I needed to redo the floors in my house. I setup a couple different appointments for estimates. Empire came out first, the guy was a pushy salesman and wasn’t happy when I told him I was getting more than one quote and wasn’t signing up that day. He made sure to tell me I would lose a $2500 discount if I didn’t do it that day. His quote was a ridiculous $15,000 with a $2500 discount for signing that day, and $2500 for doing a weekday install instead of weekend. Of course he had to “check with his manager” online to make sure it was approved. Needless to say I didn’t go with him. I had Home depot come out and they seemed fair, but I was wanted to see if a local small business could be competitive so I got a third estimate from Forever Floors, and that’s who I went with. I set things up with Nichole and was able to set the appointment up online which is important for me. She came out and measured everything and discussed a few different options. The price was very reasonable, the best of the three. We set up a time for me to go to their store to pick out what color and material I wanted. She was very helpful in making suggestions and not being pushy. She didn’t try to sell me on the most expensive product. I decided to get luxury vinyl planks in the living room, hallways, kitchen and bathrooms and carpet in the bedrooms. We set it up for the hard floors to be put in the next week. The crew came out and was very professional and the foreman communicated a few issues with me. It took them a couple of days to finish. When they were done it looked great. One suggestion Nichole made was to get 5 inch baseboards all over and I did and the difference is huge. It really pops! The carpet crew showed up the next week and were just as professional. They did a great job as well. I am really pleased with the outcome, I couldn’t have imagined it looking as good as it does. Now with that out of the way, I am going to get my counter tops replaced. I will be getting a quote from Nichole for that soon.