We just had our hardwood flooring installed on our entire first floor and it is stunning! First American Carpet & Floors is top notch! The customer service, quality and installation services are superb and the prices are the best in the area! Some key highlights of my experience:
I researched and received numerous quotes before coming to First American Carpet & Floors and from the moment I met Goli I knew I wanted to do business with this company. She was wonderful at taking what could be an overwhelming task, (there are soooo many selections, colors and types of flooring) simplifying it and making it enjoyable!
The next day after meeting with Goli I met with Fred, the nicest man you will ever meet, at my home (which was a few weeks before moving in) for measurements. He brought the samples I had picked out the day before with Goli, took photos of them in my house and talked me through my final selection. From there, Goli found us the best possible deal which allowed us to afford the inclusion of our stairs in the installation! She put a hot rush on the order so our floors would be installed starting the first day we moved into our new construction home.
On the day of installation, Derrick met us before the installation crew arrived and talked us through the process while addressing any questions and concerns. Once the installation crew arrived, Derrick introduced us, walked them through what needed to get done and they were immediately off to work.
Finally, I would like to comment on the installation. Carlos and his installation crew were extremely professional and hardworking. It was a very big job which should have taken 5 or 6 days, but they finished in 3 days(including Easter Sunday)…a credit to how hard that crew works! The quick turnaround did not impact the quality—the quality and workmanship is top tier! Lastly, they were very accommodating since we were also moving in while they were installing the floors, working around us like it was no problem at all.
Thank you for the beautiful flooring! I would highly recommend First American Carpet & Floors! We are looking forward to doing more business in the future!