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Rhonda Miller
Apr 29, 2021
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Rhonda Miller
Apr 29, 2021
I've been a customer here for years and it's always good experience, Mike is very very good and although they were really busy they did accommodate my needs highly recommend
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Kathy
Apr 07, 2021
Carpet Empire was referred to me by friends who used them to replace carpet with engineered wood floor which turned out to be beautiful. I visited their store on 111 in Indio. Gary the manager greeted me. I explained what I was looking to do in my condo. Replace carpet and remove the tile and replace with vinyl wood like product. He was so helpful and did not pressure me. After visiting two other floor stores returned to Gary and Empire Carpet. Picked out the carpet and Coretec floor. The materials were ordered. Measurements were finalized and a $ deposit was paid. Gary called to updates and when the flooring arrived arranged the entire installation. Nothing is ever perfect but Gary expected to be perfect. I had to contact him with a couple of issues which he personally addressed. I love my floors. I would recommend working with Gary at Empire Floors if want your floors replaced with the highest quality of customer service and product. Kathy
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Aaron Michael Kettering
Mar 29, 2021
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JD Weiner
Jan 15, 2021
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Derek Dennis
Jan 06, 2021
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Laura Zuvich
Dec 08, 2020
Great place
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Yvonne Gray
Nov 17, 2020
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Tina Hanks
Aug 17, 2020
Great Price! Great Service! My wife and I met Steve, the guy in the commercials. He is one of the nicest people you will ever meet. We really enjoyed working with him. He gave us a great deal. The two guys that installed the Carpet were excellent. Of course they wore mask for safety. They even helped me move a7 sofa to the garage at no charge. They cleaned up after themselves. They were great. If I ever need carpet again I will go here. I plan on telling all my friends about the Great Service and the Great Price. Thank You Steve for taking the time to visit with us. Tina and Chris
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John Allick
Aug 08, 2020
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Chris Goodman
Jun 08, 2020
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John Artz
May 12, 2020
Janis is so thorough and pleasant to work with! We were referred by our realtor Sandra and are so pleased with everything about Carpet Empire Plus. Janis made our selections easy in the middle of the COVID closedown. She got us samples and kept in touch. The install guys did a great job in only 3 days on a new 4 bed 3 bath house. We won’t physically be there to enjoy till later this month. But are pleased with the job via photos we received. Everything couldn’t have gone smoother! Thanks, Carpet Empire Plus!
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Greg Morey
Jan 07, 2020
Carpet Empire rocks, Steve is a Legend!
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d anny bekman
Apr 05, 2019
Lots of carpet to choose from and don't forget if you didn't buy it from here you paid to much
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Lewis Pardun
Feb 03, 2019
Great selection and prices, Steve was super helpful!
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Jim Barley
Feb 03, 2019
Sales person was knowledgeable, friendly, and very helpful. Lots of samples of carpet to choose from.
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Deborah Jacobs
Jan 03, 2019
Woop woop! Straight talking, gives all info you need without any guessing. I look forward to our installation. Thank you Mike!
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mike bali
Jan 03, 2019
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caroline hall
Jan 03, 2019
Great customer service, thats for sure. Owner Steve Balian is awesome
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jeremy grapner
Jan 03, 2018
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Craig Ewing
Jan 03, 2018
Installation in my three-bedroom re-carpet job needed some return visits by their crew to correct some issues. Chip was responsive to my concerns and Jorge was efficient in making the repairs - he's just the person you want to attend to any problems. To me, the measure of good customer service is a company's response when things aren't quite perfect. Carpet Empire came through
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HG
Jan 03, 2018
I have been working with them for years I've tried other flooring places here in the desert some super expensive high-end nonsense waste of time and money .Steve owner of carpet Empire Plus is a great man with down-to-earth personality. I've had carpeting, laminate floors ,tile removed. Each time the guys were very very very hard workers come in no-nonsense worked hard took one lunch. Continue working until they were done cleaned up their mess and left they did a meticulous job very well done. I was very impressed I will always use carpet Empire plus and Steve is a good man the owner.
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michael balian
Jan 03, 2018
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Jorge Torres
Jan 03, 2017
Friendly service
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Charley Yost
Jan 03, 2017
Great carpet prices
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Chad Valenzuela
Jan 03, 2017
We got carpet put down in 2 bedrooms of our home about 3 years ago. The sales associate, Mike Tomlinson, took time to show us about a dozen carpets that would stand the test of time (having 2 children and a dog). Honestly, we wouldn't have remembered Mike's name after several years, but unfortunately we recently had a flood in our home and had to replace the carpeting in the rooms. We returned to Carpet Empire and found Mike, ready to assist AGAIN! He helped us find a new carpet and was even able to help us on the price as we were return customers. The new carpet has been installed and it looks and feels GREAT.
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