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Pamela Seeman
Jun 03, 2020
This will be my 4th job with the carpet guys, and they've been terrific beginning to end. My salesperson Lisa has been a joy to work with-- knowledgeable, helpful and super nice! Installers were reliable and efficient, can't wait to get my next room done! Thanks Carpet Guys!
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Responded on: Jun 02, 2020 05:00 PM

WOW Pamela, you are wonderful for allowing us to help you for the 4th time! Thank you , thank you, thank you!! AND Welcome to The Carpet Guys family...AGAIN.
terrance dorsey
May 24, 2020
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Responded on: Jun 02, 2020 05:00 PM

Thank you very much for the 5 star review Terrance. We are honored. Welcome to The Carpet Guys family.
Jennifer Spear
May 23, 2020
Great prices. Excellent service
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john davis
May 21, 2020
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Responded on: Jun 02, 2020 05:00 PM

Thank you John for leaving us a perfect 5 star review. And thank you for supporting The Carpet Guys
Kathleen Kaip
May 20, 2020
The Carpet guys were great from start to finish . We were extremely satisfied with the wood floors and carpet and the installation. They were fast, efficient, and took pride in their work. Highly recommend them and would hire again in the future!
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Responded on: May 19, 2020 05:00 PM

Kathy, We are honored to be able to serve you and appreciate you giving us the opportunity. Thank you Thank you Thank you, and Welcome to The Carpet Guys family.
Hussein Hamzeh
Apr 14, 2020
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Betsy Lee
Apr 14, 2020
Joe H and his guys were awesome with the installation. John was very professional when showing me the carpeting at my house. highlyrecommend these guys.
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Mint Gaming Team
Apr 06, 2020
From the first call to finish I was taken care of. I would like to think I accept nothing less than 100% and the team delivered. Ali was great at answering questions that I had about the install. I couldn't imagine how easy, effortless, and fast the whole process was. Thank you!
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Responded on: Apr 05, 2020 05:00 PM

Welcome to The Carpet Guys family, Nicholas! We appreciate you taking the time to write your review, thank you. We're so happy to have met your high standards, we strive to reach that goal for every customer. Thank you again. Enjoy your new flooring!
Nicholas Postema
Mar 18, 2020
From the first call to finish I was taken care of. I would like to think I accept nothing less than 100% and the team delivered. Ali was great at answering questions that I had about the install. I couldn't imagine how easy, effortless, and fast the whole process was. Thank you!
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Responded on: Mar 17, 2020 05:00 PM

Welcome to The Carpet Guys family, Nicholas! We appreciate you taking the time to write your review, thank you. We're so happy to have met your high standards, we strive to reach that goal for every customer. Thank you again. Enjoy your new flooring!
David Mauro
Mar 18, 2020
Overall I am satisfied. The price was right, the carpet looks great and Gus the installer was very good. No complaints at all.
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Tellis clines
Mar 12, 2020
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Responded on: Apr 08, 2020 05:21 PM

Thank you for your feedback, Tellis. Welcome to The Carpet Guys family!
Kaitlyn Malburg
Mar 03, 2020
Gus and his crew did a great job!
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John Broberg
Mar 02, 2020
Guys did a great job installing our carpet. He was fast, neat, and took care to not damage the walls moving the furniture around.
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Lee Moore III
Feb 29, 2020
Robert R was absolutely phenomenal. His attention to detail and desire to service our needs and not push any other services was a breath of fresh air. We highly recommend the Carpet Guys for your next flooring project.
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Jerome Clevidence
Feb 28, 2020
Gus and his crew were great. Polite and professional. Had the whole house carpeted. They did a great job. Dan Dekimpe was our salesman. He was professional and honest. He didn't try to upsale us knowing we're going to sell our house and try to get the most out of it as we can.
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Robin Dietiker
Feb 26, 2020
Chad was really great to work with picking out the carpet and arranged to get it done fast for me. The installers were prompt and very nice. Gus was very personable and made sure I was happy with everything he did. They did a great job and the finished product looks great.
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Michele Keil
Feb 26, 2020
Very happy with going with this company. Our sales representative Jonathan was very thorough with our options, and Mario did the installation, he was fast and respectful. Best part, the give a veteran discount!
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Responded on: Feb 25, 2020 04:00 PM

Thank you for taking the time to leave your feedback. We appreciate it! We're so happy to hear about your experience with our team. Please let us know if we can ever help you with anything else. Until then, Welcome to The Carpet Guys family!
Jeff blitz
Feb 25, 2020
Gus our installer was 1of the best person I have ever had do carpet install work in any of my homes. I would recommend gus and the carpet guys to do my carpet anytime.
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Devan Przywara
Feb 24, 2020
We are absolutely thrilled with our new carpet! Gus and his team did a great job installing! They were quick, efficient, and polite. Our basement is completely transformed. We would recommend the carpet guys for anyone needing new flooring. Thank you.
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Responded on: Feb 26, 2020 12:20 PM

Welcome to The Carpet Guys family, Devan. Thank you for taking the time to leave your feedback. We're so happy to hear that you're loving your new floors. Please let us know if we can ever help you with anything else!
Michele Blome
Feb 21, 2020
Very happy with going with this company. Our sales representative Jonathan was very thorough with our options, and Mario did the installation, he was fast and respectful. Best part, the give a veteran discount!
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Responded on: Feb 26, 2020 12:20 PM

Thank you for taking the time to leave your feedback. We appreciate it! We're so happy to hear about your experience with our team. Please let us know if we can ever help you with anything else. Until then, Welcome to The Carpet Guys family!
April Lang
Feb 18, 2020
The Carpet Guys did a wonderful job installing our new carpet. From the initial meeting with Anis, through the install & cleanup with Amador, they knocked it out of the park. Highly recommend!
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Responded on: Feb 26, 2020 12:20 PM

Welcome to The Carpet Guys family, April. Thank you for your feedback, we appreciate it!
Kristi Kaye
Feb 12, 2020
I'm very happy with my experience with The Carpet Guys. I was surprised how fast it was installed. I thought it was a two day job and Gus and his crew had it done in a half of a day. They were very professional and handled my furniture with care. So far so good, I obviously don't know how the carpet will hold up, I'm happy with the appearance, and they way it feels. All around a good transaction so far, thank you!
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Responded on: Feb 26, 2020 12:20 PM

Thank you for taking the time to leave your feedback. We hope you love your new carpet for years to come! Please let us know if we can ever help you with anything else. Welcome to The Carpet Guys family, Kristi!
Laraine Marble
Feb 10, 2020
Had New carpet installed in master bedroom, hall & stairs. Installer Gus was there on time and did a professional job. He came and ask me if he had a question as to what I wanted. Both he and his partner did a great job with the cleanup and were friendly.
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Responded on: Feb 26, 2020 12:20 PM

Thank you for taking the time to leave your feedback, we appreciate it. We're so happy to hear about your great experience. Please let us know if we can ever help you with anything else. Welcome to The Carpet Guys family!
Peggy Sikora
Feb 08, 2020
We met the carpet guys at the home show in Novi and set up our in home appointment. Nathan came out to our home in time, very professional and not pushy at all. Also impressed with Nathan putting a personal hobby skills of the rubric cube. Yoni and his crew was our installers. We’ve never had carpet installed before and Yoni and his crew made the experience flawless. We had a somewhat of a large job at least we thought it was large but the installers were very organized and knew how to get it done with moving furniture around and such. Thank You Carpet Guys!!
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Responded on: Feb 26, 2020 12:20 PM

Welcome to The Carpet Guys family, Peggy. We're thrilled to hear about your great experience with our team. Thank you for taking the to leave your feedback. Please let us know if we help you with anything else.
Dale Trefelner
Feb 08, 2020
Alex was knowledgeable on the carpet, Ali and his partner installed carpet on 2/07/2020, great job and carpet guys company stands behind their warranty Thank you.
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Responded on: Feb 26, 2020 12:20 PM

Welcome to The Carpet Guys family, Dale. Please let us know if you have any questions or further feedback after your installation. We look forward to hearing from you.
Brian Margolit
Feb 07, 2020
Our installer, Edgar, was a great guy! He was efficient and informative. Not too much more you can ask for!
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Responded on: Feb 26, 2020 12:20 PM

Welcome to The Carpet Guys family, Brian. We appreciate your feedback. Please let us know if we can ever help you with anything else!
Emad Asek
Jan 30, 2020
Awesome work gus did good worker’s
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Responded on: Feb 26, 2020 12:20 PM

Thank you for taking the time to leave your feedback, we appreciate it. Welcome to The Carpet Guys family, Emad!
Ace Films
Jan 25, 2020
The carpet guys (Gus) who installed carpet for us are perfect. Most definitely recommend to others.
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Responded on: Feb 21, 2020 05:03 AM

Welcome to The Carpet Guys family, Ace. We appreciate your feedback.
Margaret G
Jan 25, 2020
Had the Carpet Guys out for a quote, and Joe L was on time, and very professional. He did not overwhelm us with choices, only brought what he thought we would like. Very nice guy. Our installer Jose G was great, in and out in about an hour, cleaned up all the garbage and hauled it away. Thank you both.
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Responded on: Feb 21, 2020 05:03 AM

We're happy to hear about your great experience with our team, Margaret. Thank you for taking the time to leave your review, we appreciate it. Welcome to The Carpet Guys family.
Karen Shernit
Jan 25, 2020
Very happy with our new kitchen floor! The old one was well over 25 years old and and painful to look at. The flooring has transformed the kitchen and we are delighted. Installers were wonderful-so hard working and friendly. This was not an easy job!
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Responded on: Feb 21, 2020 05:03 AM

We're so happy to hear you're loving your new kitchen floor! Thank you for taking the time to leave your feedback, we appreciate it. Welcome to The Carpet Guys family!
Steven Slivoski
Jan 23, 2020
Had the Carpet Guys install carpet in three bedrooms. Nick our sales guy was great. We told him what we were looking for in cost and quality, he brought in the samples, picked what we wanted. Nick wrote out the contract and ensured we received every discount he possibly could give us. No pressure, no hassle and made it so easy. Our installers were also great. Robert and Jesse I believe were their names. They were quick, very polite and cleaned up very nice. Thanks for a smooth experience Carpet Guys!
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Responded on: Feb 21, 2020 05:03 AM

Welcome to The Carpet Guys family, Steven. We're thrilled to hear about your great experience with our team, thank you for sharing your feedback. We appreciate you and we hope you enjoy your new carpet.
PJ Dayski
Jan 22, 2020
This is my first experience with the Carpet guys, and certainly not my last. From the salesman John, the installer Jessie, and finally to Robert in installation & repair—all encounters were courteous, friendly, and professional. I am incredibly happy with the entire job, will certainly use The Carpet Guys for any future flooring needs, and also recommending The Carpet Guys to my neighbors, friends, and family.
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Responded on: Feb 21, 2020 05:03 AM

Thank you for taking the time to leave your feedback, PJ! We're so happy to hear about your experience with our team. We take great pride in offering the best experience possible for our customers and we're thrilled to hear you'd recommend us to your friends and family. Please let us know if we can ever help you with anything else. Until then, Welcome to The Carpet Guys family!
Eric graybill
Jan 17, 2020
Thanks to the carpet guys my job done by joe h I’m really so happy because he do it amazing job thank u so much
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Francine
Jan 15, 2020
I ordered my carpet on11/25/19 and did not have it installed until 1/14/20 because I had issues with getting my room painted first. My salesperson Deann Farchione was very understanding with booking the first date which I had to reschedule. When speaking with the scheduling department they were also courteous when I had to reschedule a second time. The Installers called and said they would be to my home in 30 minutes I think they arrived a little early as I was still moving the last items. Ron and the 2 other men working with him were polite and professional. My room looking amazing when they were done. I would use the Capet Guys again. The price was much better than my previous carpet people. Also, the main thing I was looking for was a pet-friendly carpet. ( I have a beautiful Yorkie Terrier) and they offered a carpet that is resistant to all pet stains and guaranteed
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Jessicah French bulldog lady
Jan 14, 2020
Gus and his helper were so helpful and did a fabulous job on my basement we had them put a yard sign out in front of our yard highly recommend.............
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Responded on: Feb 10, 2020 03:09 PM

We're so happy to hear about your experience. Thank you for taking the time to leave your review, we appreciate it. Welcome to The Carpet Guys family, Jessica!
Mark Rowland
Jan 04, 2020
Gus did a great job. Thank you
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Responded on: Jan 31, 2020 04:53 AM

Thank you for your review, Mark! We're so happy to hear about your great experience with Gus. Welcome to The Carpet Guys family!
Jeff Elsayed
Dec 28, 2019
Great job Gus, Thank you very much
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Responded on: Jan 25, 2020 11:52 PM

Thank you for taking the time to leave your feedback, Jeff! We're so happy to hear that Gus was able to make your experience with us a great one. Welcome to The Carpet Guys family!
Michelle Nicole
Dec 19, 2019
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Responded on: Jan 15, 2020 02:42 PM

Thank you for the five-star rating. We really appreciate your feedback. Welcome to The Carpet Guys family and Happy Holidays!
sheliagh BRADY
Dec 17, 2019
The Carpet Guys are GREAT! I would give them a big thumbs up! From the sales rep Courtney to all the people in the office but especially those installers! Gus did our carpet and I could not ask for a better guy! He was professional, focused and treated me with respect and kindness! When I return to carpet my bedrooms, I will be asking for Gus! My opinion of the carpet guys are top notch! Don’t hesitate to hire them!
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Responded on: Jan 15, 2020 02:42 PM

Welcome to The Carpet Guys family! We're so happy to hear you're loving your new flooring and that you had a great experience with Gus. We look forward to installing flooring in your bedrooms soon. Thanks for taking the time to leave your feedback, we appreciate it. Happy Holidays!
Nick
Dec 14, 2019
I had Gus install my carpet in the basement and steps. He did a fantastic job, very professional and I will recommend him to my friends in the future. He started in time and cleaned after done .
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Responded on: Dec 19, 2019 04:00 PM

Thank you for taking the time to leave your feedback, Nick! We;re so happy you love your new flooring. Welcome to The Carpet Guys family and Happy Holidays!
Luke Peters
Dec 10, 2019
Highly recommend The Carpet Guys. Very personable, helpful and completely professional. We will be calling them again for other rooms
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Responded on: Dec 12, 2019 04:00 PM

Hello Luke, thanks for taking the time to leave your feedback. We're so happy to hear about your great experience, we can't wait to help you with other rooms in your home. Welcome to The Carpet Guys family and Happy Holidays!
David Comfort
Dec 10, 2019
Joe and his crew did an amazing job and are true professionals. Every item and wall was treated with care. The entire house was redone quickly yet with a very high level of craftsmanship. For as long as I live in this area I will refer and use Joe.
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TheFrugal Squad
Dec 07, 2019
While traveling for vacation In October, I just so happened to be on the same flight as The Carpet Guys. The owner purchased drinks for everyone onboard. What a great way to start my vacation.. Very kind gesture. Will never forget it. Thanks again.
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Responded on: Dec 14, 2019 04:00 PM

Thanks for taking the time to leave your review. We're so happy to have been able to brighten your vacation experience. We hope you had a great time! Please let us know if we can ever help you with anything, Happy Holidays!
Charlnita Moore
Dec 07, 2019
The installer Gus was very professional and a great installer.
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Responded on: Dec 14, 2019 04:00 PM

Thanks for taking the time to leave your feedback. We're thrilled to hear your feedback about Gus. Please let us know if we can ever help you with anything else. Welcome to The Carpet Guys family and Happy Holidays!
Deate Plumb
Dec 07, 2019
First time using the Carpet guys, The salesman Robert R to the installer Pedro and his partner were very professional and friendly. We are very please with the job of installing the carpet in our basement. We will highly recommend using the carpet guys to our family and friends. The installers took the time to cleaned up and vacuum our new carpeting. My husband Charles Plumb and I will be using this company in the future.
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Responded on: Dec 14, 2019 04:00 PM

Welcome to The Carpet Guys Family! Thank you for taking the time to leave your feedback. We're so happy to hear about your expernce with our team. We look forward to helping you again. Until then, Happy Holidays!
Jeff hironimus
Dec 06, 2019
Excellent job very professional and speedy service. Joe h was the best and his crew!!
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Penny Furman
Dec 06, 2019
1st time using the carpet guys! From James Farchione our sales consultant to Gus the carpet installer we couldn't be more pleased on how smoothly the whole process went! Gus was kind, professional, and did an excellent job! My carpet looks fantastic! Would highly recommend!
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Responded on: Dec 14, 2019 04:00 PM

Hello Penny, we're so happy to hear about your great experience. Thank you for your feedback, we appreciate it. Welcome to The Carpet Guys family, happy holidays!
Ken christodolu
Dec 05, 2019
Hello to the carpet guys thank u so much joe and his crew to finish the job professional he deserved more stars then reviews thank u again and happy holidays
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Susan LaDuke
Dec 05, 2019
Dave Hunt and Jerry are fantastic!! They go above and beyond and care about the customer. They are the face of the company I was very impressed and pleased cannot praise them enough.
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Responded on: Dec 07, 2019 04:00 PM

We're so happy to hear about your great experience with Dave and Jerry. Thank you for taking the time to leave your feedback, we appreciate it. Happy Holidays!
Gayle Clark
Dec 04, 2019
Just wanted to say Thank you to your company for everything! I am very pleased with my carpet. I can’t say enough about your installer Jesse! He was kind, helpful, professional and did an excellent job! I will use your company again for sure!
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Responded on: Dec 08, 2019 04:00 PM

Thank you for taking the time to leave your feedback, Gayle. We're so happy Jesse was able to make your experience with us a great one. Welcome to The Carpet Guys family and Happy Holidays!
Sheri giampa
Dec 04, 2019
I’m so happy , from carpet guys finish my house carpet by joe hamze amazing installer I really love it thank u co much
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Shelly Fisher
Nov 30, 2019
Hi, I recently had both Dave and Jerry to my home taking care of a slight issue. They were extremely polite, professional and squeezed me in at the last minute! Thanks for the excellent customer Service to the Carpet Guys and most importantly Dave and Jerry! Shelly
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Darryl cook
Nov 30, 2019
Joe hamze do amazing job perfect customer service we referred to friend and definitely recommend carpet guys thank u
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Lashanna Potts
Nov 28, 2019
From the salesman Joe who came out to the home, to the two installers Horatio and Mauricio (hope I spelled that right. We were impressed by their speedness and quality of work. I would definitely recommend and shop with them again.
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Responded on: Dec 03, 2019 04:00 PM

Thanks for taking the time to leave your feedback. We're so happy our team was able to help make your experience with us a great one. Welcome to The Carpet Guys family!
Kassa Stephanie
Nov 26, 2019
They did a great job from start to finish! Very professional and hard working team I will definitely recommend ur company to other thank u so much joe hamze
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Kathy McDonald
Nov 25, 2019
Great job. Thank u so much joe hamze for u do my basement today awesome job I realy like it so much . I definitely recommend all my friends and family to the carpet guys
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Pereira Catherine
Nov 23, 2019
Joe and his crew from carpet guys they do amazing job today 3 bedroom install carpet it was beautiful they move heavy furniture for me and do beautiful job ,I definitely recommend the carpet guys company to my family and all friends thank u so much
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Gretchen Mueller
Nov 23, 2019
Gus and his crew deserve more stars than they have on the review. Great work!
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Responded on: Nov 27, 2019 04:00 PM

Hello Gretchen! We're so happy to hear your kind words about Gus and his crew. Thank you for sharing them with us. Welcome to The Carpet Guys family!
Ziye Liu
Nov 22, 2019
I’m really impressed with how beautiful the carpet work done by joe hamze. Iwould highly recommend if anyonewant to installcarpet or hardwood.
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Diane Wilson
Nov 21, 2019
Gus and his crew were at my home yesterday to install my new carpet. They removed all of the old carpet and pad in four rooms and the basement steps, and installed the new carpet. This included moving a lot of heavy furniture! These guys were great! They were on time, very courteous and did a good job of cleaning up afterwards. I know they were tired when they left here! Please give them a pat on the back and my thanks. I would definitely recommend your company to family and friends!
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Responded on: Nov 27, 2019 04:00 PM

Hello Diane! We're so happy to hear about your great experience with Gus and his crew. We love hearing good things about our team, thanks for sharing this with us. Welcome to The Carpet Guys family!
Allick Laura
Nov 20, 2019
Joe and his crew he do fantastic job at my house today thank u so much
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Anthony Savone
Nov 20, 2019
Jesses crew was amazing and very true to their work. They treated our home like it was one of theirs and worked extra on the small details. Very clean, respectful and great crew of guys. They stand behind their work and I would highly recommend “The carpet Guys” (Jesses Crew) Thanks guys for the amazing work!!!
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Responded on: Nov 27, 2019 04:00 PM

Anthony, we're so happy to hear about your great experience with Jesse and his crew. Thanks for leaving your feedback. Welcome to The Carpet Guys family!
watan wadi
Nov 18, 2019
Gus and his crew did a beautiful job and were really respectful we loved their work! Definitely recommend the carpet guys to everyone that needs new carpet installed.
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Responded on: Nov 21, 2019 04:00 PM

We're so happy Gus and his crew was able to make your experience with us a great one. Welcome to The Carpet Guys family, we appreciate your feedback.
Rachel Wietrzykowski
Nov 15, 2019
Called the Carpet Guys because family had used them and I needed to replace carpet in a rental. Taurean was very helpful and had lots of options for me to choose from and was pretty flexible with my crazy schedule. Gus, our installer was FANTASTIC! The work was top notch and he was very personable and pleasant. A very hard working guy. We will definitely be returning customers!
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Responded on: Nov 23, 2019 04:00 PM

We're so happy to hear that Taurean and Gus were able to make your experience with us a great one. We appreciate your feedback. Welcome to The Carpet Guys family!
mNm Stokes
Nov 12, 2019
First time customers and are big fans! Brian was great as our salesman. Worked with us on our budget. Install happened to be on day when we got all the snow and roads were terrible. Edgar and Gus made their way anyway. After a very long day for them I’m sure, they didn’t show it. Were very pleasant, courteous, and great with our kids! Their workmanship was great and they took great care of our home. Highly recommend the Carpet guys!
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Responded on: Nov 16, 2019 04:00 PM

Welcome to The Carpet Guys family! Thanks for taking the time to write about your experience. We're so happy to hear that Brian, Edgar, and Gus were able to make your experience with us a great one. Please let us know if we can ever help you with anything else, we hope you love your new flooring for years to come.
Christine Bryant
Nov 08, 2019
We had a great experience with the carpet guys! We had James & he made me feel very comfortable when it came to picking out the type of carpet that we wanted! James had a wonderful personality & great spirit about himself! :) He helped us pick the right type of carpet for our home & it's absolutely beautiful and so soft & it really made our home come together :) We will definitely do business again with the carpet guys! Thank you all so much & thank you James you were wonderful :)
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Responded on: Nov 16, 2019 04:00 PM

Hello Christine! We're so happy to hear that James was able to help you find the perfect flooring for your home, that's our goal. Thanks for sharing your feedback with us, we appreciate it! Welcome to The Carpet Guys family!
Wendy Nickles
Oct 29, 2019
Gus came in and introduced himself and then started all this amazing work he gave me beautiful Wall to Wall Carpet and Floors and no time his staff was nice his help was nice and my floors look amazing
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Responded on: Nov 05, 2019 04:00 PM

Hello Wendy, thanks for taking the time to leave your feedback. We're so happy to hear Gus was able to make your experience with us a great one. Welcome to The Carpet Guys family!
Rebecca Zago
Oct 27, 2019
Edgar and his helper Tavo were absolutely Amazing! Edgar called to let me know when he would be out to my home and called again when he was 20 min. out. They were Very Professional and Courteous! He explained the process as he went and moved all of my furniture to include a very heavy treadmill and put it all right back. My basement had flooded and when they were done it looked Brand New! I was so Grateful and Relieved to have such Wonderful installers. Thank you Carpet Guys!!!
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Dee Payton
Oct 25, 2019
I really like working with this team of professionals.
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Debbie Tiensivu
Oct 24, 2019
My name is Debbie ,I'm happy to review our experience.It was 5 star in every way. Deann the sales lady which she is very professional,and sweet.Then the installers Rafael and Joel ,did a incredible installation. They moved the furniture and put it back. (BEAUTIFUL CARPET) We did what we could. It was a very good experience.I would recommend The Carpet Guys everyday.
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Charissa Gowda
Oct 23, 2019
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Responded on: Oct 23, 2019 05:00 PM

Thanks for the five-star rating. We really appreciate your feedback.
Francine Torres
Oct 22, 2019
My experience with TCG was top notch from beginning to end. The salesman knew his stuff, professional, easy to talk to and guided me thru the whole process step by step. He listened to my needs, answered all my questions and at the end knew exactly what I was looking for. Now our family room looks incredible and the quality of the carpet far exceeded my expectations and what I had there before. Having been through a trying experience when my entire house flooded, I was even more appreciative of the excellent care I received with the Carpet Guys. The installers were great, personable, quick, skilled and made it a point to involve me throughout. They were more than happy to answer any/all questions I had and were very flexible. They made sure to work around my jam packed schedule and did it with a smile. Actually everyone I spoke with and/or encountered was amazing! Let the carpet guys be your first and last stop, you won't be disappointed!
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Warner Desilets
Oct 21, 2019
I highly reccomed the Carpet Guys!! They did an amazing job in my house and their customer service was excellent!!!!!!!
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Alexis Alexander
Oct 21, 2019
The carpet guys are the best! Maz explained all the different flooring options available then broke down the benefits of each to give me the best product for my money. Customer satisfaction is their number one priority!
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Charlotte Netto
Oct 21, 2019
Excellent customer service and installation!
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SUSAN WROBLEWSKI
Oct 19, 2019
My installers Amador and helper were amazing.from arriving on time.friendly .very professional completed the job quickly.my carpet looks amazing. I am extremely satisfied with the installation of my living room carpet.I will recommend The Carpet Guys to all my friends and family best customer service ever
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Responded on: Oct 25, 2019 05:00 PM

Hello Susan! Thanks for taking the time to leave your feedback. We're so happy that Amador and his team was able to help make your experience with us a great one. Welcome to The Carpet Guys family!
Archie Williams
Oct 19, 2019
Rafael - Rocha my carpet installers did a great job. They were prompt and did a professional job. I will be asking for them for future installs. Thanks guy .
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Responded on: Oct 25, 2019 05:00 PM

Hello Archie! Thanks for taking the time to leave your feedback. Welcome to The Carpet Guys family!
David Tushman
Oct 16, 2019
We hired The Carpet Guys crew for carpeting a few years ago, and this time we called them to remove our old kitchen floor and install new planking. From office staff to sales people, the warehouse team to our AMAZING installers (Josh/Becky/Jeremy/Brett). Friendly and helpful barely scratch the surface of their personal fortitude and professionalism. Highly recommend.
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Responded on: Oct 25, 2019 05:00 PM

Hello David, we're so happy to hear your feedback about our team here at The Carpet Guys. Thank you for your recommendation, it is greatly appreciated. Thank you for being a part of The Carpet Guys family!
Liliana Jhun
Oct 16, 2019
Excellent customer service and they did an amazing job!
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adam marcos
Oct 16, 2019
Carpet Guys made the entire process as stress-free as possible.
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Heather Campbell
Oct 16, 2019
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Alex Thornton
Oct 16, 2019
Great service and installation!
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Jack Hogan
Oct 16, 2019
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Linda Owens
Oct 15, 2019
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Responded on: Oct 25, 2019 05:00 PM

Thanks for your review, Linda! Welcome to The Carpet Guys family!
J C
Oct 13, 2019
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jeff krassman
Oct 10, 2019
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A Google User
Oct 10, 2019
The flooring process went well and the finished product looks fantastic! Thanks for doing such a great job!
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Allison Haney
Oct 10, 2019
Kindest folk I've ever not had to deal with. Everyone with whom I spoke to was pleasant and kind. I appreciate not being hassled to buy up and that they were able to do it around my teaching schedule. I recommend the Carpet Guys!
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kelly lutz
Oct 10, 2019
They are very helpful and knowledgeable. And will go out of their way to help a customer. This will be my new go to place for all my flooring needs!
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Erica Lazar
Oct 10, 2019
Great services, affordable pricing and beautiful installation.
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Garrett Fuller
Oct 10, 2019
I highly recommend the Carpet Guys 5
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Susan Glover
Oct 09, 2019
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Responded on: Oct 11, 2019 05:00 PM

Thank you for the five-star rating. We really appreciate the support.
Ashley Levine
Oct 09, 2019
Love my new floors! Thank you so much!
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christina holmes
Oct 09, 2019
Easiest and most enjoyable experience working with a company! Zero issues or complaints here! Thank you!!
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Amy Lynn
Oct 09, 2019
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Chris Matthews
Oct 09, 2019
Really down to earth, honest and hardworking installers. I appreciate the time they took to ensure my flooring was installed properly. Great communication throughout the entire process thanks again.
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Rachel Crawford
Oct 09, 2019
TCG is a one stop shop for all of your carpet and flooring needs. If your in the area and looking for flooring, I highly recommend that you stop in.
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Greg Fletcher
Oct 09, 2019
Applying for financing was a breeze and my floors look great!
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Graham Levy
Oct 09, 2019
Excellent customer service!
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Brett Angler
Oct 08, 2019
Great people that are always welcoming and kind! We’ve worked with the carpet guys since the beginning. We’ve had nothing but helpful hands and kindness as we renovate our home. Incredibly well trained, and knowledgeable professionals!
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kim lee
Oct 08, 2019
Showroom has a large selection of beautiful flooring and service professionals were incredibly helpful and knowledgeable.
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emily fuller
Oct 08, 2019
The dudes that installed my flooring did outstanding! They were very nice, polite, and respectful. I could have not gotten better service anywhere else!
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kyle heralds
Oct 08, 2019
Great people that are always welcoming and kind! We’ve worked with the carpet guys since the beginning. We’ve had nothing but helpful hands and kindness as we renovate our home. Incredibly well trained, and knowledgeable professionals!
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Brian Coch
Oct 08, 2019
Great people that are always welcoming and kind! We’ve worked with the carpet guys since the beginning. We’ve had nothing but helpful hands and kindness as we renovate our home. Incredibly well trained, and knowledgeable professionals!
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Brad Windell
Oct 07, 2019
This is my 2nd remodel and I wouldn't have called anyone else but the carpet guys. I love how friendly everyone is and how fast and effortless they make the job. Go with them, you won’t be disappointed!
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Ashley Halloway
Oct 07, 2019
Awesome! If it isn’t right, they will make it right! LOVE MY NEW FLOORS!! Thank you Carpet guys!
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A Google User
Oct 06, 2019
Knowledgeable friendly employees. A huge selection of options for every budget. They will definitely take the time with you to ensure you are completely satisfied.
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Eric Dowle
Oct 05, 2019
Knowledgeable friendly employees. A huge selection of options for every budget. They will definitely take the time with you to ensure you are completely satisfied.
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Responded on: Oct 07, 2019 05:00 PM

Thanks for your review. We appreciate your feedback greatly. Welcome to The Carpet Guys family!
Stephanie Lynn
Oct 05, 2019
Awesome service and installation!
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A Google User
Oct 05, 2019
Love love love the sand and finish work on my floors. A pleasure to work with and great to talk with. Thanks!
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Mark Foster
Oct 05, 2019
The Carpet guys have always done great work with my rentals. They’re fast, efficient, knowledgeable and pleasant to work with. Important and a must-have resource for any property owner.
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Mike Dowell
Oct 05, 2019
Great Service men and women you can trust. Everyone at The Carpet Guys were great. They took amazing care of us and do fast installations. Installers were meticulous, respectful and trustworthy! They also installed wooden floors in a room with some complicated cuts around my rock fireplace. Highly recommend!
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Fiona Davidson
Oct 04, 2019
Awesome job with installation! Great customer service and quality work...SO happy with my flooring install. I highly recommend the carepet guys!!
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Responded on: Oct 03, 2019 05:00 PM

Hello Fiona, thank you for taking the time to leave your feedback. We're thrilled to hear that you're loving your new flooring, that's what we love to hear. Please let us know if there is ever anything more we can do for you. Until then, welcome to The Carpet Guys family!
Melissa Freidman
Oct 04, 2019
Love love love the sand and finish work on my floors. A pleasure to work with and great to talk with. Thanks!
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Hillary Walden
Oct 04, 2019
Master craftsmen and women! I can't recommend this company enough. You just don't get this kind of professionalism or service at the big box stores anymore.
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Brandon Underwood
Oct 04, 2019
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Matt Martin
Oct 03, 2019
Blown away by our experience with the carpet guys. I called them after an installation failure with a different company. While it may be true that most places carry similar flooring. The Carpet Guys selection, communication and steps to ensure a quality installation are simply unmatched.
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alison stephens
Sep 30, 2019
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Rebecca Weinstein
Sep 30, 2019
Huge selection of beautiful designer collections and customer service is excellent. True expert installers (2 time repeat customer) this is the only place you need to call!
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Responded on: Oct 06, 2019 05:00 PM

Hello Rebecca! We're so happy to hear about your great experience. Thank you for taking the time to leave your feedback, we appreciate it!
Boro Mk
Sep 28, 2019
This is my second time where I use Carpet guys for my carpet install in my houses and I am definitely very happy with them. I call the for estimate and they send I would say maybe one of the best sales people his name is Mazin and he was nice and very knowledgeable, he offer me very good products. Also their installation is pretty much the next day, SPECIAL thank you for those two guys who install my carpet Jessie and his coworker I hope the owner of Carpet guys can read this review and give them some extra money because they deserve it. Great job.
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phillip wheeler
Sep 28, 2019
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Responded on: Sep 30, 2019 05:00 PM

Thanks for your awesome review. We really appreciate your support.
mike western
Sep 25, 2019
They seem like good people and I hired them after seeing Mr. Zago on the news. The installers were cool and did a really nice job on the bedrooms at my place.
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patricia adams
Sep 25, 2019
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Gretchen Wilburn
Sep 23, 2019
My vinyl floors look simply beautiful! Meticulous installers that worked hard and fast to get my home ready for my anniversary party! Happy I made the decision to go with these guys! Thank you so much!
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Responded on: Sep 25, 2019 05:00 PM

Hello Gretchen! Thanks for taking the time to leave your feedback ,we're so happy that we were able to help you have your dream floors in time for your anniversary party. Welcome to The Carpet Guys family!
Joey Zago
Sep 06, 2019
Excellent customer service.
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Crystal Langworthy
Aug 19, 2019
I called the Carpet guys after Empire stood me up for our appointment. The Carpet Guys came out right on time for the estimate, were very very nice, and showed me exactly what I wanted. They also gave me next day installation and really saved the day since I was moving into a new house and needed it installed on time before furniture arrived. Would definitely recommend!
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Responded on: Aug 20, 2019 05:00 PM

Hello Crystal, thanks for taking the time to leave your feedback. We're so happy we were able to help you get new floors and fit into your busy schedule. Welcome to The Carpet Guys family!
Amy Kalich
Aug 18, 2019
We were very happy with our choice to have The Carpet Guys install our laminate and carpeting, and love how it turned out. Having a consultant bring samples to our home made it much easier to decide on the products we purchased. Our laminate installers, Michael and April, were very detail-oriented, friendly, and professional. It was obvious that they enjoy what they do and want the end result to be perfect. The carpet crew was great also. We would definitely recommend this company to anyone looking for new flooring.
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Responded on: Aug 20, 2019 05:00 PM

Hello Amy! We're so happy to hear your feedback. We appreciate it! Welcome to The Carpet Guys family, please let us know if there is anything more we can do for you. Thanks again for your feedback.
Carla Attard
Aug 07, 2019
The carpet guys were great with insulation and very good with fellow up also I had a issue but Robert took it in his hands and resolved the issue..Robert was very kind understanding and kept me posted on the progress of the issue and got it resolved I will be using them in future for my basement ..Thank you again Robert for your help and kindness and caring and understanding thank you...
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Responded on: Aug 18, 2019 05:00 PM

Hello Carla! We are happy to hear that Robert was able to help make your experience with us a good one. We apolgize you had an issue in the beginning but are glad we were able to resolve everything for you. Thank you for your patience. Welcome to The Carpet Guys family!
Maria Leland
Aug 01, 2019
Fantastic!!! I called on a Saturday , had a sales guy come out Sunday and my carpet installed on Tuesday! No BS! I also made a request that the installer arrive early while my autistic son was in school because I didn’t want all the commotion upsetting him. My request was heard and accommodated.... I’m extremely happy! Thank you Carpet Guys!!!!!!!!!!
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Responded on: Aug 18, 2019 05:00 PM

Hello Maria! We're thrilled to hear about your great experience, thank you for sharing. We hope you love your new floors, please let us know if there is anything more we can do for you. Welcome to The Carpet Guys family!
Lisa Williams
Jul 26, 2019
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Responded on: Aug 18, 2019 05:00 PM

Hello Lisa, Thanks for the 5-stars! Please let us know if there is anything else we can do for you. Welcome to The Carpet Guys family!
Sharon Perry
Jul 20, 2019
Just want to share my great experience with The Carpet Guys. My installer, Brad, was here for 4 full days installing wood floors and it came out beautiful. He was a perfectionist and cleaned as he went. Couldn’t be happier.
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Responded on: Aug 18, 2019 05:00 PM

Hello Sharon! Thanks for taking the time to leave your feedback. We're happy to hear that Brad was able to help you have an amazing experience with us, that's the goal! Welcome to The Carpet Guys family, let us know if there is ever anything more we can help you with.
Marie Fanelle
Jul 18, 2019
Gus and his partner were FANTASTIC!!!! Very highly recommend them... I was scared to go with a larger chain, but very glad I hired them!!!!
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Responded on: Aug 18, 2019 05:00 PM

Thanks for taking the time to leave your feedback, we appreciate it. As a local, family-owned company we take great pride in ensuring our customers have a positive experience and are thrilled to hear about yours. Welcome to The Carpet Guys family!
Bruce belsky
Jul 18, 2019
Had a shaky start to the process that I will leave out of this review as all issues were corrected resulted in the 5 star review. The installation crew led by Gus was so outstanding he should be the model for quality by all their mechanics. Pleasant and competent for a difficult circular stairway. I also need to mention Ahmed who also led a crew and is a very positive asset to The Carpet Guys. Request them for installation if you can and you won't be disappointed.
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Responded on: Jul 24, 2019 05:00 PM

Hello Bruce! We're so happy to hear about your experience. We're sorry things weren't perfect right from the beginning but we're glad we were able to make everything right in the end. Thanks for taking the time to leave your feedback, we appreciate it. Welcome to The Carpet Guys family!
Topher Flemings
Jul 13, 2019
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Responded on: Jul 19, 2019 05:00 PM

Hello Topher! Thanks for taking the time to leave your feedback, we're happy to hear it was 5 stars worthy. That's the goal! Welcome to The Carpet Guys family
에게리사
Jul 10, 2019
All the rain we’ve had this year caused my house to flood, destroying all the floors with it. After weeks of researching (and a modest budget) I ended up calling The Carpet Guys. The salesperson came to my house the very next day! He truly seemed to care about my circumstance and worked hard to go with what little I had to spend. Now I can honestly say that having my house flood wasn’t the worst thing. My house looks beautiful with all new hardwood flooring and laminate. I didn’t have to do a thing and they left my house in better condition than how I had left it! Professional, affordable and a company that truly cares about its customers. I highly recommend The Carpet Guys, you won’t be disappointed, Thank You!
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Mari Pierce
Jul 08, 2019
I highly recommend these guys! I wish I could give them ten stars! Right from the first visit with the sales team, everyone was knowledgeable, and offered great advice as we were not sure how the carpet on the stairs would look. They actually changed my mind on the carpet that my heart was set on because it had a floral type print. I'm so happy he pointed out that it may be a little much for such a small space, we went with his recommendation and couldn't be more pleased!!! In hindsight, he was right on!! We were very concerned about our carpet being installed in time for a family event. Jerry, our installer, went ABOVE & BEYOND to make that happen for us!! Jerry was pleasant, knowledgeable, he gave me his advice on how the carpet on the stairs should flow and be transitioned, he actually came to the house with the carpet before it was bound and laid it out different ways to see what looks best! The carpet is beautiful, the installation was perfect! Jerry kept me up to date on all the timing, (waiting for the carpet to be bound), he made this experience perfect!!! We had an estimate from HD before we called Carpet Guys, the guy they sent out for the measure didn't even have a tape measure! Their quote was $300 more than the carpet guys!! My advice to anyone considering this company, CALL THEM, they are excellent!! Then, ask for JERRY to install, you will not be disappointed!
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Responded on: Jul 14, 2019 05:00 PM

Hello Mari! We are beyond thrilled to hear about your excellent experience with our team. We strive to provide the best service possible and are happy to hear that your experience lived up to our standards. Thank you for taking the time to leave your feedback, we appreciate it. If you ever need anything else please don't hesitate to contact us, we're happy to help. Welcome to The Carpet Guys family!
Jennifer Camps
Jul 02, 2019
Jesse and his crew did an amazing job! They did our entire house including the basement in one day!
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Responded on: Jul 02, 2019 05:00 PM

Hello Jennifer! We're so happy to hear that your installation went well, that's our goal. We try to be as efficient as possible to fit into our customers' busy schedules. Thank you for taking the time to leave your feedback, we appreciate it! Welcome to The Carpet Guys family!
Edward Carlyle
Jun 24, 2019
The carpet guys is the place to get your carpet issues taken care of Joe is an amazing person and an inspiration to all business owners
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Responded on: Jun 29, 2019 05:00 PM

Hello Edward! Thank you for taking the time to leave your feedback, we appreciate it. Please let us know if there is ever anything else we can help you with. Welcome to The Carpet Guys family!
Jill Rose
May 05, 2019
This company beat HD prices, were fast with appt to choose carpet in my home and the workers were curious, clean and efficient. I HIGHLY recommend them. If you do have a problem with install they will definitely correct any issue. The owner is an amazing guy who treats his employees with respect. Also loved that they moved my heavy furniture from bedroom and family room. HIGHY RECOMMEND!
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Responded on: May 11, 2019 05:00 PM

Hello Jill, we are happy to hear you had such a great experience with us. That's our goal! Thank you for taking the time to leave your feedback, we appreciate it. Welcome to The Carpet Guys family!
Mrs. Edra Cannon
May 04, 2019
WOW! A Highly Satisfied Customer here! The Carpet guys has proven that they really care about their customers! My CARPET, feels, and looks absolutely AMAZING! My Installers did a Great job! Thank you to Brian & Terry! My sister needs Carpet now! She will be calling THE CARPET GUYS! Thank you for your services!
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Responded on: May 03, 2019 05:00 PM

Hello Edra! We're happy to hear about your great experience.We are thrilled that you are loving your new flooring, that's our goal. Welcome to The Carpet Guys family!
Edra Lucas
May 03, 2019
WOW! A Highly Satisfied Customer here! The Carpet guys has proven that they really care about their customers! My CARPET, feels, and looks absolutely AMAZING! My Installers did a Great job! Thank you to Brian & Terry! My sister needs Carpet now! She will be calling THE CARPET GUYS! Thank you for your services!
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Responded on: May 02, 2019 05:00 PM

Hello Edra! We're happy to hear about your great experience.We are thrilled that you are loving your new flooring, that's our goal. Welcome to The Carpet Guys family!
Chas Ross
Apr 26, 2019
I've used the carpet guys multiple times. I appreciate the quick installation they offer and have never felt overcharged.
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Responded on: May 04, 2019 05:00 PM

Hello Chas! Thank you for leaving your feedback, we appreciate it. We're so happy to have you in The Carpet Guys family, please let us know if there is ever anything else we can do for you.
larry crawford
Apr 11, 2019
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Responded on: Apr 17, 2019 05:00 PM

Hello Larry! Thanks for leaving us a review, welcome to The Carpet Guys family
Kevin McDowell
Mar 21, 2019
We had laminate flooring put in Nov 2018. The salesperson was fairly new to the position but very helpful, brought a good deal of samples for us to review and we were able to pick out what we needed. Installers were excellent and did the work in the time they promised and we have had no issues with the floor since installation and they look great. Invoicing and processing was smooth. Extremely happy with our decision.
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Responded on: Mar 25, 2019 05:00 PM

Hello Kevin! Thank you for taking the time time to leave us your feedback, we appreciate it. We are happy to hear you had such a positive experience ,that's our goal! We're glad you're loving your new flooring, welcome to The Carpet Guys family!
Andy LaVigne
Feb 16, 2019
Great experience! Sales (Anis) was very good. There was some pressure as expected. Overall very knowledgable, friendly and personalized. I am very happy with my purchase we got a higher quality product for a similar price to a lesser product we were looking at. I checked the market prices and could not compete with the specific carpet we purchased. Installation was great very hard working team. Clearly communicated and installed our carpet with no issues. I really appreaciated the speed and communication during the installation. This company does move furniture but you should do what is possible to make these guys job easier for tear out and install. Again overall great experience we are extremly happy with our purchase and The Carpet Guys.
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Responded on: Feb 21, 2019 04:00 PM

Hello Andy! We're thrilled to hear about your great experience with us. We strive to provide the best customer service possible and it makes our day to know you experienced that. We appreciate you sharing your feedback with us, welcome to The Carpet Guys family!
Joey Zago
Jan 23, 2019
The Carpet Guy's take really good care of their customers and also their staff members.
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Gabriella Scarpelli
Dec 22, 2018
Started out great then fell apart....flooring started bubbling up and lifting an hour after they finished. That was a week ago....they stapled our floor down and said they would be back to fix it...never showed up or called back. EDIT: I was not happy about service but installers came back and fixed everything! They were great! I feel their is miscommunication in the office area and someone dropped the ball They were prompt to call when I left this review...
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Responded on: Dec 23, 2018 04:00 PM

Hello Gabriella, We are sorry to hear about your negative experience with us. We strive to provide each customer with the best product and service possible and unfortunately, it seems that we fell short with you. This situation is unacceptable anytime, let alone during the holiday season and we apologize for any inconvenience this has caused you. Please expect a call from our Customer Service team so we can resolve this issue for you. Happy Holidays.
Jasmina Radosavac
Dec 18, 2018
The Carpet Guys did really great work for us and we are very pleased with the service.
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Steve Radosavac
Dec 18, 2018
EXCELLENT SERVICE!!! Thank you Carpet Guys
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Mea Culpa Body and Bath
Dec 18, 2018
Excellent company to do business with.
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Responded on: Dec 19, 2018 04:00 PM

Thank you so much for taking the time to leave us your feedback, we appreciate it. We're so happy to hear about your great experience with us. Welcome to The Carpet Guys family and Happy Holidays!
M Chiari
Dec 17, 2018
The Carpet Guys is a wonderful company. The products and services they provide are outstanding! The employees are dedicated and hardworking, like David C. I definitely would recommend this company for your flooring needs!
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Responded on: Dec 16, 2018 04:00 PM

Hello! Thank you so much for taking the time to leave us your feedback. We’re so happy to hear about your great experience. Happy holidays!
Cathy Clinton
Dec 17, 2018
The Carpet Guys are the BEST in Michigan!!! What I like about this company is they are family owned and Michigan BASED!!! Call Roxanne, she definitely will take GREAT CARE of YOU......
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Responded on: Dec 21, 2018 04:00 PM

We're so happy to hear about your great experience, Cathy! We're glad Roxanne was able to help you have a great experience, thanks for your feedback. Happy Holidays
Linda Schwartz
Dec 16, 2018
Was very nervous that I wouldn't choose the right company to re-do my husband and I's carpet. We used Megan as a referral. She was extremely knowledgeable on the product and helped answer any questions my husband and I had. Megan is great and we are very thankful for her referral, we are so happy with our new carpet!
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Eddy Rodriguez
Dec 16, 2018
After visiting the Troy showroom, we left feeling confident in our decisions. Dale Clacher was extremely helpful, nice and knowledgeable. Highly recommend!
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Responded on: Dec 21, 2018 04:00 PM

Hello Eddy! Thank you so much for taking the time to leave us your feedback. We’re so happy to hear about your great experience. Happy holidays!
Stephanie Bennett
Dec 16, 2018
The Carpet Guys have been highly recommended by my friend David B. He loves working with the company and speaks highly of the quality work they do. When you're in the market for new flooring, The Carpet Guys are top choice.
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Responded on: Dec 21, 2018 04:00 PM

Hi Stephanie! Thanks for taking the time to leave us your feedback, we appreciate it. We’re so happy to hear about your great experience , that’s what we aim for. We'll be sure to let David know you mentioned him. Thanks again-Happy Holidays!
Emma P.
Dec 16, 2018
Love my new flooring and carpets from the carpet guys!!! Nick was my salesman and he was more knowledgeable than any other salesman we have met with!!! My installers were also top notch and the white glove service is a real thing!!!!
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Stacey L.
Dec 16, 2018
so In love with my new floors! A big thank you to he salesman Nick!! He helped me chose the best flooring possible! If your searching for a great company just call the carpet guys, they take their time and give you an All all round best experience ever!!!
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Tessa Graham
Dec 15, 2018
I 100% recommend the carpet guys to everyone. Everyone and especially Becky was so helpful through the entire process. I can honestly say I am happy with how every little detail turned out and next project I have I will be using this company again!
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Responded on: Dec 21, 2018 04:00 PM

Hey! We’re so happy to hear about your great experience with us. We appreciate you for taking the time to leave us with your feedback. We look forward to hearing from you again. Welcome to The Carpet Guys Family!
Maher Obeid
Dec 15, 2018
What a great company and thanks to Adham who helped me through out the process of our new floors. Great quality work even better customer service. Definitely ask for Adham when calling in. Even though everyone else is helpful.
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Responded on: Dec 14, 2018 04:00 PM

We're so happy to hear about your great experience. Were happy Adham was able to help you. Thanks for leaving your feedback. Happy Holidays
Kevin White
Dec 15, 2018
Spoke to David Brandimarte for my carpet needs. Very professional and attentive to my specific needs.
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Responded on: Dec 21, 2018 04:00 PM

Hello Kevin! Thank you so much for taking the time to leave us your feedback. We’re so happy to hear about your great experience. Happy holidays!
Cindy Dubs
Dec 15, 2018
Our friend David Brandimarte is always speaking highly about the company and loves working there! We will definitely be using them in the future!
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Responded on: Dec 21, 2018 04:00 PM

We're so happy to hear about your great experience, Cindy! We're glad David was able to help you have a great experience, thanks for your feedback.We look forward to hearing from you soon so we can officially welcome you to The Carpet Guys Family. Until then, Happy Holidays
Jessica Thomas
Dec 15, 2018
David Brandimarte is amazing!! Always speaks highly of the company and recommends them to everyone! He absolutely loves his job there and it shows!!!
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Responded on: Dec 21, 2018 04:00 PM

We're so happy to hear about your great experience, Jessica! We're glad David was able to help you have a great experience, thanks for your feedback. Happy Holidays and Welcome to The Carpet Guys Family
Jeremy Russo
Dec 15, 2018
The work you guys did with Out of the Darkness was fantastic! It’s rare to see a business to work with its community and when I do it’s a great feeling! After talking with Adham and Dave C it’s seems that your company is always looking to help the community, keep up the great energy!
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Responded on: Dec 14, 2018 04:00 PM

Thank you Jeremy. The Out of The Darkness walk to bring awareness for suicide prevention is a very important event to me. We do try to involve ourselves in many community events to help support Michigan and its residents. Thank you for your feedback, we are very lucky to have people like Adham and Dave on our team and I appreciate your feedback. Sincerely, Joe Zago The Carpet Guys (855) 4-My-Guys www.CarpetGuys.com
Wendy Nelson
Dec 14, 2018
I had a great experience from start to finish with The carpet Guys. I stopped by the showroom and was greeted by a lovely young lady with a beautiful smile. A gentleman named Dale Clacher came out and showed me several different options for my new flooring. He was very helpful and patient with me. I didn't feel any pressure and left with samples to take home and consider. What a difference from the other showrooms I visited. Thank you Carpet Guys!
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Responded on: Dec 14, 2018 04:00 PM

Thank you so much for the feedback, Happy holidays! Sincerely, Joe Zago The Carpet Guys (855) 4-My-Guys www.CarpetGuys.com
Christina Carbone
Dec 14, 2018
The carpet guys have amazing products, and great service. From first looking at content with Dave C who is amazing, to installation. The process was easy, smooth, and worth it! Thanks Carpet Guys!!
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Responded on: Dec 14, 2018 04:00 PM

Hi Christina! Thanks for taking the time to leave us your feedback ,we appreciate it. Happy Holidays!
Matt Corn
Dec 13, 2018
Amanda mazur is really helpful and polite! would reccomend!
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Responded on: Dec 14, 2018 04:00 PM

Hi Matt! We're happy to hear about your great experience with Amanda. We'll be sure to let her know you mentioned her. Thanks for the feedback- Happy Holidays!
Kiana Sta
Dec 13, 2018
I spoke to a customer service rep, I believe her name was Tamika, she was polite and friendly and was able to answer my questions and she wasn't pushy, I appreciate that when I'm shopping around.
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Responded on: Dec 14, 2018 04:00 PM

Hi Kiana! Thank you so much for taking the time to leave us your feedback. We're happy to hear Tammika was able to help make your experience with us great. Wishing you the Happiest of Holidays- The Carpet Guys
Mary Lytle
Dec 13, 2018
Lynnsie Robinson is the reason I'll be using Carpet Guys for all my future flooring needs!
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Responded on: Dec 14, 2018 04:00 PM

Thank you Mary- We appreciate your feedback and are happy you had a great experience with Lynnsie. Sincerely, Joe Zago The Carpet Guys (855) 4-My-Guys www.CarpetGuys.com
Miz Marie
Dec 13, 2018
I am so thrilled I had the opportunity to talk to Lynnsie this weekend at a birthday party for a mutual friend. She did not hesitate to answer the questions I had about the different products available, as well as some flooring pros and cons based on my individual need. I am very excited to get to my upcoming flooring project this summer! Lynnsie is so knowledgeable about the entire process, from start to finish, and their Lifetime Installation Warranty is impressive to say the least! I definitely recommend calling the Carpet Guys for all your flooring needs!!
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richard robinson
Dec 13, 2018
Everything went great!! Everything looks great!! Thanks Lynnsie Robinson for recommending The Carpet Guys!! Great job!!
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David Clayton
Dec 13, 2018
Thank you Roxanne Jabalee. Great service
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Responded on: Dec 14, 2018 04:00 PM

Hello David! Thank you so much for leaving us your feedback. We're glad Roxanne was able to help make your experience great. Happy Holidays
MARY NICHOLS
Dec 13, 2018
I went into the showroom very randomly a few weekends ago, and Lynnsie helped me narrow down some of my choices, and answered all of my questions from beginning the process all the way to install. She took the time to explain the process, knowing i had no intention of purchasing that day. Very few places want you to go without buying, nor will they spend that kind of time! Lynnsie was very professional, and she is very knowledgeable about all types of flooring and their Installation process. I am very excited to finally be ready for flooring, which will hopefully be this spring!! The Carpet Guys will be my only call!!!
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Anwar Beydoun
Dec 13, 2018
Will be getting my new carpet installed in the new year. Very excited to work with such professionals. Adham referred me to the carpet guys and I can't wait to experience their excellent customer service myself.
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Responded on: Dec 14, 2018 04:00 PM

Hello Anwar! Thanks so much for your feedback, we appreciate it. We look forward to hearing from you in the new year so we can officially welcome you to The Carpet Guys family. Until then, Happy Holidays!
Jack Stapleton
Dec 13, 2018
After having worked with this company first hand I would recommend them to anyone. They were very fast and very clean after the install. Was referred to them by a family friend Nicolas Aquino and he gave them great praise. It all proved to be warranted. 5/5
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Mike Richards
Dec 12, 2018
Incredible company with incredible staff, Nicolas Aquino was able to point me in the right direction of a carpet in my budget and based on my needs before the design consultant even came out. Will recommend to anyone who asks.
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Mikayla Woodcox
Dec 12, 2018
Lynnsie works for carpet guys, and I will definitely be calling them for my next flooring opportunity
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Daryl Schwartz
Dec 12, 2018
I am looking forward to my upcoming appointment with TCG, Megan refereed me to the carpet guys after I seen her families living room and how good of an experience they had with the company. Love the commercials also!
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Responded on: Dec 14, 2018 04:00 PM

Hello Daryl, thanks for taking the taking the time to leave your feedback. Your feedback helps us continue to improve and helps us better recognize our staff, like Megan. We are so happy to hear she helped make your experience with us a good one. We look forward to welcoming you to The Carpet Guys family, happy holidays!
Fuzion 06
Dec 12, 2018
Lynnsie is a great asset to this company. I have worked with her before, and am so excited she found a company she raves about. When I'm ready for my next flooring purchase, Carpet Guys has my business for sure!
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Dean Allen
Dec 12, 2018
Cant stress enough how comfortable this company made me feel from the start. I was referred by Nicolas Aquino and the attitude of everyone that I spoke to at the company assured me I was going with the right guys. The Carpet Guys.
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Responded on: Dec 14, 2018 04:00 PM

Hello Dean! We're so happy Nicolas was able to connect you with us. We are thrilled the process was easy and comfortable for you, that's what we aim for . We hope you're loving your new flooring. Welcome to The Carpet Guys family, happy holidays!
Ashley Galea
Dec 12, 2018
I had a very easy time from calling in and speaking with Becky to having the carpet brought to my door to getting the installation date i wanted which i thought was impractical. Was definitely impressed and will be repeat customers.
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Responded on: Dec 14, 2018 04:00 PM

Hi Ashley! We're so happy to hear about your great experience with Becky! We work hard to be as efficient as possible so we can fit into your busy schedule and we're glad Becky was able to help make that happen for you. Welcome to The Carpet Guys family, Happy Holidays
Lenny Burns
Dec 12, 2018
Was in the market for new carpet when I remembered that my neighbor Nicolas Aquino worked for the carpet guys. Talked to him about the company and after he insisted that I wasnt going to find a better company I made the call. Everything went flawless from the first phone call and I am really glad that I decided to go with the carpet guys.
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leo chiari
Dec 12, 2018
The Carpet Guys is a great company to work for, the marketing is great and they are visible in the community, like David C and fellow employees support moonbeams for sweet dreams, toys for tots, fantasy flight, and out of the darkness walk! More companies should strive to do so much for the communities they live in!!
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Responded on: Dec 11, 2018 04:00 PM

Hello Leo! Thank you so much for taking the time to leave us with your feedback. We are a community driven company so giving back to the community is something that is incredibly important to us. We'll let Dave know you gave him a shout-out. Wishing you the happiest of holidays!
Tom Berket
Dec 12, 2018
Made the decision to give them a call after getting a great referral by a friend Nicolas Aquino and couldnt have been more satisfied. From the call center reps to the sales people to the installers everybody was incredibly helpful. 7/5 stars will recommend to anyone.
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Responded on: Dec 14, 2018 04:00 PM

Hello Tom! Thanks for taking the time to leave your feedback. We are so happy to hear about your positive experince, that's our goal. Welcome to The Carpet Guys family, Happy Holidays!
Charlene Aniel
Dec 12, 2018
I purchased carpet back in 2016 and it still looks brand new! Megan did a great job in helping me select the right carpet look for my house. I get compliments from my neighbors all the time.
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Responded on: Dec 12, 2018 04:00 PM

Hello Charlene! We're so happy your loving your flooring. We're even happier to hear Megan being recognized for all the hard work she does , we're glad she was able to help you. We strive to provide the best quality carpet and flooring that you'll be able to love for years to come and it always makes our day to hear people like you, share your stories. Thanks for being a part of The Carpet Guys family, happy holidays!
Anthony Ellis
Dec 12, 2018
Top notch service. From a top notch crew. Starting with the call on the phone to Miss Amanda, to meeting in the showroom with miss Becky. The staff is very well knowledgeable as displayed by Miss Ivy. John K is a HOOT! as well as Mr. Dale who gives the most PHENOMENAL deals! They are even courteous enough to place your flooring wherever you want when delivered. Which if he sees this thank you so much "bandana joe"! And the installation!!!!! C'mon they make everything look PERFECT! Mr. Labby and his wife are epically talented! Very proud to say this company is the best! Thank you so much for your service Mr. Joe Zago!!!!
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Responded on: Dec 16, 2018 04:00 PM

Hello Anthony! Thanks for taking the time to leave us your feedback. We'll be sure to send you kind words onto all the awesome people you mentioned, they're each a great part of our team here. Thanks for recognizing what we're made of. Thanks for being part of The Carpet Guys family, happy holidays!
Al Aniel
Dec 12, 2018
The carpet guys installed carpet in my living room and stairs. The installers we great and didn't even mind my dog that kept on kissing them. Megan helped me find a pet stain resistant carpet, that was durable and affordable! I am so happy with my purchase :)
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Responded on: Dec 16, 2018 04:00 PM

Hey Al! We're thrilled to hear about your awesome experience with Megan and our installers. We strive to provide the best quality service and we're glad Megan was able to assist you in finding the perfect carpet for you and your pet. Welcome to The Carpet Guys family, happy holidays!
Matthew Karaszewski
Dec 12, 2018
I met Amanda at hydro fest this summer and the experience changed my life. She was great, I carpeted my whole house, Even the dogs house. Best decision I’ve ever made.
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Responded on: Dec 14, 2018 04:00 PM

Hello Matthew! We're so excited to welcome you to The Carpet Guys family. We are happy to hear that Amanda helped make your experience a good one, she's awesome. We work very hard to provide our customers with the best experience possible and it's always great to see our employees being recognized. Thanks for taking the time to leave your feedback, glad you and your dog are loving your new flooring! Happy Holidays
Amanda Ford
Dec 12, 2018
I went into the showroom and Megan helped me find a carpet that was great for my household full of pets, which is no easy feat. She took the time to explain the process , and helped me find the best fit . Very professional and very knowledgeable!
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Responded on: Dec 16, 2018 04:00 PM

Hello Amanda! It makes our day hearing about your great experience. We work very hard to be as knowledgeable as possible in order to help you make an informed decision. Megan is a wonderful part of our team here at The Carpet Guys and we're happy she as able to help you find the best flooring for you and your pets. Thanks for taking the time to leave your feedback, we appreciate it. Welcome to The Carpet Guys family, happy holidays!
Jessica Kruszewski
Dec 12, 2018
Had a great experience with Carpet Guys, I highly recommend. Megan was so helpful over the phone and informative, I appreciated her service very much. The guys who installed were wonderful! We love our new carpet!!!!
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Responded on: Dec 14, 2018 04:00 PM

Hey Jessica! We're so happy to her about your positive experience. We work very hard to provide the best service possible. We're glad Megan was able to help you along the way, she rocks! Welcome to The Carpet Guys family, Happy Holidays
CMA c/o 99 Reunion Committee
Dec 11, 2018
"My friend Sabrina just started working there and says she loves it & it is an awesome place to work. My husband & I are looking to carpet our home in the new year & we will definitely be calling
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Responded on: Dec 16, 2018 04:00 PM

We look forward to hearing from you to help you with your flooring needs in the new year! We cannot wait to welcome you to The Carpet Guys family, please reach out to us if you have any questions. Wishing you the happiest of holidays!
Alexis Fournier
Dec 11, 2018
The Carpet Guys have such friendly staff with excellent work ethic. They redid our carpets and linoleum for a great price and in a very quick time constraint! Nicole Steimel boasts about how great it is to work for them too. Gotta love a company that treats the employees well!
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Responded on: Dec 16, 2018 04:00 PM

Hello Alexis, thanks for taking the time to leave your feedback. We are so happy we were able to get your new flooring installed in time for you, we try to be as efficient as possible to fit into your busy schedules. Welcome to The Carpet Guys Family, Alexis. Happy Holidays from The Carpet Guys!
ninjakd5005 gto
Dec 11, 2018
My friend/ old co-worker Sabrina started working there a few weeks ago and says it's fun and great place to work. I will be calling them soon for an estimate :)
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Responded on: Dec 16, 2018 04:00 PM

We look forward to hearing from you soon! Please let us know if you have any questions, we cant wait to welcome you to The Carpet Guys family. Happy Holidays!
Makayla Day
Dec 11, 2018
One of my friends Nicolas Aquino works here and he referred me to the company. Did some research and it looks like a very good company whos owner give a lot back to the community. You can bet they will be getting my call for an estimate very soon.
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Responded on: Dec 16, 2018 04:00 PM

Hello Makayla! We look forward to hearing from you soon to help you find the perfect flooring for your home. Please let us know if you have any questions! Can't wait to welcome you to The Carpet Guys family, happy holidays
Danny J.
Dec 11, 2018
Works at Carpet Guys in Troy MI. Very friendly, positive, and makes sure her customers leave 100% satisfied. ⭐⭐⭐⭐⭐
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Tina Varner
Dec 10, 2018
I have to say that Ivy is a great asset to this company. Very professional and caring. If I'm in the market for flooring, Carpet Guys has my business!
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Responded on: Dec 16, 2018 04:00 PM

Hello Tina! Thanks for your kind words. It's always great to be recognized as a company but it's even better to hear our staff, like Ivy being praised. We hope to hear from you soon to help you find the perfect flooring for your home, let us know if you have an questions. Happy Holidays from The Carpet Guys!
K. Ann Miller-Swindler
Dec 10, 2018
Ivy is awesome great place to shop for flooring! AGAIN thank you Ivy!
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Responded on: Dec 16, 2018 04:00 PM

Hello! We love hearing your kind words, we'll be sure to pass these along to Ivy. Ivy along with the rest of The Carpet Guys family, works really hard to make buying new flooring an easy and efficient process. Thank you for taking the time to give us your feedback, we appreciate it. Happy Holidays- The Carpet Guys
Quintin Hurst
Dec 10, 2018
Ivy Is Amazing And This Is A Great Company To Buy From
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Responded on: Dec 12, 2018 04:00 PM

Hello Quintin! We love hearing your kind words about Ivy. Our staff is amazing and it's great hearing others agree.We take great pride in offering the best customer service and Ivy along with the rest of The Carpet Guys family, makes that happen. Thank you for taking the time out of your day to leave your feedback. Wishing you the happiest of holidays!
Adham Beydoun
Dec 10, 2018
My fiancé & I were so happy we chose the carpet guys. Very friendly, customer service was above and beyond, and the process was easy from beginning to end. I wasn't able to be there to pick out the carpet, which worried me, but the design consultant did a great job of understanding what we wanted, what was in our budget and made it happen! I would highly recommend the carpet guys to anyone looking for new flooring.
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Responded on: Dec 12, 2018 04:00 PM

Adham, We are so happy to hear about your great experience with us, we hope you love your new flooring for years to come! Our Design Consultants strive to provide each customer with the best experience possible when searching for the right flooring for their home and it's always nice to hear about the great work they are doing. Thank you for taking the time to give us your feedback as it helps us continue to provide the best service in Michigan. Welcome to The Carpet Guys family, Adham. Happy Holidays!
wanda b
Dec 10, 2018
Love our new flooring!!! So excited. We had called the carpet guys right after Thanksgiving because we wanted new flooring in our kitchen, dining room and hallways before our Christmas dinner we hold for our family. They came in, helped us choose the right carpet and hardwood we wanted, gave us a fair and honest quote, and we had our floors installed shortly after! Every step of the way was so comfortable, it was our first time buying from the carpet guys and it won't be our last.
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Responded on: Dec 12, 2018 04:00 PM

Hello Wanda! We are so happy to hear that you're loving your new flooring. From meeting with our knowledgeable Design Consultants to having your new flooring installed by the best installers around; we strive to provide the best experience for each customer. Thank you for taking the time to leave your kind words, welcome to The Carpet Guys Family and Happy Holidays!
Jinane Fardoun
Dec 10, 2018
This was my first time buying carpet, and I was extremely nervous that I would be taken advantage of. When Maz knocked on my door and introduced himself, I knew right away I was in good hands. He told me exactly what I need upfront so there was no confusion later on. We found the carpet I wanted, he walked me through all the steps clearly and made this a lot easier on me. The installers did a great job, and moved my furniture which was amazing because there was no way I could do it by myself. Thank you Carpet Guys!
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Responded on: Dec 12, 2018 04:00 PM

Hello Jinane! Thank you for taking the time to leave your feedback, it helps us continue to provide the best service possible for our customers. We are so happy to hear about your great experience with your Design Consultant, they strive to make buying your new flooring as convenience and comfortable as possible. Our installers work hard to make your installation day smooth and easy, we understand that removing your old flooring can be an inconvenience , that's why we try to take the hassle away by moving your furniture for you. Welcome to The Carpet Guys family, happy holidays!
Stephanie L.
Dec 10, 2018
The carpet guys are amazing! So many options to choose from! They are very generous with their community work. I know when I need help Jennifer Spear is the one I’ll be calling!!!
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Quincy Hamer
Dec 10, 2018
Ivy is amazing this is a great company to buy from...
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Responded on: Dec 12, 2018 04:00 PM

Hello Quincy! We're so happy to hear about your positive experience with Ivy. Thank you for taking the time to leave your feedback so we can better recognize our staff. Happy Holidays from The Carpet Guys!
Lauren Ford
Nov 19, 2018
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Responded on: Nov 24, 2018 04:00 PM

Dear Lauren, Thank you for your 4 star review. We hope in the future we can earn five stars - we look forward to providing you with the best flooring and services in the Metro Detroit area.
CHERYL PRIEMER
Nov 07, 2018
Kenny and Joey did an amazing job! Very courteous and professional.
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Thomas Dinatale
Nov 03, 2018
I recommend The Carpet Guys. I had The Carpet Guys install carpet in my house. They did 4 rooms, hall way , two stairs cases and a living room all in one day. The installers Cleaned up afterwards and did a great job on the overall project. Thanks Carpet Guys
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Nick Monterusso
Oct 30, 2018
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Joseph Pesznski
Oct 12, 2018
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Kathleen De Mumbrum
Oct 03, 2018
Fantastic installer Bob he was friendly prompt and a real artist installing our laminate!! We love It! Thank you Bob!! JOAN AND KATHIE
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Sharon Zalupski
Sep 16, 2018
Installation was quick, professional, and affordable. Our new carpet looks great.
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Responded on: Sep 15, 2018 05:00 PM

Sharon, Thank you so much for your positive review. We are so happy you like your new flooring! Welcome to the Carpet Guys family!
Lauren Ackerman
Sep 16, 2018
We had basement carpeting installed a few weeks ago and had a terrific experience with The Carpet Guys. John was great to work with! Very professional and not at all the "typical salesman." He was realistic with our expectations and did not try to upsell us or be pushy. We were impressed with how quickly the installation turnaround time was, and were happy with the professionalism of the installers. We highly recommend John and his team!
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Responded on: Sep 15, 2018 05:00 PM

Lauren, Thank you so much for your positive feedback. We appreciate hearing from our happy customers! Welcome to the Carpet Guys family!!
goran nestorovski
Aug 17, 2018
I couldn’t believe how great the professional service I received today was! 5 . No stress, no headaches, no worries!..The Carpet Guys, got you covered! Brian, is great! No rush, no hassle.. I felt like I was in charge.. not the salesman! I HIGHLY RECOMMEND Brian and the CARPET GUYS! I can’t wait for my brand new carpet in all 3 of my bedrooms! Thank You!
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Responded on: Sep 15, 2018 05:00 PM

Goran, We are so glad to hear the details of your positive experience. I will certainly let our team know how happy you are with your installation! We look forward to working with you on your future flooring projects. Welcome to the Carpet Guys family!
Megan Kraft
Aug 17, 2018
We were very happy with the buying process but after the installers left the seam was visible and the carpet was rippling. We called and they were happy to fix the issues we had and sent different guys out. The seam is still visible and carpet tacks are sticking through our carpet which seems pretty wrong and dangerous to me.. Also, at the edges around the room the carpet pile is poking up. I tried to email them with my concerns and called but have not heard anything back. Edit:Almost a year later and the issue is being resolved. After finally getting into contact with someone, they're working very hard to help us and fix the issues.
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Responded on: Jan 15, 2018 04:00 PM

Hello Megan, I alerted my installation manager to your issues yesterday however he is not able to find your name in our system. Is your order under your spouse's name possibly? Please contact my installation service manager directly so we can get this resolved for you right away. His name is Shawn and can be reached at (586) 530-4923 or at (800) 375-7847
Preston Boyd
Jul 18, 2018
Jesse's crew from the Carpet Guys were fantastic. They did our entire house in one day. They showed up 15 minutes early and began the job at the earsiest estimated appointment time. All three of the crew were polite and wanted to ensure that every aspect of the job met with my and my wife's satisfaction. I would highly recommend this company and of course Jesse's crew.
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Responded on: Sep 15, 2018 05:00 PM

Preston, Thank you for sharing your positive feedback. We are so glad that Jesse and his crew as well as our Sales and Installation departments were able to accommodate all your needs and we exceeded your expectations. Welcome to the Carpet Guys family!
R J
Jul 18, 2018
"Fast" Eddie and his crew were wonderful when installing my two rooms of carpet. Courteous, efficient and great workers! Thank you.
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Responded on: Sep 15, 2018 05:00 PM

RJ, It's always great to hear from our happy customers! Welcome to the Carpet Guys family!
Johnny N.
Jul 06, 2018
I had a great experience with the Carpet Guys, the salesman Joe L. Went above and beyond to meet up with me on July 4 to make sure I could get carpet in before the weekend. Then the installers John and Josh did a great job! They kept in contact with me before and after the job was completed. Thanks for the great experience guys!
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Cat Chylin
Jun 17, 2018
Very happy with service we received. I used them twice in a little over a year. Installers were very professional and friendly, and both times they were on time. Excellent! A+++
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Responded on: Sep 15, 2018 05:00 PM

Dear Cat, Thank you so much for taking the time to post about your positive experiences. We are always happy to hear from our happy customers! We appreciate your business. Welcome to the Carpet Guys family!
kal anthony
Jun 17, 2018
Best in the business. Thank you for the professional prompt service.
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Responded on: Sep 15, 2018 05:00 PM

Kal, Thank you for your positive feedback. We are glad to know you think we are the best in the flooring business! We welcome you to the Carpet guys family!
kristen ingle
Jun 17, 2018
We had an amazing experience with The Carpet Guys. We just purchased a new home, and had almost the whole thing recarpeted. The sales person Dan was very informative, and not at all pushy. He worked with us to find a good fit for us, keeping both cost and quality in mind. Our appointment was scheduled for Thursday last week, and I had to reschedule late Wednesday. They worked with us, no problem. In fact, I had called several times over the last week, and each person I spoke with was very friendly and provided great customer service. I am so pleased with the whole experience, but I'm most impressed with the installation. It was a pretty big job...6 bedrooms, a dining room, a breezeway and 2 stairways. The installers, Felipe and Genaro (I believe), worked their asses off, and got the whole job done in one day. I know they had to be tired after working from morning til evening, but they didn't show it. They were friendly, smiling, and did not seem at all bothered by the kids running around or any of the other factors that I believe would make for frustrating work conditions. For example the house has a ridiculous amount of doors, which has been frustrating for our family during renovations. The doors kept getting shut behind the installers, either by the kids or because of the kids. I felt bad because, if it were me, I'd have been quite frustrated. They never seemed bothered and were nothing but friendly. The best part is that they did such a great job! The carpet looks sooo good and we are just beyond happy. I attached a before and after picture of one of the rooms, and a few other pics. That's not even half of the job though. We will definitely be using The Carpet Guys for flooring in the future, and I'd highly recommend them!
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Responded on: Sep 15, 2018 05:00 PM

Kristen, We sure love hearing from our happy customers! Thank you for your positive feedback and for letting us know about your amazing experience. We are happy to have the BEST installers in the industry and it sounds like they did us proud as usual! We are so glad to know that the flooring in your new home is all you could have hoped for. Welcome to the Carpet Guys family!
ahmed sharif
May 18, 2018
Quick and on time customer service
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Responded on: Sep 15, 2018 05:00 PM

Ahmed, Thanks for taking the time to post your positive experience! We always strive to provide timely service - so glad to get your feedback. Thank you for being a new member of the Carpet Guys family!
B Smith
May 18, 2018
Carpet install went great. Steve and the other guy were very professional. Would use again. Very happy with the results
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vinayak walvekar
Apr 17, 2018
Amazing experience...very professional...the sales person and installer were very professional and extremely impressed from their service. I would recommend them for sure.
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Bernadette Cicchetti
Apr 17, 2018
Dave and his crew were Excellent! Professional, organized and clean.......thank you!!
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Lisette Nelson
Apr 17, 2018
Very friendly sales guy. A little bit of negotiation on price, but I expected that and I kinda enjoy it. Installers were incredibly professional, friendly and efficient. I can’t believe how fast they installed! It was a big job and they finished in a day! Can’t recommend them enough. People at my workplace swear by these guys, and they were right. Wonderful.
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Donna C.
Mar 24, 2018
The installers were truly phenomenal. The lead installer, Joe, is second to none. These gentlemen were hard workers and not only cleaned up everything but also took it with them. I had run to Home Depot to pick up the vacuum cleaner they were using, and Joe even assembled it for me! And they took the box with them so I didn't have to deal with getting rid of it. This company is a class act, and I wouldn't purchase any future carpeting requirements from anywhere else.
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Dusten W
Feb 15, 2018
Eds crew was amazing showed up on time walked me threw the hole job start to finish ed was extremely educated about his trade when you get carpet ask for ed to install it for you perfection a great conversation and a beautiful house of carpet is what you will get i would recommend carpet guys to any one happy customer
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Dennis GRIFFITH
Jan 16, 2018
I would like to thank our installer, Fernando. He did a great job (3 bedrooms by himself) and went above and beyond for us. He came out a second time to install carpet in a closet that I originally thought we were not putting carpet. No fault of his, but he had no problem coming back another day to install that piece for us. Thanks Fernando!!
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Kayla Boggia
Jan 16, 2018
Our experience with Carpet Guys was absolutely wonderful! We had our kitchen floors done with vinyl and also our living room carpet done. Ken Withenshaw’s crew was amazing and went out of their way to make sure we were happy with the finished product. Joe and Ken thankfully came and touched up the kitchen flooring when we accidentally messed it up (silly refrigerator...). You can’t even tell there was a problem! Joe Klotz carpet crew was incredible and completed the carpet tear out and installation very quickly. Everything looks great, and we are extremely happy!
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Spaghetti 60
Jan 16, 2018
Strange place but ok
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Joe Cancel
Jan 16, 2018
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Beckie Rush
Nov 16, 2017
I would recommend the carpet guy's, the salesman,office people, where very professional, Brandon installed my new kitchen floor he's very polite,professional and he didn't even take a lunch break,I love my new kitchen, thank you Brandon.
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Christine Rao
Nov 16, 2017
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Amar Badal
Nov 16, 2017
I would definitely recommend The Carpet Guys to everyone. Jessie did a wonderful job on the basement. Very punctual, pleasant and professional! The head of installation made sure all the details were attended to. They kept tidy during the whole job and made sure we were utterly satisfied. This was a great carpet buying experience!
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Holly Yousif
Oct 17, 2017
These guys came to my moms and did a great job! They are quick and efficient. Steve j is very polite and professional
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Anna Smith
Oct 17, 2017
OH, My, Starrssssss... My Carpet Guys Mark and Marc H, did an OUTSTANDING job. They were prompt, professional, personable and very efficient at their job. As a matter of fact our entire experience with each and every person we came in contact with at The Carpet Guys was GREAT..... from the sales presentation, the follow up thank you card and then the installation have left a lasting impression with my family. I will be sure to tell everyone I know about The Carpet Guys. Job Well Done. Keep up the Great Work ~~Smiling~~
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Eddie Jones
Oct 17, 2017
The carpet guys just installed my carpet all I can say is great job guys, I love it . Thank you
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Responded on: Oct 16, 2017 05:00 PM

Thank you very much Eddie for the feedback and for trusting us with your floor covering project!
Alicia seigneurie
Oct 17, 2017
Great job! Great guys!
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Carmen Kennedy
Oct 17, 2017
From the first phone call to the final installation - my husband and I are highly satisfied with The Carpet Guys. Michelle took the initial call. She was personable and friendly. Robert, our sales person, was on time, helpful and efficient. I had several questions and needed to find a solution and Scott, from customer service, was excelllent in terms of answering my questions and communication. He was thorough!!! Finally, Jesse and his crew were ON POINT with installation. They were on time, neat, thorough, focused and professional. We really appreciated the great clean up job. When I had the oppprtunity to ask, the employees all said they loved working for Carpet Guys. That means a great deal because they take pride in their work because the owner treats them with dignity and like they are human beings. How employees are treated matters greatly to my husband and I. Thank you and we will recommend.
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Rana Kashat
Oct 17, 2017
My husband and I had recently purchased a home and were looking at quite a bit of renovations. One of our major projects was to remove all existing carpet and replace it with new. We are very picky people, so we did our research online and went into different carpet stores, ultimately, deciding to go with a family owned business, The Carpet Guys. Being from Michigan and small business partners ourselves, we love supporting Michigan owned companies. We gave them a call. I guess they do everything at your home, which is fine by me (given how horrible the weather has been lately). We set up an appointment for around after dinner time, and so our journey began. From showing up with samples, upon samples, upon samples of carpeting in color and texture, to us choosing and making our purchase decision, to having the carpet installed and project complete, took less than 72 hours. Carpet was down in one day!! I was AMAZED at the customer service and professionalism of the employees. We even received complimentary design ideas from the sales person, which was a huge plus, considering my husband and I have no clue about these things.The carpet we picked out is sensational. It's Dreamweaver Cosmopolitan in the color Ash... It's perfect if you're looking for neutral tones. We HIGHLY recommend this company. We see the guy on TV all the time, and decided to try his business and see what happens. Do I recommend them? Heck Ya!!! Are they fast, clean, and organized? Beyond my imagination. Were their prices fair? Better than any other place we received quotes from. Sometimes you have to give the little guy a chance, and honestly, they were more professional than some of these big carpet companies.
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Will Bowman
Oct 17, 2017
Jesse crew did a great job. Carpet looks really good & they were in & out in no time.
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Sivan Sako
Oct 17, 2017
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Tj Matty
Oct 17, 2017
Great place Steve j is so cool and they work so fast I wish they didn't cause they are amazing jus ask for Steve j if u want a good experience and a people's person also the guys before them were rude and we got lucky to get Steve !!!
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AK CH
Oct 17, 2017
I'm sorry to hear that some people had a bad experience! I have nothing but positive things to say about this company. Steve J came out and installed carpet for my family and myself and he was great. The job was finished in a timely clean and professional manner. I would highly recommend them to anyone and everyone who is looking for carpet. I will be using them again.
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Rhonda Thompson
Oct 17, 2017
My husband and I have been debating about whether or not to change out our carpet. It's very worn out and stained and, honestly, we were hoping we didn't have to make the investment. We called around a few local businesses for information and pricing, finally deciding to go with the Carpet Guys. The sent a salesman out to the house. He brought a bunch of examples of carpet with him. The hardest part was choosing which one to put in our home. Everything was perfect and within our price range. It's funny, sometimes when someone tells you, "we can work with your budget" it's hard to believe them. The Carpet Guys blew us away. We are so lucky to have found them and used their service. Everything was done within one week. And, we were able to finance the purchase which was a HUGE plus! Thank you Carpet Guys for saving us money!!
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Diana Majeske
Oct 17, 2017
We had a great experience with Carpet Guys from the office staff to the installers! Originally ordered one floor and when it came I didn't like the design but the situation was handled in a fast and respectful manner and the new floor was installed a week later! The installers were very understanding and respectful of my decision not to install the original flooring. Overall, now that the job is done I can say that the installers, Ron, Tony and Jermaine did a great job installing my floors and carpet! It was a big job and it took 3 days but it was done right and to our expectations. I have already had many friends and family come and check the new floors out and have told them how great Carpet Guys are and our installers Ron, Tony and Jermaine! Thanks guys!
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Alexander Johnson
Oct 17, 2017
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Carpet Guys
Oct 17, 2017
Duhhh not sure why they're asking me if I like this place. I obviously love it so my vote shouldn't count but since google asked, I will vote. We offer same or next day installation on most occasions, we stock over 300 of the most popular styles and colors, we service between 35-65 homes per day and do our very best to try and make every one of our customers extremely happy. We're not perfect but when accidents do happen we try our best to do everything within reason to make it right to the best of our ability. Most importantly, we care. We really really care.
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Ron Crowe
Oct 17, 2017
Tear out of old carpet and re-carpet our upstairs bedroom (story and a half bungalo), stairs and walk-in closet. Our sale process, with Matt was very smooth and pleasant. We needed time to hire and complete repainting of the same area so Matt arranged for up to 3 months storage of our carpet in their warehouse. When the painting was completed, about a month after signing and putting a down payment with TCG's, I called the Installation Department and scheduled installation within a few days of my call. Will and Alex{?} arrived and quickly went to work. They did a superb job of installation and cleaned up everything, including vacuuming. The old carpet was neatly cut and taped up for disposal with our city trash hauler. Will and Alex worked their butts off and were extremely pleasant to have in the house. The carpet and padding look awesome and it is so soft and plush that you could sleep very comfortably on just the floor. GREAT JOB, CARPET GUYS!
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Herbie Langman
Oct 17, 2017
Outstanding professionalism service from start to finish. I am very satisfied. The installers worked VERY HARD !! Brandon Ben and Dave H. A superior quality well done job guaranteed. To the President Joe Zago. At the carpet guy's. Thank you.
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Kathie Matora
Oct 17, 2017
David and Adam installed our new flooring and did an outstanding job!! Very courteous and professional and our floor looks great. David also came up with a brilliant solution to a problem step up into the kitchen which turned out perfect. I would highly recommend The Carpet Guys and ask for David to install your flooring!
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Carl Gilmer-Hill
Oct 17, 2017
Fantastic basement carpet installation job and service by Jesse and his crew! They arrived first thing in the morning, were fast, courteous, and professional throughout the day, and from the look of things so far, are providing us a great result! Our salesperson, Maz, the various schedulers, and, now, the installation team, have all been terrific. Nice job, Carpet Guys!! We look forward to having you back when the special order portion of our carpet order arrives.
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Responded on: Oct 16, 2017 05:00 PM

Hello Carl, My name is Nicholas Peoples I am the customer support manager for The Carpet Guys. I would like to take the time to thank you for your review. The feedback that you provide us is so valuable in helping us to continue to improve our service and remain the #1 flooring company in Michigan. I am very happy to hear that your experience with us was a good one. We work hard to serve our customers and seeing them satisfied is reward enough. If there is anything else that I could assist you with please don't hesitate to call me and I will assist you in any way that I can. Thank you
Kim Carey
Oct 17, 2017
Jessie and his team were great very very professional, clean , and efficient. I had carpet installed throughout my home and no matter what was being done he asked and clarified everything . would recommend them highly . again thanks goes out to Jessie and his team ....Job well done!!
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Responded on: Oct 16, 2017 05:00 PM

Thank you so much Kim. We appreciate your business and the feedback very much. Have a happy and safe holiday!
James Silver
Oct 17, 2017
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Matthew Gale
Oct 17, 2017
These guys are great! Jesus and Ramon did a professional install. These guys take their job seriously and it shows. Great value from The Carpet Guys.
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Sue Harper
Oct 17, 2017
Really great products and expertly done installation with warranted installation service. The installers were very detailed in my home and with my furniture. Can't beat the pricing and convenience of in home buying -- the product warranty is outstanding on the carpet and padding. They did an outstanding job and I will be a repeat customer. Job well done Carpet Guys!!!
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Chris Dailey
Oct 17, 2017
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Tommy Kash
Oct 17, 2017
Best group of people! I love The Carpet Guys
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jamie whisnant
Oct 17, 2017
Great place
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Catherine S.
Jun 25, 2017
I am so happy we finally have new carpet in our home. My husband and I have two dogs and it was getting time to replace our living room and bedroom carpet. We decided to call The Carpet Guys since we see there funny commercials on tv, since they say the move the furniture. They came to our house and we loved the options and our rep Matt was awesome! We are so happy with the new carpet and would recommend them to our friends. Thank you for making it fun and affordable.
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Derek F.
May 15, 2017
I had carpet installed in my bedroom a little while ago, and the experience I had with The Carpet Guys was top-notch. They were on top of things 100% and had answers for all the questions I had. If I ever need new flooring again, I'll be calling them.
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Elizabeth M.
Apr 07, 2017
Dave and Adam top notch and excellent craftsmanship. They went the extra mile and I highly recommend this company for hard flooring and carpet. Thanks Carpet Guys!!
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Rana K.
Mar 18, 2017
My husband and I had recently purchased a home and were looking at quite a bit of renovations. One of our major projects was to remove all existing carpet and replace it with new. We are very picky people, so we did our research online and went into different carpet stores, ultimately, deciding to go with a family owned business, The Carpet Guys. Being from Michigan and small business partners ourselves, we love supporting Michigan owned companies. We gave them a call. I guess they do everything at your home, which is fine by me (given how horrible the weather has been lately). We set up an appointment for around after dinner time, and so our journey began. From showing up with samples, upon samples, upon samples of carpeting in color and texture, to us choosing and making our purchase decision, to having the carpet installed and project complete, took less than 72 hours. Carpet was down in one day!! I was AMAZED at the customer service and professionalism of the employees. We even received complimentary design ideas from the sales person, which was a huge plus, considering my husband and I have no clue about these things.The carpet we picked out is sensational. It's Dreamweaver Cosmopolitan in the color Ash... It's perfect if you're looking for neutral tones. We HIGHLY recommend this company. We see the guy on TV all the time, and decided to try his business and see what happens. Do I recommend them? Heck Ya!!! Are they fast, clean, and organized? Beyond my imagination. Were their prices fair? Better than any other place we received quotes from. Sometimes you have to give the little guy a chance, and honestly, they were more professional than some of these big carpet companies.
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Herbie L.
Mar 18, 2017
The Carpet Guys are the Best choice you could make when it comes to sales service and selection. I am a new client who found out about the company on television and vivid advertising methods. It started with one simple call. Tiffany the receptionist. Appointment coordinator set me up with a free in home shop at home estimate. I was able to get what I needed and desired. My sales associate Robert Rodgers was very.Professionally well groomed and organized. Hes was understanding friendly and knowledgeable.without the high sales pressure. I want to say thank you to everyone at the carpet guy's first and Foremost the installation crew the installers. Brandon Ben and Dave H. They were very careful moving the furniture and moving it back in place. Also very polite the 3 gentlemen were very neat and clean cut. PROMPT and RELIABLE. They were the same way. When being and staying organized around areas they were working in. I am so very satisfied. To the President Joe Zago. Your installers worked VERY Hard. On my installation order they were a joy to have in my home. Not only will you be wise when it comes to selecting the carpet Guy's. You will be at ease so you can rest assure and be guaranteed a well done quality installation job. Sincerely Herbie Langman. Homeowner Inkster Michigan.
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Rhonda T.
Mar 18, 2017
My husband and I have been debating about whether or not to change out our carpet. It's very worn out and stained and, honestly, we were hoping we didn't have to make the investment. We called around a few local businesses for information and pricing, finally deciding to go with the Carpet Guys. The sent a salesman out to the house. He brought a bunch of examples of carpet with him. The hardest part was choosing which one to put in our home. Everything was perfect and within our price range. It's funny, sometimes when someone tells you, "we can work with your budget" it's hard to believe them. The Carpet Guys blew us away. We are so lucky to have found them and used their service. Everything was done within one week. And, we were able to finance the purchase which was a HUGE plus! Thank you Carpet Guys for saving us money!!
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Kim V.
Mar 17, 2017
I'd like to personally thank Tiffany, the customer service/install manager, For all her help! Her courteous kind treatment of me as a customer. She went above & beyond to accommodate anything I needed help with. She was one of the best customer service helpers I've experienced in over 20 years. Tiffany was the reason I decided to become a repeat customer.
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Amanda M.
Dec 09, 2016
I love the Carpet Guys They're amazing. They are so kind and helpful and did an amazing job on my home.
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Shaharra L.
Dec 09, 2016
This is an amazing company. It was a one stop shop for me. Here i got to look at not only carpet but hard surfaces to. The people are very friendly. I would strongly recommend them to anyone
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Brittany Amber
Oct 17, 2016
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Ck M
Oct 17, 2016
these guys helped us out of a crazy situation by working hard and offering the best customer service, going over and above to get a complicated job done. i would totally call them again, they took care of a hard situation in the best way possible. over and above from the office, installers and even the owner.
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Sharie Vilk
Oct 17, 2016
I have worked with Joe Zago and The Carpet Guys team for over 3 years. They are a solid company that treats consumers how they would want to be treated You can tell that every person there loves what they do and that joy carries over to their work. Hands down, BEST carpet company to work with!!! Focused, professional and honest. No surprise they were voted #1 Carpet Dealer in 2014 & 2015. On a personal note ... Joe Zago is probably one of the nicest people I have had the pleasure to work with. His generosity towards his staff, the community and his colleagues is incredible. He knows the success to a company requires a great team. Joe Zago is the leader of that great team.
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Responded on: Oct 16, 2016 05:00 PM

Thank you so much Sharie, that brought tears to my eyes. We all work extremely had to do the very best job we can for our customers as well as our staff. Being a small startup has been extremely challenging to say the very least, but when I hear this type of feedback it makes it all worth while. THANK YOU, and happy holidays to you and your family. Hugs, Joe
Vzw Store
Oct 17, 2016
Carpet guys did excellent work for us and we will use them again most definitely Fast service and quality work
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Brittany Betleja
Oct 17, 2016
They did a very nice job on my mom's house and i plan on using them as well. Really great service and aggressive pricing.
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Mac K
Oct 17, 2016
They installed the carpet on time and in budget! And the wife was very happy with their install!
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Theresa Grayville
Oct 17, 2016
Really great store to deal with. They came out to my house with all the different swatches of carpet and laminate flooring. The buying process was painless and no pressure. the installation went smooth and I am happy with the customer service I received after the sale was done as well.
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Erin Robinson
Oct 17, 2016
Mom and I both got new carpet from the carpet guys and are both very happy. The price was good but the level of service was way better than anywhere we shopped.
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Responded on: Oct 16, 2016 05:00 PM

Thank you so much for trusting us with your flooring purchase. With so many well known local companies such as Art Van, World of Floors, Empire Today, The Home Depot, and Carpet Center Floors, We are very pleased that you chose us to do business with. If I can personally be of any further assistance in any way, please feel free to reach out to me directly and I will do whatever I can to assist you in a very timely manor. I am very grateful for your trust and your business and promise to never let you down. Happy Holidays to your entire family. Sincerely, Joe Zago President The Carpet Guys, LLC.
John Mitchell
Oct 17, 2016
Hands down best two carpet installers in the area. They both totally redeemed my experience. Good business begins with customer service. You can not put a price on that. Thanks guys the pleasure was all ours. You both are appreciated. Sincerely, The Mitchell Family
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Tracy Bradly
Oct 17, 2016
I had The Carpet Guys install carpet for my home in Warren, MI and had a really great experience. The buying process was easy and pressure free. the prices seemed in line with what i researched online and much cheaper than a couple other quotes. The level of personalized service was what really made them stand out though way above what i had expected and I am very happy I chose to use The Carpet Guys. The installers were friendly and professional. they even moved my furniture for me and vacuumed up when they were done working.
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Responded on: Oct 16, 2016 05:00 PM

I am very happy to hear of your great experience with my company. If there is anything at all I can do to further assist you in any way what so ever, please feel free to contact me directly. Sincerely, Joe Zago President The Carpet Guys, LLC.
Theresa G.
Dec 19, 2015
The Carpet Guys are always on TV for helping people in our local community so I called them first when it was time for me to get new carpeting. The process was fast and easy and the price was right so I went with them and decided not to get any more bids like I had planned. I'm happy that I did because the installation went well and I love my new carpeting from The Carpet Guys.
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Joya H.
Dec 15, 2015
The Carpet Guys really did a fantastic job. Hands down a flawless buying experience. I am very happy.
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Joya H.
Dec 15, 2015
The Carpet Guys were grade A+++ from beginning to end and then some. I am so so soooo happy that I was recommended to The Carpet Guys. My designer was extremely helpful and the installation team was fantastic as well.
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Tracy B.
Dec 14, 2015
Jon from The Carpet Guys game my sister and i great deals on our new residential carpeting and our installs went well too. very happy customers here!
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Bobby A.
Dec 14, 2015
Carpet Guys did a great job. The service was excellent and I am satisfied with the price I paid. Great value for the level of service I received.
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Bobby A.
Dec 14, 2015
I had it out with the guy from Art Van and Empire was even worse. I used a referral service that i found online to get linked up with The Carpet Guys and I wish I would have started there to begin with. The service was excellent, the price was fair and the entire process was stress free and easy.
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Tracy B.
Dec 14, 2015
The Carpet Guys sold me new carpet and laminate flooring for my home in Warren. The sales person was helpful and knowledgeable. The price was fair and the installation went smooth. Nice people to work with and definitely worth the money spent.
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Brittany B.
Dec 14, 2015
Love supporting locally owned businesses, my mom needed new carpet so I told her to use The Carpet Guys who are two miles down from her house. They did an awesome job helping my mom pick out carpet and installing it. It was a quick process too. She's very happy about her new carpet and referred two of her friends to them who just got new flooring from them too both in the last month and who are also very excited. I will continue sending people their way. Very pleased! My mom is ecstatic!
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Marylynne J.
Dec 14, 2015
I was referred to The Carpet Guys by my sister who recently got her carpet replaced by them and with three kids and a dog I needed new floors quick before the holiday season. I called them Monday afternoon and they came to my house Tuesday morning with tons of carpet samples. I compared them to a few other companies but they overwhelming helpful and a locally owned company so needless to say I went with them coming from a family owned little diner. Now I am actually excited to have my family over for the holidays and to show off my brand new floors, my house actually looks new again. Thanks Carpet Guys for all the help!
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Casey R.
Dec 06, 2015
The entire process from start to finish was impressive. Our sales guy was very informative and spent all the time needed going over our options. He offered a better price then the first company we had out. We agreed to move forward. Installation went seamlessly. I was so happy with the work that I referred my Mom. I would highly recommend The Carpet Guys.
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Steven B.
Aug 11, 2015
The Carpet Guys show an overwhelming desire to get the job done right!
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Paul M.
Jun 02, 2015
We recently had carpet installed by The Carpet Guys. We were looking for something affordable, and The Carpet Guys offered a great, interest-free credit program that we took advantage of. Pros: Overall, our experience was very positive. Our salesman was very nice, and he wasn't pushy at all. Additionally, the installer was on time, and he and his sons were knowledgeable, courteous, and they worked all day to complete my job (2,500 sq ft home) in one day. The carpet padding leaves a little more to be desired, but we knew we were getting a cheaper product, so that was not a shock or anything. The carpet itself is nice. I called the office after about a month because our seams were very noticeable in a few spots, and the company sent the installer back out, and he did a nice job of blending the carpet so that they were no longer noticeable Cons: The contract came with a free vent cleaning, which is a nice add-on considering there were a lot of carpet fibers that fell into the vents; however, on three separate occasions, I rearranged my schedule to be home for this cleaning and all three times, the company canceled on me. Once for a "truck malfunction," once because of "rain" (it was sunny and 60), and the third time, the truck just never showed- with no call or explanation. Finally, on the fourth try, we got our vents cleaned. I only knocked off one star because of this because A) the carpet was the most important thing and B) I assume this was contracted work, so not necessarily the fault of The Carpet Guys. Again, other than the fact that I wish I would have inquired about upgrading the padding, I've been happy so far.
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JosephLarue
Jan 11, 2015
fast and friendly. five stars The Carpet Guys were not only fast, but they are really great guys to work with. Fair pricing and quality workmanship. You can't go wrong with this outfit.
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Karo T.
Jan 09, 2015
Had my hardwood floors remodeled and adding carpet to our bedrooms. Very nice reliable people, professional and most definitely accommodating. My wife was giving them a hassle lol... but they just responded with smiles and even more hospitality. I even checked the price we were given and it's well under the average, not including the discount. Great company that I'll refer to my friends and family.
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Justin H.
Jan 08, 2015
The Carpet Guys installed new wall to wall carpeting in my home in Macomb County MI. The people were polite to talk to over the phone, my sales person was very friendly and helpful, my installers were great too. I can not complain at all, these guys did a fantastic job. Good Michigan company to buy carpet from in Metro Detroit.
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Justin H.
Jan 07, 2015
The Carpet Guys were extremely helpful as well as professional. I am happy that I chose to do business with them over the other bids that I received. They were genuine and very attentive to detail.
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Brandon L.
Dec 31, 2014
Great people to work with. The carpet Guys go to their customer's homes for free with a lot of different carpeting samples. Fair prices and fast installation service. Great company.
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Brandon L.
Dec 31, 2014
Really nice people to work with. Good fair pricing and excellent installation work.
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Doreen M.
May 21, 2014
Great carpet! Kevin sold us beautiful carpet that matched our home decor, Brad and Efron installed it, and it looks great! They work with all budgets :)
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Yvonne I.
Oct 03, 2013
Great Guys!! I needed some advice on flooring so I called The Carpet Guys for an in home consultation so that I can actually see the samples in my home and not in the store. Joe was very polite and informative. He did not try to oversell me nor did he pressure me to make quick decisions. He walked me through my options and was patient with all my questions. I was impressed. Since I was getting furniture delivered the next day he even was able to squeeze me in for next day installation. When the installer came he was also polite, professional and proficient. Overall experience was Great! Thanks Guys!! I'll be sure to recommend you to all my friends and family.
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Ken O.
Oct 02, 2013
Fantastic experience. We recently finished our basement and got multiple quotes from different flooring companies in the area. Prices ranged from $1,500 to $4000 to put new carpet in our basement. The Carpet Guys came very highly recommended and we decided to move forward with them. The price was fair but the service was incredible. They did it all. Literally. The moved all of our junk out of the way including our pool table. They leveled out an area of the floor so the new carpet would look good once it was installed. They even made our ratty looking stairway look clean cut and classy. the new carpet looks great and I can not stop bragging about how well I was treated from the initial phone call, to the sales process, and then to final carpet installation. Each member of The Carpet Guys treated our family like gold at each step of the way. great work. All companies should be like The Carpet Guys.
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Ken O.
Dec 21, 2012
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cheeseimo
Jan 09, 2012
The carpet guys were awesome! We had our hardwood floors refinished and a whole house carpeted by them. The entire experience was top notch. The hardwood floors have never looked as good as they do now. It looks like we removed our old floors and installed laminate. Perfect finish and color.the carpet is amazing how plush and high quality. It transformed our home completely! The installers were so kind and patient and did a flawless job. Joe, our sales rep was a pleasure to work with. Honest, patient, no pressure, and so down to earth and friendly! A++
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michmom538
Oct 04, 2011
My husband and I called the Carpet Guys after getting 3 other quotes. They had the best price and Shawn offered great service during the appointment. An issue arose after installation, and Joe handled it promptly and courteously. He was at my house at 9:30 on a Sunday night working on a solution. The flooring looks great and we appreciate the great customer service. We would use them again.
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5tiffler
Jul 07, 2011
These guys are great!! I recently needed carpet for my home office, and a friend suggested I give them a call. I didn't really feel like going to a big store to look at samples, but I was concerned that being a small room they wouldn't make time for me. My concerns were laid to rest when they offered to send some one out the very next day, and before the weekend I had beautiful new carpet!! The office people were friendly, the salesman was friendly, and the installers were FAST!
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rebeccahutch
Jun 04, 2011
I would HIGHLY RECOMMEND The Carpet Guys to EVERYONE!! I am a recently divorced single female who just moved to the Detroit Area from Denver. I bought a new home in Sterling Heights and needed some new carpeting. I first called Empire today and had an awful experience. The person from Empire was rude and high pressure and his prices were almost double what most of my other quotes were. I had Sears come out and give me a quote and my experience was very similar to the Empire Carpet experience. After having two bad experiences with the big named companies, I started doing my homework online and searching reviews of a lot of the local companies. When I came across the Macomb Carpet Guys, I was impressed by the reviews but skeptical at the same time due to my experience with the other two companies. When Shawn, from The Carpet Guys came to my house, he arrived within his 30 minute time window, was dressed neatly, had a large variety of samples for me to look at, gave me a good price quote, and did not pressure me or make me feel uncomfortable in any way unlike Sears and Empire Carpets. I took his card and had one more company come out the next day. The 4th company had the lowest price, but I didn't feel completely comfortable with the guy so I took his quote and asked him to leave my home. I felt overall the most comfortable with my 3rd quote which was from The Macomb Carpet Guys. I am so happy that I went with The Carpet Guys. My purchase experience was fun and comfortable, my installation experience went smooth and everything went great. My new carpet is fantastic! I love it. I will be having The Carpet Guys Macomb back out to my home in the next couple months to install carpet in my bedrooms and finished basement as well. My experience with the Carpet Guys was great from start to finish and I would HIGHLY RECOMMEND The Carpet Guys to anyone looking for new carpet in Sterling Heights of Macomb Michigan.
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motorcityb
Feb 01, 2011
I highly recommend the Carpet Guys to anyone looking for a great product with a great price. My experience was top notch from the moment I called to set up a quote. Carpet Guys came to my house, showed me many samples based on my personal... wants/needs, gave me EXCELLENT pricing, and set an installation appointment just a few days later. The installers were extremely respectful of my home and did an amazing job. Everyone that comes to my home compliments us on our carpet and "ooh's and ahh's" about how soft and gorgeous it is! In addition, I have referred several friends and family members to the Carpet Guys and each and every one of them has raved about how wonderful their experience was! 5-Stars for the Carpet Guys, LLC!!!!
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