My husband and I went to Westvalley Carpet and Flooring for our first floor buying experience. We were cheerfully greeted by Luis who left quite the impression. He was very knowledgeable about all the products we inquired about and he gave us the confidence with our choice. It was the most honest and genuine service I have received in a long time. Since we hadn’t shopped for flooring before we wanted to go to a few other stores to check on product and pricing. We didn’t not receive the same level of service as we had from Luis so it was a clear choice we wanted to buy from him. We have dubbed him our “Flooring Guy” and will be returning again as we have many areas of our home that need a flooring update. Their store has so many options to choose from and the pricing was comparable, if not better than all the other places we visited. I highly recommend if you have any flooring needs check out Westvalley Carpet and Flooring and ask for Luis.

Excellent Service!

I recently had my 3 upstairs bedrooms carpets replaced. I was very happy with the installation and the product quality. Cory is very cooperative to my requests there was a ease of business in all aspects. The hallway and the stairs as well were done in a laminated plank “Palm Beach” . The installation was very difficult with many cuts because of the type of flooring I choose but Bartek the installer did a great job. I am extremely pleased. I would definitely consider using West Valley again if needed!

Thank you Westvalley for the amazing job you have done for us. We had a flood from our fridge and Westvalley has been amazing. Carpets installed efficiently and look wonderful. Tom did our hardwood and wow! An amazing job. Said 2 weeks and he worked Sohard to make that happen. He was patient and helped pick out what would work best for our house for the hardwood color. Any time we need flooring or carpet we will be back. A big thank you!

We chose to purchase our new carpet with Westvalley because Cory went above and beyond in helping us to find the right carpet for our home and family. Mohammad and his crew were amazing installers doing all the work in just one day, cleaning up so well and doing a beautiful job all around. We would absolutely recommend Westvalley! Thank you!

Nothing but good things to say about the Westvalley team. Derek was very helpful and knowledgeable in getting our project started. Brandon did the laminate install on the main floor and did a fantastic job. He obviously takes great pride in his work and was very friendly and patient. Wally and Matt did the carpet for the basement and stairs and also did a fantastic job. They also take pride in the work they do and were very professional as well. Everyone we dealt with through Westvalley was very helpful and professional, can't say enough good things about them. Will definitely be going back to them when we decide to do our upstairs.

Better late then never on our post.... They were amazing. The sales team made the experience extremely comfortable and the team which installed the product in our basement were extremely knowledgeable and efficient. We love the finished product and it’s has held up just as the sales teM said it would. We look forward to working with them on any future Reno’s. Thank you again for everything.

I had my condo floor redone with laminate flooring for resale. I was told it would a 3 day job , but was told the installers did not work on weekends, so it was 5 days causing me to lose another day of work. They also did NOT LEVEL the sub-flooring so now it feels loose in areas as you walk on it. Now they don't want to come back and fix it. I'm giving them a 2nd chance to fix it before calling some one else.

Very pleased with Curtis and Reed's work, installing carpet for us. Appreciated the efficiency and professionalism...no banged walls or baseboards. Nice cleanup job as well. Thanks so much! Also thanks to Westvalley for the great service.

Jason and Laurence did an amazing job with our carpet and bathroom floor installation. I am very impressed with the work they did. They were always professional and friendly, I appreciate all the hard work that they put in to make sure the job was done right.

We just had 3 bedrooms and a walk in closet re-carpeted by Westvalley. The service was super, thanks JoAnne, the cost was very comparable, and the installation was excellent. Well done. We will be back if we need more floor coverings

CURTIS our installer was excellent! Extremely professional, hard working, courteous and went above and beyond what was expected. His work was perfection. Highly recommended.

We had a great experience with Westvalley. Jon Devlin and his team was very professional, dealing with supplier’s delay in a timely manner. Calin (tiles), Francis (hardwood) and Muhammed (carpet), all did an amazing job on the installation. They provided great quality work, always willing to go the extra mile. We would highly recommend Westvalley to anyone looking for flooring!

Great Experience! Frank was very knowledgeable and helped us save some money with his suggestions. The guys who installed the carpet were on time, professional, and very fast! I’ll definitely be a return customer for future renovations and will be recommending Westvalley to friends & family. Thanks again guys!

Jon Devlin listened to what we needed our new flooring to do, and gave advice as to product that would suit those needs and fit our budget. He came out and assessed the basement floor in our old house and was thorough with the estimate. The time line for delivery and installation of the floor was met. The installers were thorough and did and excellent job at preparing the surface and the installation was very smooth. We are very pleased with our new basement floor!

Joanne Alpaerts and the team at West Valley Flooring were very helpful through all stages of our floor renovation project. Their pricing was fair and they fully explained every item on our invoice before finalizing the cost. We were also able to review different underlay and finishing options to find the best one for our space and budget. We are very happy with the experience and I would use them again for a future flooring project.

As a result of a flood we have been working with a restoration company for the last three months and part of the work that was completed was new tile flooring in our en-suite. We are at the end of this process however we were not at all pleased with the tile work which appeared to have been completed very hastily...the grouting discoloured, some places where it was completely missing and the existing tile on the wall adjacent to the shower stall cracked. This outstanding issue kept getting overlooked and finally Albino(from a different flooring company) was sent in to complete this task. What a pleasure it was to deal with him. The very first thing Albino noticed was that the proposed remedial work would not be ideal due to the large differences in the thickness of the existing and new tile. Albino was very particular that we should be happy with the end product and found a solution for us despite the fact that the task in hand would take considerably longer than what was planned for originally. Albino is courteous, thoughtful, very knowledgeable and efficient. How I wish he had been sent to work on our en-suite in the first place...we would not have had to wait this long to get the job done and more importantly done professionally. Thanks Albino! Posted On

As a result of a flood we have been working with a restoration company for the last three months and part of the work that was completed was new tile flooring in our en-suite. We are at the end of this process however we were not at all pleased with the tile work which appeared to have been completed very hastily...the grouting discoloured, some places where it was completely missing and the existing tile on the wall adjacent to the shower stall cracked. This outstanding issue kept getting overlooked and finally Albino(from a different flooring company) was sent in to complete this task. What a pleasure it was to deal with him. The very first thing Albino noticed was that the proposed remedial work would not be ideal due to the large differences in the thickness of the existing and new tile. Albino was very particular that we should be happy with the end product and found a solution for us despite the fact that the task in hand would take considerably longer than what was planned for originally. Albino is courteous, thoughtful, very knowledgeable and efficient. How I wish he had been sent to work on our en-suite in the first place...we would not have had to wait this long to get the job done and more importantly done professionally. Thanks Albino!

Briana was a joy to deal with and was very helpful in picking out our new carpet. Mo and his coworker were very good. They were friendly and answered all my questions. They worked hard to get the old carpet up and the new one down all in one day. It was snowing the day they were here and they went out of the way to cover the hardwood flooring so not to get snow on it.

We are very pleased with the knowledgeable, courteous service we received while dealing with our insurance claim. Tim was so helpful in guiding us to make the right choices for our home. As for installation day, Mohammed and his partner worked so efficiently, they were done the job in one long day! He even asked a friend to come help to wrap things up. These men were very knowledgeable, professional and clean and tidy, too. We would definitely have them back!

We went through Costco to check out carpets and this company contacted me back. From initial phone call, to in store visit, to installation I can find nothing to pick a part. They were amazing to deal with on every level and the carpet itself... feels like a marshmallow cloud every time we walk on it. Thank you Westvalley... we will definitely be using you again! The Vande Bunte's

A company that goes that extra mile excellent Thankyou so much Joanne,Reed,Curtis,Chris would not hesitate to recommend them cannot should say enough about them

Very professional, friendly and extremely hard working crew!! Made sure of every little detail. Highest praise for Mohammed and his crew!! A wonderful flooring install experience! Would use Westvalley without any hesitation. Highly recommend!

Brianna was great to visit our home several times to make sure we got the right colour match for our existing floors. Very good products chosen, then it all comes down to the installer: TREVOR. We have used 3 or 4 wood installers over the years, all very good, but TREVOR sets the bar even higher for quality work, professionalism, cleanliness and respect of us and our home. Not a 5 star review as too much wood was ordered (tricky to calculate due to a border install in the dining room). YES I would recommend these folks.

We had the pleasure of dealing with Ray, who went above and beyond to help us locate our existing floor so that we could match the flooring to a master bedroom addition we are currently having done. I anticipated this being a headache of a job but Ray was so knowledgeable and efficient, he really made it easy for us to move onto the next item on the list. We wish that everyone we deal with is as wonderful as him and his team. Highly recommend! You will not be disappointed!

Had all floors in the house redone. Kudos to Lazer for bathroom tile, to Wally for carpeting and especially Nathan for a great job on the flooring. Highly recommend Westvalley installers and sales team Cory and Frank. Great job guys, many thanks!!!!

Very good service and helpful salesman named Louis helped amazingly. Very good deal on the flooring and carpets!

Westvalley Flooring ( North) was great to deal with. Derek took charge overseeing a water damage insurance claim for us He handled the flooring needs as well as arranging all the trades required to complete the job. Our job was a challenging one . Derek chose the best trades experienced to take on the challenges that came with the reno. We are very pleased with the completed job....everything looks great! I would definitely recommend Westvalley .... they have a great selection and take pride in their work. Thank you , Derek, and everyone involved !

I had carpet installed less than two years and it started to come loose. I spoke with the owner who was fantastic to deal with. They had no issue helping with my problem. The installer who came to my home was friendly, courteous and very professional. He knew his stuff and even went as far to explain why the carpet came loose and how to prevent it. The repair was excellent. I am very happy.

The process went well to the selection, installation and payment. I got the carpet I wanted at the price I wanted.

From start to finish dealing with Westvalley Carpet & Flooring in the NW has been a wonderful experience. Frank Siebert in sales was my go to person. He never put any pressure on me to purchase. He continually gave me samples to take home and patiently waited for me to make up my mind. When I went over budget he took time to find a comparable product to bring my price inline with my budget. The installation of the floor and carpet was as smooth as butter. John called to set up the appointment and Reed and the other installers completed the full job within two days as promised. What a wonderful place to buy from! Old fashioned customer service with people who care about their product and the work they do! Thanks to all of you!

I had some damage in my home due to Ice damming issues and some flooring needed replacing. When I went to the Westvalley south store, they were informative and very helpful. The company that obtained all the trades to fix the damage in my home sent me a schedule and West Valley flooring was right on time and did a great job putting the flooring down. I am completely satisfied. I would recommend Westvalley flooring to anyone. I want to thank everyone there!

Great experience top to bottom. Frank (sales) is knowledgeable and very helpful and Nathan (installer) equally experienced and the quality of work is top notch.

From start to finish, Westvalley Carpet and Flooring was amazing to deal with. Tim was incredibly helpful with helping us choose a product that worked within our budget and best suited for our needs (not to mention look gorgeous) and our installer Nathan did a fantastic job removing our existing flooring, prepping and installing our new LVP flooring. We would hands down recommend Westvalley to anyone looking for new flooring. Thanks you guys for transforming our home and taking such great care of us!

We are extremely happy with the choice and quality of the carpet, and the assistance from Frank in making the choice. We were pleasantly surprised on the quality of the installation. You almost always have some issues that appear. These two gentlemen worked without stopping, installing a 181 yards of carpet in one day. The install was flawless, as was the clean up. Still cannot believe it. We cannot say enough good things about this job, very good experience.

Briana helped me pick out the perfect flooring. Ray, at the warehouse, was very helpful with installation tips. Everyone else I dealt with was very professional, helpful, and just downright nice.

Derek and his team were amazing. We are so happy with the floor. They went above and beyond to make sure we were happy. Punctual and did what they said they would. Thanks

(Translated by Google) We are very happy with the finished product and the WestValley Flooring! Nathan did an awesome job, he was extremely flexible in regards to scheduling and professional. Dylan & Mimi (Original) We are very happy with the finished product and the overall experience with WestValley Flooring! Nathan did an awesome job, he was extremely flexible in regards to scheduling and professional. Dylan & Mimi

I recently had a leak in the basement from a faulty connection on the water conditioning unit. Needless to say there was a lot of water seepage that not only ruined the cork flooring I had installed only six years prior, as well as into the rec room which totally soaked the carpet that was in there. Trevor, the installer from Westvalley did an absolutely amazing job of putting down new cork flooring throughout the basement including the closets and laundry room, as well as the careful job he did to remove all the baseboards and then reinstalling them and replacing any new ones as required. I am very happy with Trevor's workmanship and if that is an indication of how the other installers at Westvalley work then I would highly recommend this company to anyone needing proper flooring installation work done. Thank you again Trevor!

We had a great experience working with Briana and WestValley. She took the time to explain all the options and really worked with us to get a product that we love and looks great in our house. The install was done by Trevor and it looks fantastic. Trevor did a great job at keeping the dust to a minimum, and dealt with undercutting the existing fireplace hearth and putting a picture frame around it - Trevor went above and beyond to make sure we would be happy with the result! Thank you Briana, Trevor and everyone at WestValley that we came in contact with - we love our new hardwood floors!

We recently had new flooring done throughout our whole house. These guys were fast and efficient, and got it all done ahead of schedule. I would highly recommend them to anyone looking for new flooring. They made the whole experience great!

We had our vinyl plank and carpet installed, I just can say that we are very happpy with their work, great customer service, everything was done in time and in a profesional way, I recommend it 100%.

Great experience with Derek and his team at West Valley! Not only did we get the best price but also the best service and quality products. We were given a variety of choices and guided to the best options for our home. All the workers were professional and we couldn't be happier with the results.

Where to begin... Frank and Nathan from West Valley Flooring went Above and Beyond in all aspects of service. From the beginning we felt valued and cared for in our interaction. So much so, that when a family emergency required us to fly across the country, these two outstanding men took the keys to our home. They rose to the occasion addeseed our flooring needs without hesitation or incident; providing a warm and comfortable space to heal after loss upon our return. There acts of service falling more in line with family rather then two guy’s installing floor. The quality of workmanship and character baring none.

I can't recommend Westvalley enough! I had a water leak in my kitchen and needed to replace my floor. Aldous was very helpful and patient as he worked with me on the flooring options. He looked after me and gave me competitive pricing. Nathan then did a superb job with the installation. His work is impeccable! I will definitely go back to Westvalley for any future flooring needs. Thank you Aldous, Nathan and the Westvalley team.

After being in my home for a couple years it was time to update the carpet that was very dated in the house. Westvalley Carpet and Flooring Tim provided an in home visit. Tim provided me great options that would work with my budget as well as keep in mind that I needed carpet that can withstand being a pet owner. I really appreciated Tim breaking down the cost that included rip out out carpet, install, and cost of carpet I placed my 50% down which included the install and price of carpet. Johnny the install manager was very accommodating on ensuring that the install date meet my schedule. On the install date Reed and Hans arrived right on time. They were so kind and pleasant. I have a couple cats and Reed and Hans made sure that they were not upset from the install process. I was so happy with the work that Reed and Hans did they had three rooms, a landing, and three stairwells and the work was quality and they completed ahead of schedule. I hand down recommend West Valley for your flooring needs.

We recently had new luxury vinyl plank flooring installed in our condo. We decided to remove all the ceramic tile and have vinyl throughout our home. Westvalley floor looked after the removal of the ceramic tile and installation of the new flooring and coordinated all the plumbing work. The installers displayed their craft in excellent detail and precision in all their work. Thank you very much Westvalley Floors, we love our new look!

After being in my home for a couple years it was time to update the carpet that was very dated in the house. Westvalley Carpet and Flooring Tim provided an in home visit. Tim provided me great options that would work with my budget as well as keep in mind that I needed carpet that can withstand being a pet owner. I really appreciated Tim breaking down the cost that included rip out out carpet, install, and cost of carpet I placed my 50% down which included the install and price of carpet. Johnny the install manager was very accommodating on ensuring that the install date meet my schedule. On the install date Reed and Hans arrived right on time. They were so kind and pleasant. I have a couple cats and Reed and Hans made sure that they were not upset from the install process. I was so happy with the work that Reed and Hans did they had three rooms, a landing, and three stairwells and the work was quality and they completed ahead of schedule. I hand down recommend West Valley for your flooring needs.

We recently had new luxury vinyl plank flooring installed in our condo. We decided to remove all the ceramic tile and have vinyl throughout our home. Westvalley floor looked after the removal of the ceramic tile and installation of the new flooring and coordinated all the plumbing work. The installers displayed their craft in excellent detail and precision in all their work. Thank you very much Westvalley Floors, we love our new look!

Best experience with a west Valley! Super super helpful and amazing work! Tim was great about flooring options that fit for us and the work Nathan did was AMAZING!!! Definitely recommending them to as many people as possible!

We plan to sell our 26 year old home soon and had to replace the upstairs carpeting and floors in 3 of our bathrooms. Chris at Westvalley understood our needs and recommended reasonably priced vinyl tile flooring for the bathrooms and Mohawk Nature's Appeal 1. The installers - Curtis and Reed - were amazing. They were fast, friendly, efficient, respectful and did an amazing job. We would definitely recommend Westvalley and highly recommend the installers.

Contacted Tim in The middle of October 2017 and was pleased with the sales and service support we received right from the get go.. Tim came out measured our home and showed us plenty of options and sudgested where to save and where to spend a little more to get a much superior product. Installation was seamless two days in and out and other than some saw dust outside place was cleaned perfect. We were very pleased. Thanks again.

Great customer services, competitive prices, and our installer was great and trustworthy. We were able to continue with our day to day schedule and leave him at our house to get the job done.

I would highly recommend West Valley flooring. Great selection of high quality products. After we shopped around we came back to West Valley and they gave us a better price on a better product. And be sure to request the Valentine twins for your installers. 90 years of flooring install experience between these gentlemen. Professional, timely, and clean. Our new carpet looks and feels amazing!

I cannot recommend Westvalley Carpet and Flooring enough - we had an exceptionally amazing experience with the team there. My husband and I decided to renovate the main floor of our house when I was 7 months pregnant - with the intention of having the full renovation done prior to having our daughter (a very tight timeline!). We dealt with Tim at the show room and he was professional, knowledgable and incredibly understanding towards our high pressure situation. He - along with Frank - helped direct us to a very high quality vinyl flooring with a great price and assured us that he would have no problem keeping to our timeline. When it came time for installation in our house the installer Nathan was nothing short of phenomenal. He was always on time, professional and did a superb job installing our new floors. Nathan is meticulous in his quality of work - and knows how to deal with possible setbacks that might arise from installing flooring in a 40 year old house. I cannot recommend the team at Westvalley enough - we will definitely be using them again for any future flooring needs!

I have used WestValley Flooring a number of times. They do a fantastic job and are my goto flooring company. Nathan did the carpet and flooring prep for us and is professional, knowledgeable and provides excellent service. Thanks

The act of providing excellent customer service is becoming a lost art, but they still know how to do it at West Valley Carpet & Flooring. I have a rental property and my tenants did a quick move leaving the property in very poor condition. I was overwhelmed by flooring options and walked into my local flooring company West Valley Carpet & Flooring to check the difference in quality from the big name home renovation companies. That's where I met Frank. I have had bad experiences with different flooring, contractors, and bad advise from the big name places. I could immediately tell Frank knew what he was talking about. He did an excellent job of determining my needs and keeping me focused on materials that would fit my budget, offering actual service rather than taking the opportunity to just try to upsell. I was faced with an unreasonable timeline trying to get the job completed in less than a month before I went on vacation and I didn't even have a contractor. Frank recommended a fantastic contractor and both he and West Valley Flooring made my job a priority, working together to get the project completed in time for my new tenant to move in. Frank and his brother Nathan did the installation of carpet and lino themselves and were professional, personable, worked nights and weekends and did a fantastic job. They were a real pleasure to work with and both went above and beyond any expectations I had, always willing to help even going so far as to spray the wasps nest under the front porch and getting stung in the process. I really appreciate their attention to detail and helpful personalities, so much so that I have chosen the same team to completely renovate my own house. I went in the other day to order materials and mentioned to Frank how disappointed I was in a big name company I had just gotten appliances from as they sold me the wrong venting material and no hoses then couldn't hook up my washer or dryer, and left my expensive tub in the middle of my back yard because they couldn't be bothered to put a little effort into getting it through the door. Frank tells me Nathan can hook up appliances and two days later I get a call from him offering to help me. He came over in the morning before work, cheerfully set up my appliances, popped off my back door (first tightening the loose doorknob) moved my tub inside and told me if I had any other problems to let him know and he would drop by on the way home after work and fix them. I honestly can't remember the last time I received such outstanding customer service, not just once but throughout the first job and before the next. Frank and Nathan are definitely the type of people I want to work with, I am looking forward to starting my project in the new year and would absolutely recommend West Valley Flooring, Frank and Nathan to anyone. A company's most valuable asset is a good employee and West Valley Flooring you have some amazing ones in Frank and Nathan! Thanks guys!

Had a hot water heater fail which resulted in the carpet in my basement needing to be replaced. Derek was a great help picking out the vinyl flooring for the job. Jason did an excellent job installing the flooring and explained all the steps required and kept me up to date on his plans for executing the job and his schedule. The finished product looks great and makes me want to spend more time in my basement enjoying the new look. Thank you guys for helping make the best of an unlucky failure. Zach

West Valley sent Jason to my home for tile installation. I was very happy with the end result. I appreciated his communication before, during and afterwards. He demonstrates a great work ethic and genuine concern for client satisfaction. Thank you Jason:).

This is the third time we have used WestValley. We replaced our carpet, installed LVP on our main floor and just recently had Vinyl Tile put in 2 bathrooms. WestValley never disappoints. Ray and Tim have always been very helpful in our selection process and Nathan did a fantastic job on the install. We highly recommend WestValley for any of your flooring jobs.

From my initial visits to store, through to dealing with Chris, and then to our incredible installers (Tony et al), wonderful experience. Very professional, very considerate, extremely prompt, timely and trustworthy. Was kept in the loop throughout ordering, to installation and all confirmed and adhered to. Am planning to continue my carpet replacement with Westvalley and would recommend their services.

Great service, top notch product at a reasonable price. Shout out to Derek for his help and suggestions and also to Matt and Wally for their quick professional installation. It was a pleasure doing business with this company and I would highly recommend them!

WestValley supplied and installed new carpet on our upper level last year and now they have installed LVP (Luxury Vinyl Plank) flooring on our main level. LVP is an excellent product, looks like wood, but is waterproof and dog friendly. Once again Ray and the team at WestValley were FANTASTIC from start to finish. Trevor, Gunter and Alex did an amazing job on the installation. We could not be happier with our new floor and the service we received from WestValley.

We just had our water-damaged hardwood and tile replaced by Jason and Dustin and we are very pleased with the results. They were a pleasure to deal with and made sure the job was done right. Many thanks to Derek for picking out our beautiful new tile and giving us an excellent price.

Tim and crew did a great job from selection of the product to the install. Everything went as planned, crews were on time never kept us waiting and install and clean up were very satisfactory. Would highly recommend.

Worked with Bartek on our tile flooring and custom shower / tub surround. Was an ultimate professional, keeping us in the loop on progress, making suggestions on tile layout and being accommodating on some special last minute requests. This is our second time working with West Valley and would highly recommend working with them (Tim B - selection), hardwood guys were efficient and took great pride in there work (sorry don't remember their names) and Bartek (tiling) for any tiling project.

Thank you to Lewie for coming back to touch up my floors. He did a great job.

Very professional and great quality of work. I really appreciated Jason calling before he started the job to run through all the logistics. It definitely put me at ease since I wasn't able to be there for the installation. The install went great and looks fantastic. I would highly recommend working with Jason, Derek, & West Valley Flooring. Top Notch.

Great communication and very accommodating. Ray and his team were very professional and the installation process was smooth and efficient. Such a great overall experience. I will recommend to anyone. Thank you so much!

Had luxury vinyl plank installed. The manager was very patient and helpful in the selection and planning process. The installers Derek and Daryl were courteous, professional and knowledgeable. Work was done professionally and on time as promised. Excellent customer service. Thanks.

My boss liked their work so much she's having me write a review for her! She really appreciated Derek from sales and her installers Dustin and Jason. They removed her ceramic tile after it had been water damaged and replaced it. "Excellent workmanship and professionalism!" She highly recommends them!

After a flood in our house we had to rip up all the flooring and have new linoleum installed. A huge thank you to Derek in sales and the installers for providing excellent service. The flooring looks amazing and everyone was very friendly and professional. Would highly recommend! We love our new floor!

Frank was great! Personable, and knowledgeable. Installation was professional, and prompt. I would definitely recommend Westvalley, Frank and Nathan! Thank you again!

I am a contractor here in Calgary. Westvalley has been doing all of my flooring work for the last 3-4 years. But recently I had the pleasure of hiring westvalley for my own personal home project. Carpet,hardwood and tiles. Being on the other side of the spectrum for so many years I was curious on how it would be, being the customer instead of the the contractor. Well to no surprise westvalley knocked this one out of the park. Everything turned out 100% to what my family and I had expected. Everything was on time and perfessionaly completed. Ken the tile guy,did a fabulous job, he worked from 8-9 am and well into the night usually leaving the house by 8-9 pm. Great guy. Tyler and Louie did a great job on our hardwood and Wally the carpet guy did a great job as well. In short I am glad I use Westvalley (Derek) for my customers I know they are in good hands. No doubt best flooring company in the city!!

Westvalley installed new ceramic tile in our kitchen due to an insurance claim. Derek, Jason and Dustin were all very professional. They did a great job with the installation and I couldn't be happier with how my floors look.

My husband and I connected with West Valley Flooring, specifically Frank Siebert to replace carpet in the house we purchased, timing it to be done before move in. However we flip-flopped on our decision to carpet the second floor, we delayed our order by a week too long. Frank cautioned us on our hesitation, but patiently waited for our decision.We decided in the last hour (sadly past due) to go ahead with both floors. Frank Siebert assured us he would do his best to get the carpet and underlay delivered and installed before our furniture arrived. He has a wonderful steadfast patience about him that made everything seem possible, even though he couldn’t solidly assure us that the carpet would arrive in time. The carpet arrived at the warehouse the day before our move in, and on that day prior to our move Frank had two capable servicemen install the basement Berber and stay later at the house into the evening to prepare the second floor by removing the old carpet. Let me stop here to say that our order delay was the consequence of our own indecision. Had we made our decision sooner, the carpet would have come sooner and the strain of getting this done would not have fallen on Franks shoulders. He took this on and handled our problem with the utmost professionalism, integrity and service, and we are profoundly grateful for his help. Instead of the previous installers for the basement carpet arriving for the job on the day of our move in, Frank himself and his talented handyman brother Nathan arrived early on our doorstep. And while the four man moving team installed furniture everywhere else in the house, Frank and his brother worked without any breaks to install, with quality craftsmanship, succeeding to prepare the largest room on the second floor to receive the weighty and bulky furniture pieces. If they had not have done this for us, my husband and I would have had to lug couches and bookcases up the stairs after everyone left. To say that Frank and Nathan saved us (our sanity and our backs) that day is by far an understatement. They were amazing. It was just before midnight when they completed the Berber carpet installation throughout the second floor, done in one day with the highest level of professionalism and quality. Frank and Nathan provided incredible service and all while under what I consider unfavourable mental and physical conditions. We are extremely grateful to Frank and to Nathan for their help to us that day, and I say to anyone who has the good fortune to be entrusted into Franks care, that he is extremely capable and reliable. A man of great honour and integrity. The carpet is terrific by the way. Its been three months and we are thrilled with the product purchase and installation. Beautiful, quality job. Sincerely, Leesa Iverson

Derek was very helpful and knowledgeable about product when I met with him to pick out my flooring on an insurance claim. Installers, Jason and Dustin were so friendly and my new dining room/kitchen and bedroom flooring all look fantastic. They addressed a small issue I had with a transition piece right away and found a solution that satisfied me completely. I would definitely recommend them to all family and friends.

The sales staff and Derek were great ... Fantastic and totally professional install job by Jason and Dustin ... Couldn't be happier with our experience , basement looks great ... Thanks guys .

Jason and his crew were polite, accommodating and efficient. They followed through on their completion date and the job was superb and the clean up complete. Very please with every aspect!

Dustin and Jason were awesome. Super friendly, and helpful. They showed up on time and did an excellent job with fixing the carpet. The cost was very affordable. I would recommend them to anyone.

Tyler's crew including Brandon, Paul & Jordon did a simply AWESOME job replacing our old carpet with new Lauzon hardwood flooring! Their skill and attention to detail was apparent in the final outcome - a totally beautiful floor. While surprised by a subfloor of K3 board underneath the carpet (you can't staple into this stuff), they did their best to finish as quickly as possible. We recommend this crew to everyone.

Westvalley has been 5 out 5 from the moment we spoke with Frank Siebert at the north location. We received first class treatment and information and the installation was top notch. The installation twins, Derek and Daryl were friendly, hardworking and extremely knowledgable. Turns out our installation day was one of the coldest days we've had in a number of years and the twins took it in stride. We would highly recommend the "twins" to anyone looking for a quality install. Thanks Westvalley, we wouldn't hesitate to recommend you to anyone needing flooring!! Great job!!

From the moment we walked into Westvalley Carpet & Flooring and were greeted by Luis Vanenzuela, we had a great experience in Luis' exploration of what we were looking for through selecting the product we chose. Luis is knowledgeable, friendly, and attentive to your needs. Installation by the twins Derek and Darryl was likewise friendly, professional, efficient and thorough. We are delighted with the entire experience and highly recommend Westvalley for your flooring needs.

We had new LVT flooring installed in an entry way & powder room. I can't say enough about the installers. Jason & Dustin did a great job, worked quickly & did a quality installation. We are having carpeting installed soon by other tradesmen (Jason & Dustin weren't available) but they were very accommodating to answer our questions & provide us with their insight. We would highly recommend Westvalley Carpet & Flooring to anyone. Very satisfied!

Our floors were excellently done! Very polite and trustworthy guys!! Thank you Boyd, Louise and Rob for the excellent job! Indeed

Amazing customer service. Reasonable prices and quality products.

I had a new vinyl floor installed throughout my basement. I can't say enough about the installers. Boyd did a great job, answered any concerns I had, worked quickly and efficiently and was very easy to have in my home. I would highly recommend Westvalley Carpet and Flooring to anyone. Completely satisfied!

Derek was my sales contact for a complete house flooring replacement within a limited insurance budget. I could not be more pleased with the results. Derek picked excellent products, and was very flexible and helpful as various decisions had to be made at short notice. The quality of installation was excellent. In particular I was thrilled with how well the kitchen flooring looked once it was installed and how easy it will be to live with. I would recommend Derek at West Valley Flooring 100% and will certainly go to him again when I next need flooring.

Me and my wife found Westvalley Carpet by an AD that they had in the newspaper with reasonable pricing. Tim came out and gave us a quote for good, better, best. We decided on the middle, and are we happy! Happy with everything, from the start to the installation, these guys are as professional as they get. I would recommend them to anyone.

UPDATE: We were so happy with the carpet that Westvalley installed in our living room a year ago, the we just had our second floor completely redone. Once again Westvalley was awesome. Ray Daya has exceptional customer service and is a wonderful person to deal with. The installation was done perfectly...Dan is a master of his craft. We are very happy with the finished project. Thank you Westvalley We recently used WestValley to replace the carpet in our living room. We were extremely pleased with everything; from the service we received from Ray Daya, to the product we chose, to the professional installation by Dan. The finished product has completely transformed our room and it looks wonderful. We will definitely call on West Valley again.

Just had prefinished hardwood installed in living room, bedroom and closet. From getting the shoe molding early, hardwood on time to completion, excellent customer service. Frank was very helpful at Westvalley. Installers, Tim and Ken, worked long hours and the results are stunning. Recommend this company and will have more floors done through them.

3 yrs. ago my Mom purchased hardwood flooring & carpet from Westvalley. Both products have been fine up to date. They noticed a small "hump" in the carpet last month and returned to Westvalley to discuss the issue, not expecting much. HOWEVER, to their surprise Westvalley agreed to review and repair the "hump" at their cost, which was done this past week. Not only are their products high quality but their follow up service and service personnel are exemplary. The "well experienced" repair gentleman was very meticulous and also carried on a conversation explaining the issue as he proceeded. My parents wud highly recommend Westvalley products, service and personnel if you are interested in "old time" service, which is VERY difficult to find today. On behalf of Mandy & Art Huzina

Recently my wife and I re-carpeted our home with WestValley Flooring. Ray and his team were exemplary from start to completion. Ray was very thourough in his product choices and manufacturing process and materials used in the products they offer. WestValley Flooring delivered on exactly what they said they were going to do in regards to timelines and that is all a customer can ask of a business. Dan, our installer was very forthcoming, professional and knowledgable with what it was he was doing and great with our youngest, his "helperman". As a tradesperson myself I, personally, am very happy with his attention to detail. Our home looks fantastic and would recommend WestValley Flooring to anybody looking for any flooring needs and without question will be using Ray and his team at WestValley again. James and Kim Ryan.

We had carpet installed in the house along with vinyl plank. The job looks great! The service was Excellent, I would highly recommend this company!

Amazing service, knowledgeable staff and great products! I highly recommend WestValley Flooring for all your flooring needs!

I recently had prefinished hardwood installed in my home and am very pleased with the results. Jeremy was my salesman and Randy the installer. So I am just making you aware of this! If we need more flooring we will consider coming to your showroom.

We wanted to extend our sincere gratitude for all of the help given to us by your company during our recent basement rebuild after the High River flooding. All of your staff and sub-contractors were professional, friendly and respectful of our home. A very special thank you goes to Billy Rahman for his patience, assistance and excellent advice on our flooring and tile selections. We are looking forward to doing business with you again in the near future for our hardwood replacement. In the meantime, we'd like to say that we would not hesitate to recommend Billy and West Valley to our friends and neighbors for their decorating needs.

“Thank you to the sales and installation team at Westvalley. We are very pleased with the new flooring in our Kincora home. You took the time to understand our needs and to help us find exactly the right materials. We were pleased with the breadth of your skills working with cork for the bedrooms, and luxury vinyl and in-floor heat in the basement. No job of this scale goes without a hitch. We would have appreciated a better understanding of the time the job was going to take. But ultimately every problem and detail was well taken care of. We would definitely recommend your company to our friends and relatives.” (on behalf of Greg & Jenny, Kincora, Calgary)

"Westvalley was great to deal with through the entire process, and the quality of installation was top-notch as well. We couldn’t be more pleased with our new hickory hardwood flooring" (Al, Bearspaw).