While big box stores offer a large selection of materials and services for homeowners, local specialty stores like Absolutely Floored offer more industry leading products with better personal service. Value, not price wins every time for me.
That being said, after checking online reviews about the “Best Flooring stores” nearby our Burnaby townhouse, my wife and I made our choice: based on numerous high ratings and excellent Better Business Bureau approval, it had to be Absolutely Floored in Coquitlam.
Our sales rep Steve took time to help us in the showroom to select a highly rated stain resistant yet plush carpet for use throughout our townhouse as well as an upscale vinyl planking for our kitchen (looks like real wood with wood grain patterns/contours AND 100% waterproof!).
The vinyl planking installer was very professional and courteous. He did a great job in one day that included replacing the carpet on our lower stairs from the garage to the front door. My wife says this vinyl planking stairway means footwear dirt and grime no longer get tracked as easily into the house.
The carpet installers also did an excellent job over 3 days, although it took longer than expected because we literally had a guest room full of storage boxes to be moved and replaced afterwards. We highly recommend paying the additional $50/room to have the installers move furniture for you. In our case, the installers also had to hire 2 extra movers for the first day to help get the work started. It cost another $150 for 2 extra movers that day but well worth it. Remember that an installation job is only an estimated cost, subject to additional ones in time and material basis.
It has been a week since all this work was done. We received favourable comments from our cleaning ladies and visitors alike: our 15-y.o. townhouse never looked so good and inviting until Absolutely Floored did their job. (Of course, our painting the walls before this carpet and flooring was done enhance the look of the home too... ).
Hope this review helps to convince you as we were that the Absolutely Floored does live up to their well deserved reputation as one of the best flooring stores in the tri-city area. I will be telling my friends and neighbours.
(This review was also posted on Yelp)