The staff at Elkton Carpet and Tile, plus the installers they use are professional and friendly. I remodeled my kitchen using a local designer 2 years ago. They worked with her timeline and put in a new tile floor and then, at a later date, the backsplash. I could not be happier, the tile and the tile work is beautiful. I still get compliments. There have been no issues with the tile or the installation, their work is top notch. They were helpful in picking out coordinating tile to match the cabinets, countertops and paint we chose. I'm about to redo the bath and will be using them again.