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Ted
Aug 08, 2019
We thoroughly shopped around and looked at different products. Elkton Carpet sold us better product than we could find anywhere and did a much better installation than we expected. They are true professionals and worth the money.
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Shelby Burke
Jul 01, 2019
Super customer service! Chuck and Jody were very professional and kind. Not pushy at all. I am so happy with the wood floor that Elkton Carpet & Tile put down in our addition and the rest of the downstairs. I would highly recommend them!!
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Sharon
Jun 26, 2019
They were knowledgeable and helpful and very courteous. They went above and beyond in customer service and I love the new floor!!! A++++++
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ben getshall
Jun 21, 2019
Awesome!!!
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Nascha austin
Apr 29, 2019
Thank you so much for the lovely carpet all of the staff was great extra kodos for jody and the carpet installators
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Jeff Jennings
Apr 20, 2019
great people - great selection - great prices & great installation people
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Jenniffer Graham-McFall
Apr 11, 2019
I visited every carpet store around but none of them gave me a warm and fuzzy feeling. I know nothing about carpet and padding and what good prices are. I got an amazing plush fluffy carpet and padding duo for the same price as all the others wanted to charge for sub par materials. Love my speckled “soot” colored wall to wall.
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Cassie Lee
Apr 04, 2019
The thing that drew me into Elkton Carpet & Tile (ECT) was that they weren't pushy at all. They were very helpful and pleasant to work with, and they let me ask as many questions as I wanted and they let me leave without trying to convince me of buying anything. It really felt as if they were there to help but if I didn't buy from them, that would be okay too. In my experience with other home improvement companies, including floor, fence, and patio, they start with a very high price you have to negotiate (which is a pain) and then refuse to leave until you either buy or almost literally shove them out of your house. on multiple occasions, the people literally would not leave my house until I signed a contract. I had to tell him that I am not buying anything and that he needed to leave. Ellton Carpet and Tile was not like those other companies at all. ECT already started with a reasonable price, instead of the outrageous starting prices of other companies, the price I negotiated the other companies to was the price ECT already had, and had a posted price per square foot for each type of flooring. They let me take as many samples home as I wanted to. So I did. I took home about ten samples that were about 3 feet by 3 feet squares of wood. Then, they let me return them and take home more. And more. Each time they never bothered me. They never pressured me. They never even tried to persuade me. They just helped me load and unload the samples and answered my questions if I had any. Finally, when we settled on a floor and had it installed, it only took a couple days, and the floor installer called me any time he ran into something he had a question about or a problem with. For example, he noticed a hole in my floor boards after ripping up the old floor. He could have easily put the new floor over the hole and I would never have known the difference. Instead, he called to ask what I wanted done and if I wanted a new piece if floor board over the hole, and sent me a picture of it. I am absolutely in love with our new floor! It is a beautiful piece in making this house a home.
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Joybil Barns
Mar 12, 2019
I love ALL the staff. They are super great and extremely helpful. They have a lot of knowledge on all of their products . Thanks for all the help everyone! Cant wait to do business with you all again!
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DAN WEST
Aug 21, 2018
Huge showroom with beautiful displays. Very helpful staff
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Valerie Clark
Jul 23, 2018
Chuck was awesome to work with and got me exactly what I wanted. His tile installers are top notch and they executed my vision perfectly. Thank you Chuck!
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Pam
Nov 17, 2017
The entire staff is amazing. They work together to make sure every customer receives the best possible service. It’s obvious that everyone, including the installers, are on the same team. I was very happy with the end results! I highly recommend Elkton Tile and Carpet.
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Michele H.
Mar 08, 2017
The staff at Elkton Carpet and Tile, plus the installers they use are professional and friendly. I remodeled my kitchen using a local designer 2 years ago. They worked with her timeline and put in a new tile floor and then, at a later date, the backsplash. I could not be happier, the tile and the tile work is beautiful. I still get compliments. There have been no issues with the tile or the installation, their work is top notch. They were helpful in picking out coordinating tile to match the cabinets, countertops and paint we chose. I'm about to redo the bath and will be using them again.
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Scott Leach
Jul 11, 2016
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