendly and professional especially Karen is a great sales representative
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Dr. Eileen Fluney
May 02, 2018
WOW WOW WOW WOW., there is not enough spaces to leave the WOW's that they deserve. I spoke with Karen and explained it was for a childcare that the rug had torn, and within 3 hours we had a new carpet!! This was such a magical experience. Karen made it happen with high quality! Don Bailey carpet You have been a true blessing and Karen you are our little angel!! Thank-you from the bottom of our hearts!
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Carl
Apr 30, 2018
I am never disappointed when I visit Don Bailey Flooring. My most recent purchase was new floors for my home gym, Karen was amazing. Thanks Again My hubby and I are loving the stress free, worry free floors.
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Nora
Apr 30, 2018
There are flooring companies and then there is Don Bailey Flooring. They are very pleasant and extremely helpful. I called today, showed up at the office in an hour and my carpet was installed an hour later. I cannot think of another company that could get this done. Karen mom loves her new carpet. Thanks
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Camiele
Apr 30, 2018
My last shopping experience with another company was not pleasant. I read the reviews on Don Bailey's website and showed up at the North Miami location. The reviews were 100% accurate, clean show rooms, clean warehouse and Karen was professional, knowledgeable and extremely kind. I am looking forward to having my new floors. Thanks Karen
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Shan Martin
Apr 30, 2018
Quality carpet and affordable. Professional and nice installers. My second time using them. Great experience both times.
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Natalie
Apr 29, 2018
Don Bailey has the best sales team ever. Karen is an excellent sales person and they work so well together as a team. I always enjoy my shopping experience. I love me new wood floors, the installers were absolutely perfect.
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Sean
Apr 29, 2018
I have been a faithful client of Don Bailey Flooring for the last 10 years, Karen is kind, patient and very aware of the client's needs. Small or large, she takes her time and provides the best service. Thanks Always K
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Steeve Pl
Apr 28, 2018
Clean place. Well positioned
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Matt Rosen
Apr 27, 2018
Best prices on Flooring in town. Amazing service. Jermaine is the most knowledgeable and professional carpet and flooring guy I have ever met. His support staff and installers are great too!!!
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Tamara
Apr 22, 2018
I love my new floors, my neighbors love my new floors. Karen made the experience fun and informative. Thanks Again K
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Sherry A.
Apr 22, 2018
I would like to thank Scott Kupperman for my beautiful floors and customer service provided. The installers did a great job. I highly recommend Don Bailey Flooring in Ft. Lauderdale. Go see Scott!!!
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Donna
Apr 21, 2018
I called on the phone , Karen answered, she was at my house the same day, carpet was installed within 24 hours. My Grandmother thanks You
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Keisha
Apr 20, 2018
I went into the location on NW 7th Avenue, I had a lot of questions and was told by the lovely warehouse man that Karen would be happy to assist. I enjoyed my shopping experience, it was a very pleasant environment and the employees obviously work very well together. The purchase fit my needs and the installers were on time and wonderful. From beginning to end, this was one of the best shopping experience I ever had.
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Karen
Apr 20, 2018
Walked into DB for the first time a few weeks ago. Looking to carpet a rental unit, and price quotes had been high so far. Met JERMAINE! Not only did he knowledgeably and kindly spend time with me to make the best choice, but the follow through was never anything but smooth from purchase to install. Everything went seamlessly, and we are so pleased. Highly recommend this company, and Jermaine is such an asset to DB Flooring. Thank you so much for such a great deal and excellent service!
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Pete
Apr 20, 2018
Karen, simply put THANK YOU.... I appreciate all you have done, I appreciate your patience, I appreciate your honesty. I love my new kitchen.
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Ada
Apr 20, 2018
I loved the service at Don Bailey Flooring. Jermaine was great!
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K Pucci
Apr 20, 2018
Don Bailey Flooring 5.0 283 reviews Walked into DB for the first time a few weeks ago. Looking to carpet a rental unit, and price quotes had been high so far. Met JERMAINE! Not only did he knowledgeably and kindly spend time with me to make the best choice, but the follow through was never anything but smooth from purchase to install. Everything went seamlessly, and we are so pleased. Highly recommend this company, and Jermaine is such an asset to DB Flooring. Thank you so much for such a great deal and excellent service!
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Maria
Apr 19, 2018
I look forward to getting the job done in our building. Karen is knowledgeable, she is honest and she is definitely trust worthy. We have had other companies visit out building and Karen has gone above and beyond the call of duty to educate us. We are now fully informed and we are better prepared to talk with other companies as well as present our findings to the board.
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Jerry
Apr 19, 2018
Karen is the ultimate professional. I was in the store at 8:00 a.m. and the carpet was installed by noon today. She is my go to for flooring forever. Thanks Karen, my tenant is happy that she can move tomorrow . Blessings
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Mary
Apr 18, 2018
Simply put, Karen is a Blessing. She was patient and kind, she walked the job and introduced me to the installers. Upon completion of the job she made another visit to the house to ensure that I was happy with the final product. She is a gem.
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Rosemary
Apr 18, 2018
I am very pleased with my purchase. Karen educated me and she was very thorough, answering all my questions and making recommendations. My WPC looks amazing and I am enjoying my worry free floors. Thanks Karen
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Mary
Apr 08, 2018
I had a flood and was not sure to have as a replacement flooring. Karen met me at my house, asked pertinent questions regarding my expectations and the lie cycle of the floor. My mom is now living with me so I had to give careful consideration, she recommended the perfect solution for my needs and I am forever grateful. To a true professional Thanks Karen
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Carla
Apr 07, 2018
I am now the most educated consumer , Karen asked questions, listened to my responses, addressed all my concerns and found the perfect solution. I can’t thank you enough, Mom loves her new carpet. Carla
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Marcella
Apr 07, 2018
Don Bailey is my first choice for flooring. No Question. As a sales person myself I understand the sales process all too well. Karen is a no pressure sales person, she educates, assists and find the best solution for the problem. Karen I can’t thank you enough. Marcella
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Felicia and Jim Conolly
Apr 04, 2018
Good Job! Good service !! Dear Jermaine - Thank you so much for all your assistance in helping us replace our old carpeting with your pretty new laminate flooring. We are very happy with the final choice and look forward to easy care and showing off our new look. Your constant help from beginning to end was key to our satisfaction. You covered all the bases from what to expect during the removal of the old rug to the final lay down of the floor and was always there for any of our concerns. We appreciated your friendly attitude and hopefully will be able to do more business with you and the Don Bailey company. Sincerely, Felicia and Jim Connolly
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Mierta
Mar 31, 2018
I am customer for life. I called Don Bailey Flooring from the DR, I spoke to Karen. I explained to her the urgency of getting purple carpet for an event. I called on Thursday and the carpet was in the DR on Wednesday , 48 hours before the event. Karen you are a God Sent. Thanks
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elizabeth
Mar 31, 2018
I truly appreciate the service at Don Bailey, I received first class service despite my small $ 100 purchase. Karen, THANKS A MILLION.
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Marlain
Mar 31, 2018
I a m in need of carpet and went online to research companies. I read the reviews for Don Bailey Flooring and decided to visit. The reviews mentioned how that the staff was nice and friendly so I decided to give them a try. The reviews were right on. The long and short if this is that I will have flooring installed by next Wednesday, in reality if I were ready, I could have had carpet installed on Monday. Karen , thanks for a very pleasant shopping experience. Thanks for your kindness.
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Mathew
Mar 29, 2018
I was at Don Bailey's today, I met with Karen who was very knowledgeable and pleasant to work with. She followed me to my place of business, measured, gave me a quote and thanks to her, my tenant will be having Church on Sunday in their new place of worship. I wished other people worked as well and as efficient as Karen. She is the ultimate professional. Thanks Karen
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Terry
Mar 29, 2018
I could not ask for better service. I flew in on Friday evening, made contact with Karen, she was at my home on Saturday and Sunday and carpet was installed by end of business Tuesday. Karen is the best, I can't thank you enough for your amazing service.
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Tiffany
Mar 27, 2018
I own a building on Biscayne blvd. And was greeted by a lovely girl Elisa, she immediately went measured found a carpet that was just what we were looking for and within a couple days was installed, thanks Elisa and crew....
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Brenda
Mar 09, 2018
My husband and I had an idea that we were hoping would be matrilaize. WE met Karen and despite it been a small order, you would think we were spending thousands of dollars. We did not find the carpet we hopes but she promised us that she would visit the other locations to see if she found what we were looking for. Karen did as promised and she found the perfect carpet for our stairs and hallway. Karen, thank you for your professionalism, we truly appreciate all you did to make our vision come to life.
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Tameka
Mar 09, 2018
Karen is my secret weapon, I contacted her as I had an upcoming inspection so time was of the essence, she had someone at my school within 24 hours, she met me personally as she wanted to see the job and furnish the right product for the school. The inspectors showed up during the installation. KAREN THANKS AGAIN for your great service.
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Ruth
Mar 09, 2018
I contacted Don Bailey Flooring in North Miami, Karen was very pleasant on the phone and even more pleasant in person. She met me on her day off and educated me about my choices. The apartment was rented as is but she gave me ideas and was kind enough to follow up despite the fact that I no longer needed carpet for the apartment. As a realtor, she is my go to flooring professional from here on.
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Doris Steele
Feb 18, 2018
My first contact was via phone which was answered promptly and very responsive to questions. Next went to the store on Biscayne Blvd without prior notice. Was greeted promptly then Gus answered all questions and asked if I would consider looking at some on site, which I did and found exactly what I wanted. The date for installation was set and "Angel" one of two installers arrived at the committed date and time. The installation was done professionally and met to exceeded all expectations. I am a very happy/satisfied customer who recommends this company without hesitation based on my experience.
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Barry Paul - Pompano Beach, FL
Feb 14, 2018
To whom it may concern, I recently purchased and renovated a large 2 BR condo in Pompano Beach. Jermaine Ponder of Don Bailey Flooring was a great asset to my completing this job. I recommend Don Bailey wholeheartedly. Jermaine was always exactly on-time with his appointments and paperwork. Even though I was a small customer, he made me feel important and always provided good service. His advice to me was valuable and measurements were precise. Jermaine made the necessary arrangements with my condo association and stopped by multiple times to supervise the men. Most importantly, the work crew Don Bailey provided was excellent. The men worked hard, cleaned up after themselves, completed the job damage-free and one-day early! There were never any change orders or surcharges. To be specific, my flooring was delivered and installed for the exact price that I was originally quoted. This was exactly quality of service that I desired. I am happy to reccomend Don Bailey for your Flooring needs. Regards
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Fatmeh Kahook
Feb 10, 2018
They are cheaper and good quality carpet .
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David Read
Feb 02, 2018
Carpet is amazing (quality and price) and the installation team was top notch. Please listen up, don’t spend more money for the same quality carpet! Will be using Don Bailey Flooring exclusively going forward.
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Geraldine Covitz
Jan 26, 2018
Hi Scott, Wow, 4 guys showed up when I was only expecting 2. They were done in 1 1/2 hours!! They cut me a couple of extra pieces to put in front of the chair I always sit in. I gave them all a tip and a bottle of soda. All is OK. Thank you very much for the great service. You were very courteous and not pushy to get my business. Sincerely, Geraldine "Gerry" Covitz
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Tiffany
Jan 14, 2018
I went into don Baileys last week and was looking for waterproof vinyl I must say that I was greeted by a lovely young lady Elisa, she showed me all the options that was in a high showroom. We are looking to do our job in February and will without a doubt be using Elisa and Don Bailey, thank you Elisa for the time you spent with us, see you in February.
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Kathryn Mikesell
Jan 11, 2018
Hi Elisa, it went perfect and Angel was able to fix it!! For the second time my experience was perfect with the Don Bailey team. Thank you!
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Patrice Ligons Lauderdale Lakes FL
Jan 08, 2018
I recently purchased 2 bedrooms of wood flooring from Jermaine Ponder at Bailey Flooring. He was very helpful, and patient as I changed my mind on numerous times. I could not decide on the color or the style. The only thing I like more than my purchase is the wonderful service I received. I would definitely return for all my flooring needs. Thank you so much
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Sharon Henderson
Jan 02, 2018
Nowadays it’s sometimes hard to come in contact with good customer service. On December 20th my carpet shopping experience with Jermaine Ponder @ Don Bailey’s in Fort Lauderdale was exceptional! From the moment I walked in the door I was given a warm welcome. Mr. Ponder was actually on his way out the door when I arrived, but he made a quick phone call and immediately focused on assisting me choose the right carpet for my Grandson who suffers from terrible allergies. Good customer service means a lot to me and for that reason & reasonable pricing I will continue doing business at Don Bailey’s.
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Don Harrison
Dec 28, 2017
Everything was done on time and very Proffesional. Expert installation
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Barbara Laurence
Dec 26, 2017
The rugs - finished remnants came out gorgeous. Looks like I spent 5 times what the actual cost was. Installation was timely and service terrific all around. I highly recommend Dan Bailey Flooring. Helped by Elisa - measurements were perfect. Could not be more happy with the results!!! Thank you.
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Diana
Dec 15, 2017
Quick professional reaonablu priced and great quality work by Randy. He Changed out a carpet for me and the results were beyond expectations. Just recontacted Ronnie to help be resolve another flooring issue. Thanks a million. Diana
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Patricia Elliott
Dec 12, 2017
Dear Mr. Jermaine Ponder I would like to thank you for the wonderful service I’ve receive in regards to my new carpet purchase and installation. I’m very happy and pleased with all your assistance. You provided the best service. I will be recommending your service to others. Thank you very much and have a blessed day
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Icela Guernica
Dec 11, 2017
Timely and efficient. We were in a bind and Ronnie saved the day! Same day delivery, kind and attentive sales person, and low prices are a recipe for a stress free experience. Highly recommended.
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Terri Eriksen
Dec 11, 2017
Ronnie was so helpful in helping me choose what type of flooring I should install in my living and dining room ! Very professional and I'm going to seek his help for the rest of my rooms !
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Emilio Tapia Jr
Dec 11, 2017
Excellent Job ,Excellent Buy. The salesman Ronnie had everything covered, Ronnie and his team of installers are humble people and did and outstanding job.
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Joseph Dawson
Dec 11, 2017
I must say that I have never had the great customer service like what i recently recieved from a gentleman by the name of Ronnie here at don bailey flooring. Ronnie was very resourceful very very helpful and I can honestly say that when he came to help I had nothing to worry about, everything went according to plan and he did his best. I can tell that he's a hard worker and actally cares about his customer service i would highly reccommed this place guys and especially ronnie. Thanks Don Bailey it was a pleasure and ill definitely be back thats forsure .....
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Jordana Zarut
Dec 11, 2017
Karen was of great help ! Her service was excellent ! She was fast and very easy to work with . I got my new carpet installed she worked with my budget to get exactly what I wanted . Installation was fast and done professionally ! Thanks Karen
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Rolf Ritter
Dec 11, 2017
Nick did a wonderful job to support us all the way, he even helped getting the floor to us on his time off to serve us best. Thanks, great experience.
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Tiffany
Dec 08, 2017
I dealt with Elisa from Ny, she sent me pictures of carpets, I picked a carpet from the proposal and it was installed on time for my furniture to come the next day. Everything she promised was delivered., thanks Elisa for keeping your word and making it so easy. The carpet is beautiful . Made my trip down there a great one. Thanks again. Tom
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Charles Buckwalter
Dec 08, 2017
Hello Flavia, We are very pleased with the carpet installation. Looks very nice. Thanks for the excellent service.
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Maria Brown
Dec 04, 2017
I went to Don Bailey Flooring looking for a deal on carpet for my bedroom and Scott my salesperson showed several beautiful carpets. I purchased one. WHAT A GREAT DEAL. The service and prices were fantastic. I will not go anywhere else for my flooring. JOB WELL DONE. Thanks Scott
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Devon
Dec 04, 2017
On November 28 ,my mother and I went to Don Bailey Flooring in Ft. Lauderdale and received Excellent service . 10 out of 10. We wanted to redecorate and found 2 different carpets for 2 different rooms. I highly recommend everyone to shop at Don Bailey Flooring and see Scott and Jermaine.
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Sandy Hart
Dec 04, 2017
Great place, our sales associate was Elisa Carrozza. She was very professional and very helpful. She came out the same day we met to check our measurements and had carpet installed few days later. The installers did an excellent job and had the install done with an hour. Would highly recommend Don Bailey for all your flooring needs.
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GWEN R.
Dec 02, 2017
I came in looking for a piece of carpet for my bedroom. My salesman Scott showed me some beautiful remnants that they had. I found one and Scott rolled it up, folded it and put it in my car. It was no small piece, but he made it fit. Thank you Scott, I really appreciated the service and kindness from you. If you need carpet go see Scott in the Ft. Lauderdale Store. GREAT JOB!!!!
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Andrew
Nov 30, 2017
I’m thoroughly enjoying my new white washed wood floors. Thanks for your keen attention to details and for assisting my wife as only you could have. Happy Wife Happy Life Thanks Karen
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Donna
Nov 30, 2017
My dogs love my new carpet. Doggie Day Care
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Annette
Nov 30, 2017
KAREN deserves ten stars Faithful client forever. Thanks K
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Barbara
Nov 30, 2017
Karen is a gem . She knows her business and is committed to getting the job done. She is honest and trustworthy. Thanks for the great service, my new LVT looks amazing and I love the low maintenance nature of the product.
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Ellen
Nov 30, 2017
Karen Carpet arrived and was picked up today. Thanks You were amazing as always.
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Carlos
Nov 30, 2017
Karen totally understands the event business. With looming deadlines and last minute changes, she had runners done for our last minute event. Thanks Karen NBeach...
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Ian
Nov 30, 2017
Karen You Did It Again Thanks Always For Amazing Service
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Lisa
Nov 30, 2017
Don Bailey Flooring has a gem in Karen Waite. I sent her paint colors via email and she sourced carpet and all the accessories for my home. I approved her recommendations, paid and today I received e-mail confirmation that my products are en route to Turks and Caicos. From my Family to Yours Thanks Karen
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Kevin
Nov 29, 2017
When I met Karen I had just lost my mom, I had to leave town for work so I had a lot in my plate. After assessing my needs, Making recommendations and provided top notch service, I gave Karen a set of spare keys and left. Her exact words were Consider It Done. The job was completed in my abscence and I received pictures of the final jobs and raving reviews from my sister. Karen I am indebted to you, thanks for all your kindness
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Larry
Nov 29, 2017
As a owner of a restoration company I am extremely happy working with Karen. My clients absolutely love her, she is honest and takes care of them like family. Keep up the good work Miss Waite
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Sandy
Nov 29, 2017
We made arrangements prior to flying in from New York , we met with Karen as scheduled. All arrangements were made within 24 hours, we are looking forward to enjoying our new flooring on our next trip to Miami. On time, nice, personable and professional. We have the best sales person at Don Bailey’s. Karen the family at Mimosa appreciates your professionalism.
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Jorge
Nov 29, 2017
I called the store and spoke to Karen, I had to open a new store within 72 hours. The location was measured and installed within 48 hours. My team mates are still amazed needless to say what they don’t know is that My secret weapon is Karen Waite. She is a professional and takes great pride in her work. Two locations down and many more to come. Thanks Karen You are the best....
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Sallie Rodriguez
Nov 25, 2017
Thank you Elisa I am grateful to you - and it has been a pleasure to do business with you.
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Evelyn Dawkins
Nov 16, 2017
I had the pleasure of meeting Scott at Don Bailey Flooring a few days ago. He provided wonderful costumer service and went above and beyond my expectations. I will definitely return and have told all my friends about my amazing experience! Thanks Scott!
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Maryann
Nov 10, 2017
Called on one day for an estimate and to choose a carpet color, and had it installed the very next day. The service was professional and the members were polite.
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April
Nov 06, 2017
I went into the Lauderdale store looking for a small rug to go next to my kids bed. Scott was my salesman. He was so nice and patient with me as because I had no idea what size I was looking for. After talking to Scott and explaining what I needed he showed me the small pieces the he had. I walked out with a nice piece of carpet that I will be happy with Thank you Scott you made my day. I will be back for more.
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Pat Collins
Nov 06, 2017
Dear Karen, from the first day at the showroom to the final city inspection, you were so very helpful, patient and good natured about this big project! Thank you!
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Ms P
Nov 06, 2017
My experience With Jermaine Ponder at Don Bailey Flooring was great, great personality, very knowledgeable , I would recommend he to the public, the pricing is very reasonable, please stop by and visit Don Bailey Flooring.
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Lady J Ross
Nov 06, 2017
This is one of the BEST shopping experience that I’ve had. Jermaine was very pleasant, professional, patient, well rounded and most Importantly very helpful. If you are in the Fort Lauderdale area and looking for good carpet with a great shopping experience Don Bailey Flooring is the place to come.
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Asher Brown
Nov 06, 2017
First time coming and I have to say, I am impressed with the business that is operated here, carpets are very nice looking, and Mr.Jermaine Ponder helped us out very well, and gave us excellent price options for our building renovation. And he is very nice. A great place to come and get your carpet for your house or business.. 😀
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Georgia Watson Rhoden
Oct 18, 2017
Jermaine is one in a million. He has given the best service. For years to come Jermaine will be a great asset to this company. Being in the store today I didn't feel like a complete stranger, but a family member. The atmosphere, the care and compassion leads me to do nothing but to return to do lot more business again. Jermaine is worth keeping. Your business will be successful. Thank you Jermaine. God bless you.
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Chris Wigand
Oct 14, 2017
On Saturday 10/15/17 we visited Don Bailey Flooring in Ft. Lauderdale looking for a nice piece of carpet for a area rug for our living room. They have a great selection and service to go with it.I found a nice remnant, but was not sure of the pattern, Scott our salesman pulled the remnant off the wall and rolled it out for my wife and I to see. It was so nice we purchased it. The service that Scott provided was fantastic. I recommend everyone go see Scott and purchase your flooring from him.
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Ken C.
Sep 30, 2017
I must say you have a wonderful Sales Person working for you. After the storm my tenant had a flood in his bedroom, I immediately thought of Elisa who did my house in the Grove about a year ago and was impressed then and even more so now She camel out on a Friday about 4;00 and had the carpet installed on Saturday . She came with samples in hand and she knew exactly what I was looking for. as she texted me carpet samples before arriving. She got us out of a bad situation and we returned back to normal. I never even had to step foot in my tenants apt. Her quick reaction was impressive . Thanks Elisa for again a job well done. Sincerely, Ken C.
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Liz
Sep 30, 2017
Karen was great with my first event. She followed up, she genuinely cared and was a great project manager throughout the entire process. My clients are extremely happy and you will be my first point of contact for flooring from here on. Thanks again
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Marie
Sep 30, 2017
After the storm my dad's place had to be re carpeted. I flew in from NY and called and spoke to Karen prior to beading the flight, she was at my house within an hour of my arrival and carpet was installed by the end of business day. Karen my 94 year old dada thank you. You were amazing.
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Michelle
Sep 30, 2017
The service was great and Karen was so helpful thank you for the carpet it’s a great look the room look stupendous
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LEE
Sep 30, 2017
KAREN YOU ARE THE ABSOLUTE BEST...
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Carol
Sep 30, 2017
Churches and committees require a different type of service, Karen has hung in there with us ensuring we are selecting the right product, attended committee meetings, made recommendations and assisted in whatever was she can to ensure we are purchasing the correct product for the application. It has been a long six months but to say I appreciate her patience and professionalism is an understatement. We are almost at the finish line but I wanted you to know that all your hard work is appreciated. THANKS KAREN WAITE You are an amazing human being.
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Dr. J
Sep 30, 2017
Over the past seven years, I have enjoyed top quality service from Karen Waite. Last week after the storm I called and she was at my home within an hour. I was so overwhelmed, she put me to ease and reminded me that she has always taken care of me in the past and this time was no different. I have to wait on the right installer to get the job done but as I always tell her, I am in your hands. Thanks for always been my ray of sunshine and always coming to my rescue.
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Gregg Mason - Funeral Home
Sep 29, 2017
Dear Lisa, just a note of "Thanks" for all your efforts in making our funeral home beautiful. We are most grateful and pleased with the outcome. Thanks to all your Staff. Gregg Mason
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Kathy Petrore
Sep 29, 2017
Andrew, thanks for your help and service. Love the carpet. Good choice.
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Katie Watson
Sep 27, 2017
I recently had the pleasure of working with Jermaine from Don Bailey Flooring. We had an extremely tight deadline to work with, due to home improvements going on at the same time we were completing a long distance move. Don was able to meet me at the house and brought several carpet samples for me to choose from while he took measurements for the project. We were already working on a tight schedule when we found out our movers were arriving earlier than expected. He worked a miracle for me and got an installer to come out the next day and get the job finished in time so our move could proceed as scheduled. The carpet is wonderful and the installation looks great. Jermaine and Alex were both friendly and professional to work with. I would absolutely recommend Jermaine and Don Bailey Flooring to anyone looking to have a flooring project completed.
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Ash N. Hearns
Sep 05, 2017
I chose Don Bailey due to them being a reputable company for so may years. I called on Monday (which was Labor Day) Jermaine answered, stating that he would still be able to service me. I came within an hour, went to the back showroom, and he helped me pick out a beautiful piece of carpet all in about 15min. He was so patient and kind, and thoroughly explained pricing and procedures. Jermaine made this agonizing and stressful process a breeze. I was even able to have the carpet installed on the same day. As long as I am in the South Florida area I will always choose Don Bailey Flooring. 10 stars all the way.
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Ashley Hearns
Sep 05, 2017
I chose Don Bailey due to them being a reputable company for so may years. I called on Monday (which was Labor Day) Jermaine answered, stating that he would still be able to service me. I came within an hour, went to the back showroom, and he helped me pick out a beautiful piece of carpet all in about 15min. He was so patient and kind, and thoroughly explained pricing and procedures. Jermaine made this agonizing and stressful process a breeze. I was even able to have the carpet installed on the same day. As long as I am in the South Florida area I will always choose Don Bailey Flooring. 10 stars all the way.
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Natalia
Aug 31, 2017
My experience was great. Was able to get an affordable carpet for our house and the employees were helpful.
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Marluys Rodriguez
Aug 29, 2017
Hello, I went into your Miramar location earlier this month and was very impressed by the professionalism and willingness to help that I received from your associate Ronnie. He took his time with me and I was also able to get a great deal!
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Gregg Mason - Funeral Home
Aug 23, 2017
I was thrilled at the results of the (2) rooms carpeted by your company. Elisa is the reason we wound up using her company. Her tenacious work ethic - searching and searching carpet samples until she found the "perfect colors" was amazing. She went far above and beyond to gain quite the satisfied customer. I/we can not wait to refer her and your services to everyone we know!! She/Elisa is quite an asset, as I can imagine, you already are aware of. Her compassionate knowledgeable and demeanor made dealing with her a complete pleasure. I only hope you have more Sales People representing your company with such an ethical and pleasurable desire to help her client. In this day of people being so quick I wanted to take this moment to let you know, if not for Elisa, I was already going with another company. She's a keeper extraordinaire!! Best regards Felice Shannon Loyal Client
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Smyth Vinny Barb
Aug 16, 2017
Great carpet experience! Jermaine Ponder was excellent. Definitely would go back.
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Barbara Falzone
Aug 16, 2017
Jermaine Ponder was excellent as he took me and my son to find the perfect carpet to fit my budget; it was higher than I anticipated and we were able to find a happy medium. He advised it could be installed on Wednesday, but he surpassed all our expectations by having the carpet installed on Tuesday afternoon. He kept me updated on Monday and Tuesday, and quite frankly I have never had this caliber of service. The installers were great, constantly cleaning as they went. Absolutely the most professional people I've ever encountered. All in all, this experience has surpassed my expectations and will definitely contact you for any future flooring needs. Thanks so much for creating a great experience, Sincerely yours, Barbara Falzone A Don Bailey satisfied customer
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Peter and Jo Ann Dolle
Aug 08, 2017
Karen Waite recently assisted my wife and me with the selection, purchase and installation of carpeting for our home. Karen was knowledgeable about the product, proactive during the entire process, and attentive to every detail of our purchase experience. Karen's professional, service and customer oriented attitude, and one-step-ahead of the process approach, from start to finish, made our experience a pleasure. Don Bailey's is a first-class, professional multi-generational firm where actions support words. This company does not disappoint...and employees like Karen Waite are the primary reason why our "Don Bailey" experience was so successful for us.
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Cathleen & Jacquese Sookhan
Jul 27, 2017
Jermaine provided great customer service and we were able to stay in our budget. We appreciated all the tips provided to us regarding install as well. I'll always shop here at Don Bailey's because the prices are always right. Thanks for an easy experience!!!!!
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Libby Jacobs
Jul 24, 2017
I was helped by Scott Kupperman to purchase carpet for my apt. The installation went perfectly with experienced workman who cleaned up after they were finished. I have been a customer for close to 20 years and have always been very happy with the results. Thank you Don Bailey Carpet Co.
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Kimberly
Jul 22, 2017
I'm a life Long Customer. I went looking for the perfect red carpet for my husbands surprise birthday party. Karen Waite was so kind to my children, she got it done. It was an extreme small job but she was amazing through the entire process. Thanks Karen
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Happy customer
Jul 22, 2017
Just got my carpet installed today and I'm extremely happy. Great price andawesome customer service from Karen, in the North Miami location. 😌 customer
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Tiffany
Jul 12, 2017
You have an amazing Sales Representative at your Biscayne Miami store, I called in for my stairs had no time to get into the store, Elisa sent me pictures of carpets, a gentleman came and measured on a Wednesday and on Saturday Angel Instslled my carpet on the stairs, flawless...Elisa made it happen, thanks for all your help....
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wayne
Jul 04, 2017
Karen was so honest and sincere, I called her a year after I met her to give her the job. She did not try to sell us, she took our concerns into considerations and made recommendations. She was kind enough to attend our board meeting so she could address all our concerns and questions. Thanks Karen We truly appreciate your professionalism and honesty.
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Tiffany
Jun 29, 2017
I am a renter in Aventura about a year ago my landlord said he would replace my rugs, I spoke to Elisa from the Biscayne store. She came out measured my apt but my landlord took his time, I heard from her multiple times and explained the situation to her and left it that when I was ready id come back to her. About a month ago I called Elisa who immediately remembered me, and with her upbeat personality she asked me to come in and we'd pick another carpet, I still saved her quote. I picked a carpet and she came our to re-measured the very next day, she had it booked with an installer and even dealt with my condo reserving the elevator, sending Insurance information, etc.. Angel her installer showed up Tuesday and moved all my furniture as promised and did a beautiful job. She made it so easy for me .I'd like'to commend her for a job well done. She was professional and helped me find the perfect carpet aa I'm highly allergic. and help me choose a low pile carpet. Elisa thanks for your patience and your amazing personality. I will recommend you to all my friends. Thanks Again,
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Wayne Abbott - President RKY Management
Jun 26, 2017
Scott, please extend my thanks and congratulations to the team at Don Bailey Flooring. Our establishment required a special custom made product with custom installation. The materials we needed were not carried by your company however you were able to locate the manufacturer order and ship the materials and perform a custom installation within 30 days! Bravo Mr. Kupperman BRAVO!
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Bobby
Jun 23, 2017
Karen is so faithful, our annual event has been happening for the last ten years. With all the planning and organizing for this event, the staff and I were in a rush to get a few things done prior to the start of our event. I spoke to Karen and she was at the facility in thirty minutes, she took care of as she always does,and made recommendations. The product was installed in less than a week. Karen continued Blessings and Favor for you and your family.
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Guiseppe
Jun 23, 2017
Karen , thank you from the bottom of my heart. We recently flew down NY to close on our condo, we were in a time crunch between closing, remodeling and furnishing the apartment in two weeks. My painter recommended Karen , she made two trips to see us in Boca but she took very good care of us. She delivered as promised and even called to follow up after the job was done. Karen I will refer everyone in your area that will possibly need flooring. My wife and I are extremely happy. God Bless You. G and G
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Gregg Mason - Funeral Home
Jun 15, 2017
My name is Mrs. Adeline Galler and I must commend Elisa for an exceptional job in helping me with carpet. I am a handicapped woman and needed help in picking a carpet NOT just for comfort but also for a fair price. I am old & have a limited budget and only social security for income. Elisa went out of her way to accommodate me on all angles. She is very dedicated in her job and really pleases her customers.
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Mrs. Roslyn Haynes
Jun 13, 2017
I just wanted to let you know that my new carpet has been installed, and I love it. Thank you Jermaine so much for your outstanding customer service. I truly appreciate your pleasant demeanor, and especially you willingness to assist me in choosing a carpet that meets my needs. Your expertise in carpeting was certainly demonstrated as you explained various important aspects in carpet selection. I have purchased carpeting from Don Bailey for many many years. Please give Mr. Bailey my regards and let him know that you are truly an asset to his business. Kudos to the installers as well; great job...
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Patrice McKay
Jun 12, 2017
Jermaine Ponder Sales Manager was very detailed and professional. He has the knowledge and expertise in flooring. He listened to the type of carpet, I wanted to install in my bedroom and he came back with two samples that were exactly what I was looking for. He has great customer service skills. I would recommend anyone to Don and Bailey Flooring – Fort Lauderdale, FL.
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Randi
Jun 08, 2017
Don Bailey was the best part of my gut renovation. Patient during the selection process and then precise yet efficient during installation. Im happy with the materials, the price and the final installation. Thank you for finding exactly what I wanted. I look forward to recommending you as often as I can.
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Michele D'Agostino
Jun 08, 2017
We were looking for a specific carpet to get installed. We had contacted a few carpet stores when a friend told us about Jermaine at Don Bailey Flooring. We called him up to ask about prices and set up an appointment the next day. He came out measured and got back to us with an approximate price. My wife and I then met him at the Sunrise location and he helped us pick the perfect carpet and also got our specific carpet we wanted at our target budget price! Jermaine is a great guy who truly is someone who will work with you and treat you right! He made carpet buying easy. He is also making sure we get the best installer! I would highly recommend, Jermaine at Don Bailey Flooring! He will definitely be recommended to anyone we know who needs carpet! Thank you again, Jermaine!
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Tamara
Jun 02, 2017
Where do I begin? I was referred to Karen and due to my schedule it was a bit of a challenge to coordinate meeting her in person. Karen met with the realtor on the day I recieved keys to my new home and sent samples home with my husband. We met with her on Thursday evening close to closing and selected a carpet, Karen was at our home on Friday her day off before 10:00 a.m. to finalize the order and guarantee that we would have carpet installed before we moved in less than a week. I trust her, she was honest and took great care with us druing the sale process. The installers were amazing professionals Once the job was completed, she called to follow up to confirm that we were happy with the job. Karen from our heart to yours, THANK YOU
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sharon
Jun 02, 2017
I live out of town and needed to assist my sister with getting new floors. i read the reviews and decided that I would reach out to Karen Waite. She has gone above and beyond to ensure that my sister is purchasing the right product that fits her needs. She sent pictures of jobs that were previously done by the installer and she kept me abreast of all the happenings. On the day of the installation she showed up to ensure that the transition was smooth and that the job began without a glitch. On the final day of installation she walked the job with my sister to ensure that she was completely happy with her purchase. Karen thank you for taking such good care of my sister. You have tonnes of referrals coming your way.
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Míke Thompson
May 30, 2017
I was referred to Don Bailey Flooring and Elisa from a property managereir that I'm currently signing a lease at his building. She said she would come out, which she did with her boards and samples of carpet. She gave me ideas, as we are breaking down walls, it was like talking to a designer. I was so pleased, While she was out she she'd measured the offices and gave me a price right there on the spot. She also followed up with a typed proposal within the hour. What great service, I am taking over the offices next month and let her know which carpet I wanted, when the demolition starts I told Elisa I would call her so she could order the carpet. I wouldn't go anywhere else .What an asset she is to Don Bailey Flooring, I was truly impressed. M. Leona
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Michael Farinas
May 24, 2017
I visited the Biscayne store to get a estimate on replacing my grandparent's living room carpet that was aged and worn. I had the pleasure of meeting with Elisa. She took the time to help explain the different option while keeping in mind the needs for my grandparent's. Elisa made scheduling the install a breeze, Joe was there the next day to measure the area and was punctual and professional. Paris the installer was on time and did a beautiful job. I've known the Bailey family personally for over 25 years and my family has only done business with Don Bailey flooring. Great prices,Great work and the peace of mind that the job will be done on time and right. Awesome S.Florida family owned company.Thanks again to Elisa and Don bailey carpets
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B. Solomon
May 20, 2017
I am a property manager for a building on Biscayne Blvd. and went into Don Bailey's 2 weeks ago. I dealt with Elisa who was such a pleasure to do business with. She ordered our products and are installing next week, we are just waiting on the painter , but through it all she had it measured and ordered carpet and baseboards, she has kept in contact with me through the whole process and took the time to let me know the carpet was in etc., I just wanted to let her know that her time and efforts were appreciated.
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Chris
May 17, 2017
I had called someone at another flooring company who actually refused to come to my building because they couldn't be re-imbursed for parking. They lost my business over $9. I stopped in Don Baileys on Biscayne, and Todd could not have been more friendly or helpful. He gave me the benefits of several types of products and easily helped me decide on waterproof laminat. The installers were very polite and efficient and did a great job- totally transformed my living and dining rooms. Don Baileys was recommended to me by someone in my building, and I would happily recommend them to anyone. Great, easy experience.
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Anne
May 03, 2017
You did a great job. Karen came to my home, gave me an estimate, gave me samples. They gave me a very fair estimate and the installers did a great job. I couldn't be happier with their service. They are a family owned business offering wonderful customer service
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Jessica
May 01, 2017
Amazing job! Karen was wonderful to work with! Highly recommend going to them for your flooring needs!
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Mariann
Apr 22, 2017
We've been looking for a trusteorthy place and good attention. Finally we found it! Flavia is the best. She was the reason to move forward with our plans and get the services from Don Bailey flooring.
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Linford Harvey
Apr 19, 2017
Flavia is by far the best Sales Rep. we have ever had the pleasure of meeting. She was very professional and went out of her way to make sure we got great quality carpeting for an affordable price. She is a wonderful associate and is a great asset to your business. The carpet looks beautiful in my daughter's room, and she is very happy that you found the perfect color for her. We will always buy from Don Bailey because of the experience we had with Flavia. Thank you Flavia...we will see you again soon!
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Marie
Apr 16, 2017
Thanks Flavia for your attention!
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Neisa Bass
Apr 16, 2017
Thank you so much Flavia, my bathroom looks perfect
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ignacio martegani
Apr 16, 2017
My living room looks so different now. I can't thank you enough, Flavia and team, my family and I are happy.
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pgarciavidal
Apr 16, 2017
I went to many other places and couldn't fin what I eas looking for until I called Don Bailey's and had the opportunity to talk to Flavia. Thank you, everything looks great!
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Moises Del Toro
Apr 16, 2017
Excellent service, they help you as friends.
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Jasmin L.
Apr 15, 2017
OMG! Super happy with Don Bailey Carpet & the excellent customer service they provide. Flavia was quick to help us figure out which was our best option. We went looking for remnants for a 3 year olds bedroom. She even offered to come to our home to measure the room to make sure it was a perfect fit. Mind you she doesnt get commission off remnants. But she still went above and beyond. Because after a horrible experience with Dolphin Carpet & Tile we were grateful to finally find what we were looking for. Good quality carpet, affordable prices, & amazing customer service. We will definitely be returning to Don Bailey if we ever need any carpet again! 100 stars!
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Aaron Brown
Apr 15, 2017
Went in for some tile for my new house and ended up going back to get carpet for my boat. The service is always great, the same girl (flavia) helped me both times. Hot dang my new flooring is sweeter than heck.
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Chris Guerra
Apr 15, 2017
Went in looking to purchase a carpet. Service was fantastic, Flavia was really helpful. Great experience!
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Dave Humbel
Apr 15, 2017
I was looking for some laminate tile flooring for my bedroom. Wasn't sure what would look best without breaking the bank. Flavia went out of her way to help me pick the right tile for my space. Couldn't be happier. Great experience.
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Marfgaret Behm
Apr 15, 2017
My experience with Don Bailey was unlike any other I've had in the past. Someone recommended this company for the carpet replacement of my new home and I'm so glad that I chose them!!! I was helped by Flavia, a professional young lady with excellent taste and a keen eye for detailI. I simply told her what I had in mind and she practically took care of the rest, all in a timely fashion and without exceeding my budget. I will deff. recommend this Company to others.
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Erika Mendelsohn
Apr 15, 2017
I went to look for a carpet for my bedroom and was helped by Flavia. She gave me excellent advice and made my shopping a pleasurable experience. Thanks@@@
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Evette
Apr 15, 2017
I never knew there where so many options when it came to carpet. But Sergio was able to take care of the whole process. Thanks so much.
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Keith
Apr 15, 2017
Karen I love my area rig
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Michelle Taylor
Apr 15, 2017
I got new tiles for my kitchen that are fabulous and all with the great help of Karen. Thanks.
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Jules Z
Apr 15, 2017
Walking into the store it was so nice to be greated by your friendly "hallo and how are you today". Flavia, you made me feel at home right away. Thank you for listening, taking your time, helping to cut the carpet and loading it in my car. I got the "million dollars" treatment just to buy my little remnant.
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Karla
Apr 15, 2017
Karen Thanks for checking in on the job while I had to leave the country. Thanks for the updates You rock
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Matt R.
Apr 15, 2017
Flavia with Don Bailey flooring is awesome at what she does. I call her and will continue to call her for all of my flooring supply needs. As a GC the lists can grow to be quite substantial! When it comes to flooring, flavia with Don Bailey has got you covered!
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James Carter
Apr 15, 2017
Ms. Karen helped me choose carpet for my apartment and she was a wonderful help. Knowledgeable, patient and reliable!
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Chris
Apr 15, 2017
The laminate floors I purchased from Don Baileys and Sergio were great. The finished floors could not have came out any better.
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Mayreen
Apr 15, 2017
My tile looks fantastic. Thanks Karen
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Annika Malatesta
Apr 15, 2017
Flavia was very helpful and professional with choosing the carpet for our new home. She got back to us quickly when w
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Tom
Apr 15, 2017
Me Bailey you have a superstar working for you. Karen is my dream employee. Thanks Karen Always Happy
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Michael Cohen
Apr 15, 2017
In the last week I came into the store looking for laminat flooring and had a wonderful experience. When you come ask for Flavia. She is the nicest person and made everything so easy. She really took care of us.
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Eugen R.
Apr 15, 2017
I am very happy with the work of Flavia. She is absolutly professional, conscientious and economical. Thank you for all the great work you did at our house. Eugen R.
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Romey
Apr 15, 2017
I've never seen someone take such good care of someone that was spending a small amount of money. Karen I thank You
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Tonya
Apr 15, 2017
The event was a success thanks to my red carpet runner from Karen
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Wendy
Apr 15, 2017
My husband is so happy with his surprise gym floor. Thanks Karen
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Ms Jean
Apr 15, 2017
Whether you are near or far, old or young, Karen makes the time to ensure that your buying experience is a satisfied one. Thank you.
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Richard
Apr 15, 2017
Karen is the ultimate professional. She takes pride in her work and service
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Lyle
Apr 15, 2017
Karen my mom loves her new kitchen floors
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J.T.
Apr 15, 2017
I recently bought carpet for my office and Karen was very knowledgeable and offered excellent ideas on the most appropriate carpet for the particular work setting.
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Mariely Ortiz
Apr 15, 2017
Me and my boyfriend received great service from Sergio when we were looking for our new carpet. His prices where much better than the big box stores and the personal touch he gave could not be matched. The installers were just as good and the carpet came out perfect!
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Felicita
Apr 15, 2017
Gracias Karen Me gusta el piso
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Mariana Garcia
Apr 15, 2017
Muchas gracias a todo el equipo, me senti muy comoda, y quiero agradecer especialmente a Flavia, quien me asesoró de la mejor manera... tuvo mucha paciencia conmigo!
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Angie Prieto
Apr 15, 2017
Sergio from Don Bailey was very professional, on time and very fair pricing. After shopping around my husband and I found the flooring we wanted with the help of Sergio. Everyone that comes to our house says they love the unique characteristics of my flooring and the pattern. I have referred them all to Sergio from Don Bailey he is the best and trust me we know it took us months to find him after shopping around.
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Anderson Ocampo
Apr 15, 2017
I was recently referred to Don Bailey flooring for a carpet I was looking for. I was just planning on going in to take a look and not purchase anything yet, but with the attention and service that I received from Sergio, the salesman, he was able to convince to go with the perfect carpet for my bedrooms. The entire process from the sale to the installation was flawless.
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Sarah
Apr 15, 2017
No flooring stores I called wanted to help me with a repair I needed on my existing wood floors. But when I spoke to Sergio he made my small job feel as if it was as important as the biggest job. I now know who to recommend to all my family and friends
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Ana Clara Garcia
Apr 15, 2017
Tuve muy buena experiencia. Desde la atencion telefonica en adelante, no encuentro la falla. Muchisimas gracias a Flavia por su gran profesionalismo.
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Lucibelle
Apr 15, 2017
Want quality wooden floors, carpets or tiles? Go to Don Bailey Flooring! Want excellent customer service and a job well done? Ask for Karen.
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Evette
Apr 15, 2017
I have been using Sergio for all our flooring needs for almost 7 years in my warehouse complex. He is quick to come out whenever we have a bay that needs flooring. We have done laminate, commercial carpet, carpet tile, tile, and LVT over the years and each and every time it comes with great results. Look forward to many more years to come of great service.
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Jeanette
Apr 15, 2017
My wooden floors are absolutely gorgeous and all my friends wish they had floors like mine. Thanks Karen and thank you Don Bailey!
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Carolina Narduzzi
Apr 15, 2017
Sin temor a equivocarme, recomiendo este lugar. Tuve la suerte de ser atendida por Flavia, quien con mucha amabilidad y dedicación me asesoró de la mejor manera. Mis pisos se ven realmente mejor.
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Jorge Fuentes
Apr 15, 2017
I have been buying from Don Bailey Flooring for 20 years plus. I have been through a few salesman but for the last several years Sergio has taken care of me and he is one of the best. He can take of anything you need.
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Clayton
Apr 15, 2017
Karen is always available when needed, reliable and efficient. Superb lady to do business with.
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Paul
Apr 15, 2017
Karen help me to make a great selection with superb prices that matches my interior decor. I will recommend her and Don Bailey without hesitation.
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Tatiana Gomez
Apr 15, 2017
When I heard about the new type of waterproof laminate I knew that was the flooring I wanted in my home. Don Bailey's had the best selection and the best pricing. Sergio gave us great service from start to finish. With such a large investment into our house, it was of great peace of mind working with such great people.
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Ignacio Martegani
Apr 15, 2017
Amazing customer service, very profesional team, thanks Flavia!
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David
Apr 15, 2017
I went in to Don Bailey Flooring looking for a laminate to match an existing area I had done in my house but the product was no longer being made. Sergio was my salesman and I told him my issue. He explained to me that it may be better to go with a contrasting color as we would never be able to find the perfect match. I am so happy I listened to him as I would never had been happy looking at a floor every day that doesn't match perfectly. Thanks again.
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Ed C.
Apr 15, 2017
I recently had my stairs and upstairs area carpeted. I had seen a carpet I love from another store and Sergio was able to find the same product but at much better price. Within a week I had the carpet ordered and installed and it looks great. Thanks to Sergio for going the extra mile and finding the same carpet.
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Kyle
Apr 15, 2017
Karen the grey laminate looks unbelievable. Thanks again for always Taking care of my flooring needs with a smile
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Dawn
Apr 15, 2017
Don Bailey Carpets used to be my favorite carpet store. Don Bailey Flooring is now my favorite Flooring store. Karen my shopping experience is always pleasant and for that I say thanks.
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Wayne
Apr 15, 2017
Karen thanks for another job well done. My new daughters room looks perfect. Roman was perfect he delivered as promised.
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Pilar Garcial Vidal
Apr 15, 2017
Excelent experience with Don Bailey's. I met Flavia and she was super helpful and professional with all my questions. I am very satisfied with the results, will definitely be in touch for future projects!
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Carlos Ferrufino
Apr 15, 2017
After calling many flooring companies to get my bedroom carpeted none wanted to come to my house and do an In-Home service. I was then recommended Don Bailey Flooring and called the Miramar store. The salesman Sergio answered and took all my information and came out the next morning free of charge. He brought samples of all types of carpeting and I was able to get a great price on an in-stock product. Not only that, I was able to get the carpet installed the very next day. I am so happy the other stores did not want to help me as I would not been able to get the Don Bailey Flooring experience.
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Vanessa
Apr 15, 2017
As a property manager managing three buildings life can be chaotic and high-pressure . I am so grateful that Karen always come through and added bonus she always helps me to see things from a different perspective
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Alex Wendell
Apr 15, 2017
Don Bailey Flooring and Sergio are great assets to have. I have used them several times for flooring for the commercial spaces I own. I have used them for both carpet tile and standard commercial carpeting. Each and every time they meet and exceed my expectations. Anytime I have a flooring question or job, Sergio is the first person I call.
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Yami Cordoneda
Apr 15, 2017
Sergio is my go to guy for all my flooring needs. I am an event planner and my customers are always requesting different types of flooring and Sergio has always been able to meet their requests. Even when I get a last minute request, Sergio has always been able to take care of it and leave them very happy with what they wanted. I couldn't ask for anything more.
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Angela
Apr 15, 2017
Thanks to Flavia my floors look just perfect now! She was very helpful and I got exactly what I wanted. I will definitely come back for any future needs.
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Jerry
Apr 15, 2017
When I wanted to redo my kids playroom flooring I did not know what floors to put. When I spoke to Sergio he was able to explain all the pros and cons of each type if flooring. We decided on Vinyl wood planking on being the best option. He was very knowledgeable and was able to answer every question I had. I really appreciate the time he took to educate me and my wife so that we could make the right decision. The floors look great.
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Meghan Barnes
Apr 15, 2017
I went to Don Bailey looking for a couple of area rugs and Karen Waite made it happen! The rugs look beautiful and I got exactly what I wanted without a lot of run around. I will definitely be coming back for any future flooring needs.
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Catherine
Apr 15, 2017
Every home needs a customisable touch touch to make it your own, and how refreshing it is to be able to get exactly what you want with people who are passionate about what they do. Thank you Flavia for all your dedication. I will be working with you on future projects!
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Mike Deese
Apr 15, 2017
My wife and I were at your store in Ft. Lauderdale on N.W. 31Ave. Our salesman was a gentleman named Scott. He showed us different types of flooring as we were undecided if we wanted carpet or laminate, so Scott showed us the different types of both. He scheduled a day time to come out and measure the areas and bring samples. He did that after hours on his time. We made a selection and had it installed. we are so happy we stopped in at Don Baileys Flooring. I highly recommend them and Scott for your flooring needs.
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Terry Raimond
Apr 15, 2017
I had a great experience with Don Bailey Flooring when they carpeted my bedrooms. Sergio came to my house and brought me lots of samples to choose from. I was worried about my furniture but they were able to move all of it for me. I could not have asked for more. Thanks for the great experience.
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Julia
Apr 15, 2017
I want to thank Don Bailey Flooring for making my dream rug. I just bought a condo and I needed something on my cold tile, but I'm super picky and couldn't find a rug anywhere that I liked. I didn't even know I could get a custom rug from a flooring shop until my friend told me about it. Especial thanks to Flavia for being so very patient with me. She helped me decide which color would go well with my decor and is very knowledgeable about the quality of the carpet. Thanks to her my living room is complete! ...and I may have to come back for more.
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Chelsie Cravens
Apr 15, 2017
I went into the Ft. Lauderdale store shopping for laminate. They have a very nice selection. I was very undecided of what color or style would look good in my 3 bedrooms, so the salesman Scott Kupperman made some suggestions. He offered to bring samples to my home and to measure the areas, which made the decision process alot easier. he followed me home. A couple of days later I had new laminate floors installed in my 3 bedrooms. Scott made the process of selecting a floor very easy. i would recommend Scott And Don Bailey Flooring to anyone anytime. Thank for for doing a great job..
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Nina Skinner
Apr 14, 2017
When I wanted to get Engineered wood floors in my 3 bedrooms I didn't know who to call. I found Don Bailey Flooring online and saw their great reviews and called the Miramar store. Sergio picked up and answered every question I had. I came to the store and their selection was great. I was able to find the color I wanted at a great price and the installation went perfect. I would recommend Sergio and Don Bailey Flooring to anyone!
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Sandra White
Apr 14, 2017
I only had a small bedroom to get carpeted but Sergio treated me as if my job really mattered. Other companies didn't even want to come to my house but Sergio came out and brought samples and made the job very easy. I got exactly what I wanted without having to leave my house. That's what I call great service!
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Keisha
Apr 14, 2017
Karen I called you answered the phone with a smile , you addressed my concerns with a minor issue. You did not sell me you flooring this time but know that you are my friend in the flooring world and I will be referring all of my friends and family to you.
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Cathy
Apr 14, 2017
We need to have 10 stars because Karen is 10 stars and then some .She was instrumental in selecting the product , she offered paint advice, she assisted with wall decoration, she took before and after pictures , she was on the job at the start and at the finish. She was the project manager and the customer and the sales person, all I did was pay for the work. Karen you are the besssstttt.
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Sean
Apr 14, 2017
Karen , I am totally in love with my new office thank you for your assistance in helping me select the right product for the right application , it looks amazing with my furniture and thanks to you wayfair is my new best friend.
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Brad Buscal
Apr 14, 2017
Sergio and Don Bailey Floors are the best. They have done several jobs for me including LVT in my office space as well as they put laminate in my whole house. Sergio has always been a pleasure to work with and always has the answers to questions. He has also taken care of 2 repairs that have happened with my laminate, each time making sure everything ended up perfect. I know who to call for any of my flooring needs.
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Ashly A.
Apr 14, 2017
I want to thank Don Bailey Flooring and Sergio Alberti for the recent work done at my house. Me and my boyfriend just purchased a house and where overwhelmed with all the work that had to be done. We knew we wanted a wood look porcelain tile but did not know where to begin. Sergio was able to help us find a tile we loved and made the whole process from start to finish as easy as could be. Don't hesitate to use Don Bailey Flooring and ask for Sergio.
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Pastor Sonia
Apr 14, 2017
I went to Don Bailey Flooring with my guard up, truth is I've had my share of used car salesman . I don't want to be sold, I want the sales person to listen to me and I want to feel appreciated and taken care of. Karen Waite managed to change that. She greeted me warmly, she offered a sincere compliment and took care of me in ways I could not imagine. We talked Flooring for all of ten minutes, we talked life for about 45 minutes. She gets customers and she genuinely cares. Karen my purchase was probably not your dream sale but you took care of me as if I spent a million dollars, all my family and friends will be coming your way . The girl knows her stuff and I have no doubt that she runs the show at that location. Your positive attitude is so refreshing. Don Bailey you have your future company President in Karen Waite.
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Keith
Apr 13, 2017
We cannot thank You enough for your efforts tonight. We got installed over the last three days in preparation for Easter. Karen came by the job today and realized that the vacuum we had would not do the job. She left and returned thirty minutes later with a vacuum, I was totally shocked. I actually thought she was a member of our Church just assisting , she is not. After about an hour of non stop vacuuming, I asked her how long she was a member she shared that she was part of the sales team that sold the carpet. Karen you are a true blessing .Mr. Bailey I know I met two of your best employees today , Karen and Flavia. They are a class act. Ladies thanks for the time and effort , thank you for the amazing shoppers my experience and thanks for vacuuming our new carpet.
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Sebastian Acosta Fox
Apr 13, 2017
My experience at Don Baileys was excellent! I was searching for new flooring for my home recording studio and I found just what I needed. Flavia recommended WPC flooring. It was the perfect suggestion! It looks great and its waterproof. Great experience!
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Eric Jacobson - Tamarac Florida
Apr 13, 2017
I am honored to be a Don Bailey customer. My Rep, Jermaine, went above and beyond to match my current carpet so I did not have to redo my whole house. His installers were professional, on time and spoke english. Bravo for a job well done!!!
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Ronaldo Rumballd
Apr 13, 2017
I went to the store because I need to replace part of my laminated floor at my house. Jermaine doesn't have the color to match the rest of the floor in the house and explained to me that my floor is discontinued - unfortunately. BUT instead of trying to sell me the whole floor to my house they recommended me a place where I might purchase the matching floor. They are very nice and helpful people.
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Alvin Handy Man
Apr 13, 2017
I came to Don Bailey to buy some flooring. Jermaine and Don were excellent. Could not have had anyone better @ this place to buy products.
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McK
Apr 13, 2017
I walked into Don Bailey Flooring; met Jermaine who helped me find the Perfect Piece of carpet needed. It just feels good to deal with great people that hears & deliver exactly what you want.
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Tonya Sanchez
Apr 13, 2017
Karen is the amazing! She always comes thru - I can see her smile thru the phone! Last minute jobs are always stressful but she always makes them happen!! True superstar!!
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Maddie
Apr 12, 2017
My floors look amazing now. Thank you Flavia for helping me pick the right one for my condo!
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Edwin A.
Apr 12, 2017
Sergio and Don Bailey Flooring was able to to help me when I was in jam. I was moving warehouses and the office space had terrible old commercial carpet that needed replacing. The problem is I had to get it done quickly as the we were moving in a few days and we could not wait. Not only was Sergio able to come out same day to measure and for me to pick the carpet, he gave us great pricing. The job came out great and Sergio really saved us from having issues with moving in.
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Carolina Pagani
Apr 12, 2017
I have used your services for many years always to great satisfaction. Not only the quality of materials is great but the customer service is superb. This applies specifically to one of your employees, Karen. Karen has shown impeccable service for many years. Always with a smile and eager to give the best quality in materials, deadlines and detail. She has surpass all expectations and continuous to do so every time I contact her. Thank you for your high standards.
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Billie A.
Apr 10, 2017
Don Bailey Flooring did a wonderful job at my house. I had water damaged wood floors and needed to have them replaced. Sergio came to my house and helped me find a beautiful replacement engineered wood floor. The installation when smoother than I thought as I dreaded the mess but the installers were great. If you need to replace your floors Don Bailey Flooring and Sergio are the people to go too.
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Lourdes Sampedro
Apr 08, 2017
I can not thank Karen Waite enough for all the professional help she has given me in many different condos which my clients needed flooring. All my clients were extremely satisfied with the work done by Don Baily of either carpet or tile or laminate flooring! This has been a great help for me as a Realtor. I have been using this company for more then 10 years and they have never let me down! I highly recommend Don Baily and his staff specially Karen!!!
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Bea Wenzin
Apr 08, 2017
Last month I needed some new carpet for my rental and I only had 3 days in between old tenant moving out and new tenant moving in. Good luck I had Flavia at Don Bailey Flooring. She measured my place in the morning, I selected the carpet in the afternoon and by noon the next day everything was installed and ready for my new tenant to move in. If you need your carpet installed "yesterday" call Flavia at Don Bailey Flooring.
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David
Apr 08, 2017
Great service & quality products. I had to replace the carpeting in my condo due to flooding. Stopped at Don Bailey's and was impressed by the selection and customer service. Salesman Sergio is very knowledgeable about the products available in the store. He set up measurements and installation. In less than two days I had beautiful new carpeting. I highly recommend Don Bailey. Excellent service from beginning to end. Ask for Sergio. You won't regret it.
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Joe R
Apr 08, 2017
Flavia was outstanding. She sent me updates the entire time. The guys who installed were great. Excellent experience. Very happy I did business here.
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James Pyle
Apr 08, 2017
After purchasing a new house with my fiance, we knew we wanted new laminate floors done in our upstairs, stairs, and downstairs area but we had no idea where to start. We were told to go to Don Bailey Flooring but had no idea where to begin. Thankfully at the showroom we met a salesman named Sergio and he was able to point us in the right direction. Their showroom made is easy for us to make a selection and then Sergio took care of the rest. We were nervous as this is our first house and had never undertaken a project like this but we are so happy we did with this company. The floors came out great and we would recommend this company to anybody!
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Alisha
Apr 08, 2017
I like my floor so much thanks for all thet you make and the workes soo nice and help me so much thanks👌🏻💖
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Jennifer Loizzo
Apr 08, 2017
I recently used Don Bailey Flooring to re-tile my new house. The old tile had to go and I was able to get a great price on a new wood -look porcelain tile. Sergio the salesman brought samples out to my house and went over the whole project from start to finish. I was bit nervous to undergo a project of this size but he was able to put my nerves at ease. The installers did a great job as the floor came out better than I could have dreamed of. If you too are nervous about starting a project go over to Don Bailey and see Sergio and they will exceed all your expectations.
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Aria LaSalle
Apr 08, 2017
I want to thank Don Bailey Flooring for helping me through the process of installing laminate floors in my new house. They were pleasant to work with from start (one of the few companies that actually showed up and on time of many I called for the original quote) to finish. Sergio was my salesman and he made sure I found the laminate I LOVE within the budget I had. The installation crew was great and made sure everything was perfect when the job was done. I cant wait to use him/them for the carpet in my bedrooms when the time comes!
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Orlando De la Osa
Apr 08, 2017
Sergio was great helping me switch out all my existing laminate in my living areas to a 24" x 24" porcelain tile. My wife choose the color with him and the floors came out beautiful. It was a much easier process than I thought. Thanks again.
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Dionne
Apr 08, 2017
Ms Karen is responsible for the new carpet in our church and we are eternally grateful for her assistance. She is knowledgeable, patient, hardworking and will guarantee that the buying experience will be nothing short of wonderful. All you have to do is tell her what you need and your needs will be met, on time! Thank you Don Bailey, and mucho thanks to your star Ms Karen!
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J.T.
Apr 08, 2017
I was undecided on carpets for my house and Karen brought me samples, on a Sunday, so I could make an informed decision. She goes the extra mile time and time again and makes the buying experience simple. I will never go anywhere else for my carpet needs!
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June Hooper
Apr 07, 2017
Karen is the best my floor looks so great I am so happy with her service it's people like her that make it worth while coming to Don Bailey Don Bailey has an excellent reputation of customer service and I see why thank you Karen
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Mart
Apr 07, 2017
I had white carpet installed in my apartment and Ms Karen was there from beginning to end to ensure that everything was to my satisfaction. You are the best Ms Karen!
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Christopher William
Apr 07, 2017
Spectacular flooring i am absolutely content and if anyone needs floors im sending them straight to karen waite shes just a sweetheart and has such a professional profile. Thanks for helping me find my floors outstanding service.
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Wayne
Apr 07, 2017
The compliments are never ending. My hi gloss porcelain tiles looks like marble, the best money I ever spent on flooring. Don Bailey please add me to your list of satisfied customers, thanks for been a stable business in the community for over 50 years.
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Ron
Apr 07, 2017
The hallway at my condo looks amazing. Don Bailey Flooring is the best. Karen is the ideal project manager, showing up as promised and making sure that we were in the loop. Castle Gardens Building 17 is looking really good. Thanks Karen
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Wendy
Apr 07, 2017
I always wanted to have the look of wood floors without the price or maintanance of wood, Karen saved the day. I have my WPC installed and the money I saved was used to purchase a carpet remnant that I used as an accent rug on my new WPC. Karen , you are simply the best.
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Keisha
Apr 07, 2017
Karen Thank you for your help with our tile floors. The diagonal installation was a great idea. My neighbors will be in to see you soon. Thanks Janet
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Mirta Fleisman
Apr 07, 2017
I was given Sergio's name from one of my neighbors in my building as he recently did there unit as well in laminate. I had been looking for the perfect light maple color floor and after Sergio coming to my unit more than 3 times and me coming into the store once we finally found it. He was very patient with me during all the time spent choosing colors. Not only did he take care of all the paperwork from the building, he did the city permit too. I love my new floors and can't wait to pass his name along to anybody that needs new floors.
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Jodoc
Apr 07, 2017
My apartment feels like home now. Thanks to Flavia and her team. Good job!
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Michelle Lee
Apr 07, 2017
Good morning Scott! I want to thank you for the wonderful service that you provided in helping me select a laminate floor for my bedroom. I just love it GREAT JOB GUYS. I will call you in the near future for more flooring. THANKS!!!
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Nadja
Apr 07, 2017
So happy with my new carpet! Thanks to Flavia who helped me pick the right one for my room. :)
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Patricia
Apr 07, 2017
compré una casa en miami, y la casa... un sueño!!!! pero la moqueta era una pesadilla!!!! gracias a flavia encontré la moqueta perfecta para mi casa. muchísimas gracias flavia, te puedo recomendar absolutamente!!!
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Marcos
Apr 07, 2017
Hola Flavia, Fue un placer conocerte y de este modo quiero darte las gracias por toda tu ayuda. Tus consejos y las ideas que me diste, eran justo lo que me imaginaba. Asi que te puedo recomendar con toda la confianza a todos los que buscan una cualitativa consulta.
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Erdem
Apr 06, 2017
Hello Flavia, after our request you could help us amazingly with your advices. We really appreciate your efforts and the quality of your work ! It was really fun to work with you ! We can absolutely recommand this company.
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Cerim Ahmetaj
Apr 06, 2017
It was quite hard for me to calm down my wife after our bathroom flooded our newly renovated bedroom. Good luck we had Flavia on our side from the moment we called Don Bailey Flooring - she found the right words for my wife, the right floor fitting our newly renovated master and the right installer that got it all done 24h after we called in. We will definitley recommend you to all our family and friends.
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Sabrina
Apr 06, 2017
Working with Flavia was a pleasure. She is friendly, professional and made sure I got the exact carpet I wanted - in my budget. I will be back for the other rooms... ;)
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Lamb, Josh
Apr 06, 2017
Had the pleasure of working with Mr Mclemore he was very attentive to our needs as we never purchased tile before he mad the transaction painless - thanks again for a great experience
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David
Apr 06, 2017
My girlfriend loves her new hallway area rug. (to cover the "not so nice/ugly" hallway floor in our current rental) Thank you so much Flavia for finding her the carpet she was looking for - in my budget. And Roman - you did a fantastic job!
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Rose
Apr 06, 2017
After having a roof leak, I was beside myself when I realized I needed carpet.I went to Don Bailey's flooring and met the Angel in the form of Karen Waite. She made me feel right at home fact finding, assessing my current and future needs and making recommendations that would address my concerns. Karen was on site when the job was scheduled to ensure that everything was in place.After the job was completed, she followed up with me to ensure I was happy. As a small business owner, I dream of having an employee like Karen. I will always have an opening in my company for Karen. She is a take charge, get it done type of individual. She takes pride in her work, she took care of me like family, She is truly a Blessing.As if she did not do enough she sent me a handwritten note detailing my shopping experience and thanking me. She is a true gem...
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Cherry Campbell
Apr 06, 2017
I received impeccable service at Don Bailey Flooring. Vince was very attentive to my needs and the price quoted was very affordable. It was a 5 star experience and I am extremely proud of the workmanship.
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Weinstein G
Apr 06, 2017
Can't express how good my new floors look thanks to Vince and his crew - quality service all around
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Mary G
Apr 06, 2017
What a great team! Quality service, from the manager Vince McLemore to his two installers. I bought Brazilian wood, it was a beautiful installation. They were professional, kept work area clean and did an excellent job. I highly recommend this team!!! Vince followed thru /followed up on process. To me very important. Photos to prove it!
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Norma
Apr 06, 2017
Don Bailey floorings is the best carpets store in Miami!!! Incredible sales staff specially KAREN!!! . I was very pleased with your customer skills. Your professional attitude was incredible!!! Big show room . I strongly recommend Don Bailey flooring. Karen thanks again for such an awesome service! I'm very happy with my purchased.
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IvanRodriguez
Apr 06, 2017
Let's be honest... There is no other Carpet&Flooring company better than DonBailey. From the moment I met DBJr I knew my money and my business we're in the right hands. And Karen has been the most amazing rep, always attentive and working tirelessly to ensure my needs are met. I WILL NEVER GO ANYWHERE ELSE
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Whitney L.
Apr 05, 2017
Well I was not quite sure what I wanted, and certainly not aware of all the options available to me. Karen took the time to access my situation, listen to my needs and explain the options. She not only closed the deal for us both, she took the time to follow-up after my floor was complete. Thanks again Karen!
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Nigil
Apr 05, 2017
As a event planner my customers are always coming up with these last minute needs, well this was no different my bride wanted a blue carpet runner but not just any blue but a specific one well KAREN to the rescue. Last minute no problem I had my carpet and my happy bride
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Brenda Soto
Mar 30, 2017
Mr. Gus Anido came in, gave us a reasonable estimate of the job. Carpet was installed beautifully promptly and without any issues. We are very happy with his services. We will refer this company to other people. Thank you,
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Alvaro Graziani
Mar 30, 2017
Hello Flavia The carpet is perfect. We are totally satisfied with the product. Thanks for all your help and kindness
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Anonymous
Mar 28, 2017
Vincent Mclemore was very helpful!
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Drace Langford
Mar 27, 2017
We have been going to Don Bailey for 20+ years...they have carpeted our 2 bedrooms 4-5 times each (thanks to our 3 dachshunds! LOL...). Karen makes the experience easy and fun! I showed up at DB Carpet at 1:00 pm on a Sunday....and the carpet was installed 24 hours later! Who does that??!! DB and Karen and Angel (their installer of 21 years)....that is WHO does that! Thank you DB....for your wonderful service! We will come back for the next 20 years...promise!
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Kevin Mitchell, COO Sapoznik Insurance
Mar 27, 2017
Karen has made all of my experiences fantastic! I dream of having an employee like her to work for me. You hand her a problem and it seems like you have nothing to worry about! Karen has away with people that is nothing short of amazing and seems to follow through with everything she promises from start to finish. I put Karen in many situations and where she has more than succeeded all others have failed. As long as Karen works for Don Baileys you'll always have a customer in me and any company I work for.
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Dracey Don Langford
Mar 27, 2017
We have been going to Don Bailey for 20+ years...they have carpeted our 2 bedroom condo 4-5 times each room (thanks to our 3 dachshunds! LOL...). Karen makes the experience easy and fun. I showed up at DB Carpet at 1:00 pm on a Sunday....and the carpet was installed 24 hours later! Who does that??!! DB and Karen and Angel (their installer of 21 years)....that is WHO does that! Thank you DB....for your wonderful service. We will come back for the next 20 years...promise.
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Robbie Kirkland
Mar 24, 2017
My name is Robbie Kirkland and my wife and I had Vince come out to give us an estimate for carpet for 3 bedrooms and the whole experience was awesome - great job on the installation and I will be referring all my friends and family
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Moni Coelho
Mar 23, 2017
Hello my name is Moni , I work for State Street Property Management and we always use Don Bailey . I personally have meet Ms Karen and always look forward to working with her for our owners. She always makes the process easy and clear for all involved. Thanks a million Karen for always being great :)
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Robbie & Nick
Mar 23, 2017
Your crew did a great job. They were professionally well qualified and a pleasure to work with - just like you Flavia. All the best and I hope our paths cross again.
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Jason 360 Condominium
Mar 22, 2017
Great service everytime.
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Patricia
Mar 21, 2017
Don baileys carpet is a awesome business .the young lady by the name of Karen was very courteous and kind She assisted me with my needs at hand. I would recommend this business to all my friends and family. Thanks Don Baily's
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Barbara Peterson - Set Decorator
Mar 16, 2017
This store, at this location, is the single source we use for all our flooring needs in the motion picture industry. I have been getting all my carpet, as well as other flooring here for decades. They are my go-to guys, and never fail to deliver excellence in products and customer service. We count on Don Bailey to always have what we need, and Andrew goes above and beyond to make sure we get it on time and perfect every time!
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Jair Alzate
Mar 13, 2017
As one of my client says:" I might not be the biggest customer but I am the most loyal..." when I find a reliable, professional and trusty vendor I don't change and Karen Waite represents all those values. On production and events when time is a luxury when don't have she makes the impossible possible meeting the deadlines and last minute demands from our clients flawlessly. Karen, thanks for everything you do for us.
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Lashon Mclemore
Mar 13, 2017
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Dotty - Sheridan
Mar 09, 2017
To Al: Carpeting beautifully installed. Thanks for your help and special accolades to Carlos and crew.
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JodiP
Jan 19, 2017
Luis and his assistant were awesome! From placing my order to job completion, it was easy and professional. The installation team came on time and left the job neat and clean! Don Bailey is my guy for carpet, tile, wood... Thank you all for a seamless process!
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Lori Mihalic
Dec 13, 2016
A few days ago I had new carpet put in the ballroom of my clubhouse in Plantation. The work was done in one day and looks beautiful. I had the pleasure of dealing with Jermaine Ponder who was most professional and helpful. When he came to my house he noticed that he had installed my bedroom carpet a few years ago and still looks good. So once again I have used your company and have been very pleased and will be using you again in the future. Thank you Lori Mihalic
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Jorge, Jessica, and Jorgie Diaz
Nov 28, 2016
Jermaine, I really appreciate your help this evening as a walk in customer and walking me through the different carpets and padding that your company has available, to fully understand what type of carpet we should get for our infants new baby room. You were very professional and a great negotiator, helping take away promised business from Home Depot and convincing me to purchase before I left your desk. We look forward to working with you and Don Bailey flooring in the future as we continue our home renovations and we will surely recommend you to our friends. Thank you and have a very Happy Thanksgiving!
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Fritz's Skate, Bike & Surf
Nov 04, 2016
Valentino, I wanted to thank you for the great experience we had working with you and Don Bailey. Our store needed new carpeting and with your help we were able to match the existing carpet almost exactly. You worked with us to bring the job in at our budget and even installed in the early morning before the store opened. Roman and his installation team arrived on time and the quality of their work exceeded my expectations. Thank you again for a job well done. Gerald
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Julio Antoine
Oct 13, 2016
Hey, Jermaine. Just wanted to thank you for a job well done in 11145 NW 26 PL. I was very pleased with your presentation. Your professional attitude got me on board. A million thanks to Lorenzo. You two make a good combination. The two pieces of carpet Lorenzo left at the entryway stold my heart. How thoughtful of him!
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Kathy Garland
Sep 29, 2016
Good Evening Jermaine, I would like to take this opportunity to thank you for your courtesy, professionalism and recommendations for my resent carpet purchase and installation. You made it easy for me to select the quality that was suitable to my needs. The installer was prompt and did an excellent job. What was most rewarding was your follow-up call to ensure all went well. Once again, thank you I will recommend you and Don Bailey Carpet to family and friends. Sincerely Kathy Garland
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Shawna Humphrey
Sep 29, 2016
This was my first time at Don Bailey Flooring and I must admit the customer service was amazing. Anthony and Jermaine helped me to get a better understanding of quality carpet. I would truly recommend this store for any first time carpet buyers. I will recommend this store to any and everybody I know. I am truly satisfied with my purchase. Sincerely, a satisfied customer
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Francesca Smith
Aug 16, 2016
With this letter I would like to express my gratitude for the assistance I received from your store manager Jermaine in Sunrise. My home recently got flooded, and as the insurance was not paying, I was urgently in need of affordable flooring. Not only that, I also had a deadline to move back into my home from a temporary rental. As I had bought my initial flooring from you and was very happy with the product and installation, I contacted you for assistance and was referred to Jermaine. Jermaine has worked tirelessly to assist me with making my choice, and after the product was picked, to make the deadline for delivery. Even when there was a hickup with the supplier, he stayed on the ball and went the extra mile, and enabled me to get back into my unit on time. When people go through stressful situations, they do appreciate to have a knowledgeable expert by their side, who’s word is gold, like it is the case with Jermaine. More so, if they are not ‘big business’. Thank you and your team! I truly enjoy my new floor (I still have one more room to go), and will highly recommend your company to anyone in my circle, and of course, get all my future flooring from you!
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Stonegate-Bank
Aug 09, 2016
Our Weston branch had carpeting installed which came out amazing! The process was easy and you were awesome to work with, Val. Thank you for making our process seamless to our clients. We get countless compliments on how the carpet and trim came out. Thank you!
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Jacqueline Simon-Mitchell
Aug 03, 2016
Hi I would just like to say that I received excellent service at Don Bailey's Carpet on 7/17/2016. Jermaine Ponder was knowledgeable, helpful, friendly, and kind. Have A Wonderfully Blessed Day
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Mrs. Roslyn Haynes
Aug 02, 2016
Hi Jermaine. Just wanted to say "THANK YOU" again... I just moped my kitchen floor & it was a breeze! Keep up the Great Customer Satisfaction and have a GREAT day!!!
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Rebecca & Rose
Jul 29, 2016
Hi Elisa, Hope you are doing well. Thanks so much for the postcard. We are here and love love love the carpet. As soon as we get the new windows in and get a little further down the road on being settled in, we'd like to invite you to come see the house. Until then, we'll continue spreading the word about Don Bailey Carpets and the great job, great product and great service that you all provide.
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Donovan Aman
Jul 29, 2016
Good morning! I was just reflecting back on all the work I had to accomplish, to get to a point where I could simply get my place back in the green. I looked back at how overwhelming the task actually was, and the long road it took to get to a completed state. All in all, I truly believe you Jermaine Ponder were a God Sent!!! I truly believe, without your valued experience and expertise, the task at hand would not have been as smooth. Not saying we didn't have bumpy roads, but the way in which you maneuvered through the trials and tribulations are a testament to your fortitude and character, and you have earned another level of respect from me and my wife, as we had always had respect for you from our earlier endeavors in past. I also thank Deborah Hinson for her personalized touch at the finish line to propel us across in professional fashion, everything you guys did for us on this job was more than just business, I feel you have treated us more like family than customers. So with that being said may my God Jesus Christ continue to bless both of your souls with His unlimited resources and love. Have a blessed day Don Bailey family!!!
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Lynn Pasco
Jul 28, 2016
This is my second experience working with Don Bailey Flooring and Hunter Markarian and in both instances, they have gone out of their way assisting me replacing carpeting, removing tile and installing laminate flooring. My situation is unique in that I am upgrading my condo while being out-of-state. Hunter was most helpful in guiding me through the material choices and getting all the required permits and condo approvals to make this as easy as possible. The quality of the products used, workmanship and reliability of Hunter and his crew needs to be commended. There is no doubt that I will be using Don Bailey for future projects.
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Lynn Pasco
Jul 28, 2016
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Lynn Pasco
Jul 27, 2016
This is my second experience working with Don Bailey Flooring and Hunter Markarian and in both instances, they have gone out of their way assisting me replacing carpeting, removing tile and installing laminate flooring. My situation is unique in that I am upgrading my condo while being out-of-state. Hunter was most helpful in guiding me through the material choices and getting all the required permits and condo approvals to make this as easy as possible. The quality of the products used, workmanship and reliability of Hunter and his crew needs to be commended. There is no doubt that I will be using Don Bailey for future projects.
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Frank
Jul 26, 2016
I would like to acknowledge Jeff and Joe and their crew for the awesome job they did in Lighthouse Point. They were easy to work with, accommodating, courteous, professional, and had a bit of fun on the job while doing excellent work is always a welcome bonus. I appreciate that they came back for a few final finishes, and am grateful. I know the day before was quiet long, as yesterday was for them. Many Thanks!
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Rebecca Rice
Jul 26, 2016
Working with Don Bailey Flooring has been wonderful. First, their selection of carpet and floor tile is amazing, great quality and design. Secondly, they worked meticulously to make sure everything was installed to perfection. Special thanks to Elisa and Darwin for their most excellent work. We will recommend Bon Bailey Flooring to all of our friends. - Rebecca Rice
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Kristen Bracco
Jul 26, 2016
Dear Jermaine, I want to thank you for the great service you provided us here at Sheridan Beach Club III. It’s great when someone provides knowledge and terrific customer service to their clients. From start to finish I was extremely satisfied and you and your team made the carpet install a smooth experience. It really came our great! I will recommend you to anyone who asks. Thanks Again, Kristen Bracco
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Jason Stine
Jul 26, 2016
Dear Gentlemen, While this mess is past-due, the thoughts herein are quiet current. Sincerely I think you for all your good work on the flooring advice, purchase, and installation at my condominium in Bay Harbor Islands. Appreciate indeed Don’s treating this small job like a big job—especially when he said “there are no small jobs”! The installation as excellent and I am grateful to Roman and crew. Kindly know I’d like highly to recommend you to those in my entourage, both personally and professionally, since I’m also in the property business. It was a pleasure and a privilege to work together. Hope and trust we’ll have future occasions to do so again. Wish you well from here and stay in touch. Cordially, ciao, Jason Stine
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Sabrina & Mrs. Waters
Jul 26, 2016
Everything went extremely well during the installation. We were very pleased with the quality of the service and we LOVE the carpeting. Thanks again. Sincerely, Sabrina & Mrs. Waters
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TEST
Jun 01, 2016
TEST
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Adam & Stacy Falise
May 26, 2016
Hello, My husband and I just wanted to take a moment to recognize one of your employees, Jermaine Ponder. My husband works for Homeland Security and we have been transferred to Anchorage, Alaska. We have only been given a couple of months to pack and sell our home before reporting to Anchorage, as you can imagine this has led to a very hectic time for us. Our Realtor, Wendy Jensen, suggested we re-carpet two rooms and suggested Don Bailey Flooring. We were concerned, as this was one more thing to our “to do” list. However, as soon as we came into your store, we were greeted warmly by Jermaine, who listened to our needs, took the time to show us several selections and finally helped us choose a carpet that worked best for us, all in less than an hour! He was friendly, knowledgeable and very helpful. While we were there, I noticed he was able to greet other customers and coordinate with other employees, while making everyone feel they were being taken care of. Jermaine is an asset to your company and should be recognized for his excellent customer service. Our carpets are installed now and things are moving forward. We let our Realtor know how happy we were with Don Bailey Flooring and Jermaine specifically.
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TEST
May 26, 2016
Hello, My husband and I just wanted to take a moment to recognize one of your employees, Jermaine Ponder. My husband works for Homeland Security and we have been transferred to Anchorage, Alaska. We have only been given a couple of months to pack and sell our home before reporting to Anchorage, as you can imagine this has led to a very hectic time for us. Our Realtor, Wendy Jensen, suggested we re-carpet two rooms and suggested Don Bailey Flooring. We were concerned, as this was one more thing to our “to do” list. However, as soon as we came into your store, we were greeted warmly by Jermaine, who listened to our needs, took the time to show us several selections and finally helped us choose a carpet that worked best for us, all in less than an hour! He was friendly, knowledgeable and very helpful. While we were there, I noticed he was able to greet other customers and coordinate with other employees, while making everyone feel they were being taken care of. Jermaine is an asset to your company and should be recognized for his excellent customer service. Our carpets are installed now and things are moving forward. We let our Realtor know how happy we were with Don Bailey Flooring and Jermaine specifically.
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George L
May 26, 2016
Hi, my name is George and I’d like to tell you I bought a carpet there on March 15th, 2016 and Jermaine was very helpful at finding what I needed and gave me a good deal. He treated us like family and I give him 5 stars along with Lee who cut my carpet he did an excellent job class act. I’d recommend Don Baileys to all my friends and family.
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Ricky Hernandez
May 05, 2015
EXCELLENT SERVICE AT THIS PLACE ALL THE TIME I BEEN
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Judith DiPietro
Apr 20, 2015
Some of you know that I had a flood in my bedroom back in November 2014.. It's taken me a long time to finally get my bedroom painted and finally carpet installed today. I want to comment on the carpeting stage.. Since I had a particular color I wanted, it was very difficult to find a carpet company that had the color I wanted. I did all my homework on the internet finding carpet companies locally that I could visit. Well, after a visit to several companies including Hom...e Depot, another company did not have a lot of carpeting and suggested tht I try Don Bailey Carpet on 441 in Hollywood, Fl.. Well, I did and I can't tell you enough what a wonderful experience it was. Rick was the salesman. He did have what I wanted plus it was in stock. He came out to my house yesterday to measure, gave me a quote. I was very happy with him and the quote. So, gave him the job. He had two wonderful installers out here today who were so professional and had everything done in a few hours.. Not only that but they put back most of my bedroom. So, everybody, I totally recommend Don Bailey Flooring Carpeting for all your carpet needs, especially the one on 2208 S. State Road 7, Hollywood, Fl. and tell them I sent you. You will not be disappointed.
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Frank L. Webb Jr.
Mar 09, 2015
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Frank L. Webb Jr.
Mar 02, 2015
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Carolyn Bailey Pierson
Jan 26, 2015
My favorite Uncle besides Jimmy Bailey. Best billboard by My Dad , Jack Bailey, years ago.
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Fabienne Debaix
Dec 20, 2014
It has been my pleasure to work ,several times already, with Michael Callaghan.He joins perfect American professionalism to French excellent manners and I look forward to working with him in the future again.
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Paul
Nov 12, 2014
I was fortunate enough to have Sergio Alberti make all of the arrangements for the installation of my new floors. He is prompt, personable and thoroughly professional. It would be a pleasure to work with him again on any future projects. He's an excellent representative for Don Bailey Flooring.
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Tammy Geyer
Oct 15, 2014
It was a pleasure working with Michael Callaghan. He was such a wonderful representative for Don Bailey Flooring. I was also very happy with the installers. I will recommend Michael Callaghan and Don Bailey Flooring again!
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Dan Villalobos, Esq.
Oct 02, 2014
I am very impressed with Don Bailey Flooring. Very fast, efficient, great products, and professional. I am a customer for life! Also thank you to Michael Callaghan for all your hard work!
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Deborah Brooks Bowen, MSW
Aug 04, 2014
This correspondence is in reference to an outstanding job performed by you and your immediate employees Mr. Lorenzo Moore and Mr. Wayne Jones. Mr. Mclemore, you exhibited professional dedication, courtesy and knowledge of a true leader in the field of flooring. Very proficiently, you disseminated what needed to be done, regarding the flooring, and how your agency would perform to completion. You gave me confidence and assurance that the task would be completed with efficiency. Most importantly, your quote was significantly lower than a competitor. Additional, placed carpet, in one area, was ruined by a mover. You directed employees to pursue the project, immediately! Mr. Moore and Mr. Jones reinstalled the carpet with understanding of the urgency, and completed the job very well! Vince, thank you so much for your professional and thoughtful behavior during a very stressful time for me. You will be remembered and your agency utilized in my next endeavor regarding home repair.
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Alexia Jones
Jul 10, 2014
I had to take to the time to write a review. I have dealt with many people and many vendors across the globe, and I must say, I have not only received a great product but excellent service. So my carpet looked great, but it would not have looked that way if I didn't receive the service, expert advice from Vincent.. He not only helped me choose the right carpet for both rooms, but he went above and beyond. THANK YOU!!!
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Peter Lent
May 05, 2014
This is written to commend the service provided by Jermaine Ponder to me in pursuit of new flooring , both carpet and tile. Mr Ponder went above and beyond his necessary tasks in order to provide me with exactly what I wanted, despite it being very difficult to do so. He is a most personable gentleman in addition to being one of the hardest working service providers I have ever had the pleasure of dealing with; he is a big asset to your company!
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Stacy Bonilla
Mar 25, 2014
I would like to take a minute and thank you for my recent experience with your company. We had the pleasure of working with Jermaine. He was so professional and honest. Being a mom of 3 small children it was amazing to have a company come "to me" and let me shop from home. I had the flooring measured on Thursday and by Friday evening the job was compete. The carpet looks amazing and the installers even cleaned up "EVERYTHING" before they left. I will definitely recommend your company and flooring when I hear of anyone interested in new flooring. Thank you again to Jermaine for making this process happen so fast and for following-up the next morning to make sure we were satisfied with the flooring! Sincerely, Stacy Bonilla
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Shores Plaza East Condominiums
Mar 20, 2014
Dear Mr. Bailey, We acknowledge the completion of the project to install new carpeting at the front and rear entrances of all our buildings. We wish to take this opportunity, to thank you personally, and all the staff associated with your company. Specifically, we wish to thank your installers (contractors); namely Angel Senior and Angel Junior, and their additional personnel. All of them worked and conducted themselves in a very professional manner. Your staff was friendly, "funny", and it was a pleasure working with them throughout the entire project. We also wish to thank your entire staff for an excellent installation job performer and their attention to "intricate" details of our hallways and stairs. We must also commend your staff for cleaning up after each job - "no mess' was ever left behind. Again, we thank you for all your considerations and a job "well-done".
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Sandy O.
Mar 02, 2014
Don Bailey Carpets delivered what I needed from removing carpet to installing laminate flooring throughout my condo. Questions and concerns were answered in a timely manner. Also, being there to oversee the work gave me a feeling of satisfaction. Pleased with the final outcome,
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Sister Lorraine Gondkofski
Jan 27, 2014
Thank you so much for your kindness, your generosity! Know that you are counted as one of our benefactors. This means that we pray for you each and every day. May our Lord bless you many times over for your kindness.
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