The owners of this place are very nice people, and are great to do business with. The reason im giving this 4 stars is that I had issues with the installers. In my opinion they did a bit of a rush job, and didn't have the attention to detail I was hoping for. The tile itself was laid correctly, however mistakes in the transitions were made, and most importantly they didn't clean the tile and left excess grout all over the tile in so many places. After I called the owners the installers did come back and clean the tile, but they just left within 10 minutes of arriving without even saying goodbye. I would have given them 3 stars, but the owners are great people that gave me a good price.