Staff was great helping us decide on a product we wanted. It was nice to have a little more 1-on-1 service compared to NFM. Everything was pretty seamless and installation went great! We had carpet installed throughout the house and vinyl put in our bathroom where there was previously carpet.
The only thing I'm less than satisfied with, is there's a pretty noticeable seam in the hallway (which, I get it, you may see some seams - but the rest of the seams looked great), and the vinyl is beginning to bubble in one part of the bathroom after less than a year.
I wouldn't avoid this place, but I'd definitely be more mindful of the work as it's being done.