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Lyssa Wintz
Mar 20, 2019
They are awesome. Customer service at its best!
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McKnight
Mar 07, 2019
Kate was great to work with!!! Our rug is perfect!!!
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Cole Lee
Feb 12, 2019
Great customer servive
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Nancy Smith
Jan 30, 2019
I love referring Capital Carpet & Tile! They have the best selection, best customer service and installation. As a Realtor, I love to recommend them Never disappointed
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Nancy Cardwell Smith
Jan 30, 2019
As a Realtor, I often have customers wanting new flooring and window treatments. I ALWAYS recommend Capital Carpet & Tile! The best selection, the best service, the best installation and the best experience ever! They never disappoint!
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A Google User
Aug 10, 2018
Capitol Carpet helped us solve a problem at our house. They provided a high-quality replacement carpet installation at an excellent price. Their staff are very professional and very cooperative. Overall, a good experience and a beautiful finished job, making our home brighter.
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Bob Roll
Aug 03, 2018
Capitol Carpet helped us solve a problem at our house. They provided a high-quality replacement carpet installation at an excellent price. Their staff are very professional and very cooperative. Overall, a good experience and a beautiful finished job, making our home brighter.
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Robert Melber
Jul 05, 2018
Everything was great!
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AnneMarie Hebbard
Apr 24, 2018
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Judy Schwartz Gerstein Rosenthal
Dec 06, 2017
Love my area rugs! Sales person really helped me to select them...spent lots of time with me.
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virginia Dean deanthomas48@comcast.net
Nov 18, 2017
We had tile , wood , and carpet done in two homes and was 100% satisfied . We will always use Capital Carpet , they are great to deal with all the way around !
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Delores Fenton
Oct 23, 2017
The sales rep was great and helpful. The guys that did the work were excellent especially considering Irma was on the way and they had to take a break for Irma. I wish they spoke more English though. They did a great job.
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Wayne Meadows
Oct 18, 2017
no one better than capital carpen and tile AND WINDOW TREATMENTS
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Jeanette Stoutenburgh
Jul 22, 2017
Excellant. Three rooms and two closets carpeted.
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C. Grantham
May 06, 2017
Capitol put in beautiful laminate several years ago which I love. This time I did plantation shutters, which look wonderful. There were a couple of issues which they addressed in a fairly prompt manner. I would use them again.
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Eileen Minnick
May 02, 2017
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Richard Rogers
May 02, 2017
As planned Install Carpet
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Jamal Wedderburn
May 01, 2017
Other than a few hiccups, the service was adequate. I'd hire again.
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Mauricio Morales
Apr 30, 2017
Great from sales rep to installers
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Jeffrey Murray
Apr 29, 2017
The installation crew was very friendly and professionl. They did a great job of cleaning up after the installation of the carpet. Very happy with the final results. I highly recommended Capital Carpet.
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Colleen
Apr 28, 2017
Excellent service...
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Michael Brue
Mar 31, 2017
This experience was the absolute best flooring experience we have ever had with a Company. Honest, Reliable and the best pricing in the business. Thank you Lou and the Crew at Capitol Carpet & Tile
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Linda Butler Rescigno
Feb 25, 2017
Installed Plantation shutters on my slider...wonderful to work with, from sales to measurement to installation...will use them again
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Mark Shaner
Oct 30, 2016
Best service best selection
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Anonymous
Aug 12, 2016
Very professional experience and quality products and installation. Provided great service before during and after the installation
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Chris Kotowicz
Aug 12, 2016
Very professional experience and quality products and installation. Provided great service before during and after the installation Hardwood floors, balcony tile, ceramic tile
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Beth Greene
Aug 08, 2016
Installed new carpeting and hardwood floors in my home. Professional workers, completed both jobs by the date we requested. Would use again.
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Beth Greene
Aug 08, 2016
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Responded on: Aug 10, 2016 05:00 PM

Thank you for the review and thank you for your business! Enjoy your new carpeting and your new hardwood floors!
William & Jeanette Stoutenburgh
Jul 16, 2016
Looked good and done in one day.
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Anonymous
Jul 08, 2016
unknown
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Joanne Arasin
May 21, 2016
The installers were fantastic. Kept me informed throughout the process. Cleaned up every day! Really great installers!
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Janet R
May 21, 2016
Capitol Carpet installed carpeting and laminated floors for me. They really went out of their way and expedited everything very quickly. They also moved the furniture for me. So far, everything looks really good. They were also very pleasant to work with.
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Janet R
May 21, 2016
Capitol Carpet installed carpeting and laminated floors for me. They really went out of their way and expedited everything very quickly. They also moved the furniture for me. So far, everything looks really good. They were also very pleasant to work with.
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Bill A
May 12, 2016
Professional, experienced, courteous, and a real asset to the industry. Capitol Carpet Inc. has always left us satisfied with their work, and I would and already do recommend them highly. The salesman we talk to has always done extremely well for us in choosing carpets, giving us a quote, and following up to make sure that everything is okay. He's a real asset to the company. The installers were very courteous, and came in like real professionals. They did a fantastic job, made sure everything was to our satisfaction, and cleaned up before they left. I have used Capitol four or five times now, and if the need ever arises I will do so again without any hesitation.
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Robert Smith
Apr 25, 2016
The entire process went exactly as represented. They were on time, very clean, did excellent work and were very professional. The amount of personal attention provided was exceptional.
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Robert Smith
Apr 25, 2016
Installed all of my tile floors, bathrooms, carpet, etc. The entire process went exactly as represented. They were on time, very clean, did excellent work and were very professional. The amount of personal attention provided was exceptional.
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Robert S.
Apr 25, 2016
We had our entire home renovated by Capitol Carpet & Tile. \u00a0We were extremely pleased with the entire process. \u00a0Extremely Helpful, Excellent Follow Up, Excellent Service, Everything went far better than expected. \u00a0We look forward to the next time we decide to renovate and will highly recommend them to our friends and family.
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bruce shafritz
Apr 15, 2016
Removed old carpet and replaced with new11
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Bill Devine
Mar 31, 2016
This was the third time we used Capitol Carpet & Tile for wood flooring and, as in the past, they were fantastic. Carl was very helpful in planning everything, and the guys who did the tile removal and wood installation were very professional and hard working. Our home looks fantastic and I wouldn't hesitate to recommend Capitol Carpet & Tile to anyone.
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William Devine
Mar 31, 2016
Removed all the tile we had in the living, dining, kitchen, foyer and two bathrooms, then replaced the tile with hardwood flooring. Moved all furniture to the garage and protected other objects with plastic and tape. The tile removal was obviously very noisy and very dusty, but that was to be expected. The workers were very courteous, hard working and professional in every respect. They cleaned up as they went along, and hauled off all of the debris. They did a super job of laying out the wood prior to installation so that the resulting flooring was truly a work of art. The patterns and mix of different wood shades was just perfect and we were thrilled with the final result. If you arte looking for perfection, look no further!
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Gerald Liberatore
Feb 03, 2016
Installed hardwood floors in three bedrooms We were pleased with the total process. Carl was nice to work with and very helpful with the type of flooring we decided to purchase. The installers, George and Angelo were excellent. They were extremely conscientious in making sure the floor was installed correctly and did not rush the installation. They were hard workers who did not stop, except for lunch, from the time they arrived until they left. On top of this, they were punctual, nice and very polite. I would definitely use Capital Tile & Carpet again.
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Alison Howland
Jan 08, 2016
Excellent and professional--high quality installation. Punctual, neat, clean and well executed.
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Rodney Huebbers
Dec 24, 2015
installed carpet in 3 bedrooms, dressing room and hallway. Very punctual, installers were great. Can't see any seams! The carpet is beautiful! Criticisms: 1. The salesperson never followed up with my quote and I had to call to find out the status; 2. They measured incorrectly when they came to do the estimate so the installers didn't have enough carpet to do the job when they originally came. They had to order more carpet and then come out a second time to finish the job. 3. They forgot to call me to tell me the additional carpet was in and to schedule the install.
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Responded on: May 19, 2016 11:58 AM

First let me thank you for your comments, because feedback makes our company better. We did not communicate with you in a timely fashion. This is a very important value with our company. We evaluated what happened with your order and have spoken with the people in our organization who dealt with your order so in the future our communication is prompt. We did measure the job incorrectly which is a very rare occurrence. We apologize for the inconvenience. Thank you for the compliment on our installers, their promptness and the quality of the installation. We take pride in our installers and our workmanship. We appreciate the trust you have in us that you would hire us again. As the owner of Capitol Carpet & Tile and Window Fashions if you need anything in the future you can contact me directly at loum@capitolcarpetandtile.com.
William S Haston
Oct 25, 2015
Installed carpeting. Recommended carpet cleaners. Excellent service and products. Very professional
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Jannet Preti
Oct 14, 2015
Installed wood laminate in three bedrooms and a hall. Had to remove existing laminate in hall and had to move heavy furniture. Also had to remove rug in three bedrooms. It went extremely quickly and well. It cost a great deal as they charged to move each heavy piece of furniture. I blame myself as I did not get any other bids -- had to decide and finish quickly -- and do not know if this was standard procedure. They did a great job of installing and very, very quickly. Again, I should have studied the billing a bit more up front to see exactly what I was paying for.
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Edward Susse
Sep 21, 2015
Installed glued down hardwood floor. Very smoothly. Though they should have sent two installers.
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Donna L
Sep 04, 2015
Paul was extremely helpful in getting this job done! Very happy with the floor! Thank you!
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Mike B
Aug 31, 2015
Excellent
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Bill S
Aug 17, 2015
we would buy from you again recommending is tricky. everyone has different agendas
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Arthur K
Aug 13, 2015
Everyone was great. Carl and Paul went out of the way to make sure timing was good for me. Installers were aces
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Debbie H
Aug 13, 2015
It is the second time we have purchased carpet and have been very satisfied.............
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Laura B
Aug 11, 2015
Great job done by the installers. Love the carpet.
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Brenda B
Aug 10, 2015
I liked the relaxed "no rush" atmosphere in the store. The sales person was friendly and professional. I was able to find the perfect carpet in the perfect shade of blue that I was seeking. Installation was done very well. I am a happy customer and would recommend your company to everyone.
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Mary P
Aug 08, 2015
Very positive
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Eric R
Aug 07, 2015
It was great!! The gentleman named "Joseph" made my first ever purchase of tile for my home a breeze.. His recommendations were also very helpful... I will definitely be coming back to him if ever I need any type of flooring again..! THANK YOU!!!!!!
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John V
Aug 07, 2015
Very professional and great prices
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Robin/Ron M
Aug 07, 2015
Wonderful experience...the salesperson was friendly, the installers did an excellent job... worked quickly and cleaned up everything. The only thing I would suggest is that the installers call the night before to let you know whether they were going to be there in the morning or afternoon. Most companies we have dealt with have always called the night before to give you their two hour or four hour window as to when they will be there..NOT the day of, like our installers did.
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Responded on: Aug 06, 2015 05:00 PM

Thank you so much for your feedback and am glad you had a wonderful experience. We do understand it would be convenient to give an approximate time the day before. We call the customers the day/night before to confirm the installation and to go over details to help insure the installation process goes as smoothly as possible, however it is very difficult to give an approximate time the night before. We often install products that take multiple days to complete. Many times an installer will need to go do some final minor work in the morning on a day he is starting a new installation. In these instances we do not know what time frame installations will go until the morning of the installation. This is the reason why we are not able to give a time frame the night before. We do appreciate your business and always are trying to improve ourselves to continue to provide superior service. Thank you again for your business and your feedback. Lou Morano
Frank G
Aug 06, 2015
THEY'VE DONE THREE ROOMS FOR ME. SCOND TIME I'VE USED THEM, TOTALY SATISFIED. THANKS GUYS. FRANK GINE
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Kim Fullone
Jul 09, 2015
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Ranford Ali
Jun 04, 2015
They removed all furniture, old carpeting in three bedrooms and tiled with wood style plank porcelain tiles 8X36". The master bedroom around 400 sq ft, the other two 250 sq ft This is a class act they did fantastic work at a fantastic price. I HIGHLY recommend and would use again. After the job was done the owner's mother call to find out if everything was done to our satisfaction!! A NICE TOUCH! The three guys that was at our home doing the tiling were polite and very courteous. They cleaned up every day and did the job in 4 days!! WOW!! I am thinking about removing some older titles in family and living room and re-tiling with these wood style porcelain tiles they do look great. CAPITOL CARPET AND TILE is definitely one of those tile companies that are very rare and with great customer satisfaction! .
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John Inglesby
Apr 16, 2015
Replace existing crept with new. Minor hiccup in that the wrong carpet ws delivered. But they rectified it and were great. Charlie Kelly, the salesman, was terrific. Stayed on top of the project the entire way.
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Steve Duhamel
Feb 12, 2015
Came out promptly and gave a fair estimate. Decided to use another company.
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Karen McKinnon
Feb 09, 2015
Repaired tile grout and professionally cleaned tile All repairs made. Lou Merano personally took charge of this project and all corrections were made.
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Lee Kirsch
Dec 18, 2014
Installed laminate wood floor and moldings in a large closet being prepared for a new designed closet with separate husband and wife areas.
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James Smeriglio
Nov 03, 2014
Removed old damaged hardwood and tile floors and replaced the flooring with new ceramic wood tile planks. Excellent experience from all involved. Carl Greene was outstanding as our inside sales person and helped with tile and grout selection, measurement and install set up. Carl spent plenty of time with us making sure that we had exactly what we wanted for our home. Eddie Bedoya and his crew did an exceptional job with the demolition and install. They showed up on time every day and made sure that they kept the job clean, organized and on schedule. The crew worked around our needs to stay in the home during installation and they were cleaned up and gone promptly by 6pm each evening. The job took exactly as long as quoted. We were very impressed with the fact that Eddie called after the job was complete to be sure that we were satisfied. We also received a call from Capitol Carpet and Tile asking the same questions. This company understands customer service and they made it a point to let us know that we were valued customers. We would absolutely use Capitol Carpet and Tile again in the future.
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Patrick ONeill
Oct 23, 2014
They tiled my entire 1 bedroom condo, the work was performed while I was out of town. I had my sister check in with the installers and when I got back into town I was extremely happy with the work that was performed. .
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Lori Burgstahler
Oct 06, 2014
Took up old carpet, and replaced with new carpet. I was in a panic. After reading the stellar reviews of this company I decided to give it a try. Boy am I glad I did! I REALLY needed carpet laid before our furniture came and although I was ordering a ton of carpet and even a special order for one room, they worked with me to get it in before our furniture came. Glen (?) helped me the first time I was there and was very patient with me. He was knowledgeable and helpful. The next time I went in, Carl helped my husband and I decided on what our best options would be. He even went through every single carpet sample to find a difficult 'green' I needed. Both guys were wonderful to work with. They were able to put a rush on the carpet and we were able to get it all done in time before our furniture was delivered. I am so happy with these guys, they worked with me to make sure it was perfect.
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Deborah O'Hara
Sep 22, 2014
removed tile and installed laminate flooring They made the job very simple and easy and matched Home Depots price. From the man who helped us at there store to the crew that installed I was impressed. They even called after the install to find out if we were happy.
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Karen LaPayover Felder
Jul 25, 2014
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Robert Ruff
Jun 21, 2014
Installed three custom black out roller shades. Everything went well from start to finish. The sales representative was very professional and pointed out details that I had not considered. When it was time to install, I received a call and scheduled the installation for the next day. Then, two hours later, the installer himself called and asked if he could come by that afternoon. He showed up when he said he would and was very neat and professional. He brought in a folding work table and even put down a moving blanket underneath it so the legs wouldn't scratch my floor. In about 45 minutes, all three shades were up and he had collected all of the shipping materials. He even took the time to explain to me that the shades would probably telescope in the future, but that I could call the service department and they would fix that for me. I'm very happy with the shades and won't hesitate to go to Capital Carpet & Tile for my future window dressing needs.
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Gaynor Rose
Jun 16, 2014
I used Capitol Carpet & Tile for having my whole house carpeted. I’ve used them twice now. They were excellent and they’ve been very good both times that I used them. I will definitely use them again in the future.
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Terez Marin-Dehghanpisheh
May 28, 2014
I need to have carpet installed quickly. I noticed on the website that you can purchase today, install tomorrow. Just what I needed. When I went in to select I was informed that this is not accurate. How disappointing that a business is falsely advertising. With at said it was Hallie that made me decide to still work with them. She was quick to show me what my options were due to my time limit. She was helpful and well informed. Hallie is truly the reason I decide to still work with the company. The crew that installed was professional and on time. Early in fact. Overall the experience was good. I just think they need to update the website.
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Responded on: May 19, 2016 11:58 AM

Thank you so much for your feedback as it helps us better our company and our customer’s experiences. We recently updated our website and part of that update we added next day installation available. It should have been explained to you that it is on in stock products only. It is possible and we do next day installations when it is needed. As a company we should have properly informed all Capitol employees of the procedures for this to take place. We will better inform our sales staff so that future customers are given the proper information. Thank you for bringing it to our attention. If you every need anything that I can be of assistance please do not hesitate in contacting me at loum@capitolcarpetandtile.com. Lou Morano President
Gary Steger
May 14, 2014
Installed new carpet on stairs, upstairs hall and landing. Everything went well except I did not like there scheduling process - instead of calling the evening before installation they require you to be home from 8 to 10 so they can call and let you know when they will come that day. This unnecessarily requires you to be home when they may not be coming until the afternoon. I can't understand why they can't tell you the night before as most companies do.
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Responded on: May 19, 2016 11:58 AM

We really appreciate your feedback. It helps us improve our processes. We do not give a time frame the night before because sometimes the installers have to go back to complete an installation from the previous day. In order to give the best approximate time, we inform our customers in the morning. However we inform customers they need to be available by a phone in the morning between 8 and 10. If you were informed you needed to be at your home for the phone call we apologize. In the future we will do the best job possible in informing our customers that they do not necessarily need to be home for the call. Again thank you for your feedback and we appreciate your business. Lou Morano President loum@capitolcarpetandtile.com
James Fudge
May 14, 2014
Moved furniture and installed new carpet and pad in two bedrooms,living room , dining room, hall and closets. Installers were very good. Cleaned up everything after job. Hauled old carpet and pad away. Excellent work.
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DAVID WALTHALL
Apr 01, 2014
Installed wool carpet in bedrooms, loft and landing areas. This included removing and disposing of existing. Met with Carl on a Friday night. He let us take samples back to the house and we picked one that we wanted to move forward with. We needed to have the carpet ordered, and installed in 2 weeks. Issue was the manufacturer didn't have the style we wanted in stock for delivery within the timeframe we needed. Carl worked to find a comparable brand (at a little cheaper price) and advised that the brand we were buying was almost the same with as the one we like with the exception of one thread. If it wasn't for the professionalism and experience that Carl had shown in the store, I wouldn't have done this, but we bought the carpet sight-unseen on his recommendation and assurance it was similar. He then negotiated with another supplier to make sure that we could get that carpet within our timeframe. We ordered the carpet and the installation date fell right in line with finishing up another project in the house. When we weren't able to visually verify the carpet was acceptable per our order, Carl personally showed up to our house to verify it was correct, and the installation went off without a hitch. I know a lot of folks made this all happen, but without the personal commitment and attention to detail by Carl, this wouldn't have happened and we would have had to move our moving date.
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bonnie gross
Feb 18, 2014
Everything was done by the provider from in store consultation, to in home measurements, to installation and cleanup. Their offers and pricing were very competitive in the end. Paul was great to work with and very workable! They installed around 1200 sq ft of quality carpet and padding - the installers did a great job on seaming, etc. It went great!
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Donna Gavin
Feb 06, 2014
I purchased carpet from them as well as had them install it. The service was good. They were professional and efficient and I am happy with the results.
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Cynthia Wiebke
Jan 26, 2014
Used the Royal Palm location. Provided carpet for the entire home, approximately 2000sf. Although we were looking at a more expensive carpet, the salesman helped us purchase a more sturdy and durable carpet that had a better stain warranty and was softer. Also liked that the salesman (Charlie) was not high pressure. Even though it only came in one color (hence the lower price) we liked the color. It is also a standard color that will come in handy for resale in the future.
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scott gorsuch
Nov 19, 2013
They installed flooring for us. It was very good. We were very happy with them.
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Jennifer Gradolph
Nov 03, 2013
Ripped out old tile and replaced with new tile. Found porcelain tile I loved and had Capitol Tile do everything else. They first had to pull up the old Mexican tile which had been there for years. This is the hardest, dustiest, and messiest part of the job. The workers were fabulous. Even though they worked very hard, they continued to be courteous and professional. After removing all of the tile (there were many MANY bags of debris they had to carry away), they then sanded the old mastic underneath and totally smoothed the floor. Then they had to mop down everything to get rid of the dust. Again, this is a very hard job to do; but the workers were just great. Next came installing the new tiles. I wanted them on the diagonal so it was a lot of extra work and extra measuring and cutting. The new floor looked wonderful even before the grout was put down. It is now SO GORGEOUS, and I now wish I had done the whole house in it.
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Responded on: May 19, 2016 11:58 AM

Your feedback is much appreciated and we thank you. It keeps our entire team motivated to continue to strive and provide superior service for our customers. It is wonderful to know that you had a great experience and thank you for your business. Lou Morano President
Jill Kossin
Oct 06, 2013
Natural Hardwood Floor Installation WHY WOULD I BUY FROM ANYONE ELSE? I would not. I have been dealing with Capitol Carpet and Tile for over a decade. The salesmen and installers are friendly, professional ... simply top notch! Lou Morano, the owner, is a great guy! Thanks Capitol Carpet!!!
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Debra Blizzard
Sep 22, 2013
installed laminate floors in 2 rooms of my house Excellent! Salesman allowed me to take home samples and came and measured the rooms almost as soon as I asked. Installers came exactly at the time they said they would and installed floors in less than 5 hours. Everything was left neat and clean. Installers even took time to make sure the threshold flowed onto my tile floor in the hallway correctly. All in all one of the best installs I've ever had!
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Barbara Bretan
Aug 19, 2013
Sold and delivered large area rug It was very professional - delivery was when expected.
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Teresa Williams
May 20, 2013
Came and showed me different samples to choose from and went over cost and payment schedule. I was able to get my flooring without interest if I paid it of within 12 months. The gentlemen who came to my house were professional and worked the entire time they were here. They had to come back the next day but were finished by noon and then cleaned up everything. I do find some areas that need to be fixed I need to contact them to come back and do this as I am supposed to have a 30 year warranty.
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Responded on: May 19, 2016 11:58 AM

We are happy that you had a very good experience with our people and service. It is our goal to make every customer a Raving Fan. You have a service warranty from Capitol Carpet and Tile, so please call us with anything further that needs to be done. We appreciate all feedback and it is nice to hear when we meet our goals. Lou Morano President
Jack Holcomb
May 16, 2013
Installation of 90 square yards of premium carpet - included a 13-stair split staircase with landing. Not much of a story to tell. The sales staff at the store were friendly and knowledgeable. The carpet was installed on the date promised. The installers were experienced and did an excellent job; they even vacuumed after the install, leaving the rooms inspection-ready. A day or two after the work was completed, we got a call from the mother of the owner, asking how the job went. She thanked us for our business and assured us that if we had any issues, Capitol Carpet would make them right. We had no issues. Nice carpet and a job well-done.
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Responded on: May 19, 2016 11:58 AM

Thank you for the positive feedback. At Capitol we work together as a team for our objective to have completely satisfied customers. As the owner I have my mother call every customer to find out how their experience was with their purchase. It is always good for our team to hear that they pleased our customers. Lou Morano President
Joshua Tennant
Mar 17, 2013
I did not end up using them because they were outside my price range. Rich was very courteous and professional. I did not use them because they were outside my price range however Rich went to my apartment within 3 days of me contacting him for a quote. I was impressed with how quickly he was able to get back to me.
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Robyn Gasso
Dec 26, 2012
Charlie came out exactly when scheduled, the price was fantastic, and the installers did a great job! Everything from the beginning to end was excellent. I am very happy with the overall value and experience. They came out, measured and installed the carpet in less than a week--even during the holidays!!
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Karen Charen
Dec 03, 2012
Installed three bedrooms of carpeting. Removed old carpet and installed new pad and carpet. They came and measured for the carpet and quickly followed up with a quote. Everything was included-moving furniture, removal of old carpet,take away and installing of new pad and carpet. . The carpet arrived quickly and an appointment was made to install. They would have done it the next day, but I needed time to empty the items on the surface as they advised. They arrived on time, were business-like, worked quickly and efficiently and cleaned up when they were finished.
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Bonnie Eichhorst
Nov 07, 2012
We have carpet installed in our bedroom. The installers arrived on scheduled. We weren't pleased with the seaming of the carpet and Capital was very responsive. In addition, the installers nicked a piece of furniture and again Capital was very responsive in getting in fixed. They were very professional in how they handled the issues and we would highly recommend them.
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eddie dereszynski
Oct 03, 2012
Sold and installed carpet. Great overall experience. Would definitely recommend GREAT!
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Andrea Rossi
Sep 14, 2012
We ordered laminate flooring from them for all the rooms in our house. Did not include installation. We are putting laminate flooring in all rooms of our house. We shopped around to all the standard places, but we started at Capital Carpet and Tile because we thought their selection would be average but thought their prices would be high. That couldn't be further from the truth. Their selection was great and their prices were fantastic! When we got there, the sales rep Kevin didn't hound us but introduced himself and answered our questions but then gave us time & room to discuss. He gave us prices for both with and without installation. Since we had 2 other stops after this, they let us take two samples (for a cost of $20, which was refunded when we gave them back) for comparison purposes to the other stores. We went to Home Depot next and their prices were WAY too high. We went to Lumber Liquidators next. Some of their prices were cheaper, but the flooring styles & colors they had did not look good. They looked to be more like leftover stock. Capital Carpet & Tile's selection was great & we ended up picking out two different colors. When we went back to place the order, Kevin was helpful & took all the time we needed to answer questions & make sure we ordered the right quantity. We had a coupon through Angie's List and they honored that with no problem. We ended up spending about $3000 to do it ourselves, but that covered an ENTIRE 2-story house - 3 bedrooms, hallway, stairway, living room, dining room, and kitchen. We originally got a quote from Empire Flooring at the very beginning & they quoted $3500 for only two rooms installed. I would definitely use Capital Carpet & Tile again!
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GREGORY SEPE
Sep 12, 2012
We found service to be excellent from start to installation. Salesperson was very professional as were the installers. very well
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Muhanned Farraj
Sep 07, 2012
We got an estimate from Capitol Carpet and Tile. The gentleman that came out was very nice and very professional. He had samples of carpet and pads and he gave us pricing and told us what was better for children. He measured the room and drew the dimensions on graph paper. We decided to not change the carpet but to just get the carpets cleaned. The price to replace the carpet depended on the carpet I chose; it was going to cost $500 and up for one room.
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Darlene Davis
Aug 15, 2012
Had carpet pulled out of 2 bedrooms and tiled. Everyone involved was prompt and professional. An added bonus: The tile installer suggested that instead of using a marble threshold to divide the bedroom tile from the rest of the tile (not matching) throughout the house with a decorative strip of multi shaded tiles was just brilliant! Everyone who comes into our house comments on the beauty of such a simple idea. Every day I cross back and forth into my bedroom my eye hits on it and gives me pleasure. The tile installer came with a partner. They were the fastest tile layers I have ever seen. Did a very nice job. One of the owners called me last week to ask if I was satisfied with my tile job. I told her just what I'm telling you. They really have their act together.
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SUSAN GIORNO
Jul 23, 2012
Hardwood floors installed in bedroom. Went to store picked out wood floor which had to be ordered ,took about a week for wood to arrive because of 4th of July holiday. Wood was delivered 2 days prior to installation so as to acclimate to air conditioning. Men arrived on time to install floor, extra $120 charge to remove paint from cement floor so glue would adhere. Overall happy with floor and company would use again.
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John Wodopian
Jul 23, 2012
Capitol Carpet & Tile replaced my old carpet and with a new one. They had a good selection of carpeting. I have no problem using them again.
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Thomas Cosentino
Jul 17, 2012
RENOVATION OF WEST PALM BEACH WATERFRONT CONDO. CAPITOL HANDLED ALL FLOORING AND BATHROOM TILE WORK, INCLUDING DECORATIVE GLASS TILE WORK. BEAUTIFUL HARDWOOD LAID THROUGHOUT WITH CARPET IN BEDROOM. VERY PROFESSIONAL AND PROMPT. AWESOME JOB. WOULD HIGHLY RECOMMEND THEM. ASK FOR STEVE. HE'S THE MANAGER AND HAS BEEN THERE MANY YEARS. EXCELLENT EXAMPLE OF HOW CONTRACTORS SHOULD TREAT CUSTOMERS. UNBELIEVABLY WELL!
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Thomas Cosentino
Jun 26, 2012
I had carpet and hardwood floors installed by Capitol Carpet & Tile. They were professional and did a good job. They are reliable and I would recommend them.
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jim brady
Jun 26, 2012
Capitol Carpet & Tile did the laminated wood floor and they did the tile in our kitchen. I was very much satisfied with their work. They took their time and they knew what they were doing. I talked to a few neighbors in the area that saw them coming and going each day early in the morning and same way in the night. I wasn’t here to supervisor the work being done. I was very happy as soon as I opened the door and saw the work they did.
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Stephanie Sherrod
Jun 25, 2012
Did not hire. Did not hire.
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Jason Fulton
Jun 24, 2012
We purchased new carpet for 5 rooms in our home. The salesman was 45 minutes late for our appointment. To be totally fair, he did call first. He showed us several samples and helped us decide which one to choose. We tentatively scheduled the installation for the following Friday pending delivery of the carpet to their warehouse. We never received confirmation that the carpet was available, so we called him mid-week to confirm the date since we were taking the day off of work to be there. The crew arrived on time on the scheduled day. They worked their butts off the entire time. We had one piece of heavy furniture that they had to work around and they did that without any damage. They did crack the corner of one tile when they were nailing in the tack strips that hold the carpet in place. They did a very nice job on the installation. We have not seen any areas that are stretching. They did leave a rather large mess in our driveway and in the common areas of the house. There is a fine white residue that is left behind when working with the carpet. This residue was left all over our tile (it was quite slick). It vacuumed up pretty quickly, so it wasn't a huge deal. Outside was a different story. The white powder all over the driveway and sidewalk got wet and turned into a paste. After they left, I had to drag out the hose and spray the place down. A few days after the install the owner's mom called for a customer satisfaction review. We told her of our experience and she seemed upset, but didn't offer us anything. It definitely was not the worst experience that I've ever had with a vendor, but I would not blindly go back to them for another installation without first reviewing other companies.
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Responded on: May 19, 2016 11:58 AM

Even though the installers worked very hard and did a very nice job on the installation, part of our job is to the leave the premises in a clean condition. We apologize that it was not. The installers have been spoken with by their supervisor to insure they leave jobs in the proper condition. In addition our service manager has left a message with the customer to return his call so that we can address and fix the broken tile issue. Louis Morano President Capitol Carpet and tile
john mollo
Jun 22, 2012
Sale was made in the Boca Raton store on Glades Road with Anthony, He was polite and knowledgable. His estimate of our job was right on. The installers came to install 3 rooms of tile. They were punctual, polite and did their jobs very well. The job was scheduled for 3 days, and it took 3 days. We would use Capitol Carpet and Tile again, and nobody else, and would surely recommend them to anybody. The job went perfectly. Polite, sophisticated, knowledgable and punctual.
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Alan Jacobson
Apr 28, 2012
We added a 12'x20' sunroom to our house. They measured and installed the tile in this room. As I recall everything was done on time and install itself went well. Will use Capital again later this year when we replace the carpet in the rest of the house. UPDATE:(6/21/12) CC&T installed 133 sq. yards of carpet in our home yesterday. The purchase of the carpet was made very easy by Marc at the Boynton store. I think we paid a fair price for good quality carpet. They allowed us to pick the install date. Came on time and Juan and his crew were absolutely outstanding. Really, no reason to buy anywhere else. See above.
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ELEANOR COHEN
Apr 26, 2012
They put down a laminate floor in one room for us in Florida. They did a pretty good job. Their price was ok but I didn't really compare prices. They put the wrong kind of transfer over to the tile. It should have been flat but the way it is now you could trip over it. They are going to come back and fix it when we get back to our home. They said that they could get it done in two weeks but we had to keep calling them to do it before we left. They came when they said they would come but we had to call several people to get them to come. I would use them again in the future because now I have the right numbers of the people to call.
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Joel Berlatsky
Apr 07, 2012
Carpeted one room in newly purchased house. Provided quick professional service.. Sales staff excellent and did not try to sell us more than we needed. Estimator and installers prompt and professional/. Overall a good experience. Office staff goth a little confused about scheduling installation, but this was a very minor glitch./
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Florence Welt
Mar 26, 2012
I had three rooms of new carpet installed. They were wonderful. They came on time and were very professional. The price was good and the people were very nice.
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Kim Huapaya
Mar 06, 2012
I used Capitol Carpet and Tile, a couple of weeks ago. They installed my carpet. I spent about $2,000 on the carpets. Their salesperson was excellent. The installer was good. I would use them again in the future.
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michael fabisch
Feb 18, 2012
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Jessie Butcher
Jan 30, 2012
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Lynne Weber
Jan 23, 2012
I had three rooms of laminate flooring put down. They did my family room, master bedroom, kitchen and hallway. Its very high quality flooring. The quality of their service was excellent! They came in and installed three rooms of laminate flooring. The quality of their service was excellent!
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nancy schilling
Jan 19, 2012
Removed old carpet and padding and replaced both. Moved furniture to accomplish this. I have used Capitol Carpet countless times over the past 20 years. LOVE this company. They employ their own installers rather than sub-contracting them, so your service is always exceptional. They sent someone out to measure my room, called me with an estimate, made an appointment to install, arrived on time and did an amazing job. I can't say enough about this company. I've recommended them numerous times and will continue to do so.
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Scott Hoffmire
Jan 14, 2012
Installed new carpet in my office. Everything was good as expected. The carpet is still holding up.
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William Stein
Jan 11, 2012
installed new wood laminate floors in 2 bedrooms and closets exelent work done in a timley and professinal manor
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Richard Lentini
Dec 06, 2011
They put in laminate flooring. They also removed a lot of old tile before putting down the new flooring. I would grade them highly. They were good. I would say overall they were pretty good. There was one thing that I didn't like and I don't know if it was their fault entirely. But the laminate that they suggested, which is what I put in, I wasn't 100% happy with it. There was nothing wrong with it, but I guess I didn't realize that there would be small spaces between the laminate. That's the way the laminate was designed and I didn't realize it. Even though they gave me samples I didn't realize it. I didn't notice until it was installed. Most laminate isn't really that way. Normally you can't see any seems. This was designed to show the seems. I'm not sure I'm really happy with that. I'm also not sure that they didn't anything wrong. It's just that I didn't realize how the end product would look laid down. I like the design that I picked. It just turned out that I wasn't 100% happy with how it turned out, but again I don't want to blame them entirely. The salesman was fine. The workers were fine. Everything turned out the way it said it would except for the one little glitch there. That's the way the laminate was manufactured and suppose to look and I just didn't realize that I wouldn't care for that look. It's still nice and quality laminate. There is nothing wrong with it.
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Laura Aronson
Jul 29, 2011
From visiting the store to actual installation the process went smoothly and professtionally. Would use them again and that's the highest form of praise.
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Michael Roggin
Jul 03, 2011
CARPET AND WOOD FLOORING INSTALLED SALESMAN ARNIE KNEW WE WERE SHOPPING AND BENT OVER BACKWARDS TO MAKE SURE WE WERE HAPPY. WE KNEW THE PRICE WAS VERY COMPETITIVE, BECAUSE WE WERE MISLED BY SO MANY OTHER DEALERS. THE INSTALLATION WENT WELL, FOR BOTH WOOD FLOOR IN OUR MASTER AND THE 210 YARDS OF CARPET.
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Jay Levine
Jun 01, 2011
I purchased hardwood floors from Capitol Carpet & Tile. They also installed it. They did everything exactly as expected. They showed up on time and finished the job in under the time they said it was going to be. I didn't price shop, but I thought their pricing was fair. I will still use them in the future.
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JEFFREY COHEN
Jan 08, 2011
Completely redid guest bathroom -- replaced tile floor and shower, installed new vanity and sink. The bathroom and floor look wonderful. We have gotten many compliments about the transformation. The company is very concerned that customers are satisfied; the owner's mother called after the job was completed to see how we liked the outcome. The store manager has followed up along the way as well. They have gone out of their way to make sure we were happy.
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A Google User
Nov 01, 2010
I want to THANK YOU and Capitol staff that work on Sat 3/13/10. There was a mix up that happened. You and your store staff including the installers and warehouse staff went the extra mile to make sure we got what we needed and were satisfied. Thank you “Why would you buy from anyone else” You wouldn’t want to you guys are the BEST THANK YOU again
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Dave Schlesinger
Apr 18, 2010
Replace/remove existing all existing carpeting in our home. We went to the Capitol Carpet and Tile store at Congress and Hypoluxo to select carpeting for new home. We worked with Rich Luppowitz. He seemed pretty knowledgeable, and we eventually settled on a carpet we liked (we used the same carpeting throughout). We were told it would take about 10 days before they could install, and everything happened exactly on schedule. I also dealt with Kevin when paying the balance, and he was good too. We replaced all the existing carpeting, which was in pretty bad shape. Everything upstairs and one room downstairs are carpeted, as are the stairs. The job took all of Friday and a good part of Saturday to complete. Some of the old carpeting had already been ripped up (but not removed) by painters who were in there before we installed the carpeting. We hadn't moved in yet, so the house was empty and there nothing to move around. The installers had to run our heat to warm up the carpeting so that it would stretch properly during the installation -- they told me if it doesn't get stretched enough during installation, it wrinkles later when things warm up. The lead installer wasn't the friendliest guy in the world, but he and his partner did a great job. They worked really hard throughout. We've been living in our new home for about 6 weeks, and I haven't noticed any problems. None of the seams are visible, but you can feel them when walking on them (not a problem), I would definitely use Capitol Carpet and Tile again, and recommend them.
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belle tand
Apr 17, 2010
THEY REPAIRED A 5' X 4' PIECE OF CARPET, REPLACED IT WITH NEW PIECE IT LOOKS GREAT. THE PROJECT WENT VERY WELL. I WOULD RECOMMEND THIS COMPANY.
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Ingrid LEE
Jan 07, 2010
Showroom on Congress and Hypoluxo near Dunkin donuts in Winn Dixie plaza...faces Hypoluxo. Tile, carpet, laminate and hardwood sales and installation. The products include major brands like Mohawk and Shaw. I searched multiple flooring stores and what stood out immediately when I walked into Capitol was how friendly, knowledgeable, and helpful KEVIN was in the showroom. I walked into stores where the sales folks and owners were unprofessional or non-chalant not to mention not informative about the products. They came out and removed the carpet in the home immediately even before the new products had arrived because we were desperate to get the former owner's cat dander and yuckiness out of the house. The carpet guy and the laminate installers were so friendly, timely, and professional. The lady, Shelly, who schedules installation was also friendly, timely, and helpful (I had questions about preparing the floor and she got an installer on the phone for me). I can't stress how patient and friendly and PLEASANT the entire buying process and installation process has been. I can't speak for other showrooms run by Capitol nor for other salesmen at the same store since I didn't really deal with them. I will say that I briefly interacted with 2 other men from the Hypoluxo store, and while friendly enough, were just not at the same caliber as Kevin Kolb. Only negatives were that the original measuring guy was unable to get to the house to measure (it was holiday time) but he sent another guy who was AWESOME (friendly, cute, and professional...had fancy gadgets for measuring too). The other negative is that you pay for half the job and then pay the other half after installation which if you pay by credit card means you have to drive all the way back to the store before the job is completed to pay since installers only can take a check. That being said, the guy at the store (Rich) was totally easy-going about it and said that for the carpet install I could come after it was done (not before completion like the laminate) or even the next morning. Impressed with them overall.
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