We went into Bay View with a good idea of what we wanted as a replacement for the carpeting in our family room, porcelain tile. It would protect from wet feet from those coming in from the pool. We meet with Bill Black and within a short period of time he had enlightened us as to a better option we were not familiar with, which would probably be less expensive than porcelain tile, and would totally meet our needs. Bill's information and familiarity with the product provided us with the answers we needed and we are very appreciative of his knowledge and experience. He did a great job.
Ben and Tom, our installers, showed on time, viewed the work site, and provided information on installation options available for our new flooring. Once we made the necessary decisions they started the process of; moving furniture, cutting and removing old carpeting and nail boards, checking and site repair on issues with original floor, and finally installation of the new floor. The two day process was completed just as promised with furniture returned to it's original position.
The installation, because of the layout of the family and adjacent rooms, required a number of different transition pieces, one which was the innovation of our installation crew, and the result could not be better. We Love it.
Thanks to all involved. Deb and Bill Bowron