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Scotty Bites
Jan 20, 2019
Very helpful and knowledgeable. We found exactly what we were looking for and know they are the right people to do the job.
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Rick Costa
Nov 07, 2018
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Don Voudren
Oct 03, 2018
The guys at Wagner Rug are very helpful and patient. They work with in your budget and never pressure you.
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Jay Andrzejczyk
Jul 27, 2018
The only place to go in the valley for flooring.
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Amy
Jun 29, 2018
We were referred by the owner of the Park model that we bought. We visited showroom after a call to Phil and he came out measure and set us up with a great crew. We are extremely happy with the end product and the installation was beautiful. Ask for Phil you won’t be disappointed.
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Amy Eaton Schantz
Jun 29, 2018
We were referred by the owner of the Park model that we bought. We visited showroom after a call to Phil and he came out measure and set us up with a great crew. We are extremely happy with the end product and the installation was beautiful. Ask for Phil you won’t be disappointed.
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Dan Bouquillon
May 16, 2018
Wagner was recommended to me by a longtime friend and real estate agent. I believe she had her own floors done with them. I got quotes from 3 vendors and their price was was competitive - but what really made me want to work with them was the friendly, helpful, non-pressure sales process. Rick spent a few hours with me and never got impatient. They're tucked away on a back road, but I imagine this contributes to keeping their costs low. They had an awesome amount of selection too - which they helped me narrow down. I was a bit overwhelmed, but they were honest and worked with my budget and timeline. They let me take some great samples home so I could see it in the space and Rick even picked it up when he was in the area so I didn't have to bring it back. (These werent the little chips you get at the big box stores, which really helped). They even coordinated with my awesome painter so that I didn't have to (which, in a reno project is super helpful). Even the install crew was friendly and professional! I'm looking forward to working with Wagner again, and have already recommended them to several of my friends. Best service, lowest price, and great work. I'm exceptionally pleased and glad I didn't go with Home Depot or Lowes.
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Ace M
Mar 08, 2018
I've gone here a few times they take the time to explain the product differences. Since my first experience here was great I've gone back for other projects. I am not a pro installer, but with all the tips given by Nico on my first project it turned out a success. Going back soon for my next project (helping my sister put down vinyl plank flooring).
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Ace M
Mar 06, 2018
I've gone here a few times they take the time to explain the product differences. Since my first experience here was great I've gone back for other projects. I am not a pro installer, but with all the tips given by Nico on my first project it turned out a success. Going back soon for my next project (helping my sister put down vinyl plank flooring).
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Ace M
Mar 02, 2018
I've gone here a few times they take the time to explain the product differences. Since my first experience here was great I've gone back for other projects. I am not a pro installer, but with all the tips given by Nikko on my first project it turned out a success. Going back soon for my next project (helping my sister put down vinyl plank flooring).
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Brian Strong
Feb 19, 2018
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Lorrie Kasak Adamczyk
Feb 02, 2018
Great customer service, and good prices. We had new kitchen flooring and new caret for living room as well. Would highly recommend Wagner Rug and flooring!
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eric lundgren
Dec 29, 2017
Easy to do business with, competitive prices and great service. Phil was great! Thanks again!
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Eric Lundgren
Dec 28, 2017
Excellent prices and great customer service. Phil was great! Thanks
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Chris Decoteau
Nov 21, 2017
From beginning to end a great experience with Wagner. This is our 2nd job through Wagner. Nico and Phil are an awesome team and make even the smallest jobs seem important. Mike just finished our entry way stairs and wow what a difference.
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Philip Lombardi
Sep 08, 2017
Great selection and very proffesional!
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Dan Dalton
Jan 09, 2017
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Dan Dalton
Jan 09, 2017
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kerry bessette
May 26, 2016
We were very pleased with the service and installation of our new kitchen floor. Our salesman Nico was very helpful and honest and would recommend anyone looking for new floor or carpet to visit Wagner floor & carpet company in Westfield, Ma.
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Ruth Di Lorenzo Bushey
Sep 04, 2015
Huge shoutout to Nico at Wagner Rug & Flooring. These people are honest and dependable with quality products for sale! You cannot beat their customer service. I highly recommend them. They will be my go-to flooring stop from here on in.
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William J Smithies Jr
Sep 02, 2015
Just wanted to say thank you to Joe, Niko and the installers over at Wagner Rug and Flooring. They just finished removing all of the carpeting in my home and replacing with wood floors. I couldn't be happier with the outcome. The entire team has been very courteous and professional. I highly recommend this team! PS, I'll be in touch soon as now I'm going to need you to do the bedrooms!
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William J. Smithies Jr.
Aug 30, 2015
Just wanted to say thank you to Joe, Niko and the installers over at Wagner Rug and Flooring. They just finished removing all of the carpeting in my home and replacing with wood floors. I couldn't be happier with the outcome. The entire team has been very courteous and professional. I highly recommend this team! PS, I'll be in touch soon as now I'm going to need you to do the bedrooms!
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Ruth Di Lorenzo Bushey
Aug 12, 2015
Huge shoutout to Nico at Wagner Rug & Flooring. These people are honest and dependable with quality products for sale! You cannot beat their customer service. I highly recommend them. They will be my go-to flooring stop from here on in.
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Pete Morizio
Jun 24, 2015
Nico and the Wagner team are true professionals - their prices are fair and the job gets done in a quality fashion on time.
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Patti & Dad
Jun 12, 2014
Our entire experience at Wagner Rug was wonderful from the moment we walked in the door looking for a new floor for my Dad’s kitchen. Joe helped Dad and I pick out new vinyl tiles and his grandson, Nico, came by within a couple days to measure. This was a two day job and Tim, the installer spent a considerable amount of time measuring and figuring layout to compensate for a not square room. He was pleasant and professional, and Dad absolutely loves his new kitchen floor – I can’t wait to see it. Highly recommend doing business with the folks at Wagner Rug.
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JB
Apr 22, 2014
What a pleasure to see a professional experience evolve - from the first greeting in the store to the timely estimate and coordination of service. The installer was a super workman as well. He was on time, meticulous, stayed focused and cared about the final product! Thanks!
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Marcia H.
Jan 27, 2014
We are very pleased with our new bathroom floor. It looks great, brightens up the room, and even makes the room appear larger. The installer was very pleasant and professional. He did a super job. Honesty and integrity are the hallmark of a business, and Wagner's high standards are the reason for their success. Marcia H. Westfield, MA
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Carlos Luis Matos
Dec 17, 2013
Awesome job carpeting, definitely a would recommend and will be a customer until my floors are done. Thanks Nico!
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Carpet
Nov 14, 2013
We were very pleased with Wagner Rug. Nothing fancy for a show room. More of a warehouse style. They offer reasonable prices and quality service.
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A Good Deal
Nov 11, 2013
We recently purchased a wall to wall carpet at Wagner Rug. Joe Wagner gave us a good deal. He had to order the carpet and it was in when he said it would be. I have no complaints with Wagner Rug.
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Wagner R.
Jul 04, 2013
This is a very good company.
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Wagner R.
Jul 04, 2013
Flooring Instalation Westfield This is a very good company.
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All around good
May 16, 2013
The showroom is warehouse- like, but they have good prices and a good selection. They came within days to install it, did it fast, and quick. We were satisfied all around.
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Fabulous Flooring!
Mar 24, 2013
We recently had hardwood and carpet installed by Wagner Rug, the installers were neat and professional. The sales person had full knowledge of the products and the prices were great! The show room/warehouse had everything I could of wanted to look at. Over all a great place to purchase flooring! A+A+A+A+
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Local Business
Mar 07, 2013
Local business is the way to go ! We had a National Company install our carpet just a short time back for $199 whole house installation. We did two rooms. What a nightmare! To say that the house was torn up while we had to wait for a reorder, would not even begin to tell the story. I had met Mr. Wagner to have the other rooms done. You can’t put a price tag on the difference of having a local company with a track record do the work. Excellent job!
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Good Company
Feb 02, 2013
We have dealt with Joe for many years. I had a rug that I had a problem with and he came out and fixed the problem at no charge. I have always been happy with the products and pricing.
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