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Chris Alles
Jan 21, 2019
When we decided it was time to change the carpet there was only one place we were going to go. We had purchased flooring from them in the past so we knew what type of great service and product we were going to get. They have a good selection of samples and in stock carpet. The installers were on time. We had no problems with any part of the job they performed.
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Responded on: Jan 22, 2019 06:52 AM

Hi Chris, Thank you for the positive feedback. It is always a pleasure to work with repeat customers and we know and understand you have options, but you chose to give Carpet Mart your business and we are grateful. Thank you! Warm regards, Carpet Mart
Judy Ackerman
Jan 14, 2019
John and the Carpet Mart crew were more than helpful in our purchase of an area rug and carpeting. They were price competitive with a good selection, very informative, patient, accommodating in scheduling, and great in follow-through. Every question and issue was researched and/or answered in a timely manner. They really do care that the customer is very satisfied. BH Carpet Mart is a true example of great customer service with a great product line!
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Responded on: Jan 21, 2019 04:00 PM

Thank you for your kind words, Judy. It was our pleasure working with you and we look forward to doing future business!
Rebecca Russell
Jan 08, 2019
Buying new carpet is exciting but can be stressful! Carpet Mart took all of the stress out of the experience and I got to enjoy the anticipation! Tom was amazing in helping us pick out our carpet and has the best customer service skills in the area! They really make you feel like family! His dad came out and measured the next day and in under a week, we had our carpet installed! Installation was flawless and the carpet exceeded my expectations! If you’re in the market for carpet, you are doing yourself a disservice if you don’t go with Carpet Mart!!! Best decision ever!!!
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Responded on: Jan 09, 2019 06:51 AM

What a great way to start the day! Thank you for sharing your personal shopping experience at Carpet Mart with others, Rebecca. We work tirelessly to create an enjoyable shopping experience like no other and we are truly grateful for the opportunity to earn your business! Thank you, Carpet Mart
Nikki Ray
Dec 08, 2018
We recently ordered a large amount of tile for remodeling our kitchen and bathrooms. Our salesman was very knowledgable regarding the brands of tile, measurements, and the installation of the tile. We are very happy and the tile looks amazing! Thank you for everything!
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Responded on: Dec 08, 2018 06:59 PM

Awesome! Thank you for letting us know how we are doing, it was a pleasure doing business with you and please keep us in mind for future home improvement projects! Thank you, Carpet Mart
Tammy Juroff
Dec 01, 2018
I am very impressed with new carpet in our upstairs. Thank you John for a job well done, from measuring to installing it. If ever in need of any flooring in future I will return to Carpet Mart.
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Responded on: Dec 03, 2018 04:00 PM

Hi Tammy, Thank you for the opportunity to earn your business and for leaving a review of your personal shopping experience here at Carpet Mart in Benton Harbor, Michigan. Please enjoy your new carpet flooring and keep us in mind for future home improvement projects!
Bob Burch
Nov 30, 2018
Carpet Mart recently installed new hardwood floors and carpet in my home. The exceeded my expectations. The installation went smooth and was completed on time. I am very happy with the quality and final appearance of the products I purchased.
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Responded on: Nov 30, 2018 01:11 PM

Thank you so much for your kind words, Bob Burch. We really appreciate you taking the time out to share your experience with us. Cheers, Carpet Mart
Jessica Bauer
Nov 15, 2018
Had a wonderful experience working with Carpet Mart. We installed carpet in our upstairs and they helped us pick the right type of carpet for our growing family, stay in our budget and helped discuss the logistics/expectations of install while living in the home. It was a smooth and professional process from start to finish. Would definitely recommend!! Plus have an awesome in-stock selection of carpet!
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Responded on: Nov 15, 2018 05:12 PM

Thank you for publicly sharing your personal shopping experience with others and also for providing a strong endorsement for Carpet Mart. Thank you for your business!
Lorilyn VonKoenig
Oct 16, 2018
Working with carpet mart and the Kolaskeys is a pleasure. I have had my beautiful white carpeting for 20 years and it is still gorgeous. They advised us on the type of carpet for wear and tear and they were spot on! The shopping, competitive pricing and installation were outstanding. I would recommend them as my 1st choice for flooring! You won’t be disappointed Lori VonKoenig
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Responded on: Oct 13, 2018 05:00 PM

Thank you for sharing your personal shopping experience with other consumers who are in the market to purchase carpet or other types of flooring products. We strive for complete customer satisfaction and your kind words are the finest thank you we could ever hope to receive from a valued customer!
Sandy Glick
May 04, 2017
Great customer service.
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Responded on: Oct 13, 2018 10:06 AM

Thank you for providing us with direct voice of the customer feedback regarding your shopping experience at Carpet Mart!
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