As a member of the A & D staff since 2009, I can assure you that our customer's experience and happiness means a great deal to us! I have worked at almost every position in our great company and have loved every bit of it! We take pride in being the best that we possibly can be and when derogatory reviews come out we take it personal as far as how to rectify the situation! It is our mission to satisfy every customer and create happiness from start to finish! We have a strick set of values that we live by as a company and through the hiring and training process have had a few bad apples as has any company. It is unfortunate, however, that some damage was done prior to the termination of one of those bad apples. I would like to set one thing perfectly straight! There was one comment on here that was made with the malicious intent to be extremely hurtful to the amazing women in our showroom, that I for one do not appreciate especially considering that person does not even live in this area. We as a company know this individual and his family. I for one, have installed and cleaned his parents home and also cleaned and installed rental property for them as well. Therefore, please do not put merit for his opinion as it was done to be hateful and completely disrespectful and does not deserve merit! I apologize for the length of this, however I will not apologize for defending the company and family that I love as my own! If you don't believe we are the best flooring company in town, come in, ask for me by name and I will personally help you find the flooring you love, help you through the purchasing process, and I will even come install it for you! If carpet is your preference I will even come steam clean your carpet for years after the sale! No other company in the area can offer the customer service A & D can. Before, during, and after the purchase and install! Come in and let me prove it!