John and the Carpet Mart crew were more than helpful in our purchase of an area rug and carpeting. They were price competitive with a good selection, very informative, patient, accommodating in scheduling, and great in follow-through. Every question and issue was researched and/or answered in a timely manner. They really do care that the customer is very satisfied. BH Carpet Mart is a true example of great customer service with a great product line!