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Jon H
Jul 08, 2019
We had water in our basement from rain and snow melt this spring. Certi-Dry did a great job getting both our carpeted office area, and laundry room area, cleaned up and dried out. I would definitely recommend them.
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Ashley W
Mar 19, 2019
After the bad freeze this year we had a pipe burst at one of our apt complexes. Certi-Dry was there within 20 minutes and due to the amount of damage they were out for a couple days, but got everything dried up/torn out/and cleaned up quickly. Very friendly staff as well. We'll definitely be switching to using Certi-dry for our go-to restoration company!
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Responded on: Mar 18, 2019 05:00 PM

Thanks! Glad we could help.
Mar 07, 2019
Late one night, I found water had flooded half of the finished basement. After being told by several of the national remediation companies that they couldn’t help, I Googled Madison area water damage remediation companies, and I found Certi-Dry. I’m so glad I did. I called at 9:00 PM and spoke to Brian. Brain and his team were on-site by 11:00 PM and started to tear out carpet pad and sucking up the water. They were also able to locate the source of the water and instructed me to turn off the well pump to stop the water from coming in. By 2:30 AM, they had sucked up the standing water, removed the ruined carpet pad and had put floor fans and a dehumidifier in place. Without Brian and his team’s help, the entire basement would have been flooded. Certi-Dry technicians visited every other day to ensure the basement was drying properly. Every Certi-Dry employee that visited, was professional and knowledgeable. If you ever need a remediation company, I highly recommend Certi-Dry.
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Responded on: Mar 07, 2019 04:00 PM

Thanks for calling us - we're glad we could help!
Mar 04, 2019
Excellent service
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Responded on: Mar 04, 2019 04:00 PM

Thanks for the review! Glad we could help and thanks again for calling Certi-Dry!
Donna D
Aug 28, 2018
We have used Crown Flooring for many years. We have worked closely with Bob for all of our flooring needs in our rentals and home. His knowledge base is excellent. Whenever we have an issue at a rental all we need to do is call and get things started to resolve the problem. We trust Bob's recommendations and choices for color and type of flooring. Installs are scheduled promptly and done perfectly each time. Their showroom includes every type of wood, carpet and tile so shopping is easy.
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Dena C.
May 10, 2017
We are so pleased with our new floor! We checked at several stores and Crown was able to give us the best price AND the quickest install. Both Bob, the salesperson, and Heladio and Marco, our installers, were courteous and professional; our installers vacuumed the floor before beginning on both install days and after they were finished, so no mess for me to clean up! I will definitely use Crown flooring again!
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Theresa K.
Jan 19, 2017
We've had close interactions with four folks at Crown Flooring over the years and all of them have been professional, respectful, responsive, and low-stress. We appreciate their commitment to the customer, to their service and products. We cannot rate them high enough.
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Laura S.
Jan 02, 2017
Dave and his team were very communicative with me and treated the project like a partnership. I have a very busy schedule and they worked with me on that. I had a custom epoxy floor installed which, each piece is unique. Dave was present at the time of the coloring to ensure it had the look I was striving for. All touch-ups near the end were completed to my satisfaction. It was very important to Dave that my expectations were met, and they were...well within the estimate provided at the start of the project. I never felt like a scam was being played. In fact these are down-to-earth people who were on their hands and knees working hard on my floor, just so I could have the end product I desired. With a project this unique, there needs to be a reasonable give and take. Dave was on point with communicating and never lost sight of what we first discussed for the project final expectation. Highly recommend.
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Corrina L.
Sep 14, 2016
I'm kind of surprised by the negative reviews. We just completed our third project with them - and they have installed hardwood, tile, and carpet for us - and have always done a fantastic job. I wouldn't hesitate to use them in the future, and always recommend them when it comes to flooring/tile installation.
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