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Carol Massa
Jan 19, 2021
I had my main level carpeted. I found a flaw in the living room piece. It was about 12”x4”. The owner, Dewey, came out the next day to check it out, hoping that it was just a “crush mark” from being rolled up. He tried steaming it, but it wasn’t helping. He offered me a discount, but I just felt like the spot would really bother me. I declined, and Dewey said that he was actually glad. He said that his wife wouldn’t have accepted it, either. He’s a man of integrity. Although it was only a small flaw, he ordered all new carpet for me. I was afraid that he might try to patch it, but he didn’t even suggest that. He explained that because there would be a chance that it might be a different dye lot, he had to replace it all. I’m so pleased with his customer service. I always try to support small local businesses, and I’m so glad that I went with Carpet City Express. I can’t say enough about the great job Dewey and his team did.
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Nov 02, 2020
My wife wanted to go through a company which advertises highly on tv. I had worked wit Carpet City Express previously and was so amazed and satisfied that I convinced my wife to stop into their showroom. We scheduled new carpet and laminate flooring with Dewey. He was so attentive and in touch with what we wanted and our budget. The flooring was installed this week by his team of professionals. We couldn't be more happy.. If you need flooring GO SEE THIS MAN! You will be so happy you did.
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Sarah Clark
Dec 23, 2019
Dewey was amazing to work with from the start. He helped us thru the flooring selections and guided us on making lasting choices for our new home. It all came together and was and couldn’t have been better.
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kathy ornellas
Oct 13, 2019
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Sharon Schuldt
Jul 24, 2019
We were dealing with another flooring company and having problems with getting the carpeting we ordered. We were told to try Carpet City Express and are so glad we went with them. High quality product, excellent owner, professional installers. We highly recommended them to our family and friends. Our home looks great with the new carpeting. Thank you so much for coming through for us.
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Mar 27, 2019
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Mary Sebesta
Nov 16, 2018
Great service and expert installation of vinyl plank flooring and carpet. Highly recommend!
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Shireen Schultz
Oct 09, 2018
VERY helpful! Listened to my needs and made helpful suggestions!
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Spikey Potatoes
Jun 20, 2018
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Bob Ramberg
Feb 28, 2018
Dewey is good. He knows his product. The installation went great,
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Ann Marie Hamel
Feb 13, 2018
Great prices and great service. Dewey is very knowledgeable and helpful.
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David B.
Oct 21, 2016
They did a very nice job
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Richard B.
Jul 20, 2016
Very good professional service. Stretch the dining room carpet in a timely matter
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a homeowner
Nov 17, 2015
On time, pleasant and cost was exactly as quoted.
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Hilary V.
Aug 10, 2014
Pleasant to work with. On time
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