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riddlemethisjbb
May 03, 2021
Have the best experience with them and working with them. We are on a budget and they're able to work with us to get the flooring we needed and we will definitely be using them in the future
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Karen Knowles
Apr 28, 2021
This is my second time working with Amanda Bland at Watkins Flooring. She is friendly, helpful and takes care of every detail. She is extremely knowledgeable and makes great suggestions. Her customer service skills are exceptional. I have nothing but wonderful things to say about working with Amanda and Watkins Flooring. I HIGHLY recommend!!!
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Jeorge Almanza
Apr 27, 2021
Great experience...... Nice staff....... Recommend this place for your flooring.......
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Kim & Gary Weaver
Apr 26, 2021
We worked with Amanda Bland, and she was fabulous! She was so friendly and easy to talk to. Furthermore, she was very helpful in making recommendations within our budget. She also made herself available whenever we were in town. Our floors, carpet, and stair runner turned out gorgeous! Thanks, Amanda!
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Carmody Bowman
Apr 18, 2021
Jason was so helpful in getting us the beautiful floors that we wanted, while still staying in an affordable price range! Excellent customer service, and even put in our floors earlier than anticipated! We love how they turned out!
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Cheryl Morris
Apr 15, 2021
We had a wonderful experience with Watkins. Amanda Bland was wonderful to work with and the installers were very professional as well as friendly. Would highly recommend!!
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Linda Bumgardner
Apr 15, 2021
We have used Watkins Floor Coverings for years on a number of projects. Jaime Lucas is quick to respond, knowledgeable and accommodating. I wholeheartedly recommend Jaime to anyone needing to replace or install new flooring.
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Responded on: Apr 18, 2021 05:00 PM

Thank you for your kind words. We greatly appreciate your business!
Lee Fetner
Apr 10, 2021
Jaime Lucas met us at the Surf City Store. He was very pleasant and efficient with helping us pick out the right carpet for our upstairs den and bedrooms. When the carpet layers came they worked extra hard in getting our new carpet down to our satisfaction. We are more than pleased with the service at Watkins Floor Covering and would recommend to all.
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Beverly Beever
Apr 03, 2021
My husband and I were very pleased with our experience with Watkins and specifically Amanda Bland she was very friendly, knowledgeable and helpful through the whole process from choosing the Carpeting and LVP to final installation she was up front and honest with us about some issues we would have due to the type of flooring we chose to a snag we had with the carpeting which was taken care immediately. We would definitely recommend Watkins, thank you Amanda.
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Sheila
Mar 30, 2021
We worked with Amanda Bland and she was excellent throughout the process. She stayed in contact with us and followed through every time. Everything was done when promised and the flooring looks great! We are very happy that we chose Watkins flooring. Everyone in the office ( another Amanda and Jason L) as well as the installers (Jeremy and crew) were on time and professional. We also met the owner Donnie who was extremely helpful and nice as well. Thanks Watkins flooring!
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Jennifer Grainger
Mar 23, 2021
5 Stars are not enough! I am very happy with my new flooring from Watkins Floor Covering. Jaime Lucas helped me get exactly what I was looking for. The entire process from picking out the flooring to installation was quick and super efficient. Highly recommend!!
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Jonathan Ward
Mar 04, 2021
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Frances Oko
Dec 28, 2020
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Christian Arvay
Dec 18, 2020
Nice store great guys come see Jason
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Rothie Simmons
Dec 16, 2020
Always on time Always a good job
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Marzana Zalik
Dec 14, 2020
Very helpful and easy to deal with.
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Kirsten Kenelty
Dec 14, 2020
We purchased a condo in Surf City and needed new flooring and carpet. I worked with Amanda Bland at Watkins Flooring and she was amazing. We live on the West Coast and had to do everything over phone and email. She helped me pick out LVP and carpet remotely, worked within our budget and the install went perfectly. Communication was clear and efficient and we absolutely love the final product. The whole process was easy thanks to Amanda and Watkins.
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Sandi Burnett
Nov 13, 2020
We worked with Amanda Blane through a very tough time in our life. We lost 2 condos due to hurricane Florence. Emotions were high and Amanda kept me calm from choosing best products to day of installation Promise made was always a promise kept Watkins is very blessed to have an employee who care about the customer as well as the quality of the job. Thank you for your work ethic as well as friendship I would recommend this company to any one who wants a job well done as well as honest dealings
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Linda Hollis
Aug 10, 2020
We retired from the building business so I had high expectations going into this project for my personal home. I was not disappointed! From the initial consultation with Donnie Watkins, to the instore contact with Jason Leedy, to the home experience with the installers, I was very impressed. They all were very professional, knowledgeable, friendly and made me very comforable that I was getting the best job possible at a fair price. I am pleased to recommend them.
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Jt Lemaire
Mar 30, 2020
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Lisa K
Feb 28, 2020
WOW! This business has high integrity and outstanding service. We were so impressed with our first installation of our floors that we recommended Watkins to our son after his home flooded from the hurricane. We experienced a need to replace our entire flooring due to a manufacturer defect. Jason handled the coordination and resolution with professionalism and quick responses. We cannot believe how smoothly the second installation occurred at no cost to us. "Junior" and his team were professional and highly skilled installers. The owner, Mr. Donny Watkins came over to our house to introduce himself and inspect the job while the new replacement floors were being installed. It's hard to find a business that truly backs their work and products they install. Watkins ensures the job is right and the customer is more than satisfied. The cleaning crew that came out two days later were superb! The house never looked cleaner. Watkins has a customer for life and I will always send my flooring recommendations their way. Awesome job to all involved!
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Priscilla Crowe
Feb 28, 2020
You will not find a better group of people to help you with any of your flooring needs. They are very knowledgeable and eager to help you achieve the look you desire. The installer, Dennis, was very friendly and professional. He did an excellent job. I was extremely happy with the results.
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Carol McIntyre
Jan 07, 2020
I could not have been more pleased with the service provided by Watkins. From those in the store to the workers doing my floors. All were helpful, professional, and able to answer all questions that I had. I will not hesitate to recommend them and will use them again when I need their services.
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Kenny Gasperson
Oct 30, 2019
I had originally bought flooring from Lowes, but the installer ripped up my carpet and then said that my floors were un-level and he couldn't do the job. Watkins did the job for about the same price and had the whole thing done within a week. They had a great selection of stuff and the staff were very knowledgeable and upfront about any costs that might be involved. Jason is a great dude and was very helpful throughout the entire process. I would recommend them to anyone in the Surf City area who is in the market for flooring. Our house looks incredible now. P.S. Their installer is a wizard at this stuff. He did the whole house in 1 day, all by himself. Guy is a machine!
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James Bell
Apr 30, 2019
So far so good.
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David Davis
Apr 30, 2018
Great place to shop for flooring.
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