In selecting a store to replace the carpets in my home, I felt that better service would be received from a local company rather than one of the “big box” stores. Thankfully I correctly chose Mallary because, after installation, I noticed that the Mohawk carpet in one of the rooms had a slight color defect. Mallary promptly responded to my complaint and informed me that, under the Mohawk warranty, the carpet would be replaced not only for the room with the defect but for all rooms with the same carpet should I select a different style. The Mallary staff, including the installers, that I met are very courteous, cheerful, helpful and, from the information on the “Who We Are” section of their website, extremely experienced. I could not be more pleased with my new carpet, its installation, and the service I received.