I look at my flooring everyday and say to myself, "I love this floor...they did such a great job!"....so I thought I should post a review. I agree with everything stated by Christopher Whalley in his review. We, however, did not live in our house at the time, (we moved in Nov. 2016). We had the same great experience with Mike when we went to the showroom. Then we went back to the state we lived in at that time, and Mike handled everything with us by phone and email. The installer, (I believe it was Zach), gave me a call to ask me in which direction I wanted the tile to run (we purchased the tiles that look like hard wood), and when I wasn't sure, he offered his suggestion, and we love it! He also confirmed the placement for the square tile in the bathrooms. The installation is flawless!!! Every tile is perfectly level through out the house!! The base moldings came out great!! The carpeting in all the bedrooms is perfect! The thresholds for each doorway are perfect! Carpet and Tile Warehouse was excellent from start to finish!!!!