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Apr 24, 2017
We were impressed right away with the customer service at The Floor Store. Larry was our Project Manager and oversaw our project in an excellent manner. He was very easy to work with, always courteous and helpful, prompt, and answered our many questions. We are highly satisfied with the quality of the beautiful flooring and carpet. The materials were delivered as scheduled. The two installer teams were very polite, here on schedule, worked hard, finished on schedule, and cleaned up before leaving. The reason for the four stars is related to minor installation issues we found after the project was completed.
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Angela L.
Sep 18, 2014
Met Larry at the Cal Expo home show; very nice guy. He came to our home and gave us an estimate, and clearly knew his stuff. He was very helpful, patient, and willing to answer all of our many questions. He came in with a very competitive bid, but in the end we decided to wait and devote the money to more urgent projects. We won't hesitate to use him when we finally do decide to get it done.
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Martin V.
Jul 05, 2014
Best show room in sacramento. If you need any floor needed, they are the best. Come check it out yourself
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Apr 04, 2014
When looking for tiles for a property, we had the good fortune to find the Floor Store (close to Costco which is how we found them). Firstly, the store has a great selection of different items that should satisfy most peoples desires and budgets. They had stuff of better quality than other stores we visited. The prices and installation costs were fair and the installation itself and customer service communication was exceptional. The installation was beautifully done! They have a great crew! We dealt directly with Mark Monas, the owner, and he made SURE that the work would get done right and would do everything to make sure that we were happy with his company and his crew from start to finish. You can see that Mark really exudes care about his company and makes sure it lives up to a very high standard. Mark and Larry really did an exceptional customer service job with us. For any job in the future that I may have, I will definitely use Mark's Floor Store again. That's as good a recommendation that I can give. Period!
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Sarah W.
Feb 25, 2014
My husband and I just had hardwood floors installed by The Floor Store after receiving a couple of other bids from other companies. The Floor Store was the lowest out of all the bids we received for the hardwood that we wanted. We went with the floor store after reviewing reviews. My husband and I could not be any happier with the end result. The crew that came out to install our hardwood floors and new baseboard did a phenomenal job. They were professional and payed close attention to detail. I highly recommend The Floor Store. My husband and I will definitely use them again for future products. Thanks Larry and all the crew that made our home remodel project possible!
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