Love the flooring. Traci was wonderful to work with, and had many options. Installation was quick and hassle free

Good place to buy floor services. All Floors RZ LLC is a subcontractor them and they are the best installers

My entire experience was a great one!! Traci was absolutely amazing! She was knowledgeable, friendly and thorough. The installation was less than a week after my quote and the install team was punctual, nice, and worked cleanly and quickly. I highly recommend them!

Very helpful. I told them what I could spend and they never pushed me to go over my budget Good quality merchandise

Brittni at Carpet & Den Interiors is amazing! She did a fabulous job at making my shopping, selections and finance experience the best possible! I never had to worry through the whole process! Their installation team is the bomb and very good at what they do! I felt well taken care of and will for sure be back on the next redo!

Carpet Den was the flooring contractor for our new home. We've had repair work done on our flooring since we have moved in and customer service is Exceptional. Cornell is a true professional and his attention to customer needs should be commended. Darci, our sales agent, has always been there and would come to our home to make sure she understood our needs. We can't say enough about how much we appreciate Cornell and Darci. Thank you so much!!

Great customer service from David Lewis! I went into Carpet Den to find some carpet to replace a stairway. David Lewis was extremely helpful and made the experience a breeze for me. I will definitely be back!

Flawless. Store had plenty of samples to choose from, and let us take samples home to view them with our lighting. Got a prompt response when we asked for someone to measure and give us an estimate. We were able to agree on an installation date. The workers called before arriving each day, and were always on time. They were very careful with our furnishings, and they worked hard to keep the construction dust and debris to a minimum. The job was completed earlier than promised, and the result is fantastic. No problems whatsoever, and the installed product is magnificent.

Taylor was prompt in returning messages and worked well with my schedule. He quoted me a price below that of competitors and did fantastic work on my floor repair. Highly recommend Carpet Den.

great experience.

We've had CDI install carpet twice in our home -- the first time when we purchased it and then again when we built out our basement. Lisa McNeese was the ultimate professional and able to recommend products that fit our lifestyle, home and budget. The installers (the same ones both times, by the way!) were quick, efficient and did a great job. They went about their jobs quietly and left no mess behind. It was a great experience all around and I would gladly recommend them to anyone who was looking for flooring.

Carpet Den did an excellent job on my wood flooring. They provided new wood for the back part of my house (the den). They got it installed and then sanded the existing wood in my front rooms. After it was all stained and everything else they do, it looks like I have ALL new flooring throughout my house. The price was good and I'm so pleased. Thanks to everyone at Carpet Den for a job well done.

Knowledgable staff and decent prices. We got a custom oversized rug made here for less than other rug stores.

The installation team is friendly and very work.

Great experience at Carpet Den. Courtney made me shopping process easy. Appreciated the follow up on the details. Installers were courteous and clean.

ELENA DESOTO is the epitome of a top-notch salesperson and I highly recommend working with her. At every step in the process, my wife and I were impressed with her knowledge, professionalism, expertise, customer service and follow-up. We reviewed 5 different carpet companies -- actually 5 different sales people-- and Elena was BY FAR the standout in every way imaginable to go above and beyond our expectations. The carpet is great, the installers were also extremely friendly, everyone was on-time or early at every step of the way. Obviously I can't say enough at how pleased my family is with our purchase from Carpet Den-- and especially the service we received from ELENA DESOTO!!! (and the funny thing is, i never even met Elena in person, just through email and phone, she met my wife at the house, came back with more samples several times. I grilled her with questions on the phone and she sent the most complete and thorough emails in response and all I had to do was say "yes" with complete confidence). Thank you Elena, you ROCK!!!

We have purchased carpet from the Carpet Den on two different occasions and had wonderful experiences both times! They helped us find the most quality product within our budget and gave us fantastic customer service! The installers were very hard-working, kind and careful with our home and belongings… we couldn't be happier!! Thank you Traci and staff!!

Perfect experience. Replaced our entire 1st floor with new carpet. Installers were on time and professional. Highly recommended

My husband and I were ready to replace all of the floors in our home and turned to Lisa at Carpet Den Interiors to walk us through the process. We are so glad that we did! She was amazing! She was patient, kind and always willing to answer our crazy questions! From Lisa helping us pick out just the right carpet and hardwood all the way through to the installation crew. They were top notch with customer service! Thank you thank you! Our house has been transformed:)

We worked with Ashley and she was great about communication, education and follow through. The installation team was friendly and hard working! I will use them again in the future.

Caye and I have been building speculative and custom homes in the Nashville area for over 23 years. We have never worked with anyone more knowledgable and responsive to our customer's needs then Pam Schmidt at Carpet Den in Cool Springs. When we call to set up an appointment for a customer, Pam takes over that whole segment of the project. She personally comes out and measures every room, assists in colors and selection, monitors orders to make sure we get the product when w...e need it and the installation is scheduled when we need it. Just a few days ago we referred a close friend to Pam. Last night she said that she and Pam had been in communication and she could not be happier with the attention she was getting. Also want to give a shout out to Tony and his crew that handles all of our installs. They are the best! We look forward to working with Pam and the folks at Carpet Den in the future.

Best pricing & service After several trips to Home Depot looking for carpet for my new home, I decided to check out Carpet Den. I figured their pricing would be too expensive and unaffordable. As I was looking through various samples, Traci McCormick offered her assistance. I explained I wanted a nice grade carpet- one that could still look even once it's weathered by kids, pets & natural wear and tear. Traci came over to my home a few days later to help my husband & I decide one what would be a good fit and work with our budget. I appreciated her desire to help us find the perfect fit and she never once tried to oversell us on anything- so refreshing! I highly recommend Carpet Den! Ask for Traci.

I was expecting Carpet Den to be very expensive because they are in Franklin and because their showroom is so nice. I have to say I was really surprised when I had the sales lady come to my house and give me an estimate. I had a couple of other places out to give me quote (including Empire which was OUTRAGEOUS), and when all was said and done I was pleased to see that Carpet Den was very reasonable and offered a lot more choices. The sales lady was very knowledgeable and also really helpful when it came to picking colors. The installers were very nice and did a super job. They cleaned up after themselves and the job went without a hitch. Definitely give Carpet Den a call.

Carpet Den is great! I was hesitant to try them thinking they would be too expensive based on their location - after pricing carpet at other stores and not being satisfied with the price or quality of service I decided to give them a try. I was pleasantly surprised. Traci McCormick was great to work with and was so helpful in finding just the right product for me. The installers were great to work with and did a great job. I would definitely recommend them to anyone looking for carpet or flooring.

Carpet Den ROCKS! From the friendly customer service to the wonderful selections of carpeting. Not to mention great prices. We will never shop elsewhere for flooring needs. Thanks Carpet Den!