The sales rep is fabulous-love Madeline. Guys who installed Rich and Carmen super hard workers and efficient and do everything they can to assist customers.

Very satisfied with the staff; professional, courteous and will recommend to others.

Updating two rooms was a huge project but salesperson Marianne gave me great tips and ideas! Installers Rich and Carmen were very professional and meticulous installing both carpet and luxury vinyl in my kitchen area. Marianne called to check in after the installation was complete. Wonderful people to work with, great store!

Totally loved the entire process getting our new carpet. Erin was so nice and helpful in our house and in the store. The installers did an outstanding job-brining everything into our house, moving our furniture and placing all the carpets. The house looked so clean and brand new when they were done.

Marianne was wonderful to work with and our floor turned out beautifully!

Rich and Carmen were our installers. They were very courteous and knowledgeable. It was a pleasure to have them in our home. Everything was picked up and clean after job was completed as well. I would highly recommend Onondaga Flooring to everyone!

We appreciated Madeline's experience as well as her care and concern for our project. The first day of installation was completed with the utmost professionalism by Tim and his assistant. The second day an equally approachable and personable crew arrived. From start to finish excellent workmanship. Highly Recommend!!

Very positive experience not only Marianne, but also the installers. They did a great job!

Rich was great on the install job and Scott was always available for questions throughout the whole process. Overall experience 10 of 10!

The floor is beautiful. All three installers were knowledgeable and willing to answer all questions and concerns, finished quickly and cleaned up..took trash. Very happy with new floor in kitchen. Thank you. Will refer. Salesperson Madeline was also great.

Madeline was very helpful and knowledgeable in helping us pick out carpet for our living room. We are very happy with our purchase. The installers were very professional and didn't leave anything behind for us to take care of. Thank you!

Very happy with Onondaga Carpet. Scott did a great job picking out our carpet and the installers could not have been more efficient and professional-5 stars!

Five star transaction and a pleasure to do business with. Thanks again.

I am very excited and happy to have our new carpeting. I love the look and feel of both the Mohawk SmartStrand Silk and our lucky remnant find "Neutral Ground/16139". Your installers, Carmen and Tim, were both so personable, professional, and efficient. I was very impressed with their hard work and how well they cleaned up after themselves.

Our entire experience has been good, right from working with Brittany in sales to Tim and Mark as the installers. We have purchased carpeting for years and will continue to do so. We always give referrals to family and friends. Great job all around.

Everyone we dealt with was very helpful and friendly! The entire process was fast, easy, and professional. We will be doing business in the future!

Madeline was a terrific sales person and so helpful. Rich and crew did a wonderful job-careful, considerate and cleaned up after each day. Terrific job all around.

Installation went very easy. Very nice and pleasant installers. We are extremely pleased with the end result. Thank you.

As always, a pleasure to buy from Onondaga Flooring. I would highly recommend them to my friends. And Brittany, you are the best!! To put up with me, answer all of my questions, you never gave me an attitude!!

I am happy with my purchase from Onondaga Flooring, they had in stock the exact carpet I wanted, the salesperson was extremely helpful and scheduled services quickly. They did the job for significantly less money than another local carpet store. The job was done perfectly and quickly.

Erin my salesperson was so helpful. The installers were courteous, competent, and cleaned the area when finished. I would recommend you and will definitely shop with you again.

Onondaga Flooring was and remains an outstanding and honorable business. Friendly, knowledgeable and skilled, it was a pleasure to return again as a customer. Our previous purchase was 15 years ago and that carpet is still amazing. Having a local business of such quality makes Syracuse our home! Installers were speedy and very experienced. Thank you.

Customer service was excellent from our salesperson to our installers. Our installers were exemplary and worked extremely hard to complete a large job in one day! They were extremely courteous and had good attitudes faced with a lot of work.

Floors look great! Installers were polite, friendly and professional.

Our salesperson Marianne Samora was very helpful and knowledgeable. She was friendly and didn't make us feel rushed. Marianne was a pleasure to spend time with in the store and when she came to measure. Jason and Carmen were great installers! They were courteous, and very friendly. We were happy with their job. They were skillful and very neat. Thank You!

This was a very good experience all around. We were especially pleased with the installation. The crew was timely, courteous and hard-working. Communication and service was excellent. They moved our appliances as well, in a professional and courteous manner. We couldn't be more pleased.

We are very pleased and will surely use you again. Thank you!

Love working with Marianne. Both of the installers were very thorough in their work and clean up. Even to the point of vacuuming the carpet from hallway to stairs. Very respectful of my home and removed their shoes. I appreciate thoughtful-ness.

The 2 installers did a wonderful job. They prepared the surface, removed the old lauan, and replaced it with new lauan. Each piece was cut perfectly and put into place. They cleaned up everything when they were finished.

Both the salesperson and the installers were extremely helpful and courteous. I would purchase again from Onondaga Carpet.

Great service. Answered all of our questions. Wonderful to work with-could not have asked for better service-Would highly recommend to friends and family.

Installers arrived when expected. Did a great job in half the time allocated. Polite and courteous guys. Could not ask for more.

Entire purchase and installation was a very pleasant experience. Everyone we worked with from our sales person Marty to the installers Rich and Carmen made us feel very comfortable.

Salesman "Marty" was great! Answered all of our questions, was very knowledgeable and friendly. Installation crew were fast, friendly, efficient and cleaned up well upon completion of work.

Very pleased experience. The (2) young men that installed knew their job well and moved right along. Very nice and professional. *And liked my country music.

What an awesome experience we had! As soon as we walked into the store, we were greeted by welcoming, professional staff. Their showroom is bright and beautiful! Not really knowing what we were looking for, Scott helped us narrow our search and gave us some really great options to consider and an affordable price. The experience didn't end there. Our installers, Tim and Carmen were equally as impressive. They called ahead to confirm our installation time and date, which we thought was very professional. On the day of our installation, there were no alibis. They arrived on time, ready to work, and they were respectful of our property and family. We had recently painted the rooms where the carpeting was being installed. They crew was conscientious of that, and there were no marks or blemishes on the walls from removing the old or installing the new flooring. We were very impressed from start to finish! This is a class act business with top notch employees who really care about their customers. Well done!

Rich and Dustin were very professional; I felt comfortable leaving them alone in my home. Erin did a great job; very knowledgeable.

Very satisfied with service both in the store and with the installation. It was been 20 years since we have replaced a carpet. Everyone was kind courteous and patient. They took the time to explain the different carpet types, allowing us to take many different samples home. The installers were great. Thank you.

The service at Onondaga Flooring is always professional and courteous. That's why we have used them for over 20 years. Thanks Again Scott

We knew about you because you installed carpet for us 29 years ago.

We were amazed at the records you had on our previous purchases. Current purchase and installation was very professional and went without a hitch. Thank you.

The carpet is beautiful. Very happy with it. The installers did a great job. Marianne was wonderful. Got the carpet ordered right away for us.

Great service, my second time using Onondaga Flooring.

We have purchased flooring from Onondaga Flooring for over 20 years and we are still happy with the products and great services! Thank You.

Installation department was very understanding and accommodating-I needed to change the installation 4 times due to delay in closing of my new home.

Competitive pricing, fast installation. Was able to take home several samples prior to making a decision. Everyone was friendly from time of purchase to actual installation!

Madeline was terrific to deal with and helped me pick out the perfect flooring. Installers Dennis and Steve worked diligently to get the job completed with quality. Perfect service from beginning to end.

Every phase of purchase to installation was more than satisfactory. Timely and exactly what I was looking for! Good job!!

Marianne was very helpful as we selected our carpet. The whole process went smooth and we love our new carpet. Thank you!!

We could not be happier with the quality of our new floors. What made this such a pleasurable installation was the two installers we had. Dennis and Twiggy were courteous, professional, very hard workers. The finished job was very satisfactory.

I appreciate the professionalism and good customer service provided by your company. We'll come back again!

I just wanted to let you know how pleased we are with our new floor. Your installers Justin and Steve were fantastic! They were polite, efficient and clearly masters of their trade. They did the entire installation in one day and it looks great. Marty was incredibly patient with us as he explained our material, color and pattern options. Thank you to your entire staff for a job well done.

Everyone from sales to installation was very nice and knowledgable. Installation guys were quick, did a nice job and cleaned up after themselves-Impressive!

The entire process went well and without any problem. The installers were very efficient and knowledgable.

Installers were very good and worked great together. Installation looks great, can't see seams and will use Onondaga Flooring again and use same installers for the other 3 rooms needing carpet.

We contracted with Onondaga Flooring to put a new floor in our 46' boat which involved many curves, cuts and extreme attention to detail. The material selected and the skill of the installers was absolutely top of the line.