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Joe & Shari
Jul 21, 2016
Frank & all the employees of The Carpet Company: Joe & I wanted to extend our sincere thankfulness & appreciation for going ABOVE & BEYOND to meet our needs. The installers were awesome and should be at the TOP of your list for appointments!! Frank-thanks for bringing the carpet out!! That was amazing!! We look forward to referring our friends & family! Many thanks
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Dan Thoreson
Jul 20, 2016
I am a realtor with Howard Hanna and have worked with the Carpet Company both personally and professionally. I can't say enough how satisfied I have been with not only the product, but with the installation, customer service and follow through with this company. I have referred many of my customers to the store and they all have become customers as well. Great Job to the Carpet Company! Keep up the good work.
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Marcia & William
Jun 13, 2016
Very Helpful - Excellent Staff
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Rex Poe
May 18, 2016
They were extremely helpful and accommodating!
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Mar 16, 2016
Love it. Bought all my carpet from Frank.
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Dr. & Mrs. Richard
Mar 05, 2016
Every aspect of our dealing with your company was perfect - Craig was excellent. We have told several people to go in or call your co.
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Feb 27, 2016
We will be coming back - Thanks!
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Joan, Nicole and Mike and those adorable grandbabies Miaya and Maria
Jan 28, 2016
Hi Frank, Thank you very much for taking such exceptional care of my daughter and her family. They are just so happy with that fabulous carpet for their living room. Your choice of what to show them was simply perfect. Because of a recently developed but serious mold problem with their current carpet, they were faced with the immediate need to replace it; but struggling financially resulting from two wage reductions within six months at my son-in-law's employer, both time and finances were of the essence. With two baby girls, ages 3 and 18 months, it was imperative the carpet be soft, comfortable and dense, yet exceptionally durable for the one room they literally live in at their adorable bungalow in Lyndhurst. Last night after work, they ran around to their local Home Depot, Lowe's and Buddy's Carpet, babies in tow, only to discover a lack of people to help them. While they looked at some carpeting of good quality, it was way out of their budget's reach. So here I am, currently living in Charlotte, NC, wanting to 'help them from afar' but completely unsure where to even begin. So, I simply asked for those busy guardian angels of mine to help me, help them. With that humble and genuine request on my lips, I go to the internet - where there are probably 5,000 carpet dealers in the greater Cleveland area - yet I am immediately drawn to your website. After a lovely conversation with you this morning, then your subsequent conversation with my daughter, her family comes into your store this afternoon and falls in love with the beautiful remnant you and I discussed earlier today. The fact that it was such a high-end carpet of superb quality, *and* in the perfect color, was only eclipsed by the generously fair price you offered.... Both my daughter and son-in -law can't wait to enjoy this beautiful carpet for years to come and are completely confident the carpet will hold up fabulously. They are also certain it will create the exact impression they will want to make to potential buyers when they sell their starter home five or so years down the road as their family grows. My daughter and family's circumstances surrounding this carpet went from 'disaster' to 'triumph' with in a few hours of our mutual conversations this morning and I cannot thank you enough for your knowledge, honesty, and integrity. Please feel free to post this email on your website, in your store, within a blog, on a billboard - anywhere your customers or potential customers could benefit from reading this testimonial to you and your approach to doing business. How refreshing - and how rare - to find those qualities in today's retail environment. Most kindly, your new customers for life
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Sue & Rick
Jan 12, 2016
My apologies that I have already forgotten the other two installers names. They did excellent work. It was so hot & they never took a break - worked hard & happy to do it - you are lucky to have such great guys working for you!!
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Dec 10, 2015
As usual you guys go 'over and above' all expectations.
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Linda & Bob
Oct 15, 2015
Used this company frequently in last 17 years for carpet & flooring
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Bill & Pat
Aug 20, 2015
Appreciated helpfulness & promptness of sales, appreciated top notch quality of installer & installation.
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Dominic Marotta
Mar 01, 2015
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Barb Deal Krupa
Dec 18, 2013
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Ryan Hills
Oct 08, 2013
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Jeff Gali
Sep 16, 2013
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Chrissy Marie
May 29, 2013
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Beth Romig
Apr 21, 2013
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A Google User
Aug 18, 2012
A great place to shop for carpet, tile and other flooring. Almost my entire home uses flooring from this store. Excellent selection and pricing. The Carpet Company is a great place to buy from with hard working employees and ethics to match.
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