It went AMAZINGLY WELL, and LOOKS FANTASTIC...Your team was on-time, and I opened the house, and then left shortly thereafter after a brief orientation. They called me shortly before they were through with the install for my approval. When I arrived...I was completely satisfied. I must say, they were very professional, knowledgeable with their skill sets, and I was overall, very pleased with the outcome of the color-selection, the 2 1/2 foot boarder around the family room, and finally -- the clean-up process. Nothing, but a few yarns of carpet were left behind on the walls. They asked if I would like the overage rolled-up for future use, which was fulfilled to my exact specifications. I am extremely pleased with my Michael's Flooring experience -- the initial carpet selection, the measuring to exact standards, the patience displayed as I was still re-finishing my hardwood floors and really still unsure of the initial carpet which was selected, alwhile keeping Charlie informed of my renovation-phase when he occasionally would reach out to me to check my progress. Then, meeting Kim and sharing with her my vision for this rental property, and discovering a couple of colors, and textures that were more to my exact need / liking, and indicating to her my selection has been finalized so that she could secure them for my project, as we discussed in depth what I wanted to do, along with the possible perfect color choices with what I already had going on with my project. Financing was made easy, as Kim directed me to the web-site after my financing inquiry. Nervous for the install date...after everything was done...there really was no reason to be nervous. It has been a real joy working with your team of professionals, and I look forward to doing more business with Michael's Flooring.