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Courtney Lovato
Sep 20, 2018
Lots of product selection-with lending tiles so you can make sure you like the product before you buy. Great pricing!! The cost on the tile I chose was 50% lower than the price st Lowes Great customer service!! Victoria and Ryan were so helpful from start to finish. They do not follow you around the showroom like hawks but are available and knowledgeable when you have questions. Local business! I am so happy with my experience and happily recommend them to everyone
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Yvonne Nair
Sep 10, 2018
Thank you so much House of Floors for working with me on my tiles for my home. Michael O' Keefe, King of Tiles, who was highly recommended by World of Tile took our money and did not finish the work. Ryan, Becki and Victoria of House of Floors were a great help to get me back on track. Because I was new to the Albuquerque, New Mexico, and got cheated they did everything they could to welcome me and give me a good experience. Also, their tile prices are great! Great people at House of Floors. Thank you so much Ryan, Becki and Victoria for all your help and kindness!
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Responded on: Sep 14, 2018 05:00 PM

Thank you Yvonne! We welcome you to Albuquerque and to your new home! We're so happy that we were able to be your one-stop shop for your tile needs! It's fine and fun folks like you, that make it an honor and a pleasure to serve the flooring needs of our community.
Liz H
Feb 22, 2018
It is rare when a business exceeds my high expectations, but House of Floors did! Ryan and Becki have excellent service, fantastic communication, great follow-up, expert installers and the best prices that we found in town. They handled demolishing our old tile and installing 1,000 sq. ft. of luxury plank flooring. It looks beautiful! Thank you for the great service!
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Kate O
Jan 14, 2018
We recently worked with House of Floors to remove and replace over 1600 sq. ft of carpet, tile and glued down bamboo with new Luxury Vinyl Plank Waterproof Flooring. Ryan (Owner) was very responsive in giving us an estimate and helped us make the right choice for removing vs. overlaying our existing flooring. The Staff & Work Crew were knowledgeable and easy to work with. The Crew in particular worked very hard. Ryan warned us repeatedly, the removal process for the tile and bamboo would be messy - he was true to his word but we appreciated knowing in advance so we could prepare for the dust & debris which was significant. All work was completed early and we are delighted with the job and the Paradigm flooring!. As a family owned local business, vs. the Bog Box Stores, I'd recommend this company to anyone!
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Kate O
Jan 04, 2018
We recently worked with House of Floors to remove and replace over 1600 sq. ft of carpet, tile and glued down bamboo with new Luxury Vinyl Plank Waterproof Flooring. Ryan (Owner) was very responsive in giving us an estimate and helped us make the right choice for removing vs. overlaying our existing flooring. The Staff & Work Crew were knowledgeable and easy to work with. The Crew in particular worked very hard. Ryan warned us repeatedly, the removal process for the tile and bamboo would be messy - he was true to his word but we appreciated knowing in advance so we could prepare for the dust & debris which was significant. All work was completed early and we are delighted with the job and the Paradigm flooring!. As a family owned local business, vs. the Bog Box Stores, I'd recommend this company to anyone!
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Responded on: Jan 05, 2018 04:00 PM

Thank you Kate! It was a pleasure working with you!
Julie D
Dec 07, 2017
Ryan is great to work with! He's knowledgeable and friendly and you can tell he takes pride in his business. House of Floors was extremely accommodating during our dealings with them, we love love love our new floors! I highly recommend this family run business!!
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Jeremy Baca
Mar 31, 2017
We have used HOF for 3 different projects and they have done GREAT work on all of them and for a good price. Ryan is great to work with.
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Diana
Mar 22, 2017
Ryan came out and gave me a fair etimate. I chose this company over big box store becuase I believe House of Floors has better integrity and are committed to great customer service. The installation team came on time and did a fabullous job from ,moving my furniture and replacing it, to carting off the old stuff. The install went verynquickly and carpet looks great! So pleased.
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Steve Simms
Feb 08, 2017
House of Floors removed and replace vinyl in both of our bathrooms. All of the staff was professional, pleasant and easy to communicate with from start to finish. Due to some unforeseen issues, the job took much longer than anticipated, but the end result is outstanding. And despite the fact this was a bigger, more time-consuming project than expected, Ryan stuck with the original quote and did not charge extra for the job. We could not be more pleased and will use HOF in the future for any of our flooring needs.
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S Gordon
Dec 23, 2016
Used House of Floors (Oct - Dec 2016) for removal and installation of carpet in the den, dining room, living room, hallways, closets and 4 bedrooms and for tile in the entry way, bathrooms and laundry room. Totaled less than $10K for a 2200 sq. ft. house on Mohawk carpeting & LDI Slate tile. Received quotes from other vendors but used H of F - they weren’t up-selling me but worked with me on my vision and investment longevity. Scheduled and had minor reschedule issue but Ryan, the owner made up for it by personally making sure the job was done right – including coming onsite to help move the appliances that I felt were impossible to move! I have unique Toto toilets, and Ryan paid to have a plumber come to move and reinstall toilets so that job was done perfectly. He didn’t even hint that I should cover the cost. They showed up on time, moved all furniture, cleaned up after themselves and did a fantastic job. Highly recommend them and will use them again in the future (they do more than carpeting) due to excellent customer service. Yes, things can go wrong but if you’re patient and work with them, they will make sure you are 100% satisfied. LOVE H of F!!
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S Gordon
Dec 22, 2016
Used House of Floors (Oct - Dec 2016) for removal and installation of carpet in the den, dining room, living room, hallways, closets and 4 bedrooms and for tile in the entry way, bathrooms and laundry room. Totaled less than $10K for a 2200 sq. ft. house on Mohawk carpeting & LDI Slate tile. Received quotes from other vendors but used H of F - they weren’t up-selling me but worked with me on my vision and investment longevity. Scheduled and had minor reschedule issue but Ryan, the owner made up for it by personally making sure the job was done right – including coming onsite to help move the appliances that I felt were impossible to move! I have unique Toto toilets, and Ryan paid to have a plumber come to move and reinstall toilets so that job was done perfectly. He didn’t even hint that I should cover the cost. They showed up on time, moved all furniture, cleaned up after themselves and did a fantastic job. Highly recommend them and will use them again in the future (they do more than carpeting) due to excellent customer service. Yes, things can go wrong but if you’re patient and work with them, they will make sure you are 100% satisfied. LOVE H of F!!
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Sheila Pugach
Jul 06, 2016
I had linoleum put down in my kitchen as well as replacing the wood transitions. My experience with all staff was so very nice (Ryan, owner of the business, Becky etc). At first the Linoleum was not glued down completely and had to be fixed. The customer service was always very nice, and helpful. They came out several times and fixed the problem. The appointments to both install and to repair were made easily and they were accommodating during all of it. They really stand behind their work and do it without any negativity. I highly recommend them and would use them again if I had another occasion.
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Mark Apodaca
Mar 18, 2016
Awesome customer service. They treated us better than any other flooring company in town . Thanks
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Responded on: Mar 17, 2016 05:00 PM

Thank you Mark! It's our honor to make sure our customers get whatever they need, no matter how big or small the job is!
NM Murf
Mar 13, 2015
Good price, decent carpet and installation.
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Elizabeth Hanns
Jan 11, 2015
On November 6, 2014 we purchased carpet from Ryan at House of Floors. It was installed a week later and they did a great job. After a couple of weeks we noticed discrepancies in the quality of the carpet as if it was the end of the roll. We called Ryan and he was out here the next day to inspect it. He agreed with the inconsistency and was willing to replace it with a better quality at no charge. The new carpet was installed today, January 14,2015, and WOW it looks amazing! Thank you House of Floors, installers and RYAN! From Randy
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A Google User
Nov 12, 2010
Last week i wanted to get some wood flooring, but not the "cheap stuff". At the "home improvment" stores i would have had to wait, they said, 2 weeks or more to get the one I wanted! I did not want to wait that long. I was recomended to House of Floors by two of my friends, and now I know why. Not only did they have a wide range of samples, but their wood guy helped me out a lot, and was very knowledgeable. He was able to explain the different options I had, and helped me get the right floor for my home. The owner came over while I was looking at samples, and made sure I was being taken care of, and even spent some time with us as well. It really felt like a family business, where I was the most important person there. Then comes the best part, they told me they could have the flooring here within a week, and then it only took THREE DAYS! I ordered it on tuesday and picked it up on Friday, now that is service! The wood looks beautiful! I highly recomend House of Floors to everyone!
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