LOOK NO FURTHER. HIRE THIS FLOORING CONTRACTOR!
A few days ago I posted a slightly critical review here on Yelp, and Dan, the owner of Premier Flooring, contacted me inside 2 hours.
Dan is the rare Nevada County construction business owner and contractor who takes complete pride in his work and wants total customer satisfaction. Dan offered to pay for tree damage that one of his crewmembers accidentally caused on our driveway. He also apologized for other small problems we had with one of his flooring crews. Without question, this response from Dan is one of the stellar responses I have ever had from a local contractor.
So Premier Flooring just made it onto the short list of service contractors that we would recommend unconditionally, along with James Nugent of Epic Builders, Craig Johnson Plumbing, All Phase HVAC, and Gene Thompson the real estate professional.
Recently we completed a renovation of our master bedroom and guest bedroom areas. The flooring installers were outstanding. Dan Nelson and Glenn Belcher. Excellent customer care skills, excellent treatment of the homeowners. They moved their vehicles cheerfully when asked. They moved furniture exactly where we wanted it moved, and then moved it back cheerfully. They were super careful with their tools and were super careful not to track dirt indoors with their shoes. They didn't smoke on the property. They even cheerfully and willingly helped us move a few unrelated construction items that had nothing to do with their job. And of course they did a completely perfect installation on a solid flooring job and on a large, complicated and tricky carpeting job.
If you've lived in Nevada County for awhile, you soon realize that getting a contractor to even call you back is often a miracle. But having a contractor that isn't moping and dragging his heels because he has to move his vehicle out of the way so you can get your car out of the garage, that's almost impossible to find in this area. It may sound like I am exaggerating, but I am not. I moved here in 1988, and I've owned several different houses, plus my parents and my sister own houses here. We are all excruciatingly familiar with the joys of finding a reliable, competent, and professional service person in this county.
If you have any problem whatsoever with Premier, they will make it right so fast it will make your head spin. As far as I'm concerned, that's as good as it gets.