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Susan Nowak
Oct 09, 2019
Like the review from Nicole, I had a flooded family room about 4 years ago. A Plus came out and did a fantastic job at reasonable price with carpet in the basement. Just had them replace the laminate in my kitchen with engineered tile. Then they came back, ripped up the carpeting in the living room, hallway and stairs, sanded the hardwoods and refinished them. It looks wonderful. Totally satisfied! Will definitely have them back to do back bedrooms. Quality work, good price!
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Bill Gallagher
Oct 08, 2019
The did a good job
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Nicole Walend
Oct 07, 2019
Absolutely fantastic company! 6 years ago I had serious water damage/flooding in my basement and they came to the rescue! 24/7 service is legit. Once flood recovery was done, they installed quality carpet in my basement. We are having them come back out (6 years later) to install new carpeting - and in time, our entire home, plus refinish our hardwood flooring. Fully trust them for ALL thier services!!!
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Nina
Oct 02, 2019
These guys are superstars! Angelina and Eric are an ABSOLUTE pleasure to work with. I cannot imagine going to anyone else! They are courteous, very customer focused, and get the job done. Highly recommended!
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Eric Butler
Sep 06, 2019
First class!
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James Lanagan
Sep 04, 2019
Last week, (8/26-8/28) Juan and his crew refinished the original 90+ year old hardwoods on my first floor, stairs, and second floor landing. The floors weren't in terrible shape, but they'd seen better days for sure. The finished product is outstanding; absolutely exceeded my expectations. In addition, the crew did a great job taping off adjacent rooms, so there was little to no dust cleanup. I'm pleased and impressed.
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Devin Foster
Sep 02, 2019
Great place very nice people and everything was taken care of quickly
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Lisa
Aug 08, 2019
John spent a lot of time helping me select hardwood flooring for our first and second floor and stairs as well as our LVP floors for the basement. He was easily accessible through the entire process of scheduling to the finish of installation. We couldn’t be happier with our new floors and I will never go anywhere else for my flooring needs. The prices are incredibly reasonable and the service is outstanding.
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Angelina Brannigan
Jul 27, 2019
Friendly and knowledge sales team, beautiful showroom, propmt customer service and most importantly, they do beautiful work. Highly recommend!
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Responded on: Aug 18, 2019 05:00 PM

Thank you for the great review!!!!! Great customer service, Great selection and great pricing is our goal. I’m glad that we have made you happy thank you very much
Gerry Mesard
Jul 23, 2019
Carpet buying and having it installed is never an easy task, however, it was so easy working with A Plus Carpet and Flooring. They are true professionals. The sales staff and installers were exceptional. I highly recommend this company. Gerry
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Anne Kuonen
Jul 23, 2019
I had my carpet cleaned by Thomas, who did an exceptional job! You can see from the before and after photos I have attached that he had his work cut out for him, and I wasn't sure the carpet could ever get much cleaner. Thomas was very courteous and efficient, and should be commended for a job well done. I would gladly recommend A+ Carpet for a flooring cleaning to everyone!
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Responded on: Aug 18, 2019 05:00 PM

Thank you so much for allowing us to service you. Our main goal is to make you happy. Goal accomplished!!!! Thomas is AWESOME! Thank you and thank you Thomas for showing such great care.
Jason Petrella
Jul 04, 2019
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Responded on: Jul 09, 2019 05:00 PM

Thank you😎😎😎😎😎
Brian Weisgerber
Jul 02, 2019
Dago was super friendly, punctual, worked patiently with me asking questions, taking pictures, and checking on the crew throughout the flooring installation. I was VERY pleased with him and his crew and the quality of work they provided.
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Lee
Jun 29, 2019
I chose A Plus Carpet and flooring based on personal recommendations and ratings to help me prepare my house flooring before putting it on the market for sale. Everyone was extremely helpful and knowledgeable; from my first phone call, to the estimate visit, to the hardwood flooring preparation, new carpet installation, other carpet stretching and cleaning went flawlessly and on schedule. The flooring is beautiful and helped my house sell in three days with multiple offers. I strongly recommend A Plus flooring and carpet for your flooring project.
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Nicole & Tom
Jun 28, 2019
We found A Plus Carpet and Flooring through an online search and chose them due to the high reviews. We used this company to have our carpets stretched and our kitchen vinyl repaired. We received a fair estimate, kind customer service and were scheduled for the job quickly. Our technician, Thomas, called before arrival and was right on time. He was kind, courteous and skilled. Thomas went above and beyond to make sure we were well taken care of! This company, and its employees, really helped provide a good service to our family during what could have been a stressful time and we are so glad we used them!
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Elaine Montana
Jun 19, 2019
awesome service and my floors have never looked this good! Juan and the other guys were incredible. Johnathan, Sean and Angelina could not have been more helpful.
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Kim
Jun 17, 2019
From the salesperson (Keenan) to the Office Staff and finally the installers, my carpet experience was five star! Had absolutely no problems and love the carpet.
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Kathi
Jun 12, 2019
Excellent service and knowledge, beginning with Gene. Our two installers did an impeccable job with attention to detail and polite and friendly service. I am moving soon but will definitely use this company for my new home.
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Stephen Ressler
Jun 12, 2019
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Responded on: Jun 14, 2019 05:00 PM

Thank you very much.⭐️⭐️⭐️⭐️⭐️ is awesome!!!!
Joyce Briggs
Jun 11, 2019
A plus just did a job for me that was a little confusing... they didn’t make me feel like I was asking to much!!! Everyone I talked with was so friendly and obliging... I thought this was way to easy... something is going to go wrong! But it only got better!!! When my rug was delivered not only did they do a beautiful job on my rug they brought the pad I needed cut to the exact right size!!!! The man who delivered the rug was nice, friendly, helpful knowledgeable and professional but also in a warm family way!!! I would never go to anyone else for my flooring needs! I just can’t get the right words for how happy I am... but my faith has been restored... in a business run by honest people!!!! Thank you guys so much!!! Joyce Briggs
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Karen Raucher
May 31, 2019
They did a very professional job on my floors. They installed hardwood floors and baseboard molding. Definitely would use them again. The guys came on time and worked very hard.
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Responded on: Jun 05, 2019 05:00 PM

Thank you Karen! We truly enjoyed working with you and we hope you enjoy your new floors!
Michael Barrash and Jerry Newton
May 12, 2019
We drove 30 miles to do business with A plus. Everything went great thanks to John L and the crew.
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Rajasi Joshi
May 08, 2019
We had a great experience working with Jonathan . The whole process from signing the contract to installation of the carpets/vinyl was completed in a timely manner. We were very happy with the new floors. We will refer Aplus carpeting to our family and friends. Thank you!
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Harry Murphy
May 08, 2019
A+ did an outstanding job! Your installation crew arrived on time and were very efficient. I believe the lead installer was named Tony. He knew exactly what to do and answered all of my questions and responded to all of my requests. The flooring looked perfect when they were finished!
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Ritu Shah
May 06, 2019
Just a wonderful experience getting the whole house hardwood floors done with A plus. Jonathan was very prompt in giving the estimate and followed up to answer or modify things we thought of later on. Very communicative throughout the process and followed through everything he promised. Fabrizio the installer was very knowledgeable and communicative. He steered us towards making the right choices without being condescending or pushy. His passion for his work came through every interaction we had. Finally Franklin was very good in helping finish up the last details. Would recommend highly to anyone looking to get hardwood flooring.
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Rajasi Joshi
Apr 25, 2019
We had a great experience working with Jonathan from A-plus carpet and flooring. He was very professional, and fulfilled all our flooring needs in a timely manner. I have recommended A- plus to some friends looking for a reliable and affordable flooring service. Thank you!
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Ted Argeroplos
Apr 18, 2019
The most amazing and professional company I have ever dealt with!!
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Mim
Apr 16, 2019
A Plus did a great job for us as we were preparing our home for sale. The service I received was exceptional, from start-to-finish. Keenan was able to meet with me on short notice, came to my home with samples, calculated a quote, and sent it to me in writing that evening. I had a tight schedule in completing the work, but they were very accommodating. And then, the movers left muddy footprints on a small area of carpet that was NOT going to be replaced, on the day before this new carpet was to be installed. I called the store and asked if they might be able to send some kind of spray cleaner to try to remove the red clay footprints...A Plus said they'd send someone over to take care of it while the installers would be there. At no extra charge! Sure enough, the installers arrived on time and did their job very professionally and well. And the carpet cleaner also came over with his equipment, and miraculously got rid of every bit of stain. I was so busy with other work going on in the house, I didn't even know when he left! I will definitely keep them in mind next time I need a carpet cleaning service (or new carpet).
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Nancy B
Apr 02, 2019
This is the fourth project in less than 1 year that A Plus Catpet has done a fabulous job on. The latest involved a rental property that we were selling and need to get carpeted fast. A Plus had their team install beautiful carpet in less than a week taking the extra step to carpet the closet. We also had luxury vinyl installed in the family room. Thanks A Plus, we just got four offers! Quality flooring sells!
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Meg Gertler
Mar 28, 2019
Keenan Doubleday was extremely helpful. He was efficient and knowledgeable about all things related to carpet. A Plus Carpet was recommended by our realtor and we were very pleased with the whole process from carpet selection ( which is impressive) to installation. The pricing was good. But the service was outstanding!
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Jack Bishop
Mar 27, 2019
Had our damaged engineered wood replaced with hardwood to match the original wood floors. Juan and his crew did an amazing job and were finished with the process of removal, install, sand, stain and poly in just 3 days. Recommending A Plus to everyone we know. Will have you install again on another floor in the future.
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Matt
Mar 27, 2019
The installers arrived at about 930 both mornings and got right to work. They didn't even break for lunch. The installation looks flawless and they left absolutely NO mess. They were the best and will go back to A Plus the next time I need anything done.
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Meg Gertler
Mar 26, 2019
We are selling our house and needed new carpet. Recommend by our Realtor,we were very happy with the carpet selection and pricing.
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Beth
Mar 23, 2019
very happy with installation and product
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Sarah Bari
Mar 22, 2019
Did a great job! Totally will recommend.
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Kathleen Hayes
Mar 17, 2019
The floors are beautiful and the service was great. There was a delay from the manufacturer, and A Plus bent over backward to still get the job done on time.
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Linda O'Hara
Mar 11, 2019
We love our new hardwood floor in our kitchen. The installers matched up the grain on the new hardwood with the grain on the old hardwood from the dining room. Everyone was professional, showing up on time and making sure the floor was completed to our satisfaction. Highly recommend!!
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Robert R. Bruno
Mar 09, 2019
We are so happy with our new carpet. They had amazing selection! Gene did such a great job recommending colors and carpet type. Installation went great as well. All with a fair price! Highly recommended!
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Responded on: Mar 25, 2019 05:00 PM

This is awesome. Thank you so much for taking the time to post your review. We appreciate you allowing us the opportunity to earn your business. We work with integrity. Welcome to the A+ family
Abisaí Ibañez Jimenez
Mar 08, 2019
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Responded on: Apr 03, 2019 05:00 PM

Thank you very much.
Allan
Mar 03, 2019
Everyone was great. From first contact to sales to the installers. Excellent service and I plan on using your company for all future flooring needs.
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Steve Grimes
Mar 01, 2019
The salesperson was very knowledgeable and willing to work with us to choose the right carpet. The installers were very friendly and professional, they did a great job minimizing seams.
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Responded on: Feb 28, 2019 04:00 PM

Thank you very much we appreciate you allowing us to earn your business. Welcome to the A+ family!
Joan and Frank Perrault
Feb 27, 2019
Guys came at 9:00 am. Left at 8:00pm They were professional and polite. They cleaned up before they left Oscar and his associate did a great job. Love the quality of the carpet. Our salesman , Keenan, was knowledgeable and easy to work with. He answered all our questions
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Ward Stephenson
Feb 20, 2019
We had a terrific experience working with everyone at A Plus. Our salesperson, Keenan, was very helpful, and the installers did a great job. Thank you Angelina and the whole team.
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Responded on: Feb 22, 2019 04:00 PM

Thank you very much we appreciate you allowing us to earn your business. Welcome to the A+ family
Joan Perrault
Feb 16, 2019
Oscar and his assistant (sorry did not get his name) worked from 9:00 am to 8:00pm to fix my uneven floors and lay our carpet. They were great. They worked steadily and professionally. (I did not rven see them take a lunch break). The carpet looks wonderful. I would highly recommend this company. They did the same years ago with my hard wood floors. They took the stain from the existing wood, patched the uneven parts of the subfloor ( formerly carpeted floor,) laid the floor, stained and coated it. You can not find where the old stopped and the new started. They also had brought in a second batch of wood to season before they even started since the first batch was still damp after three days of seasoning it and they said it would warp if it they laid it. Keenon was very helpful in helping us pick out our carpeting in the showroom. He knows his carpeting and could answer all our questions Outstanding company Joan and Frank Perrault
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Responded on: Feb 18, 2019 04:00 PM

Thank you very much, teamwork works!!! Welcome to the A+ family
Alexander Kurien
Feb 13, 2019
I do not know where to begin. We had extraordinary, superb, unimaginable, out of the world professional and courteous experience with the in-home consultation and measuring, visiting A Plus Carpet store, meeting the sales person and the owner, getting the final price quotes, scheduling the installation, to finally installing the carpets. The owner Eric is extremely focussed on one thing only - giving the best customer experience. His service excellence and product delivery record with us is impeccable and untainted. God bless you my friend Eric. Try Eric and A Plus Carpet for an unimaginable customer experience in buying carpets for your lovely home. Alex.
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Responded on: Feb 18, 2019 04:00 PM

The pleasure was all mine. Getting to know you has been a blessing. Our focus is on customer service and treating everybody fairly. I’m proud to say Thank you for allowing us to earn your business and most of all I gained a new friend.
Dave Irwin
Feb 11, 2019
Had new carpet installed in my living room and it perfectly complemented the existing colors in the room. Gene was very helpful and suggested the perfect carpet to meet my needs. Installer was professional and did a thorough job. The carpet is soft and comfortable to sit on. Would highly recommend A Plus for any flooring project as not one detail was missed.
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Responded on: Feb 13, 2019 04:00 PM

Excellent!!! Thank you and welcome to the A Plus Family
Patricia Harris-Keating
Feb 05, 2019
So far my experience with A Plus had been a real pleasure. Very competitive with their pricing. Ordered a rug this week. We'll see how the installation goes.....to be continued
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Responded on: Feb 08, 2019 04:00 PM

Thank you very much. We will make sure we continue with excellent service.
Kimberly Hildebrand
Jan 28, 2019
A Plus Carpet handled the carpet install for a community center my company was recently hired to renovate and redecorate. A Plus was professional, they installed promptly and the product and end result were amazing. I would highly recommend A Plus Carpet and Flooring!
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Responded on: Jan 28, 2019 04:00 PM

Thank you!!! Welcome to the A Pius Family😎
Pamela Burns-Muhler
Jan 28, 2019
So sorry to have to write this review but after numerous attempts to resolve several issues, I am resigned to the fact my carpet will not be fixed. I WILL give a shout out to a great salesperson and customer service representative, however the mainstay of a carpet dealer is the carpet installation, unfortunately the workmanship of the installers was poor. I have visible seams throughout my upstairs in additional to an area where the initial installer spilled glue on the carpet and an area where the seam separated with a secondary patch which at best is disappointing. During the last visit to correct the issues I was told this is the best it is going to be. Wish we could have worked it out. Update to the previous post: I feel compelled to provide an update as to how Eric handle the situation. Not only did Eric correct the defective carpet but he went above and beyond to make sure I was totally happy with the results. As I told him, my carpet now looks lovely. Eric, you restored my faith in the business men and women of this area with your level of customer service and genuine concern over your clients' satisfaction. Well done; I will happily use your company again in the future!
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Responded on: Dec 26, 2018 04:00 PM

Hi this Eric the owner. I want to make sure you’re taken care of. We want to give you five star service because that’s what we gave everyone and everyone deserves 5 ⭐️ service I have already left a message for you and we have sent you an email. Please give us a call so we can get this corrected. Hi Eric Rome the owner inspected the job. I do agree that one of the seams needs to be redone and two of the seams need to be trimmed. We are definitely going to take care of this issue. The homeowner is extremely nice and I agree at the seams are not 100% perfect. We are here to get five star service and we have a appointment set up to resolve the issue. Five star service is being delivered Update, We did not feel that this carpet would hold up to the dogs as good as we would like it to. We decided to take it upon ourselves to change the carpet out to a product that will hold up to the dogs better. We are doing this with no additional cost to the customer if using the same quality goods. We are a 100% stand up company. Even when things house inspections we decided to take it upon ourselves to change the carpet out to a product that will hold up to the dogs better. We are doing this with no additional cost to the customer if using the same quality goods. The seams and the workmanship definitely would’ve passed all inspections. But we are the type of company that goes above and beyond. It’s all about the happiness of our valued clients
Veronica DeSimone
Jan 26, 2019
Knowledgeable and patient staff in the showroom who went above and beyond to help us find exactly what we wanted. Great communication about install appointment and explanation for what we should expect. The crew was polite, clean, and precise. The final project is flawless! Friendly and personal follow-up after to confirm everything went perfectly. It was a huge relief for this part of our renovation to go so smoothly!
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Responded on: Jan 28, 2019 04:00 PM

Thank you! We strive for excellence. Welcome to the A Plus family!!!
Veronica DeSimone
Jan 26, 2019
Knowledgable and patient staff in the showroom who went above and beyond to help us find exactly what we wanted. Great communication about install appointment and explanation for what we should expect. The crew was polite, clean, and precise. The final project is flawless! Friendly and personal follow-up after to confirm everything went perfectly. It was a huge relief for this part of our renovation to go so smoothly!
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Carolina CarolinaP
Jan 24, 2019
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Responded on: Jan 23, 2019 04:00 PM

Thank you for taking the time to give us a five star review. You are appreciated!
Tonia Nelson
Jan 24, 2019
I was very pleased with the service I received. The installers arrived on time, were very courteous and professional and did an excellent job installing my carpet
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Responded on: Jan 23, 2019 04:00 PM

Awesome. Thank you for the great review.
Shauna Morgan
Jan 24, 2019
A+ Plus Carpet and Flooring did an excellent job installing beautiful hardwood flooring in 1 day - well below their original 3 day estimate. They made it east, listened to what I wanted and delivered quickly. I highly recommend!
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Responded on: Jan 23, 2019 04:00 PM

Thank you very much for the five star review. Your flooring looks absolutely beautiful and most of all we are so happy that you are happy. Thank you for allowing us to earn your business.
Ted Argeroplos
Jan 24, 2019
One of the best companies I have ever worked with, EVER!! Master tradesmen. I highly recommend them.
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Responded on: Jan 23, 2019 04:00 PM

Wow! This complement is incredible. We created the most amazing custom runners with the Stanton carpet. Absolutely beautiful absolutely amazing. You were such a pleasure to work with, welcome to the A PLUS FAMKLY.
Uyai E.
Jan 22, 2019
I can't say enough about A Plus --- Janathan took my order and helped tremendously! After the factory (where all these places get their products from) messed up -- and I mean the factory messed up big time, A Plus were able to track down the correct product I ordered and made sure it was delivered, and my floor installation was done as scheduled that day. I am giving a VERY HUGE shout out to Alex, one of the installers there: he is the best of the best and PERFECT with customer service. He could have left and not completed the job since the factory messed up the order, but he waited/stayed very late to get it done (after the factory corrected their mistake) --- and he gave great suggestions on floor maintenance, what not to do, etc. If you use A Plus, ASK for ALEX. They are lucky to have someone in tuned with products and customer service, which is a rarity in these days.
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Responded on: Jan 23, 2019 04:00 PM

Thank you , You, our client is the most important element of our business. We strive for perfection. Thanks for the excellent review and welcome to the A Plus Family 😊
Shiva Arava
Jan 21, 2019
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Responded on: Jan 25, 2019 04:00 PM

Thank you very much for the great review. You have been a pleasure to do business with since the first day I met you. Thank you very much.
Julie Schott
Jan 21, 2019
The sales person (John) was excellent. He listened to what we wanted and explained the advantages and disadvantages of each flooring solution --- put never pushed us towards a solution. The installation teams showed up on time, worked efficiently, were very courteous, professional, and left with things cleaner than they were to start with.
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Responded on: Jan 25, 2019 04:00 PM

Thank you, we are aware that you have choices and we are so glad that you allowed us to earn your business. Thank you for the great review. Welcome to the A Plus family 😎
Ray Hatch
Jan 19, 2019
The A Plus flooring installation was flawless. The floors are beautiful and the installation team was professional and courteous. I definitely recommend this company
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Responded on: Jan 25, 2019 04:00 PM

Thank you for the excellent review. You were such a pleasure to work with. Thank you for allowing us to earn your business.
Mary Donohue
Jan 19, 2019
Great experience start to finish. Crew were careful, did an excellent job refinishing the floors, cleaning up, and accommodated my move out/move in schedule over the Christmas holiday.
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Bonnie Wardlaw
Jan 19, 2019
A Plus Carpet cleaned my carpets for years and we finally made he decision that the needed to begin changing our flooring and decided to obtain estimates from A Plus. We worked with Clarke and the experience was great. We had flooring replaced in our kitchen, powder room and hall and the installers were great. Arrived on time, worked diligently and left the areas clean and beautiful. Thank you and we will be back to continue the replacement our the rest of the flooring.
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Responded on: Jan 25, 2019 04:00 PM

Thank you very much for taking the time and giving us such a great review. Clark is definitely an asset and just a wonderful person. Thank you very much we appreciate you allowing us to earn your business
Mary D
Jan 19, 2019
Great experience start to finish. Crew were careful, did an excellent job refinishing the floors, cleaning up, and accommodated my move out/move in schedule over the Christmas holiday.
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Responded on: Jan 25, 2019 04:00 PM

We are so happy that you love your new the refinish floors. Thank you so much for the five star review. Welcome to the A+ family.
A Arévalo
Jan 16, 2019
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Responded on: Jan 18, 2019 04:00 PM

Thank you 💥💥💥💥💥
mary ellen bilenki
Jan 16, 2019
Very easy to work with. Eric is amazing! They aren't happy unless you are happy! Highly recommend!
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Responded on: Jan 18, 2019 04:00 PM

Hi, You are absolutely a pleasure to deal with. I really enjoyed our experience together. Thank you so much for allowing me to earn your business. Nice + nice = great 😎
Steven Seely
Jan 12, 2019
Great job as always with APlus carpet. Great communication, punctual, and always a pleasure to deal with. Thank you once again APlus
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Responded on: Jan 13, 2019 04:00 PM

Awesome!!’ Thank you for allowing us to earn your business. Welcome to the A Plus family
Samuel Perry
Jan 03, 2019
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Responded on: Jan 04, 2019 04:00 PM

💥💥💥💥💥. Thank you!!!
Lilia Kaplan
Jan 03, 2019
Good workmanship. Good prices. The crew was clean and neat during and after job completion. John who was my contact at the office was very professional and responsive.
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Carly Bennett
Jan 03, 2019
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Responded on: Jan 04, 2019 04:00 PM

Thank you very much.
Evan Padousis
Jan 01, 2019
Very professional and always do a great job! Thank you!
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Kelvin Hemsley
Dec 24, 2018
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Responded on: Dec 25, 2018 04:00 PM

💥💥💥💥💥. Thank you
SK F
Dec 20, 2018
I love love my floors. I received 3 different quotes from different flooring companies and this beat all the other prices by a few hundred dollars. The installers did an excellent job! My sales guy, Jonathan, who helped me through the process was also very helpful. Great customer service and great finished product. I would recommend this company to anyone looking for great floors at a reasonable price!
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Responded on: Dec 20, 2018 04:00 PM

Thank you!!! We are delighted that you are happy with your new floors. We always tried to deliver perfection with a great price.
Helen Hufford
Dec 19, 2018
I am very pleased with customer service, installation, and the carpeting I purchased. I recommend A Plus Carpet and Flooring!
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Responded on: Dec 20, 2018 04:00 PM

Thank you very much, it was our pleasure serving you.
Christine Dockstader
Dec 17, 2018
Outstanding customer service, product knowledge, installation and pricing
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Responded on: Dec 23, 2018 04:00 PM

Thank you very much for your five star review. You are appreciated.
Julie Riddler
Dec 14, 2018
Nothing but good things to say: -easy to schedule -cheaper than I thought -good communication (called to say he was on his way) -on time -carpets look new
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Responded on: Dec 23, 2018 04:00 PM

Thank you very much and you have extra spending money for the holidays. Thank you very much for allowing us to earn your business.
Michele DeLaPena
Dec 13, 2018
We chose a carpet that we had installed in our previous home, so we knew it was of good quality. The purchase and measuring experience was fine. The installer arrived in a timely manner on the arranged day, and the removal of the old carpet and treatment for cat urine went smoothly. The installer worked diligently and checked carefully and replaced some of the carpet tacking which had been damaged. The carpet was installed in a bedroom and a split staircase with a landing. The installation went quite well. The installer was courteous and respectful, cleaned up the area, and was pleasant. The new carpet is very nice (Mohawk) and there is a noticeable difference between the new carpet/pad, and the older carpet/pad which is still in place in other areas waiting to be replaced with tile. I would recommend this business.
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Responded on: Dec 18, 2018 04:00 PM

Thank you very much. The details is what makes everything excellent on a job. We appreciate you and thank you for allowing us to earn your business. Happy holidays.
Ben Ring
Dec 11, 2018
We worked with Gene to find both vinyl and carpet. He was extremely patient, worked with us over several visits to get the colors/patterns we wanted, and really sold us with his professionalism and friendliness. The flooring arrived quickly and his crew installed the entire basement plus a set of floors in two days. Great work and we are very pleased with our new floors. Thanks, Gene!
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Responded on: Dec 27, 2018 04:00 PM

Thank you so much for allowing us to earn your business. Gene has over 30 years of experience. We want to deliver perfection every time. Thank you so much ,we appreciate you.
Leah Wilhelmsen
Dec 08, 2018
Great workmanship. No job too small. Very pleased with results. Installer was terrific
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Teresa Ramsey
Dec 06, 2018
Need carpet for several rooms. Everyone I talked to with A Plus Carpet was helpful and were able to answer all my questions. Enjoyed everyone from the store to the installers. Came on time to all appointments.
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Responded on: Dec 07, 2018 04:00 PM

Thank you. We aim for Percision. We want to give you the best of everything. Thank you so much for allowing us to earn your business.
Info MDLSINC
Dec 05, 2018
We recently used A+ carpet to replace all of our carpet. We were very happy with the pricing and result! Sales people were very knowledgeable and friendly, and install day went seamlessly. They even moved all of our large furniture pieces for us. I would highly recommend A+ for carpet and flooring needs!
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Responded on: Dec 07, 2018 04:00 PM

Thank you, we love 5⭐️⭐️⭐️⭐️⭐️. You deserve nothing less.
Peter Boyer
Dec 03, 2018
Very happy with the tile work in our kitchen.
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Responded on: Dec 03, 2018 04:00 PM

The best way to start off the week. Thank you very much for your five star review.
Kelley Mammarella
Nov 21, 2018
Wonderful service and great customer service have used for many years
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Responded on: Nov 25, 2018 04:00 PM

⭐️⭐️⭐️⭐️⭐️ thank you!!!
Lisa Dickerson-Guerra
Nov 21, 2018
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Responded on: Nov 25, 2018 04:00 PM

Nice!!!!
Andrea Cochran
Nov 20, 2018
A perfect 5-star experience from start to finish, replacing old carpeting in the finished basement with waterproof vinyl plank flooring. Salesman Jonathan Greeson explained the product options - no pressure, no up-selling - and was out the next day to measure with a detailed price quote following right away. The installation crew headed by David was super and the finished area looks wonderful. Everything was left neat and clean and the installation was done in one day. Thanks to everyone at A Plus!
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Responded on: Nov 25, 2018 04:00 PM

Now that’s a way to do it!!! Thank you for the great review. A teamwork paid off. Thank you so much for letting us earn your business 👍
henry akinyemi
Nov 14, 2018
Sale lady very knowledgeable of their products and got me exact what am looking for am very happy I will recommend this company .
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Responded on: Nov 20, 2018 04:00 PM

Thank you very much for allowing us to earn your business.
Zachary Radtka
Nov 12, 2018
Great prices and very fast install! I would definitely recommend and have them come out again!
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Responded on: Nov 16, 2018 04:00 PM

A great way to start off a Monday thank you very much we definitely appreciate you!!!
David Yost
Nov 09, 2018
They did a great job installing our new hardwood floor, but they don't do any touch ups on the scuff marks that they leave on the white risers or the hand prints that they left on the wall. We we're told that typically you're supposed to hire a painter to touch up everything afterwards. So we're off to buy paint and touch it up ourselves. They also don't give any warnings that they are on their way for the install, so it's more of a waiting game with a surprise appearance. Now that we know what to expect, we'll be more prepared for next time.
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Responded on: Nov 11, 2018 04:00 PM

Thank you much, you’re absolutely right, in carpet and flooring walls and trim will get Blemished .We do disclose all details of what to expect during installation. We do this by including all details in our contract but also we have an information sheet on what to expect. We believe that being information is the key to a successful installation. We like to be transparent about everything and we definitely do not like surprises. This is why we have all this information written in many places. However we always want to get five star service so please call my office and we will take care of this. I’m also going to have my office reach out to you. We want to give you five star service. We always go above and beyond.
Beth J Haskins
Nov 08, 2018
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Responded on: Nov 11, 2018 04:00 PM

5⭐️⭐️⭐️⭐️⭐️. Awesome, thank you
Robin Fast
Nov 07, 2018
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Responded on: Nov 11, 2018 04:00 PM

Thank you .
Kathy Geraghty
Nov 07, 2018
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Responded on: Nov 11, 2018 04:00 PM

Thank you very much for taking the time to review us. We appreciate you
April Maldonado
Nov 02, 2018
A Plus Carpet and Flooring have done all of my families flooring g jobs from cleaning to carpet to hardwood . They do an excellent job every time . Never would I go anywhere else.
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Oscar Ortega
Nov 02, 2018
I had my hardwood floor refinished and they did a great job on it. Looks brand new.
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Responded on: Nov 01, 2018 05:00 PM

Thank you for your feedback. We really enjoyed working with you.
Jill Hanley
Oct 29, 2018
From the time I placed the order to the time it was installed was 2 weeks. I could've had it sooner but timing wasn't good. Great service. Friendly installers. They did a wonderful job. Hardwood floor looks amazing! Highly recommend this company!
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Kathy P
Oct 29, 2018
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Responded on: Oct 30, 2018 05:00 PM

Thank you very much for taking the time to give us such a great review. You are appreciated. 😎
Kathy Powell
Oct 28, 2018
Great work and friendly staff.
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brooke santry
Oct 26, 2018
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Responded on: Oct 26, 2018 05:00 PM

😎💥⭐️⭐️⭐️⭐️⭐️. Thank you !!!!
Ashley Quasney
Oct 25, 2018
Everyone has been so helpful and the work turns out great! I definitely refer ppl to them because they fixed my bathroom floor from a huge problem and I decided to have them do my entire upstairs floor for my remodel :)
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Responded on: Oct 26, 2018 05:00 PM

5⭐️⭐️⭐️⭐️⭐️ is so awesome to see. I am so glad that we could fix your issues in the bathroom and I am so honored that you every four people to us and we did you’re upstairs floors. Another great day. Thank you so very much!
Keven Ofenstein
Oct 25, 2018
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Responded on: Oct 26, 2018 05:00 PM

⭐️⭐️⭐️⭐️⭐️💥 thank you!!!
Summer Days
Oct 23, 2018
Carlos came out to my house to clean my carpets, he was very nice, too his time, and did a great job!
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Responded on: Oct 28, 2018 05:00 PM

Thank you very much, Carlos does an excellent job. He is definitely a great representation of the A Plus Carpet and Flooring family. Thank you very much for the great review
Mihaela Jason
Oct 20, 2018
Amazing quality carpeting and hardwood in terms of materials and installation. We were very happy with the personalized attention, beyond qualified staff, and outstanding service quality. We also got carpet cleaning done the year after they installed it and they did the best job from any other carpet cleaner we've used. The pricing is fair and everyone is so professional. Highly recommend for all carpeting and hardwood needs!
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Responded on: Oct 24, 2018 05:00 PM

Thank you!!! We always shoot for the stars and deliver Heaven :)
Denise Wall Campbell
Oct 18, 2018
I have had two large projects completed by A Plus now. Our first was installation of beautiful hard woods in my kitchen and family room. The workmanship and quality are outstanding which is why I called them back for a second job. This job entailed sanding and refinishing existing hardwoods in a heavy traffic area of my home including foyer, powder room and hallway off the garage. A Plus did an amazing job refinishing these floors and restoring them to their beautiful condition. A Plus made sure I was completely satisfied with my project. They came back twice to ensure my satisfaction and that speaks volumes about their dedication to customers and quality of their work. Thank you to Franklin for his attention and care!
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Carrie Garbart
Oct 12, 2018
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Responded on: Oct 15, 2018 05:00 PM

5 stars.......awesome
Paul Reeder
Oct 10, 2018
My wife and I have used "A Plus Carpet & Flooring" twice during this year. First, we had the white oak floor in our dining room refinished (wood had been covered by wall-to-wall carpeting with rubber padding for at least 25 years) then our living room wood floor got refinished. Both times, the crew from A PLUS did an outstanding job and we were very pleased with our "new-looking" wood floors. Prices are reasonable. I very highly recommend "A Plus Carpet & Flooring" if you're considering having your wood floors refinished.
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Responded on: Oct 15, 2018 05:00 PM

Thank you!!! We love to deliver happiness.
Deborah Bardroff
Oct 09, 2018
The work was very professional and the quality was exceptional. The final look of the floor was beautiful and I'm sure it will last for many years.
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Responded on: Oct 15, 2018 05:00 PM

Thank you very much. Your floors do look absolutely beautiful. Great choice and materials and thank you so much for choosing us as your flooring expert
Tina Rivero
Oct 09, 2018
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Responded on: Oct 08, 2018 05:00 PM

Thank you for the five star review. You are appreciated
Chrissie Allen
Oct 09, 2018
Tim did an amazing job! We have a childcare center and our carpets can get pretty dirty, Tim pretreated them and got all the stains out!! We will be using this company every time!
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Responded on: Oct 15, 2018 05:00 PM

Thank you very much, Timmy has been with us for almost 15 years. He is awesome. Thank you for your great review.
Sarah Bagley
Oct 08, 2018
We had a great experience with A Plus! The customer service was fantastic and their service was prompt and the work was well done! We would definitely have work done with them in the future!
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Responded on: Oct 08, 2018 05:00 PM

Thank you very much
Jamie Colaianni
Oct 06, 2018
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Responded on: Oct 10, 2018 05:00 PM

Five stars is awesome thank you
Sarah Wolf
Oct 06, 2018
I can't Not thank A-Plus carpet for the work they did for me!! My flooring look Amazing!!! They take their time doing their job. I will be having them come out again to replace my carpet. I highly recommend if you need flooring or carpet to contact A-Plus carpet and flooring. Thank you all again
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Responded on: Oct 10, 2018 05:00 PM

Thank you very much. We know how important your home is to you so we want to give you the best of the best. Thank you very much for the great review
Ken Krause
Oct 04, 2018
Great service and wonderful salespeople
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Responded on: Oct 03, 2018 05:00 PM

Thanks Ken! We really appreciate you.
Andrea Harrison
Oct 03, 2018
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Responded on: Oct 03, 2018 05:00 PM

Thank you for the great review
danielle thomas
Sep 30, 2018
very knowledgeable and friendly
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Responded on: Oct 05, 2018 05:00 PM

Thank you very much, and a great way to start the day. You are appreciated
Jerry Mclemore
Sep 27, 2018
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Responded on: Oct 01, 2018 05:00 PM

Thanks for the five star rating
Alicia Wilmes
Sep 26, 2018
We had DuraCeramic tile installed in our kitchen in 2015. The initial installation was solid, but we did experience some chipping in the tile since that time. We made A Plus aware that we were unhappy with the long-term performance of the product, and they contacted us right away. Days later, they came out and replaced the damaged tiles and made sure we were satisfied. We appreciate their responsiveness and commitment to getting it right.
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Responded on: Oct 01, 2018 05:00 PM

Thank you very much. Customer service is everything. We appreciate you.
Adam Learn
Sep 21, 2018
I had them recently install carpeting and baseboards in my basement after it had flooded. When I called I spoke to Clark who came out the next day to give a quote. I had to wait a week for the other companies I contacted to come out. Clark by far was the most knowlegable and personable estimators that I dealt with. The quote was presented fully written out detailing all work to be done were as the other companies just told me how much is would cost verbally. The crew who came out to do the install did a great job and completed the work well faster than I had expected. I would highly recommend A plus carpet and flooring to anyone who needs any type flooring installed.
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Responded on: Sep 26, 2018 05:00 PM

Thank you very much for the great review. Clark is great to work with. He’s just a plain old good guy. Thank you very much for your business we do appreciate you
Kristen Smulsky Carter
Sep 15, 2018
Getting our house ready to sell it and was given A Plus information for flooring by our real estate agent. Very reasonable prices and beautiful work. Kicking myself I didn’t have this done while I was living here.... I love it! Diego and the other installers were great! Thank you A Plus!
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Traci Spiegel
Aug 28, 2018
A-Plus did my entire new home of hardwood - two levels - and the guys were amazing and the end result was awesome! We called them two years later for our basement and Eric recommended the perfect product! Can’t say enough about A-Plus!
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Barbara T
Aug 27, 2018
A-Plus came in at the price the insurance set for pad replacement and re-laying the existing carpet, which means to me they are reasonable and fair. Good customer service. The workmen were polite and although they rescheduled, showed up at the time they said they would. I recommend this company.
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Responded on: Aug 28, 2018 05:00 PM

Thank you very much, your kind words make our work worthwhile. We believe in honesty, great customer service, and most of all being thankful for great customers like you. Thank you very much
Roy Rosnik
Aug 18, 2018
A Plus was the last place we went to look for new carpet. I am so glad my wife said - since we were out - might as well see what they have. We had them refinish the hard wood floors and install new carpet while we were on vacation. We came home to new floors. Wow - the guys did a great job. They dusted and vacuumed everything. If you are looking for new carpets or refinishing hardwood floors - give them a call - or stop by and see what they can do for you.
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Responded on: Aug 18, 2018 05:00 PM

Thank you for the great review and the great recommendation. We’re so happy that you love your New carpet and hardwood floors. You just made our weekend thank you very much
Edward Armstrong
Aug 15, 2018
We are so glad that we chose to do business with A Plus Carpet, a first class operation. First, we really appreciated working with our salesman Clark who took the time to explain the new carpet technologies and work with us to select samples and various color options. When we narrowed it down to a few choices, Clark's opinion to go with a lighter color was very helpful and turned out to be a great choice. Finally, Jose and Pasquale, our installers, were absolutely awesome. They treated our house and the carpet like it was theirs!!! They took their time when they moved our furniture and were so impressive in their teamwork as they installed our new carpet. Finally, they took the time to make slight furniture adjustments before they left. OVERALL, we will gladly utilize A Plus for our future carpet needs and we highly recommend them to others.
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Responded on: Aug 20, 2018 05:00 PM

Clark is awesome!!! Jose and Pasquale have been part of our team for over 15 years. I love seeing them every day. We definitely appreciate your great review. Thank you so much for allowing us to earn your business.
mandy rodriguez
Aug 09, 2018
I've had a pleasant experience dealing with A Plus carpet and flooring. Everyone at this company will go out of their way to provide you with nothing but EXCEPTIONAL service. Eric (the owner) will do everything to make sure that all of his customers receive 5 star service, he really does go above and beyond and that is what sets A Plus Carpet and flooring apart from the rest. I am very pleased with my new carpet and glad that I chose a locally owned company that truly cares about their customers. The day of install the guys showed up ready to work, they were fast, efficient and did meticulous work. I will not hesitate to use A Plus for future work in my home and I have already recommended A plus to several neighbors and will continue to recommend them in the future. Thank you again for providing impeccable service! ~Mandy
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Mandy Rodriguez
Aug 08, 2018
I've had a pleasant experience dealing with A Plus carpet and flooring. Everyone at this company will go out of their way to provide you with nothing but EXCEPTIONAL service. Eric (the owner) will do everything to make sure that all of his customers receive 5 star service, he really does go above and beyond and that is what sets A Plus Carpet and flooring apart from the rest. I am very pleased with my new carpet and glad that I chose a locally owned company that truly cares about their customers. The day of install the guys showed up ready to work, they were fast, efficient and did meticulous work. I will not hesitate to use A Plus for future work in my home and I have already recommended A plus to several neighbors and will continue to recommend them in the future. Thank you again for providing impeccable service! ~Mandy
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Richard Ryan
Jul 31, 2018
Salesman very patience and not being pushy to make sale that day on carpet. Very professional. Worked with us, what is extremely difficult decisions. The 2 installers could not have been any nicer. Both malicious , helpful and courteous. I used A-Plus before and recommended to couple of my neighbors. They also spoke highly of them. Rich
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Responded on: Aug 05, 2018 05:00 PM

Thank you. You were a pleasure to work with. We are so glad we could help you with your decisions. We pride ourselves on being as nice as possible. Thank you
Laurie Boyle
Jul 24, 2018
We had Clark from A+ flooring come out and give us an estimate to repair some significant damage to our hardwood floors due to a move. The movers apparently dragged some of the heavy pieces of furniture across the floor rather than lift it when taking it out if the house. The scratches were large (10-15 ft in length) and in several different places leading to the exterior doors. Clark saw that the scratches went through the finish and were down to the bare wood. He said the only way to completely remove them would be to sand and refinish all the floors. While his estimate was comparable to others, it was more than we wanted to spend. I called him back to see if there were other options. He then suggested screening and finishing the floors which would hide the scratches but not remove them. We went with that option since this is a rental home for us. The crew came out and did a terrific job on the floors! I met them at the house and asked them to screen the most damaged areas twice before putting the finish in. They agreed to do it, and when they were finished, the floors looked brand new! We are thrilled that this procedure has diminished the look of the scratches significantly and made the whole floor look great again! Thanks to Clark for suggesting this option, and to the guys that worked so hard on the floors. Great Job!
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Responded on: Jul 24, 2018 05:00 PM

Thank you very much for the incredible review. Clark is such a great guy and very knowledgeable. I will make sure I give him a special award. Thank you very much I do appreciate you
Jill Stedham
Jul 19, 2018
Could not ask for better. Quality product, quality installation and quality service!
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Responded on: Jul 19, 2018 05:00 PM

Thank you, team work = greatness. You were excellent to work for.
alyson scherer-white
Jul 17, 2018
Needed a few spots repaired and carpet restretched. They were professional friendly and did a great job. Not to mention they were well below all other quotes for the job.
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Responded on: Jul 19, 2018 05:00 PM

Thank you. Another great day!!!
Brandon Chan
Jun 28, 2018
Worked with Jonathan to put together an estimate for new vinyl and carpet. He did a great job explaining the products they had to offer and answered any and all questions I had. We interacted primarily over email and there was no pressure to make a purchase. The price point was great, installation only took a day, and the flooring looks amazing. Will return for my next project and would recommend their services to anyone in the market.
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Responded on: Jul 01, 2018 05:00 PM

Thank you very much, We always strive for excellence in customer service. Thank you for your great review
W Walker
Jun 25, 2018
Excellent service in the store and prompt, professional, installation. The installers fixed our squeaking underlayment, and installed new carpet in the upstairs bedrooms, halls and stairs. Although not the cheapest, we didn't want any hassles and couldn't be happier with this company!
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Responded on: Jul 01, 2018 05:00 PM

Thank you. We are glad that you Appreciate the value of a great workmanship. Thank you very much we do appreciate you
Sori Meredith
Jun 18, 2018
Another awesome experience with A Plus Carpeting. I had the whole basement re-carpeted at our old house which is on the market and also had the carpet in the master bedroom in our new house replaced. Both quality jobs. The crews are great. Thanks for another great job!
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Responded on: Jun 18, 2018 05:00 PM

Thank you !!!!
Rebecca Soustek
Jun 16, 2018
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Responded on: Jun 18, 2018 05:00 PM

Loving the review. Thank you!!!
G.L. Jones
Jun 14, 2018
Our new carpet is amazing! I really enjoyed working with all the great people at A Plus Carpet from Clark our salesman, who is hilarious, to the fantastic installers who work like magic moving furniture and laying carpet. The whole process was easy, resonable and much better service than the big box stores. We plan on using them again for the rest of our house!
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Responded on: Jun 18, 2018 05:00 PM

Thank you very much for taking the time to give us such a great review. We really enjoyed working with you
Peggy Berwanger
Jun 07, 2018
A Plus was wonderful to work with and I got a terrific installation of quality carpet for a great price! They were very pleasant and accommodating when I had to reschedule 3 times. Couldn’t be more pleased, thanks.
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Responded on: Jun 12, 2018 05:00 PM

Thank you very much for the great review.. we understand things come up in life and we are always willing to accommodate. Flexibility is the key to life. Thank you so much for allowing us to earn your business
Charles Krick
Jun 07, 2018
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Responded on: Jun 12, 2018 05:00 PM

👍👍👍👍 thank you !!!!
Jennifer Matthews
Jun 02, 2018
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Responded on: Jun 05, 2018 05:00 PM

A Plus Carpet and Flooring ❤️ great reviews
Pedro Rocha
May 30, 2018
I called A Plus (from a recommendation by a neighbor) on a Tuesday and spoke with John about getting a quote for carpet and installation in my basement. I told him I was in a bind and needed it done as soon as possible. John came over 10 minutes after the call ended and came with samples for the different options I had. I selected one and received the quote that night. I called the next morning to move forward but asked if they can install it by Friday at the latest. John worked his magic and probably pulled a few strings and we scheduled for the installation on Thursday. Thursday morning came and a crew of 2 people came and installed the carpet and they were great people too. Everything turned out great from the quote to the unstall. Highly recommended.
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Responded on: Jun 05, 2018 05:00 PM

Thank you very much for the great review. John always tries to go above and beyond. He really pushes the envelope to make our clients happy. Our whole team works so diligently to deliver excellence. We are very blessed to have you part of the A Plus Carpet and Flooring family. You made our night. We do appreciate you.
Debbie Bowden
May 28, 2018
I had a great experience at A Plus Carpet and Flooring. It was my first time in the store. The staff was very helpful, they have a large selection of flooring materials and they allow you to take home samples. I would definitely buy from them again.
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Responded on: May 29, 2018 05:00 PM

Thank you very much for the great review. We really appreciate you allowing us to earn your business. Thank you !!!
Linda Hamrick O'Hara
May 26, 2018
We had a huge job done in our house. Twenty year old wall-to-wall carpeting had to be removed and disposed of. Also, on the first floor they had to match old wood (red oak) with our new addition's floor (white oak). I didn't know my home could look so beautiful!! Also, special shout-out to the crew that worked in my house. They moved furniture, and they were so careful, like they were moving their funiture! They showed up on time, were courteous, answered all my questions, and actually finished earlier. We were out of town during this time and they rearranged their schedules to accomodate ours. Their price was so much more reasonable than their competitors' estimates. I'm going to have them come back to do my kitchen floor. They were recommended to me by my brother and my neighbor. I have recommended them to my sister-in-law and friends. Love them!!
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Gwendolyn Hartong
May 25, 2018
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Responded on: May 27, 2018 05:00 PM

Thank you very much for the five star rating. We always shoot for the stars.
James Allotey
May 23, 2018
They were very helpful in guiding us through the process, leading to probably the best outcome. Outstanding!
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Responded on: May 27, 2018 05:00 PM

Thank you sir, we are so glad that we earned your business. I really enjoyed working with you. Thank you very much for the great review.
Nicole Simpson
May 22, 2018
So professional! They did a great job replacing carpets in some areas, cleaning other areas of carpet and couches. We were really impressed! Staff was friendly.
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Responded on: May 27, 2018 05:00 PM

Our team at A Plus Carpet and Flooring is so happy for the great review. You just made our day knowing that you’re happy with our services and our friendly staff. Thank you
farnaz ghane
May 21, 2018
They did awesome job in my office. It only took 2 days and the place look great. Eric the owner and all his staff are highly professional and they pay attention to detail. They really take care of their customers and they are honest.
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Responded on: May 27, 2018 05:00 PM

You are so fun to work with. We are grateful that we had the opportunity to complete your flooring needs.
Kevin McRobie
May 17, 2018
Great product, professional installation and great price!
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Responded on: May 27, 2018 05:00 PM

Thank you sir. Awesome!
Shanna Engel
May 17, 2018
When A+ Carpeting gave me their first estimate it was out of my budget. Jonathan stated he would keep my quote and let me know if any deals arose. An excellent deal came along making the job more affordable. If he hadn’t reached out I still would have my old carpet. Most companies don’t do that.
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Doug Cronin
May 17, 2018
I thought that I knew what i wanted but after meeting with Eric, he told me to trust his judgement and so happy I did. The flooring looks so much better than I imagined and for less money that I expected. The installers were professional, fast and very polite. It went so well that I’m having them do the rest of my house. Thanks guys
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Responded on: May 27, 2018 05:00 PM

We Love that you love your floors. Thank you!!!
Dawn Horner
May 11, 2018
I hired A Plus to refinish and stain my stair treads and landings. I had a great experience from beginning to end with A Plus. The employees were very responsive and helpful in answering my questions. And the crew that came to my house worked extremely hard and were very professional. The end result is beautiful!
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Responded on: May 27, 2018 05:00 PM

Thank you , You made our day !!!
Dawn Rubin
May 10, 2018
I was very pleased and impressed with my experience with A Plus. They deserve an A Plus for a great job!
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Responded on: May 27, 2018 05:00 PM

Thank you very much, we strive for perfection and to make our clients happy. Thank you so much for the great review
Jewel Na
May 04, 2018
I am so glad I chose A Plus Carpet! I’m very satisfied with the overall installation. The employees did a very clean and thorough job...and nothing was damaged in the process!
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Responded on: May 27, 2018 05:00 PM

Thank you for the awesome review. Clean and neat and respectful is the only way. Thank you for choosing us
Sara Lopez
Apr 26, 2018
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Responded on: Apr 25, 2018 05:00 PM

Thanks Sara, you ROCK!
Chip Delmar
Apr 26, 2018
The installers of our laundry/bathroom floor were polite, thorough, and answered all my questions. They cleaned up everything before they left. I'm using APlus to install our kitchen floor next!
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Responded on: Apr 26, 2018 05:00 PM

Thank you very much, we appreciate you and your business. You’re great review just made our day. Thank you so much!!!
Nancy Briguglio
Apr 19, 2018
We just had a big job done, over 1,700 square feet of new hardwoods along with the old hardwoods refinished to match, all with a beautiful custom stain. We have little kids and dogs so A Plus put a super resilient finish hat avoids scratches and spills. The floors are stunning and the price was fair. There is no better place for big or small flooring jobs for your home or business.
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Responded on: Apr 18, 2018 05:00 PM

Thanks Nancy, it was our pleasure!
Judith Padden Flaherty
Apr 19, 2018
All A Plus staff from salesroom person who arrived promptly to measure for the job to the men who installed the carpet were on time (early even!), efficient, professional, and very friendly and easy to interact with. A Plus once again receives an EXCELLENT rating from us! We arse happy to recommend them to friends and acquaintances.
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Responded on: Apr 25, 2018 05:00 PM

Thanks Judith! We appreciate your business and referrals 😍
E Roberts
Apr 09, 2018
Great experience! We had basement carpet Installed. They were fast and kind. We had upstairs carpet cleaned. They cleaned fast and reasonably and 2 weeks later came back for baby vomit for free!!!! Will use forever.
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Responded on: Apr 14, 2018 05:00 PM

Awesome, we treat our customers like family. Thank you so much for choosing us. We will take excellent care of you forever.
Ashley DiMaggio
Apr 06, 2018
A plus carpeting did an awesome job. They cleaned pretty much all the carpets in our house for half the price of other companies and did an amazing job. They were quick, professional and friendly. Will definitely use them again.
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Responded on: Apr 08, 2018 05:00 PM

Thank you very much for your great review!!!! You were awesome to work with
Susan Schmaltz
Apr 05, 2018
We needed our oak entryway sanded and refinished, A Plus gave us a great quote, came and did the work just one day after the quote, and it's beautiful! Thanks A PLUS!!
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Responded on: Apr 18, 2018 05:00 PM

Thanks Susan, we appreciate you!
Pamela Douglas
Apr 02, 2018
I simply had the BEST experience with A Plus Carpet and Flooring! From the estimate and sales, all the way through to the professionlism of the teams that did the installation of our hardwood floors throughout the house and carpeting in the basement, it was a very positive experience indeed! A complete "thumbs up!"
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Responded on: Apr 08, 2018 05:00 PM

Thank you very much. Your excellent review means the world to us. Thank you, thank you, thank you!!!
Michael Hinckle
Mar 12, 2018
I hired A plus for a small carpet repair job in my house and the entire experience was exceptional. All the employees I interacted with were extremely helpful and professional and addressed all my concerns. I have a couple upcoming jobs and A-Plus will be my go-to flooring company as well as the company I refer to all my friends and clients. Keep up the good work.
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Erik Kowalski
Mar 12, 2018
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Responded on: Mar 11, 2018 05:00 PM

We do not discriminate for age, race or anything. Please give me a call anytime. I’ll have never in almost 20 years had a complaint on our customer service. Thanks for calling me, Thanks for taking the time and calling me. And you were excellent to deal with. I look forward to meeting you at your home and giving you the personal customer service that you desire. I will bring the showroom to you. Thank you very much
Diane Desmarais
Mar 10, 2018
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Responded on: Mar 14, 2018 05:00 PM

Thank you so much for the great review. You made our day!!!!!!
Lauren Obrien
Mar 06, 2018
Excellent company. The price was extremely competitive, the job was completed in the time stated and the company was extremely responsive with any followup questions that we had. Would highly recommend.
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Responded on: Mar 07, 2018 04:00 PM

Thank you for the awesome review,. We strive for Perfection. You made our day by sharing your review with everybody. Thank you so much
Daniel Nash
Feb 26, 2018
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Veronica Grant
Feb 21, 2018
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Responded on: Feb 26, 2018 04:00 PM

Thank you very much. Our goal is to deliver the best service and the best quality. Most importantly we want to deliver happiness to your home. Thank you so much.
John Reutemann
Feb 20, 2018
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Responded on: Feb 26, 2018 04:00 PM

Thank you very much sir, your runners are absolutely outstanding. Another great review, you made our day. Thank you
Kathy Welsh
Feb 12, 2018
Great experience overall. From scheduling to the estimator to installation. The installers were prompt, professional and did an excellent job. Would definitely recommend them . :)
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Responded on: Feb 14, 2018 04:00 PM

Thank you very much for the excellent review. You just made our day!!!
Justin Duvall
Jan 30, 2018
A-plus was super easy to work with, professional, and priced appropriately. Would definitely use them again.
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Responded on: Feb 03, 2018 04:00 PM

Thank you very much, I appreciate the great review!!! Thank you :)yRespond as A Plus Carpet and Flooring...
Eric Altvater
Jan 24, 2018
I had carpet installed a few years back in a rental property I own. They came in and knocked it out in a single day and it was reasonably priced. Would definitely use them again.
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lauretta kerr
Dec 31, 2017
Great customer service and quality products; fast and professional installation; thorough follow up with any issue or detail during or after process of hardwood floor installation to replace carpet, hardwood and ceramic tiles on main living level. Highly recommend A Plus Carpet!
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Responded on: Jan 06, 2018 04:00 PM

Thank you, HAPPY NEW YEAR TO ALL!!!
Joshua Cho
Dec 29, 2017
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Responded on: Dec 30, 2017 04:00 PM

Thank you very much, you are appreciated
Patty Smith
Dec 09, 2017
I need to convey that I had an experience where the owner (Eric) showed that the most important thing to him is having a satisfied customer. My issue was that after the installers said they were done, I did not believe that I was given everything that the estimator had promised. Initially I did not get satisfaction from the estimator or from someone else in the office. I was told that Eric would need to get involved, but he was currently out of town for a few days on a holiday weekend. Upon his return, Eric promptly came out and did an inspection. Eric agreed to complete the job to my satisfaction, and he personally was involved in doing the work to complete the job. I am very happy with the completed job. So my best advice is in the event you are unhappy with any installation and were unable to resolve the problem with an employee, ask to speak to Eric. Eric explained to me (and it makes sense) that employees only have a certain amount of latitude in making monetary decisions.
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Responded on: Dec 13, 2017 04:00 PM

You are appreciated. My focus is always on the customer and always on quality. I truly believe that if you’re doing something for money you’re doing it for the … You are appreciated. My focus is always on the customer and always on quality. I truly believe that if you’re doing something for money you’re doing it for the wrong reasons. Our work as a reflection of ourselves. I need to make sure that I show my appreciation for each and every customer that uses to do business with me. Money is never my motivator, quality and a happy customer is what makes a business successful. Thank you very much you are truly appreciated.
Jerit
Dec 06, 2017
A Plus gets an A+. Very friendly people. Clean and conscious of other people’s belongings. Excellent communication and workmanship. Normally I would just use Home Depot and deal with their crappy customer service. Keenan is your carpet guy, he is a pro’s pro, and is very competitively priced. Use these guys.
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Responded on: Dec 12, 2017 04:00 PM

Thank you very much. We concentrate on the details, customer service and quality. Keenan is extremely detailed and has a great heart. Really appreciate your business we are blessed to have you as one of our customers. Thank you very much
Jerit
Dec 04, 2017
A Plus gets an A+. Very friendly people. Clean and conscious of other people’s belongings. Excellent communication and workmanship. Normally I would just use Home Depot and deal with their crappy customer service. Keenan is your carpet guy, he is a pro’s pro, and is very competitively priced. Use these guys.
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Responded on: Dec 04, 2017 04:00 PM

Thank you very much. Happy holidays
Mo Mo
Nov 08, 2017
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Responded on: Nov 07, 2017 04:00 PM

Thank you very much. Five stars is awesome
Nibal Abu-Ghaida
Nov 08, 2017
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A Music Lover
Nov 01, 2017
We couldn't be happier with the service we received. The sales agent Jonathon was knowledgeable and thorough. The work crew arrived as scheduled and completed the floor refinishing in a superb manner. Will use this company again when or if the need arises.
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Responded on: Nov 06, 2017 04:00 PM

Thank you very much. Johnathin is a top-notch estimator. We are so glad you chose us. Thank you
Denie McLaren
Oct 31, 2017
A Plus Carpet and Flooring always meets my expectations for both my commercial and residential needs. Their selection is what I want as a designer and their in-house installers are top quality when it comes to precision cutting in the most difficult of spaces....no shoe molding to cover mistakes! I've had the pleasure of working with A Plus' carpet, re-finishers and wood installers, all whom I give an A++
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Responded on: Nov 06, 2017 04:00 PM

Thank you very much. Details are what really make the job. Thank you so much for choosing us we do appreciate you.
James Foran
Oct 31, 2017
Absolutely fantastic experience. Everyone in the company from the owner on down was first-class. I researched a large number of competitors, and I am so happy that I chose A Plus Carpet and Flooring. The new luxury vinyl floor looks tremendous, and the installation was outstanding. The pricing was also excellent. I would give them six stars if I could.
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Responded on: Nov 06, 2017 04:00 PM

Thank you so much for a great review. Your floors look so beautiful. We absolutely loved working with you. Thank you so much for choosing A Plus!!!
Joanne Ehle
Oct 31, 2017
The salesman in the office was polite, knowledgeable, & not pushy. On the day of installation the team was very professional & did a great job. I would highly recommend A+Plus+Carpet & Flooring.
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Responded on: Nov 06, 2017 04:00 PM

Thank you, we believe in treating people fairly And delivering excellence. We know you have choices out there and we really do appreciate that you choose us. Thank you so much.
Jim Foran
Oct 27, 2017
I absolutely loved working with this company. First-class people. Fair pricing, outstanding installation. I would give them six stars if I could. The new luxury vinyl looks wonderful! Thanks for a job well done.
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Responded on: Oct 30, 2017 05:00 PM

Thank you for your great review. You are appreciated . Have a wonderful day. 😊
Jon Crenson
Oct 23, 2017
This my second experience with A Plus and that should say it all. I came back because they did great the first time and did not disappoint this time around. You cannot do better for price, quality, service, and professionalism. We have had carpet installed by Lowe's, Empire, and another in the past. They do not compare to A Plus.
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Responded on: Nov 06, 2017 04:00 PM

Thank you very much. You Just made our day. The best compliment we can have is a returning customer. Thank you very much!!!
Donna Sanger
Oct 13, 2017
Keenan and A+ carpet were great! The price was good and the service perfect. Highly recommend these folks.
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siobhan zarek
Oct 10, 2017
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Responded on: Oct 09, 2017 05:00 PM

Thanks for making our day!!!
Ellen Lauer
Sep 29, 2017
Had a wonderful experience. Sergio did our entire condo himself. Very professional and looks great. I would highly recommend them and will definitely use them in the future.
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April Bayliss
Sep 27, 2017
Great place to get your flooring! Communicative and professional. Will never use another flooring company. Anyone who visits this page should check them out. You won't be disappointed. :)
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Franklin Israel Maldonado
Sep 27, 2017
AWESOME PLACE AND PEOPLE TO DO BUSINESS WITH. WILL RECOMMEND ALL MY FRIENDS WHO NEEDS FLOORING.
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Jennifer Kaptain
Sep 27, 2017
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Karen Yezek
Sep 22, 2017
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Responded on: Sep 21, 2017 05:00 PM

Thank you very much.
Grace E Garrett
Sep 12, 2017
We needed to have 3 bedrooms, hallways, stairs and living room carpeted. I researched many different businesses on line and narrowed it down to two and then visited both showrooms. Both were nice but I was particularly impressed with the friendliness, hospitality, knowledge and PATIENCE of the A Plus staff. At first I met one of the young women from the back office, who was very helpful and then with John Hinzema, one of the carpet salespeople. He was very knowledgeable about the different types of carpet and carpet brands and I was looking for facts and specs as well as touch and color. They were awesome about letting me just putz around and look in my own time with no pressure, and yet they were attentive and would ask me if I needed any help periodically as well, the PERFECT mix! I chose some carpet but wanted to think about it and took some samples. It took me awhile to figure it out and I wanted my husband to look as well. In the end we decided on a beautiful medium gray carpet from Dreamweaver carpet! It is a somewhat new brand but when I asked about it's history John was very knowledgeable about the brand and my second set of research backed up what he said and convinced me to opt for the Dreamweaver. Their facilities are very eco-friendly and the carpet is excellent quality and it comes in I think three levels/prices. We opted for the highest level and it beautiful, soft and seems to be awesome quality! We have had it for a total of 4 days. I LOVE walking on it barefoot! It is soft but sturdy and I don't have to wear shoes on my sore foot when I walk on it! Fabulous for me! The installers were great! They came at 8:00AM and were done by about 2:30PM and they did 3 bedrooms, upper hallway, long stairs and the living room. The were professional in their manner. They were very careful of how they took out the old carpet and did NOT spray dust everywhere! They also swept up well. I have bad allergies and could not have been more pleased at how careful they were about pulling up, rolling up and taking old carpet out! Huge!! The installation looks great and seems great! Very precise and beautiful! The whole process was easy! Only thing that was difficult was me picking a color and in the end they worked with me and my husband to show us a completely different carpet than I thought I wanted and we chose a medium gray instead of white that I had my heart set on! I could not love my gray carpet more than I do! I am SO proud of it and Pleased with it and the service we had! A+ for A Plus I would definitely choose them for flooring when I do my basement!
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Diane Taylor
Sep 09, 2017
Everything was great - from the sales professionals to the installers!
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Responded on: Sep 10, 2017 05:00 PM

Thank you very much you are awesome to work with
Diane Taylor
Sep 08, 2017
I recently had my wood floors sanded and redone as well as carpet installed on the stairs.They did a fantastic job. Highly recommend Eric and his team!
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Jeceny Amaya
Sep 07, 2017
Very professional and reliable
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Responded on: Sep 10, 2017 05:00 PM

Thank you very much, we appreciate your business.
Mike DeLuca
Sep 07, 2017
Start to finish-Excellent Wide selection of product Very helpful and knowledgeable sales staff and great installers recommend highly
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Responded on: Sep 10, 2017 05:00 PM

Thank you very much, you made our day.
solstice9ful
Aug 29, 2017
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Les Griffith
Aug 24, 2017
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Responded on: Aug 24, 2017 05:00 PM

Thabm you .
John seven
Aug 23, 2017
John H was great from the start at the store helping us pick out a carpet. No pressure, just helpful. He came out and did the measure himself. Sergio and Armando did a great job. These guys were fast, efficient, and professional. The carpet looks great. My wife says it looks much more like a home now. APlus reminds me of the old time mom and pop carpet and flooring store where all the employees know one another and they work together on a daily basis as a team. Some of the other outfits seem to contract out every step so you might not know what your getting from one step to the next.
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Responded on: Sep 01, 2017 05:00 PM

Thanks!!! Your right, we are family here. No one person can run a business, team work is the only way. Nice + Nice = AWESOME
Jacqueline Vance
Aug 23, 2017
I wish I could give this company more than 5 stars. I am a picky consumer (somewhat hard to please) and yet was overwhelmed by the excellent customer service and professionalism of this company. We needed the carpets cleaned and repaired in a hurry as a job relocation caused us to put the house on the market very quickly. Eric Rome arranged everything for us. Even when an unseen event happened (apparently stained padding caused a new stain to pop up on the carpet after cleaning) . Eric had a crew out the very next day to fix the issue for us before the photographer got here. And they didn't even own the problem but the came and took care of us right away. AND the carpets look new. Even the repair they did for us on the Berber. You cannot see the seam. Great service, friendly staff, very good price and honest. Can't ask for more!
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Responded on: Sep 01, 2017 05:00 PM

Thank you, thank you, thank you, you just made our day !!!!!
Stephen Drollinger
Aug 22, 2017
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Responded on: Aug 22, 2017 05:00 PM

Thank you very much. You're a pleasure to deal with
Christine Parker Montanez
Aug 22, 2017
I absolutely love the carpet and had no problems with installation. The carpet is the perfect color and feels like you are walking on clouds. I actually had to reschedule due to an unexpected death in the family and they were very understanding and accommodating to my schedule. The only reason I have rated 4 instead of 5 is because I was not prepared to do a lot of touch up painting from the installation workers banging the furniture on the walls and door frames. Most of the furniture needs to be replaced so I don't really care about it but it has not been long since I painted the rooms and hallway.
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aileen Lee
Aug 15, 2017
Great customer service!! From owner to staff!! Anyone who needs flooring this is the place to go.. everything went on smoothly. They wont disappoint you. The minute you walk in the store you can tell they are friendly, available to help and answer your questions..
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Responded on: Sep 01, 2017 05:00 PM

Thank you so much for taking the time to writing such a great review. We really do appreciate you. You were a pleasure to work with
Rich Seymour
Jul 26, 2017
Eric and his Crews did an awesome job at my house when I needed it the most they provided replacement carpet after a major flood along with the humidifying my basement and taking away all the damage carpet thanks again Eric and to your company
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Responded on: Aug 24, 2017 05:00 PM

Thanks Rich, you have always been a pleasure to deal with and we appreciate your business. We know that you have choices and we are so happy you chose us. Thank you once again.
Lori Miller
Jul 24, 2017
We had hard wood refinished and carpet installed. Everything looks great! Loved being able to work with 1 company to do both jobs. Highly recommend!
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matt zielinski
Jul 23, 2017
A+ has been a great referral for me and my clients. Best prices in the market and always fast and fair.
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Responded on: Aug 17, 2017 05:00 PM

Thank you !!!! You have always been great to deal with
Shaun Kaptain
Jul 22, 2017
Our in-laws worked with A Plus Carpet and Flooring a few months ago and would not stop going on about the experience. We found ourselves needing new basement carpet, so gave A Plus a shot. The selection was massive, gorgeous showroom, they even gave us snacks while we browsed. We ended up replacing the basement carpet and also put Luxury Vinyl Plank in the powder room. Cannot say enough good things! Sales team, office, install crews were all super polite, punctual and kept us in the loop. Will definitely use them when we replace the bedroom flooring. A+ work guys!
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Responded on: Aug 17, 2017 05:00 PM

Thanks!!! We always do our best to deliver excellence!!! You are an absolutely awesome person thank you
Mary Beth Eikenberg Swidersky
Jul 14, 2017
Eric and his Team were extremely accommodating and professional. I love my carpet! They have a ton of selection in their beautiful showroom and are flexible in accommodating your specific needs. Mary Beth
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Melissa
Jul 12, 2017
I would hire them again to install carpet! The entire process from choosing the carpet to installation was spot on.
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Responded on: Aug 10, 2017 05:00 PM

You are awesome. Thank you very much!!! We appreciate The time you took to write your review
Crystal Moran
Jul 08, 2017
The team did an excellent job sanding and refinishing my hardwood floor. The color was just what I wanted and the workers were professional and courteous. Great work guys!
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Responded on: Aug 03, 2017 05:00 PM

Thank you very much, we appreciate the great review. Thank you for choosing us we know you have choices. We thank you !!!
H Scott
Jul 04, 2017
A Plus did a great job on our carpet. I would hire them again.
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Responded on: Aug 03, 2017 05:00 PM

Thank you for the great review have a great Fourth of July thank you
Elle D
Jul 02, 2017
The crew arrived on time. They restretched and installed my existing carpet with speed and precision. Old seams were re-connected where needed, leaving a neat and professionally-done appearance. Finally, they cleaned the reinstalled carpet, bringing a clean and brighter appearance to 15-year-old carpet. The results were far better than ever expected
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Responded on: Jul 26, 2017 05:00 PM

Thank you so much for the great review we appreciate you
Tory Price
Jun 29, 2017
Carpet was dirty. Tech got all stains out. Amazing service.
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Responded on: Jul 26, 2017 05:00 PM

Thank you very much, truckmounted steam clean systems, certified technicians and quality soaps. Thank U thank U thank U
Heather Young
Jun 28, 2017
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Responded on: Jun 27, 2017 05:00 PM

Thank you !!!!
Kevin Hill
Jun 28, 2017
Been using these guys for years. Always responsive and they're prices are very competitive. They show up on time, and the work is done with care. Highly recommend!
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Responded on: Jul 26, 2017 05:00 PM

Thank you!!!
Sarah Pennock
Jun 22, 2017
Prompt and very friendly service!
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Responded on: Jul 19, 2017 05:00 PM

We like to make carpet and flooring shopping fun. We appreciate you. Thank you very much
Christopher Thacker
Jun 22, 2017
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Responded on: Jun 22, 2017 05:00 PM

Thanks!!! We love a great review. THANK YOU!!!
amber richards
Jun 19, 2017
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robin Charity
Jun 08, 2017
A Plus has always delivered great service. Over the past 13 years, they have provided great cleaning services and new carpet to several of my homes. I give them 5 stars!
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Responded on: Jul 05, 2017 05:00 PM

Thank you so much. We love what we do, You are appreciated. Thank you
Roxanne Felder
Jun 02, 2017
The young men who installed my carpet were excellent. They got it done and it did not take all day. I'm so excited about my new carpet. I'm going to let them install the tiles for my kitchen floor! Yaaasss!!!
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Responded on: Jun 02, 2017 05:00 PM

Thank you.!!! It's a great day with a great review.
Ellen Callahan
Jun 01, 2017
It was wonderful working with Keenan, Rosemary, Sean, Juan and Ainaise at A PLUS CARPET AND FLOORING on Red Branch Rd! We had a huge problem with a much smaller flooring establishment and the owner of that establishment. A PLUS was able to step in, re-measure, order the correct amount of flooring we wanted, do all repairs to the subfloors and install the new floors all within 14 days! A PLUS CARPET AND FLOORING are now our "Go To" for all of our flooring needs!!! We love supporting family owned businesses in our area! Thank you A PLUS!!!
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Responded on: May 31, 2017 05:00 PM

Wow!!!! You just made my 20+ years in the flooring industry worthwhile. We absolutely love what we do. We thank you so much for giving the opportunity to resolve your flooring issues. Thank you so much for choosing A Plus
Alex Lichliter
May 30, 2017
Fast and adorable! Owner, technicians, and over the phone staff are all extremely wonderful to work with. Great customer service. Will continue to do business again and again =]
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Responded on: May 31, 2017 05:00 PM

Thanks. You are a pleasure to service.
fernando yamasaki
May 30, 2017
I had a commercial floor installed. They're on schedule, clean, honest and the best costumer service!
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Responded on: May 31, 2017 05:00 PM

Thank you for your great review. You have a beautiful establishment. Go Yamasaki Academy!!!
Meen Mine
May 27, 2017
I just had dining room living room family room carpet it. I love the way it feels on my bear feet. From the office to the installers I couldn't ask for any nicer people. Funny too. The guys were professional very nice respectable of my home, even when I didn't want the furniture back in the same spot they did it with a smile. Before they installed the floor at front door I wasn't all that crazy about it as I was in store but I absolutely love it. I'm bringing them back to do the bedrooms. It's a big difference between the carpet they put in and the carpet I already have in there, yuck.
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Karen Hamilton
May 24, 2017
Shopping with A+ was a terrific experience all around. There was a wide selection of carpet to choose from and the salesman (Jonathan) was knowledgeable, patient and helpful in the extreme. Last but not least, the Installation crew was top notch. They did a great job in record time. I have already recommended this store to friends here in my community, and will continue to do so without hesitation.
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Responded on: May 31, 2017 05:00 PM

Thank you !!! What a awesome day. Thank you so much for taking the time and writing such a beautiful review
Melissa Wintrode
May 24, 2017
quick friendly and looks great, using them again to do our basement floors!
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Responded on: May 31, 2017 05:00 PM

Another great day!!! Thank you.
Carol Roush
May 17, 2017
The store has a great selection of carpets, pads, and wood. Appointments were always kept on time and calls returned promptly. The installers did a good job completing the work as scheduled and cleaning up at the end of the job. I would recommend them if you're getting new flooring.
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Responded on: May 31, 2017 05:00 PM

Such a great review makes our work so meaningful. Thank you so much!
Andrew David
May 17, 2017
GREAT !!!!
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Responded on: May 31, 2017 05:00 PM

Thank you so much for the great review. You have been such a pleasure to work with. We appreciate you.
Meghan Patrick
May 09, 2017
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Jean K
Apr 28, 2017
Had an excellent experience with A Plus. Estimate was done efficiently with detailed email reports and several options. Definitely negotiate for what you would like (they even encouraged it with a price match guarantee). Prices seemed good for the level of carpet you want. Installation so far seems flawless and neatly done. Also had cleaning done in other section which was also done efficiently with friendly service. Overall everything was timely and professional. So far I love how everything turned out!
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Responded on: Apr 29, 2017 05:00 PM

Thank you!!! We always aim for 10000000% perfection
Jason Rea
Apr 25, 2017
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Responded on: Apr 24, 2017 05:00 PM

Thanks for the 5tars. Your the man!!!
Jackie Levy-Duncan
Apr 23, 2017
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Carl Jackson
Apr 22, 2017
Outstanding experience from the free in home estimate to the post installation follow-up. Franklin Maldonado, the operations manager, came to our home first to listen to what we wanted in price, quality and color. He then measured our rooms, and provided advice on the best carpet and padding options to meet our requirements. As it turns out, we didn't need to replace all of the carpet! He offered their carpet stretching service for a couple of rooms. That saved us quite a bit of money. He provided a very reasonable estimate for the total job and suggested we come to the A+ showroom for additional options. We arrived at the show room the next morning and were warmly greeted by the sales staff. We met with the sales manager, Rosemary Angeli, who took great care of us. She made us feel extremely welcome. She provided additional product and pricing options that were excellent. No sales pitch. No pressure. Just information and education on which color, carpet and padding options met our needs. We selected a great package and made arrangements for installation. Rosemary then introduced us to the owner, Eric Rome. He was very friendly and engaging. He wanted to make sure we were completely satisfied. On installation day, the team arrived on time and went right to work. They replaced carpet and padding in all 4 bedrooms, walk in closets, hallway and staircase. The installation turned out excellent! They took great pride in their work. They then stretched the living room and dining room carpet. It looks brand new! They cleaned up everything and thoroughly vacuumed all carpeted areas. All work was completed in less than a day. We received a follow up call from Franklin to ensure we were completely satisfied. Outstanding service and product with very fair pricing. We already referred them to several family members and friends. By they way, check out their new Premium Coffee Bar!
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Responded on: Apr 29, 2017 05:00 PM

You just made our day!!! Yes PLEASE check out our new coffee bar. We have top quality ORGANO. This is the Best coffee I have ever tasted. PLEASE check us out!!! Coffee is on me.
Lijie zhang
Apr 19, 2017
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Responded on: Apr 18, 2017 05:00 PM

We love to give 5 star service
Doug Thomas
Apr 18, 2017
The A Plus Carpet stretching and carpet cleaning team were very thorough. Thanks for the great carpet maintenance experience!
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Responded on: Apr 29, 2017 05:00 PM

Thank you for choosing A Plus for your carpet needs.
Claire Greiner
Apr 13, 2017
Carpet looks worlds better
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Responded on: Apr 29, 2017 05:00 PM

We love love it!!! Thank you.
Josh Zinnamon
Apr 13, 2017
Customer service is top notch! I work for a property management company and whenever I come across a flooring project, my first call is to A+. Whether your looking for new carpet or hardwood flooring, A+ is always the smart knowledgeable choice!
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Carol Pease
Apr 04, 2017
Excellent. They installed carpet in my masterl bedroom. Carpet was also cleaned in existing bedroom and stairs. The men went above an what I was expecting. Left all areas where they worked clean. Very respectful and pleasant. Kept me updated when they would arrive. 5 star.
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Responded on: Apr 10, 2017 05:00 PM

We love to read such a great review, you just made our day!!! Thank you!!!
Jp Grant
Apr 04, 2017
A Plus Carpet is a first class organization. At every step from initial proposal (that was 28% less than Bode) to installation on a tight schedule ( had to have the theater room ready for the Final Four Weekend) we were impressed with their communication and attention to OUR needs. This was great experience. Highly recommended!!
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Responded on: Apr 29, 2017 05:00 PM

Thank you. We strive for excellent customer service. Thanks for the great review.
Don Heasley
Mar 30, 2017
A Plus was right on time and did a phenomenal job and I will always use them for any future flooring needs!!
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Sandy Bowser
Mar 29, 2017
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Doug Ferguson
Mar 28, 2017
Outstanding, professional, high quality, and very reasonably priced carpeting
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Responded on: Apr 01, 2017 05:00 PM

You were so pleasurable to work with. We appreciate you and your business. Thank you very much
Carmon Williams
Mar 28, 2017
overall great job
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Responded on: Apr 01, 2017 05:00 PM

Thank you very much we appreciate you
Perry Alexander
Mar 21, 2017
It was a great experience, staff members were professional and did their job great. I will recommend this company to anyone
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Responded on: Apr 01, 2017 05:00 PM

Thank you for choosing A Plus Carpet and Flooring. We strive for perfection.
Karen MacFarland
Mar 21, 2017
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Rick Winde
Mar 20, 2017
Everything from the sale to the project management to the installation on my first phase was fantastic. I really enjoyed the relationship and the focus that I collaborated with the workers especially. Ricardo was exceptional and his profession. I recommend these people Highly
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Paul Stalker
Mar 17, 2017
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Responded on: Mar 16, 2017 05:00 PM

Awesome!!!
Nadia Herron
Mar 16, 2017
Excellent service from the estimate scheduling to the installation. Highly recommend for their professionalism, pricing and quality of service.
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Responded on: Apr 01, 2017 05:00 PM

Thank you!!! We love top quality service
Deborah Bardroff
Mar 12, 2017
Selection of hardwoods and tile was plentiful. Installing my new hardwood flooring and also tiling my bathroom floor were done in just 3 days. Installers were very courteous and kept me informed of work being done. Clean up was done meticulously and I was asked if they could move anything else to help. All in all it was a great experience. I'd recommend A Plus Carpet and Flooring to anyone who demands perfection.
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Responded on: Apr 01, 2017 05:00 PM

Thank you very much for the awesome review. You were a pleasure to do business with
Judsina Gorham
Mar 10, 2017
A+ came out as scheduled. The price was a bit cheaper than my estimate, which was affordable. Tim, my technician, was done in less than 2hrs. Faster than what I expected. Will use again!!!
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Responded on: Apr 01, 2017 05:00 PM

Thank you for your awesome review.
Brian Gold
Mar 10, 2017
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Responded on: Mar 09, 2017 04:00 PM

Thank you very much sir, I'm so proud that we have been able to service you for over a decade.
Charles Peddicord
Mar 08, 2017
I have used A Plus Carpet and Flooring several times and as always - they deliver a great service at a reasonable price.
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Responded on: Apr 01, 2017 05:00 PM

Thanks you!!! You made our day.
Ethan Langrill
Mar 02, 2017
We use A plus for all of our properties. They are one of the most professional companies I have ever worked with. They stand out in getting Our jobs done on time.
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Responded on: Mar 01, 2017 04:00 PM

We are here to service you!!! Thanks
Joshua Haselkorn
Mar 02, 2017
I don't usually write reviews, but Keenan and A Plus earned it. Friendly, transparent, and, most importantly, really darn good at what they do. We had them both do a refinishing of some hardwood we thought was a total loss (now the most beautiful floor in the house) and an instillation of LVF in our sun room (perfectly fitted and sealed in a morning, couldn't be happier). Only downside is now we're thinking about redoing more of the house... kudos.
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Responded on: Mar 01, 2017 04:00 PM

This just made our day!!! Thanks for the great review.
Mike Hammond
Mar 02, 2017
This place is top notch. Friendly people and great service
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Responded on: Mar 01, 2017 04:00 PM

Loved working with you. Thank you.
Chuck Brazier
Mar 01, 2017
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Responded on: Feb 28, 2017 04:00 PM

Thanks for the 5 stars
Lisa Lopez Dickey
Mar 01, 2017
I have been a Realtor for over 10 years. This company has been amazing to work with throughout my career. They are so professional yet treat you like family! Constant updates and the prices are fantastic! I have used them for my own home as well and same great price and service and the carpet they recommended for my boys bedroom has held up great! My clients are always happy with these guys! Thank you A+!
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Chuck Brazier
Feb 24, 2017
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Responded on: Feb 23, 2017 04:00 PM

Thanks for the 5 stars
Dan Rosenberger
Feb 24, 2017
Technician was promptly on time to clean our carpets. He was very detailed and courteous. Thank You.
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Responded on: Mar 01, 2017 04:00 PM

Awesome!!!! Thank you for your great rating!!!
April Maldonado
Feb 24, 2017
Love this place . Trust them for all of my Flooring!
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Responded on: Feb 23, 2017 04:00 PM

Thanks April!!!
Natalia Ferus
Feb 22, 2017
Installed carpet upstairs and made a runner on the hardwood stairs for the kids. Great quality and price. Also had the basement carpet cleaned. Loved the truck mounted equipment, friendly and diligent service! Highly recommend this place!
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walter carr
Feb 08, 2017
Awesome customer service. Quotes were precise and UNBEATABLE. Installers were timely, fast and efficient. Greatly appreciated. Will definitely recommend!!
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Responded on: Mar 01, 2017 04:00 PM

Thank you, we strive for perfection. We care and value you.
rosemary angeli
Feb 04, 2017
I had hardwood installed about 6 years ago by A Plus. My floors still look great but what I remember most is how nice all the people in the company treated me. I needed my loft carpeted, needless to say, I had them come back out to give me an estimate. The price and service were excellent.
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Responded on: Mar 01, 2017 04:00 PM

We LOVE that you choose us for your hardwood and carpet needs. We know you have choices, THANK YOU. We value you. For your great review, you will receive major discounts for all future purchases. Thanks!!!
Doc Prep Advocates
Dec 08, 2016
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Responded on: Dec 07, 2016 04:00 PM

Thanks for the great review!!! We are blessed to have performed you flooring needs.
Rosemary Angeli
Nov 10, 2016
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Rosemary Angeli
Nov 09, 2016
The best in Howard County. The best in MARYLAND
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Beth Gunter
Oct 26, 2016
I needed to have carpeting installed in 4 bedrooms plus a hallway and closets. I looked at a few different businesses before deciding on A Plus Carpet. I chose them because my sales staff (Jonathan) did a great job working with me to understand the carpet types and make some recommendations based on quality, price and performance. In the end, I believe I selected a carpet that will give me years of good wear for the dollar spent. I had my carpet installed on 10/19/2016. ... See More My job was done above and beyond expectations. A bit of history...I've done other flooring projects before in the past 5 years and once the salesperson does their job, you are left to the scheduler and installer. I have not been pleased in the past with other scheduling or installing personnel from other flooring businesses. But A Plus was different. I called to get a date...they agreed to it and stuck to it (that as Shawn). Next was the installers. I indicated I would be willing to have them come out earlier in the day (and stay later) since I had a lot of carpet to install. Two installers came to my house. Both Sergio and Armondo were the best. They arrived around 8:30a and we talked about the entire job before they began. Once underway, both of them moved furniture and went about measuring to cut materials to fit. They worked tirelessly without breaks or lunch and left my home around 4p or so. My carpet was seamed without flaw and every aspect of their work was above expectation. I would hire these folks back in a minute for my next job. I was so satisfied with the work done...from the sales, to scheduling, to install, that I called the office to let them know. I do have other flooring projects planned in the future, and will be considering A Plus as a prime competitor.
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Rayanne Lane
Oct 03, 2016
After a less than pleasurable experience with the builder of my home, I called A Plus Carpet for a quote to stretch my carpet. Franklin and his team were polite, helpful, and fair in their price. The installer was on time, friendly and did a great job stretching the carpet, cleaning up afterwards, and even vacuumed the rooms! Overall very professional, trustworthy and great service! I would highly recommend!
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Responded on: Sep 30, 2016 05:00 PM

Thank you for your kind words!!!
Robert Dawson
Apr 25, 2016
They recently came out to our home to clean our carpets and upholstery. Their team was professional and friendly from the moment we called to schedule our appointment to when they arrived and left. The service was great. I would highly recommend them.
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Responded on: Sep 30, 2016 05:00 PM

Thank you!!!
Gretchen Zwerlein
Apr 05, 2016
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Responded on: Apr 06, 2016 05:00 PM

Hi Gretchen. Thank you for the 5 star review! We truly thank you for your business and hope to continue to be your "go to" for any and all of your flooring needs. Talk to you soon!
Kevin Diamond
Apr 28, 2015
I was in a weird spot where I needed a very minor carpet repair done. After checking in with all the "next day" and "in-home" carpet mega-vendors I was frustrated with their inability to help. Seems all they are interested in is selling you a whole home worth of carpet and they lack the ability to fit your individual needs. I then called A Plus and they were able to hear me out, offer the services I needed and give me an estimate. After getting a totally reasonable estimate and great service from their company I was still unsure that I wanted to spend the money for what is a minor cosmetic issue so I decided to take no further action. When they followed up with me about how I would like to proceed I told them I was unsure of how worth it to me the work was. That was when the company's owner stepped in and reached out to me personally. Eric saw that my family had been past customers and told me he could come to my home on his way into work one day and take a look to see if a better estimate could be made. He kept his word and after assessing the job made me a far more affordable estimate, wherein he took my old remnant to his shop to have it prepped on his own time and sent an installer to do the job quickly. People, this is why I keep my business with a locally owned and operated, family, business. You just cannot get the mega-stores to understand that you have your own individual identity and needs... Also I feel very confident that if I had any further needs for flooring or issues, "I've got a guy" in the business who really strives to take care of me on a one-on-one basis. A plus is the best, and I will remain a customer for life! I strongly recommend doing business with with a local and personalized business like A Plus, you cannot be let down.
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Responded on: Apr 27, 2015 05:00 PM

AWESOME!!! Thanks for the kind words. I love what I do and when I read great comments like this, it make everything I do worth while. THANK YOU!!!!!! Eric Rome
Kevin Diamond
Mar 16, 2015
I was in a weird spot where I needed a very minor carpet repair done. After checking in with all the "next day" and "in-home" carpet mega-vendors I was frustrated with their inability to help. Seems all they are interested in is selling you a whole home worth of carpet and they lack the ability to fit your individual needs. I then called A Plus and they were able to hear me out, offer the services I needed and give me an estimate. After getting a totally reasonable estimate and great service from their company I was still unsure that I wanted to spend the money for what is a minor cosmetic issue so I decided to take no further action. When they followed up with me about how I would like to proceed I told them I was unsure of how worth it to me the work was. That was when the company's owner stepped in and reached out to me personally. Eric saw that my family had been past customers and told me he could come to my home on his way into work one day and take a look to see if a better estimate could be made. He kept his word and after assessing the job made me a far more affordable estimate, wherein he took my old remnant to his shop to have it prepped on his own time and sent an installer to do the job quickly. People, this is why I keep my business with a locally owned and operated, family, business. You just cannot get the mega-stores to understand that you have your own individual identity and needs... Also I feel very confident that if I had any further needs for flooring or issues, "I've got a guy" in the business who really strives to take care of me on a one-on-one basis. A plus is the best, and I will remain a customer for life! I strongly recommend doing business with with a local and personalized business like A Plus, you cannot be let down.
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Responded on: May 02, 2015 05:00 PM

AWESOME!!! Thanks for the kind words. I love what I do and when I read great comments like this, it make everything I do worth while. THANK YOU!!!!!! Eric Rome
Uzcategui_BJJ_NC
Mar 16, 2015
We had A Plus Carpet and Flooring help us with our new gym floor. We LOVE the service and how great the place looks!
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Responded on: May 02, 2015 05:00 PM

Thanks for the opportunity to work with you. You place looks beautiful. Thanks for everything. Eric Rome
Rachel Furman Sturm
Jan 25, 2015
I have been a Realtor for almost 12 years and I have been using this company for quite a while. They are FANTASTIC!! I highly recommend them for all of your flooring needs!
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Diane Pannullo
Jan 15, 2015
Customer service is excellent, thanks Sean. They get the job done when they say they will. Workers work clean, left my home void of any trash, dust and respected my home. Thank you!
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Responded on: Jan 19, 2015 04:00 PM

Thank you so much we appreciate the opportunity to serve you your awesome to work with
April Bayliss
Aug 13, 2014
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Maurice Sheppard
Mar 16, 2014
Wonderful Job! Floors look great! They were professional and quick with practically no inconvienence to our family.
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Responded on: May 02, 2015 05:00 PM

THANK YOU!!!!! You were great to work with. You have a beautiful family. You are truly blessed. Thank you for allowing us to service your flooring needs. We are honored to work for you. Sincerely, Eric Rome
Fernando Yamasaki
Sep 11, 2013
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Wesley Padgett
Sep 08, 2013
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