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Heidi Amerson
Dec 07, 2017
Great flooring company. They truly care about their customers and provide service that is above and beyond with superior products. Highly recommend Luxor Floors!
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Leslie Leone
Apr 22, 2017
Since I had used Luxor Floors to install carpeting in a Burlingame property, which turned out great, I decided to have them look at a San Francisco property I was remodeling that needed flooring. The day after I called Luxor, Patrick drove to San Francisco to measure the square footage and look at the floors which were really destroyed from construction and 90 years of wear and tear. I wanted to refinish the floors, but when I went into Luxor the owner, Louis, explained that the wood was very thin and could be refinished, but he also showed me beautiful new wood flooring options. Louis' and Patrick's style is completely without pressure and totally honesty, which I really appreciated since this was a big decision and I was already stressed out. I finally decided it was best to put in new Reward flooring (a local manufacturer). The installers came to the house, dropped off the new hardwood flooring to acclimate for a few days, demolished the old floors, repaired the subfloor extensively, and when I asked them to install the flooring in a diagonal pattern they agreed without any problem. In fact they were very nice during the whole installation which went into the night. There were only a few left-over pieces, so the measuring was perfect and no money was wasted. It's all finished now and I'm extremely happy with the whole entire process of working with Luxor Floors, including the sales team, extensive flooring options, installation, and reasonable pricing. I wouldn't go anywhere else for flooring or carpeting. They have some very high-end carpeting options as well that are fun to look at when you go to the store. In the end you will end up with great new flooring or carpeting. I wouldn't go anywhere else. Flooring problem solved! Thanks Luxor Floors.
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Leslie Leone
Apr 16, 2017
Since I had used Luxor Floors to install carpeting in a Burlingame property, which turned out great, I decided to have them look at a San Francisco property I was remodeling that needed flooring. The day after I called Luxor, Patrick drove to San Francisco to measure the square footage and look at the floors which were really destroyed from construction and 90 years of wear and tear. I wanted to refinish the floors, but when I went into Luxor the owner, Louis, explained that the wood was very thin and could be refinished, but he also showed me beautiful new wood flooring options. Louis' and Patrick's style is completely without pressure and totally honesty, which I really appreciated since this was a big decision and I was already stressed out. I finally decided it was best to put in new Reward flooring (a local manufacturer). The installers came to the house, dropped off the new hardwood flooring to acclimate for a few days, demolished the old floors, repaired the subfloor extensively, and when I asked them to install the flooring in a diagonal pattern they agreed without any problem. In fact they were very nice during the whole installation which went into the night. There were only a few left-over pieces, so the measuring was perfect and no money was wasted. It's all finished now and I'm extremely happy with the whole entire process of working with Luxor Floors, including the sales team, extensive flooring options, installation, and reasonable pricing. I wouldn't go anywhere else for flooring or carpeting. They have some very high-end carpeting options as well that are fun to look at when you go to the store. In the end you will end up with great new flooring or carpeting. I wouldn't go anywhere else. Flooring problem solved! Thanks Luxor Floors.
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L. P.
Oct 28, 2016
We used **** to install engineered hardwood throughout our whole house (2000 square feet) last year. We had a fantastic experience with **** and his crew. They were incredibly respectful, always on time, and worked hard throughout the day. It took 6 days to complete the project. We received 3 bids for our job and ****** was comparable. His professionalism and politeness definitely nudged us to choose him. Included in the cost was the removal of our old carpet and tile, moving our furniture, and installation of baseboards. The whole process was smooth and easy. Our floors look beautiful and we receive compliments on them all the time. I would highly recommend Luxor Floors and ****.
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Responded on: Oct 30, 2016 05:00 PM

Hi *******, It is great to know that you are happy with our services; it has been a pleasure to work with you.
Henry D.
Oct 28, 2016
I used **** **** and his team to install hardwood flooring, baseboards and crown molding in a home that I was project managing some renovation work. **** and his team did R & R (Rip and replace) on the flooring. They were professional, efficient, timely and completed the job early. I did not need to follow-up with them and did not have any issues with the work that required follow-up or repair. Two years later the floors have had no issues. We found **** and his team to be professional, craftsman that paid attention to details and were easy to work with on getting the job completed. They did not ask for payment before starting the work other than a standard deposit so the payment process was smooth and transparent. I would use **** and his team again for hardwood flooring, carpeting or installing baseboards and/or crown molding.
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D.A.
Oct 26, 2016
After having flooring installed throughout more than a dozen homes in a new ******* *** ******** development in San Francisco, I thoroughly appreciate the professionalism, high standard of quality, and excellent customer service that Luxor floors consistently provides. The owner responds promptly and positively to all communications, and he and all of his crew members that I’ve worked with stand behind their work. On my job, they've installed laminate, sheet vinyl, and carpet. They communicated concerns, addressed issues constructively, helped find solutions to challenges, and cleaned up behind themselves. The owner is incredibly respectful and accommodating, and a pleasure to work with.
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