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Kara Watson
Aug 15, 2019
We are really pleased with our new tile floor. Albino did an exceptional job with the herringbone pattern we requested - he took the time to ensure a beautiful, high quality result that we will enjoy for years to come. He is clearly skilled at his craft and we really appreciate his work. Thank you!
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Behnoush Ahranjani
Aug 08, 2019
The West Valley, north west team, are great people to work with. Special thanks to Trevor who did an amazing job installing the new floors. He is absolutely experienced and precise. Trevor does an excellent job no matter how long it takes to make sure your floor looks perfect. We specially love how the stairs look; thanks for your great suggestions and hard work.
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Doug & Katherine C
Aug 07, 2019
Not only was Westvalley Flooring super-competitive on price, and Frank was very personable on the estimate, but today we had our hardwood installation. Ruslan was extremely professional, flexible, courteous, great quality work & cleaned up better than I expected! We recommend him!
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Murray Casault
Aug 07, 2019
Mo and his team installed my laminate in my condo. His work was top quality and completed in a timely manner
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Barry
Aug 05, 2019
Mo Nice work, stair runner looks fantastic. Appreciate attention to detail and clean up after. Thanks!
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Corey
Aug 04, 2019
Mo was very easy to work with. Id reccomend him to a friend for sure. Very respectful and cooperative and does a great job
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Ken Lee
Aug 02, 2019
Great work, can see pride in work . Muhammed was very professional and curtious. Great people skills and technical skills
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Alan Martin
Jul 30, 2019
We spent a lot of time going through various choices of laminate or vinyl plank before we settled on the final choice (Pergo Extreme). Must have taken home 25 samples and made 5 or 6 trips to and from the store. Flooring is way more complicated than I would have thought. Throughout all this Brianna was helpful and patient and answered our questions in detail. She provided 5-star service! Our installers - Curtis and Reed - spent 3 days at our house. It was a big job - we replaced all the living areas, curved stairway and landing They arrived as promised and completed the work on time. They did a great job .. no flaws, neat and clean, looks perfect! We will be back to West Valley when we start on our next flooring job (bedrooms) for sure.
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Angela Ciarla
Jul 30, 2019
No did an excellent job him and his partner even cleaned up. Thanks Mo and partner for the good job Angela Ciarla
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J. .
Jul 30, 2019
Carpet replacement We just had our carpet replaced on upper floor and stairs. Very happy with Frank's assistance and Briana's recommendation of the carpet from Simons Valley location. At least my wife is very happy...happy wife...happy life :-) Price is very competitive. I was worry about the potential damages during installation. At the end, I am happily to say there isn't any. Mo and his team did a great job of installation.
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Jacky Leung
Jul 30, 2019
We just had our carpet replaced on upper floor and stairs. Very happy with Frank's assistance and Briana's recommendation of the carpet. At least my wife is very happy...happy wife...happy life :-) Price is very competitive. I was worry about the potential damages during installation. At the end, I am happily to say there isn't any. Mo and his team did a great job of installation.
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Scott Sanderson
Jul 29, 2019
Moand team did a great job! Professional and detailed
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Ricky lo
Jul 28, 2019
Mo was very professioanl. Installation was fast and satisfactory.
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Jacky Leung
Jul 27, 2019
Have Westvalley replaced stairs and upper floor carpet. Price wise is competitive. Briana helped us picked great color of carpet. Also Mo and his team did a very good job in installing the carpet in the same day without any damages. Good job and thanks.
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Iinda fraser
Jul 25, 2019
very good work very pleasant and helpful when asked clarifying questions
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Stanley Hang
Jul 24, 2019
Quick and professional
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Adam
Jul 23, 2019
Very happy with the installation, very professional and prompt. Did a great job tidying up as well
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Gerry Brunka
Jul 23, 2019
Professional installers. Worked very hsrd the whole time they were here. Final instsllation looks grest.
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Jim and Virginia, Calgary
Jul 20, 2019
Our installer, Mo, from West Valley did an excellent job. In particular, the work he did on our winding staircase was exceptionally good togetherb with our living room and bedrooms. We appreciated his calm, polite and professional manner and his willingness to do everything he could to meet our needs and expectations. Thank you.
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Alicia McLelland
Jul 19, 2019
We dealt with the north location. Fantastic customer service! Really went above and beyond in helping us with the flooring for our home. Took the time to listen to our needs and recommended great products that were within our budget. Installation was quick. Highly recommend.
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Angela Ciarla
Jul 10, 2019
They did a really good job Looks great and not only vacuumed up the access dust inside they vacuumed the hallway all the way out of the condo building. Well job done
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Paul & Cheryl Wobma
Jul 06, 2019
Great Job! We wanted to replace our entire main floor (carpet & tile). Our sales person Cory guided us through the various products allowing us to take as many samples home to help with our decision as we needed. We chose American walnut engineered hardwood knowing that walnut is softer than some other hardwood choices. We love the colour and the grain. He had us speak with several experts about the installation method and the consensus was glue assist and nail as opposed to floating due to the size of floor and the product specs. One of the installers came out to our place ahead of time to confirm the time required, the installation method, the direction of placement and the prep we would have to do as far as clearing the space. Our install team consisted of Chris and Cory and they were amazing to work with! They were patient with our questions, polite and professional and cleaned up after themselves each night. They covered blinds and windows, cabinets and furniture with plastic and designed a special dust collection mechanism for when they were sanding the mortar from under the tile to minimize the cleaning we would need to do later. There was edging to do along the spaces where we wanted to leave tile (laundry room and bathroom) and many curves (spiral staircase). The craftsmanship was beautiful and we love our new floors!
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Wendy
Jul 05, 2019
We wanted to replace all of our flooring in our condo. I searched online and found Westvalley Carpet & Flooring were local to us, so we went in to have a look at their stock. We were greeted by Cory. He was extremely helpful and we ended up taking home a few samples. We finally decided on a Vinyl Plank flooring. Mo installed it for us and did a beautiful job. We are very pleased with the final result. Thank you so much to Cory and Mo.
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brian stuart
Jun 28, 2019
Had The carpet and underlay replaced in 3 bedrooms, hallway, stairs and family room. Curtis and Read came and had it finished in 5 hours. That included moving furniture and dismantling desk and a pull out sofa bed. Very happy with these 2.
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Rick Talbot
Jun 28, 2019
We had damage to our en suite and decided to update the bathroom, through the whole process Westvalley was awesome. The tiler Albino Cicak was incredibly thorough, precise and did a magnificent job on a rather difficult pattern.There isn't quite enough adjectives to describe how good he was and how great the job turned out, not to mention a very nice guy. Thanks a bunch Westvalley Briana , Derrick and Albino.
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Jennifer Sharp
Jun 27, 2019
We spent a long time trying to decide on new carpet for our stairs and upstairs bedrooms. Luis at West Valley was extremely helpful. He costed out several options for us and then recommended other similar but cheaper options when our first choice turned out to be too expensive. The installers Scott and Will were very professional and did an excellent job. Thank you all so much and we would definitely recommend you.
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Nanette K
Jun 25, 2019
We had a large job for West Valley replacing most of the flooring in a three story home. All I can say is thank you for an awesome job!!!! Not only did the crew agree to work over a weekend, but they were excellent communicators, and performed superior quality of workmanship! Thanks to Curtis and Reed for an outstanding job! Chris thank you for getting everything planned and booked without any issue! When we decide to finish our bathrooms we will be back!
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Responded on: Jun 29, 2019 05:00 PM

Nanette; it was a pleasure being involved with your project. As a company, we really appreciate you buying local and allowing us to be a part of your home. Thank you kindly, best of luck in your new and beautiful space.
Amber Reid
Jun 25, 2019
Jon and all of his staff were very helpful throughout the whole process. All the work was completed on time and done very well! I would definitely recommend them to anyone
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Responded on: Jun 29, 2019 05:00 PM

Thank you for the kind words Amber, we really appreciate your business and I'm thrilled to hear that your project has turned out so well!
J and R Murray
Jun 24, 2019
Our tiled heated kitchen floor was damaged due to water leak. Mark and Chris ,through Westvalley Flooring, were assigned to tear out the old flooring (tiles, under tile heating and subfloor). There was an issue of height with the new flooring to be installed and they resolved this issue with efficiency and skill. Both Mark and Chris worked diligently to get the job done and indicated they were determined to get us back into a functional kitchen as soon as they could. They followed through on this and worked longer days and over the weekend to get the job done. Their quality of work was very high, making sure design of tiles was precise. Our new tiled floor is an example of the care and skill they brought to this job. They were courteous, arrived on schedule each day, and kept the site clean. Without hesitation, we highly recommend Mark and Chris. Thanks for a great new kitchen floor.
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R. Adair
Jun 15, 2019
I bought a condo with pretty bad carpeting. My goal was to replace it with laminate or vinyl plank - something durable and easy care, but the task of choosing which product, moving my furniture and getting the condo ready for installation seemed overwhelming to me. Finally, I dropped into WestValley's NW location after reading several Google reviews - just to have a look around. There were so many amazing and beautiful options!!!! Cory explained the benefits of each and invited me to take a few samples home. Once I got them home, I realized that I needed a little help picking out the right product and colour for my condo. I hired Briana to come over and suggest a few options - she knocked it out of the park! I would have been happy with any of her choices, but I finally went with a really nice laminate from Mohawk. We settled on a timeframe for installation and aside from moving breakables out of the way myself, I was able to hire the installer - Bartek - to move the furniture, rip out the old flooring and do all the rest. Bartek was friendly and professional and arrived on installation day with a fantastic attitude. I had vacation booked the week he arrived so that he could work without me needing my space back. He thoughtfully checked in with me a few times to let me know how it was going, he worked with my building manager to arrange the project - really, Bartek made this as painless and stress free as possible, I really didn't have to do much at all! When I returned from a few days away, I was so blown away! The flooring was beautiful!!! Meticulously installed, all my furniture back in place - it was absolutely perfect. There is a small transition piece missing, but the team at WestValley already explained that it has been ordered and that Bartek will come back and install it as soon as it is available. I was so worried about the little, pain in the butt stuff when choosing something rather important like flooring, but the team at WestValley took all the stress out of everything from selection to installation and I am left with a gorgeous new high quality floor that I absolutely love!! Thanks so much for being so easy to deal with and so great at what you do!!
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Mike Jennings
Jun 12, 2019
My wife and I walked into Westvalley to browse for flooring since we purchasing a house in the near future and thought it could use some new floors. Chris showed us the different types of flooring they had and recommended some very good vinyl flooring since we had several dogs and wanted something that was durable. Once we knew we were going to close on the house we schedule an install. The installers, Curtis and Reed showed up on the day of install, they were courteous and professional, and they did the job quickly. We are very happy with the results.
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Responded on: Jun 28, 2019 05:00 PM

Mr & Mrs Jennings, thank you for your kind words. Your referral means a lot to the guys that worked hard to ensure your project turned out well. As a local Calgary company, we love being a part of customer projects such as yours. Thank you for your business, it means a lot to us and we look forward to seeing you again soon.
Aaron Lowgs
May 28, 2019
Very happy with the work provided by Westvalley, and their team executed amazingly. Albino has a fantastic eye for symmetry and ensured that the tiles all met a strict OCD persons standards (me). The way he laid them out made sure the edges and the cabinets were well thought out for full tiles/half tiles. Albino is a VERY thoughtful artist - and extremely personable. I would highly recommend the services provided by both Albino and Westvalley - very very pleased with the attention to detail!
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Seirra Giles
May 26, 2019
Very accommodating for our install. Great selection and pricing was on point. I will always pay more for great service. Being the cheapest especially when owning a company myself will never help your business grow. Thanks
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Raymond Sabourin
May 22, 2019
Just had our carpet replaced with vinyl planks. We are very please with the work that has been done and are very appreciative of the install crew. They were very efficient, clean and completed the job promptly. The were very helpful in giving us a hand to move some furniture. Truly a great experience and we would not hesitate to recommend Westvalley flooring. Thanks again.
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Janet Montanini
May 15, 2019
Everything was great from the minute I contacted Westvalley Flooring. I worked with Briana first, who listened to what I wanted & couldn’t have done a better job picking the laminate & carpet. The colour & overall look is fantastic. Chris & Corey installed the laminate on my whole main floor & did a great job. They made sure all my furniture, etc. was protected. & cleaned up after. Very nice & professional. Mo & another fellow installed the carpet on my stairs & spare room. They did it very quickly & efficiently. It looks amazing. I would highly recommend Westvalley to anyone.
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gerry britton
May 15, 2019
had to replace the hardwood floor in my kitchen after the dishwasher leaked. All the staff that I dealt with were great from picking out the flooring to the installation. Tim my sales rep was awesome to work with. When it came time to actually install the hardwood Chris and his helper (sorry his name escapes me) were excellent. it was a great job and their team work really was noticeable as they worked so well together. They had the new floor installed in less time than anticipated. I loved there workmanship and the final product.
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Don Patton
May 09, 2019
After extensive searching for carpet and hardwood flooring, my wife and I finally settled on Westvalley Carpet and Flooring. Our final choice was based on: Wide selection of product, Quality of product and pricing, and Professionalism and helpfulness with service from Tim and Cory. WOW!!!! WE ARE VERY HAPPY. Hardwood flooring was installed yesterday and carpet was done today. Both jobs were done to our complete satisfaction by polite and skilled tradesman who did a great job of cleaning up when they were finished. CONGRATULATIONS TO WESTVALLEY CARPET AND FLOORING!!!
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Sanj Malik
May 08, 2019
Just got an install done by Mohammed and another fellow whose name I can’t recall. Professional and hard working. They cleaned after themselves well and the job itself was very well done.
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Marie and Doug
May 06, 2019
We chose Cory and his team at West Valley on the advice of our realtor. We are very pleased with the result. He arranged to have the tile removed and vinyl plank installed. Mo, the installer did an excellent job. The floors look amazing. Thanks so much.
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Sean Hunter
May 01, 2019
From Luis our salesperson to Muhammed and his installation crew, we received top notch service, value and most of all timely work once the install begin. Installing carpet in a home that is being lived in can be a difficult chore and they were fantastic!
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Jonathan Mills
Apr 26, 2019
The whole team was very professional including in the show room. Pricing was competitive and there was a wide variety of product. Installation team Curtis and Tim were quick, professional and and high quality installers. Will definitely call them back when we want to upgrade the rest of our house
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N T
Apr 08, 2019
So happy with the service! Tim was amazing to deal with, he was always happy to answer my questions and went out of his way to help us. The process went smoothly and the installer did a fantastic job. I will definitely be using this company again!
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Mandy Dearing
Apr 08, 2019
My husband and I went to Westvalley Carpet and Flooring for our first floor buying experience. We were cheerfully greeted by Luis who left quite the impression. He was very knowledgeable about all the products we inquired about and he gave us the confidence with our choice. It was the most honest and genuine service I have received in a long time. Since we hadn’t shopped for flooring before we wanted to go to a few other stores to check on product and pricing. We didn’t not receive the same level of service as we had from Luis so it was a clear choice we wanted to buy from him. We have dubbed him our “Flooring Guy” and will be returning again as we have many areas of our home that need a flooring update. Their store has so many options to choose from and the pricing was comparable, if not better than all the other places we visited. I highly recommend if you have any flooring needs check out Westvalley Carpet and Flooring and ask for Luis.
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Mandy Dearing
Apr 04, 2019
My husband and I went to Westvalley Carpet and Flooring for our first floor buying experience. We were cheerfully greeted by Luis who left quite the impression. He was very knowledgeable about all the products we inquired about and he gave us the confidence about our choice. It was the most honest and genuine service I have received in a long time. Since we hadn’t shopped for flooring before we wanted to go to a few other stores to check on product and pricing. We didn’t not receive the same level of service as we had from Luis so it was a clear choice we wanted to buy from him. We have dubbed him our “Flooring Guy” and will be returning again as we have many areas of our home that need a flooring update. Their store has so many options to choose from and the pricing was comparable, if not better than all the other places we visited. I highly recommend if you have any flooring needs check out Westvalley Carpet and Flooring and ask for Luis.
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Salvador Fernandez
Mar 15, 2019
Excellent Service!
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Steve MacLeod
Mar 13, 2019
I recently had my 3 upstairs bedrooms carpets replaced. I was very happy with the installation and the product quality. Cory is very cooperative to my requests there was a ease of business in all aspects. The hallway and the stairs as well were done in a laminated plank “Palm Beach” . The installation was very difficult with many cuts because of the type of flooring I choose but Bartek the installer did a great job. I am extremely pleased. I would definitely consider using West Valley again if needed!
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Caitlin Zietz
Mar 08, 2019
Informative and timely service! Our new carpet looks awesome! Thanks!
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Sue
Mar 07, 2019
Thank you Westvalley for the amazing job you have done for us. We had a flood from our fridge and Westvalley has been amazing. Carpets installed efficiently and look wonderful. Tom did our hardwood and wow! An amazing job. Said 2 weeks and he worked Sohard to make that happen. He was patient and helped pick out what would work best for our house for the hardwood color. Any time we need flooring or carpet we will be back. A big thank you!
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Ted & Nicole de Waal
Mar 03, 2019
We would like to comment about the very helpful and efficient service we received from Briana of the north store of Westvalley during her presentation and mesurements. Also, Scott and Will who did the installation adressed all of our concerns regarding joints. We are very happy how Scott did the seams and very pleased with the great job Will did of our stairs and landing. Both were very pleasant and helpful. We are happy with the whole experience and would recommend them to anyone.
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Stephen & Leana
Feb 24, 2019
We chose to purchase our new carpet with Westvalley because Cory went above and beyond in helping us to find the right carpet for our home and family. Mohammad and his crew were amazing installers doing all the work in just one day, cleaning up so well and doing a beautiful job all around. We would absolutely recommend Westvalley! Thank you!
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Sandra and Kevin
Feb 23, 2019
We went to the north location and Cory and his team were amazing! He helped us make the right selection for our home and we are thrilled with the end result. Mo and his installation team were professional, courteous and did an amazing job with the new flooring and carpet.. too bad we don't have more space that we need flooring!
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Steve Gallant
Feb 21, 2019
Nothing but good things to say about the Westvalley team. Derek was very helpful and knowledgeable in getting our project started. Brandon did the laminate install on the main floor and did a fantastic job. He obviously takes great pride in his work and was very friendly and patient. Wally and Matt did the carpet for the basement and stairs and also did a fantastic job. They also take pride in the work they do and were very professional as well. Everyone we dealt with through Westvalley was very helpful and professional, can't say enough good things about them. Will definitely be going back to them when we decide to do our upstairs.
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BATMAN22375 zero
Feb 15, 2019
Tracy 300 Edwards way nw Airdrie We had Nathan come out after your fire he did the carpet and out again to replace the floor in Landry room he is very polite and friendly very clean I would always welcome him back it’s hard to find guys like that.Thanks Great Job
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Timothy Kohn
Feb 15, 2019
Better late then never on our post.... They were amazing. The sales team made the experience extremely comfortable and the team which installed the product in our basement were extremely knowledgeable and efficient. We love the finished product and it’s has held up just as the sales teM said it would. We look forward to working with them on any future Reno’s. Thank you again for everything.
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Danielle Jessome
Feb 12, 2019
Derek at Westvalley went above and beyond to fix our water damaged hardwood. He came highly recommended by our insurer, and we came to understand why quickly. His team worked quickly to replace the damaged flooring, and ensured that there was not any further damage to the subfloor. They kept the house clean and tidy at the end of each work day and were extremely pleasant. Derek did not hesitate to help us navigate the insurance billing and claims processes, and even spoke with our insurer directly to help clarify some processes. The hardwood looks gorgeous, and our home is once more in working order!
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Anne Marie Matthews
Feb 01, 2019
From the time we walked into the store until the installation of our new carpet was completed, we were very impressed with the people who helped us with our project. At the store, Cory helped us choose a product perfect for our needs and the installation team was on time and knew what they were doing as the work was completed in a very timely manner.
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Benita Wilkie
Jan 28, 2019
Very pleased with Curtis and Reed's work, installing carpet for us. Appreciated the efficiency and professionalism...no banged walls or baseboards. Nice cleanup job as well. Thanks so much! Also thanks to Westvalley for the great service.
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T Ruparell
Jan 28, 2019
Mark the tiler did a fantastic and professional job on our new shower. It was a bit of trickier install with a window, but Mark was both very knowledgeable about how to solve the problems as well as great at communicating how the job would/was proceed(ing) at every step. He is a stickler for details - exactly what one wants in a tiler! Very conscientious, prompt, courteous and friendly. I would recommend very highly!
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Tammy Arch
Jan 23, 2019
Jason and Laurence did an amazing job with our carpet and bathroom floor installation. I am very impressed with the work they did. They were always professional and friendly, I appreciate all the hard work that they put in to make sure the job was done right.
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Lloyd Faechner
Jan 21, 2019
Reed and Curtis installed new carpet and under lay for us just before Christmas and we were very impressed with their work, their professionalism and friendly attitude. We are so pleased with the final result as was our family when they were home for Christmas. Thank you so much!
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Wayne Sands
Jan 19, 2019
We just had 3 bedrooms and a walk in closet re-carpeted by Westvalley. The service was super, thanks JoAnne, the cost was very comparable, and the installation was excellent. Well done. We will be back if we need more floor coverings
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COLLEEN TARCON
Jan 13, 2019
CURTIS our installer was excellent! Extremely professional, hard working, courteous and went above and beyond what was expected. His work was perfection. Highly recommended.
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Gina
Jan 06, 2019
I would recommend West valley for all my flooring needs. Very professional staff along with good knowledge of the product. Had my condo done in December 2018. Bartek was the installer and definitely would recommend him to do my flooring again. I was impressed on the workmanship and how the flooring was installed within a day. Great job well done!
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Cori
Jan 05, 2019
We had a great experience with Westvalley. Jon Devlin and his team was very professional, dealing with supplier’s delay in a timely manner. Calin (tiles), Francis (hardwood) and Muhammed (carpet), all did an amazing job on the installation. They provided great quality work, always willing to go the extra mile. We would highly recommend Westvalley to anyone looking for flooring!
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Russ
Dec 29, 2018
Great experience right from our first meeting with Chris. His suggestion of carpet for our new basement development has turned out to be perfect. We have had many comments on how good the carpet feels. Installers were quick and professional.
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Martin R
Dec 20, 2018
Great Experience! Frank was very knowledgeable and helped us save some money with his suggestions. The guys who installed the carpet were on time, professional, and very fast! I’ll definitely be a return customer for future renovations and will be recommending Westvalley to friends & family. Thanks again guys!
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JOHN / ANITA
Dec 18, 2018
FROM CHRIS AT STORE LEVEL TO INSTALLATION BY CURTIS, THE ENTIRE EXPERIENCE WAS FIRST CABIN. HIGHLY RECOMMENDED. WE WILL NOT CONSIDER GOING ANYWHERE ELSE FOR THE NEXT PROJECT.
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Linda deB
Dec 12, 2018
Jon Devlin listened to what we needed our new flooring to do, and gave advice as to product that would suit those needs and fit our budget. He came out and assessed the basement floor in our old house and was thorough with the estimate. The time line for delivery and installation of the floor was met. The installers were thorough and did and excellent job at preparing the surface and the installation was very smooth. We are very pleased with our new basement floor!
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Colleen
Dec 06, 2018
Frank was easy to deal with and helped us in selecting new carpet for our basement. He came out and measured and was always quick to respond when we contacted him. Installation day was flawless with Mohammed and what we thought would take 2 days was done in 1. They arrived shortly after 8am and were completely done by 5:30. They even moved furniture around so that the job could be finished quickly. Thank you Westvalley for making a daunting task of replacing carpet an extremely painless one.
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Curtis Pelletier
Dec 03, 2018
Joanne Alpaerts and the team at West Valley Flooring were very helpful through all stages of our floor renovation project. Their pricing was fair and they fully explained every item on our invoice before finalizing the cost. We were also able to review different underlay and finishing options to find the best one for our space and budget. We are very happy with the experience and I would use them again for a future flooring project.
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Vicky Edwards
Dec 01, 2018
We worked with Joanne to find the best carpet for us at a great price. We were pleased with the quality of the carpet and the guys that installed it. Very professional from start to finish. Will definitely be using them again.
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Georgina Anderson
Nov 22, 2018
As a result of a flood we have been working with a restoration company for the last three months and part of the work that was completed was new tile flooring in our en-suite. We are at the end of this process however we were not at all pleased with the tile work which appeared to have been completed very hastily...the grouting discoloured, some places where it was completely missing and the existing tile on the wall adjacent to the shower stall cracked. This outstanding issue kept getting overlooked and finally Albino(from a different flooring company) was sent in to complete this task. What a pleasure it was to deal with him. The very first thing Albino noticed was that the proposed remedial work would not be ideal due to the large differences in the thickness of the existing and new tile. Albino was very particular that we should be happy with the end product and found a solution for us despite the fact that the task in hand would take considerably longer than what was planned for originally. Albino is courteous, thoughtful, very knowledgeable and efficient. How I wish he had been sent to work on our en-suite in the first place...we would not have had to wait this long to get the job done and more importantly done professionally. Thanks Albino! Posted On
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Smart Builders
Nov 22, 2018
We had a great experience with Westvalley Carpet! Sales team was very knowledgeable. Cory was very fast and professional, always positive, constant follow ups to make sure everything was meeting our high standards (yes, we are picky!). We had old carpet replaced with new carpet and Lauzon engineered hardwood. Absolutely love our new floors! Hardwood installer Cris was very experienced, detailed and professional, pleasure to deal with. Carpet installer Mohammed also did a great job. We would definitely highly recommend!
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Georgina Anderson
Nov 21, 2018
As a result of a flood we have been working with a restoration company for the last three months and part of the work that was completed was new tile flooring in our en-suite. We are at the end of this process however we were not at all pleased with the tile work which appeared to have been completed very hastily...the grouting discoloured, some places where it was completely missing and the existing tile on the wall adjacent to the shower stall cracked. This outstanding issue kept getting overlooked and finally Albino(from a different flooring company) was sent in to complete this task. What a pleasure it was to deal with him. The very first thing Albino noticed was that the proposed remedial work would not be ideal due to the large differences in the thickness of the existing and new tile. Albino was very particular that we should be happy with the end product and found a solution for us despite the fact that the task in hand would take considerably longer than what was planned for originally. Albino is courteous, thoughtful, very knowledgeable and efficient. How I wish he had been sent to work on our en-suite in the first place...we would not have had to wait this long to get the job done and more importantly done professionally. Thanks Albino!
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Aimee Blasetti
Nov 08, 2018
We had a great experience with Westvalley flooring. It was quick and easy to get a quote, which ended up being less than the quotes we got from other companies. Cory was very helpful with sales, coordinating the move of my heavy old piano, coordinating the timing of my baseboards & flooring, a bit of problem solving and settling my bill. Our installer, Chris was friendly and did an excellent job. He was pleasant to work with and kept me informed at all times. Overall, I would definitely recommend Westvalley.
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Karen
Nov 07, 2018
Briana was a joy to deal with and was very helpful in picking out our new carpet. Mo and his coworker were very good. They were friendly and answered all my questions. They worked hard to get the old carpet up and the new one down all in one day. It was snowing the day they were here and they went out of the way to cover the hardwood flooring so not to get snow on it.
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Danny Wong
Nov 07, 2018
Very professional and friendly service
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Barb Swanson
Nov 05, 2018
We are very pleased with the knowledgeable, courteous service we received while dealing with our insurance claim. Tim was so helpful in guiding us to make the right choices for our home. As for installation day, Mohammed and his partner worked so efficiently, they were done the job in one long day! He even asked a friend to come help to wrap things up. These men were very knowledgeable, professional and clean and tidy, too. We would definitely have them back!
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Mike Cullen
Nov 05, 2018
From Chris at the store who listened and was very consultative in his sales approach to the men who installed our flooring this was a 5 star service. I had questions 2 months before we committed and Chris was willing to spend the time explaining every time I asked a question. The guys who put down the flooring were steadfast in their work ethic and really explanatory and nice anytime i popped in to see how things were coming in our new home. I highly recommend Westvalley
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Fara VdB
Nov 05, 2018
We went through Costco to check out carpets and this company contacted me back. From initial phone call, to in store visit, to installation I can find nothing to pick a part. They were amazing to deal with on every level and the carpet itself... feels like a marshmallow cloud every time we walk on it. Thank you Westvalley... we will definitely be using you again! The Vande Bunte's
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Joanne McLennan
Oct 31, 2018
I chose Westvalley Carpet and Flooring because of the great reviews and was not disappointed. Tim was very helpful in helping me choose the type of carpet, on time when he met me at my house to measure up, and reassuring that I would have the best installers. The installers, Curtis & Reed, were in my house all day and were the hardest workers I have ever seen and did a fabulous install of the carpet. I would highly recommend this company for all your flooring needs and will defiantly use them in the future.
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Donna Desutter
Oct 30, 2018
A company that goes that extra mile excellent Thankyou so much Joanne,Reed,Curtis,Chris would not hesitate to recommend them cannot should say enough about them
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Aaron Ferguson
Oct 27, 2018
Had a great experience working with West Valley, from knowledgable staff to the excellent quality installation. Will go with them again.
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Mizzo
Oct 26, 2018
Very professional, friendly and extremely hard working crew!! Made sure of every little detail. Highest praise for Mohammed and his crew!! A wonderful flooring install experience! Would use Westvalley without any hesitation. Highly recommend!
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Graham and Bernie Gristwood
Oct 18, 2018
From the moment we entered Westvalley Flooring we were impressed by the honest service we received from Frank, our salesman. There was no trying to upsell for extra commission but rather making sure we knew what we were buying and that we'd be happy with our purchase. The installation was exceptional. Two wonderful installers arrived when they said they would, did an amazing job installing flooring on one entire floor, carpeting in 3 bedrooms, hallway and 2 sets of stairs plus cleaned up thoroughly after themselves. They even had to work around a tricky island situation but did a great job. They explained what they were doing and showed us areas that should have been addressed by previous installers. As one said, " We're going to make it right." And they did.
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Pat Pellegrino
Oct 16, 2018
Brianna was great to visit our home several times to make sure we got the right colour match for our existing floors. Very good products chosen, then it all comes down to the installer: TREVOR. We have used 3 or 4 wood installers over the years, all very good, but TREVOR sets the bar even higher for quality work, professionalism, cleanliness and respect of us and our home. Not a 5 star review as too much wood was ordered (tricky to calculate due to a border install in the dining room). YES I would recommend these folks.
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Kim Lawrence
Oct 15, 2018
These guys are hilarious and great at what they do. My house looks amazing with its new floors. They went far beyond what was planned or expected to get the job done. Thanks!
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Allie
Oct 10, 2018
We had the pleasure of dealing with Ray, who went above and beyond to help us locate our existing floor so that we could match the flooring to a master bedroom addition we are currently having done. I anticipated this being a headache of a job but Ray was so knowledgeable and efficient, he really made it easy for us to move onto the next item on the list. We wish that everyone we deal with is as wonderful as him and his team. Highly recommend! You will not be disappointed!
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Allie Hitz
Oct 10, 2018
We had the pleasure of dealing with Ray, who went above and beyond to help us locate our existing floor so that we could match the flooring to a master bedroom addition we are currently having done. I anticipated this being a headache of a job but Ray was so knowledgeable and efficient, he really made it easy for us to move onto the next item on the list. We wish that everyone we deal with is as wonderful as him and his team. Highly recommend! You will not be disappointed!
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Karin Gilliham
Oct 08, 2018
Had all floors in the house redone. Kudos to Lazer for bathroom tile, to Wally for carpeting and especially Nathan for a great job on the flooring. Highly recommend Westvalley installers and sales team Cory and Frank. Great job guys, many thanks!!!!
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seamus mcfadden
Sep 24, 2018
Friendly attentive service. Worked hard to find me an option I loved at a price lower than quotes from competition. Installation terrific. Love my carpet.
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Duncan Emmerson
Sep 21, 2018
Very good service and helpful salesman named Louis helped amazingly. Very good deal on the flooring and carpets!
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Robert Whelan
Sep 20, 2018
Nathan, our installer, went above and beyond what is necessary to ensure a well installed product. The work was done in a timely manner with great attention to detail. Nathan is a friendly, clean cut guy who is very knowledgeable with flooring and the related skills needed with flooring installations. Nathan can do it all. And he does it very, very well. Thanks to Cory in sales we received an excellent product that suited our needs perfectly. His arranging the install with Nathan was exactly what we needed. This relieved us of the stress and incidental problems usually found in any renovation. Westvalley Carpet and Flooring did an execellent job and my wife and I recommend this company highly and would use them again for any flooring work we may require. You will not be disappointed with these people.
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Patti F./ Gary M.
Sep 16, 2018
Westvalley Flooring ( North) was great to deal with. Derek took charge overseeing a water damage insurance claim for us He handled the flooring needs as well as arranging all the trades required to complete the job. Our job was a challenging one . Derek chose the best trades experienced to take on the challenges that came with the reno. We are very pleased with the completed job....everything looks great! I would definitely recommend Westvalley .... they have a great selection and take pride in their work. Thank you , Derek, and everyone involved !
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Vincent Lo
Sep 12, 2018
Westvalley completed a flooring reno project for us from hardwood to wood look tiles. Brianna helped us with the sales and did a wonderful job with explaining the breakdown of the work and cost association to each steps. Albino our installer was profession and did a great job to ensure the project was completed on time and the final result was satisfactory.
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Tanner Ames
Sep 06, 2018
I had carpet installed less than two years and it started to come loose. I spoke with the owner who was fantastic to deal with. They had no issue helping with my problem. The installer who came to my home was friendly, courteous and very professional. He knew his stuff and even went as far to explain why the carpet came loose and how to prevent it. The repair was excellent. I am very happy.
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Ski Guide
Aug 31, 2018
Westvalley has a great selection of quality brands, easily enough to find what you are looking for. The pricing was very comparable after cross shopping multiple stores. We felt the value we received was top notch considering how easy it was to coordinate our installation and the great work the guys did on site. I would recommend highly.
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yanam k
Aug 26, 2018
The process went well to the selection, installation and payment. I got the carpet I wanted at the price I wanted.
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Cam
Aug 26, 2018
Project I bought some flooring from westvally for a small bathroom project. The sales staff were very helpful and professional. If i need fooring in the future i will use westvally.
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Bev Bryant
Aug 21, 2018
From start to finish dealing with Westvalley Carpet & Flooring in the NW has been a wonderful experience. Frank Siebert in sales was my go to person. He never put any pressure on me to purchase. He continually gave me samples to take home and patiently waited for me to make up my mind. When I went over budget he took time to find a comparable product to bring my price inline with my budget. The installation of the floor and carpet was as smooth as butter. John called to set up the appointment and Reed and the other installers completed the full job within two days as promised. What a wonderful place to buy from! Old fashioned customer service with people who care about their product and the work they do! Thanks to all of you!
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Kevin Green
Aug 04, 2018
Absolutely fantastic service. Ray and his team made my old house bling again at a great pice. Awesome job guys!!!!!!!
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Christine Kaughman
Jul 31, 2018
I had some damage in my home due to Ice damming issues and some flooring needed replacing. When I went to the Westvalley south store, they were informative and very helpful. The company that obtained all the trades to fix the damage in my home sent me a schedule and West Valley flooring was right on time and did a great job putting the flooring down. I am completely satisfied. I would recommend Westvalley flooring to anyone. I want to thank everyone there!
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E. Pizarro
Jul 31, 2018
Ever since we walked in the door and were greeted by Tim, we felt welcome and comfortable. Our aim was to match the existing carpet in the home and he did just that. He took the extra time to help us understand the difference in quality between polyester and nylon fibers which really helped us in making a final decision once he laid out the pricing. The next thing we knew we had our floor measured, carpet ordered, and installed. The installers were friendly, attentive, and very good at their craft. An excellent follow through to the excellent service we received from Tim, and John in scheduling! We will definitely return!
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Rob Silveira
Jul 21, 2018
Westvalley has been amazing to work with. Very professional and helpful at every turn. Frank in sales and Nathan in installation...both were so engaged and ensured everything was done appropriately. I wouldn't hesitate using them again..
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Greg Lefsrud
Jul 19, 2018
Great experience top to bottom. Frank (sales) is knowledgeable and very helpful and Nathan (installer) equally experienced and the quality of work is top notch.
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RYAN NICKEL
Jul 14, 2018
Curtis and Reed installed carpet and flooring in one of my client's basement. There was some site issues but they did a good job explaining what needed to be done and adapting their schedule to complete the job. Thanks Curtis and Reed.
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Brandie Davis-Sorochuk
Jul 09, 2018
From start to finish, Westvalley Carpet and Flooring was amazing to deal with. Tim was incredibly helpful with helping us choose a product that worked within our budget and best suited for our needs (not to mention look gorgeous) and our installer Nathan did a fantastic job removing our existing flooring, prepping and installing our new LVP flooring. We would hands down recommend Westvalley to anyone looking for new flooring. Thanks you guys for transforming our home and taking such great care of us!
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Kenneth Jackson
Jul 05, 2018
I had a wonderful experience with Briana as adviser and salesperson in the purchase of my vinyl flooring. Bartek as installer was the very best person you could want working in your home. Thank you!!!
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Kelly & Heather Phillips
Jul 04, 2018
We are extremely happy with the choice and quality of the carpet, and the assistance from Frank in making the choice. We were pleasantly surprised on the quality of the installation. You almost always have some issues that appear. These two gentlemen worked without stopping, installing a 181 yards of carpet in one day. The install was flawless, as was the clean up. Still cannot believe it. We cannot say enough good things about this job, very good experience.
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Allen Jovica
Jun 22, 2018
Nathan did an amazing job, fixing our carpet that needed to be reinstalled in our home. On time friendly and great work as always from Westvalley thanks again
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Joyce Wieler
Jun 20, 2018
Briana helped me pick out the perfect flooring. Ray, at the warehouse, was very helpful with installation tips. Everyone else I dealt with was very professional, helpful, and just downright nice.
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Brittany Dodd
Jun 14, 2018
Nathan helped us out with removing and replacing the carpet in our newly bought home that was damaged by the previous owner’s pet. He was friendly, professional and got the job done quickly so we did not have to live with the unbearable smell of the previous carpet. Our new carpet smells and looks great!
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Nicola McCrabbe
Jun 11, 2018
Derek and his team were amazing. We are so happy with the floor. They went above and beyond to make sure we were happy. Punctual and did what they said they would. Thanks
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Rosana Wong
Jun 11, 2018
Love it! Me and my mom love the tiles that Albino installed for us. He is very nice, patient, professional, attention to details and not rushing himself to finish up the job. He is very good at what he is doing. We are very glad to have him install the tiles for us. Thank you, Albino! About Westvalley, their price is pretty comparable to the other flooring (that Home Depot referred me). WestValley have good quality tiles. Frank is so nice and patient, he let me brought few samples back home to compare and let me take the time to choose. I had a tile pattern that I really like from Home Depot and WV has one similar but more expensive. Frank offered to check around with their vendors to see he can find similar pattern but cheaper in price. He found a few but not as nice as the one we picked at WV. Ended up, we stayed with the original one picked from WV which we were glad that we made that decision. These tiles are very good quality and looks so beautiful.
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Mireille Cote
Jun 08, 2018
(Translated by Google) We are very happy with the finished product and the WestValley Flooring! Nathan did an awesome job, he was extremely flexible in regards to scheduling and professional. Dylan & Mimi (Original) We are very happy with the finished product and the overall experience with WestValley Flooring! Nathan did an awesome job, he was extremely flexible in regards to scheduling and professional. Dylan & Mimi
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Mireille Cote
Jun 07, 2018
We are very happy with the finished product and the overall experience with WestValley Flooring! Nathan did an awesome job, he was extremely flexible in regards to scheduling and professional. Dylan & Mimi
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Edna Van Dusen
Jun 05, 2018
I recently had a leak in the basement from a faulty connection on the water conditioning unit. Needless to say there was a lot of water seepage that not only ruined the cork flooring I had installed only six years prior, as well as into the rec room which totally soaked the carpet that was in there. Trevor, the installer from Westvalley did an absolutely amazing job of putting down new cork flooring throughout the basement including the closets and laundry room, as well as the careful job he did to remove all the baseboards and then reinstalling them and replacing any new ones as required. I am very happy with Trevor's workmanship and if that is an indication of how the other installers at Westvalley work then I would highly recommend this company to anyone needing proper flooring installation work done. Thank you again Trevor!
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Ernie Lohrenz
May 27, 2018
We just wanted to comment on the carpet installers you sent us on Thursday afternoon, May 24, 2018. I must say Mo and his crew did an excellent job for us. They were very efficient and exemplified "team work" - like a well oiled machine! They also did a great job of cleaning up after the installation was complete. We highly recommend them with no hesitation whatsoever; and we love the new carpet. Thank you for the excellent advise and superb service.
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Kelly Turner
May 23, 2018
We had a great experience working with Briana and WestValley. She took the time to explain all the options and really worked with us to get a product that we love and looks great in our house. The install was done by Trevor and it looks fantastic. Trevor did a great job at keeping the dust to a minimum, and dealt with undercutting the existing fireplace hearth and putting a picture frame around it - Trevor went above and beyond to make sure we would be happy with the result! Thank you Briana, Trevor and everyone at WestValley that we came in contact with - we love our new hardwood floors!
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Connie T.
May 15, 2018
We just had all the carpet replaced on the main floor, and upstairs in our house. From the very start, we found dealing with Frank ******* at their NW retail location to be an excellent experience. Frank was extremely friendly, helpful and knowledgeable. He answered all our questions, allowed us to take home samples and order in larger ones without any time limit being placed on our decision-making process. Frank came out and measured out our house and he must have done an excellent job as we had all the carpet we needed, and we are thrilled with our choice of carpet. We were also thrilled with the installers who came to our house. Jason, Robert and Joyce worked very hard during the two day job. They put in two long days of work and they even made sure we could sleep in our own room that first night, The quality of the installation of the carpet far exceeds our expectations; joins are invisible, extreme care was taken in fitting the carpet to the wide variety of challenges our home presented, and it just looks wonderful. These three installers were also very friendly, positive people and we were very comfortable having them in our home. It was a very positive experience!
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Responded on: May 15, 2018 05:00 PM

Thank you kindly for the wonderful review Mrs. ********* I really appreciate you taking the time to acknowledge Frank and the staff for the work they completed in your home; we are thrilled to hear that you are happy with your new floor. Should you require anything further or if you have any questions regarding your new product; you are always welcome to contact us anytime or stop into the showroom. We appreciate your business Connie; congratulations on your new renovation! Ray (Owner/General Manager)
Wade Froese
May 14, 2018
We recently had new flooring done throughout our whole house. These guys were fast and efficient, and got it all done ahead of schedule. I would highly recommend them to anyone looking for new flooring. They made the whole experience great!
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Gerry and Stella Pineau
May 09, 2018
Received great service from Derek at Westvalley in helping us select our new carpet. Reed and Curtis who did the install were fantastic... friendly, polite, punctual and professional. The whole Westvalley team was great!
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Maria
May 03, 2018
We had our vinyl plank and carpet installed, I just can say that we are very happpy with their work, great customer service, everything was done in time and in a profesional way, I recommend it 100%.
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Tricia Lockerby
Apr 26, 2018
Great experience with Derek and his team at West Valley! Not only did we get the best price but also the best service and quality products. We were given a variety of choices and guided to the best options for our home. All the workers were professional and we couldn't be happier with the results.
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Paul and Cathie Kent
Apr 16, 2018
Where to begin... Frank and Nathan from West Valley Flooring went Above and Beyond in all aspects of service. From the beginning we felt valued and cared for. So much so, that when a family emergency required us to fly across the country, these two outstanding men took the keys to our home. They rose to the occasion, addessing our flooring needs without hesitation or incident; providing a warm and comfortable space to heal after loss upon our return. There acts of service falling more in line with family rather then two guys installing flooring. The quality of workmanship and character barring none.
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Paul and Cathie Kent
Apr 16, 2018
Where to begin... Frank and Nathan from West Valley Flooring went Above and Beyond in all aspects of service. From the beginning we felt valued and cared for in our interaction. So much so, that when a family emergency required us to fly across the country, these two outstanding men took the keys to our home. They rose to the occasion addeseed our flooring needs without hesitation or incident; providing a warm and comfortable space to heal after loss upon our return. There acts of service falling more in line with family rather then two guy’s installing floor. The quality of workmanship and character baring none.
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Ante Parlov
Apr 12, 2018
Awesome price, Aldous was very professional and helpful. Installer Nathan was great easy going guy. If you need a new floor ask for this two guys and you want regret. I highly recommend this company and installer Nathan.
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Mohamed El Shennawi
Apr 07, 2018
I can't recommend Westvalley enough! I had a water leak in my kitchen and needed to replace my floor. Aldous was very helpful and patient as he worked with me on the flooring options. He looked after me and gave me competitive pricing. Nathan then did a superb job with the installation. His work is impeccable! I will definitely go back to Westvalley for any future flooring needs. Thank you Aldous, Nathan and the Westvalley team.
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S. Wright
Mar 28, 2018
We had a great experience with the twins Derek and Darrel who did the carpet installation in our home. They were knowledgeable and professional, and did a high quality job. They worked extremely hard to ensure they were done the same day so that our home could get back to nornal. Not only that, they cultivated a great rapport with our crazy dog and always took measures to ensure his safety. Thanks gentlemen.
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Alicia Valliere
Mar 09, 2018
After being in my home for a couple years it was time to update the carpet that was very dated in the house. Westvalley Carpet and Flooring Tim provided an in home visit. Tim provided me great options that would work with my budget as well as keep in mind that I needed carpet that can withstand being a pet owner. I really appreciated Tim breaking down the cost that included rip out out carpet, install, and cost of carpet I placed my 50% down which included the install and price of carpet. Johnny the install manager was very accommodating on ensuring that the install date meet my schedule. On the install date Reed and Hans arrived right on time. They were so kind and pleasant. I have a couple cats and Reed and Hans made sure that they were not upset from the install process. I was so happy with the work that Reed and Hans did they had three rooms, a landing, and three stairwells and the work was quality and they completed ahead of schedule. I hand down recommend West Valley for your flooring needs.
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Dave Jardine
Mar 09, 2018
Derek personally came out to my residence and with his extensive experience evaluated the class and value of the damaged carpet and with his established credibility the Insurance company approved the restoration quickly and then West Valley got right to work . Mo and his partner worked two long days to get the job done quickly but accurately completing a first class job. They were most helpful to move items I could not. As well he went over the job details with me at the completion pointing out the extra care taken. We thought the revolving bar would be a problem but he was able to solve it resulting in no issues. First class experienced carpet people and a pleasure to do business with. Honest and caring and personal attention. It would be hard to beat these people for value and service. It was a 3000 Sq foot install and they had to cope with a 6X12 billiard table but never a complaint. Just got the job done with minimum disruption. Thanks Guys.
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Richard Ferguson
Mar 08, 2018
We recently had new luxury vinyl plank flooring installed in our condo. We decided to remove all the ceramic tile and have vinyl throughout our home. Westvalley floor looked after the removal of the ceramic tile and installation of the new flooring and coordinated all the plumbing work. The installers displayed their craft in excellent detail and precision in all their work. Thank you very much Westvalley Floors, we love our new look!
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Dave Jardine
Mar 06, 2018
Derek personally came out to my residence and with his extensive experience evaluated the class and value of the damaged carpet and with his established credibility the Insurance company approved the restoration quickly and then West Valley got right to work . Mo and his partner worked two long days to get the job done quickly but accurately completing a first class job. They were most helpful to move items I could not. As well he went over the job details with me at the completion pointing out the extra care taken. We thought the revolving bar would be a problem but he was able to solve it resulting in no issues. First class experienced carpet people and a pleasure to do business with. Honest and caring and personal attention. It would be hard to beat these people for value and service. It was a 3000 Sq foot install and they had to cope with a 6X12 billiard table but never a complaint. Just got the job done with minimum disruption. Thanks Guys.
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Alicia Valliere
Mar 03, 2018
After being in my home for a couple years it was time to update the carpet that was very dated in the house. Westvalley Carpet and Flooring Tim provided an in home visit. Tim provided me great options that would work with my budget as well as keep in mind that I needed carpet that can withstand being a pet owner. I really appreciated Tim breaking down the cost that included rip out out carpet, install, and cost of carpet I placed my 50% down which included the install and price of carpet. Johnny the install manager was very accommodating on ensuring that the install date meet my schedule. On the install date Reed and Hans arrived right on time. They were so kind and pleasant. I have a couple cats and Reed and Hans made sure that they were not upset from the install process. I was so happy with the work that Reed and Hans did they had three rooms, a landing, and three stairwells and the work was quality and they completed ahead of schedule. I hand down recommend West Valley for your flooring needs.
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Alicia Valliere
Mar 02, 2018
After being in my home for a couple years it was time to update the carpet that was very dated in the house. Westvalley Carpet and Flooring was a recommended from the Costco installation services. Received an in-home visit from Tim who provided me great information on what carpet would work best for my home as well keeping my budget in mind. At first I was going to go with the Costco program for the carpet but Tim provided me the breakdown of what the cost would be for the Costco flooring vs sale carpet. I really appreciated Tim breaking down the cost. I placed my 50% down which included the install and price of carpet. Johnny the install manager was very accommodating on ensuring that the install date meet my schedule. On the install date Reed and Hans arrived right on time. They were so kind and pleasant. I have a couple cats and Reed and Hans made sure that they were not upset from the install process. I was so happy with the work that Reed and Hans did they had three rooms, a landing, and three stairwells and the work was quality and they completed ahead of schedule. I hand down recommend West Valley for your flooring needs.
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Richard and Cindy
Mar 01, 2018
We recently had new luxury vinyl plank flooring installed in our condo. We decided to remove all the ceramic tile and have vinyl throughout our home. Westvalley floor looked after the removal of the ceramic tile and installation of the new flooring and coordinated all the plumbing work. The installers displayed their craft in excellent detail and precision in all their work. Thank you very much Westvalley Floors, we love our new look!
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Sara Laslo
Feb 20, 2018
Best experience with a west Valley! Super super helpful and amazing work! Tim was great about flooring options that fit for us and the work Nathan did was AMAZING!!! Definitely recommending them to as many people as possible!
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Barbara Simic
Feb 16, 2018
I had insurance damage in my house. My floors had to be replaced. Working with West Valley flooring was a fabulous experience from start to finish. Derek took to time to show me a great selection of flooring that I could choose from and he explained about each product. He answered all my questions and he worked with my extremely tight deadline to get the job booked quickly so that it could be completed in time for me. He was genuine and friendly and has excellent customer service skills. Tony did the rip out and re-install. He was courteous and friendly and extremely knowledgeable. He was very thorough and went above and beyond to get the project done on time. He went out of his way to ensure I was very happy with the install. He did fabulous work! I would totally recommend West Valley Flooring.
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Trish Collins
Feb 15, 2018
We plan to sell our 26 year old home soon and had to replace the upstairs carpeting and floors in 3 of our bathrooms. Chris at Westvalley understood our needs and recommended reasonably priced vinyl tile flooring for the bathrooms and Mohawk Nature's Appeal 1. The installers - Curtis and Reed - were amazing. They were fast, friendly, efficient, respectful and did an amazing job. We would definitely recommend Westvalley and highly recommend the installers.
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Tracey
Feb 12, 2018
I am writing to recommend Westvalley Flooring to anyone who is looking for a reliable, trustworthy and dependable company to replace your floors. My floor had to be replaced as part of an insurance claim and I couldn't have been luckier than to have been referred to Derek and Tony and Frank. They walked me through the whole process, and made it as easy as possible. The floor was installed and completed within 3 days. I received guidance and advice about the flooring selection, regular updates on the progress of the installation, and excellent service all the way. They cleaned up and followed up. This flooring company surpassed my expectations; I never expected to have such a wonderful experience, or such a beautiful floor. :-) Thank you to Derek, Tony and Frank for all of your help!
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Mike Maes
Feb 10, 2018
Contacted Tim in The middle of October 2017 and was pleased with the sales and service support we received right from the get go.. Tim came out measured our home and showed us plenty of options and sudgested where to save and where to spend a little more to get a much superior product. Installation was seamless two days in and out and other than some saw dust outside place was cleaned perfect. We were very pleased. Thanks again.
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Gabrielle Van Belleghem
Feb 10, 2018
Everyone at West Valley Flooring is amazing! Neil (our sales rep) and Johnny (the man behind the scheduling) were both wonderful! Richard - our installer was incredible - he was professional and so particular about our floor - it is absolutely incredible - we love it
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Ryan Webb
Feb 10, 2018
Great customer services, competitive prices, and our installer was great and trustworthy. We were able to continue with our day to day schedule and leave him at our house to get the job done.
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Kristen Payn
Jan 25, 2018
The twins came by on time each day and took great care installing our new carpet! Job was done perfectly and left the house clean.
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James Culgin
Jan 23, 2018
I would highly recommend West Valley flooring. Great selection of high quality products. After we shopped around we came back to West Valley and they gave us a better price on a better product. And be sure to request the Valentine twins for your installers. 90 years of flooring install experience between these gentlemen. Professional, timely, and clean. Our new carpet looks and feels amazing!
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Kelly Lepard
Jan 23, 2018
We just had new carpet installed in our bedrooms and we were so impressed with the whole experience at West Valley Carpet and Flooring! From the friendly service of Aldous in store, to the more than fair pricing on a great product, to the fabulous install job by The Valentine twins! We will be going back to West Valley for our future flooring needs! Thank you!!
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Gabrielle Foulds
Jan 22, 2018
I cannot recommend Westvalley Carpet and Flooring enough - we had an exceptionally amazing experience with the team there. My husband and I decided to renovate the main floor of our house when I was 7 months pregnant - with the intention of having the full renovation done prior to having our daughter (a very tight timeline!). We dealt with Tim at the show room and he was professional, knowledgable and incredibly understanding towards our high pressure situation. He - along with Frank - helped direct us to a very high quality vinyl flooring with a great price and assured us that he would have no problem keeping to our timeline. When it came time for installation in our house the installer Nathan was nothing short of phenomenal. He was always on time, professional and did a superb job installing our new floors. Nathan is meticulous in his quality of work - and knows how to deal with possible setbacks that might arise from installing flooring in a 40 year old house. I cannot recommend the team at Westvalley enough - we will definitely be using them again for any future flooring needs!
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Todd Howard
Jan 13, 2018
Nathan installed luxury vinyl plank flooring in our home. The finished product far exceeded our expectations. We have an old farm house with lots of quirky angles and corners. Nathan took the time out of his installation to help me make the necessary adjustments so that the flooring would look perfect. He did so even though this was not his responsibility to do so. I bet he spent more than a full day of his own time to help me do the adjustments. We always get great comments from our guest regarding the flooring. I would strongly recommend West Valley and Nathan to anyone.
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Rod Burriss
Jan 11, 2018
I have used WestValley Flooring a number of times. They do a fantastic job and are my goto flooring company. Nathan did the carpet and flooring prep for us and is professional, knowledgeable and provides excellent service. Thanks
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jen
Jan 05, 2018
Our first point of contact was Derek. He was professional, knowledgable and trustworthy. Start to finish our experience with Westvalley was outstanding. I really like the name, too, it's what ultimately drew me to your company
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Rena Krusky
Dec 18, 2017
The act of providing excellent customer service is becoming a lost art, but they still know how to do it at West Valley Carpet & Flooring. I have a rental property and my tenants did a quick move leaving the property in very poor condition. I was overwhelmed by flooring options and walked into my local flooring company West Valley Carpet & Flooring to check the difference in quality from the big name home renovation companies. That's where I met Frank. I have had bad experiences with different flooring, contractors, and bad advise from the big name places. I could immediately tell Frank knew what he was talking about. He did an excellent job of determining my needs and keeping me focused on materials that would fit my budget, offering actual service rather than taking the opportunity to just try to upsell. I was faced with an unreasonable timeline trying to get the job completed in less than a month before I went on vacation and I didn't even have a contractor. Frank recommended a fantastic contractor and both he and West Valley Flooring made my job a priority, working together to get the project completed in time for my new tenant to move in. Frank and his brother Nathan did the installation of carpet and lino themselves and were professional, personable, worked nights and weekends and did a fantastic job. They were a real pleasure to work with and both went above and beyond any expectations I had, always willing to help even going so far as to spray the wasps nest under the front porch and getting stung in the process. I really appreciate their attention to detail and helpful personalities, so much so that I have chosen the same team to completely renovate my own house. I went in the other day to order materials and mentioned to Frank how disappointed I was in a big name company I had just gotten appliances from as they sold me the wrong venting material and no hoses then couldn't hook up my washer or dryer, and left my expensive tub in the middle of my back yard because they couldn't be bothered to put a little effort into getting it through the door. Frank tells me Nathan can hook up appliances and two days later I get a call from him offering to help me. He came over in the morning before work, cheerfully set up my appliances, popped off my back door (first tightening the loose doorknob) moved my tub inside and told me if I had any other problems to let him know and he would drop by on the way home after work and fix them. I honestly can't remember the last time I received such outstanding customer service, not just once but throughout the first job and before the next. Frank and Nathan are definitely the type of people I want to work with, I am looking forward to starting my project in the new year and would absolutely recommend West Valley Flooring, Frank and Nathan to anyone. A company's most valuable asset is a good employee and West Valley Flooring you have some amazing ones in Frank and Nathan! Thanks guys!
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Mark Donahue
Dec 14, 2017
I used these guys to supply & install a small area of luxury plank. It was a small job so I expected a fair amount of disinterest by floor companies. This company was great. Great flooring and great installation. The guy who installed was very thorough. Thank you.
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Zach Martin
Nov 16, 2017
Had a hot water heater fail which resulted in the carpet in my basement needing to be replaced. Derek was a great help picking out the vinyl flooring for the job. Jason did an excellent job installing the flooring and explained all the steps required and kept me up to date on his plans for executing the job and his schedule. The finished product looks great and makes me want to spend more time in my basement enjoying the new look. Thank you guys for helping make the best of an unlucky failure. Zach
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Frank Siebert
Nov 13, 2017
A Karastan patterned carpet from Mohawk with a stunning coordinating split faced stone from Tierra Sol as the fireplace surround . Supplied and Installed by West Valley Carpet & Flooring, Client's "just love it!". #karastan #mohawkcarpet #patternedcarpet #splitfacestone #tierrasol #yycflooring #yycdesign #coordinatingcoloroptions #makingahouseahome #warmtones #westvalleyflooring #happyclients
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Brandee Innes
Nov 08, 2017
West Valley sent Jason to my home for tile installation. I was very happy with the end result. I appreciated his communication before, during and afterwards. He demonstrates a great work ethic and genuine concern for client satisfaction. Thank you Jason:).
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Jonathan Wintschel
Oct 22, 2017
From the time I walked in the door and met Derrick, the customer service was top notch. I also got a great price on my flooring. Jason my installer was also amazing. He new we were having a big party on Saturday so he stayed late to make sure it all got done..
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Jayne
Oct 15, 2017
This is the third time we have used WestValley. We replaced our carpet, installed LVP on our main floor and just recently had Vinyl Tile put in 2 bathrooms. WestValley never disappoints. Ray and Tim have always been very helpful in our selection process and Nathan did a fantastic job on the install. We highly recommend WestValley for any of your flooring jobs.
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Julie Lee
Oct 12, 2017
Fantastic service, installation was quick and very well done. Definitely would recommend.
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jlc w
Oct 02, 2017
I cant' say enough GREAT things about Westvalley Flooring! I am a single woman who just purchased my 1st home. I had a very strict budge in the purchase and was able to have enough left to do the flooring. I went to Westvalley where I met Tim & Frank. I knew what I had in mind and what price range I could work within. They both went out of their way and took the time to find me a better floor than I was originally considering, they booked the dates I was looking for as flooring would be the last item to be done & I was able to move in when I wanted. They worked late hours without complaint, Tim made a trip to the home, he took all the measurements needed for each room, this saved over $1000 in extra material that would have been left over. after the floor was complete a small portion had settled in the hallway and caused a separation. Frank came over that day and fixed it within an hour. Absolutely Outstanding customer service!! From the time I walked in to the finished product Tim & Frank were with me through the whole process, answering my questions, providing helpful ideas and working within the guideline I had. And the price? Spectacular!! I got more than I ever thought I would because they were so knowledgeable and willing to take the time to work with me. The truth is there are Million dollar homes in Calgary and my 1200sq foot home is a small project to anyone, at NO TIME did I ever feel this way, I was treated no differently then someone with a 25000sq project. I have lived in the home almost 2 months now, the flooring is outstanding, cleans easy, is waterproof, can take things being dropped on it and furniture being moved around a few times, and everyone who see it says WOW it looks amazing! I couldn't be happier with my floor!! Do go see WestValley Flooring it will the best thing you ever did for your floor!!
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Lynn Bradshaw
Aug 18, 2017
From my initial visits to store, through to dealing with Chris, and then to our incredible installers (Tony et al), wonderful experience. Very professional, very considerate, extremely prompt, timely and trustworthy. Was kept in the loop throughout ordering, to installation and all confirmed and adhered to. Am planning to continue my carpet replacement with Westvalley and would recommend their services.
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joe
Aug 14, 2017
We worked with Tim. He was knowledgeable and easy to work with. Thanks for making this a stress free experience.
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Maureen Davis
Aug 09, 2017
Great service, top notch product at a reasonable price. Shout out to Derek for his help and suggestions and also to Matt and Wally for their quick professional installation. It was a pleasure doing business with this company and I would highly recommend them!
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w coombs
Jul 10, 2017
West Valley are not the cheapest option out there but the product (Lauzon) and the installation (Trevor) were superb and worth every penny.
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Jayne C
Jun 09, 2017
WestValley supplied and installed new carpet on our upper level last year and now they have installed LVP (Luxury Vinyl Plank) flooring on our main level. LVP is an excellent product, looks like wood, but is waterproof and dog friendly. Once again Ray and the team at WestValley were FANTASTIC from start to finish. Trevor, Gunter and Alex did an amazing job on the installation. We could not be happier with our new floor and the service we received from WestValley.
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Chris Roubecas
Jun 09, 2017
We have used Ray's services for over 17 years now and there is one reason for that - he is simply put "The BEST"!!! Across all 20 or so projects he have completed - ranging from my parents estate home, to multiple residential and commercial rental properties Ray has given us nothing but exceptional quality, pricing, and most important service. He is a humble businessmen who has build a successful brand - Ray keep up the great work!!!
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Auntie Carrot
Jun 09, 2017
We just had our water-damaged hardwood and tile replaced by Jason and Dustin and we are very pleased with the results. They were a pleasure to deal with and made sure the job was done right. Many thanks to Derek for picking out our beautiful new tile and giving us an excellent price.
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kelly devlin
Jun 09, 2017
Excellent service and product offering; install went off without a hitch!!
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Bryan & Wendy Rudolph
May 23, 2017
Tim and crew did a great job from selection of the product to the install. Everything went as planned, crews were on time never kept us waiting and install and clean up were very satisfactory. Would highly recommend.
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Salvatore Federico
May 10, 2017
We bought a new home and the builder sent Tony Lewis for some warranty repairs to the flooring. Tony was very professional and friendly, and came multiple times to make sure that the job was done right. He also taught me some very useful tricks to take care of the laminate flooring that we have. I would highly recommend Tony for any flooring job.
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Derek L
May 09, 2017
Worked with Bartek on our tile flooring and custom shower / tub surround. Was an ultimate professional, keeping us in the loop on progress, making suggestions on tile layout and being accommodating on some special last minute requests. This is our second time working with West Valley and would highly recommend working with them (Tim B - selection), hardwood guys were efficient and took great pride in there work (sorry don't remember their names) and Bartek (tiling) for any tiling project.
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Kathy
May 02, 2017
After a dishwasher leak Derek and the staff at westvalley who are very knowledgeable about all types of flooring helped me choose something that I love and was within my insurance budget. Jason and Dustin were the installers, who did an awesome job! They are explained everything to me. I would recommend them all.
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Marie-Claude Laurans
Apr 10, 2017
Thank you to Lewie for coming back to touch up my floors. He did a great job.
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Gerry Forbes
Apr 10, 2017
Unbelievably great service from start to finish great prices, quality and customer care. Got a great quote, way better than the competition. Installers were A1, clean, quick and professional. The carpet is beautiful and the job superb They come to the house to measure and move all your furniture very carefully. Kept in touch from inquiries to completion. Thanks I will use you guys again.
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Jessie S
Apr 10, 2017
Very professional and great quality of work. I really appreciated Jason calling before he started the job to run through all the logistics. It definitely put me at ease since I wasn't able to be there for the installation. The install went great and looks fantastic. I would highly recommend working with Jason, Derek, & West Valley Flooring. Top Notch.
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Mohammad Alwarraq
Apr 10, 2017
Very helpful and fast excellent professional service!
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Kelly
Mar 29, 2017
Great communication and very accommodating. Ray and his team were very professional and the installation process was smooth and efficient. Such a great overall experience. I will recommend to anyone. Thank you so much!
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Steve B
Mar 21, 2017
Hired to install luxury vinyl plank flooring. Showed up on time and were Professional! Courteous! Efficient! Very patient and helpful. Tanks
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S Brighton
Mar 20, 2017
Had luxury vinyl plank installed. The manager was very patient and helpful in the selection and planning process. The installers Derek and Daryl were courteous, professional and knowledgeable. Work was done professionally and on time as promised. Excellent customer service. Thanks.
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Gerry Forbes
Mar 14, 2017
Jason who is an installer contacted me after I asked for a good carpet guy in Calgary on Facebook. I am sure glad he did, great price, service and customer care. Job was immaculate and Derek gave us an awesome price. They move your furniture and replace and make the job seemless. I couldn't be happier or more satisfied with a company. If you want a great job, no surprises or headaches West Valley is the way to go🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅🏅😄😄
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Sydney Withers
Mar 10, 2017
My boss liked their work so much she's having me write a review for her! She really appreciated Derek from sales and her installers Dustin and Jason. They removed her ceramic tile after it had been water damaged and replaced it. "Excellent workmanship and professionalism!" She highly recommends them!
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Natalie Briggs
Mar 10, 2017
After a flood in our home, Derek was well prepared with a new carpet option within the insurance company budget. He simplified the selection process and made arrangements for the replacement quickly. I was feeling overwhelmed by the work that needed to be done and was incredibly pleased with the efficiency and workmanship of the installers Matt and Wally. They were friendly, kept me informed and amazed me with the quick work. Love the new floors.
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Joanna Lockwood
Mar 10, 2017
After a flood in our house we had to rip up all the flooring and have new linoleum installed. A huge thank you to Derek in sales and the installers for providing excellent service. The flooring looks amazing and everyone was very friendly and professional. Would highly recommend! We love our new floor!
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Leanne Schiavetta
Mar 10, 2017
We came into contact with Derek at Westvalley due to a flood in our basement. Within a week of our basement being flooded, Derek came out to our home to measure for a new carpet. The following week, we were given the go ahead from our insurance company to pick out a new carpet. When my husband and I met Derek at his business on the Friday morning, we were pleasantly surprised. We anticipated spending at least an hour of going through various options for our new carpet. Derek met us as soon as we arrived and showed us a carpet he thought would be a good fit for our basement. The carpet was beautiful and was exactly what we were looking for. Derek had chosen the carpet based on the design of our home (which he obviously had taken note of) and the fact that we have young children who would be playing in the basement. Derek also recalled we have a live in nanny who resides in our basement and had been displaced as a result of the flood. Derek offered to expedite the installation to accommodate our nanny. It was a Friday morning when we met with Derek and by 3PM the next day, our carpet was installed and the installers did a fabulous job as well. The service that Derek and his staff at Westvalley Carpet and Flooring provided, went above and beyond what we expected. We will definitely return the next time we are in need of new floors! Thank you!!
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Leslie Peoples
Mar 09, 2017
Frank was great! Personable, and knowledgeable. Installation was professional, and prompt. I would definitely recommend Westvalley, Frank and Nathan! Thank you again!
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Rayden Vidal
Feb 24, 2017
Tyler, Chris, Layton, and Brandon have done a great job installing laminate flooring in our condo. They were very friendly and considerate, the job was done much quicker than expected, and the floors look great!
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Curtis walper
Feb 23, 2017
I am a contractor here in Calgary. Westvalley has been doing all of my flooring work for the last 3-4 years. But recently I had the pleasure of hiring westvalley for my own personal home project. Carpet,hardwood and tiles. Being on the other side of the spectrum for so many years I was curious on how it would be, being the customer instead of the the contractor. Well to no surprise westvalley knocked this one out of the park. Everything turned out 100% to what my family and I had expected. Everything was on time and perfessionaly completed. Ken the tile guy,did a fabulous job, he worked from 8-9 am and well into the night usually leaving the house by 8-9 pm. Great guy. Tyler and Louie did a great job on our hardwood and Wally the carpet guy did a great job as well. In short I am glad I use Westvalley (Derek) for my customers I know they are in good hands. No doubt best flooring company in the city!!
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Joo Kim
Feb 15, 2017
Tyler and the staffs have done the great job on my floor. Thank you so much~!.
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Carmen Brown
Feb 08, 2017
Westvalley installed new ceramic tile in our kitchen due to an insurance claim. Derek, Jason and Dustin were all very professional. They did a great job with the installation and I couldn't be happier with how my floors look.
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Andrew Coates
Feb 08, 2017
The staff, Tim and Frank are awesome. Very friendly, accommodating and kick ass. We took a year to decide on floors, took many samples and are very happy with the results. Their installer Trevor is simply amazing 10 out of 10
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Leesa JoAnn Iverson
Feb 08, 2017
My husband and I connected with West Valley Flooring, specifically Frank Siebert to replace carpet in the house we purchased, timing it to be done before move in. However we flip-flopped on our decision to carpet the second floor, we delayed our order by a week too long. Frank cautioned us on our hesitation, but patiently waited for our decision.We decided in the last hour (sadly past due) to go ahead with both floors. Frank Siebert assured us he would do his best to get the carpet and underlay delivered and installed before our furniture arrived. He has a wonderful steadfast patience about him that made everything seem possible, even though he couldn’t solidly assure us that the carpet would arrive in time. The carpet arrived at the warehouse the day before our move in, and on that day prior to our move Frank had two capable servicemen install the basement Berber and stay later at the house into the evening to prepare the second floor by removing the old carpet. Let me stop here to say that our order delay was the consequence of our own indecision. Had we made our decision sooner, the carpet would have come sooner and the strain of getting this done would not have fallen on Franks shoulders. He took this on and handled our problem with the utmost professionalism, integrity and service, and we are profoundly grateful for his help. Instead of the previous installers for the basement carpet arriving for the job on the day of our move in, Frank himself and his talented handyman brother Nathan arrived early on our doorstep. And while the four man moving team installed furniture everywhere else in the house, Frank and his brother worked without any breaks to install, with quality craftsmanship, succeeding to prepare the largest room on the second floor to receive the weighty and bulky furniture pieces. If they had not have done this for us, my husband and I would have had to lug couches and bookcases up the stairs after everyone left. To say that Frank and Nathan saved us (our sanity and our backs) that day is by far an understatement. They were amazing. It was just before midnight when they completed the Berber carpet installation throughout the second floor, done in one day with the highest level of professionalism and quality. Frank and Nathan provided incredible service and all while under what I consider unfavourable mental and physical conditions. We are extremely grateful to Frank and to Nathan for their help to us that day, and I say to anyone who has the good fortune to be entrusted into Franks care, that he is extremely capable and reliable. A man of great honour and integrity. The carpet is terrific by the way. Its been three months and we are thrilled with the product purchase and installation. Beautiful, quality job. Sincerely, Leesa Iverson
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Bud Paling
Feb 08, 2017
We had been developing our basement and we were in need of carpet and installation. I asked a contractor who was working next door if he knew of a good carpet guy. He gave me Derek's phone number from Westvalley. I called Derek and we promptly set up a time to meet. Derek was easy to deal with and he gave me an awesome price on new stain resistant carpet. (I had previous quotes from other home improvement stores for carpet and installation.) Derek beat my other quotes by almost $500. The carpet was installed in the same week and the installers were great. They did a great job installing the carpet and we are incredibly happy with the whole process from start to finish. We would recommend Derek to anyone who wants to be treated fairly and have a great product after everything is said and done. 5 stars!
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Sandra
Jan 08, 2017
Derek was very helpful and knowledgeable about product when I met with him to pick out my flooring on an insurance claim. Installers, Jason and Dustin were so friendly and my new dining room/kitchen and bedroom flooring all look fantastic. They addressed a small issue I had with a transition piece right away and found a solution that satisfied me completely. I would definitely recommend them to all family and friends.
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Robin Brar
Jan 08, 2017
We were put in touch with Derek when our Hardwood and Bathroom Tiles where damaged. Derek's knowledge and dedication to customer service was second to none. He was very communicative and provided us with a quick turnaround and the whole job from start to finish was completed in less than a week. The hardwood installer, Tony, was very personable, paid close attention to the small details and made sure we were happy with the job before leaving. Ken did great work on the bathroom tiles too. I would recommend Westvalley for all your flooring and tiling needs.
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Christopher Bridgeman
Jan 08, 2017
The sales staff and Derek were great ... Fantastic and totally professional install job by Jason and Dustin ... Couldn't be happier with our experience , basement looks great ... Thanks guys .
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Judy Osborne
Dec 27, 2016
Jason and his crew were polite, accommodating and efficient. They followed through on their completion date and the job was superb and the clean up complete. Very please with every aspect!
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Scot and Brittiny Simi
Dec 22, 2016
It all started with Tim who was very helpful and knowledgeable about the products we were looking for. Then Nathan came over to install carpet on our stairs and install all of the base boards on the main floor. He did an incredible job. Our carpet and base boards look perfect. We would highly recommend West Valley! Showroom/Customer Service 5/5 Installation 5/5
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Rachel McLean
Dec 22, 2016
Dustin and Jason were awesome. Super friendly, and helpful. They showed up on time and did an excellent job with fixing the carpet. The cost was very affordable. I would recommend them to anyone.
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Sandra Regan
Dec 21, 2016
Derek was very helpful and knowledgeable about product when I met with him to pick out my flooring on an insurance claim. Installers, Jason and Dustin were so friendly and my new dining room/kitchen and bedroom flooring all look fantastic. They addressed a small issue I had with a transition piece right away and found a solution that satisfied me completely. I would definitely recommend them to all family and friends.
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Linda & Tony
Dec 13, 2016
Tyler's crew including Brandon, Paul & Jordon did a simply AWESOME job replacing our old carpet with new Lauzon hardwood flooring! Their skill and attention to detail was apparent in the final outcome - a totally beautiful floor. While surprised by a subfloor of K3 board underneath the carpet (you can't staple into this stuff), they did their best to finish as quickly as possible. We recommend this crew to everyone.
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Jen Dooley
Dec 09, 2016
Leighton, Jordan and Tyler all helped out with my condo floors. They were a pleasure to work with from the moment we met. They were fast, efficient, and very detailed. They were also considerate of my time and schedule along with the other tenants in the building. I will definitely work with them n the future!
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Brian and Deb S
Dec 08, 2016
Westvalley has been 5 out 5 from the moment we spoke with Frank Siebert at the north location. We received first class treatment and information and the installation was top notch. The installation twins, Derek and Daryl were friendly, hardworking and extremely knowledgable. Turns out our installation day was one of the coldest days we've had in a number of years and the twins took it in stride. We would highly recommend the "twins" to anyone looking for a quality install. Thanks Westvalley, we wouldn't hesitate to recommend you to anyone needing flooring!! Great job!!
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Jennifer
Nov 24, 2016
Leighton, Jordan and Tyler all helped out with my condo floors. They were a pleasure to work with from the moment we met. They were fast, efficient, and very detailed. They were also considerate of my time and schedule along with the other tenants in the building. I will definitely work with them n the future!
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Gary Reavie
Nov 15, 2016
From the moment we walked into Westvalley Carpet & Flooring and were greeted by Luis Vanenzuela, we had a great experience in Luis' exploration of what we were looking for through selecting the product we chose. Luis is knowledgeable, friendly, and attentive to your needs. Installation by the twins Derek and Darryl was likewise friendly, professional, efficient and thorough. We are delighted with the entire experience and highly recommend Westvalley for your flooring needs.
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Anna Marie Kitson
Nov 09, 2016
I had a new vinyl floor installed throughout my basement. I can't say enough about the installers. Boyd did a great job, answered any concerns I had, worked quickly and efficiently and was very easy to have in my home. I would highly recommend Westvalley Carpet and Flooring to anyone. Completely satisfied!
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JMS 009
Nov 09, 2016
We had new LVT flooring installed in an entry way & powder room. I can't say enough about the installers. Jason & Dustin did a great job, worked quickly & did a quality installation. We are having carpeting installed soon by other tradesmen (Jason & Dustin weren't available) but they were very accommodating to answer our questions & provide us with their insight. We would highly recommend Westvalley Carpet & Flooring to anyone. Very satisfied!
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Mikael Fekade
Nov 09, 2016
I just want to leave a quick note about my experience dealing with Westvalley Carpet & Flooring and the people there. We are renters of a condo unit in the NW calgary. Recently replaced a carpeted flooring with a laminated hardwood flooring while residing in the condo. Frank the salesperson was professional and friendly to accommodate the project in a manner we expected. Jason and Dustin installed the hardwood, moved our furniture, delivered the project as per the time they promised, and by the way they were very friendly to our 2 year old son. Overall we think the company is worth to deal with and their customer service is amazing. Competitive price, great service, quality work, and great people.
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Dominick Sanz
Nov 09, 2016
Our floors were excellently done! Very polite and trustworthy guys!! Thank you Boyd, Louise and Rob for the excellent job! Indeed
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jason rochon
Nov 09, 2016
Great place to work for. Extremely knowledgable sales staff. Very accountable. Always willing to go the extra mile. What a great company to have the privilege to take pride in my work for!
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Nicole vandermel
Nov 09, 2016
Amazing customer service. Reasonable prices and quality products.
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Jessica Selinger
Nov 01, 2016
We were very happy with our experience through West Valley floors. John Develine was super informative, honest and friendly when helping me choose a floor. Our installers " the twins" Darryl & Derrick were also amazing. They did a great installation of our carpet and were beyond the friendliest of all contractors/installers I've ever had do work in my house!! Thanks so much for such a great experience!!
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Anna Marie
Oct 27, 2016
I had a new vinyl floor installed throughout my basement. I can't say enough about the installers. Boyd did a great job, answered any concerns I had, worked quickly and efficiently and was very easy to have in my home. I would highly recommend Westvalley Carpet and Flooring to anyone. Completely satisfied!
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Kim Piette
Oct 24, 2016
We are very pleased with all levels of service from Westvalley flooring. Frank was very helpful in our final decision. The installers were very pleasant and respectful during the installation. They did a great job. Thanks again. Kim and Rich P
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Jenny W
Oct 09, 2016
Derek was my sales contact for a complete house flooring replacement within a limited insurance budget. I could not be more pleased with the results. Derek picked excellent products, and was very flexible and helpful as various decisions had to be made at short notice. The quality of installation was excellent. In particular I was thrilled with how well the kitchen flooring looked once it was installed and how easy it will be to live with. I would recommend Derek at West Valley Flooring 100% and will certainly go to him again when I next need flooring.
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Victoria Wood
Oct 09, 2016
Luis was very helpful and offered to measure my house that same day. Gave me great service even though there were other customers in the store and he had to multi task. Unfortunately I didn't go through them because I needed the carpets installed within a week and it takes 2 weeks to order the carpet in. Ended up going though a business that keeps carpet stocked.
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lance barnes
Oct 09, 2016
Me and my wife found Westvalley Carpet by an AD that they had in the newspaper with reasonable pricing. Tim came out and gave us a quote for good, better, best. We decided on the middle, and are we happy! Happy with everything, from the start to the installation, these guys are as professional as they get. I would recommend them to anyone.
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Dan Courcy
Oct 09, 2016
Our hats are off to 2 amazing employees Curtis & Reed. These individuals are extremely professional,their work was impeccable and their honesty is a rare sight to see in our modern times. These 2 young men found some cash that a neighbour dropped in our driveway one night. Just before they started work the following morning they handed over the money. Simply outstanding ! I would highly recommend your company to anyone looking for flooring. Many Thanks Dan & Cathy
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Jayne C
Oct 09, 2016
UPDATE: We were so happy with the carpet that Westvalley installed in our living room a year ago, the we just had our second floor completely redone. Once again Westvalley was awesome. Ray Daya has exceptional customer service and is a wonderful person to deal with. The installation was done perfectly...Dan is a master of his craft. We are very happy with the finished project. Thank you Westvalley We recently used WestValley to replace the carpet in our living room. We were extremely pleased with everything; from the service we received from Ray Daya, to the product we chose, to the professional installation by Dan. The finished product has completely transformed our room and it looks wonderful. We will definitely call on West Valley again.
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Lucille
Aug 27, 2016
Carpet Re-Stretch We had carpet, that over the years, had stretched a little in two places. I phoned West Valley and they said they could come and look at it the next day after 2pm. Frank called at 1:50pm and said he would be here in 30 mins. He not only looked at the problem but fixed it immediately. There was some heavy furniture that needed moving and Frank did that by himself as I was unable to help. The carpet looks great and Frank did some extra things to make it look even better after the stretching. He obviously knows carpet inside out, is very good at what he does, and is also very personable. A pleasure to deal with, a very good price, and I wouldn't hesitate to use him again or recommend him to anyone. Thanks Frank.
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J. Lindsay
Aug 22, 2016
Just had prefinished hardwood installed in living room, bedroom and closet. From getting the shoe molding early, hardwood on time to completion, excellent customer service. Frank was very helpful at Westvalley. Installers, Tim and Ken, worked long hours and the results are stunning. Recommend this company and will have more floors done through them.
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Teri C
Aug 03, 2016
We just had carpet installed throughout our entire upper level. The carpet itself is fantastic and the installers (Derek & Derryl) were awesome! Super-entertaining, extremely efficient - they did a great job! This is our second purchase from Westvalley and we will definitely be going back when we are ready to re-carpet our basement! Thanks to Tim for his suggestions and easy-to-deal with manner!
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Jayne C
May 09, 2016
UPDATE: We were so happy with the carpet that Westvalley installed in our living room a year ago, the we just had our second floor completely redone. Once again Westvalley was awesome. Ray Daya has exceptional customer service and is a wonderful person to deal with. The installation was done perfectly...Dan is a master of his craft. We are very happy with the finished project. Thank you WestvalleyWe recently used WestValley to replace the carpet in our living room. We were extremely pleased with everything; from the service we received from Ray Daya, to the product we chose, to the professional installation by Dan. The finished product has completely transformed our room and it looks wonderful. We will definitely call on West Valley again.
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Jenny W
Mar 06, 2016
Derek was my sales contact for a complete house flooring replacement within a limited insurance budget. I could not be more pleased with the results. Derek picked excellent products, and was very flexible and helpful as various decisions had to be made at short notice. The quality of installation was excellent. In particular I was thrilled with how well the kitchen flooring looked once it was installed and how easy it will be to live with. I would recommend Derek at West Valley Flooring 100% and will certainly go to him again when I next need flooring.
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Rich Huzina
Oct 10, 2015
3 yrs. ago my Mom purchased hardwood flooring & carpet from Westvalley. Both products have been fine up to date. They noticed a small "hump" in the carpet last month and returned to Westvalley to discuss the issue, not expecting much. HOWEVER, to their surprise Westvalley agreed to review and repair the "hump" at their cost, which was done this past week. Not only are their products high quality but their follow up service and service personnel are exemplary. The "well experienced" repair gentleman was very meticulous and also carried on a conversation explaining the issue as he proceeded. My parents wud highly recommend Westvalley products, service and personnel if you are interested in "old time" service, which is VERY difficult to find today. On behalf of Mandy & Art Huzina
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Anton T
Oct 10, 2015
We were extremely happy with the service we got from Westvalley. The guys were knowledgeable and the price was right. We would definitely recommend Westvalley to anyone looking for new flooring.
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James Ryan
Oct 10, 2015
Recently my wife and I re-carpeted our home with WestValley Flooring. Ray and his team were exemplary from start to completion. Ray was very thourough in his product choices and manufacturing process and materials used in the products they offer. WestValley Flooring delivered on exactly what they said they were going to do in regards to timelines and that is all a customer can ask of a business. Dan, our installer was very forthcoming, professional and knowledgable with what it was he was doing and great with our youngest, his "helperman". As a tradesperson myself I, personally, am very happy with his attention to detail. Our home looks fantastic and would recommend WestValley Flooring to anybody looking for any flooring needs and without question will be using Ray and his team at WestValley again. James and Kim Ryan.
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Rich Huzina
Sep 06, 2015
3 yrs. ago my Mom purchased hardwood flooring & carpet from Westvalley. Both products have been fine up to date. They noticed a small "hump" in the carpet last month and returned to Westvalley to discuss the issue, not expecting much. HOWEVER, to their surprise Westvalley agreed to review and repair the "hump" at their cost, which was done this past week. Not only are their products high quality but their follow up service and service personnel are exemplary. The "well experienced" repair gentleman was very meticulous and also carried on a conversation explaining the issue as he proceeded. My parents wud highly recommend Westvalley products, service and personnel if you are interested in "old time" service, which is VERY difficult to find today. On behalf of Mandy & Art Huzina
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Jackie F
Jul 10, 2015
We had carpet installed in the house along with vinyl plank. The job looks great! The service was Excellent, I would highly recommend this company!
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Dan P
Jun 15, 2015
We had a full house of carpet replaced with new underlay including stairs. The guys did a great job and were very pleasant to deal with.
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ty bohnet
Oct 10, 2014
Amazing service, knowledgeable staff and great products! I highly recommend WestValley Flooring for all your flooring needs!
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Michael Jones
Oct 10, 2014
A great team and they constantly responded to our queries in a timely fashion. Plus we got the flooring dealt with according to our timeline and budget. We'll be back to do the rental unit and our upstairs: Thank you!! (Mike, Hidden Valley).
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up2bat99
Oct 07, 2014
We hired this company to purchase and install our living room carpet. They were very friendly, fast and easy to work with. We had a short timeline to replace our existing carpet and they were able to accommodate.
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Lynn M
Oct 01, 2014
I recently had prefinished hardwood installed in my home and am very pleased with the results. Jeremy was my salesman and Randy the installer. So I am just making you aware of this! If we need more flooring we will consider coming to your showroom.
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3ls
Aug 28, 2014
Carpet & Laminate flooring/install WestValley replaced our flooring in the basement (carpet & laminate). Received great feedback and information about products and how to choose the right one. Installers were very professional, friendly and efficient. Would recommend to others.
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Ray & Cindy C
Mar 03, 2014
We wanted to extend our sincere gratitude for all of the help given to us by your company during our recent basement rebuild after the High River flooding. All of your staff and sub-contractors were professional, friendly and respectful of our home. A very special thank you goes to Billy Rahman for his patience, assistance and excellent advice on our flooring and tile selections. We are looking forward to doing business with you again in the near future for our hardwood replacement. In the meantime, we'd like to say that we would not hesitate to recommend Billy and West Valley to our friends and neighbors for their decorating needs.
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Nancy W
Mar 02, 2014
Marvin! The floor looks amazing. Both bill and I think that your guys did an excellent job. Thanks again. Would it be ok if we recommend your company to a friend who wants their floors refinished?
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Azhar Siddiqui
Oct 10, 2013
“Thank you to the sales and installation team at Westvalley. We are very pleased with the new flooring in our Kincora home. You took the time to understand our needs and to help us find exactly the right materials. We were pleased with the breadth of your skills working with cork for the bedrooms, and luxury vinyl and in-floor heat in the basement. No job of this scale goes without a hitch. We would have appreciated a better understanding of the time the job was going to take. But ultimately every problem and detail was well taken care of. We would definitely recommend your company to our friends and relatives.” (on behalf of Greg & Jenny, Kincora, Calgary)
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Trindy
Aug 28, 2013
Carpet and Lino replacement
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Nelson Bore
Oct 10, 2012
"Westvalley was great to deal with through the entire process, and the quality of installation was top-notch as well. We couldn’t be more pleased with our new hickory hardwood flooring" (Al, Bearspaw).
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