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Marcia and Ray Anderson
May 13, 2020
We recently purchased an area rug for our master bedroom from Bells and were very pleased with Angie's help in all aspects of our experience. She was friendly, knowledgable and made all of our dealings enjoyable. We love our rug and will be returning to purchase one for our family room soon. She has already measured at our home for this and we are excited to come in and pick one out.
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Joe pardee
May 12, 2020
The work was professional and the hod was perfect thet took all the care on the,world to satify my issues.due to the time restraints i had it was amazing the job they did.it was all due to the hrlp i got from Angie. I explained my situation to her and she went out of her way t o help me get the job completed. Without her help i wouldnt have been able to fet the eork done it was a great wffoet on her part thank u.
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Mary Lucas
May 08, 2020
Just had my carpets and stair runners installed and I’m so happy!!! Angie was so wonderful through the entire experience. From helping me pick matching sets, to letting me constantly reschedule due to painter issues, and even being kind and checking in during Corona virus. She was never pushy, very helpful and genuine. Sal and Angel were also great during install. Showed me everything up front, were very professional and efficient. Cleaned up appropriately and left everything very nice. I’m very pleased and will definitely recommend Bells again.
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Cathy W
Apr 23, 2020
We just had our first experience with Bell's Carpet based on a friend's recommendation and we were so pleased. We replaced carpet upstairs and downstairs and Angie was very helpful to me. I was a little overwhelmed with the decision process but she seemed genuinely interested in helping me. She was patient and communicative and we are very pleased with the final product! Thank you to Angie and all the staff at Bell's Carpet. We will be back for our future flooring needs for sure!
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Barry Holloway
Apr 23, 2020
Excellent sales experience with Jennifer Royle and the installation crew!
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Kyle Ramsey
Apr 17, 2020
Bell’s was exactly what we were looking for in a flooring company. We were greeted as soon as we walked in and Angie took care of us. She is very knowledgeable and helped us find the carpet we were looking for. Henry installed our carpet in one day and was a true professional at what he does.
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Roger Phillips
Apr 17, 2020
We loved working with Bell's Carpet! Angie and Fred were great to work with. Our floors turned out amazing. There staff and workers were professional and the installers did an amazingly quick and beautiful job on downstairs floors.
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Stephen Sumpter
Apr 15, 2020
We're very impressed by our first experience with Bells Carpets & Flooring! Carol Dykstra welcomed us, and advised us on the best carpet for our needs and the best deal for our money. Carol is very detail-oriented, friendly, competent and follows through the entire installation process. The carpet looks great! We are so happy with Bells and Carol, and will return whenever we have any flooring needs. Thanks again for this pleasant experience!
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Jen Ludwick
Apr 13, 2020
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Susanne Ruggles
Apr 04, 2020
We recently replaced our family room carpet and found Angie at Bells Carpets very helpful in finding what I had in mind. We had to reschedule our installation 3 times because of family conflicts and Angie was very understanding and accommodating each time I needed to change the installation date. We were so happy when it was finally in place and the installation crew did a great job, too. I would recommend Bells to anyone looking for carpet. Susanne Ruggles
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Robin Mangum
Apr 03, 2020
I found the perfect carpet for my sons room at Bells. I was overwhelmed looking online and went into Bells. Angie asked what I needed in a carpet, style I was looking for and price range and found the perfect one.
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Lisa Hoff
Apr 02, 2020
I just bought a new house and replaced all the carpets. Angie Johnson helped me every step of the way from the selection of the carpet and pad to the installation. I was very grateful to her both for her expertise and thoroughness. She was easy to work with and always pleasant. It was a big financial investment for me and I felt good about my entire experience with Angie, Bell’s in general, and their installers.
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karen heltemes
Apr 02, 2020
this past fall we renovated our master bath & we worked with angie johnson i choosing a LVT flooring.....she was super easy to work with, professional, knowledgeable, accommodating, & appreciated her customer interest with follow-ups.....the LVT installer was excellent as well(long time employee)...it was a joy to work with bell’s carpets & angie!
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Diane Judd
Apr 02, 2020
I bought carpet from Bell's recently and had a great experience from beginning to end. I had a very patient and caring sales person, Angela Johnson. She was helpful and never pushy. She helped me find the exact color and texture I needed, but then had to be patient with me for several months while I was deciding whether or not to spend the money. As soon as I made the decision she was right with me to take measurements and set up appointments, being careful to allow ample time for new paint to completely dry before carpet installation. She sent out a professional crew who did an excellent job, then waited for a week or so before billing me, saying Bell's wanted to be completely certain we are happy with the end result before asking us to pay. I thought it was an excellent experience. I would always go to Bell's Carpet first when I need carpet replacement. They have an excellent selection and deal only in good quality products. I would always ask for Angela when I return. She was very pleasant to work with and very professional.
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Rob Wagner
Apr 02, 2020
We have been working with Bells for many years for our own personal homes and for several rental homes that we own and manage. Angie Johnson has been especially amazing. From start to finish she has always taken such good care of us and is one of the main reasons we keep coming back time after time. Rob & Kim Wagner
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Francine Klimchak
Apr 01, 2020
We had carpet installed in November 2019. We worked with Angie Johnson. We found her to be very knowledgeable, competent, patient and very accommodating with our schedule. She also was very willing to work with our budget. I would happily recommend her. Francine Klimchak
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Charla
Apr 01, 2020
We were fortunate to get to work with Angie to buy carpet for our entire house. We were worried about the cost of carpeting and told her so early. She told us that if she knew our budget, she could find us a carpet we would be happy with. True to her word, she found carpet well within our budget and it looks great. Angie was great to work with and the installers were professionals who had been installing for Belles for years. Thank you for taking the worry out of buying carpet!!
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Kyle
Mar 26, 2020
What a great experience with Bell’s. We were greeted by Angie when we came in and she went right to work assisting us with options. She was knowledgeable and helped us narrow it down and we found exactly what we were looking for. Henry did our install and he is a true professional. He even fixed the squeak in our floor and knew exactly what was causing it and how to fix it.
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Kristen L.
Mar 23, 2020
I couldn't be happier with Bell's Carpet. The whole experience from helping pick out the perfect flooring to install was wonderful and stress free. I was getting overwhelmed with all the choices and options out there but Bell's Carpet online tool helped narrow down the choices for me. When I arrived at the store to see the samples in person, Angie greeted me with a smile and helped me through the whole process to narrrow down my choices and helped me pick the best flooring for me (Pergo Extreme LVT). My remodel project had a few steps to get to before the floors were ready but Angie checked in periodically to see how all was going. She was great with setting up the whole installation process and followup. I absolutely love my new floors and it makes my house feel like a new house. I couldn't be happier with Bell's and Angie. When I'm ready to tackle the next flooring project, I know where I'll be going.
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Taylor Lewis
Mar 22, 2020
This review is long overdue -- I can't even begin to express how happy I was with the service from Bell's Carpet. From the moment I walked into the store they were amazing. We were not sure what to look for at first but worked with Angie and she was so accommodating and friendly and helped me get the perfect rug and pads. She came out to our house to take measurements and thoroughly explained the process, how much carpet was needed, etc. Delivery came promptly and the installers were so friendly and did such an excellent job, they really knew what they were doing. And they made adjustments as I requested regarding the layout of my carpets with no problem. Thank you Bell's we will be back when we finish our attic and look forward to working with you.
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Terry Apter
Mar 22, 2020
Angie did a great job guiding us through the whole process.. Pricing was good, service was excellent. Installers were prompt and courteous. They were the only ones to include area rug for the high traffic area. Made it on site. Highly recommend their services.
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Tori Hall
Mar 22, 2020
Great experience!!
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Josh Lutkus
Mar 22, 2020
This was our first experience purchasing new carpet and floors and we were nervous. All of those worries went away as soon as we walked in. Angie was excellent. Throughout the whole process, she was patient and helpful. Whether it be by phone, text or in-person she was awesome. She really helped us through the process and the finished product was phenomenal. We would 100% come back to Bell's and we plan to for our next project.
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Molly and Steve Robidoux
Mar 22, 2020
Angie was veru helpful when my husband and I stopped by a few times and tried several samples for our bonus room and stairs. Even when costs were becoming an issue, she still was able to help us find something that met our budget. She coordinated the installation and we just love the soft feel of this Mohalk carpet. The installation was expertly done as well by Henry. Thank you to Fred and Angie and Henry at Bells carpets for a job well done!
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Tracy Williams
Mar 22, 2020
We had a multi room project that needed to be done in stages. Angie was great ! She recommended great products. She made sure the installations were done in the time frames we needed them. A great job & a wonderful experience!!
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Nancy
Mar 22, 2020
We were finishing a master bath remodel and decided to carry it into our master bedroom so when our contractor recommended Bell’s Carpets we took a trip there to see what they had. We worked with Angie and after Listening to what we were looking for pointed us in the direction of the choices that would best fit our needs. She offered suggestions and info to help us make or decision. Several samples taken home over the next week and we were able to make a choice. Angie helped with the measuring and scheduling the install to following up to make sure we were satisfied with Bell’s Carpets. Work with Angie and you’ll be happy with the results
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Rosemary Wyche
Mar 22, 2020
I had my powder room and kitchen floor redone. I loved the choices that Bell’s had to offer. Angie could not have more helpful in assisting me with my decision and Mike did an excellent job installing. I’ll definitely be back when I decide to do my bedrooms.
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Barbara McCartney
Mar 22, 2020
We have used Bells for many years. Last year we started working with Angie. She really knows her products and has been very good at finding the correct flooring for our different needs. Pets are a large issue for us.
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Roger Phillips
Mar 21, 2020
We loved working with Bells's Carpets. Angie and Fred helped us along the way to have a wonderful experience. The installers were timely and we could not have asked for a better result! Our new floors downstairs are amazing. Thanks!
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Joy Croom
Mar 20, 2020
Bells did a great job. Their price was fair and my carpet is beautiful! Angie is the best!
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Cindy Coppola
Mar 20, 2020
I found a nice variety of products to choose from at Bells and found that their prices were very competitive. We replaced carpet in our master bedroom and had new area rugs with custom sizing made for the family room. The carpet installation and the fabrication of the rugs was par excellence by very skilled people — Hector and Henry. At my request, Mike took time out of his schedule in the warehouse to make sure the carpet would be made exactly as I specified. We couldn’t be more pleased with the results!! The entire staff at Bells was very helpful and made sure my deadline was met before the due date. In particular, Angie was great to work with and I found her quite knowledgeable about the products and their use. She’s also very pleasant and easy to work with. I would recommend Bells to anyone and will return for future needs.
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Tricia
Mar 20, 2020
I replaced a master bedroom carpet a couple of months ago. Angie was wonderful to work with and treated me as if I was replacing carpet throughout the whole house rather than just a small space. The carpet was installed perfectly and I will definitely choose Bells again for my flooring.
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Jan
Mar 20, 2020
We had a wonderful experience working with Angie. She helped me In the process of picking out the right carpet for our home. I’m very pleased with how it turned out. I would definitely recommend visiting Bell's carpets (Angie) if your In the market for new carpet.
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Michael Ambrose
Mar 20, 2020
We really enjoyed our experience with Bells! We got all new carpet in our entire upstairs of our new home. We L O V E our new carpet. Everything was easy, professional, fast and well done. Angie was great, she helped before, during and after install. Her attention to detail saved us money and made install go like a breeze. Installers were fast, professional and real craftsmen that did an amazing job. We can’t say enough good things about our experience with Bells. Thanks to Angie and the whole crew that worked on our home. We are Bells customers for life!
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M Williams
Mar 17, 2020
We had a very pleasant experience working with Angie at Bells. She knows a lot about carpet and helped us pick a beautiful carpet just right for our downstairs. I was particularly impressed with the effort she put into asking us questions and visiting our home to make sure everything would turn out correctly. The installers we quick and clean - no mess left for us to handle. Looks like a new house now. Thanks, Angie, for doing such a good job - we're really happy with it.
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Monica
Mar 01, 2020
We had carpet installed in 3 bedrooms and a bonus room. We worked with Angie, and her level of customer service was extraordinary. She was friendly and helpful during the selection process. She worked hard to figure out the best pricing, and she remained attentive to our needs through the whole process. The carpet looks perfect. We were very impressed with Bells and will definitely use them in the future. Thanks Angie!
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Dave Marsico
Feb 29, 2020
As repeat customers, we expected a great experience at Bell's. Angie helped us select the best carpet and engineered flooring for our home. The installation team did a wonderful job. They took the time to inspect and resolve subflooring issues that others might have simply ignored. The result, the floors look great. We are very happy we chose Bell's.
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Ann Antoun
Feb 28, 2020
We just had our new carpet installed and it is beautiful! We are so pleased with the carpet, the price, Angie our salesperson and the installers! We highly recommend Bell’s!
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Bj
Feb 27, 2020
Great flooring, excellent service
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Tommy Flowers
Feb 22, 2020
Our floors look amazing! Fred and Mike are the best of the best! We had new Hardwood floors installed on our entire first floor which includes our master bedroom. Fred and Mike made sure everything was perfect and they succeeded. 5 star all the way!
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William & Carla Flowers
Feb 21, 2020
Our floors look amazing! Fred and Mike are the best of the best! We had new Hardwood floors installed on our entire first floor which includes our master bedroom. Fred and Mike made sure everything was perfect and they succeeded. 5 star all the way!
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lavon missell
Jan 24, 2020
I recently replaced my sheet vinyl kitchen flooring with Pergo Extreme barber pattern. The estimate of the amount of materials needed was right on. The workmanship was superior. Careful measurement and cutting! The installer was very thoughtful about the layout of the pattern. He was thorough in cleaning up the dust and his work area when the job was completed. No regrets on this purchase.
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Leilani Long
Jan 13, 2020
We used Bell's to replace the hardwoods in our entire downstairs. Angie was very helpful during the selection process and every step of the way. The crew who did our job was amazing. They did a great job installing and cleaned our garage before leaving. Highly recommend.
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Lori Dickens
Jan 06, 2020
From the moment I walked in the door, Angie was right beside me giving me information about each product I questioned. Once I found the carpet I wanted, she did the rest!! She was in constant contact with me each step of the process! Sal & Alex were awesome also! I highly recommend them for any of your flooring needs! I will be using them again in the future!!!!
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Morgan
Dec 27, 2019
I had an exceptional experience with Bell’s! They have a great selection of flooring, awesome prices and they do excellent work!
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Sarah Stevenson
Dec 22, 2019
Angie was wonderful and so thorough. On top of every detail and extremely responsive with all of my questions. Will be using them again for any carpet needs in the future!
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Andrew Bowman
Nov 25, 2019
Product was fine.
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Kevin K
Oct 28, 2019
I came here after having several issues with purchasing carpet from Lowe’s. The price point was similar for a better quality carpet, Jerry was very helpful. The install crew came right on time and were very respectful, clean, and professional in their work and did an amazing job. I would definitely recommend bells to anybody, especially over any big box store
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dean hodgkins
Feb 22, 2019
We're shopping for flooring, and Jerry was extremely helpful and honest. Would love to do business with them.
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colleen larsen
Feb 16, 2019
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penny daniel
Nov 05, 2018
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Deborah Kirby
Sep 13, 2018
Had a wonderful experience from beginning to end with Bell's. Brenda was so helpful and knowledgeable. I found their process to be highly professional and reliable. Their installers have been with them for 15+ years, and it shows! Truly cannot recommend them enough!
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Mike Auen
Sep 05, 2018
Had the 2nd floor re-carpeted. The staff at Bells is friendly, knowledgeable, and professional. Huge selection of carpets. Installers did an excellent job, and were friendly and fast. Perfect seams and a great fit. I will be coming back to Bells when it is time to re-do the bathrooms and the 1st floor!
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Mike Auen
Sep 05, 2018
Had the 2nd floor re-carpeted. The staff at Bells is friendly, knowledgeable, and professional. Huge selection of carpets. Installers did an excellent job, and were friendly and fast. Perfect seams and a great fit. I will be coming back to Bells when it is time to re-do the bathrooms and the 1st floor!
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sharri gaines
Aug 27, 2018
fantastic experience all the way around.
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John Vollmer
Aug 23, 2018
Very knowledgable, helpful, educational, about carpet, padding, construction and production, installation, and pricing appropriate to the job at hand. Installers not always careful, but did return to rectify errors. They should be as exact in the first effort. Bell's guarantees installation for 1 year: that's super!
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Pam Price
Aug 21, 2018
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Brian Kirby
Jun 27, 2018
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Diane Youmans
May 28, 2018
Good service, great price.
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Tony DePietro
May 07, 2018
Bells did a great job on our carpet. They provided a fair price and a great warranty on the installation of the carpet.
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Allyson Wilder Donohue
May 03, 2018
Great deal on beautiful carpet. Process was easy and Rhonda was very helpful!
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Jeffrey Miller
Apr 24, 2018
We recently had Belle’s Carpet install Mohawk Sensible III in the 2’nd floor of the house. We worked with Rhonda and she did a great job measuring the house and was very easy to work with. The installers were very professional and did an an amazing job. We would highly recommend Belle’s carpeting over any of the other carpeting stores and big box stores (Home Depot, Lowe’s) that are in the Raleigh area.
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Wayne Cannady
Mar 21, 2018
From the time we first stepped into their showroom until the carpet installers finished laying the carpet we bought, we experienced a polite and professional approach to customer service. We could not have had a better experience. The sales staff was courteous and responsive. The installers were very helpful in moving furniture and replacing it properly. The installation was completed in a day because of the hard work of the installers. We couldn't be more pleased with the quality of the installation. We highly recommend Bell's Carpet & Floors. Bell's will always be our first stop for flooring needs.
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Tom Wentley
Jan 27, 2018
Great experience with both the sales transaction and the installation. We love our new carpet.
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Jeanelle Lovett
Dec 28, 2017
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Taylor Lewis
Dec 19, 2017
Great experience working with Ronda and the team at Bells. Great selection of carpet and pads and they were very helpful in getting us to select the right color and carpet type to complement our home.
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Aaron Betts
Nov 13, 2017
GREAT FOR TILE
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Mary Duppstadt
Nov 12, 2017
Bell’s Carpet is very friendly and helpful. I had 1 room carpeted and new flooring put down in my foyer. It was done professionally and remarkably completed quickly. The old saying is true, “You get what you pay for”. I am extremely satisfied with the results! Thank you!
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Mary Duppstadt
Nov 01, 2017
Bell’s Carpet is very friendly and helpful. I had 1 room carpeted and new flooring put down in my foyer. It was done professionally and remarkably completed quickly. The old saying is true, “You get what you pay for”. I am extremely satisfied with the results! Thank you!
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Debbi Miller
Oct 20, 2017
Bell's Carpets has helped many of our clients over the years. We have always been pleased with the service and installation. I am happy to recommend Bell's Carpets!
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Katie Rutter
Jul 26, 2017
Very helpful and friendly. Helped us find the best carpet for us. The installation was quick and they did a fantastic job. We love our new carpet and would highly recommend.
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Nancy Owens
Jun 26, 2017
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Carolyn Edwards
Mar 26, 2017
Beautiful carpet and wonderful and very knowledgeable folks to help you.
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Susan Creasy
Feb 24, 2017
We continue to call Bell's Carpets when we need carpet replacement. They were recommended to us by my parents many years ago. They are terrific at installation & the selection of carpet is excellent for the various needs we have had over the last 25 years.
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Vince Lane
Feb 24, 2017
Excellent customer service. They were quick, clean and very professional. Recommend them to my clients all the time! Keep up the excellent work!
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Libbie Toth
Dec 25, 2016
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Frances Pittman
Nov 25, 2016
Had a pleasant experience, did the job said they would perform. Install the stair carpet in 2 hours.
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Cameron Barber
Nov 25, 2016
Awesome, professional, fast in a pinch.
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Irv Trust
Nov 25, 2016
Very competitive pricing, knowledgeable salespersons, quality products, expert installation
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Patrick Edwards
Oct 25, 2016
Easy to work with and did a great job!
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KidzPastorRFA
Oct 25, 2016
Because of a past good experience with Bell's Carpets my wife and I contacted them to replace some vinyl flooring in preparation for a wedding shower. We felt a lot of pressure thinking about the possible complication of choosing a design and we only had a short amount of time before the event. We walked into Bell's and were immediately greeted by friendly staff. The displays were easy to navigate, the products were excellent, and the associate was not overbearing. She helped us the right amount and then gave us time to contemplate. She returned periodically to see how we were doing. She made it easy. Not just with the buying process but also with the scheduling. Bell's was very accommodating to get us promptly on the schedule. The associate went the extra mile by visiting our home to get the particulars for the install. What was even more amazing was the insane quality of work and skill that the installer had. I have contracted services both privately and professionally and have never met a more skilled person. It wasn't just the skill and the proficient speed in which the installer blew my mind but also the level of personal standard he had to make it just right in every way. I'm a stickler for fine details done right. I didn't have to say a word to him about any expectations. The lines were perfect, I couldn't find seams, the vinyl went under every door jam, and any carpet or wood areas that needed work at the doorways were met with precision repairs and cleaned up like new. I seriously almost cried when I saw the results. I could not believe it! I will always use Bell's for my flooring needs.
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Laurie Lewis
Oct 25, 2016
I had never put carpet on a round stair case and decided to visited several carpet businesses to get some ideas. I knew pretty quick that I wanted to do business with Bell's Carpet. The staff is knowledgeable and can help you make good decisions based on your needs and wants. They were easy to work with and make the entire process very easy to do. I highly recommend them.
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Glen Grimme
Oct 25, 2016
Love the look of my new stairway carpeting. Bell's did great work at a fair price! [ Glen in Cary ]
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Sharon Shehdan
Oct 25, 2016
Bell's did a wonderful job of removing the fringe and edging an area rug for us. You can't tell that the edging is not original. We were pleased with the reasonable cost also.
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david orr
Oct 25, 2016
Ronda was very helpful and the installers were excellent!
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Andy Wilson
Sep 01, 2016
My wife and I have chosen Bell's before and been satisfied with their product and service, so we went back to them when we needed to replace the carpet in one of our rooms and the vinyl in a bathroom. The sales person worked with us to identify our wants and needs. She was very knowledgable and expressed a genuine interest in us and showing us products that met our needs. Once we selected what we wanted she worked with our schedules to find time for installation. The installers did a great job, and we are delighted with our new floors.
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Heather O'Donnell
Oct 26, 2015
We searched high and low for a professional carpeting company to put in a staircase runner and, thankfully, ended up at Bell's. Jerry offered outstanding customer service and was very patient in walking us through tons of samples to find the perfect one. He was able to give us pricing right away and even found a spot in the installers schedule before Christmas. Nothing was available initially but he made it happen. Our steps look fantastic! We will only use Bell's in the future...
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Sue Rasmussen
Oct 26, 2014
I want to express my complete satisfaction with two recent installation jobs performed by Bell's Carpets and Floors. The company's own certified carpet installers were extremely professional, on time, very tidy and the result is beautiful. A few weeks later, the contract crew from Bell's repaired damaged laminate flooring and went well above the call of duty...searching for other areas that needed sealing, re-nailing baseboard trim and again, leaving the house perfectly spotless. Courtesy, quality and a good value is what I've experienced with Bell's. Highly recommend them!
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