The thing that drew me into Elkton Carpet & Tile (ECT) was that they weren't pushy at all. They were very helpful and pleasant to work with, and they let me ask as many questions as I wanted and they let me leave without trying to convince me of buying anything. It really felt as if they were there to help but if I didn't buy from them, that would be okay too.
In my experience with other home improvement companies, including floor, fence, and patio, they start with a very high price you have to negotiate (which is a pain) and then refuse to leave until you either buy or almost literally shove them out of your house. on multiple occasions, the people literally would not leave my house until I signed a contract. I had to tell him that I am not buying anything and that he needed to leave. Ellton Carpet and Tile was not like those other companies at all.
ECT already started with a reasonable price, instead of the outrageous starting prices of other companies, the price I negotiated the other companies to was the price ECT already had, and had a posted price per square foot for each type of flooring.
They let me take as many samples home as I wanted to. So I did. I took home about ten samples that were about 3 feet by 3 feet squares of wood. Then, they let me return them and take home more. And more. Each time they never bothered me. They never pressured me. They never even tried to persuade me. They just helped me load and unload the samples and answered my questions if I had any.
Finally, when we settled on a floor and had it installed, it only took a couple days, and the floor installer called me any time he ran into something he had a question about or a problem with. For example, he noticed a hole in my floor boards after ripping up the old floor. He could have easily put the new floor over the hole and I would never have known the difference. Instead, he called to ask what I wanted done and if I wanted a new piece if floor board over the hole, and sent me a picture of it.
I am absolutely in love with our new floor! It is a beautiful piece in making this house a home.