From the moment we walked in, my husband and I knew we had made the right choice. We had water damage and had decided to go ahead and redo the entire house. Natalie was our saleswoman. I tend to get overwhelmed with too many choices, but Natalie was able to make the process of choosing between hundreds of options, easy. She made arrangements for the floors, tub surround and kitchen back-splash to be installed. We are ecstatic with the results! We went into a business as customers and were treated like friends. Natalie, Mike, Michelle, Linda, Kate, Victor...everyone that helped us are considered friends, by us, now.