Josh, in Sales, was very knowledgeable regarding products, styles, and options. As well, his professional demeanor and prompt, timely manner of responding to all aspects and questions of my carpet purchase was something that made the entire transaction yet more pleasant and enjoyable.
Carlos and Carlos, Carpet Installers, were prompt, personable, professional, and also a pleasure with whom to work. They spent extra time and effort in handling a particularly difficult part of the installation of my rugs on the winding staircase on which also was the obstacle of an electrical chair for riding up and down with it associated rails, posts, and bases. They evaluated the issue and found that, instead of cutting around the bases, they decided to dismantle the rails, posts, and bases which was extra time and work not originally planned. The carpet turned out perfect, smooth, and pleasing to the eye. If there had been an audience, their resolution of the issue and their work would have deserved a standing ovation!!!!