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Jack Morris
Nov 30, 2018
Good price and great service! Anthony was patient as I tried to decide from all the options. When I finally made up my mind, he gave me best pricing, and arranged for a quick and quality install. I ended up with beautiful wood floors. Thanks! Our home looks great!
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nancy khan
Nov 29, 2018
Philipp was very helpful in the carpet selection process.The installers were on time and did an excellent job.
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Fran Paltrow
Nov 29, 2018
Philip in the showroom was a joy to work with. I had 3 specific colors that I wanted and he took to me those samples. I picked it out quickly and was thrilled. The 2 men who installed were also very professional and moved my furniture with out any problems. I would not only recommend Capitol carpet but would definitely use them again.
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Tim Bennett
Nov 28, 2018
This is the third time that I have used Capitol carpet & tile for floor coverings. This time we replaced the old carpet in our master bedroom with hardwood flooring that matched the hardwood that Capitol had installed in our living room 5 years ago. As always the finished product was beautiful. Everything went smoothly from beginning to end. Pilipp Weiss at the Delray store made the ordering and scheduling simple. The installers were on time, very courteous, very professional, and neat. I would recommend Capitol Carpet & Tile to anyone who is looking for floor coverings. Tim Bennett Delray Beach, FL
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Doug Brueggemann
Nov 28, 2018
Great service. They did exactly what they said they would do and they were on time.
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john fitzpatrick
Nov 19, 2018
From the store manager to the installers everything was perfect. The installers called ,like I was told at the store , in the morning to give me an update and later an hour before arriving.The installation was smooth with no problems and they actually cleaned up.Then a couple of days later the owners Mother of Capitol Carpet and Tile called to make sure everything went as planned (who does that ). Why would you buy from anyone else.??
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Kimberly Maresh
Nov 06, 2018
Amazingly outstanding customer service rarely found these days. Our salesman Nick was incredibly helpful and went waaay above and beyond to make sure I found my solution. I probably had the smallest order ever but they treated me as if I had just replaced all the flooring in my home. I would highly recommend this company and use them again!
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Mark and kathy galaini
Oct 30, 2018
Terrific people to work with. They are punctual and extremely courteous from the sales dept. to the installation dept. We love our floor and everyone has given us great compliments.
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Joy Silvi
Oct 25, 2018
The team at Capitol made it very easy to select a carpet recently. Phillip was professional and informative and I was very pleased with the runners I ordered. The delivery was timely and the installation was flawless. Exceptional customer service!
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Leo Serrano
Oct 24, 2018
Sales, installation and service was outstanding.
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GARY SCHNEIDER
Oct 19, 2018
A great job from start to finish one would not go wrong using them. Our salesman Marc did a excellent job guiding us through their huge selection of carpets . Than the person that measures can by anther very good experience he knew what needed to be done and did it like he has done hundreds of times before. Last carpet day they can on time the team came buy knowing exactly what to do from removing old and installing new. Even with their funky adds that company knows what they are doing my guess thy make very few mistakes they makes if any. If you want a company that knows what needs to be done as far as you needs for carpet. You come to the right place and from my experience what ever else they sell you will get a job second to none. GO CAPITAL
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C M
Oct 11, 2018
Salesperson Kathy is outstanding. She helps us what I meet my needs. The staffs in the store are friendly.
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Phillip Harrelson
Sep 27, 2018
Wow. Wow. WOW! The experience I had @ Capitol Carpet/Tile took me back to the good ol’ days...when a place of business truly valued their customers! They were courteous, professional, attentive & patient w/me from start-finish! As I perused their beautiful showroom I felt welcomed not pressured. The salespeople should teach classes on how to make customers feel special! The price was far & away better than ALL the other places I visited! The selection was immense and the installation was flawless! I wish every place did business this way! Great job!
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J S
Aug 30, 2018
Our homeowners association worked with Richie at Capitol Carpet in Boynton. He patiently helped us through the process of selecting a carpet, providing recommendations on the selections we were making and worked with us on the installation. Richie understood the hoops a homeowners association has to go through to select and approve a vendor, without missing a beat he worked with us through the process. The install crew were professional and the carpet looks great. I highly recommend Capital Carpet.
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Robert Robinson
Aug 27, 2018
Great service! Thank you!
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Responded on: Sep 01, 2018 05:00 PM

Hi Mr. Robinson. We do not show an order in our system under your name? Please contact me directly if there is any further information or feedback you can supply regarding this review. Louis Morano loum@capitolcarpetandtile.com
e Berg
Aug 25, 2018
You do have to deal like you would at a car dealership to get a fair price. Installation was perfect. Timely delivery.
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Jackie Leanos
Aug 24, 2018
Nick was outstanding to work with.
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Lew
Aug 21, 2018
Stop in to the store in Boca Raton today on our quest for the perfect Tile. Anthony was very helpful.It was a pleasure to speak with someone that knows what he is talking about. He was terrific! Thanks so very much!!! Lew & Ellie
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Ginny Friedhoff
Aug 15, 2018
Extremely helpful, knowledgeable, confidence-inspiring help. Great selection & informative advice.
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Judith Eisenberg
Aug 12, 2018
Nick was our sales person. Great personality, this extremely professional and knowledgeable. I will be having tile installation in two bedrooms shortly and I feel comfortable that I picked Capital.
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Shari Horowitz
Aug 12, 2018
Love this place! Everyone is so helpful. Came in to look around and Phil was so helpful. Very knowledgeable about the product and overall a really genuine guy. Will definitely be back to complete my project.
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A Google User
Aug 10, 2018
Capitol Carpet helped us solve a problem at our house. They provided a high-quality replacement carpet installation at an excellent price. Their staff are very professional and very cooperative. Overall, a good experience and a beautiful finished job, making our home brighter.
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Gary Kurstin
Aug 04, 2018
The entire process of picking out the carpet and getting it installed was very smooth. Phillip the salesman was very thorough and Louis the installer and his helper were very efficient. Everything went as expected. And I’m happy with the results.
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Bob Roll
Aug 03, 2018
Capitol Carpet helped us solve a problem at our house. They provided a high-quality replacement carpet installation at an excellent price. Their staff are very professional and very cooperative. Overall, a good experience and a beautiful finished job, making our home brighter.
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Linda and Avery
Aug 03, 2018
Recently updated carpeting in our home. Our salesperson, Nathan, was awesome. After coming to our home, seeing the rooms & listening to our ideas, his input was very helpful in our choosing the color and type to most suit our needs. He provided excellent service, with no annoying hard sell tactics. The installers were friendly and professional, and did a thorough clean-up. It is a pleasure working with a company that cares about its customers, employs great people and provides quality service and products, all of which leads to a stress-free and pleasant experience. It was a joy speaking with Loretta. Now we know,...”Why would you buy from anyone else!”
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Nathan Good
Jul 21, 2018
Awesome to work with and could not be happier with our service!
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Danielle Baker
Jul 21, 2018
Nick was awesome at the store in showing me different carpets and helping me pick the best one! Would recommend him completely!!! Install was perfect and the installer was exact and cleaned up very well!!! Great place!!!
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Ericka Lambert
Jul 15, 2018
If you're in the market for tile or carpet, I highly recommend going to see Michelle at the 441 and Southern location. I have been back 3 times, and every time is the same top notch service. Michelle treats you like family, we catch up on each other lives, we laugh, it's a like a family reunion. Thanks Michelle for everything!! I'll be back when I'm ready for the next room!
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Opal Polly
Jul 15, 2018
Capital Tile and Carpet did an excellent job. Installers were very friendly and considerate. I would definitely use them again. Love the tile the laid and impressed with the workmanship.
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Chris Andreassi
Jul 12, 2018
Excellent customer service from Nick and his team. After shopping many stores we finally found the color and style of LVT that we wanted here. They have a warehouse local in Boynton, so availability was great and we were able to have the flooring right away and not have to wait a week or more for delivery which was great for us since we were on a tight schedule to get the floors completed before moving in. Love the floors and definitely recommend using this company.
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Robert Melber
Jul 05, 2018
Everything was great!
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David Pease
Jul 03, 2018
I am a little concerned when workers come into my house. I have an active dog and my home is crowded. The Capitol Carpet crew came in and did a great job, made friends with my dog and carefully moved my beds. I couldn't find a single thing to complain about and love my new carpeting.
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MaryJo Ambrovich
Jul 02, 2018
Needed a quick turn on a remodel job. Phil was great! He quickly pointed me to a cost effective choice and got everything scheduled very quickly. The installers did a great job too. This is the 2nd time I've used the Delray store and they are great to work within your budget.
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Art Silberman
Jun 19, 2018
Allen in the Boca Raton store was recommended by a friend. He guided us through flooring selection and perfect installation for two different residences within the last year. We are thrilled to have found Allen and Capitol Carpet and could not be happier.
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Richard Andrade
Jun 13, 2018
My experience at Capitol Carpet and Tile was amazing. Jeff the store manager in Del Ray was extremely helpful. My house came out beautiful with 2 remodeled bathrooms and a brand new floor for the entire house. Thank you again!
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Jason Stringer
Jun 12, 2018
Very impressed with the product we purchased, the person from whom we purchased (Shari), the service and the price. Installation team was also great. Very helpful and thorough. I would highly recommend Capital Carpet and Tile.
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Heather Hart
Jun 06, 2018
Fantastic customer service! One stop shopping! The installation was on-time and done with extreme quality and professionalism. The follow - up was amazing! Wish I had more rooms to carpet!!!!
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Responded on: Jun 08, 2018 05:00 PM

Thank you Heather for the 5 star review! We'll be sure to share this with the installation crew and everyone here who assisted in your order. Enjoy your new carpet.
Victoria Samuelson
May 30, 2018
Great experience! Anthony was very helpful and installers were excellent!
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Responded on: Jun 01, 2018 05:00 PM

Victoria, thank you for the 5 star review! We will be sure to share this with Anthony and the installation crew as well.
Beth Braswell
May 29, 2018
I found Capitol Carpet through the great reviews they had. I lived out of state at the time and based my decision on their reviews. I had the good fortune to call and talk with Anthony and he has been awesome to work with throughout my process. I flew into town and had a one hour window to look at carpet and Anthony met me at 8 am on a day he was not supposed to be working. I had one day to pull out and lay new carpet and he made that happen perfectly. I have since had a roof leak that required some carpet repair and a vendor mishap with a Sharpie pen on my carpet. Anthony is always calm and on my side. They always show up when they say they are going to be here and they are hard workers. I will always use them - glad I found them.
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Responded on: Jun 01, 2018 05:00 PM

Beth, thanks so much for leaving us such a great review! We will be sure to share it with Anthony as well. We appreciate your business.
Rudi Thyn
May 09, 2018
I requested and received prompt excellent guidance and recommendations Floor and kitchen tiling
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JO ANN SILVESTRI
Apr 24, 2018
I Love my floors!!! Rodney was professional, very patient and the best at giving me his expert advise. He gave me many different choices and samples to take home to see how it would look in my setting....What can I say about the installation, Carlos and his crew were exceptional, very polite, clean workers and fast....I would definitely use them again!!
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Dennis Hines
Apr 17, 2018
We highly recommend Capital Carpet. We have used other flooring stores and are always disjointed. Capital Carpet & Floors have a very large selection of flooring. We used to have carpet and this time switched to Vinyl, we love it. They are very good installers, careful in the home with our personal items, and excellent workmanship. Don't use anyone else.
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John Burdi Jr
Mar 22, 2018
Everything went well. There was one problem, but they were great about correcting it. They did it quickly, and with no questions asked. I do highly recommend Capital Tile and Windows. Window treatments
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Steven Mensack
Mar 17, 2018
The salesperson was very helpful in the showroom as I was trying to match a pre-existing carpet. They were prompt with measuring. They installed the carpet in a timely manner and with great care.
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Mark Elie
Mar 13, 2018
Awesome Experience from beginning to Install and after. Everyone was so professional, and they were on time and did everything they said they would and more. Thank you Capitol Carpet !! We just did two houses with your company...
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Shanna Zottola McGinty
Mar 13, 2018
start to finish was a great experience!
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Claudia Amore
Mar 12, 2018
We worked with Jeff in the Delray Beach location. He understood our needs and budget - we used the Mannington Luxury Planks - they're beautiful! His crew lead by Carlos, were very professional, clean, and quick! They did an excellent job - attention to detail was on point (especially on all the stairs).
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Responded on: Mar 12, 2018 06:57 AM

Looks beautiful!
Claudia Amore
Mar 12, 2018
We worked with Jeff in the Delray Beach location. He understood our needs and budget. We used the Mannington Luxury Planks - they're beautiful! The job went very well! His team headed by Carlos, was very professional, clean and QUICK.
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Bunny Preschel
Mar 10, 2018
I picked out a carpet that I thought I would love. Well the installation was great and on time. However in a couple of weeks I wasn’t in love anymore so I called Jeff and he told me to come down and pick out something else so I did. I’m much happier now. It took a little time to get this done but it’s done and I’m happy. I do not remember paying to measure and their installers are wonderful and very professional. Thank you Capital Carpet
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Florida Sights
Mar 08, 2018
First I must say Mr. Charles Kelly is a shining example of a salesman! He was extremely helpful, unassuming and very knowledgeable. He was not pushy and he didn’t try to up sell us. He gracefully assisted us in finding the perfect carpet for our needs. We ended up getting a good quality remnant for a really good price! He came by quickly to measure and a REALLY hard working, efficient and nice guy came to install it bright and early the very next day! I forgot his name(but I hope he goes to see his family soon). Our carpet looks perfect too. I was so happy I laid down on the newly carpeted floor. I only gave a 4 star review because I want to review again after I’ve had the carpet for a while.
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Florida Sights
Mar 04, 2018
First I must say Mr. Charles Kelly is a shining example of a salesman! He was extremely helpful, unassuming and very knowledgeable. He was not pushy and he didn’t try to up sell us. He gracefully assisted us in finding the perfect carpet for our needs. We ended up getting a good quality remnant for a really good price! He came by quickly to measure and a REALLY hard working, efficient and nice guy came to install it bright and early the very next day! I forgot his name(but I hope he goes to see his family soon). Our carpet looks perfect too. I was so happy I laid down on the newly carpeted floor. I only gave a 4 star review because I want to review again after I’ve had the carpet for a while.
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Florida Sights
Mar 03, 2018
First I must say Mr. Charles Kelly is a shining example of a salesman! He was extremely helpful, unassuming and very knowledgeable. He was not pushy and he didn’t try to up sell us. He gracefully assisted us in finding the perfect carpet for our needs. We ended up getting a good quality remnant for a really good price! He came by quickly to measure and a REALLY hard working, efficient and nice guy came to install it bright and early the very next day! I forgot his name(but I hope he goes to see his family soon). Our carpet looks perfect too. I was so happy I laid down on the newly carpeted floor. I only gave a 4 star review because I want to review again after I��ve had the carpet for a while.
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Keith Kolomichuk
Feb 17, 2018
Excellent company to work with. The installers arrived when they said they were going to arrive and they even vacuumed their way out.
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Crystal Bledsoe
Feb 14, 2018
Had a wonderful experience with Capitol Carpet & Tile. Performed a wonderful job on my shutters inside house. Workers very efficient and fast. Dealing with the sales people were very pleasant.
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Mildred Marin
Jan 24, 2018
As scheduled. Had a good experience from start to finish. Two rooms carpeted.
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Burt B
Jan 16, 2018
Salesperson was very helpful, installation was done well.
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Abby Goldstein Uhl
Jan 13, 2018
I was thrilled with the installation of our porcelain tile. I was very apprehensive about the replacement of the tile in our home. The crew did an outstanding job. Appreciate their attention to detail and efficiency.
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Richard Tunick
Dec 29, 2017
Experienced sales person. Excellent installer. Good all around experience.
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Daniel Nahum
Dec 22, 2017
Capitol Carpet and Tile installed our master bedroom laminate and porcelain tile in our master bathroom. They came when they said they would and installed the materials and left. We were especially happy with the installers who were respectful, professional and cleaned up after they were finished. It took about one week to complete all the work. We did have an issue with the laminate where it met the porcelain tile several days after work was completed. It took several phone calls and two emails but an installer just recently completed the job today and we're now doing our happy dance....Thank you Capitol...Why would we go anyplace else.
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Renee Michaels
Dec 19, 2017
My whole experience with Capitol Carpet Co. was a very positive one. My salesperson was very professional and helped me choose the right carpeting. Also, the efficiency of the telephone calls to let me know about delivery of the carpet was right on target. The two wonderful men that installed the carpet came on time, and before I knew it, they were done, vacuumed, cleaned everything up and were gone in 1 1/2 hours. I was very pleased and would recommend Capitol Carpeting to everyone.
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Karin Wiener Elkin
Dec 19, 2017
This was our first time using Capitol Carpet & Tile and we are so glad we did! They were very easy to work with. They are knowledgeable, professional and skilled. They provided excellent service and we love our new carpet. Highly recommend!
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mike t
Dec 15, 2017
Friendly, easy, professional; and the price made the aforementioned worth it. Go local.
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Linda Liffiton
Dec 12, 2017
excellent customers service from beginning of project til the end and followup twice. beautiful work and efficient. I forgot the workers were even here. and they cleaned up everything. I would reccommend this companys work to anyone looking for high end service. Ron was our go to person and he took care of overseeing everything. what a pleasure dealing with him, i didnt have to worry about anything at all with him. great job!
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Scott Baugh
Dec 12, 2017
Quality of the product and quality of install are outstanding!!! I would highly recommend!!! It was a great experience overall from customer service at the store to final home instal.
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Judy Schwartz Gerstein Rosenthal
Dec 06, 2017
Love my area rugs! Sales person really helped me to select them...spent lots of time with me.
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virginia Dean deanthomas48@comcast.net
Nov 18, 2017
We had tile , wood , and carpet done in two homes and was 100% satisfied . We will always use Capital Carpet , they are great to deal with all the way around !
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Meryl Topchik
Oct 23, 2017
Great selection of products, knowledgeable and helpful sales staff, reasonable prices and reliable service; an all around positive experience.
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Delores Fenton
Oct 23, 2017
The sales rep was great and helpful. The guys that did the work were excellent especially considering Irma was on the way and they had to take a break for Irma. I wish they spoke more English though. They did a great job.
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Wayne Meadows
Oct 18, 2017
no one better than capital carpen and tile AND WINDOW TREATMENTS
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Raja Sertin
Oct 09, 2017
Installed hardwood floor; professional, perfect finishing, beautiful products. Highly satisfied.
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Janice Meadows
Sep 23, 2017
My husband surprised me with plantation shutters. Beautiful installation! He was impressed with the level of expertise of sales person and installers. Looking forward to next project. Thank you.
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Cynthia Norman Klinger
Sep 14, 2017
Awesome !!!! The bedroom floors are absolutely beautiful and sioo easy to keep clean !!!!
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Donna-Rae McCall
Jul 26, 2017
The place to go. They have so much to choose from. Their price is right. And the staff is amazing. Ask for Sheri (the best)
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Jeanette Stoutenburgh
Jul 22, 2017
Excellant. Three rooms and two closets carpeted.
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Wanda Anderson
Jul 13, 2017
I absolutely love your commercials! And how you use your family in them! Just love your mom. If I can ever afford carpet, you will be the first I come see!
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David Adler
Jul 08, 2017
My wife and I are very pleased with Capitol Carpet. The salesman was very patient and knowledgeable. The installers did a very neat job and the price was reasonable. I would not hesitate to use them again.
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Scott Smith
Jul 04, 2017
Capitol Carpet has been our "go to" flooring company for years! We are always happy with their prices, professionalism and follow up. They stand behind their product and that is rare today. Our most recent flooring install was unexpected, due to a water leak. Capitol Carpet turned the unfortunate situation into a positive experience. They removed our damaged wood floors and replaced with an identical floor. Everyone from the sales team to the installers were knowledgeable and courteous. Thank you Capitol Carpet!
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Scott Blank
Jun 23, 2017
Capitol has been used several times and owner is available and happy to assist. We provided a deal from another installer and Capitol offered an equally appealing offer. Because of our past experience with Capitol and their great installation teams, we decided to pay slightly more and glad we did. A flawless experience and job well done. Mohawk SilkStrand and Capitol Carpet in Boca was a win-win ! Carpeting two kids room and hallway between their bedrooms.
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Helen Gottfried Bambis
Jun 21, 2017
Capitol Carpet and Tile was very good, the installers was very professional. and was done with 2 room in 5 hours. That with moving furniture in both rooms. I have told many people about the experience. I am very satisfied with the floors. Thank you Capitol Carpet and Tile.
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Megan C Miller
Jun 20, 2017
My shutters are more than I even expected I LOVE LOVE LOVE THEM. ALSO THE INSTALLERS WERE FABULOUS!!!!!!!
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Janet Hyman
May 22, 2017
They did a great job. They installed flooring.
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Chris Miller
May 16, 2017
We just completed major home renovation in which we used Capitol Carpet & Tile for tile, carpet and blinds. If I had to redo the entire project, I would definitely use them again. The company is built on quality and customer satisfaction. We are so pleased with the work, and how great our house looks.
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Joseph Colantuoni
May 11, 2017
Carl Weinstein is an excellent consultant and the installer, Steve, is equally good.
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Millicent Caporrino
May 11, 2017
Professional and courteous. Installation was done perfectly
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Burt Steinberg
May 08, 2017
Very professional. Met our expectations.
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Leon Schwartzman
May 08, 2017
The service in hanging our drapes and then correcting a small problem was outstanding. I called and they were there. Terrific store to work with. As you can see give them 5 stars
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C. Grantham
May 06, 2017
Capitol put in beautiful laminate several years ago which I love. This time I did plantation shutters, which look wonderful. There were a couple of issues which they addressed in a fairly prompt manner. I would use them again.
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Ken Amling
May 06, 2017
Daniel and his partner came and was gone in 2 1/2 hours. They carpeted two bedrooms and closets. They were very polite, fast and considerate. I would recommend them to anyone that has carpet laid.
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Stan Zerman
May 05, 2017
We were very pleased with our purchase of carpet and window treatments. Both Shari and Angela were a pleasure to work with and were very accommodating. I would highly recommend Capital Carpet & Tile.
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Stan Zerman
May 05, 2017
We were very pleased with our recent purchase of carpet and window treatments. Sahri and Angela were a pleasure to work with in the Delray store . I would highly reccommend Capital Carpet & Tile. Stan Zerman
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Richard Rogers
May 02, 2017
As planned Install Carpet
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Sol Silverstein
May 02, 2017
Excellent. Delray Beach store manager Jeff explained the various styles, pros and cons of the carpeting they sell and helped us select carpet styles within our budget. We told him that we needed it installed within 4 weeks as we would be leaving for an extended trip. He told me it typically takes about 2 weeks to get the carpet delivered and installed. He sent sales associate Paul to our condo with samples so we could see how it would look with our furniture and to take measurements. After placing the order Paul called and told me that the style we selected was over our budget, but he and Jeff had reworked the measurements to minimize waste and brought the price in. A few days after placing our order, Jeff called to tell me the factory was out of the carpet we ordered and the expected manufacture date was close to the 4 week deadline we had set. He also said that the factory had been running early recently so it might actually come earlier. He offered to find another style for us or to track the factory progress and keep us posted. I went to the store, and Jeff gave me some more samples to take home. We selected two alternates, and Jeff reserved existing stock of both should the factory not manufacture our original selection in time. About a week later Jeff called and told me the factory had moved the date of manufacture up by two weeks so we should have our original selection installed well before we left on our trip. The carpet was delivered two weeks before our deadline. The installers called before arriving, had me check the carpet on the truck to make sure it was exactly what we ordered, then removed our existing carpeting and padding and installed the new carpet and padding in about 6 hours. Jeff and Paul had done a great job on the estimate as there was very little extra carpeting left. A few days later, the mother of the owner of Capitol Carpet called to ask about our experience with them. I thought this was a nice touch to an already great shopping experience. Purchase and install new carpeting
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Jamal Wedderburn
May 01, 2017
Other than a few hiccups, the service was adequate. I'd hire again.
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Mauricio Morales
Apr 30, 2017
Great from sales rep to installers
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Jeffrey Murray
Apr 29, 2017
The installation crew was very friendly and professionl. They did a great job of cleaning up after the installation of the carpet. Very happy with the final results. I highly recommended Capital Carpet.
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Colleen
Apr 28, 2017
Excellent service...
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Susan Collins
Apr 25, 2017
Capitol Carpet & Tile did an excellent job with the verticals in my living room. The installer arrived on time, did the job quickly, cleaned up after himself. All in all, a very satisfactory job. I would definitely go here for any other decorating need.
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Richard Rogers
Apr 13, 2017
Just as planned Purchased and had carpet installed.
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Curt Mosher
Apr 07, 2017
We are more than happy with our new floor and the installers were the best. Perhaps the persons doing the measuring should of informed us that we needed a thin layer of plywood as our carpet was so thick. Curt Mosher
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James De Santis
Apr 07, 2017
I was so glad that a friend recommended Capitol because of the expert, friendly and personal service I experienced. The salesperson, Kevin, was very patient, explaining all of the options I had and the advantages of each one. That guidance was invaluable in heloing me choose exactly what I needed. This was in stark contrast to my experience at the big chain-type stores, where the clerks had limited knowledge and didn't seem to want to take the time to make me comfortable with my purchase. I was concerned that a local, family-owned store would be more expensive. It wasn't! The materials were delivered on time by a very courteous and pleasant man, who took geat care in unloading and putting the material exactly where I wanted it. And, the legendary follow-up call from the lady whose picture is on the truck was thoughtful. I have recommended Capitol to everyone I know. Like me, they were a bit lost in the "jungle" of floor covering. Every one of them has had the same great experience with Captol. Nice to know that someone has put it all together -- great products, great service, fair pricing and genuine concern for the customer.
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Howard Staiger
Apr 07, 2017
Great buying experience: the material is great, the installation was great, price was right, & the timing was great. They did what they said they would do. Pretty rare nowadays.
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Eitan Shari Kantor
Mar 31, 2017
Everyone we dealt with was lovely but it seems to me there were too many "hands in the pie". We met with a person in the showroom, a sales person came to our home. A measuring guy came to measure. And installer and his partner came twice to install because the measurement wasn't accurate.
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Michael Brue
Mar 31, 2017
This experience was the absolute best flooring experience we have ever had with a Company. Honest, Reliable and the best pricing in the business. Thank you Lou and the Crew at Capitol Carpet & Tile
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Steven Feldman
Mar 30, 2017
Capitol Carpet & Tile was prompt, professional and provided confidence that the carpet would be installed to satisfaction. The installers also took great care in moving furniture and other minor details.
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Peggy Jones
Mar 17, 2017
Capitol Carpet and Tile is “The Best”! We have been working with them for the last 3 years with total satisfaction. Rodney DiFranco, their general manager, has treated us like family the entire time. With both his suggestions and expertise, we’ve purchased and installed new tile and carpeting throughout our condo. We replaced old window treatment with beautiful new verticals and totally renovated two bathrooms with tile, showers and vanities. Rodney supervised all of these projects and stayed on top of any glitches that came up with immediate action. With Rick installing baseboards, Jeremiah creating tile designs and Steve handling the installation of the verticals, Rodney pulled together a wonderful team. Our latest project with them found us going to their Boca Raton store where we found a wonderful selection along with friendly, helpful salespeople. We will definitely continue to work with Capital Carpet and Tile and highly recommend them.
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Edmund Jones
Mar 17, 2017
Capitol Carpet and Tile is “The Best”! We have been working with them for the last 3 years with total satisfaction. Rodney DiFranco, their general manager, has treated us like family the entire time. With both his suggestions and expertise, we’ve purchased and installed new tile and carpeting throughout our condo. We replaced old window treatment with beautiful new verticals and totally renovated two bathrooms with tile, showers and vanities. Rodney supervised all of these projects and stayed on top of any glitches that came up with immediate action. With Rick installing baseboards, Jeremiah creating tile designs and Steve handling the installation of the verticals, Rodney pulled together a wonderful team. Our latest project with them found us going to their Boca Raton store where we found a wonderful selection along with friendly, helpful salespeople. We will definitely continue to work with Capital Carpet and Tile and highly recommend them. Tile floors, carpeting, window treatment, new bathrooms
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Ilene greenberg
Mar 14, 2017
My bathroom redo came out fantastic because of the quality of the tile,cabinets,and quartzite,and the workmanship of the people that work for CCT. I would not hesitate to use their services again!!!!
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Julie Mullen
Mar 08, 2017
I've worked with Mark at Capitol Carpet & Tile four times over the years as I've re-tiled or re-carpeted various rooms in my home. Without fail, Mark has gone above and beyond to ensure I'm getting the highest quality product for my investment. And he's so welcoming and friendly! The installation teams have always been efficient, courteous and very professional. This is a first class operation and I can't say enough about what a pleasure it has been working with them! Two thumbs up!
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Jake
Mar 02, 2017
Great job on the floors
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Kathryn McArdle
Mar 01, 2017
It went fine. It went very quick. They did flooring and carpet.
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Linda Butler Rescigno
Feb 25, 2017
Installed Plantation shutters on my slider...wonderful to work with, from sales to measurement to installation...will use them again
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Vivian and Mel Lapes
Feb 15, 2017
Very pleased with Capital Carpet and the help we received from Carl Weinstein in your Boca store
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Ana Skoczylas
Feb 15, 2017
Good customer service, very nice quality and pricing. Merchandise arrived as promised. Very happy with the purchase.
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Mark Lodini
Feb 13, 2017
The whole experience was great! From buying to install!
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Karen Black Bauman
Feb 13, 2017
It was a really great experience from start to finish. The installers could not have been nicer or more respectful. They left my house clean and the carpet looks amazing!! I was pleasantly surprised by how easy the whole thing was.
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Responded on: Feb 13, 2017 04:00 PM

Thank you Karen for the great review! We will be sure to pass it on to our installers.
Gerryann Kallaene
Feb 06, 2017
Excellent service! Had another great experience with capital Carpet and tile. The installers were fantastic. Love my floors!!
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Lynn Slomsky
Feb 06, 2017
Great installation. No pushy salesperson. Love our new bedroom floors.
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Brian Saeger
Jan 30, 2017
Nice company to do business with.
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John Hacker
Jan 30, 2017
Awesome .
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Philip Lustig
Jan 30, 2017
Excellent service. Highly professional installation. Overall great experience
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Dorothy Kirshner
Jan 30, 2017
Great! Sales staff attentive, not pushy. Product as expected, price same as quoted, prompt delivery and nice installation. All in all an A+
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Joan Sandler
Jan 17, 2017
Excellent!!! My window treatments look great!!!!
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Sheree Katzman
Jan 14, 2017
Selection was exceptional. Salesman was informative and easy to work with. From time of order to installation was on less time than promised. Installation was amazing. Technicians were very professional and they arrived at time promised and flooring was installed very quickly with very little mess considering they had to remove old tile first. We love our new luxury vinyl flooring and expect to return to Capital to order new carpeting for our bedrooms very soon. Wouldn't think of going anywhere else.
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Mike Haldas
Jan 06, 2017
I have been using Capitol for many years for carpet, tile, and laminate wood flooring on my rental properties. I have used them for about 10 jobs over the past 7 years. Rod DiFranco always takes good care of me and makes sure I am 100% happy with the work. He checks on the jobs to ensure that the installers are doing things correctly and neatly. Thanks Rod!
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Helene Kennedy
Dec 28, 2016
very good
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Germaine Richards
Dec 16, 2016
Replaced parquet with a golden/wood-look laminate. I absolutely love it!!! Juan did a fabulous job! Preparation for the work is similar to preparing to move. Sawdust near the work areas so cover furniture. Unplugging all the wires to my computer, tv and main phone line was a challenge. Work took about 2 days. Had 1/2 the floors in my home replaced. My 34 year old parquet floors had puckered up throughout the house-no moisture was found.
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Michael Blick
Dec 16, 2016
Probably the best experience I have ever had with an installation! I own a Floor Ccovering trade publication and i would recommend Capitol Carpet and Tile to anyone without reservations. They were courteous, clean, and meticulous in the installation of 800 sq ft of porcelain tile The job came out perfect and we were able to stay in our house while they lifted the old floor and installed 800+sq ft of tile Really an amazing great job! mike blick CEO Floor Covering News Publication
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Carol Addeo
Nov 30, 2016
I was unsure of what type of carpet would be best for my needs. The sales associate, Gabriel Garces, spent a lot of time with us , showing different types of carpet and patiently explaining the difference between each of the carpets we were looking at. He put no pressure on us to buy a specific type of carpeting but made very useful and helpful suggestions. My husband and I finally decided on a carpet after spending quite some time in the store. The carpet was delivered on the day I requested and arrived at the time promised. The installers were efficient and did a very good job installing the carpet. We are very pleased with our selection. Our experience with Capitol Carpet Tile was exceptional and I would highly recommend this store. My aunt bought her carpet from this store and sent us there. We are very glad that we purchased our carpet there.
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Joseph Carlomusto
Nov 26, 2016
Great job. They were meticulous and very professional. I'll definitely use them again.
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Richard Cerota
Nov 25, 2016
they did exactly what they said they would. the workers were very good and neat and on time. you can trust them. very very good
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Rhoda Mortman
Nov 06, 2016
Easy to deal with. They were the only place that had the tile that I liked so bought it there and was happy and satisfied. Salesman was very helpful
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frank Olivo
Nov 06, 2016
Competitivly priced. Great selection.Very professional.Good job of installing. They were fast and efficient.
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Renee Lampman
Nov 06, 2016
I have been purchasing flooring from this store since 1997. This time I ordered 900 square ft of flooring for all three bedrooms for our new condo. The floor was installed as promised and the completed job was great. Installers were very professional and with great workmanship.
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Tami Allmon
Nov 06, 2016
Capitol carpet always provides great customer service.
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Marlene O'Reilly
Nov 06, 2016
I've used Capitol Carpet for many years now. As a designer it is important to work with people that I can trust. The service, selections, quality and price are all excellent, and if there ever is a problem of any kind, I'll know that they take care of it! I can highly recommend this company!
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Elsie Umberger
Nov 06, 2016
very pleased with the service. the guys were great . thanks barry . carpet looks great.
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Roberta Farley
Nov 06, 2016
From the start to finish it was a pleasure working with your staff. I have recommend Capital Tile & Carpet. Roberta
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Kryst'l DiPace
Nov 06, 2016
Third time using CC to change up either our carpet, tile or laminate... twenty five years in our home... and I am always pleased with their service, price and I really love the installers. So professional!!!
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Edward Gonzalez
Nov 05, 2016
Prompt & Profesional 😃
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Debbie Razzo
Oct 30, 2016
Capitol carpet. Did my window treatments. They were helpful and kind in the show room. Efferent and friendly when they came to measure. Everything came in on time and top quality. The only negative thing was one of my shades had a defect. No big deal installer took it back , he said it shouldn't take maybe a week. That turned into a month. I had to repeated call the store for updates. The follow through from that person wasn't very timely. I was patient but someone else might not have been. I would still recommend them
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Responded on: Oct 29, 2016 05:00 PM

We do appreciate the feedback. The replacement shade did take longer than usual to get back from the manufacturer. We should have been more proactive in communicating this with you. We have discussed this with the people in our organization responsible so that there is better communication in the future on any delays. Again we appreciate the feedback, it truly helps us provide the best service for our customers. And, we appreciate your business. Lou Morano
Robert Green
Oct 30, 2016
We had a great experience at Capitol. Anthony Venezia was our salesperson. He was extremely friendly, knowledgeable, considerate, competent and not pushy. After selecting our tile and placing the order wrote had damage in our condo delaying the installation. Anthony assured us that there would be no problem delaying the install. As far as the installation, it was excellent! The installers were very efficient and extremely neat and clean given the material. Clean up was perfect. Overall, I would recommend Capitol to family and friends without any reservations. Everyone who has seen
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Ilise Johnson
Oct 30, 2016
The sale and service was perfect. The installers were a pleasure to have in the house and did an awesome job.
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Lisa Gray
Oct 30, 2016
Great product, prices, and service
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Rise S. West
Oct 30, 2016
Great Product, Great prices and more than great service
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Robert Listokin
Oct 30, 2016
Capitol Carpet installed new laminate flooring and redid some window treatments for a rental that I own in Boca Raton. This is about the 6th time I have used them for both my rental and personal residence and I have never been disappointed in either their competitive pricing or their above and beyond service. I have also recommended them to several of my friends who were very pleased as well. From the initial contact with both Tony in the Boca store for the flooring to meeting Alan at the rental to discuss my window treatment needs, the entire process could not have been smoother. Also, the guys who do the installation were prompt and as polite and professional as could be. Why would I buy from anyone else?!?
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Kristian Godfrey
Oct 30, 2016
Charlie did a great job evaluating my current carpet. He really took the time to educate me about the different types of carpets and flooring options available, and how they would hold up. He also was very courteous, he noticed that we don't wear shoes in our home and took his shoes off when he came in. I highly recommend Capitol Carpet and Tile. Nice and professional!
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Lesley Klein
Oct 30, 2016
The installer called that morning and told me what time he'd be here. He showed up on time and installed the blinds in a timely manner. The only problem I had was that the blinds took longer to be delivered than I was told. There was little communication, except when I made the effort. But a good experience over all.
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Mark Shaner
Oct 30, 2016
Best service best selection
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Wendy Nichols
Oct 30, 2016
Excellent
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Arlene Barkoff
Oct 14, 2016
I already wrote about how great this company is.
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Stephanie Engler
Oct 14, 2016
Tony is the best
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Tanya_&_Eric Petrone
Oct 14, 2016
Great service and product
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Amy Hanusey
Sep 13, 2016
Carpet is excellent quality and install was on time and efficient. Very happy. I also bought my porcelain tile from them, lots of issues w delivery date and delays but Lou handled everything well and got concrete info for my contractors so we didn't face more than a few days delay in work completion.
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Delsie Phillips
Sep 13, 2016
My Capitol window shades look great, thanks to good advice, and professional measuring and installation. My experience was everything I expected and more. Service was on-time and efficient.
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Charlotte Laut-Hernandez
Sep 13, 2016
The installer worked quickly and efficiently.
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Dan Holthouse
Sep 12, 2016
Very professional !
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Stephanie Grace
Sep 12, 2016
I purchased gorgeous laminate floors from Capital. Their customer service has been stellar from Mark my sales consultant to the staff at the warehouse where we picked up our product! The owners number is on all the cards and I accidentally called him when I was trying to reach my sales consultant, he not only answered the phone but was super nice and kind! His mom called me to make sure everything was great. We only completed the downstairs of our home at this time, but we will be back to buy more flooring for our second floor and I would absolutely recommend them to anyone! We did a lot of shopping around and they had the best product offerings and fair prices on material however their instal pricing is high. We choose to go with an outside installer.
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Linda Hoffman
Aug 13, 2016
Nice window treatment
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Anonymous
Aug 12, 2016
Very professional experience and quality products and installation. Provided great service before during and after the installation
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Chris Kotowicz
Aug 12, 2016
Very professional experience and quality products and installation. Provided great service before during and after the installation Hardwood floors, balcony tile, ceramic tile
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Beth Greene
Aug 08, 2016
Installed new carpeting and hardwood floors in my home. Professional workers, completed both jobs by the date we requested. Would use again.
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Ken Gesser
Aug 08, 2016
Capitol Carpet and Tile installed laminate flooring in our master bedroom recently. From beginning to end they were very good. They showed up on time, worked professionally and quickly and did a good job on installation. We had several problems at first. The laminate that brought was defective and had to be removed. This happened to a relative of mine who used them as well. Fortunately, they had enough laminate in their warehouse to replace the defective product. Installation was completed in one day as promised. The other problem we had was that some paint on the wall was damaged by the installers. Unfortunately, we did not have any paint left to match the wall so nothing was ever done to correct that situation.
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Arlene Barkoff
Jul 23, 2016
What a class act company. Anthony, our sales person ,could not have been more helpful. I was unsure of the choice I made for the hardwood floor. He brought samples to the house and answered all our concerns.The installation was so fast and there was no mess in the house. I must say that I will recommend Capital Carpet and certainly Anthony. We love the new floor.
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Sheila Patterson
Jul 20, 2016
I was so pleased with your Salesman Carl Weinstein. He was pleasure to work with. The measurements were perfect when the installers arrive😊 I love my Transparency Blind . Everyone I dealt with was pleasant . I highly recommend Capital
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Bob Muth
Jul 18, 2016
Professional service all the way. quality products and installation. Would use them again in a second.
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Leslie Freeman
Jul 17, 2016
Really easy to work with and interested in customer satisfaction!
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William & Jeanette Stoutenburgh
Jul 16, 2016
Looked good and done in one day.
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Richard & Gwen Schattie
Jul 16, 2016
The installers came as promised, removed the existing carpet & pad, installed new pad & carpet & cleaned up & left. They did a very good job. They were clean & quiet.
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Anonymous
Jul 08, 2016
unknown
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Frank Qualters
Jul 06, 2016
Excellent experience in every way!!!
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Clark Sprague
Jul 06, 2016
The install went smoothly and on time. I was so pleased I gave them an additional job. Ver Satisfied
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TM Simmons
Jun 06, 2016
unknown
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TM Simmons
Jun 06, 2016
unknown
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PJ
May 31, 2016
I worked with Jeff the manager and he was terrific. He listened to my concerns and offered expert advice yet stayed within my budget. Now my home is the envy of the neighborhood. Thanks Capitol and thanks Jeff.
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Joanne Arasin
May 21, 2016
The installers were fantastic. Kept me informed throughout the process. Cleaned up every day! Really great installers!
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Janet R
May 21, 2016
Capitol Carpet installed carpeting and laminated floors for me. They really went out of their way and expedited everything very quickly. They also moved the furniture for me. So far, everything looks really good. They were also very pleasant to work with.
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Janet R
May 21, 2016
Capitol Carpet installed carpeting and laminated floors for me. They really went out of their way and expedited everything very quickly. They also moved the furniture for me. So far, everything looks really good. They were also very pleasant to work with.
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Rhoda Sherman
May 17, 2016
Anthony at the Boca store was extremely professional and patient. Capitol stands by it's workmanship and if there's a problem they work with you at resolving it.
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Bill A
May 12, 2016
Professional, experienced, courteous, and a real asset to the industry. Capitol Carpet Inc. has always left us satisfied with their work, and I would and already do recommend them highly. The salesman we talk to has always done extremely well for us in choosing carpets, giving us a quote, and following up to make sure that everything is okay. He's a real asset to the company. The installers were very courteous, and came in like real professionals. They did a fantastic job, made sure everything was to our satisfaction, and cleaned up before they left. I have used Capitol four or five times now, and if the need ever arises I will do so again without any hesitation.
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Maxine Cohen Dombrow
May 11, 2016
Just had a wonderful experience with the Boca Raton store on Glades Road. Tony Hayman the store manager, stopped by this morning to take a look at the carpet I was disappointed with. What a gentleman and he put a smile on my face. Apologized and will replace the carpet and promised he would take the time to make sure I am happy. Now it's time for curtains to compliment the bedroom. Will continue to be a Capitol Carpet shopper. Third time I shopped there and I recommend shopping at Capitol. Made me very happy.
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Janet R
May 11, 2016
Satisfied customer Capitol Carpet Inc. installed carpeting and laminated floors for me. They really went out of their way and expedited everything very quickly. They also moved the furniture for me. So far, everything looks really good. They were also very pleasant to work with.
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Janet R
May 11, 2016
Absolutely wonderful! I've used Capitol Carpet periodically for the last 35 years and this last time, my son just bought a house so I recommended Capitol to him. They were pricisely on-time, efficient, and absolutely wonderful!
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Stuart Pechter
May 11, 2016
The work was done very well, and on schedule. Looks great. Hope it retains its appearance.
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Tom Christiansen
May 09, 2016
There some frayed strands at the threshold
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Jerry Rosen
May 08, 2016
Absolutely great. Rich was excellent in every way. Extremely courteous helpful and knowledgeable. I would definitely recommend you to friends and family. Thank you for an excellent experience. We have one more room for you to carpet just waiting for some work to be done in the house. Thank you once again
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Jay & Susie Mills
May 03, 2016
I posted on angie's list. You did a great job
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Leslie Sanmiguel
May 03, 2016
Clean accurate and helpful and efficient
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Matt Modica
May 02, 2016
Installed wood flooring. I can't say enough about this company. They exceeded my expectations. From the sale to the installation I was continually reminded what good old fashioned service was. If you're deciding between all the competing flooring stores out there I strongly urge you to shop at Capitol. I have no doubt in my mind that they will make you smile. The price was right, the service was exceptional and the installers were clean, on time and quick. What a great experience.
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Matt Modica
May 02, 2016
I can't say enough about this company. They exceeded my expectations. From the sale to the installation I was continually reminded what good old fashioned service was. If you're deciding between all the competing flooring stores out there I strongly urge you to shop at Capitol. I have no doubt in my mind that they will make you smile. The price was right, the service was exceptional and the installers were clean, on time and quick. What a great experience. Installed wood flooring.
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Matt Modica
May 02, 2016
I can't say enough about this company. They exceeded my expectations. From the sale to the installation I was continually reminded what good old fashioned service was. If you're deciding between all the competing flooring stores out there I strongly urge you to shop at Capitol. I have no doubt in my mind that they will make you smile. The price was right, the service was exceptional and the installers were clean, on time and quick. What a great experience. <p>Installed wood flooring.</p>
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Andrea Gamlin
Apr 28, 2016
My parents needed new carpeting, and I asked them to wait until my visit because I wanted to help them. After seeing great reviews on Angie's List, I called Lou ofCapitol Carpet & Tile, who told me that Allenin the Delray Beachstore would be in touch. We were in the neighborhood and decided to just go to the store. Ronnie was able to help us. He was very respectful to my folks,pulled up chairs for them in front of the wall with the carpet we were looking at,andwas very considerate of their carpet needs. We wanted middle of the road, not high end or low end carpeting, and needed it installed while I was still in town. We ended up picking an In-stock carpetwith a PAR rating of 3 and yarn twist of 5, which I thought was appropriate for the usage, and a color and design that my folks liked. Allen came the next morning to measure. The next day, Hector came to install padding and carpeting. He called around 9 to let us know that he wasabout 30 minutes away. He arrived promptly, and we ensured our carpet was on the truck. He slid the furniture out of the room (we emptied it of breakable and did exactly what the instructions said to do to prepare for the install), and was very careful with all furniture. He vacuumed, and was very good about cleaning up. It looks as though it's a perfect install. He also told us how to take good care of the carpet. Everyone we encountered at Capitol was professional and knowledgable. It was evident that they did what they could to ensure my parents would be happy customers, and ensure that my ridiculous time schedule was adhered to.I've told all of my parents neighbors to go there for their carpet and tile needs (and window fashion needs!). I am VERY impressed with the quality and level of service we received -from hearing back from Lou promptly, to getting great service from Ronnie and Allen, to a timely, clean, beautiful install by Hector. I only wish I could find a place like this where I live.
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Andrea Gamlin
Apr 28, 2016
My parents needed new carpeting, and I asked them to wait until my visit because I wanted to help them. After seeing great reviews on Angie's List, I called Lou ofCapitol Carpet & Tile, who told me that Allenin the Delray Beachstore would be in touch. We were in the neighborhood and decided to just go to the store. Ronnie was able to help us. He was very respectful to my folks,pulled up chairs for them in front of the wall with the carpet we were looking at,andwas very considerate of their carpet needs. We wanted middle of the road, not high end or low end carpeting, and needed it installed while I was still in town. We ended up picking an In-stock carpetwith a PAR rating of 3 and yarn twist of 5, which I thought was appropriate for the usage, and a color and design that my folks liked. Allen came the next morning to measure. The next day, Hector came to install padding and carpeting. He called around 9 to let us know that he wasabout 30 minutes away. He arrived promptly, and we ensured our carpet was on the truck. He slid the furniture out of the room (we emptied it of breakable and did exactly what the instructions said to do to prepare for the install), and was very careful with all furniture. He vacuumed, and was very good about cleaning up. It looks as though it's a perfect install. He also told us how to take good care of the carpet. Everyone we encountered at Capitol was professional and knowledgable. It was evident that they did what they could to ensure my parents would be happy customers, and ensure that my ridiculous time schedule was adhered to.I've told all of my parents neighbors to go there for their carpet and tile needs (and window fashion needs!). I am VERY impressed with the quality and level of service we received -from hearing back from Lou promptly, to getting great service from Ronnie and Allen, to a timely, clean, beautiful install by Hector. I only wish I could find a place like this where I live. Ronnie helped my parents and me pick out new carpeting for their master bedroom and walk-in closet. Allen made sure that the carpet was installed within my time restraints, and Hector did an amazing job on the installation.
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Andrea Gamlin
Apr 27, 2016
Ronnie helped my parents and me pick out new carpeting for their master bedroom and walk-in closet. Allen made sure that the carpet was installed within my time restraints, and Hector did an amazing job on the installation. My parents needed new carpeting, and I asked them to wait until my visit because I wanted to help them. ?After seeing great reviews on Angie's List, I called Lou of?Capitol Carpet & Tile, who told me that Allen?in the Delray Beach?store would be in touch. ?We were in the neighborhood and decided to just go to the store. Ronnie was able to help us. ?He was very respectful to my folks,?pulled up chairs for them in front of the wall with the carpet we were looking at,?and?was very considerate of their carpet needs. ?We wanted middle of the road, not high end or low end carpeting, and needed it installed while I was still in town. We ended up picking an In-stock carpet?with a PAR rating of 3 and yarn twist of 5, which I thought was appropriate for the usage, and a color and design that my folks liked. ?Allen came the next morning to measure. The next day, Hector came to install padding and carpeting. He called around 9 to let us know that he was?about 30 minutes away. He arrived promptly, and we ensured our carpet was on the truck. ?He slid the furniture out of the room (we emptied it of breakable and did exactly what the instructions said to do to prepare for the install), and was very careful with all furniture. ?He vacuumed, and was very good about cleaning up. ?It looks as though it's a perfect install. ?He also told us how to take good care of the carpet. ? Everyone we encountered at Capitol was professional and knowledgable. ?It was evident that they did what they could to ensure my parents would be happy customers, and ensure that my ridiculous time schedule was adhered to.?I've told all of my parents neighbors to go there for their carpet and tile needs (and window fashion needs!). ?I am VERY impressed with the quality and level of service we received -?from hearing back from Lou promptly, to getting great service from Ronnie and Allen, to a timely, clean, beautiful install by Hector. ?I only wish I could find a place like this where I live.
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Malissa Nettles
Apr 26, 2016
. .
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Malissa Nettles
Apr 26, 2016
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Robert Smith
Apr 25, 2016
The entire process went exactly as represented. They were on time, very clean, did excellent work and were very professional. The amount of personal attention provided was exceptional.
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Robert Smith
Apr 25, 2016
Installed all of my tile floors, bathrooms, carpet, etc. The entire process went exactly as represented. They were on time, very clean, did excellent work and were very professional. The amount of personal attention provided was exceptional.
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bruce shafritz
Apr 15, 2016
Removed old carpet and replaced with new11
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Bill Devine
Mar 31, 2016
This was the third time we used Capitol Carpet & Tile for wood flooring and, as in the past, they were fantastic. Carl was very helpful in planning everything, and the guys who did the tile removal and wood installation were very professional and hard working. Our home looks fantastic and I wouldn't hesitate to recommend Capitol Carpet & Tile to anyone.
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William Devine
Mar 31, 2016
Removed all the tile we had in the living, dining, kitchen, foyer and two bathrooms, then replaced the tile with hardwood flooring. Moved all furniture to the garage and protected other objects with plastic and tape. The tile removal was obviously very noisy and very dusty, but that was to be expected. The workers were very courteous, hard working and professional in every respect. They cleaned up as they went along, and hauled off all of the debris. They did a super job of laying out the wood prior to installation so that the resulting flooring was truly a work of art. The patterns and mix of different wood shades was just perfect and we were thrilled with the final result. If you arte looking for perfection, look no further!
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steve Rosenberg
Feb 27, 2016
They did window treatments for our whole house. They did a wonderful job! Everyone who comes here compliments our window treatments. The owner's mother even called to see if we were satisfied. I love working with family businesses. I would recommend them to anyone.
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Debra Fazio
Feb 25, 2016
Installed wood laminate in two bedrooms Good product, good service
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Morton Lankasky
Feb 22, 2016
Installed laminate floors. Showed up promptly but nobody spoke English. There were several times they needed to ask what I wanted and I had to contact the suprtvisor by phone to translate. The company claims that there is always someone who can speak English but this was not my experience.
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Responded on: May 19, 2016 11:59 AM

Thank you for your feedback. I notice that we performed the work in your home two years ago in 2014. Since then we have implemented protocols to ensure that there is always an English speaking person when performing any and all work. It is very important for a consumer to be able to communicate properly with workmen in their home and we apologize that this was an issue when we performed the work in your home two years ago. Thank you for your comments, it is feedback like yours that makes our company not only accountable for how we perform but makes us better at what we do. The end result is a better experience for all Capitol clients.
Gerald Liberatore
Feb 03, 2016
Installed hardwood floors in three bedrooms We were pleased with the total process. Carl was nice to work with and very helpful with the type of flooring we decided to purchase. The installers, George and Angelo were excellent. They were extremely conscientious in making sure the floor was installed correctly and did not rush the installation. They were hard workers who did not stop, except for lunch, from the time they arrived until they left. On top of this, they were punctual, nice and very polite. I would definitely use Capital Tile & Carpet again.
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Ralph Madonia
Jan 11, 2016
This was a large floor tile job (over 1100 sq. ft.)with an existing floor tile that had to be removed. From start to finish this job went flawless. starting with the salesman Charlie, Easy to work with and no pressure! He gave us several options with tile and let us take them home to see how it looked on the floor. He also came by on his day off to see how things were going after work started. The demolition and installation crews were professional, They bought everything they needed and didn't borrow anything! Everyday they cleaned up after working and no mess was left. On the last day, all appliances were reinstalled along with room doors and closet doors and everything was wiped down as much as possible. Pricing of job was fair compared to the other quotes that we received.(3) An A+ review on everything.
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Alison Howland
Jan 08, 2016
Excellent and professional--high quality installation. Punctual, neat, clean and well executed.
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Mauricio Batlle
Dec 31, 2015
He provided wood flooring for my formal living room Shopped around for pricing, they were able to provide me with great prices. A rep came to measure my living room and was install very quickly and they were on time. They were very careful about details especially cleanness after they left.
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Rodney Huebbers
Dec 24, 2015
installed carpet in 3 bedrooms, dressing room and hallway. Very punctual, installers were great. Can't see any seams! The carpet is beautiful! Criticisms: 1. The salesperson never followed up with my quote and I had to call to find out the status; 2. They measured incorrectly when they came to do the estimate so the installers didn't have enough carpet to do the job when they originally came. They had to order more carpet and then come out a second time to finish the job. 3. They forgot to call me to tell me the additional carpet was in and to schedule the install.
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Responded on: May 19, 2016 11:58 AM

First let me thank you for your comments, because feedback makes our company better. We did not communicate with you in a timely fashion. This is a very important value with our company. We evaluated what happened with your order and have spoken with the people in our organization who dealt with your order so in the future our communication is prompt. We did measure the job incorrectly which is a very rare occurrence. We apologize for the inconvenience. Thank you for the compliment on our installers, their promptness and the quality of the installation. We take pride in our installers and our workmanship. We appreciate the trust you have in us that you would hire us again. As the owner of Capitol Carpet & Tile and Window Fashions if you need anything in the future you can contact me directly at loum@capitolcarpetandtile.com.
Renee Lampman
Dec 16, 2015
We purchased 900 sq ft of flooring The installation was as promised. The workers were on time, they were very professional and the work they completed was more than expected. I have bought from Lou since 1997 at this location and will continue to do so again. We even received a follow up call from Lou's mom to make sure that we were happy with the job completed.
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Brenda M
Nov 07, 2015
Good morning, Mr. Morano, Please accept my sincere gratitude and accolades for your company, your workmen and, in particular, your general manager, Rodney DiFranco. Capitol Carpet and Tile installed tile flooring in my kitchen, dining, living and master bedrooms when I moved into my Boynton home several years ago. I was very pleased. In November, 2014, the flooring suffered "eruptions" throughout the house. The insurance adjusters and engineers declined any coverage. Their finding was that the installation was faulty. Capitol Carpet did not feel this was due to any problem with installation. Mr. DiFranco and Mr. Blane personally reviewed the flooring at my residence. While they did not feel the installation was at fault, they did see the extensive damage. After consideration and research, Mr. DiFranco and your company decided to do what was best for me, the consumer, and make things right. My flooring is repaired, new baseboards are installed. My home is safe and lovely once again. Respect, Loyalty, Honesty and Teamwork: Your stated values- all true. I am singing your praises to all I meet. Mr. DiFranco is living proof of your mission statement and values in action. Thank you! "Why would I buy from anyone else?" Sincerely, Brenda Martin Owner: Answers: A Health Care Resource Chairman of the Board: Greater Boynton Beach Chamber of Commerc
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bruce shafritz
Nov 03, 2015
Replaced carpet in master bedroom and walk in closet. Went very well
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William S Haston
Oct 25, 2015
Installed carpeting. Recommended carpet cleaners. Excellent service and products. Very professional
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Jim A
Oct 20, 2015
we were very happy with your company and those who you sub contracted for us. The guys were pleasant and worked very hard to get things done on a timely manner. One of the men especially we would like to recommend to anyone reading this is Mr. Carlos He went well beyond anyone we have in our home on other projects. So thank you very much and you will be hearing from us again real soon. Jim Amon / Stephen Ware
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Jannet Preti
Oct 14, 2015
Installed wood laminate in three bedrooms and a hall. Had to remove existing laminate in hall and had to move heavy furniture. Also had to remove rug in three bedrooms. It went extremely quickly and well. It cost a great deal as they charged to move each heavy piece of furniture. I blame myself as I did not get any other bids -- had to decide and finish quickly -- and do not know if this was standard procedure. They did a great job of installing and very, very quickly. Again, I should have studied the billing a bit more up front to see exactly what I was paying for.
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James Tracy
Oct 14, 2015
The provider installed carpet in the three bedrooms of our house in East Boca. Salesman was very accommodative, although it would have helped if there was a specific form to specify the characteristics of each carpet style we considered. Took a few weeks to get the product in stock. Once that was accomplished installation took about three hours, although we moved a good deal of the furniture in preparation for the installation. Overall the quality of the product and installation was more than satisfactory, particularly for the price.
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Sean Dunne
Oct 08, 2015
Removed old tile/carpet, installed new tile A few issues came up during our tile selection/demo/install but overall we are impressed. They tile looks amazing!! Good Job helping us pick out the best tile/grout Tony! Beautiful work Ulysses! We are seriously considering having Capitol do more work on our home.
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Responded on: May 19, 2016 11:59 AM

So happy that everything looks great! We take a lot of pride in our work. You mentioned that a few issues came up during the process. If there are any issues that need our attention please do not hesitate to reach out to us. Otherwise, my mother Loretta will be calling you (as she does with every customer) to get your feedback. Thank you for your business and we look forward to working with you again. Sincerely, Louis Morano loum@capitolcarpetandtile.com
Edward Susse
Sep 21, 2015
Installed glued down hardwood floor. Very smoothly. Though they should have sent two installers.
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Julie Lesser
Sep 14, 2015
They put carpet in master bedroom. They were great. They are very polite and professional, at the store and in my home. They got everything done on time. The product was great quality.
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Donna L
Sep 04, 2015
Paul was extremely helpful in getting this job done! Very happy with the floor! Thank you!
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Mike B
Aug 31, 2015
Excellent
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Lifetime Exteriors
Aug 27, 2015
Hardwood flooring was installed. Capitol Carpet & Tile installed hardwood flooring in several rooms of my home. They did a wonderful job and I would highly recommend them to anybody for their flooring needs.
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Terry Murphy
Aug 27, 2015
They installed hardwood flooring I had selected. Top notch service from start to finish. Incredible selection. They were as cheap as anyone, and then discounted a bit more. the installer showed up on time and did a beautiful job!!! not the first time i used them and it wont be the last.
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Leslie O
Aug 26, 2015
Alan is an excellent manager. There was a problem with my carpet and he got it resolved with great customer service. Installer John and assistant are the best I ever had. They were so organized and efficient and cleaned up very well.
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Bill S
Aug 17, 2015
we would buy from you again recommending is tricky. everyone has different agendas
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Jeffrey & Mary J
Aug 16, 2015
Very happy with the look and feel of our new vinyl floors which look like stone. Had baseboard replaced throughout the whole house & it looks terrific. Customer service was excellent.
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Arthur K
Aug 13, 2015
Everyone was great. Carl and Paul went out of the way to make sure timing was good for me. Installers were aces
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Debbie H
Aug 13, 2015
It is the second time we have purchased carpet and have been very satisfied.............
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Rena K
Aug 13, 2015
Extremely professional and polite
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Carol C
Aug 12, 2015
It's been quite awhile since I bought carpeting (and had it installed) from you, but I was very pleased with EVERYTHING! CAROL
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Mike K
Aug 11, 2015
I have always had a positive experience and Charlie is a great sales person.
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Laura B
Aug 11, 2015
Great job done by the installers. Love the carpet.
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Anthony N
Aug 11, 2015
Very professional and personal. Everything just as we had hoped. Thank you
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Karen G
Aug 10, 2015
Wonderful experience with Charlie and installers.
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Marvin W
Aug 10, 2015
Great
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Lloyd S
Aug 10, 2015
very professional. easy to work with. Always willing to help if problems arise.
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Brenda B
Aug 10, 2015
I liked the relaxed "no rush" atmosphere in the store. The sales person was friendly and professional. I was able to find the perfect carpet in the perfect shade of blue that I was seeking. Installation was done very well. I am a happy customer and would recommend your company to everyone.
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Rock T
Aug 10, 2015
Excellent service, installation and carpet performance.
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Jeff M
Aug 10, 2015
Excellent
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Carol R
Aug 10, 2015
we decided that we wanted a light color laminate for our living room/guest bedroom area.after going to several flooring stores - we were about to give up because we weren't seeing anything we liked. Capitol Carpet has an excellent selection and we are very happy that we found them. The sales people in the store were very knowledgeable -- the installation date was promptly scheduled - and the installers did a great job.We are very happy with the floor and are happy to highly recommend Capitol.
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Ronna L
Aug 10, 2015
Flooring experience in the Hypoluxo store was wonderful w/ Mark & Hallee. They were very accommodating in all my requests, as were the installers. Jose, who installed the LVP, was outstanding and very particular (like he was installing the product in his own home). Natalie who reminded us of the installation times was very pleasant & helpful. The follow-up phone calls from Mom were impressive and appreciated. Wonderful customer service! Wish all businesses were run like this!
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Ben K
Aug 09, 2015
The experience was fine. I would have preferred an itemized statement as opposed to the flat rate we were charged. Also I do not think we were given the higher grade padding we paid extra for even though the installer reassured us that it was the padding the manufacturer recommended.
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Responded on: Aug 09, 2015 05:00 PM

We appreciate your feedback. We are mailing you an itemized statement as requested. Our records show that you did receive the premium pad underlayment which is the higher grade. It is a black, ribbed back with foam on top. The standard is a plastic visqueen only product. Please contact me directly if there is any further needs or questions on what you received or if you need any further assistance. We appreciate your business and feedback. It is very important to me as the owner that you are completely satisfied with what you have purchased, please let me know if I can be of further help. Louis Morano loum@capitolcarpetandtile.com
Liz M
Aug 09, 2015
I received very good service from sales to installation. I would definitely use Capitol again and would recommend them to my friends.
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Lisa G
Aug 08, 2015
Thank you for being very helpful during the choosing of my carpet. I also appreciated how quickly the carpet was installed. The carpet is beautiful. I also liked getting the call from the owner's mother a few days after the installation. It is nice to do business with a company that cares about their customers and their product.
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Mary P
Aug 08, 2015
Very positive
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Eric R
Aug 07, 2015
It was great!! The gentleman named "Joseph" made my first ever purchase of tile for my home a breeze.. His recommendations were also very helpful... I will definitely be coming back to him if ever I need any type of flooring again..! THANK YOU!!!!!!
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Jeff S
Aug 07, 2015
overall the experience was ok. install supervision was lacking which caused some problems but in the end capital stood behind their product. cleanup could have been better too...
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Responded on: Aug 10, 2015 05:00 PM

Your tile order was a large installation and as in large construction projects sometimes situations arise. Thank you for recognizing that we addressed these situations to your satisfaction. I understand the end installation result was beautiful. Thank you also for your feedback on the cleanup. This is important for us to know to continue to make our service better. We have discussed with the installation crew and installation supervisor how important cleanup is and discussed how this should always be at the top of their minds. Thank you for your feedback and we appreciate your business. Louis Morano loum@capitolcarpetandtile.com
John V
Aug 07, 2015
Very professional and great prices
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Robin/Ron M
Aug 07, 2015
Wonderful experience...the salesperson was friendly, the installers did an excellent job... worked quickly and cleaned up everything. The only thing I would suggest is that the installers call the night before to let you know whether they were going to be there in the morning or afternoon. Most companies we have dealt with have always called the night before to give you their two hour or four hour window as to when they will be there..NOT the day of, like our installers did.
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Responded on: Aug 06, 2015 05:00 PM

Thank you so much for your feedback and am glad you had a wonderful experience. We do understand it would be convenient to give an approximate time the day before. We call the customers the day/night before to confirm the installation and to go over details to help insure the installation process goes as smoothly as possible, however it is very difficult to give an approximate time the night before. We often install products that take multiple days to complete. Many times an installer will need to go do some final minor work in the morning on a day he is starting a new installation. In these instances we do not know what time frame installations will go until the morning of the installation. This is the reason why we are not able to give a time frame the night before. We do appreciate your business and always are trying to improve ourselves to continue to provide superior service. Thank you again for your business and your feedback. Lou Morano
Kayle C
Aug 06, 2015
It was wonderful. Kevin was very helpful with guiding us through the array of choices for our flooring needs. Alan was very prompt with answering all of our questions, concerns and keeping us updated on any cost changes. Carlos and his team did a fantastic job installing our wood flooring and stairs everything looks beautiful and we are so excited about the look of our new home. Our laundry room tiling also came out wonderful.
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Frank G
Aug 06, 2015
THEY'VE DONE THREE ROOMS FOR ME. SCOND TIME I'VE USED THEM, TOTALY SATISFIED. THANKS GUYS. FRANK GINE
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Linda K
Aug 04, 2015
Extremely satisfied from consideration to installation! We have another room to carpet and will be revisiting Capitol Carpet & Tile - probably within the next year. Thank you -- Linda & Bob Kull
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Spencer H
Aug 03, 2015
Excellent. Installers were skilled professionals with a note worthy work ethic of pride & perfection in their accomplishments. In addition, they were a pleasure to have in our home. Spencer & Joanruth Hirshman
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Roberta F
Aug 03, 2015
100 percent satisfied in every area
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Kaaren R
Aug 03, 2015
Service,product quality and installation , all excellent.
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Jeff Slavin
Jul 27, 2015
Installed tile, carpeting and wood floors. Three years ago, we had all our floors updated. We selected a Mohawk carpet with a 20-year warranty that was guaranteed to not stain or show wear. We followed the care and cleaning requirements stipulated in the warranty, yet the carpet started to show stains and wear in just 2 years. We called Capitol Carpet & Tile, and they were great to work with. They battled with Mohawk over the course of several months and were finally successful in getting them to replace our carpet. We couldn't have done it without them.
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Kim Fullone
Jul 09, 2015
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Ranford Ali
Jun 04, 2015
They removed all furniture, old carpeting in three bedrooms and tiled with wood style plank porcelain tiles 8X36". The master bedroom around 400 sq ft, the other two 250 sq ft This is a class act they did fantastic work at a fantastic price. I HIGHLY recommend and would use again. After the job was done the owner's mother call to find out if everything was done to our satisfaction!! A NICE TOUCH! The three guys that was at our home doing the tiling were polite and very courteous. They cleaned up every day and did the job in 4 days!! WOW!! I am thinking about removing some older titles in family and living room and re-tiling with these wood style porcelain tiles they do look great. CAPITOL CARPET AND TILE is definitely one of those tile companies that are very rare and with great customer satisfaction! .
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Diane Laymon
Apr 30, 2015
Owner came with sample; men came and replaced bedroom carpet. Quality and workmanship are well done. |(This is the 2nd time I have submitted this form.)
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ASIF SHARFI
Apr 22, 2015
. .
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John Inglesby
Apr 16, 2015
Replace existing crept with new. Minor hiccup in that the wrong carpet ws delivered. But they rectified it and were great. Charlie Kelly, the salesman, was terrific. Stayed on top of the project the entire way.
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Cheryl Brooks
Apr 07, 2015
Remove carpet and placed tiles in three bedrooms The sales representative, Kevin, was very friendly and helpful which made their service exceptional. They were able to accommodate my job schedule to work with me. If I do need them in the future, I would not hesitate to contact this store. Thanks Angie's List for a great referral!
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John Inglesby
Apr 02, 2015
Charlie was great. On top if the whole project. Very professional clean job.
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Michael Fields
Feb 25, 2015
Installed carpet in master suite and guest bedroom. Everything went as planned.
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Steve Duhamel
Feb 12, 2015
Came out promptly and gave a fair estimate. Decided to use another company.
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Karen McKinnon
Feb 09, 2015
Repaired tile grout and professionally cleaned tile All repairs made. Lou Merano personally took charge of this project and all corrections were made.
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Lee Kirsch
Dec 18, 2014
Installed laminate wood floor and moldings in a large closet being prepared for a new designed closet with separate husband and wife areas.
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Ryan Hamilton
Nov 07, 2014
These guys were fantastic, I dealt with Brian Clary and to say he was knowledgeable would have been an understatement. He walked us through the whole process and answered every question we had without making us feel like we needed to be industry experts as well. As far as the installation went, again they exceeded my expectations, I had very strict time constraints and they came through exactly as promised. Allen the store manager was equally as helpful when I had questions that couldn't wait. I would use again and recommend to anyone.
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Cindi MacDonald
Nov 07, 2014
Excellent experience with Capitol Carpet. By far the best experience with a company and contractor that we had. Would highly recommend them for any flooring work that needs to be done. From being greeted upon entering the store, to the scheduling, installation, clean up and follow up our experience was an amazing one.
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James Smeriglio
Nov 03, 2014
Removed old damaged hardwood and tile floors and replaced the flooring with new ceramic wood tile planks. Excellent experience from all involved. Carl Greene was outstanding as our inside sales person and helped with tile and grout selection, measurement and install set up. Carl spent plenty of time with us making sure that we had exactly what we wanted for our home. Eddie Bedoya and his crew did an exceptional job with the demolition and install. They showed up on time every day and made sure that they kept the job clean, organized and on schedule. The crew worked around our needs to stay in the home during installation and they were cleaned up and gone promptly by 6pm each evening. The job took exactly as long as quoted. We were very impressed with the fact that Eddie called after the job was complete to be sure that we were satisfied. We also received a call from Capitol Carpet and Tile asking the same questions. This company understands customer service and they made it a point to let us know that we were valued customers. We would absolutely use Capitol Carpet and Tile again in the future.
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Patrick ONeill
Oct 23, 2014
They tiled my entire 1 bedroom condo, the work was performed while I was out of town. I had my sister check in with the installers and when I got back into town I was extremely happy with the work that was performed. .
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Michael Newell
Oct 18, 2014
Installed less than 500 sf of carpet in condo. We picked out carpet on Friday, September 26. Per our request, they did a detailed measure of our condo on Sunday, September 28. Carpet was installed on Saturday, October 4. We really pushed the limit with these guys asking for the job to be done so quickly. They met our request and exceeded our expectations.
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Lori Burgstahler
Oct 06, 2014
Took up old carpet, and replaced with new carpet. I was in a panic. After reading the stellar reviews of this company I decided to give it a try. Boy am I glad I did! I REALLY needed carpet laid before our furniture came and although I was ordering a ton of carpet and even a special order for one room, they worked with me to get it in before our furniture came. Glen (?) helped me the first time I was there and was very patient with me. He was knowledgeable and helpful. The next time I went in, Carl helped my husband and I decided on what our best options would be. He even went through every single carpet sample to find a difficult 'green' I needed. Both guys were wonderful to work with. They were able to put a rush on the carpet and we were able to get it all done in time before our furniture was delivered. I am so happy with these guys, they worked with me to make sure it was perfect.
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Deborah O'Hara
Sep 22, 2014
removed tile and installed laminate flooring They made the job very simple and easy and matched Home Depots price. From the man who helped us at there store to the crew that installed I was impressed. They even called after the install to find out if we were happy.
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Larry Aversano
Aug 29, 2014
We had laminate flooring installed in bedrooms #2 & #3. Charles was very knowledgeable in describing the differences between real wood and laminate floors. There is a wide selection to choose from at Capital. The laminate floors of today do not look like the laminates of yesterday. They look like real wood and are easier to take care of. Installation went very smoothly Mike and oops, I think the other gentlemans name was John, were punctual, moved some larger furniture, cleaned up, and just did an excellent job. I thank them again and my overall experience was excellent. I would definitely go back and most of all my wife loves the floors.
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Randi Gonen
Aug 19, 2014
I had laminate installed in the Master Bedroom and Guest Bedroom. I bought 2 different laminates and both are beautiful. Brian Clary, Sales, helped me choose the laminates. Alan, Store Manager, was helpful with questions and payment and scheduling. The 2 installers, Moses and Castro, were professional and extremely courteous. They did exceptional work and it was a pleasure to have them work in my home. The follow-up by the store was good and I would recommend this company 100%.
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Mitchell Goldstein
Jul 21, 2014
New wood flooring in 3 bedrooms. Excellent workmanship and results amazing.
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Gina Abbananto
Jul 20, 2014
Installed carpet. We purchased carpeting for our bedroom. The salesperson was very knowledgeable and provided samples for us to take home. Selected carpet was delivered to store within a couple of days. The install went without a hitch. Installers called ahead and were on time. They worked very quickly and cleaned up after. Very pleased with our selection.
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Elizabeth Strauss
Jul 02, 2014
Tore up old rug and replaced it with new wall to wall carpeting Our experience was great from the time we entered the store to the phone call asking how their service was. They were so helpful in choosing the carpet to replace the old one and very accommodating with scheduling the installation date. The rug came in within 10 days and within 2 weeks we had beautifully installed carpeting in our bedroom. The installers were neat and efficient. Beautifully done and would not hesitate to use them again or recommend them. WHY WOULD BUY FROM ANYONE ELSE!
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Richard DiPietro
Jun 27, 2014
I initially contacted Capital Tile and Carpet for a quote on high gloss laminate flooring for my master bedroom and hallway. This company is professional, came out and did exact measurements, came when they said they would and pricing was fair. I contracted with them to complete the job. I am 100% satisfied with the way in which all my business dealings with them went. This includes the quote, confirmation of them getting the job and installation.
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Robert Ruff
Jun 21, 2014
Installed three custom black out roller shades. Everything went well from start to finish. The sales representative was very professional and pointed out details that I had not considered. When it was time to install, I received a call and scheduled the installation for the next day. Then, two hours later, the installer himself called and asked if he could come by that afternoon. He showed up when he said he would and was very neat and professional. He brought in a folding work table and even put down a moving blanket underneath it so the legs wouldn't scratch my floor. In about 45 minutes, all three shades were up and he had collected all of the shipping materials. He even took the time to explain to me that the shades would probably telescope in the future, but that I could call the service department and they would fix that for me. I'm very happy with the shades and won't hesitate to go to Capital Carpet & Tile for my future window dressing needs.
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Gaynor Rose
Jun 16, 2014
I used Capitol Carpet & Tile for having my whole house carpeted. I’ve used them twice now. They were excellent and they’ve been very good both times that I used them. I will definitely use them again in the future.
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Steven Lenkofsky
May 31, 2014
After getting estimates from 2 other vendors, I selected Capitol Carpet and Tile. The manager, Charlie, came to my home twice to measure for 2 separate jobs. I ordered specialized area rugs and window treatments for the entire house. The prices were very fair. I am waiting for installation, but I feel very confident in this company and their pledge to stand behind everything they sell.
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Terez Marin-Dehghanpisheh
May 28, 2014
I need to have carpet installed quickly. I noticed on the website that you can purchase today, install tomorrow. Just what I needed. When I went in to select I was informed that this is not accurate. How disappointing that a business is falsely advertising. With at said it was Hallie that made me decide to still work with them. She was quick to show me what my options were due to my time limit. She was helpful and well informed. Hallie is truly the reason I decide to still work with the company. The crew that installed was professional and on time. Early in fact. Overall the experience was good. I just think they need to update the website.
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Responded on: May 19, 2016 11:58 AM

Thank you so much for your feedback as it helps us better our company and our customer’s experiences. We recently updated our website and part of that update we added next day installation available. It should have been explained to you that it is on in stock products only. It is possible and we do next day installations when it is needed. As a company we should have properly informed all Capitol employees of the procedures for this to take place. We will better inform our sales staff so that future customers are given the proper information. Thank you for bringing it to our attention. If you every need anything that I can be of assistance please do not hesitate in contacting me at loum@capitolcarpetandtile.com. Lou Morano President
Gary Steger
May 14, 2014
Installed new carpet on stairs, upstairs hall and landing. Everything went well except I did not like there scheduling process - instead of calling the evening before installation they require you to be home from 8 to 10 so they can call and let you know when they will come that day. This unnecessarily requires you to be home when they may not be coming until the afternoon. I can't understand why they can't tell you the night before as most companies do.
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Responded on: May 19, 2016 11:58 AM

We really appreciate your feedback. It helps us improve our processes. We do not give a time frame the night before because sometimes the installers have to go back to complete an installation from the previous day. In order to give the best approximate time, we inform our customers in the morning. However we inform customers they need to be available by a phone in the morning between 8 and 10. If you were informed you needed to be at your home for the phone call we apologize. In the future we will do the best job possible in informing our customers that they do not necessarily need to be home for the call. Again thank you for your feedback and we appreciate your business. Lou Morano President loum@capitolcarpetandtile.com
James Fudge
May 14, 2014
Moved furniture and installed new carpet and pad in two bedrooms,living room , dining room, hall and closets. Installers were very good. Cleaned up everything after job. Hauled old carpet and pad away. Excellent work.
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DAVID WALTHALL
Apr 01, 2014
Installed wool carpet in bedrooms, loft and landing areas. This included removing and disposing of existing. Met with Carl on a Friday night. He let us take samples back to the house and we picked one that we wanted to move forward with. We needed to have the carpet ordered, and installed in 2 weeks. Issue was the manufacturer didn't have the style we wanted in stock for delivery within the timeframe we needed. Carl worked to find a comparable brand (at a little cheaper price) and advised that the brand we were buying was almost the same with as the one we like with the exception of one thread. If it wasn't for the professionalism and experience that Carl had shown in the store, I wouldn't have done this, but we bought the carpet sight-unseen on his recommendation and assurance it was similar. He then negotiated with another supplier to make sure that we could get that carpet within our timeframe. We ordered the carpet and the installation date fell right in line with finishing up another project in the house. When we weren't able to visually verify the carpet was acceptable per our order, Carl personally showed up to our house to verify it was correct, and the installation went off without a hitch. I know a lot of folks made this all happen, but without the personal commitment and attention to detail by Carl, this wouldn't have happened and we would have had to move our moving date.
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Malka and Fred Benoff
Mar 17, 2014
Replace wall to wall carpeting with ceramic tile Very well. They not only gave us good merchandise, they gave us great service. Not only that, they matched the tile to the pattern and dye lot in the rest of the house. Other dealers declared the tile discontinued, and tried to sell us another product.
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William S Haston
Mar 07, 2014
Removed old carpet and installed new. Punctual and professional. Friendly and neat.
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Angela Okoskin
Mar 07, 2014
I have had the company out three times. They installed vertical blinds, ceramic tile, and carpeting. Mark did the vertical blinds, he actually came out Thanksgiving Morning to measure the blinds which I thought was amazing because it was around holiday time. The installer called to inform me that he was going to be a little late,when he arrived he was friendly, very efficient and very neat. The next time I used the company was to install bathroom tile. The salesperson was Anthony who I felt was very patient, he sent me home with several samples. I felt no pressure during this time. He had someone come in to verify all the measurements. The tile installers were Mario and Janet and the Carpet installer was Jim. They all called before arriving, they were prompt, neat and efficient. They removed the old tile and carpet with minimal mess. They protected all the areas that needed to be protected in my house. They made sure I was very satisfied, and cleaned up carefully after themselves. Both jobs were completed in less time then originally planned, the cost for all three projects were competitive and reasonable and I would highly recommend this company!
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Renee Rekuc
Mar 06, 2014
. They came out and measured where every piece of furniture had been and put everything back exactly where it was. Their price was $700 less than 1800Empire. They were all so polite, and there was no mess here whatsoever. Everything was beautiful once they were done. I was very happy with everything, and I recommend them to everyone. They even gave me a follow up call two days later to make sure that I was happy.
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bonnie gross
Feb 18, 2014
Everything was done by the provider from in store consultation, to in home measurements, to installation and cleanup. Their offers and pricing were very competitive in the end. Paul was great to work with and very workable! They installed around 1200 sq ft of quality carpet and padding - the installers did a great job on seaming, etc. It went great!
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Donna Gavin
Feb 06, 2014
I purchased carpet from them as well as had them install it. The service was good. They were professional and efficient and I am happy with the results.
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Cynthia Wiebke
Jan 26, 2014
Used the Royal Palm location. Provided carpet for the entire home, approximately 2000sf. Although we were looking at a more expensive carpet, the salesman helped us purchase a more sturdy and durable carpet that had a better stain warranty and was softer. Also liked that the salesman (Charlie) was not high pressure. Even though it only came in one color (hence the lower price) we liked the color. It is also a standard color that will come in handy for resale in the future.
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dan haskel
Jan 06, 2014
I used Capitol Carpet & Tile - Royal Palm Beach to install carpeting. They were okay. They did the job that they said they would do. I had to negotiate to get a good price.
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Eleanor Bennett
Jan 02, 2014
I purchased new carpeting and had it installed I had no problems from beginning to end. They were out to measure the next day and I had my carpeting within two weeks installed and old carpeting carted way. The salesman and the installers were courtesy and I couldn't have been pleased more.
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scott gorsuch
Nov 19, 2013
They installed flooring for us. It was very good. We were very happy with them.
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Thomas Cosentino
Nov 09, 2013
Window Treatments, Sun Shades Professional, easy to work with, neat, timely, great price. Received calls from general manager and from Owner's Mom to check on how things went. Truely they are concerned for the customer and their business. Awesome experience. Highly recommend.
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William Devine
Nov 07, 2013
I used Capitol Carpet & Tile twice i the past several months: once for hardwood flooring, and a second time for plantation shutters. They were very courteous, professional and hard working. I wouldn't hesitate to recommend them to anyone. The did a super job!
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Edwin Seegull
Nov 07, 2013
Service was excellent. Salesman was excellent. Carpeting is envied by our friends and neighbors. Very happy with the decision to use Capitol Carpet.
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Leo Zuckerman
Nov 05, 2013
I purchased carpet from them. They were terrific in every way.
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Jennifer Gradolph
Nov 03, 2013
Ripped out old tile and replaced with new tile. Found porcelain tile I loved and had Capitol Tile do everything else. They first had to pull up the old Mexican tile which had been there for years. This is the hardest, dustiest, and messiest part of the job. The workers were fabulous. Even though they worked very hard, they continued to be courteous and professional. After removing all of the tile (there were many MANY bags of debris they had to carry away), they then sanded the old mastic underneath and totally smoothed the floor. Then they had to mop down everything to get rid of the dust. Again, this is a very hard job to do; but the workers were just great. Next came installing the new tiles. I wanted them on the diagonal so it was a lot of extra work and extra measuring and cutting. The new floor looked wonderful even before the grout was put down. It is now SO GORGEOUS, and I now wish I had done the whole house in it.
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Responded on: May 19, 2016 11:58 AM

Your feedback is much appreciated and we thank you. It keeps our entire team motivated to continue to strive and provide superior service for our customers. It is wonderful to know that you had a great experience and thank you for your business. Lou Morano President
Jill Kossin
Oct 06, 2013
Natural Hardwood Floor Installation WHY WOULD I BUY FROM ANYONE ELSE? I would not. I have been dealing with Capitol Carpet and Tile for over a decade. The salesmen and installers are friendly, professional ... simply top notch! Lou Morano, the owner, is a great guy! Thanks Capitol Carpet!!!
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Michael Ruback
Sep 24, 2013
Interior carpet EXCELLENT From start to finsih the crew was professional and courteous and did an excellent job. I would highly recommend this company for your carpet & tile needs.
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Debra Blizzard
Sep 22, 2013
installed laminate floors in 2 rooms of my house Excellent! Salesman allowed me to take home samples and came and measured the rooms almost as soon as I asked. Installers came exactly at the time they said they would and installed floors in less than 5 hours. Everything was left neat and clean. Installers even took time to make sure the threshold flowed onto my tile floor in the hallway correctly. All in all one of the best installs I've ever had!
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Carol Brody
Sep 16, 2013
Capitol Carpet & Tile installed new wood floors. They did a wonderful job. They had a very wide selection. The salesman was wonderful. We like the variety and the way they presented themselves. They're extremely professional and responsive.
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Responded on: May 19, 2016 10:59 PM

Thank you for the wonderful feedback. Our team really works hard so that you have a superior customer experience and it is always nice to hear when we reach that goal. Enjoy your new wood floors! Lou Morano President
David Englander
Sep 09, 2013
Installed carpet in living room, on stairs, and on wide upstairs hallway. Very positive experience. Gave a 'B' grade on price only because it is a higher cost than some other providers, but to my untrained eye it also seemed like the quality of their offered products was much better than 'bargain' carpet and I was glad we decided to go with Capitol. We like the carpet very much, the sales experience was no pressure, and the installers were very professional in every way.
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Craig Norton
Aug 31, 2013
Install carpet in three bedrooms. My wife and I visited the showroom on Glades Road late one evening and it was quiet as it was close to them closing. The few carpet service personnel they had at that time were tied up with customers but the window treatment gentleman (Alan I believe) helped us as best he could until they were freed up. Alan helped make some sense of some scribbled measurements I had taken of our rooms so at least we knew how much carpet (approximately) we needed. Alan was very friendly and it was a pleasure interacting with him. Tony was the gentleman who eventually helped us pick out some carpet. We were on a tight budget and time frame and he was incredibly accommodating to our needs and had a great knowledge of their stock and was quick to price different options up for us. He was also a very personable fellow and a pleasure to deal with. Tony gave me a great price on the carpet we had selected but then I remembered their Angie's list coupon and although he told me he'd given me their rock bottom price and I could see that as it was very fair for what we were getting, he still honored the coupon (I hope he didn't get in any trouble for doing so). We had some work going on at the house which we needed completing before the carpets could be installed and this made it a little tricky and inconvenient for their installation crew. However, they were very patient with me changing the date on them a few times. Before the installation one of our original carpet selections actually had to be changed because they had a damaged batch at the warehouse and so at our agreement we actually got a better quality and slightly more expensive carpet for the same price. I appreciated them honoring the original price. The two gentlemen who installed the carpet were punctual, very professional and efficient and did a lovely job. We did get two calls from the owner's mother but unfortunately missed them (completely out fault) and she left us a couple of nice voicemails. Overall I would recommend Capital as the staff were friendly and professional and offered great prices and service. We will go back to them if we need any flooring or window treatments in the future.
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Responded on: May 19, 2016 11:59 AM

We appreciate the detailed positive feedback. We are glad you had a great experience with our company...it is always good to hear when everyone who interacts with our customers does a good job. Enjoy your new carpet! Lou Morano President
Barbara Bretan
Aug 19, 2013
Sold and delivered large area rug It was very professional - delivery was when expected.
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Deborah Tighe
Aug 06, 2013
We used them twice. Once for wall to wall carpet in the bedrooms. This time we had them for an area rug. Shari was my sales person. She was helpful, professional and took as much time as was needed to make sure the project was done to satisfaction. The installation was flawless, professional, and they even took the time to clean up after themselves. They are the only carpet company that I will be using in the future.
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Responded on: May 19, 2016 11:59 AM

Shari and our team work very hard to help insure our customers have a superior experience with exceptional value. We are really happy that you had a great experience.
Lee Griffin
Jul 24, 2013
They gave me a quote on having my entire condo (over 1200 square feet) tiled. This would include rip up of carpet flooring and quarter round moulding. I really liked the people at Capitol. They were extremely courteous in all my communications with them. They were a little bit higher priced than another company I spoke with so I went with the lower bid. If I had more money to play around with, I might consider using them in the future.
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Alfred Levy
Jul 24, 2013
Re-carpeted five rooms The salesman was very accommodating, and actually "pulled a rabbit out of the hat" to find us a carpet at the price point that we needed. On the day of the installation everything went well. They arrived when expected, carefully moved the large furniture that we could not move in advance, and performed their job with professionalism and attention to detail. They then returned the furniture to its correct places without needing direction from us. We were quite pleased. The job took much less time than we had anticipated too. Very good!
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Responded on: May 19, 2016 12:01 PM

Thank you for all the positive feedback. Your total satisfaction is always are objective including making sure we totally clean up after the work is performed. Again thank you for your review.
Liz Golub
Jun 25, 2013
I m a realtor and have used them before for flooring for absentee owners and have been satisfied. This is the first time I ve used them for my personal home. They were on time, professional and did a great job. They even came back and re-positioned a heavy piece of furniture that was just a couple of inches off from where I wanted it. That s what I call going the extra mile. The carpet is perfect and I will use them again in a heartbeat.
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Dvora Weinreb
May 30, 2013
Installed carpet on my stairs and loft area. The communication between the provider and the customer was excellent. However, the installation took longer than expected because their policy is to call on the day of installation between 8 am and 10 a.m. On the day of the scheduled installation, they called at 10:15 and by that time it was pouring and they were unable to cut the carpet as I do not have a garage. It then took over a week to reschedule between my schedule and the weather. I would recommend that they schedule things IN ADVANCE as people have work and kids etc. To call on the day to let a customer know the time is inconvenient.
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Responded on: May 19, 2016 11:59 AM

Thank you for the feedback. We try to accommodate schedules the best we can. Our normal system is to schedule a definite day for installation as we did with your installation and give an approximate time on the day of installation. We are sorry that was inconvenient for your schedule. In the future you can contact me at loum@capitolcarpetandtile.com and I will get you a better idea of time for any service you may need. Our customers are our most valuable asset and we want to insure an exceptional experience whenever we can. Thank you and we appreciate your business. Lou Morano President
Teresa Williams
May 20, 2013
Came and showed me different samples to choose from and went over cost and payment schedule. I was able to get my flooring without interest if I paid it of within 12 months. The gentlemen who came to my house were professional and worked the entire time they were here. They had to come back the next day but were finished by noon and then cleaned up everything. I do find some areas that need to be fixed I need to contact them to come back and do this as I am supposed to have a 30 year warranty.
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Responded on: May 19, 2016 11:58 AM

We are happy that you had a very good experience with our people and service. It is our goal to make every customer a Raving Fan. You have a service warranty from Capitol Carpet and Tile, so please call us with anything further that needs to be done. We appreciate all feedback and it is nice to hear when we meet our goals. Lou Morano President
Marianne Oliver
May 17, 2013
We just got a quote from Capitol Carpet & Tile but we didn't use them. The quote was for window coverings. They came out and gave us a quote. It was fine. They came out when they said they would. They gave us a quote and called to follow up afterwards. We decided not to do the window coverings at all.
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Jack Holcomb
May 16, 2013
Installation of 90 square yards of premium carpet - included a 13-stair split staircase with landing. Not much of a story to tell. The sales staff at the store were friendly and knowledgeable. The carpet was installed on the date promised. The installers were experienced and did an excellent job; they even vacuumed after the install, leaving the rooms inspection-ready. A day or two after the work was completed, we got a call from the mother of the owner, asking how the job went. She thanked us for our business and assured us that if we had any issues, Capitol Carpet would make them right. We had no issues. Nice carpet and a job well-done.
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Responded on: May 19, 2016 11:58 AM

Thank you for the positive feedback. At Capitol we work together as a team for our objective to have completely satisfied customers. As the owner I have my mother call every customer to find out how their experience was with their purchase. It is always good for our team to hear that they pleased our customers. Lou Morano President
MARK SLAFKES
May 04, 2013
Purchased and had carpet installed in whole house except kitchen. Also purchased and had installed flooring in kitchen. Everyone was professional & fantastic. Extremely helpful and did a great job. I had no issues at all.
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Jackie Taylor
Apr 05, 2013
We had approximately 1,000 sq. feet of tile installed. We highly recommend Capitol Carpet & Tile located in Royal Palm Beach. Charlie, the sales associate, was very helpful. He took the time to explain the pros and cons between carpet and tile flooring. After discussing the fact that we have four small dogs, we decided to go with tile. The scheduling of the installation was hassle free. Their installer, Hector, was very professional and did an exceptional job! Overall we are very pleased with Capitol Carpet & Tile and recommend them to anyone who is in the market for tile.
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Joshua Tennant
Mar 17, 2013
I did not end up using them because they were outside my price range. Rich was very courteous and professional. I did not use them because they were outside my price range however Rich went to my apartment within 3 days of me contacting him for a quote. I was impressed with how quickly he was able to get back to me.
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Rosemary Donnelly
Mar 07, 2013
Upon visiting the showroom, Brian allowed me to take home 4 sample boards for the weekend, a courtesy I have not found in other carpet stores. The following week, Brian came to measure, and I placed my order. I received a confirmation email the next day, as well as a phone call the day before installation. Installers moved furniture, removed and disposed of old carpet and padding, installed new carpet and padding, and placed furniture in its original location. I was able to use an Angie's List coupon for a $100 discount, which was applied after my price quote, thereby providing a true discount. From start to finish, I experienced the highest quality of professionalism. The carpet itself was installed perfectly, and the product is as beautiful and durable as I hoped for. I even received a follow-up phone call from the owner's mom, just to be sure I was satisfied with my purchase. I would definitely use Capitol Carpet and Tile again. My thanks to Brian at the N Congress Ave. location for his fine service.
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M Andrews
Feb 04, 2013
Great Experience!! Charley is very helpful and gave us a few choices for our project. The Installer are great and very crafty on difficult spaces.
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Robyn Gasso
Dec 26, 2012
Charlie came out exactly when scheduled, the price was fantastic, and the installers did a great job! Everything from the beginning to end was excellent. I am very happy with the overall value and experience. They came out, measured and installed the carpet in less than a week--even during the holidays!!
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Karen Charen
Dec 03, 2012
Installed three bedrooms of carpeting. Removed old carpet and installed new pad and carpet. They came and measured for the carpet and quickly followed up with a quote. Everything was included-moving furniture, removal of old carpet,take away and installing of new pad and carpet. . The carpet arrived quickly and an appointment was made to install. They would have done it the next day, but I needed time to empty the items on the surface as they advised. They arrived on time, were business-like, worked quickly and efficiently and cleaned up when they were finished.
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Martyne Lo Russo
Nov 13, 2012
Went into store to check out prices and product. Store is very nicely set up. Salesman was knowledgeable and personable. Prices were higher than we were able to afford. But if I could afford them, I would definitely use them. Couldn't use ... prices not in our budget ... store and salesman very nice.
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Bonnie Eichhorst
Nov 07, 2012
We have carpet installed in our bedroom. The installers arrived on scheduled. We weren't pleased with the seaming of the carpet and Capital was very responsive. In addition, the installers nicked a piece of furniture and again Capital was very responsive in getting in fixed. They were very professional in how they handled the issues and we would highly recommend them.
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eddie dereszynski
Oct 03, 2012
Sold and installed carpet. Great overall experience. Would definitely recommend GREAT!
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Edward Boland
Oct 02, 2012
Tile and carpet bought and installed 1000 sf tile installed, carpet for 3 bedrooms installation next 10 days. So far very good. 6 man crew came in Monday morning, gone Wednesday evening, I was amazed.. removed old tile. Nice job. Only issue is two br doors still see carpet under doors from hallway. They are coming back to extend farther under doors, no charge. I chose Capitol based on reviews here and very happy I did.
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Tom Heads
Sep 21, 2012
I purchased carpeting and padding for a master bedroom and had it installed by this company. The installers arrived on time, were careful in moving furniture, worked efficiently, completed the job perfectly, and cleaned up well. I am very satisfied with the work that was done
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J L Frappier
Sep 19, 2012
They did carpeting in two bedrooms and a couple of closets. I had a little difficulty honoring the coupon, but they eventually checked with a manager and I got it honored. The carpet looks really good so far.
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Andrea Rossi
Sep 14, 2012
We ordered laminate flooring from them for all the rooms in our house. Did not include installation. We are putting laminate flooring in all rooms of our house. We shopped around to all the standard places, but we started at Capital Carpet and Tile because we thought their selection would be average but thought their prices would be high. That couldn't be further from the truth. Their selection was great and their prices were fantastic! When we got there, the sales rep Kevin didn't hound us but introduced himself and answered our questions but then gave us time & room to discuss. He gave us prices for both with and without installation. Since we had 2 other stops after this, they let us take two samples (for a cost of $20, which was refunded when we gave them back) for comparison purposes to the other stores. We went to Home Depot next and their prices were WAY too high. We went to Lumber Liquidators next. Some of their prices were cheaper, but the flooring styles & colors they had did not look good. They looked to be more like leftover stock. Capital Carpet & Tile's selection was great & we ended up picking out two different colors. When we went back to place the order, Kevin was helpful & took all the time we needed to answer questions & make sure we ordered the right quantity. We had a coupon through Angie's List and they honored that with no problem. We ended up spending about $3000 to do it ourselves, but that covered an ENTIRE 2-story house - 3 bedrooms, hallway, stairway, living room, dining room, and kitchen. We originally got a quote from Empire Flooring at the very beginning & they quoted $3500 for only two rooms installed. I would definitely use Capital Carpet & Tile again!
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GREGORY SEPE
Sep 12, 2012
We found service to be excellent from start to installation. Salesperson was very professional as were the installers. very well
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Muhanned Farraj
Sep 07, 2012
We got an estimate from Capitol Carpet and Tile. The gentleman that came out was very nice and very professional. He had samples of carpet and pads and he gave us pricing and told us what was better for children. He measured the room and drew the dimensions on graph paper. We decided to not change the carpet but to just get the carpets cleaned. The price to replace the carpet depended on the carpet I chose; it was going to cost $500 and up for one room.
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Darlene Davis
Aug 15, 2012
Had carpet pulled out of 2 bedrooms and tiled. Everyone involved was prompt and professional. An added bonus: The tile installer suggested that instead of using a marble threshold to divide the bedroom tile from the rest of the tile (not matching) throughout the house with a decorative strip of multi shaded tiles was just brilliant! Everyone who comes into our house comments on the beauty of such a simple idea. Every day I cross back and forth into my bedroom my eye hits on it and gives me pleasure. The tile installer came with a partner. They were the fastest tile layers I have ever seen. Did a very nice job. One of the owners called me last week to ask if I was satisfied with my tile job. I told her just what I'm telling you. They really have their act together.
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SUSAN GIORNO
Jul 23, 2012
Hardwood floors installed in bedroom. Went to store picked out wood floor which had to be ordered ,took about a week for wood to arrive because of 4th of July holiday. Wood was delivered 2 days prior to installation so as to acclimate to air conditioning. Men arrived on time to install floor, extra $120 charge to remove paint from cement floor so glue would adhere. Overall happy with floor and company would use again.
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John Wodopian
Jul 23, 2012
Capitol Carpet & Tile replaced my old carpet and with a new one. They had a good selection of carpeting. I have no problem using them again.
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Elliot Lipson
Jul 19, 2012
We dealt with the Boca branch. We did two separate jobs about a year apart -- Kitchen/Laundry Room in 2011 and two bathrooms this year. They tore out the old tile and installed the new. Sales staff was excellent and helpful -- price was very competitive. I think the installers, at least on the second job, were independent contractor, and on the second job were a bit more difficult to work with. The quality of both installations was excellent. There were some minor issues will billing/payment, but these were quickly resolved.
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Thomas Cosentino
Jul 17, 2012
RENOVATION OF WEST PALM BEACH WATERFRONT CONDO. CAPITOL HANDLED ALL FLOORING AND BATHROOM TILE WORK, INCLUDING DECORATIVE GLASS TILE WORK. BEAUTIFUL HARDWOOD LAID THROUGHOUT WITH CARPET IN BEDROOM. VERY PROFESSIONAL AND PROMPT. AWESOME JOB. WOULD HIGHLY RECOMMEND THEM. ASK FOR STEVE. HE'S THE MANAGER AND HAS BEEN THERE MANY YEARS. EXCELLENT EXAMPLE OF HOW CONTRACTORS SHOULD TREAT CUSTOMERS. UNBELIEVABLY WELL!
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Thomas Cosentino
Jun 26, 2012
I had carpet and hardwood floors installed by Capitol Carpet & Tile. They were professional and did a good job. They are reliable and I would recommend them.
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jim brady
Jun 26, 2012
Capitol Carpet & Tile did the laminated wood floor and they did the tile in our kitchen. I was very much satisfied with their work. They took their time and they knew what they were doing. I talked to a few neighbors in the area that saw them coming and going each day early in the morning and same way in the night. I wasn’t here to supervisor the work being done. I was very happy as soon as I opened the door and saw the work they did.
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Stephanie Sherrod
Jun 25, 2012
Did not hire. Did not hire.
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Jason Fulton
Jun 24, 2012
We purchased new carpet for 5 rooms in our home. The salesman was 45 minutes late for our appointment. To be totally fair, he did call first. He showed us several samples and helped us decide which one to choose. We tentatively scheduled the installation for the following Friday pending delivery of the carpet to their warehouse. We never received confirmation that the carpet was available, so we called him mid-week to confirm the date since we were taking the day off of work to be there. The crew arrived on time on the scheduled day. They worked their butts off the entire time. We had one piece of heavy furniture that they had to work around and they did that without any damage. They did crack the corner of one tile when they were nailing in the tack strips that hold the carpet in place. They did a very nice job on the installation. We have not seen any areas that are stretching. They did leave a rather large mess in our driveway and in the common areas of the house. There is a fine white residue that is left behind when working with the carpet. This residue was left all over our tile (it was quite slick). It vacuumed up pretty quickly, so it wasn't a huge deal. Outside was a different story. The white powder all over the driveway and sidewalk got wet and turned into a paste. After they left, I had to drag out the hose and spray the place down. A few days after the install the owner's mom called for a customer satisfaction review. We told her of our experience and she seemed upset, but didn't offer us anything. It definitely was not the worst experience that I've ever had with a vendor, but I would not blindly go back to them for another installation without first reviewing other companies.
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Responded on: May 19, 2016 11:58 AM

Even though the installers worked very hard and did a very nice job on the installation, part of our job is to the leave the premises in a clean condition. We apologize that it was not. The installers have been spoken with by their supervisor to insure they leave jobs in the proper condition. In addition our service manager has left a message with the customer to return his call so that we can address and fix the broken tile issue. Louis Morano President Capitol Carpet and tile
john mollo
Jun 22, 2012
Sale was made in the Boca Raton store on Glades Road with Anthony, He was polite and knowledgable. His estimate of our job was right on. The installers came to install 3 rooms of tile. They were punctual, polite and did their jobs very well. The job was scheduled for 3 days, and it took 3 days. We would use Capitol Carpet and Tile again, and nobody else, and would surely recommend them to anybody. The job went perfectly. Polite, sophisticated, knowledgable and punctual.
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James L Wood
Jun 09, 2012
I have a small screened in porch which needed new indoor/outdoor carpet.salesman Charles was very helpful very nice man.purchasing and installing was very easy.would highly recommend this company thanks Jim Charles showed me samples I found one It was just what i was looking for purchased it and 1 week latter it came in Charles called set up a date for installation the installer was on time and did a excellent job over all very pleased.
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Alan Jacobson
Apr 28, 2012
We added a 12'x20' sunroom to our house. They measured and installed the tile in this room. As I recall everything was done on time and install itself went well. Will use Capital again later this year when we replace the carpet in the rest of the house. UPDATE:(6/21/12) CC&T installed 133 sq. yards of carpet in our home yesterday. The purchase of the carpet was made very easy by Marc at the Boynton store. I think we paid a fair price for good quality carpet. They allowed us to pick the install date. Came on time and Juan and his crew were absolutely outstanding. Really, no reason to buy anywhere else. See above.
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ELEANOR COHEN
Apr 26, 2012
They put down a laminate floor in one room for us in Florida. They did a pretty good job. Their price was ok but I didn't really compare prices. They put the wrong kind of transfer over to the tile. It should have been flat but the way it is now you could trip over it. They are going to come back and fix it when we get back to our home. They said that they could get it done in two weeks but we had to keep calling them to do it before we left. They came when they said they would come but we had to call several people to get them to come. I would use them again in the future because now I have the right numbers of the people to call.
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Joel Berlatsky
Apr 07, 2012
Carpeted one room in newly purchased house. Provided quick professional service.. Sales staff excellent and did not try to sell us more than we needed. Estimator and installers prompt and professional/. Overall a good experience. Office staff goth a little confused about scheduling installation, but this was a very minor glitch./
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Florence Welt
Mar 26, 2012
I had three rooms of new carpet installed. They were wonderful. They came on time and were very professional. The price was good and the people were very nice.
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Kim Huapaya
Mar 06, 2012
I used Capitol Carpet and Tile, a couple of weeks ago. They installed my carpet. I spent about $2,000 on the carpets. Their salesperson was excellent. The installer was good. I would use them again in the future.
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michael fabisch
Feb 18, 2012
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Jessie Butcher
Jan 30, 2012
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Lynne Weber
Jan 23, 2012
I had three rooms of laminate flooring put down. They did my family room, master bedroom, kitchen and hallway. Its very high quality flooring. The quality of their service was excellent! They came in and installed three rooms of laminate flooring. The quality of their service was excellent!
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nancy schilling
Jan 19, 2012
Removed old carpet and padding and replaced both. Moved furniture to accomplish this. I have used Capitol Carpet countless times over the past 20 years. LOVE this company. They employ their own installers rather than sub-contracting them, so your service is always exceptional. They sent someone out to measure my room, called me with an estimate, made an appointment to install, arrived on time and did an amazing job. I can't say enough about this company. I've recommended them numerous times and will continue to do so.
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Scott Hoffmire
Jan 14, 2012
Installed new carpet in my office. Everything was good as expected. The carpet is still holding up.
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William Stein
Jan 11, 2012
installed new wood laminate floors in 2 bedrooms and closets exelent work done in a timley and professinal manor
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Richard Lentini
Dec 06, 2011
They put in laminate flooring. They also removed a lot of old tile before putting down the new flooring. I would grade them highly. They were good. I would say overall they were pretty good. There was one thing that I didn't like and I don't know if it was their fault entirely. But the laminate that they suggested, which is what I put in, I wasn't 100% happy with it. There was nothing wrong with it, but I guess I didn't realize that there would be small spaces between the laminate. That's the way the laminate was designed and I didn't realize it. Even though they gave me samples I didn't realize it. I didn't notice until it was installed. Most laminate isn't really that way. Normally you can't see any seems. This was designed to show the seems. I'm not sure I'm really happy with that. I'm also not sure that they didn't anything wrong. It's just that I didn't realize how the end product would look laid down. I like the design that I picked. It just turned out that I wasn't 100% happy with how it turned out, but again I don't want to blame them entirely. The salesman was fine. The workers were fine. Everything turned out the way it said it would except for the one little glitch there. That's the way the laminate was manufactured and suppose to look and I just didn't realize that I wouldn't care for that look. It's still nice and quality laminate. There is nothing wrong with it.
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Bradley Mann
Sep 16, 2011
Visited their Boca store, found and purchased ceramic tile. It went much better than expected. They had the tile I liked in stock, at a great price, and it was delivered as promised. The sales and delivery personnel were professional and reliable, and they spoke very highly of their company and employer. A refreshing but rare occurrence.
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Patricia Salagaj
Aug 01, 2011
Purchased and had carpet installed in three bedrooms, hallway, and closets. I went to the Boca Raton store. The sales staff were all very nice. Anthony was helpful in getting me a good quality carpet at a good price. The store has a nice display of carpets. The installers arrived later than planned, but did an excellent job. Loretta from the service department followed up to see if I was happy with the carpet and installation. Overall a good experience, and I would recommend using this company.
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Laura Aronson
Jul 29, 2011
From visiting the store to actual installation the process went smoothly and professtionally. Would use them again and that's the highest form of praise.
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Michael Roggin
Jul 03, 2011
CARPET AND WOOD FLOORING INSTALLED SALESMAN ARNIE KNEW WE WERE SHOPPING AND BENT OVER BACKWARDS TO MAKE SURE WE WERE HAPPY. WE KNEW THE PRICE WAS VERY COMPETITIVE, BECAUSE WE WERE MISLED BY SO MANY OTHER DEALERS. THE INSTALLATION WENT WELL, FOR BOTH WOOD FLOOR IN OUR MASTER AND THE 210 YARDS OF CARPET.
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Sue Gelato
Jun 11, 2011
Ceramic Tile Installation in Master Bedroom and Bath Custom Draperies for Master Bathroom Salesmen Carl Green (tile) and Carl Weinstein (draperies) were professional and knowledgable. The Tile Installation project Manager, Brian, was always too busy with something else to come do his job. He sent someone else to do the measuring as to how much tile was needed, and now we are left with 5 boxes of extra floor tile. I can see 1 box extra in case of breakage, etc., but 5? Under-estimated amount of wall tile needed, and we are still waiting for 3 little pieces to complete the job.They were accommodating in moving the start date back a week due to a family emergency. They quoted a time to completion from start to be approximately 4.5 days. Majority of work was completed in 2 weeks, with a different crew working one Saturday. As of today, 6 weeks later, we are still waiting for the project to be completed. Drapes arrived on time, but during installation installer got ink from a broken pen in his pocket all over one panel. He took the panel back and said he would bring it back in 2-3 days after cleaning. After hearing nothing from him for 10 days, I called and was told they had to make a new panel and couldn't give me a date of completion. Still waiting... There has been a lot of passing the buck trying to find out what is happening, and no one has any answers. Very frustrating dealing with these people and will NEVER recommend the company. UPDATE: The owner called and we discussed what happened. He was very receptive to my comments and suggestions, and went out of his way to make me a satisfied customer. Due to his personal response and caring, I would not hesitate to use this company again.
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Jay Levine
Jun 01, 2011
I purchased hardwood floors from Capitol Carpet & Tile. They also installed it. They did everything exactly as expected. They showed up on time and finished the job in under the time they said it was going to be. I didn't price shop, but I thought their pricing was fair. I will still use them in the future.
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JEFFREY COHEN
Jan 08, 2011
Completely redid guest bathroom -- replaced tile floor and shower, installed new vanity and sink. The bathroom and floor look wonderful. We have gotten many compliments about the transformation. The company is very concerned that customers are satisfied; the owner's mother called after the job was completed to see how we liked the outcome. The store manager has followed up along the way as well. They have gone out of their way to make sure we were happy.
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A Google User
Nov 01, 2010
I want to THANK YOU and Capitol staff that work on Sat 3/13/10. There was a mix up that happened. You and your store staff including the installers and warehouse staff went the extra mile to make sure we got what we needed and were satisfied. Thank you “Why would you buy from anyone else” You wouldn’t want to you guys are the BEST THANK YOU again
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Dave Schlesinger
Apr 18, 2010
Replace/remove existing all existing carpeting in our home. We went to the Capitol Carpet and Tile store at Congress and Hypoluxo to select carpeting for new home. We worked with Rich Luppowitz. He seemed pretty knowledgeable, and we eventually settled on a carpet we liked (we used the same carpeting throughout). We were told it would take about 10 days before they could install, and everything happened exactly on schedule. I also dealt with Kevin when paying the balance, and he was good too. We replaced all the existing carpeting, which was in pretty bad shape. Everything upstairs and one room downstairs are carpeted, as are the stairs. The job took all of Friday and a good part of Saturday to complete. Some of the old carpeting had already been ripped up (but not removed) by painters who were in there before we installed the carpeting. We hadn't moved in yet, so the house was empty and there nothing to move around. The installers had to run our heat to warm up the carpeting so that it would stretch properly during the installation -- they told me if it doesn't get stretched enough during installation, it wrinkles later when things warm up. The lead installer wasn't the friendliest guy in the world, but he and his partner did a great job. They worked really hard throughout. We've been living in our new home for about 6 weeks, and I haven't noticed any problems. None of the seams are visible, but you can feel them when walking on them (not a problem), I would definitely use Capitol Carpet and Tile again, and recommend them.
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belle tand
Apr 17, 2010
THEY REPAIRED A 5' X 4' PIECE OF CARPET, REPLACED IT WITH NEW PIECE IT LOOKS GREAT. THE PROJECT WENT VERY WELL. I WOULD RECOMMEND THIS COMPANY.
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Ingrid LEE
Jan 07, 2010
Showroom on Congress and Hypoluxo near Dunkin donuts in Winn Dixie plaza...faces Hypoluxo. Tile, carpet, laminate and hardwood sales and installation. The products include major brands like Mohawk and Shaw. I searched multiple flooring stores and what stood out immediately when I walked into Capitol was how friendly, knowledgeable, and helpful KEVIN was in the showroom. I walked into stores where the sales folks and owners were unprofessional or non-chalant not to mention not informative about the products. They came out and removed the carpet in the home immediately even before the new products had arrived because we were desperate to get the former owner's cat dander and yuckiness out of the house. The carpet guy and the laminate installers were so friendly, timely, and professional. The lady, Shelly, who schedules installation was also friendly, timely, and helpful (I had questions about preparing the floor and she got an installer on the phone for me). I can't stress how patient and friendly and PLEASANT the entire buying process and installation process has been. I can't speak for other showrooms run by Capitol nor for other salesmen at the same store since I didn't really deal with them. I will say that I briefly interacted with 2 other men from the Hypoluxo store, and while friendly enough, were just not at the same caliber as Kevin Kolb. Only negatives were that the original measuring guy was unable to get to the house to measure (it was holiday time) but he sent another guy who was AWESOME (friendly, cute, and professional...had fancy gadgets for measuring too). The other negative is that you pay for half the job and then pay the other half after installation which if you pay by credit card means you have to drive all the way back to the store before the job is completed to pay since installers only can take a check. That being said, the guy at the store (Rich) was totally easy-going about it and said that for the carpet install I could come after it was done (not before completion like the laminate) or even the next morning. Impressed with them overall.
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