We had hardwood floor and carpet installed by Watkins Floor Covering a couple of years ago and recently had a carpet cleaning service done. Great experience as always!! We will always go to them for all of our flooring needs.

We had the BEST experience with Watkins Flooring. Everyone was super helpful from start to finish, and the floor is BEAUTIFUL. Mitch was very patient with us as we asked tons of questions and took a while to make a decision. We are very satisfied.

We've been working with Amanda in Surf City, she's GREAT! The installer John (from Jacksonville) was TERRIFIC, very professional, did a great job of repairing an issue we had. Wish we had used Watkins Floor originally. Highly recommend them especially Amanda and John, but everyone we dealt with was very knowledgeable They are busy but I see why...do yourself a favor and wait for them.

Excelente lugar. Pisos y más pisos

We have used Watkins for carpet cleaning and also had them install some new carpeting for us recently. It was such an easy process to get everything picked out and set up for install. They did such a great quality job. Huge thank you to Tee for all your help and assistant though this install. Will defiantly be recommending Watkins to everyone.

From the first visit, they were kind Friendly, understanding and professional. Jason and the whole group in the store were great. The crew that came to the house were again examples of professional nice people. Great workmanship and they cleaned up.

Very helpful.

If you’re looking for a quality product, Quick estimates and professional work then this is the place for you! I absolutely love working with Watkins. I sell real estate and do construction and I will never go anywhere else for flooring!

What a great team Amanda and Jason are at the Surf City store ! We stopped for some of the great hard wood floor cleaner they sell and it was such a pleasant experience ! They have such gorgeous beach rugs ! I would recommend them highly !

great Ser ice. .we.. w/o deeply clean ...

Had all of our Berber carpeting on our second floor removed & installed CoreTec vinyl plank in Blackstone Oak throughout. The installation crew did a fabulous job, done in 3 days & the finished product is stunning. Amanda out of the Surf City office was great to work with: professional, quick to respond & friendly. Great job all around & we highly recommend this company to anyone looking for quality products at a great price.

Very kind and caring they listened on the stuff I want it and was going to do two estimates on two different products without griping thank you guys

Quality sales & installers, treated like ur family..

This is our second job through Watkins. My husband and I are 100% satisfied with the flooring, carpet and customer service. There was an unforeseen issue through manufacturing for our carpet and it did not arrive for install date (at no fault to Watkins). The owner was extremely accommodating and made certain we were taken care of. It’s not just complimenting a company when they do right or complaining when something goes wrong, it’s how they treat their customers and do whatever it takes to provide excellent customer service and ensure the issue is resolved and the customer is happy. We are forever loyal Watkins customers. Special thanks to Kathleen and Johnny. We absolutely recommend Watkins Flooring to anyone wanting a quality product with professional service and treated like family.

We just had our carpet cleaned by Watkins and it looks and smells amazing! I can’t believe how clean it is and all of the stains were removed! Very courteous and professional staff, not to mention the more than reasonable price! You won’t get any better anywhere else!

I am so pleased with the carpet cleaning job Watkins did this past week! Brian and his wife Amy were very professional and truely listened to my wishes. Stains and odors were obliterated! My home still smells fresh and clean 3 days later! I was also charged the fairest price ever for my one story home. Thank you Watkins!

Best flooring company in Eastern North Carolina. The owners worked with us personally and got us the exact product we wanted in a time frame and price no others could. Highly recommend to anyone looking for great quality service as well as a great quality personal experience. Thanks again Donnie Watkins!

Our floor installation went smoothly and the staff was great! Patrick and Juan installed our floors and they were a hoot! They did their job efficiently and were fun to be around. It was a great experience all around! Thank you! �

The team at Watkins is fabulous! From the person who came to measure, to the office staff and the install crew, we couldn't have been more pleased with the wonderful service we received. We had Watkins come and measure our house for carpet on 2/22, he was very efficient, friendly and immediately confirmed to us that we had made a good decision to use Watkins Flooring because of his honesty and willingness to answer questions. We met with the wonderful Ms. Kathleen in the office on 2/24 and she helped us make a decision on the best carpet for our needs. She had a wide variety of carpet to choose from and was extremely knowledgeable about each one. The entire office staff was very attentive and friendly! Carpet was installed today 3/1 and the install team they sent were nothing short of amazing. They got carpet installed in two bedrooms, 3 closets, a hallway and our living room in just 2.5 hours! The time flew by and not only were they very friendly, they also made sure we were included on decisions such as where the seams needed to be and explained the tools and equipment they were using as they went. They also gave tips on how to prolong the life of our carpet and went over a few care tips since our previous flooring was wood laminate. We have flooring in the bathrooms, kitchen, dining, hallway and laundry room that we would like to replace eventually, and when we do, we won't hesitate to call Watkins! Thanks for a job well done!

Complete professionals. Installed carpet and vinyl in entire house in one day in 2014. Looks beautiful. Would recommend. Also the did it for less than the competition.

Best experience we could have had. They gave us options, quotes and did exactly what they promised. They met with us and went thru the rooms and made sure we were satisfied. I highly recommend them. S & T Kramer

I had a unique situation because I was moving back to the area, but had just a few days in town before leaving again for a month. I really wanted my new carpet to be installed before my family returned and our household goods arrived. The folks at Watkins were amazing! They tried to get it installed while I was in town, but due to bad weather, they didn't have any extra time. However, they were able to do it the following week and we came home to beautiful new carpet!!! Thank you Mitch and everyone at Watkins for a job well done!

Professional! The work was neat and done quickly. The company treats you as a customer and not a dollar sign. Thank you!

We had the carpet put in today and it looks great. The installer was very professional and respectful. I would be calling them again in the future,, THANKS!!!!

Loved the Outcome I was kind of hesitant when I saw that the man finishing the floor looked pretty young (mid to late 20's), thinking he was inexperienced. I was wrong. He did an excellent job. Our haardwood floors were pretty scratched up when we first bought the house. He was able to remove the majority of them (soem were just too deep). He even repaired missing planks to match almost perfectly to the rest of the floor. He also made great transition pieces between rooms. Work was finished at a very reasonable time. The customer service was great and I thought the price was afforadable for all the work and area involved.