Wayne and team did a fantastic job from beginning to end. The minute we walked into their shop, we were greeted with top-tier customer service. We were able to take a few samples home to get a sense of what the options would look like in our home. Wayne came by shortly after to take measurements and explain the entire process. He even took the samples back with him to make it more convenient for our schedule. I asked him many follow up questions about the process and he immediately took the time to explain. The quote was reasonable and also took the time to explain any questions we had with that as well. The installation process was flawless and his team was professional and kind. We had a lot of leveling issues but they fixed the problems without inconveniencing our weekend. You can tell Wayne and his team really love what they do because we felt comfortable and confident in their work. We have received many compliments on our transformation and our neighbors even asked for their number. We’re grateful to have worked with Wayne and his team and look forward to future projects. Highly recommend his team if you want phenomenal customer service and amazing floors!

Wayne from Masters Flooring went above and beyond to help us with our carpet upstairs. The floors look fantastic! He also provided us with insight and valuable information on our floors downstairs when we had an issue with another company's install. He was more than willing to review their work and provide us with a direction to address concerns we had with the other installer. I just wish we had them do all of our floors. I'm sure we would have been much happier with the results. Masters Flooring has a fantastic group of employees who are willing to go the extra mile to earn your business. It's a WIN-WIN situation for their customers and their company!

My wife & I having nothing but great things to say about Masters Flooring! We had engineered vinyl (faux wood) flooring installed downstairs, carpet installed upstairs (to include the stairs), engineered vinyl (faux tile) installed in the kids bath, tile installed in the master bath and the master bath shower completely demolished and a new shower installed. We also had them install all new baseboards in our home. In addition we used their referral (Hard Rock Granite & Tile) for our kitchen countertops (separate review for them). All this was completed 06/20/20. We had a unique experience in that one of the several crews that completed the work at our home did a less than exceptional job. I can't say enough great things about Amber Talmadge. She immediately spotted the deficiency in the one crews work, had an entire new crew come in and had the work completely redone. This meant all new material, everything. Although I'm not certain, I suspect the re-work cost Masters Flooring more than what they made on that one crews work. As a former small business owner I understand things happen... the main thing is that whatever the issue was, that you take care of it. Masters Flooring (Amber) did this. Bottom line is that Amber made certain is was done right. We are very happy with the final outcome on all the different projects Master Flooring did! One additional note... we chose Masters Flooring from a recommendation from our neighbors. They too were very pleased with Amber! I will try to upload more photos but I included one of our shower... it was after we'd used it once.

Master's Flooring installed our wood floors 20 years ago. They lasted so long that we chose Master's again when we updated our home. Excellent service by Wayne and his installation team! Thank you!

Your personal service , constant contact and this crew have made this experience so enjoyable!! From the patience, attention and knowledge you shared with me on the sales floor, to coming by to personally inspect the job, you worked with us every step of the way. You’re all so hard working and professional. Many thanks!!

I was referred to Masters Flooring by my realtor and I was quite impressed especially with the personable service, the responsiveness and of course the final product! 😁 I worked with Amber and she was on top of it from the start. She was diligent in making sure that I got what I wanted within budget and was satisfied with the service. She is very knowledgeable and was always available and full of love and positive energy. There were minor hiccups with the install and she responded quickly and made a personal visit to ensure it was rectified. I had just purchased a home and needed new floors all over before moving in and they made it happened ahead of schedule. I will definitely use them again for future flooring needs!! God Bless!

Excellent Carpet Installation.by Masters. From the very top, Amber Talmadge, Sales Consultant, listened and knew what we might want to see the most. We took home samples, made a decision, Amber came to our home to measure the rooms and gave us a very fair quote. The carpet was installed professionally within a few days. Really good experience!

I had purchased a house full of carpet about a year ago for my house. After just purchasing a rental house I needed carpet. I hesitated to call Masters because my previous experience seemed difficult. This time I got a quote from Home Depot, but figured I'd give Masters another chance. I called and talked to Wayne - he made it really easy, was very knowledgable and professional and long and short, I bought from Masters and not HD. Not only was the service top notch (and he got me an install within a day or two of measuring) but the price was roughly half that of HD. So, big win - I'll call again next time I have flooring needs. Awesome job, Wayne, thank you!

Amber was great. I have wood laminate in my living room, ugly tile in my entrance and carpet in hallway. I replaced the entrance and hall with wood laminate and Amber spend hours researching and coming to my home to match my existing floor. Manual and his Father did a beautiful job of my entrance with a heringbone pattern and the laminate in the hall. Price was very reasonable and next time I need flooring this company is the ONLY one I'll have do the work.

I had been planning to put wood floors in our home since we moved in over 4 years ago. I kept procrastinating because I was so worried I would pick the wrong company to work with and that it might be a disaster. Finally I moved forward and my experience with Masters Flooring was wonderful from start to finish. I was really nervous about picking the wrong flooring and Melissa helped me with my choices and was so amazing to work with every step of the way. I had a million questions and she was so patient and helpful. Pedro and his crew did such an amazing job that I just can’t describe it with words. They showed up every morning with a smile and worked so diligently until late in the day. Pedro went above and beyond to make sure I was happy with every detail. I love love love my new floor. I couldn’t have chosen a better company to work with and Melissa and Pedro and his crew were amazing! I highly recommend them! Just look at the pictures...a complete transformation of our entire first floor.

Best deals on flooring. Really friendly staff.

Very pleasant to work with

Great customer service. Melissa is terrific!

Great experience with Master Flooring of Keller. Staff, Melissa, Mike and Heather were friendly, knowledgeable and very attentive to my needs. The wood floors and carpet are gorgeous! Great job Carlos and crew! Will highly recommend Master Flooring and already have! June

Masters Flooring did an exceptional job for our new home. Melissa met with us at our home to discuss options and gave excellent advice - while keeping us on our budget! We had a very tight timeframe and they met the deadline as promised. We had laminate and carpet installed throughout the whole house. Everything looks great and we love it! The installers were friendly and hard workers. We will definitely be going to Masters Flooring for all our future projects.

Melissa at Masters Flooring is outstanding! I always enjoy working with people who truly love helping their clients. Masters Flooring has helped me with several projects and I have always had a great experience. Absolutely recommend!

If you’re shopping look no more, Masters flooring & Melissa are the place to go. Melissa helped me customize my house in just a few minutes because as soon as I told her what I liked she had exactly what I was hoping for in kind and in stock! My carpet looks great and the installers were so nice. If I could give them 10 stars I would!

very professional, great job for a great price!

Masters Flooring replaced of our floors in our home. Melissa came out promptly and gave us a written quote. The floors arrived quickly. The installers were very professional and did an outstanding job! I would highly recommend Masters Flooring!!

We highly recommend Masters Flooring! They are wonderful people to work with. The work is excellent and their prices were great. We love our new floors and plan to use them for future projects.

From start to finish Masters were great to deal with. We spent close to 90 minutes in the showroom, chatting through various hardwood flooring options, and then followed up with the pre-install appointments. They were great in working around some delays on our side, and the installation crew did an amazing job and we're extremely happy with our new floors. We'd use Master's again for future projects without hesitation.

I had Luxury Vinyl Plank installed in my home and I am very pleased with the results. The whole experience turned out well. Thank you Mike, Melissa, Michaela and the crew that did the installation. I will be going back when I am ready for my next project.

We had the very good fortune to have the "TEAM" at Masters, renovate our 30 yo home. They tore out all our flooring...replacing most of it with "Earthwerks Luxury Vinyl Planks", except in the bedrooms, where we selected carpet with the help of MELISSA, who is so incredible in helping with ideas and also wonderful communication and with Michaela, answered all questions so promptly. Their crews are hard working, polite, and "artists" in what they do...it was a pleasure to have them in our home. Masters are starting on our bathroom tomorrow! Melissa designed a beautiful new walk in shower, and selected a beautiful quartz, and had a vanity and double sink fabricated, that has already been made and installed! MASTERS HAS TRANSFORMED OUR HOUSE INTO A SHOWPLACE!

I had nearly my entire home’s flooring replaced and had a wonderful experience from beginning to end. Office staff was welcoming, friendly, and informative. The showroom prices include everything which makes budgeting a breeze. My floors look incredible and I could not be more pleased.

Had a great experience with Melissa and the whole Masters Flooring crew all very friendly and knowledgable. Extremely patient with our trips to pick up many a sample, price has everything included so no surprises other than its comparable with the big chains! Really happy with our new wood floors and saving up for them to do our carpets next!

Great experience from my visit to the show room, Melissa's home visit to measure and the one day installation. We have used Master's before and continue to recommend to family and friends.

Absolutely impressed and grateful for quickly getting us scheduled. The job they have done is gorgeous! Thank you Masters Flooring.

We had a wood floor installed. These folks did an outstanding job - very professional from walking us through the choices, the estimate, answering any questions, to the installation. The crew that did our installation did a very nice job, they were on time, courteous, kept the place clean and cleaned up after themselves. Overall they did a real nice job - everything was as it should be. I definitely would recommend them.

I've used Masters twice recently to install hardwood flooring and the work has been very good. They do seem to have a problem when it comes to the smaller items, specifically getting the right molding. First time, installers brought wrong size molding. I decided to reuse old. Turned out fine. Second time, wrong molding was brought out and installed. I had it uninstalled and was able to salvage enough original molding. Called company to come look at what was wrong. Assured a rep would be out. Still waiting after two weeks. Zero follow up from the company. Also, baseboard was broken by installers, reinstalled and nobody told me. Small things done incorrectly make the difference between good and great

Very friendly from the start. Went in on a Saturday and was given samples to take home with me. Requested estimate on fireplace stone installation. Estimate was very flexible and prompt when scheduled. Most important the job was done very well and looks amazing. Highly recommend.

Master's Flooring did a wonderful job installing wood floors in my house. My house looks amazing! Melissa helped me with my selection and her service is top notch! I am referring my clients to Master's Flooring! Thank you Master's Flooring for doing a great job!!

Master's Flooring provided excellent service from the first point of contact to the completion of the installation. Melissa was a delight to work with; she was patient, proactive and responsive. The two installation teams were polite, professional and efficient. We are very pleased and will refer family, friends (and my clients) to Master's Flooring.

Masters Flooring was phenomenal to work with when replacing our flooring. Their staff is very knowledgeable and they are busy all around goods people. I highly recommend!

We had our upstairs (3 bedrooms and hallway), stairs and living room/dining room recarpeted on Monday. The process to choose a new carpet was a painful one for me as I have a hard time making decisions but with Masters Flooring allowing me to take larger samples home to color test and with their invaluable input on type of carpet (dogs are a mainstay in our lives) we were able to decide in two days what we wanted. Now 2 days after the install we are thrilled. The install went seamlessly; the men who did the install were very polite and friendly and efficient!! Although I hope to never need flooring again I would certainly go with Masters Flooring in a heartbeat!

Master's flooring Great company. Always on time and do a great job of completing the floor when they say it will be finished. They lay a quality floor and leave the job clean. Would be a great company to use to get your hardwood floors done.