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Michael Luke
Jan 09, 2019
Love the new floors. We should have done this years sgo.
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Karen
Dec 10, 2018
Joe and his son installed new kitchen flooring in my home. They had to cut out tile before installing the flooring. Quite a mess, but they did a great job overall! Many thanks!
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Linda Ferris
Nov 25, 2018
Great owners, very helpful and customer oriented. Highly recommend.
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Suzanne Shea
Jul 09, 2018
Had vinyl flooring put down in dining room and hall ways. They look and feel great. Joe and his son did a great job with the installation and clean-up. They were very professional.
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Responded on: Jul 08, 2018 05:00 PM

Thank you Suzanne!
Gregory Locker
Jul 09, 2018
Joe and his son just finished installing beautiful hardwood in my living room, dining room, and family room. The were prompt, efficient, and did a masterful job at a reasonable price. My house has never looked better. I will definitely be using them again, and recommending them to all of my friends who are looking into wood floors.
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Responded on: Jul 08, 2018 05:00 PM

Thank you!
Dave and Kari
Jul 05, 2018
What a lovely family- they were with us from start to finish. We had hardwood installed in our family room and bedroom along with carpet replaced on our basement stairs- all in one day! Joe and Joe Jr. are professional and have an incredible work ethic- don't know how they do it! We are very happy with the results- it's beautiful! My husband is thrilled because the squeaks are gone- magic. Thank you for the amazing job!!!
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Suzanne Shea
Jul 04, 2018
Had vinyl flooring put down in dining room and hall ways. They look and feel great. Joe and his son did a great job with the installation and clean-up. They were very professional.
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Diane Henshaw
Jun 11, 2018
Had vinyl flooring put down in my kitchen and was very pleased with the product and with the service. Joe and his son did a great job. My hot heater went while they were here doing the job and Joe even tried to help me find someone to repair it. They are experienced and do the job themselves. 😊
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Kelly McGrinder
May 09, 2018
We redid the basement floors in our house and they came out AMAZING! The father son duo out did themselves; down to the hand cut detail around our fireplace. I am beyond impressed with their services and I will be telling all my friends and family to use them if they ever need any flooring done. They take the time to explain what will work best in your space and what will not. You can tell they take pride in what they do and they should! They will be my first call anytime we need floors replaced.
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Responded on: May 08, 2018 05:00 PM

Thank you Kelly!
Debbie Zelker
Apr 13, 2018
We had water damage to our kitchen wood floors and knew the only people we'd call to estimate/fix the damage was Personal Touch -- they put the original floors in almost 15 yrs ago and they were great! Insurance only wanted to replace 1/2 the kitchen floor, but Joe knew how to deal with the Insurance company and got us coverage on the entire kitchen floor and hallway maintaining the continuous flooring look we had and wanted to keep!!! Joe and his son showed up on time and didn't stop to even eat lunch... although I tried to get them to take a break to eat! What was scheduled to be a 2 day job was finished in 1 day!!! The floors are beautiful and their workmanship is top notch!! Would never ever consider going to anyone else. Nowadays you're surprised if someone actually gives you good service..... not to worry about with Personal Touch !!!!
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Kelly
Apr 10, 2018
I could not be happier with how the floors came out in our basement! They do meticulous work and take time to explain everything to you.
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Joan
Mar 01, 2018
We have had both carpeting and a kitchen floor installed by Personal Touch. Their products are high quality, their helpfulness in the showroom is outstanding, and the installation is excellent. All in all, everyone does a great job. I will go here for all my flooring needs. It's great to high a local business that delievers such high quality products and services.
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Beverly
Feb 08, 2018
I am very pleased with Personal Touch Flooring. From picking out the floor, getting the measurements and estimate, and having the floor installed, everything was excellent. Joe and Joe arrived on the day and did an awesome job. They took out my carpet and put down red oak hardwood in my living room and dining room. It is so beautiful! I highly recommend them and plan to have them do the whole upstairs at some point.
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Frank & Nancy M
Feb 04, 2018
From Debbie showing us samples at the store and letting us take them home to view them there and right through the installation by Joe & Joe Jr, the job was great. They showed up on time and did a professional job. Would recommend them highly to our friends and family.
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Laura Burgess
Jan 07, 2018
We have used Personal Touch flooring for several projects in both our previous home and our new home. From purchasing the products to the final installation, they are such a joy to work with. Always polite and professional and they always go above and beyond. We are always more than satisfied once the installation is done because they do such an amazing job. Highly recommend them!
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Mary Daggett
Nov 08, 2017
From the knowledgeable ladies in the showroom, to the variety of flooring selections available, to the quality of the flooring product we purchased, and especially to the unbelieveably meticulous work performed by Joe and Joe Jr. , our expectations were more than exceeded by Personal Touch. We will highly recommend this family owned and operated business to anyone looking to have a quality flooring job done in an efficient and timely manner. Thank you everyone at Personal Touch!
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Responded on: Nov 07, 2017 04:00 PM

Thank you Mary - It was our pleasure!
Stephanie Thatcher
Nov 08, 2017
We are so pleased with the new floor. It definately added warmth into our home and truly compliments each of the connected rooms. The entire process from sales interactions, borrowing sample tiles, and through installation -- exceeded our expectations. We loved working with Joe and Joe Jr. and their work is top-notch. We were devout DIY'ers, and are SO glad that we did not tackle this ourselves. You are the best!
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Responded on: Dec 07, 2017 04:00 PM

Thank you!
Art & Stephanie Thatcher
Nov 02, 2017
We are so pleased with the new floor. It definately added warmth into our home and truly compliments each of the connected rooms. The entire process from sales interactions, borrowing sample tiles, and through installation -- exceeded our expectations. We loved working with Joe and Joe Jr. and their work is top-notch. We were devout DIY'ers, and are SO glad that we did not tackle this ourselves. You are the best!
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Jeff
Oct 27, 2017
Great experience from start to finish. Extremely professional on every level. Debbie was informative and patient with my many questions helping my wife and I make a final decision on our flooring. The installation by Joe and Joe Jr was impeccable. You simply will not see the attention to detail and pride in work with the sub-contractor of the big box stores. Carpet removal and heavy furniture moved. And they blew out our condo in two days. Terrific experience. Go local. Highly recommended.
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Sharon Rizzo
Oct 08, 2017
I am so happy that I "went local" and picked Personal Touch for my kitchen floor and landings. Debbie's service in the shop was so helpful, and I was extremely pleased with all my choices. Joe Sr. and Joe Jr.'s installation was perfection, they completed their work on time, and they cleaned up after the job. My floors are beautiful, and I have received so many compliments. Thank you, Personal Touch for making my house look brand new!
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Todd King
Oct 08, 2017
Local family owned business that delivered exceptional and professional service. Debbie and Heather worked with us for a week allowing us to take numerous samples home to make a final decision. After deciding on flooring for kitchen and family room as well as hard wood upstairs Joe Sr and Joe Jr installed in less then a week. Amazed at attention to detail...neatness...professional installation. They gave us a install date....stuck to it...and completed job in less time then anticipated. How refreshing verses the typical contractor who promises and does not deliver. Joe and Joe Jr completely transformed our home. Would recommend this family to tackle any flooring job. No need to look anywhere else....they do not disappoint. Thank you Personal Touch flooring!
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Daren Lolkema
Oct 08, 2017
We could not have been more pleased with the service and installation that Joe and Joe Jr. provided during the work they performed at our home. They installed nearly 700 square feet of engineered flooring over a concrete floor (that could only be glued down) in one day. Their original estimate was 2 days, but they decided to skip lunch and bang it out in 10 straight hours of work at our house. They were upbeat and professional the entire time (despite the long day). Most importantly, we were very pleased with the quality of their work.
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Mary Suleiman
Sep 28, 2017
My husband and I searched many places for wood flooring. We initially were drawn to Personal Touch Flooring because of the excellent customer care that Debbie gave us. She answered all questions, gave us recommendations, and was never too busy for us. We finally made a big purchase to put wood throughout our new home from Personal Touch Flooring. Once I saw the dedication and hard work by Joe and his son, I knew it was worth every penny. Their work is impeccable. It was probably our best investment in the new home. They are tradesmen that have so much dedication and passion for their work. A rarity this day in age. I was so happy with their work and most of all caring for us like we were family. They gave us tips and information about what new home owners should know. I am really grateful to have worked with them and would recommend them without any reservation. Plus the floors look absolutely awesome!
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Adelaide B. Shaw
May 17, 2017
Joe and his son came to stretch a carpet and clean it. They arrived on time and did the job quickly. I am pleased with their work and will use Personal Touch Flooring again
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Wendy Johnston
May 08, 2017
Debbie & Heather helped me select the perfect carpeting for my needs. Joe & Joe Jr. installed the carpeting on my stairs & a small sunroom. They did a beautiful job! (Wish I could leave a photo.) They were very professional & courteous. Thoroughly cleaned up before leaving & offered to help me put things back. They are my only go-to guys for my flooring needs. I highly trust & recommend Personal Touch!
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Andrew Toms
Mar 02, 2017
Joe and Joe, Jr. arrived on time and installed a beautiful red oak floor in our family room after taking up our old fitted carpet. The new floor has changed the whole character of our family room - we love it!. Joe went to great lengths to show how they determine the moisture content of the under floor to ensure it meets required values prior to floor installation. Also gave full care instructions for the new floor. Installation was completed in just over half a day. Thank you!
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Scott and Linda
Feb 19, 2017
Joe and Joe are very hard working true professionals. We are very pleased with the look of our new wood floors as well as the kitchen floors they installed a few years ago. We would highly recommend this company to anyone.
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Becky Simmons
Dec 07, 2016
I have been a customer of Personal Touch Flooring for nearly twenty years and have never experienced anything but professional quality treatment. Prices are competitive, installation is perfection and materials are superior. You will never find a better or easier company to work with. Best of all, you can talk with people who are extraordinarily knowledgable and can help you make the best choices for your individual needs. Love them!!!!
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Karen Pepitone
Nov 12, 2016
In a word...... OUTSTANDING!!!! I have had several jobs done by them and I was happy with their work every time. I highly recommend them. 👍
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ruthanne
Oct 23, 2016
Local company....very friendly, helpful, large selection of carpet and flooring. Very positive experience. Debby was very knowledgeable and friendly. Joe and Joe jr. Were very professional and did an excellent job.
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Vicki ONeill
Oct 09, 2016
Joe Sr. & Joe Jr. did it again! They installed a new ceramic tile floor in our bathroom and it is beautiful! Perfect! We love it! And Joe's wife Debbie assisted in selecting the tile. Thank you all!
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Heather Hastie
Oct 08, 2016
Best experience ever! Will definitely use them again and if you need any work, reach out to them!
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Patricia Arnold
Oct 08, 2016
Awesome store and service!!highly recommend! !
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Judy Constable
Oct 08, 2016
My husband and I had decided to remove our 1970's wall-to-wall carpeting and replace it with laminate flooring. After having recommendations from two friends, we stopped by Personal Touch. Heather gave us a couple of samples to take home and ordered two more for us to see. Joe came out and measured. He was very friendly and professional. Before we had even decided on which flooring we wanted, we were put on the calendar, so we could get it done before Christmas. Joe Sr. and Joe Jr. came at 9:25 a.m and never stopped until they were done, about 7:00 p.m. They wanted to finish that day so that we would have the whole next day to put the house back together. Joe even rebuilt the top of the stairs which hadn't been done correctly initially. They also did both hallway closets. When I handed them the check for the balance due, Joe Jr. said the sales tax had been calculated incorrectly, and I wondered how much more I owed. It had actually been over estimated, so I owed them $200 less. I would never have known if they hadn't told me. The two things I look for in any professional job are knowledge of their field and honesty. They deserve the highest rating for both. I couldn't wait to show it off to our family on Christmas Eve, and everyone loved it. We have a little more work to do on the stairs and won't hesitate to go back.
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Lynne DiBerto
Oct 08, 2016
Joe and Joe Jr and Debbie and Heather are all terrific. We were thrilled to be able to find such a great family business who really and truly take pride in their craft. From the choosing of the flooring, and attending their showroom all the way through to completion, you feel as if you are working with family. They take so much pride in their work and every detail matters. Joe listens so carefully and really gives consideration to concerns and last minute adjustments. Joe coordinated work with our contractor and at all times conducts himself so politely and customer service oriented. My house was left immaculate and he was always concerned about that. He told us how to prepare the home properly for tile removal and how to care for the floors as well. We can't be more pleased. We work with a terrific contractor for many years on other things in our home and he came today to build something and was extremely impressed with the flooring job which speaks volumes. I found this company by change by going online and never even realized they were up the road just a bit. But then I ran into neighbors who had used them in the past and could not rave enough. We look forward to much more work with them, they did a vast majority of our home and tore out hideous builders 5 by 5 white highgloss tile that was in the home from the 90's and took up a better part of our home , now we have a gorgeoous high quality distressed wide plank oak that is stunning! Perfect for a pet and kids because if you ding it, then it will just look distressed even more. Joe knows his prodcuts and prides himself in only carrying prodcuts from companies that back their product. Do not hesitate in using these folks ! We are so pleased we feel as if we are in a new home. Stunning!
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C.J. and Jo
Sep 14, 2016
Joe and Joe are true professionals! They are family, and we now feel like part of their family. They installed beautiful wood in our family room and in 4 upstairs bedrooms. It looks fsntastic! Its like we are in a new home! They workmanship they provide is absolutly outstanding! I would highly recommend Personal Touch flooring to everyone!
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Vicki ONeill
Sep 09, 2016
Joe & Joe Jr. arrived on time to remove carpet & carpet 5 rooms. They were hard working, courteous, friendly, meticulous, moving heavy furniture and my piano with great care. Joe even helped my husband tighten a pipe under the sink! Saved us a costly repair! They put in our kitchen floor last year too! Great work! I would highly recommend them!
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Gerry and Dan
Jul 17, 2016
We are very pleased with our new carpet. A professional installation from start to finish. Thank you so much.
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Margaret
Jul 05, 2016
There is such an advantage to working with Personal Touch over any of the chains. They did a great job, in much less time than planned. Everything about the installation is fine, but it's great to know that if there were a problem, I'd know who to talk to and they would be responsive. They are a business to be trusted.
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Diana and Peter
Jul 05, 2016
You met all our expectations! You were on time, efficient, did a beautiful job, and we love our wonderful new carpet. Thank you!
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Alan Haber
Apr 13, 2016
Personal Touch! Magic Touch! Joe and Joe Jr. are consummate professionals. They transformed a 275 year old sagging uneven floor into a beautiful durable kitchen and family room surface. Their price was completely fair, they arrived on time, moved and protected furniture and appliances, finished on time, every detail was perfect. They are real craftsmen.
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Diane Soyka
Apr 07, 2016
My husband and I are very pleased with our new hardwood floors. Looks fabulous and have gotten many compliments. Joe and Joe, Jr. did a great job!! It was a pleasure to deal with the entire family from selecting the flooring to the installation. We highly recommend Personal Touch! Diane and Mike April 7, 2016
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Sally and Ken
Apr 06, 2016
There is a lot to be said about a family owned business.Jo, Debbie, and Joe Jr. All were both friendly, polite and professional. I shopped around at other businesses and initally the prices were good until they started throwing in costs to remove existing carpet and molding, moving furniture, ect. Joe quoted the price and that was it. I am extremely happy, they put everything back in place and left everything clean . And I have to say, they were excellent with my dog Marley. I will definetly use them in the future.
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Nancy & Paul S
Apr 01, 2016
We are extremely happy with all the work that Joe and Joe Jr did in our house. They installed hardwood floors in our living room, dining room, kitchen, hallway and stairs. They also installed a beautiful tile backsplash in our kitchen as well as new tile in our hall bathroom floor and tub/shower. Joe and his son were very professional and extremely knowledgeable and we highly recommend them.
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Nancy & Paul S
Apr 01, 2016
We are extremely happy with all the work that Joe and Joe Jr did in our house. They installed hardwood floors in our living room, dining room, kitchen, hallway and stairs. They also installed a beautiful tile backsplash in our kitchen as well as new tile in our hall bathroom floor and tub/shower. Joe and his son were very professional and extremely knowledgeable and we highly recommend them.
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Carol & Jim R
Mar 29, 2016
Personal Touch Flooring was recommended by friends and we are so pleased that we followed up on that recommendation. Joe, Deb and Joe, Jr. were a delight to deal with. They were very helpful, dependable and professional in a friendly way. We were amazed by the selection of hardwood flooring, carpeting as well as tiling and back splashes. Their prices were very affordable and we didn't feel a need to go to any other stores to compare prices. We would certainly recommend Personal Touch and would return for any future needs. Thanks so much for a job well done!
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Heather H
Mar 25, 2016
They were amazing! Professional, courteous and personable. I have already told others about our amazing experience and will definitely be reaching back out for other flooring in our house. Wonderful from start to finish
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SCOTT W
Mar 06, 2016
OK. SIMPLE HONEST TRUTH?.. OUTSTANDING SERVICE, QUALITY WORK.. TAKING YOUR HOME PERSONALLY,, THEY GET IT .. ALL OF IT. . THEY DID AN OUTSTANDING JOB AT OUR HOME , FROM HELP IN SELECTION TO A FANTASTIC INSTALLATION.. WOULD USE THEM EXCLUSIVELY FOR ALL FLOORING.. GOODBYE BIG BOX STORES OR IMITATION FLOORING PLACES..THESE GUYS ARE THE ABSOLUTE BEST.. WOULD NEVER USE ANYONE ELSE.. GREAT PRICES, GREAT SERVICE. LOOK FORWARD TO WORKING TOGETHER AGAIN, SCOTT & DANA
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Karolina T
Mar 03, 2016
Outstanding job as always! So happy I chose Joe and Joe Jr. nearly ten years ago to help me begin transforming my homes flooring. Just finished our forth project,my kitchen floors, what a transformation!!! Joe assisted me in finding the perfect product to fit my needs. Installation was a snap! Prompt, professional,and Quality workmanship, always! Your the best. Thank you!
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Wendy P
Feb 28, 2016
Thank you Personal Touch for our beautiful new living room floor! Joe and his son did an amazing job. They were punctual, professional, knowledgeable, hardworking, courteous and informative. We will definitely hire them in the future and refer them to our friends and family. Thank you again Personal Touch!
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Angelo R
Aug 18, 2015
Joe and Joe,Jr. installed tile for us recently and we are very pleased with their work. They did a superb and professional job. They are good, reliable, hardworking people and I highly recommend them.
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Margaret & Dan G
Apr 23, 2015
Thank you for the excellent service, advice and installation of our flooring. Debbie, you were excellent in offering advice on selection of the whole house hardwood and tile for the laundry room. We had shopped at several local stores before going to Personal Touch and clearly Debbie was the most helpful. Joe Sr. came out to measure, inspect and offer installation planning. You were right on time and also very helpful in suggesting ideas for install. Joe Sr. and Joe Jr. you performed all the removal of the previous flooring and installation of the new floors. You were here when you said you would be and were neat, clean, careful and excellent mechanics. We couldn't be more pleased with the results. We would highly recommend you all to anyone who appreciates helpful friendly service, top quality materials and craftsmanship at reasonable prices.
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Neal M
Apr 12, 2015
We needed to have our kitchen floor replaced. The job involved ripping two sub floors and two vinyl floors up, then putting down a new sub floor and vinyl floor. It was more than I wanted to handle. We thought about going to Home Depot or Lowes, but realizing they sub contract their work, we felt it was better to go to someone else. So we looked for places nearby and found Personal Touch in Poughkeepsie. Joe's wife was there and she could not have been more friendly or helpful. We knew right away that we'd definitely hire them to do the job. We picked out the type floor we wanted, and she even let us take home samples for comparison. Since we were doing the kitchen, we decided to ask for an estimate for our bathroom as well. Joe came out and took the measurements, and the next day we were given the price for both. It was very reasonable, considering the scope of the work. Joe and his son came and did the job.They were prompt, they were neat, they were fast, and they did a fabulous job. We could not be more pleased. If you want to use a place such as Home Depot or Lowes for a job like this, you might get someone as good as Joe and his son. But you might not, too. So, my advice is go see these folks if you need flooring. I believe you'll be as impressed as my wife and I were and you won't be sorry if you have them do the work. After all, it's their business and their reputation. I think that makes a big difference and I believe you will, too. Thank you Personal Touch and it was a pleasure doing business with you!!
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Tony C
Mar 03, 2015
Personal Touch is the place to go for professional services - Joe and Joe were on time, the job was done in 2-days with removal of our old rug and sub-flooring. These guys are responsible and very professional and we will have extra flooring put down because of them and their work ethics.
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Ginny R
Feb 27, 2015
I would recommend joe to anyone who is looking for quality products and workmanship.i had hard wood floors installed on my whole first level of my home. At end of job they cleaned up as if it was there own home. They are very friendly. It just was an amazing experience thank you joe and Joe jr?
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Alice B
Jan 22, 2015
The best experience of this type, that I have ever had. I have lived in this house since '64, and had many experiences with flooring people.... some good some very undesirable. It took me a long time to realize that the difference between an excellent job, and a "don't care" job, is who does the installation. Most carpet and flooring companies, do not have the installers on their payroll, but hire from a pool of available installers. You take your chances as to what kind of job you will get. This company is owned by a father and son, and they do all the installation themselves. Have been in business for 27 years.
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Vicky & Mike W
Jan 07, 2015
Just had Personal Touch Flooring install hardware floors in a great room. They helped with every aspect - choosing hardwood in my price range, came out to my house with samples, and recommended color and width. Installation was fast and flawless. Will definitely use them in the future!
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Mike S
Nov 12, 2014
Quite pleased with personal touch flooring. I stumbled upon them through google search, and I'm glad I did. Joe did a very thorough examination when i called him for a quote, getting on his hands and knees and looking at all crevices and joints. Joe spent i think close to an hour examining a relatively small square footage, on a saturday, seemed very knowledgable,and was easy to talk to. At that point I could tell he was detail oriented and my initial (and ultimately overall) impression was that he really cared about what was best for my situation. Joe and joe installed vinyl plank flooring in my office building and it looks great! Hard working, professional, and a genuinely nice person to work with. Thank you!
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Paul R
Oct 22, 2014
Personal Touch Flooring just installed carpet in my home and they did a great job! Very professional, courteous and fast !!
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jeff
Oct 09, 2014
Great people to deal with! Just had carpet installed in family room in basement and carpet fixed upstairs in our living room. Joe and his son are total professionals! On time, everything as promised, and professionally installed. And the price was very reasonable! Want guys you can trust to do the job right and take care of you? Then deal with this family run business!
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Hallmark Floors
Oct 09, 2014
Personal Touch Flooring is a family owned business in Poughkeepsie, New York. They are wonderful, helpful and knowledgeable, we strongly recommend them.
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Dan B
Aug 19, 2014
I just took advantage of a sale price on wool carpet and redid our rental apartment. Everyone at Personal Touch was involved: Heather, then Joe, then Debbie and then Joe again and Joe Jr. for the installation. Everyone at Personal Touch was helpful, courteous and above all, professional. The carpet was installed on time, it looks great, and I'm a 'happy camper.'
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Ben L
Jun 15, 2014
We had a great experience with Personal Touch. We needed flooring for a sunroom that is on a deck (so the floor is slightly flexible) and unheated (so there's a good amount of temperature variation). Personal Touch helped us choose flooring that would work in these tricky conditions. The installation was flawless and quick. We will likely go back for our next flooring project!
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Jeanne Buckley
Oct 09, 2013
Last week, I had new kitchen flooring installed by Personal Touch Flooring. Joe and Joe Jr. were very punctual, professional and courteous.. When the refrigerator was removed, Joe informed me that it had been leaking for a long time.. It needed to be replaced. Instead of leaving my refrigerator on my hardwood floor, Joe and his son were nice enough to move it to the garage. I was very pleased with my new floor... I cant wait for the springtime , so they can replace my bathroom floor. I would reccomend this family owned business to anyone!!!!
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