Carpet Center understands customer service. They listened to what I wanted and provided several choices of color and type. They came over, measured, and gave me an estimate right on the spot. Carlos and Umberto did a quick, efficient and perfect installation, despite my heavy furniture. They work for the company; installation is not outsourced. I was also offered small "rugs" from my leftover carpet. Prices are competitive, and I am delighted with both the carpet and the company.