This is really a fabulous company to deal with. I had to replace carpet that was installed 12 months earlier. They were beyond accommodating and made that re-install a total pleasure. There is no question I would definately buy carpet again from this company.

We have been loyal Perfect Floors customers for 20+ years. We used to shop around to get the best price, service and quality, but when we realized no one could top Perfect Floors, we stopped comparing. They are our go-to whenever we need any type of new flooring. I tell everyone not to waste their time or money collecting quotes and samples from anywhere else. Perfect Floors wins every time.

We are extremely satisfied with our recent home carpet replacement. It was great to work with Kevin in Sales, and the expert and professional install team of Greg & Eugene.

Incredible work. The attention to details to insure everything was just right was great. The team was great. They there professional and on point. I recommend Perfect Floors to anyone looking to give their home a facelift.

Returning customer because of the amazing service and patience. The installation, which was not easy was flawless. Again thank you.

Had such a wonderful experience! The whole process of getting my new carpet was so easy. Perfect Floors answered every questioned I had, and plus. Also, the contractors for the installment were neat, organized and clean.

I had heard good things about Perfect Floors so I stopped in & was greeted warmly & introduced to Craig. He was so helpful & knowledgeable & I didn’t feel pressured at all. I took some samples home, made my decision & booked the appointment! The two installers that came out couldn’t have been more professional & hardworking! They carpeted my whole house in 6 hours & they moved furniture. I definitely recommend them. My decision to go with them was cost effective, easy & fast. If I could give 10 stars I would!

The service was great, very professional, on time and clean, they exceed my expectations. I strongly recommend them as price/quality by far is the best option.

Thank you so much to owner John for hanging with me through this redo! Your help with Mannington is much appreciated. A big shout out to salesgal Nicole. You were so kind and patient!! And the installers Frank, Tony and Frank Jr were so professional and fast. Quality work. I highly recommend perfect floors. My new floor looks beautiful. Happy Holidays.

We liked the quality carpet and friendly and professional service from Perfect Floors for our living & dining rm and office so much that we ordered the same plush carpeting and installation for our stairs, upstairs hallway and main bedroom. It took a little longer to get than initially expected, but was well worth the wait. We are loving how nice it looks and the added comfort in our home! In addition, they made a donation of carpet squares to my school music room, replacing decade-old ones, which is much appreciated for my students! Thank you Perfect Floors!

Kevin was very helpful and great to work with. My new flooring looks beautiful

Can't beat the price, quality and customer service!! So glad I was referred to Perfect Floors. They did a fabulous job!! Highly recommend Perfect Floors.

We wanted vinyl plank floors installed in our basement before we moved into our new condo. We called Perfect Floors and found out they were just down the street from our new location, so we stopped by to see what they could do for us. That was a first great step in getting settled in our new home. We met Craig, the General Manager, upon entering the store and told him what we were looking for. Craig was friendly, knowledgeable, and showed us a large selection of options to choose from to meet our needs and our budget. He was exceptional to work with and delivered on everything he promised, including an area carpet and runners for the great room and hallway. He called us several times to inform us of the status and to make sure we were completely satisfied. All of the installers were friendly, professional, Covid trained, and were expert craftsmen. We could not be happier with the final results. The basement floor looks wonderful and the area carpet and runners are a beautiful complement to our hardwood floors, adding warmth, cushioning, sound deadening, and style. We will be customers of Perfect Floors for life and would highly recommend them for all your flooring needs. They are a very customer satisfaction driven company. It's nice to find a gem in your new neighborhood.

Bryan very helpful & knowledgeable

We have used flooring from Perfect Floors in several rooms of our home and have been very pleased with the quality of the products and the installation as well.

My salesman Brian C. was absolutely amazing. I wanted Luxury Vinyl Plank flooring installed and was overwhelmed by all the choices and different kinds. He helped me narrow it down to exactly what I wanted. He was very patient and helpful. The installation crew was impressive. 3 gentleman who did an excellent job in a timely fashion without any issues and not a trace of a mess left behind. I would go with this entire team every time if I had to do it again. I am beyond pleased and relieved to finally have my dream floors that I’ve been working towards for a long time.

Perfect Floors, We appreciated the professional work that you did in repairing our carpet. Your promptness, courtesy and neat work was evident. We would recommend your services to any of our friends. Thank you again, Joanne and Bill

Great service and great carpet again, as usual for Perfect Floors !! Mike, John and their staff are always great. Thanks again Joe M

We couldn’t be happier with our experience working with Perfect Floors! We worked with Brian C. in sales. He was great! He helped us find exactly what we wanted within our budget. His communication throughout the process was amazing too. Brian always responded promptly and was very knowledgeable. He also set us up with an amazingly skilled installer named Jessie. Jessie was very courteous. He flew through our install, asking just the right questions to make sure we got exactly what we wanted. I couldn’t be happier with what he did. Huge thanks to Jessie and Brian!

We worked with Nicole to choose a carpet that would work for our lower level family room. She helped us make a excellent choice. Installation was on time with excellent work. I would highly recommend this company.

Outstanding installers; courteous & skilled!

We are very pleased with our entire experience with Rochester Hills location we worked with Matt who was extremely helpful and informative on choosing wood floors . He was very patient and knowledgeable! Thank you Matt!! The installers were amazing as well. Russ was the main installer did an impeccable job with the entire install down to a near and tidy clean up when finished . We were very happy all the way around ! We’d recommend Perfect Floors ! Donna M

Brian C at Rochester Hills did an excellent job of walking us through carpet selections and was always available for questions. Installation was a breeze and the carpet looks fantastic. We are planning to use Perfect Floors again in the future!

Very good experience. The guys were neat, polite, and kind. They did a great job, that took several days, moved my furniture with care, put it back carefully, and left the house looking neat, clean and in great shape. All I had to do was set out my knickknacks afterwards.

We have used Perfect Floors several times for new carpets. They are the best. One stop shopping. Very professional and their installers are equally friendly and competent. I would highly recommend Perfect Floors to anyone seeking new carpet!,,

Beautiful result. I had to match an existing hardwood floor in my home, and no one can see the difference. Installers were friendly and professional.

I have used Perfect Floors for my last two homes, for both carpet and wood. The staff are helpful and friendly and the prices are reasonable.

Very happy with the products, support and install. Highly professional personnel at every stage of the process. Brian was awesome to work with.

Great selection of flooring options and very affordable.

5 star service! Brian was great to work with. Floors look fabulous, couldn’t be happier!

Excellent service in the showroom. Great selection and pricing. Sales person Brian and installer Jessie took phenomenal care of us. Our family carpet couldn’t look nicer.

Excellent local, family owned company. The owner John is very hands-on and really cares about his customers. The staff are friendly and professional from the sales reps all the way to the stock guys in the warehouse. Top quality flooring for great prices. I’ll never go anywhere else for flooring!!

On time . Clean and professional. One week in and out . Could not ask for a better flooing company!

Highly recommend Mark, he does great work.

Mike has helped us get tile and carpeting at good prices for 2 homes now. He went above and beyond. Everyone else is nice and helpful here also. Huge selection of carpet for sure. Greg was a great installer. Couldn't see any seams.

Perfect Floors provided us with exceptional service and a great product. They had the best selection of carpeting, were supportive in providing samples and are very knowledgeable. The carpet installation team was on time, courteous, professional and did a great job. Craig the general manager and Jason the installation lead regularly communicated with us, and responded to our calls, e-mails and texts quickly. This aspect was very much appreciated by our family as we had a short period of time to move into our new home and were working with multiple contractors. The team at Perfect Floors made our lives easier by excelling as professionals while other companies we worked with did not. Thank you for the excellent customer service, empathy and commitment to quality. We would highly recommend Perfect Floors to everyone!

Mike has helped us get tile and carpeting at good prices for 2 homes now. He went above and beyond. Everyone else is nice and helpful here also. Huge selection of carpet for sure.

There is a reason why their name is Perfect Floors because they are just PERFECT! Our sales representative Nicole did an excellent job going above and beyond with earning our business and getting us the right product for our kitchen remodel. And then it just didn’t stop there....she got us aligned with Frank and the “A team” to do the install. Couldn’t be happier with the the flooring and the install team. Definite customers for life!

Great selection of flooring. Some very knowledgeable salespeople!

BEN KING did a carpet installation in our dinning room by himself and it came out perfect. Ben was polite, professional, and concerned about our property, He treated the one piece of furniture that had to be moved like it was his own and moved it to its final destination when he finished. We would have BEN KING back for more floor finishing without hesitation.

I was extremely happy with both the salesman and the installer. The installer was Ben King, and he put so much care and did a beautiful job for us. I will definitely request him for my next carpet installation. Excellent job!

Brian and all the people at perfect floors are great. They get the job done and they know time is of the essence. I would highly recommend for best price and customer care.

Had a wonderful experience selecting our carpet for our stairs leading to the basement. Bryan, our sales rep, let us bring swatches home for color selection. The installer, Mike, was very pleasant, quick to remove old carpeting and quick to replace with new and looks great. We were so pleased with the quality of the rug, we decided to have a large runner made for our hallway. Bryan assisted with padding to go under the runner as well. We were impressed with the large selection of remnants they had, that we chose a really cool remnant and are having a rug made out of it. Price is extremely reasonable. Customer service at Perfect Floor is awesome!

We had a great experience with Perfect Floors. Installers interacted with us along the way to make sure we were happy. Wood floods have been in for eight months and they look great.

The Cotetec flooring from Perfect Floors put the finishing touch on my recent basement project. The entire process from the selection & sale with Brian Colpean to the installation was a very pleasant experience. Installation was timely and the guys did a great job with no mess or disruption to the rest of my home. I highly recommend Perfect Floors and their team.

Perfect Floors is a neighborhood store with locations in Rochester Hills and South Lyon. Perfect Floors has been open for more than 20 years and continues to thrive because they offer a large inventory of high-quality carpet, laminate, hardwood, and vinyl at affordable prices.

Perfect floors was a wonderful company to work with. From Brian in sales to Ross and his team on installation, they made getting new floors a wonderful experience. I love my new floors

Love the carpet we got from Perfect Floors! It’s so soft and really nice quality!

Great service from sales help to install. I highly recommend Perfect Floors.

Perfect floors helped me every step of the way. They have a huge selection, very helpful staff and the best prices around.

Brian C. patiently worked with us to make a decision on the type, brand and color. Their installers were on time, clean and professional. Very happy with the Coretec Pro Plus Enhanced floor we chose (only time will tell, right?). I would recommend Perfect Floors.

They will treat you like family! Wide variety of products with a hands-on-approach to making sure you find the right product that fits your lifestyle while working within your budget!

Great family owned business, friendly staff, and a lot of selection for whatever your needs may be!

Our salesman, Brian, was extremely patient and helpful though the choosing and purchasing process. Our installation was superb and we are overall beyond pleased with Perfect Floors Rochester Hills! Be sure to ask for Brian Colpean when you visit!

Tony was great to work with. The floors we received were engineered wood floors. They look great. The issue we had in the beginning was with the contractors Perfect Floors has for installing wood floors. Gaps everywhere, chipped wood placed in visible areas. Only looking to finish as quickly as possible not putting any quality workmanship. Thankfully the issue with the wood floors was resolved. After we pointed out the chipped wood and other loose floors they professionally handled the matter and took care of the problem. A job well done.

We just had beautiful hardwood floors installed throughout our entire house (seven rooms, hallways, and stairs). It was a huge project, but the guys from Perfect Floors were fantastic! From start to finish, the service was courteous and professional, and the end result is beautiful! I finally have the house I've been waiting for. Thank you!

Perfect Floors just refinished my hardwoods and then replaced the carpeting in the whole house. My house looks brand new! They did an amazing job - easy to work with, very competitively priced, excellent work. It's unbelievable how good it looks...

Love my carpet and installers were great. I already knew what I wanted when I went in and salesperson was supportive of that. Worked to find the carpet I had selected and communicated effectively. The installer, Johnny, did a fabulous job and was very knowledgeable. Even though it was a bit more expensive, it was well worth it for such a big job!

I don't know where the 2 reviews came from up above but I had a wonderful experience at Perfect Floors. I was told by several friends to go there and they were exactly right on how I was treated. I did shop there price and they ended up saving me close to a thousand dollars. I personally would recomend them to all my friends and family. I worked with Nick and he was very professional and always followed up promptly. They also have the kindest installers, they cleaned up after themselves and made sure I was happy with everything before they left.