From the initial sales experience to the installation of the product, I give it a five star rating. I would highly recommend Hessler to anyone looking for their services.

Sales staff are knowledgeable and very helpful. Installation team showed up on time, worked nonstop and were done without a hitch.

Very thorough, extremely helpful in the showroom, carpet was received and installed quickly and beautifully! We would use Hessler for future needs in our home

My entire experience with the staff at Hessler's was excellent. Pricing is highly competitive, they carry outstanding brands, workmanship is absolutely the best and their personal, friendly, considerate and professional attention to your job is exceptional. Hessler's goal must be to please the customer - I am thrilled! The best carpet and flooring store in the entire Fort Myers area!

I had decided that I wanted to put luxury vinyl plank flooring over our existing tile, but had heard and seen examples of poor workmanship. My sister knew of several neighbors who had used Hessler's with great results so I visited the store and met Steven, who is a superb salesperson. He was so knowledgeable about the products and understood my concerns. He made me feel comfortable with the whole process. We went ahead and had the floor put in and I can't say enough about the excellent workmanship and professional installers. Our floor is absolutely gorgeous and I literally have not found one single flaw in the installation. My husband was very hesitant to have this work done but he could not be more pleased and I'm beyond thrilled!

From John the sales associate through the installation process yesterday was excellent. you made it so easy for us. I will definitely recommend your company to anyone who asks. Thank you

Back in the early 90s we owned a vacation condo. Our decorator used Hessler to install new carpet and tile flooring throughout. We were happy then. Flash forward to 2019. I looked online for highest rated carpet/flooring here in Naples when we decided we needed new carpet. Low and behold, Hessler Floors was the best. Still. We had a smooth experience from beginning to end. Steve, our salesperson was helpful and educated us to the newest advances in carpet. Our installers were amazing (Vincent & Rodrigo) at moving some large pieces of furniture w/o damaging anything. It was a true blessing to have a company who realizes moving furniture to replace carpet should be a part of the job! We are exceptionally satisfied with Hessler Flooring. AGAIN!

Everything was excellent from sales through installation...

Our salesman, Kevin, was very helpful with bringing us tile samples to choose from and his knowledge of what would work best for us. The installer, Jim, was incredible! He was prompt, did excellent work, and very clean, leaving us with nothing but a beautiful lanai floor. I highly recommend your company to anyone! This is the second time we have used your company. You did our flooring in our condo 7 years ago. We couldn't be happier! Thanks so much!

Hesslers is wonderful. They tiled my whole new house and did a great job. If I did have any issues they took care of it right away. I will and do recommend to anyone looking for tile.

Michelle and everyone else we’re great. Highly recommend

We had a great experience working with Tom. He was attentive and listened to what i wanted for floors and how we wanted them done. Love how my floors look. Plan to do every room eventually.

Everything about our experience was excellent. Christy Jo provided great customer service from the minute we stepped in the door. We chose Cortec flooring and had it installed in our master bedroom. The installation crew arrived early both days, were exceptionally professional and hard working. Everything was completed as promised and Hessler's pricing was better than their competitor by 20%. Highly recommend Hessler. When we are ready to do the other rooms we will definitely return.

We just had our entire condominium renovated with luxwood vinyl plank and fabulous carpet. Christy and Michelle were very professional and personable. They met our every need and expectation. Juan was our installer. He and his crew were fabulous! Did a great job and everything looks spectacular! I highly recommend this team from Hessler carpet.

Hesslers did a Great Job !Love my floors!Jeremy was great !Wish I new about them before cheaper than homedepot and faster.Great installers.I was reffered by a happy customer.Thanks again !

Jeremy was the best! He was a great in helping us decide what type of flooring we wanted and recommended the colors we chose for the tile, boarder and carpet. The installers he had complete the job were great as well. We had a very positive experience with Hessler.

We have purchased carpet from this store twice within a few months and both times have been a very positive experience. We worked with Kristy Jo and Michelle and they were great. The installers were prompt and did a great job. I would highly recommend Hessler for all your flooring needs.

I was very pleased with Steven and my experience with the work crew that came in to put in sound proofing wood in my second floor condominium. The product quality is good and the workmanship was excellent. The old carpet and new flooring were installed in one day. The entire experience was easy for me and did not cause any stress. The pricing seemed fair to me. I would highly recommend Hessler to my neighbors.

Would highly recommend Hesslers floor coverings in Naples, FL. Steve came out & measured so accurately we only had 1 box extra for future use if necessary. The workmen were friendly, courteous, speedy ( finished whole 1800sq in 1 day). They cleaned up leaving everything looking great!! Couldn’t have asked for a better experience.

Our retirement community was looking for new flooring for our clubhouse. We went to several flooring store in the Ft. Myers/ Naples area. I was very impressed with Hessler Floor Covering out of Fort Myers. I was working with a committee to decide on which was the best flooring to use for the activities in our clubhouse. We worked with Jeremy at Hessler's. He was very patient with us since we were a committee and everyone had their opinions. Jeremy helped us chose the product that would best serve our needs. Once we made our choice, the product was ordered right away. Jeremy chose the best person to do our installation. Our installer, Joe did a fabulous job. He was very easy to work with and he was very considerate of the needs of the people who use our clubhouse on a daily basis. I highly recommend Hessler's. If you go in to see Jeremy, tell them LInda sent you.

I was in a bind. I had to have carpet put into a rental property within 10 days and hadn't even found a company to do it. I tried Hessler. Rich was amazing! He helped me choose a nice, lower cost carpet that fit in my budget and had it installed in record time! I'll never go anywhere else! It looks beautiful! The carpet installers even vacuumed the carpet afterwards! I love them!

Am so happy with my new flooring--so much so that I'm doing the remainder of my home in February. Jeremy was a pleasure to work with.

Tom Kumke from Hessler assisted me in placing a beautiful luxury vinyl throughout my home and a new carpet in my front room. I had a wonderful experience working with Tom and the flooring crew. I often recommend going to Hessler when I hear someone with flooring needs.

Excellent communication, competitive pricing, and very beautiful installation.

We replaced our ceramic tile floor with Coretech flooring and we are very pleased with the results. Our sales representative was John Firestone who guided us through the process. Once we selected the style of Coretech, John set up the two teams to remove the ceramic tile “dust free”. We were very pleased with this process. The team that put down the Coretech was lead by Manny who did a terrific job. We are very pleased with our new flooring.

No pressure to purchase sales personnel. Michelle was awesome and the installers were very professional I ordered the hypoallergenic carpet. Only wised I would have gotten it a tinge darker. The prices were very competitive and the products are beautiful I will definitely recommend Hessler to averyone I know and in the near future 2morecarpets and travertine for our home. Sincerely Mr & Mrs Rosario Another very satisfied customer

I recently purchased a carpet after looking at many different options for flooring. I went to Hessler based on the reviews I read and they didnt dissapoint. Jeremy immediately approached me and helped me through a long process of indecision. He was extremely patient and offered alot of experienced advise. We only did one room but are planning to do our entire home in the near future. The installation was quick and perfect! Jeremy gave me his cell # and was available with a fast response. Between the quality of their product and amazing customer service this store is a win win!!!!!

Could not have asked for a better job on our rug for our RV. It fit perfectly. Jeremy was very helpful on ordering the vinyl flooring and carpet. Customer service was great! They treat you like family!

When I came to the store, I was impressed with Jeremy's knowledge concerning the various styles of carpet and what was on sale. I took 2 samples home (one for each room). I liked the samples. Jeremy came to the house, measured the rooms and gave me the pricing. The carpet was ordered and installed a few weeks later. I was very happy with the whole process. The installers were terrific and made what I thought was going to be an "ordeal" a pleasant experience.

No pressure to purchase sales personnel. Michelle was awesome and the installers were very professional I ordered the hypoallergenic carpet. Only wised I would have gotten it a tinge darker. The prices were very competitive and the products are beautiful I will definitely recommend Hessler to averyone I know and in the near future 2morecarpets and travertine for our home. Sincerely Mr & Mrs Rosario Another very satisfied customer

I was remodeling my bathroom and searched everywhere for interesting accent tile. Nobody compares to Hesslers! The styles & range of options is wonderful. I wor...

Excellent customer service. My carpet was installed on time and looks amazing. I will use Hessler Floor Covering for my next flooring needs!

We had went to Lowes's to check out buying new carpet for our home. We left after the man helping us could no answer any questions we had or help us decide on type of carpet. I remembered that i drive by Hessler Flooring each day to and from work. As we entered we were met by Jeremy and with in an hour we had every question and type of carpet answered for us. Very Professional and also friendly as we got to know all about the history of Hessler and Jeremy and his family. He takes the time to explain the carpet design and different types. Ordering and paying was very easy and done by email as we had went to Ohio on vacation and would have been delayed if we had to wait for our return. Instillation was done by Ron and Mike and they were just outstanding also. They really took great control; on moving furniture and getting the carpet laid perfectly. The only mistake that was made was us going to Lowe's First!! Thank You Jeremy,Ron and Mike for a Job well done from start to finish. Make Hessler your first and last stop

We had went to Lowes's to check out buying new carpet for our home. We left after the man helping us could no answer any questions we had or help us decide on type of carpet. I remembered that i drive by Hessler Flooring each day to and from work. As we entered we were met by Jeremy and with in an hour we had every question and type of carpet answered for us. Very Professional and also friendly as we got to know all about the history of Hessler and Jeremy and his family. He takes the time to explain the carpet design and different types. Ordering and paying was very easy and done by email as we had went to Ohio on vacation and would have been delayed if we had to wait for our return. Instillation was done by Ron and Mike and they were just outstanding also. They really took great control; on moving furniture and getting the carpet laid perfectly. The only mistake that was made was us going to Lowe's First!! Thank You Jeremy,Ron and Mike for a Job well done from start to finish. Make Hessler your first and last stop

Fantastic Job from start to finish. Very impressed from ordering to measurements to installation just like Jeremy promised. I was not surprised as I have used Hessler in the past and he saw that all jobs were treated as if it was his own home. Manny and the install crew were some of the best if not the best ever as to time and complete satisfaction. Thanks you so very much. Dr. Glenn and Judy Willareth

I'm writing this to show my appreciation regarding your Salesperson named Thomas from the Punta Gorda store, Tom went out of his way to satisfy my husband and I when we were in a situation of having a tile contactor at our home with tile that was the wrong color per what we ordered. My husband picked up the tile in Ft Myers and when he got it home it was wrong. Tom made it his business to drive to my home at 7pm and load the incorrect tile in his personal vehicle. He then the next morning drove to Ft Myers and picked up the correct order. He was at our home around 10:30am the next day and dropped the material off. He saved our day by being a true professional going above and beyond our expectations. I hope the President of Hessler gets to read this.

We searched several flooring places before deciding to go with Jeremy, and we are very pleased with the finished product. Jeremy definitely cared about us as people rather than just another potential buyer. He was very helpful and accommodating. He went out of his way to make us happy and was very patient with our indecisiveness. We learned a lot about the kind of man he is and we feel like we have a new friend. He is a keeper!

You guys were great! Thanks for the beautiful carpet!

I would like to thank Hesslers Floors in Naples Fl for a outstanding job on our floors "Amazing job" Tobin Brown was outstanding from start to finish. The installers were unbelievable husband & Wife team kudos to all of you and staff at Hessler Floors!!! Fawn Chestnut floors and agreeable grey paint with extra white (Sherwin Williams) trim is beautiful together. Tami and I could not be any happier. Keep up the great work and service I highly recommend Hesslers Floors in Naples Florida

I would like to thank Hesslers Floors in Naples Fl for a outstanding job on our floors "Amazing job" Tobin Brown was outstanding from start to finish. The inst...

Awesome service!!! Jeremy was great!!! Will definitely be a repeat customer.

Jeremy made it happen. He worked with me on pricing and I wound up with beautiful tile throughout my entire home except for the bathrooms. That'll be next. Couldn't be happier! And Reyes and Jose did a terrific job on the installation. Great team! Even managed to not have to turn off my TV or disconnect my computer, a big concern of mine. All I can add is I highly recommend Hessler Floor Covering.

Just wanted to thank Hessler's for another job well done! We have bought carpet and other flooring from Jeremy several times now because we are always treated well and the finished product looks great! Remodeling can be stressful, but Jeremy always goes above and beyond to meet our budget and our timeline. He is very knowledgeable and actually fun to deal with. At our recommendation, our son and daughter-in-law dealt with Jeremy a few years ago when they re-carpeted their home in Ft Myers and they had the same great experience. Thanks much. Keep up the good work! Ron & Kathy Kraus

Jeremy, was excellent. He went above and beyond to make my tile order smoothly. He made sure i got my tiles the same day.im glad that jeremy was the one to help me with this. Thank you.

The best place to get your flooring by far! Great company that stands behind their work. Ask for Jeremy, he was very helpful. Really made the whole process easy and enjoyable. I Will definitely be using them in the future.

Our experience was first rate. Jeremy treated us like family. He couldn't help use enough. Brian was really caring. He stopped by to see how the job was going. Lance and Doug, who installed the tile, were truly amazing. Thanks to all who made this a memorable project.

This has been our third fantastic experience with Hessler Floor Covering. Jeremy is amazing. He was in our neighborhood working with a customer and stopped in to be sure we were still pleased with our new tile and carpeting. We showed him another project we wanted done and he immediately gave us his suggestion and of course the job turned out perfect. We have and will continue to recommend them to all our family and friends.

Jeramey, store mansger, is knowledgeable, excellent eye for what would look good in your home....Jamie, installation, and his crew did an amazing job. .......it was a stairway that had to be taken apart and it was a very hard job.......with their excellent job installing the carpet and the fact that Jeramy came to check out the job, when it was finished .....we are very satisfied

Jeremy, was terrific, greeted us at the door with a great smile and a very helpful attitude. He listened to our needs and desires and immediately understood, of offering us several alternatives and price ranges. We agreed on what would be best for our needs and desired appearance. Jeremy stated he would come out the next day to measure and give us a quote, which he did in a very timely manner. Being unable to unpack our belongings until the the floors were tiled Jeremy was able to schedule installation within 3 days! Jeremy and his installation crew led by JR, we're incredibly timely, friendly, polite and acurate. JR the installer immediately understood the rustic look we were desiring, and ran with it, accomplishing exactly what we wanted. JR and Jeremy are terrific individuals with the utmost skills, integrity , and HONESTY. We are already scheduling them to tile our entire bathroom and shower and intend for them to do additional jobs in the future. We can only urge and recommend to other people to use Hessler as their flooring specialist we are very glad we did. Sincerely Ken Castle and Olin Roberts

Worked with Jeremy in the Ft Myers store. His advice was greatly appreciated and he was prompt in coming to the house, measuring and getting a quote prepared. He sent a good crew (Manny) who were on time (even early) and got 3 rooms of vinyl plank floors down in 1 day. The crew was clean, courteous and the job looks great! I'd recommend Jeremy and Hessler to anyone.

Jeremy and his "A Team" just successfully completed the flooring installation of our second property. Hessler has become our "go to" source for all our flooring needs in and around southwest Florida. Jeremy is easy to work with, works around our tight schedule and listens to what our needs are. He doesn't oversell or overprice! Jeremy recently did me a favor by giving some valuable advice about flooring needs out of state. Definitely check out Hessler for a full selection for all needs, uses and budgets; friendly, professional service and reasonable pricing.

I priced many of the local carpet stores and love that I chose Hessler for my new carpet. Hessler had great customer service. They worked around my schedule. They were by far the best priced! They were also able to measure and install my carpet within one week! I will definitely go back for any of my future flooring needs! Thank you so much!

We are so happy our friends recommended Hessler's Floor to us. We worked with Jeremy and he was so polite, professional and extremely knowledgable. He helped us pick out beautiful carpeting, padding and tile for our home. The installers did an excellent job. As the job was being done, Jeremy followed up to be sure that we were happy. We would highly recommend them for your next flooring job.

I recently bought an older condo in Fort Myers which needed new flooring throughout. I wanted all of the existing living area tile and carpeting removed and replaced with tile and bedroom carpets removed and replaced with new carpeting. There was plenty of tile and carpets to choose from in the showroom and I chose a natural stone tile as displayed at the entryway to the showroom. Although a complicated 4 different size tile layout, the installers were well experienced, nea...t, and friendly and did a superb job laying out the tiles, even going around a kitchen island and matching the pattern all the way around, down the hall and into the bathrooms. Jeremy, the sales person is extremely knowledgeble and and followed the installation process from the tile and carpet choices down to the last inch of installation. Great job! My new home looks like a Better Homes and Gardens photo shoot.

We just had a new floor installed and we could not be happier. It is all we envisioned and more! Everyone was very helpful, particularly John! From the very first visit to the final installation they were checking on the progress, which I must add, was amazing! We feel extremely thankful that we made the right choice with Hessler Floor Covering!

First we had a nice salesman that would not return our calls then we discovered he was no longer with Hessler. Next we talked to two different people that set up the time for installation then we got a call from the store manager telling us we would not get our carpet until after the thirtieth of Nov. He would not even give his last name telling us we did not need it. We are still waiting for a call from upper management (when pigs fly).

5 star service with a smile!