I am a licensed home improvement contractor and have used Carpet Outlet for years. Vlad (the owner) has always treated my clients/customers with the respect and customer service as a professional is expected. Very reasonable prices, carpet options are always explained, no sale tricks. I have only had 1 issue in all the years of dealing with Carpet Outlet.(C'mon, they're human after all!) Vlad and his guys immediately solved it. As a reputable company owner myself, I strongly recommend Vlad and Carpet Outlet to anyone looking for a professional, customer service oriented, and reasonable service provider. Thanks Carpet Outlet!