This has been, hands down, the best experience I've ever had with a contractor. Bill and his Foreman, Jared, were professional and respectful of me, my family, and my property throughout the entire project. I will absolutely be hiring them again when the time comes for another project.
This was the second phase of finishing our basement. The first was completed over eight years ago and included a master bedroom and master bath. While the contractor we used for that part of the project was good, he was nowhere even near the caliber of Bill Wilson and Valor Home Services.
From the beginning, Bill was responsive and respectful of our budget limitations. He worked closely with us to get us to a point where we could use the space, even without having absolutely everything finished. Bill was understanding about needing to finish flooring and trim later. (Because basement finishing is not cheap when it is done right - lesson learned from the other contractor.) Anytime I asked about changes within the project, Bill gave a written estimate so there would be no confusion about cost or what would be included. All estimates lined out everything included with price. When I asked for things to be removed from the estimate, they were still listed on the copy but clearly marked as not included in the price. I knew at exactly which points in the project payments would be due and how much. The project time estimate given was accurate within a few days (which is saying a lot for a four week project).
When working with Valor, everyone showed up every day, on time, and worked a full day. That was not my experience in the past. It's one thing to be on site all day, another to actually work all day. And yes, I mean every day. I never had to wait around for someone to show up or worry about 2 hour lunch breaks. (Honestly I'm not even sure Jared took one every day.) If I had to step out to pick up a kid at school or go to the grocery or for any other reason, never once did I feel uneasy about them being in my home without me. To me, that is HUGE.
I cannot recommend Valor Home Services highly enough!