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Jon Hayano
Apr 19, 2019
Cherokee Floor Covering just completed an install in our restaurant Century House Tavern in Woodstock. Corey was our initial contact and he came out to give us a quote and speak to us about our flooring needs. Since our restaurant is in a house built in 1894 there were challenges with a wooden sub floor. To ensure a proper install Corey came back out with a rep from both the flooring product distributor and a rep for the floor prep company. Despite the challenges Cory and also the commercial sales manager Kim Hamrick came out multiple times to monitor and insure that the install was going as planned. The end result was better than we could imagine, our kitchen and bar floors look amazing. I admit that we did get 3 quotes and Cherokee Floor Covering was not the cheapest but they came out with product reps that made sure that this would be a successful install. We went with them based on what we have heard from previous clients and them taking the added time to answer all of our questions prior to day one of the install. We were fortunate to have an installer by the name of Enrique who was meticulous and took great pride in his work. Good to hire a company that takes old school pride in customer service and pride in their finished product.
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Morgan Johnson
Apr 18, 2019
I recently got new carpet from here. From the show room to the installation it was a dream working with this company! FIVE STARS
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Madeline Goldi
Apr 18, 2019
I loved working with Dale and April. They were very helpful and accommodating. I went in with a Mohawk coupon, but they said they weren't participating in the promo. I was disappointed at first, but they offered me an even better deal. I told them my budget, and they helped me stick to it. I highly recommend them!
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Mary Wright
Apr 18, 2019
I recently got new carpet from here. From the show room to the installation it was a dream working with this company! FIVE STARS
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Behnam Sadeghi
Jan 17, 2019
We have not done our floor yet. But as of now I can say the customer service is excellent. They are very prompt giving quotes, showing and describing different floor covering.
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Jessica Johnson
Dec 13, 2018
Cherokee Floor Covering re-did my entire house a few months ago, and did a wonderful job! They helped the select the best floors for my pets, and even let me take the samples home to think it over. The installation was fast, and professional! Highly recommend!
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Alisha Dobbins
Oct 17, 2018
We had our upstairs re carpeted a couple weeks ago. It went very smoothly. They have showroom with a lot of different carpet to chose from. I was very impressed with installers, they arrived on time. The were very careful with our furniture. I would highly recommend Cherokee Floor Covering.
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Brenda and Gary Gerhold
Jul 04, 2018
We were very pleased with our carpet installation. It is not fun to get the house ready or to put it back together. We were happy that the Installers helped with the big things. Thanks again for the new soft and pretty carpet.
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D Eggemeyer
Mar 08, 2018
We had our complete upstairs and downstairs re-carpeted two weeks ago. Juan and Francisco did an outstanding job on the install! They were extremely professional in doing the installation and they worked non-stop each day they were here, the job finishing in a day and a half. We couldn’t be happier with the install and the final product. And if you think those big box stores are the more economic way to go, think again. Their prices are very competitive with these stores AND Cherokee Flooring are the experts in this area. And thank you Dale for making this experience a great experience!
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Nick Eggemeyer
Mar 04, 2018
We had our complete upstairs and downstairs re-carpeted two weeks ago. Juan and Francisco did an outstanding job on the install! They were extremely professional in doing the installation and they worked non-stop each day they were here, the job finishing in a day and a half. We couldn’t be happier with the install and the final product. And if you think those big box stores are the more economic way to go, think again. Their prices are very competitive with these stores AND Cherokee Flooring are the experts in this area. And thank you Dale for making this experience a great experience!
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Julie R.
Mar 24, 2017
Cherokee floor covering company in Woodstock, GA is hands down amazing. From the time we walked in their doors until the time our floors were finished, we were so impressed. Very professional. The installers were extremely knowledgeable and worked very hard to get things done. The owner(s) and the people who work for them from the top to the bottom are exceptional. Our floors are beautiful and I have no doubt if we would have gone elsewhere that we would not have had the same experience. I can't say enough about them. They actually care about their customers! Thank you for such a great experience.
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Anthony &emily Masseo
Mar 23, 2017
No doubt 47 years in business sells me sadi aprille will the whole business 5 star!!! don't bother shopping around juan and installers 5 star also if I ever had prob sure they be here!!!!!!! Anthony Emily Woodstock Ga
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Diane Mautz
Jul 30, 2016
After having scheduling problems with 2 other flooring companies, we shopped at Cherokee Flooring. What a great experience! The people were friendly and very knowledgeable. The carpet installers came on time and were polite and efficient. They did a great job and left our home neat and tidy. I would highly recommend Cherokee to others.
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Kurt Whitley
Apr 13, 2016
March 2016 - I got quotes from three companies for carpet with installation. Cherokee Floor Covering had the best price and I felt good about the people I had dealt with there (Sadie in the showroom and quoted my job, and Bubba for measuring my home), so I went with them. Installation was on schedule and the install crew was professional and did an excellent job of cleaning up after themselves! Of the three companies, Cherokee was the only one where the guy who measured my home (Bubba) had the expertise to figure out how to locate the seams and use cut-offs in closets etc. to minimize the scrap and lower the total square yardage of carpet required. I think that played an important role in allowing them to beat the other companies who just measured the rooms and added another 20% for scrap (note that you also pay installation fees on that scrap)!
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Kurt Whitley
Apr 10, 2016
March 2016 - I got quotes from three companies for carpet with installation. Cherokee Floor Covering had the best price and I felt good about the people I had dealt with there (Sadie in the showroom and quoted my job, and Bubba for measuring my home), so I went with them. Installation was on schedule and the install crew was professional and did an excellent job of cleaning up after themselves! Of the three companies, Cherokee was the only one where the guy who measured my home (Bubba) had the expertise to figure out how to locate the seams and use cut-offs in closets etc. to minimize the scrap and lower the total square yardage of carpet required. I think that played an important role in allowing them to beat the other companies who just measured the rooms and added another 20% for scrap (note that you also pay installation fees on that scrap)!
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Eric Swendsen
Apr 05, 2016
I am a very nit-picky customer (and the cheapest man alive) but my Cherokee Floor Covering experience was exceptional. We are so very happy with our new carpeting and wood flooring throughout the house. A huge call-out to the installers "Nunez brothers" who completed the installation job TO PERFECTION. Highly recommend.
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Anne Schmitthenner
Mar 22, 2016
We bought Mohawk carpet from Cherokee Floor Covering 3 years ago and my carpet still looks great! We got the mid grade carpet and I'm still amazed how wonderful it feels under my bare feet! The office staff was wonderful and the quote Sadie gave me was accurate. The installers were courteous and did a great job. In fact, the installers found a flaw in the carpet from Mohawk, contacted the office immediately and reordered the carpet. They didn't just try to hide it. They actually pointed it out to me and gave me the option to reorder it. It was done quickly and efficiently. We were very pleased and have recommended them to our friends who have been very satisfied.
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Celeste Floyd Troutman
Feb 04, 2016
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Celeste Floyd Troutman
Feb 03, 2016
Awesome company to work with. Sadie was so helpful and we were able to get our carpet in 2 days. Workers did a great job and carpet looks great. If you need flooring, you should contact Cherokee Floor Covering.
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eswendsen59
Sep 11, 2015
I am a very picky person who does not generally leave good reviews but Cherokee Flooring deserves my HIGHEST praise for the entire sales process from beginning to end. The installers (Rene/Emilio) did a fantastic job ripping up old carpet my basement and installing laminate flooring (30 year product warranty). I do a lot of my own installation of moulding, etc. around the house and am 100% meticulous and a perfectionist. These guys did as well, rather better, than I would have done myself. I am (shout out!) 100% pleased with the product, the work, the price and the customer service and will always use Cherokee Flooring for any future flooring needs.
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eswendsen59
Sep 11, 2015
100% SATISFACTION!!! I am a very picky person who does not generally leave good reviews but Cherokee Flooring deserves my HIGHEST praise for the entire sales process from beginning to end. The installers (Rene/Emilio) did a fantastic job ripping up old carpet my basement and installing laminate flooring (30 year product warranty). I do a lot of my own installation of moulding, etc. around the house and am 100% meticulous and a perfectionist. These guys did as well, rather better, than I would have done myself. I am (shout out!) 100% pleased with the product, the work, the price and the customer service and will always use Cherokee Flooring for any future flooring needs.
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NB30062
Mar 11, 2010
Sergio quickly and cleanly glued securely boards improperly laid, by an independent tradesman.......
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R&MCook
Mar 08, 2010
We originally worked with Cherokee Carpets when we moved into our house 3 years ago. When we decided to recarpet the downstairs room it was our first thought. Everyone there was so friendly and helpful. I cannot say enough for their personal service. I would reccomend them to anyone who needs a whole house or only a room.
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KellyJ224
Feb 26, 2010
Cherokee Floor Covering has been around for many years! I have never had a bad experience. The employees are wonderful to deal with. I always talk to Dale and she "knows her stuff!" I would recommend Cherokee Floor Covering to everyone.
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AGriffiths
Feb 14, 2010
Cherokee Floor Covering has a great selection, great displays and friendly employees with years of experience in the flooring business. I plan to do business with them again in the future.
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Conman6
Feb 05, 2010
Cherokee Floor Covering recently covered my entire office space with carpet. I can't thank them enough for the major improvement it has made in the looks of my office and comfort in our business. Great job guys !!!
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McWhorter
Feb 01, 2010
Cherokee Floor Covering is an excellent company for your carpet needs. They do quality work, show up on time, and have low prices. That combination is hard to find these days. I had them put in carpet for my bedroom suite about 8 months ago. Recently I was having some remodeling done in the master bath and the worker snaged my new carpet in 4 places. I was very upset. I called Cherokee Floor Covering and explained the 4 snags on my berber carpet and they sent Sergio Ruiz out that afternoon to look at the situation. He was very curtious and professional. He said he could fix the carpet right then and it would cost $50.00. He repaired it in 10 minutes and it looked like nothing had happened. If you want a company to do a professional job for a low cost contact Cherokee Floor Company. I have used them in my house and my mothers house and everything turned out great the first time.
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KareninCherokeeCounty
Jan 29, 2010
I took a 3'x7' deep pile carpet remnant to Cherokee Floor Covering to have them cut it into smaller pieces and bind the edges. Sergio did the work and completed everything by the next day. He did a FABULOUS job. I now have 3 good-sized floor mats to use in my kitchen that match to the carpeting in the rest of my house. I'm very happy and I highly recommend Cherokee Floor Covering.
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trdancer
Jan 27, 2010
Cherokee Floor Covering has been my floor covering company for over 20 years. The team (Dale, Chip, Rebecca, etc) are dependable and courteous and the price is always on target. Would not use anyone else.
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mjmia09
Oct 18, 2009
We had received 2 quotes previously for our installation of VCT in one of our basement rooms. We were becoming dismayed at the apparent lack of understanding of VCT in a residential environment or the outlandish pricing by some competitors. Upon calling Cherokee Floor Covering, everything changed. The individual who came out to quote the project was very knowledgeable and answered our questions in a courteous manner. The quote was fair and in the ballpark of what we estimated it should cost to perform the project. The installation team was top notch and clearly had years of experience with VCT. A great experience and a great finished product. I would readily recommend Cherokee Floor Covering to others.
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gapeach08
Apr 13, 2008
We recently purchased carpet for our basement and were in and out of the building within minutes. As soon as we walked in they helped us find exactly what we had described and made the process painless and easy for us. The installation was quick and the prices are great. We were very happy with our purchase and will use again.
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miked6
Aug 29, 2007
Dale at Cherokee Floors gave us a great price on our new carpet and was more than helpful on selection, preparation, and installation. I would definitely do business with Cherokee Floors again. Thanks Dale!
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