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RODGER FEINSILVER
Feb 19, 2018
I cannot rave enough about the integrity of the owner-Tom. He has stood behind a floor that the manufacturer would not at great cost to him. He replaced all the flooring which was a sizable amount and footed the entire amount. It was a long process which involved an independent appraiser which verified the floor was defective and Tom just kept reassuring us that he would make it right.The installer, Alex, was so eager to make sure we were happy with everything and did a beautiful job. Tom made sure everything that needed to be moved, adjusted, etc. was taken care of and always in the most pleasant manner. It is so rare in today's environment that a business does everything to make their customer happy. Tom did floors for us years ago and we were delighted then as well. Unfortunately, a flooding issue caused us to get all the flooring replaced or we would still have the original. Flooring Specialists should be you first and only choice in choosing flooring since the owner is many times as important as the product.
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Rodger Feinsilver
Feb 16, 2018
I cannot rave enough about the owner,Tom, of this company. We had replaced a flooring that got water damaged that he had originally done years ago. We were so satisfied then, that we naturally turned to him for our new wood floors. Unfortunately, there was some kind of defect in the way our new floors were manufactured and even after independent testing and verification that it was the floor product at fault, the manufacturer would not stand behind it. Throughout this process, Tom kept reassuring us that he would make it right no matter what the testing revealed. Well, at a great cost to him, he replace all our flooring at no charge to us. His integrity as a businessman and obviously as a person, is beyond reproach. He took care of moving everything out and back, adjusting anything that needed o be adjusted, etc., without ever once acting like he was doing us a favor. It is one thing to stand behind an installation, it is another thing to personally foot the bill for what the manufacturer should have been taking care of. The installer, Alex, was an absolute pleasure, doing a beautiful job and always so willing to make sure everything was perfect. It is so unusual to find a business today that really knows what customer service is. Floor Specialists should be your place to entrust your home or business flooring needs to.
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Rodger Feinsilver
Feb 16, 2018
I cannot rave enough about the owner,Tom, of this company. We had replaced a flooring that got water damaged that he had originally done years ago. We were so s...
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Gilda Amster
Dec 13, 2017
Had my entire home redone. From the moment I walked into the store, until the project was completed, I had wonderful sales people who helped me select flooring, and quickly had it in stock. Great communication throughout. The installer, Javier, was clean, neat, helpful and thorough. Due to unforeseen circumstances, I had to hold up installation for a few weeks and they couldn’t have been nicer about rescheduling and immediately getting the job completed. Love my floors and this was truly a great group of professionals who I had the pleasure to work with!
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TOSCHA OTERO
Sep 23, 2017
I would never shop anywhere else for my flooring needs. I had a terrible experience with another flooring company, and lost allot of money. I don't even want to chase them down any longer for fixing my issue. Floor Specialists Of Wellington came in and fixed our issue, and also installed beautiful new hardwood floors in our three bedrooms. I cant thank the salesperson Paul enough for all is help in choosing a quality, but an affordable, beautiful floor for our needs. The installers where very professional, and left no mess! Thank you all for all your help, I hope to send you many customers..
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Diane Sigouin
Jul 20, 2017
This is the second time I have used Floor Specialists of Wellington. First time was for tiling a floor in our spare room and this time for the backsplash in our kitchen and laundry room. I cannot say enough as to how pleased my husband and I are with the service and labor. Cathy assisted me with my idea I envisioned and made the entire project flow well. I want to emphasize a huge thank you to Jose who did a flawless job on the tile work. Great job Jose!!! Thank you to George as well for assistance at the beginning and end of the project. If we should have any future tile or floor work to do, you can be sure Floor Specialists will be our 'go to place'. The staff is friendly and the store is beautiful. Thank you again Floor Specialists of Wellington.
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Carol
Jan 31, 2017
Great working with Cathy. Found a nice carpetin the price range I wanted to pay. The installers were exceptional: arrived on time, neat and clean and very capable of doing their job. Best carpet layers I have ever worked with.
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Toscha O.
Aug 23, 2016
Shopping for my flooring was a much better experience than I imagined. Floor Specialist of Wellington's personnel were very professional and so polite.They were not pushy and educated me about different types of flooring. I have not made my purchase as of yet due to funds, but I wouldn't even look around to shop the price when I am ready. A big thumbs up to the owners of floor Specialist and there professionalism in the flooring industrie.
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uconnsjg
Jun 23, 2016
We had a large area of wood floors installed. Great product and installation, workers were neat and efficient. Worth every bit of the cost. We couldn't be happier.
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Jeffrey Aaron, Inc.
Jun 23, 2016
I have chosen to work with Floor Specialists of Wellington on a number of projects. I typically work with Donna Lehman, who see's the project through with me. I've had carpeting projects, wood flooring, and certainly tile. Great showroom with great people!
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santiagoee34
Jun 20, 2016
Great product and service. I appreciated all the advice on finding a great fit for my home. I love my floor
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Twig Morris
Jun 19, 2016
Floor Specialists of Wellington has great prices, great customer service, knowledgeable staff, superb installation team. Couldn't have asked for more. Thanks, Tom and Cathy.
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webuser_999685
Jun 13, 2016
I have used Floor Specialist for 10 years to meet all my client's needs. As a designer, it is important that I find a great selection of product at a good price. I can always trust Tom to provide what I need and do an excellent job at installing it. Tom is a one-stop-shop for all your flooring needs. They especially have a very good selection of vinyl flooring, which is becoming the hottest trend. Floor specialist recently installed vinyl flooring for a townhouse I designed in the industrial style. The client and everyone who has seen the house loves this floor!
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Tim Elder
Jun 13, 2016
Tom and his staff did a wonderful job. He was great with the customer helping picking out the flooring. The demo was done as asked with minimum dust through out the house. They remove all debrey at a timely matter as they worked. The job started and finished on the time schedule that was given. The house was left in a completed state and clean. I will use them again.
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charkitchen
Jun 12, 2016
We remodeled our home and decided to go with hardwood floors from the Floor Specialists. It was absolutely one of the best decisions we made. They are extremely knowledgeable and 100% professional. They did an amazing job of laying all the flooring throughout our home. They were right on schedule and cleaned up throughout the project.
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webuser_126320
Jun 11, 2016
The whole process is very smooth. The work done is very fine. Staff is friendly and professional. I am very satisfied with the result. I would highly recommend this company.
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Lenny Sukienik
Jun 11, 2016
Awesome job they put in great looking floors in my office the staff was helpful and courteous and they did it quick and extremely professional,would use them again and again
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alissa maizes
Jun 11, 2016
we were happy with their work on our wood floor throughout our home (every room except the bathrooms!) they installed the original floors but most recently sanded and refinished all the original wood floors. Tom is also a pleasure to deal with!
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Tom Monticello
Jun 10, 2016
Great Service and Great Selection of Products! Fair Prices and great follow up. Would definitely use them in the future !
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lilacornell
Jun 10, 2016
Floor specialist installed engineered hardwood floors, The owner Tom is very knowledgeable he helped me to make the right choice. The entire process went smooth. Couldn't ask for better.
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Robert Carolla
Jun 10, 2016
We had a very positive experience. The product actually arrived soon than expected and the installation was done in our absence. Very professional job. I am very picky and could not find a flaw at all. This is the best thing we have done for our home in Florida.
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webuser_953858
Jun 10, 2016
They replaced the aging shag carpet in several of our bedrooms with a high quality engineered wood flooring system. They were very helpful during the process, letting us schlep home a dozen or so floor samples so we could see them in their future setting. Installation went flawlessly. (We were out of town, and left them keys.) When the job was finished, they sent us pictures. They did a beautiful job, absolutely no mess or defects, and we love our new floors. I would highly recommend them
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David Fontecchio
Jun 10, 2016
We contracted with Floor Specialists to do our Master Bedroom and they did such a great job that we had them come back to do 2 additional rooms. Great job to Tom and his team!
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Jeff Grossman
Jun 10, 2016
great job, men were great and hospitable. client very happy with their job used tom on many jobs,always done a super Job
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Russ Coyne
Jun 10, 2016
My experience with Floor Specialists could not have been better. From the broad selection of flooring, the friendly, knowledgeable staff and the incredible pride and high quality of the work by the installers to the reliable service and them keeping appointments, and attention to every detail, the whole project was a pleasure without any stress. They have installed wood flooring as well as carpet more than once. They are still responsive to questions after the sale is done. I feel like I made new friends, not just a customer. This was proven when my washing machine flooded an area and I called them. They not only personally came to help, but brought a flood damage expert to help address the problem.
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venturaconstanddev
May 22, 2014
Floor Specialists was hired by our company to do the flooring, bathrooms and staircase in a 6000 SF home built by us. The main flooring as well as the bathrooms and staircase were marble. The bedrooms were Brazilian hardwood. Everything from the quote to the finished product was provided in a timely, professional and courteous manner. Any issues question or requests we may have had during the course of installation were addressed. The entire team was always personable, friendly and responsive.
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heatheboo
May 22, 2014
When I went in I only had an idea about what I wanted but didn't know much. I appreciated that everyone was so knowledgeable that they we're able to help direct me to what I would be interested in and further helped me modify and narrow things down. Because of that I am completely satisfied with what I chose.
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Marcie Singer
May 21, 2014
We couldn't be happier with Floor Specialist of Wellington. From demolition through installation everyone was professional. The job was done neatly and efficiently and the outcome was beautiful new wood floors that we are thrilled with! I would highly recommend them for any flooring work.
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volleyballdad
May 21, 2014
As a high end custom home builder in Palm Beach County it is imperative that we surround ourselves with the best sub contractors we can find in our area to service our clients. We have found a great partnership with Floor Specialists of Wellington and use them exclusively for all our flooring needs. From Customer point of sale in their showroom to installation, they provide the customer with confidence knowing that their flooring needs are met beyond expectation. Always on time and on budget, Floor Specialists continues to represent our brand extremely well. It is almost certain that our customer recommends us to their friends and family time and time again and it id directly related to partnerships we have with our subcontractors. They are a high recommend. Jason T. Shinn Triple Crown Construction and Real Estate Group Palm Beach County, Florida
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Besa Construction Inc
Apr 29, 2014
We have worked with Flooring Specialists on several projects and they have been very helpful to us and our Clients. They have a large selection of materials and are very courteous to the Client in helping with their decision making. Their installation is excellent and that makes for a happy Client. For us we like satisfied customers and Floor Specialists is a great part of that team effort.
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