The team at Watkins is fabulous! From the person who came to measure, to the office staff and the install crew, we couldn't have been more pleased with the wonderful service we received. We had Watkins come and measure our house for carpet on 2/22, he was very efficient, friendly and immediately confirmed to us that we had made a good decision to use Watkins Flooring because of his honesty and willingness to answer questions. We met with the wonderful Ms. Kathleen in the office on 2/24 and she helped us make a decision on the best carpet for our needs. She had a wide variety of carpet to choose from and was extremely knowledgeable about each one. The entire office staff was very attentive and friendly! Carpet was installed today 3/1 and the install team they sent were nothing short of amazing. They got carpet installed in two bedrooms, 3 closets, a hallway and our living room in just 2.5 hours! The time flew by and not only were they very friendly, they also made sure we were included on decisions such as where the seams needed to be and explained the tools and equipment they were using as they went. They also gave tips on how to prolong the life of our carpet and went over a few care tips since our previous flooring was wood laminate.
We have flooring in the bathrooms, kitchen, dining, hallway and laundry room that we would like to replace eventually, and when we do, we won't hesitate to call Watkins! Thanks for a job well done!