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Donna Kulp
Jan 12, 2021
I was seeking professional help to re-due 4 rooms in my upstairs. I had builder grade carpet before and I wanted something nicer that would last for years . I met Pearl at All About Floors, she was wonderful. She taught me alot about carpet choices and what would be the best carpet for my busy home and lifestyle. I have a pet and we discussed what was the best carpet for easy clean up of mishaps. She picked out a wonder selection of colors. She asked about the colors of my exiting furnishing and my style and wall colors . She picked several colors and styles of carpet for me to choose from . She also showed me different price points of carpet and we discussed the differences of each. I felt she was very educated about the product lines she carried , which made me feel comfortable. We then moved to the padding and we chose a great padding. I only realized that after the carpet was installed how important the padding was ,it is so soft and easy to walk on it feels wonderful at the end of a busy work day. We then moved to the check out counter and we settled on a installation date. She then explained that the carpet would be cut in the warehouse to fit .We set a time and date for the measure to be done, the carpet was cut at warehouse before it was brought to my home. This was wonderful since the rooms were just painted and no marks or scraps are left on trim or walls after installation. The installers where polite and pleasant and did a super job, they cleaned everything up and vacuumed before they left. This was the best experience I ever had with flooring installation. Thank you Pearl for a great service and wonderful choices for my home . If your looking for a knowledgeable and friendly helpful sales person ask for Pearl she'll make the process easy .Pearl is knowledgeable and a great decorator and color coordinator, she is extremely talented . If you want professional helpful and a knowledgeable person with your carpet choices ask for Pearl you wont be disappointed ! Thank You, Pearl !
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Jenna Naffin
Jan 11, 2021
We used About All Floors for our recent kitchen project. Everything was fantastic from start to finish. Pearl helped guide us in the showroom to make great choices for both the tile and backsplash, Tom came out to our house to measure and explain the work being done and Dave did a great job at the install. We love our floor and backsplash - their customer service is unmatched and the work done was amazing.
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Elizabeth Ashley
Jun 13, 2020
Our experience was completely enjoyable going to the amazing, renovated Douglassville store - it is an absolutely gorgeous showroom! We replaced our family room carpet and Kelly helped us pick out beautiful carpet and we couldn’t be happier! Such a professional, helpful, and friendly team! We highly recommend About All Floors.
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Greg & Michelle Geimer
May 11, 2020
It’s not an exaggeration to say that owners Tom and Kelly Heffner and, the entire AAF staff, helped to make a long overdue dream come true. After nearly 19 years of original construction and 5+ years of considering, we finally pulled the trigger on a full kitchen remodel (I.e, LVP, cabinets, countertops, backsplash, paint, etc.,) and first floor flooring (I.e., LVP, carpet and tile) upgrade. We are so PLEASED and EXCITED with the outcome! Leveraging their recent expansion into cabinets and countertops, AAF was the ideal convenient “one-stop shop” for ALL our remodeling needs. Tom, Kelly and staff were highly engaged throughout the entire process of concept and design planning to quality product selection and suggestions and eventual execution and implementation. They were extremely visible, available and communicative throughout, as well, which was very important to us, given the significance and scope of our project and associated anxiety. I am happy to share more about our experience if interested. In the interim, pictures are worth more than a thousand words, so they say (see attached). I highly recommend AAF for flooring and more! Thank you Tom, Kelly and AAF family!!
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Denise & Gavin Horner
Feb 25, 2020
From walking in the store, guidance given, coming to measure, and installing our new bedroom floor, our experience with About All Floors was awesome! Our flooring is so beautiful, we love it! A huge Thank You to all and so appreciated!! You rock big time!!
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Jhn and Florence Hogan
Feb 22, 2020
We couldn't be any happier with our choice of using About All Floors for our recent purchase and installation. Pearl was so knowledgeable in helping us choose the right product. Don, who came to measure , took his time to share his expertise in explaining the process to us. Dave our installer was the BEST . He was professional, experienced, and did his job to perfection. We would highly recommend About All Floors !
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Chuck B.
Oct 11, 2019
About All Floors was a fantastic experience for us! Tom helped us with options and gave us confidence in the product we chose and the installation process. Don performed the measurement process and provided more information. Carl and Justin performed the tear-out and install of the floor. I can't say enough about how great Carl and Justin worked this project. They are true professionals in this field. I can usually find something wrong with anything but from tear-out through install, they were perfect. There was zero collateral damage, the site was always clean, they were extremely great to talk to and answered every question I had. The end result of their work is well beyond what we hoped for and we won't hesitate to come back for our next flooring project - soon..
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Chris Matthews
Oct 10, 2019
I went to all 5 local flooring businesses. All about Floors was clearly the best. They had a great selection and did a wonderful job. Customer service not to be beat!
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George A
Jun 05, 2019
We had our entire first floor and hall switched from carpet to hardwood and two bathrooms tiled. The crew at About All Floors was extremely helpful through the process by offering suggestions, samples and over communicating throughout the process. The installers were super friendly and left the house clean and tidy each evening. I highly recommend them and will be using them again when it's time to upgrade our basement.
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John M.
Jun 03, 2019
What a remarkable experience from the day they came to do the estimate to the install. Alan and his son the installers did an amazing job! So happy without rug!!!
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Pat V.
Jan 24, 2019
Extremely pleased with our recent sunroom floor installation. Knowledgeable sales people guided me toward the best choice. Installer worked around our schedule. Everone went above and beyond to make sure we were completely satisfied. Not our first project completed by them. All have been equally wonderful. I highly recommend.
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Jessica
Aug 13, 2018
The owners and installers are fantastic. After lots of work designing a custom master bathroom, the owners helped us select gorgeous tile and lay the floor in a striking pattern to really make our bathroom shine. Our master shower has white glossy subway tile laid so expertly and straight, it brings a tear to my eyes. When we did the walk through and saw one of the tiles in the shower had been damaged by someone drilling through an adjacent closet, the installers from About All Tiles came and repaired the defect so well you can't even tell anything were damaged to begin with. Highly recommend this service.
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Robin
Oct 26, 2017
Best flooring store with first class customer service and great products. Will be our go to place for all our future flooring projects.
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