I originally visited Floor Max the summer of 2013 at the recommendation of several clients who live/work in the Dalton Area. I wanted to start looking for wood floors for our home even though I was not ready to buy at that time. It was a field trip to see what was out there. Upon arriving, I was immediately greeted by my consultant who gave me a tour of their product offering based on my requirements -- NOT OAK; solid hardwood; pre-stained; handscraped and wide planks. During that visit, he was very knowledgeable and answered all my questions openly and directly. I left and received monthly follow-up calls from my consultant for another 6 months or so. Upon my return in December 2013, now ready to buy, we purchased 3000+ SF of product after receiving additional help and choosing something different from what I saw that previous summer. At the time of purchased we were not ready to receive the product so Floor Max kindly stored (at no charge) till we were ready to receive it in February 2014. Now installed the product is beautiful and has made such a difference to our home. My only regret is we did not install wood floors in our daughter's room; guest bedroom and the playroom. But, we'll be back to get more wood to complete those other areas. If you are looking for wood floors or flooring product, I'm confident you'll find what you need at FloorMax. You will find their staff and owner to be friendly, knowledgeable, professional and all about customer service. GREAT JOB FloorMax!