I have been very pleased to work with Natalie multiple times on various projects in my home with design ideas. Stoneridge has installed a new kitchen backsplash, kitchen tile, bedroom carpet, vinyl flooring for basement & new staircase carpet for me. All great experience with products/service/& installers. Natalie demonstrates how providing excellent customer service has a lasting effect on customer relationships. She provides great advice, value her opinion, super easy to communicate with, & follows up after the project is done which makes the process such a nice experience!

Great customer service and a large selection of high quality flooring! We had a great experience as they helped us with flooring options and designs for our home. They took the time to understand our space and what we liked too. Stoneridge is the only place we will shop for flooring!

My husband and I just bought our first home and couldn’t wait to pick out our new floors! Mike, Natalie, and everyone there is so amazing and helpful. They took their time going through all the options and explaining everything easily for us to find what was the best fit for our family. Their showroom has such a wide selection of all different types of flooring so you can really get hands on. We were also able to take our top samples home to see them in our space! Such a great experience and even better people!

Stoneridge was great to work with. Staff was very knowledgeable and delivered as promised. Installers were great and product looks great.

We did a total remodel of our main level 1400 sq. feet total. We had heard only positive reviews from Stoneridge flooring and we were NOT disappointed. Natalie our sales person was very knowledgeable and educated us regarding the different types of flooring available now. Real hardwood vs engineered products the cost differences and durability between the types of flooring we had to choose from. They had a large selection to choose from and Natalie brought samples to our home and assisted us in making a final choice. Mike came to our home and measured our space. He communicated effectively when he would be arriving and was very professional and easy to work with. He also answered our questions on which products would be best for our home considering our 4-legged family members (Labrador and golden retriever). Michelle was amazing and helped us with our options regarding payment plans and financing. Noah delivered our product and was prompt and contacted us prior to delivery to make sure we were ready and available. If you are in the market for flooring; Stoneridge receives an A+/5 stars for any and all of your flooring needs!

My entire experience with Stoneridge was great! Terri helped so much by guiding me to the carpet that met my criteria. She also helped so much with choosing the best color and product for my house just by my description. Her customer service was outstanding and I would recommend her to anyone. Also, the installers did a nice job, cleaned up, and were very courteous and considerate. Best experience I've had buying carpet!

Had a great experience. Terri was amazing to work with. She answered all of our questions, followed up with us before, during and after the installation and ensured that we had a positive experiences. The installers were professional and did a great job. Highly recommend and will use them again for future projects.

Beautiful quality, reasonable prices and high design are why I ended up choosing Stoneridge. I compared products and prices at other locations (discount carpet store & big box store) and found that overall, the product was better quality and more attractive than at the other places, the cost was reasonable, plus with Stoneridge i felt that I also would get expert guidance (which I needed). Terri, the associate I worked with, has a good eye for tones and was able to narrow my search for carpet colors & textures. Using photos & samples of my home's current colors, she found me the right high-traffic, stain-resistant carpet and steered me away from the tones that wouldn't work, narrowing things down for me. That was immensely helpful. Finally, the install: They arrived on time and swiftly and expertly installed the carpet, vacuumed/cleaned as they went, then replaced my furniture (3 rooms and 2 closets) leaving no mess behind. I couldn't have been more pleased with their professionalism, speed and execution. The end result is perfection. My home now looks how I'd envisioned it to look (and how it should look). I couldn't be more pleased with my overall experience.

Amber did a great job helping us pick out our flooring. It took us over a year to make the final decisions and we changed our minds a few times but the installation went great! I would always recommend using.

We loved working with the team at Stoneridge Carpets. Natalie greeted us the moment we walked in and assisted us with choosing just the right carpet for our home. The entire Stoneridge team is very friendly and helpful. And the installers did a great job--it looks really beautiful! I would definitely use Stoneridge Flooring again for any of our home improvement needs.

Kate at Stoneridge Flooring Design went above and beyond to help me get the exact blue in my tile that I wanted!! Great service, communication and friendly!! Love the way my mudroom turned out!!

Great staff, great selection and price

Very helpful and gave us great direction on our remodel. Very competitive pricing.

Great staff and great service... Natalie helped with design ideas and helped make our house a home....

I have had a lot of carpet and tile work done by Stoneridge, everyone there so nice and very helpful. I highly recommend Stoneridge Flooring Design.

Great showroom with a very knowledgable full service staff... Best flooring company in Springfield no doubt!

We ordered some tile, carpet and hardwoods from this company. Linda and Mike were fantastic to work with. We had one minor issue and Mike was quick to fix and make it right. Great group and great service!