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Lori Graves
Feb 21, 2020
I was here visiting my brother and he took on this renovation after stopping by American Carpet One show room. From the sales clerk Chassidy , Aaron and Brent who came out to measure the rooms to the excellent crew Jeffery ,Dave , Chris M , Marc, Alika and Jonathan who were fabulous. We even had a power outage and they continued to work. The team was professional, courteous and positive. We couldn’t have been more pleased. Thank you Thank you Thank you
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Nathan Masaki
Feb 18, 2020
Nolan & Alan came on time for my carpet installation. They were professional, friendly, and fast finishing the carpet install before the quoted 4hr estimated time. Will definitely use them again.
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Responded on: Feb 20, 2020 04:00 PM

Thanks for the 5 star review, Nathan! We're happy to hear that our team was friendly and installed your new carpet in a timely manner. We appreciate your business!
titabrah
Feb 07, 2020
I had to take a moment to convey my sincere thank you to one of the best in the carpet business on O'ahu, bar none. Let me preface this by saying I am of the "white glove" type, extremely detail oriented and expecting a clean, precise transaction. I'm sure you can all relate to how difficult it is to find that... in any field of business and when you do, they are considered "diamonds". American Carpet One is one of those "diamonds". I've had several transactions over the years with this company and they are so incredibly professional. Without fail, I am always very pleased with this company's great work ethic and training. Thank you Glenn "Yama" Yamashiro who coordinated the entire project in seamless fashion. Please request him before he retires! Preston, Robert, Tony, Christian M., and Romell. I made a point of jotting each name down to convey that their install was sheer perfection for a fussy client as myself. Thank you for your respect, patience, and expertise... so very impressed with the results. Denies, your contribution to our home is immeasurable, thank you for the attention to details and follow up. Dyson, lead carpentry and Ikaika. Keep these guys in mind for American Carpet One's new department of kitchen and bathroom remodels, I know I will as I plan on further business with them, top notch! Whew, that's my list! You will not be sorry working with any of these wonderful people. Their number is solidly in my virtual rolodex to be used again and again. A Big Mahalo!
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titabrah
Feb 06, 2020
I had to take a moment to convey my sincere thank you to one of the best in the carpet business on O'ahu, bar none. Let me preference this by saying I am of the "white glove" type, extremely detail oriented and expecting a clean, precise transaction. I'm sure you can all relate to how difficult it is to find that... in any field of business and when you do, they are considered "diamonds". American Carpet One is one of those "diamonds". I've had several transactions over the years with this company and they are so incredibly professional. Without fail, I am always very pleased with this company's great work ethic and training. Thank you Glenn "Yama" Yamashiro who coordinated the entire project in seamless fashion. Please request him before he retires! Preston, Robert, Tony, Christian M., and Romell. I made a point of jotting each name down to convey that their install was sheer perfection for a fussy client as myself. Thank you for your respect, patience, and expertise... so very impressed with the results. Denies, your contribution to our home is immeasurable, thank you for the attention to details and follow up. Dyson, lead carpentry and Ikaika. Keep these guys in mind for American Carpet One's new department of kitchen and bathroom remodels, I know I will as I plan on further business with them, top notch! Whew, that's my list! You will not be sorry working with any of these wonderful people. Their number is solidly in my virtual rolodex to be used again and again. A Big Mahalo!
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C M
Feb 06, 2020
Christian & Amiel, fine quality work. Highly recommend American Carpet One. Courteous and professional getting the job right!
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Responded on: Feb 24, 2020 10:03 PM

Thanks for sharing these kind words. We're happy to hear that you enjoyed working with Christian, Amiel, and the rest of the team. We hope to work with you again in the future!
Marjorie Hankins
Feb 04, 2020
Christian and Destin were prompt and thoughtful as well as most courteous toward us and addressed me by name. They were a joy to have in our home.
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Responded on: Feb 24, 2020 10:03 PM

Thank you, Marjorie! Customer service is always our top priority so we're very happy to hear you had a great experience working with our team. We hope you enjoy your new flooring for many years to come, and if you ever have any questions please feel free to reach out to our store. Thank you again!
Eva Basso
Jan 31, 2020
Great experience with American Carpet One from the showroom salesperson to our installers. Alan and Nolan quickly installed 2 rooms in our North Shore apartment. They were very friendly and did a fantastic job.
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Responded on: Feb 24, 2020 10:03 PM

Thanks for taking the time to leave a review, Eva! We're happy to hear that you enjoyed working with Alan, Nolan, and the rest of the team. Please let us know if we can assist you in any other way!
ROBBI ARANITA
Jan 30, 2020
Mahalo Chas Baysa-Chun, Jeff Soriano, Chris M, Marc and Eric for installing the hawaiian collection kilauea koa planks on the first level and stairs in our home. The process from start to finish was executed with the utmost professionalism. I can’t say enough about how friendly and knowledgeable the staff are! Special thanks goes out to Chas for her knowledgeable expertise when selecting, scheduling and the follow up. Jeff, you were here for the entire week. You are skilled, detailed oriented and a hard worker. Chris you was here for the first few days and his work ethics and attention to detail were spot on! I enjoyed their company and friendly nature. Jeff and Chris are a dynamic duo, looking forward to working with them and Chas in the future. Thank you to Marc and Eric for doing the finishing work under Jeff’s supervision, the floors are so beautiful. I highly recommend American Carpet One Floor & Home Mahalo, Robbi A.
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Responded on: Feb 24, 2020 10:03 PM

Thanks for the 5-star rating, Robbi! We appreciate your kind words and glowing review! We're so glad to hear you had a great experience working with our team, and hope you enjoy your new floors for many years to come. Please feel free to reach out to us at any time if you ever have any questions. Thank you again.
John Eckels
Jan 30, 2020
Christian, Chris. J., And Rachel D. from American Carpet one provided me fantastic service. Everything from purchase of carpet to delivery to installation was spot on. A big thanks to all. Cheers John
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Responded on: Feb 24, 2020 10:03 PM

We appreciate you taking the time to review our store, John! We're happy to hear that we could make the carpet buying process stress-free. It was our pleasure!
Cheryl Albright
Jan 30, 2020
I just had indoor/outdoor carpeting installed on an outdoor lanai by the team JP, Dustin, and Chris and they were AWESOME, very helpful, very nice, and SUPER efficient. They even helped fix one of the wheels on my outdoor grill that I found had been broken unexpectedly. I am also a 3rd time customer of Carpet One - I LOVE their products , installers, and service - Carpet One is THE ONE to go with for your flooring needs...been a return customer for over 14 years.
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Responded on: Feb 24, 2020 10:03 PM

Thank you, Cheryl! We hope you enjoy your new flooring on your lanai for many years to come. We appreciate your raving review and have always enjoyed working with you over the years. Thank you for being such a loyal customer. If you ever have any questions please don't hesitate to reach out. Thank you again.
Bonnie Maxson Lee
Jan 29, 2020
Christian and Ronel were amazing! Great service, great job, super polite and respectful.
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Responded on: Feb 24, 2020 10:03 PM

Thank you for the wonderful review, Bonnie! We are thrilled to hear you enjoyed working with Christian and Ronel and that they took great care of you. We appreciate your business!
Sleepy Riveral
Jan 25, 2020
American Carpet One is the best place to go when you need flooring assistance. Awesome team. From installation team to project manager (Jared Van Keuren) very knowledgeable and very professional. We love all the carpets that they had previously installed within the units that we owned at the Executive Centre Apartments.
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Responded on: Feb 19, 2020 03:19 PM

Thank you for the kind words! We have enjoyed working with you on the installation of the floors in the apartments and hope everyone who lives there enjoys them for many years to come. If you ever have any questions regarding the installation please feel free to reach out. Thank you again!
Preston Konno
Jan 24, 2020
Great job Speedy and friendly service Christian and Ronel did a great job Thanks
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Responded on: Feb 19, 2020 03:19 PM

Thanks for the positive feedback, Preston! We're happy we could help!
Kathleen Oyadomari
Jan 23, 2020
Our great experience with American Carpet started with Maureen “Mo” Silva, our sales representative. She was very informative, helpful, responsive and accommodating. David, Eric, Jon, Alika and Jeff did an excellent job with the installation of the laminate flooring. On the first day, they introduced themselves and were friendly, pleasant and always on time. At the end of each day, they always cleaned up and advised us when they were leaving. Their workmanship was very good and neat. We love our new floor and would highly recommend using American Carpet.
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Responded on: Feb 19, 2020 03:19 PM

Kathleen, we appreciate your kind words and 5-star review! We're happy to hear that our team members were helpful and professional and hope you enjoy your new floors for many years to come. Please let us know if there are ever any questions we can help with!
BD
Jan 22, 2020
Christian and Fusi were awesome. They showed up on time and were very professional. Installation was quick and the carpet looks great. This is my second time using American Carpet One and I will use them again.
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Responded on: Feb 19, 2020 03:19 PM

We appreciate your 5 star review, BD! We're happy to hear that the installation process went quickly and that you're enjoying your new carpet. If you need anything else, please don’t hesitate to let us know!
Byron Oyadomari
Jan 21, 2020
Thanks to the American Carpet One team of Christian and Destin we’re enjoying our newly enstalled carpet! They arrived on time and left the area neat and clean. We will always use your company for our flooring needs.
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Tony Tam Sing
Jan 20, 2020
We were so impressed with the work of Jeff, Junior, Dave N., Marc, and Jonathan. They installed our flooring with such professionalism and excellence, with an eye for visual design. We were so impressed. They worked diligently and cleaned up so thoroughly. Jeff even hosed down our patio when the job was completed. Five star workers.
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Responded on: Feb 19, 2020 03:19 PM

Thank you for the glowing review, Tony! It's wonderful to hear that our installation team went above and beyond. We will make sure to let our team know how much you appreciated their help. If you need anything else, please don’t hesitate to let us know!
Kris Pedersen
Jan 19, 2020
Junior, Alika, Jeff, Ronel, Aris, and Arnel were an awesome crew!!! They were always on time, calling before they arrived so I could let them in. The work was fast, clean and efficient. The foreman, Junior, was extremely polite and accommodating. I would recommend them to everyone I know that needs flooring work done. A++++
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christopher foster
Jan 16, 2020
We heard about American carpet one initially from Rachael (who is awesome and works in their purchasing department). She referred us to Jenny who works in sales. Jenny was amazing, she listened to our preferences and our budget concerns, and took her time to make sure we found the right carpet for us. Alan and Nolan were our carpet installers. They were on time, carefully and expedient (finished early) removing our old carpet and installing our new carpet. These guys just like Jenny take their time to answer questions and address concerns, and even get to know you as a person and not just another customer. They were polite and pretty funny too. In all, I think you’d be hard pressed to find a carpet and flooring company with such fair prices and such excellent customer service.
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Responded on: Feb 14, 2020 08:36 AM

Thanks for the kind words and 5-star review, Christopher! We're happy to hear that our team members were helpful and professional. We also hope you enjoy your new flooring for many years to come, please let us know if there are ever any questions we can help with!
Keoni Chan
Jan 15, 2020
Had the pleasure of speaking with Pua on the phone. She was very helpful in guiding me in a stressful situation. I could not explain the product and sent her a picture of what I was looking for and in no time did she find what the product was, she also sent back its measurements. Thank you Pua for being professional and for the quick response.
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Responded on: Feb 14, 2020 08:36 AM

Thank you, Keoni! We appreciate the kind words and the 5-star review. We'll be sure to let Pua know you had a great interaction with her. If you need anything else, please don’t hesitate to let us know!
JennyLee Tam Sing
Jan 10, 2020
Christian and William installed our carpet today. We were MOST impressed with their professionalism, courtesy, and work ethic, as well as their people skills. They really worked hard and went above and beyond with an impressive attitude. Awesome, guys!!! Jenny and Tony
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Responded on: Feb 09, 2020 01:41 AM

Thanks for the wonderful review, JennyLee! We're so happy to hear that our team was professional and went above and beyond. We appreciate your kind words and hope that you enjoy your new carpet!
Leslie Liu
Jan 09, 2020
Jeff Soriano & Alika we’re friendly, easy to work with & did excellent work installing flooring in our guest bath, they were efficient & clean & made sure the job went smoothly & to our satisfaction- We are and will continue to be satisfied return customers
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Responded on: Feb 09, 2020 01:41 AM

Thanks for the 5 star review, Leslie! We're happy to hear that our installation team worked efficiently and was respectful of your home. We appreciate your kind words and hope to see you again soon!
karen kramer
Jan 07, 2020
American Carpet One Floor & Home gave out FREE carpets to teachers! This was amazing. It was well organized and a an overall great experience. Thankful that they thought of teachers and their students! Thank you to Mason for taking the carpet to my car! THANK YOU ACO!
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Responded on: Feb 03, 2020 08:05 PM

Thank you, Karen! It's a small way for us to give back to our community, so we truly hope you and the students enjoy the carpet for many years to come. We hope to see you again soon!
Devin Statts
Jan 07, 2020
Huge selection selection of.flooring styles
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Responded on: Feb 03, 2020 08:05 PM

Thanks for the great review, Devin! We're proud to offer a wide variety of flooring styles and options. If you need anything else, please don’t hesitate to let us know!
Iris Lazor
Jan 06, 2020
American Carpet is the best! During the free carpet give-away for teachers, they made sure we were well taken care of by passing out cold water bottles for everyone in line. Once we were inside the store, they explained everything very clearly. They even had employees carry our carpet out of the store to our cars no matter how far we were parked! American Carpet you are fantastic! Thank you so much for your generosity!
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Responded on: Feb 03, 2020 08:05 PM

Thank you, Iris! We appreciate your wonderful review. We hope to see you again soon!
Craig Ono
Jan 06, 2020
American Carpet One has done two major flooring projects for us. We’re going to use them for a third one. They do a great job from flooring selection to installation. Kudos to Jared, Brent, Jeff, Arnal, Burt, Dave, and Marc.
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Responded on: Feb 03, 2020 08:05 PM

Thanks for the wonderful review, Craig! We're so happy to hear that you had an amazing experience working with our team and appreciate your continued loyalty to our store. We appreciate your business and hope to see you again soon!
Dena Akiu
Jan 06, 2020
I attended the Teacher Appreciation event on 12/28 and wanted to express my gratitude for your companyʻs generosity. The staff created a smooth flow and it was a well-organized event. Itʻs nice to be recognized and appreciated as educators. We will enjoy our beautiful new carpet! Thank you so much to Kay and Debbie who were so pleasant and helpful! Much aloha!
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Responded on: Feb 03, 2020 08:05 PM

Thanks for the amazing review, Dena! We are more than happy to support our local teachers and hope that you enjoy your new area rug. If you need anything else, please don’t hesitate to let us know!
Emmett Wong
Jan 04, 2020
Mahalo American Carpet One! You’re #1 when it comes to customer service and offerings. You have a wide selection of area rugs which I received as a Hawai’i teacher. I enjoy meeting your friendly staff and learning about your future company plans.
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Responded on: Feb 03, 2020 08:05 PM

Thanks for the wonderful review, Emmett! We're proud to offer a wide variety of products and always strive to support our local teachers. We appreciate your kind words and hope to see you again soon!
Minnie Souza
Jan 04, 2020
Awesome service and very pleased that they offered a free area rug to teachers!
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Responded on: Jan 29, 2020 03:07 PM

We appreciate your 5 star review, Minnie! Providing excellent customer service is one of our top prioriites. We're always happy to support our local teachers and are happy to hear that you're enjoying your free area rug. We hope to see you again soon!
Nicole Ogata
Jan 04, 2020
They have an impressive show room with so many options. Especially love how they helped teachers (myself included) by giving each teacher a free rug! Such a great company!
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Responded on: Jan 29, 2020 03:07 PM

Thanks for the amazing review, Nicole! We're always happy to support our local teachers and hope that you're enjoying your free area rug. We appreciate your kind words!
Newman Hawaii
Jan 04, 2020
The American Carpet One Team (Jr, Destin, John, Ronel & Chris) were fantastic to work with.
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Responded on: Feb 03, 2020 08:05 PM

Thanks for the positive feedback! We're lucky to have such a great team!
Minna Chanhboury
Jan 02, 2020
I heard about the free carpet giveaway for teachers and stopped by for the event in hopes of getting a nice area rug for my students to learn on. Not only did I receive a large, beautiful, and oh so useful rug, but also heart felt gratitude from American Carpet One for my work as a teacher! I was so touched by their words and this generous gesture. We as teachers dedicate ourselves to our students and the profession, so it was wonderful to receive such kindness and appreciation from this company. Visit American Carpet One for your flooring and home renovation needs. They truly are a company with heart!
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Responded on: Jan 29, 2020 03:07 PM

Thank you so much, Minna! We truly appreciate the kind words and hope you and your students enjoy the new rug for many years to come. Please let us know if there are ever any questions we can help with!
Lanaly Cabalo
Dec 31, 2019
American Carpet One Floor & Home had a wonderfully generous event for teachers! They gave away beautiful area rugs to all of us. While we all waited for our turn to make our choices, their friendly staff took care of us by making sure we had water and snacks (poi mochi malasadas!). There was a plethora to choose from. Jonathan Antolin even carried it to our car for us. Thank you, American Carpet One Floor & Home! You're the best!
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Responded on: Jan 29, 2020 03:07 PM

Thanks for the wonderful review, Lanaly! As a locally owned business, it is important to us to be able to give back to our community and what better way than celebrating our teachers! We are glad you were able to come to the event and find the right rug. We appreciate your business!
Charity Baloran
Dec 31, 2019
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Responded on: Jan 29, 2020 03:07 PM

Thanks for the 5 star review, Charity!
M San Geo
Dec 31, 2019
Thank you for appreciating our teachers! I'm hoping that the carpet that I received will make my students feel as warm and welcome as the employees at American Carpet One Flooring made me feel! God bless you.
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Responded on: Jan 29, 2020 03:07 PM

Thank you for taking the time to stop by our event! We appreciate our teachers and hope that you and your students enjoy the new carpet!
Micah Ah Sui
Dec 31, 2019
Me and my wife are both teachers and we went to the carpet giveaway this past Saturday. Even though the line was really long, the people there made us comfortable by passing out water and explaining to us how the day will go. We were able to move through the line and select our carpet within 30 minutes. Then one of the technicians Jonathan Antolin helped us carry our carpets to our car, which was parked on the other side of the church parking lot. Thank you guys so much.
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Responded on: Jan 29, 2020 03:07 PM

Thanks for the amazing review, Micah! We're thrilled to hear that you had a great experience working with our team. We will make sure to let Jonathan know how much you appreciated his help. If you need anything else, please don’t hesitate to let us know!
Kelly Asato
Dec 30, 2019
A huge MAHALO for your generosity and thoughtfulness in creating Teacher's Appreciation Day! I feel so blessed and in turn, my students will feel equally blessed to have a new carpet to learn on. Mahalo for the delicious poi mochi, water, kind service, and warm welcome. Thank you!
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Cynthia Acierto
Dec 30, 2019
Thank you American Carpet One Floor & Home for truly appreciating Teachers today!! I felt like I won a golden ticket! Thank you for blessing me with a carpet for my classroom! My children are going to be so excited when they return in January! They love to find surprises in our classroom. Your dedication and generosity to teachers (and students) is truly awesome! It was a generous act of kindness! Felt wonderful to arrive to see smiling faces walking out with beautiful carpets. From the moment that I arrived, I felt welcomed and appreciated. More than once was I Thanked for All that I Do for my students by the friendly and helpful American Carpet Family! I will post a picture as soon as I "renovate" and add my new carpet to my classroom!! Again, thank you for making me feel like a "Rockstar" from the moment that I got out of my car, walked into the showroom, listened to the briefing/instructions, was helped by courteous staff throughout the showrooms, had my carpet carried by another helpful staff member -- all the way to my car, and again was thanked as I turned in my registration card!!! AWESOME COMMUNITY SUPPORT!!
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Responded on: Jan 29, 2020 03:07 PM

We're thrilled you are so happy with your experience, Cynthia! As a locally owned business, it is important for us to give back to our community and recognize those that also give back including teachers like yourself! We cannot wait to see a picture and hope you and your students enjoy the new carpet!
Brian Funai
Dec 30, 2019
Best service in town. Thanks again Mo you really made the experience of flooring purchase a breeze. Your expertise is greatly appreciated!
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Responded on: Jan 29, 2020 03:07 PM

Thanks for taking the time to leave a review, Brian. We're happy to have been able to help! We wish you the best in the new year.
Aldene Albinio
Dec 29, 2019
I visited American Carpet One today for a free rug from their Teacher Appreciation event. The staff members were enthusiastic and quite helpful. I also went into the showroom and was surprised at the large variety of flooring. They sell more than just carpet and the prices were reasonable.
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Responded on: Jan 24, 2020 10:40 AM

Thanks for the kind words and for stopping by our Teacher Appreciation Event, Aldene! As a locally owned retailer, it is important to us to be able to give back to our community and our teachers! We appreciate your feedback and hope to see you again!
Darrah Brown
Dec 29, 2019
Kudos to Mr Okamoto, Mason, and the hospitality of American carpet One staff for teachers. Big mahalo to Mochisada Man (Hauoli Pastry Company) who also donated his time and resources to us--delicious pastries! They honored Hawaii teachers by donating free carpet to approximately 600 of us today. And the They distributed refreshments, were super organized, even helped us carry their donations to our cars. Felt so good to be recognized and supported by our community. Thank you for making us feel the love. We will be returning for your one day sale on January 4, 2020!
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Responded on: Jan 24, 2020 10:40 AM

Thank you, Darrah, for taking the time to stop by our Teacher Appreciation Event! It is important to us as a local business to team up with our community, and what better way than supporting our teachers. We are glad you had a wonderful time and we look forward to seeing you soon!
Linda Wang
Dec 29, 2019
Thank you so much for supporting teachers!
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Responded on: Jan 24, 2020 10:40 AM

Thank you for coming to our Teacher Appreciation Event, Linda! We are glad you had a great time!
Dayna Hironaka
Dec 29, 2019
Super generous company that supports education!!! Thank you for supporting our schools and kids! I buy carpet with my own money every year... so thankful for the carpet!!!
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Responded on: Jan 24, 2020 10:40 AM

Thank you for taking the time to leave us a review, Dayna! It is important to us to work together with our community and show support for our teachers. We appreciate your business!
Kim Ah Lee Sam
Dec 29, 2019
Just got my free area rug for my classroom! It was quick n easy! Someone helped me to select my rug n then another person carried it out n put it in my car for me! Thank you for such exceptional service n for blessing me with this gift for being a teacher! Mahalo! I can't wait to put it in my class!
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Responded on: Jan 24, 2020 10:40 AM

You are very welcome, Kim! Thank you for all of your hard work. We wish you the best in the new year!
James Yanos
Dec 29, 2019
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Responded on: Jan 24, 2020 10:40 AM

We appreciate your 5 star review, James!
Connor Castro
Dec 29, 2019
The staff is very friendly and I was able to find what I needed!
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Responded on: Jan 24, 2020 10:40 AM

Thanks for the positive feedback, Connor! We're happy to have been able to help. We wish you the best in the new year!
Kallen Asao
Dec 29, 2019
Never in my career as a teacher, have I felt so celebrated and appreciated. Talking with the staff and employees confirmed their honest sincerity in not only supporting Hawaii’s teachers, but also the keiki who can learn and grow in a community who serve as role models demonstrating kindness, compassion, and ALOHA. Thank you for your investment and support for our keiki. MAHALO.
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Responded on: Jan 24, 2020 10:40 AM

We are honored to be part of such a wonderful community and to bring joy to our teachers. Thank you, Kallen.
Kristi Okura
Dec 28, 2019
My family and I had an awesome morning with the staff at American Carpet One today when we went to pick up my carpet remnant for my classroom. The wait wasn’t long but we were given cold bottle of water and when we got inside some yummy poi mochi balls.
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Responded on: Jan 24, 2020 10:40 AM

Thanks for visiting us, Kristi! We're happy to have been able to provide you with a new remnant for your classroom, and we thank you for your dedication to helping our future generations succeed. We wish you and your family a wonderful new year.
Shanley Apele
Dec 28, 2019
The aloha ACO shows to teachers is amazing! We got a great new rug for my classroom and the staff was so helpful and happy to provide something special for our keiki! Thank you American Carpet One!
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Responded on: Jan 24, 2020 10:40 AM

Thanks for the kind words, Shanley! We are honored to be able to help our teachers. Thank you for your hard work and for inspiring our future generations.
Beth Wolff
Dec 28, 2019
Free area rug giveaway for teachers - love it!!! Thank you
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Responded on: Jan 24, 2020 10:40 AM

You are very welcome, Beth! We wish you the best this new year.
Chanel Dias
Dec 28, 2019
First time here for their teachers appreciation event that started at 9am. I along with many other teachers arrived well before 9am. They had employees already out, smiling and welcoming us. EVERY employee throughout the 2 hours I was there had a great attitude and were so ready to welcome and help us- mind you, they were giving us carpets for FREE! We weren’t “customers” but they treated us like V.I.P. and hosted a well organized and generous event! They used their showroom as their “staging area” to allow crowd control during the giveaway. Their showroom had a vast array of flooring products. It’s air conditioned and the product samples are displayed for you to touch and feel too!
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Responded on: Jan 24, 2020 10:40 AM

Thank you for sharing these kind words, Chanel. Our teachers are very important to us, and our entire team is grateful to people like you for dedicating so much time and effort to our future generations. Thank you for all that you do.
Tanya Park
Dec 28, 2019
I visited them today for the Teacher appreciation event and was really surprised at the huge variety of flooring options! Today they were super organized and and offered great service! My husband and I are both teachers and each got a rug for our classrooms. Pictured below is mine! Mason helped carry it out to our truck and was really friendly :) Jonathan Antonin helped carry my husband's carpet out and was so helpful! Thank you for the great service, I will definitely come here for my flooring needs from now on!
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Responded on: Jan 24, 2020 10:40 AM

Thank you, Tanya, for coming to our Teach Appreciation Event with your husband! We are thrilled you both could find rugs for your classrooms and it means a lot to us that you had a great time. We appreciate your business and all that you do for our community!
Mark Cunningham
Dec 28, 2019
What a great local company! They just gave out over 500 free area rugs to teachers today! When it comes time to re-carpet our home I will not hesitate in giving them my business. Thank you for supporting our teachers in such a nice and valuable way. Our classrooms just got a little more comfortable and beautiful thanks to you all.
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Responded on: Jan 24, 2020 10:40 AM

Thank you for joining us during our Teacher Appreciation Event, Mark! As a local business, it is important for us to give back to the community and what better way than celebrating our teachers! Thank you for stopping by and we look forward to helping you with your future flooring projects!
Tammie Bell
Dec 28, 2019
Thank you for showing your appreciation to teachers by gifting beautiful FREE carpets! We appreciate your generosity! God bless you, your company and family!
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Responded on: Jan 24, 2020 10:40 AM

Thank you for sharing your gratitude with us, Tammie. It brings us so much joy to be able to support teachers like you, and we thank you for all of your hard work. We wish you a wonderful new year!
jodie kawamoto
Dec 27, 2019
Many thanks to all of you for a job well done. We installed vinyl flooring and carpet. Professional, proactive, courteous, punctual, efficient are some words that come to mind. Thanks to Burt, Avis, Eric, Alan, Nolan, Jimmy, Jenny and all the support staff. (Sorry if I forgot anyone) Much Aloha!
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Responded on: Jan 24, 2020 10:40 AM

Thanks for the wonderful review, Jodie! Our entire team appreciates your kind words and we look forward to working with you again!
D. Hallstrom
Dec 14, 2019
Alan, Nolan and Jon did a great job installing carpet in two of our bedrooms! They were very professional, polite, and pleasant to have in our house. They were very thorough in everything they did from the preparation work to final cleanup. We were very satisfied and would recommend them to anyone installing carpet.
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Responded on: Jan 14, 2020 12:05 AM

Thanks for the wonderful review! It is great to hear you enjoyed working with Alen, Nolan, and Jon! We take pride in offering quality customer service and professionalism. We hope you enjoy your new floors and we appreciate your recommendation!
d m
Dec 12, 2019
Christian and Amiel did a great job carpeting our floor. I appreciated that they arrived during the estimated time given to me. I also appreciate that Christian worked well with the other vendor I had on property. Both of them were very professional and polite. Thank you, American Carpet One, for employing great young individuals! I would also like to commend our account manager, Rachel D. She helped both myself & my husband through the selection process. The carpet looks great, thanks to her input!
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Responded on: Jan 08, 2020 04:42 PM

Thanks for the amazing review! We are thrilled to hear you enjoyed working with Rachel, Christian, and Amiel and that you had a great experience at our store and during your installation. We appreciate your business!
Steve
Dec 09, 2019
Went in to inquire about material for a renovation and was really impressed with the fantastic customer service by Keala and team Mason, JR, Ed, Cameron, Randell, Alyssa, Jess, Kaydine, Ty, Debbie, & Kristi. Will be making all flooring purchases at Hawaiian Carpet One Honolulu!! Mahalo!
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Larry Tsui
Dec 06, 2019
Dion, Garrette, Amiel, and Willy were a great group of crew that came to install carpet for our house. They were professional, did a quality job, and they keep me informed of status. They cleaned up at the end of each day and took special request without hesitation. Top quality and top service from American Carpet One!
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Darren N
Dec 03, 2019
I would like to send a big MAHALO to Brent. From start to finish he displayed himself in a professional manner. He is very meticulous in his work and his level of knowledge and skill in flooring is phenomenal. I highly recommend to everyone if you want a job done right the first time American Carpet One is the place to go.
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TWO SMU
Dec 01, 2019
Two weeks ago, Burt, Aris and Alika installed new flooring in our kitchen and dining room. We want to thank them for getting our job done just in time for Thanksgiving! They were professional and paid close attention to detail, and kept everything neat and tidy at the end of each day. Many thanks also to April for helping us make the selection and work out the details for our new floor. We love it!
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Responded on: Dec 02, 2019 04:00 PM

Thanks for the 5 star review, Steven! We're thrilled to hear that our team was professional and paid attention to detail. We hope that you enjoy your new floors and appreciate your business!
Steven Uechi
Dec 01, 2019
Two weeks ago, Burt, Aris and Alika installed new flooring in our kitchen and dining room. We want to thank them for getting our job done just in time for Thanksgiving! They were professional and paid close attention to detail, and kept everything neat and tidy at the end of each day. Many thanks also to April for helping us make the selection and work out the details for our new floor. We love it!
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S Uechi
Dec 01, 2019
Two weeks ago, Burt, Aris and Alika installed new flooring in our kitchen and dining room. We want to thank them for getting our job done just in time for Thanksgiving! They were professional and paid close attention to detail, and kept everything neat and tidy at the end of each day. Many thanks also to April for helping us make the selection and work out the details for our new floor. We love it!
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Responded on: Dec 01, 2019 04:00 PM

Thanks for the 5 star review, Steven! We're thrilled to hear that our team was professional and paid attention to detail. We hope that you enjoy your new floors and appreciate your business!
Michelle Lego
Nov 25, 2019
Christian and Amiel were great! They were polite and worked fast and efficient. They also cleaned up before they left and did an awesome job.
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Responded on: Dec 01, 2019 04:00 PM

Thanks for the great review, Michelle! We're thrilled to hear that Christian and Amiel were polite and worked efficiently. We hope to see you again soon!
Daryle Whitney Jr
Nov 22, 2019
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Responded on: Nov 24, 2019 04:00 PM

Thanks for the great review, Daryle!
Rebecca Jennings
Nov 20, 2019
Our experience with American Carpet One has been nothing but smooth and easy starting with Jenny at the showroom to the installation by Christian and Chris. Professional, prompt, friendly, and quick! We’ll definitely be going back for any future carpet installations we will have!
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Responded on: Nov 25, 2019 04:00 PM

Thanks for the wonderful review, Rebecca! We are so happy to hear that you are loving the new flooring and had a great experience with our team. We look forward to working with you again in the future!
Russell Kim
Nov 20, 2019
Very professional and friendly.
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Responded on: Nov 25, 2019 04:00 PM

Thanks for the kind words, Russell!
K and C Chikuma
Nov 20, 2019
It was so refreshing to be serviced by 3 young gentlemen who were very courteous and professional! Alan, Ronel and Nolan installed our carpet in our condo unit yesterday and we were not only pleased with the carpet installed, but more impressed by their respectful conduct that we don't see very often these days! Thank you Maureen for setting everything up and to American Carpet One for taking care of your employees... it shows! Mahalo!
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Responded on: Nov 25, 2019 04:00 PM

Thank you for the kind words and 5-star review! We are so glad to hear you had a great experience working with our team and we truly hope you enjoy your new flooring for many years to come. Please let us know if there are ever any questions we can help with!
Kelly Arita
Nov 18, 2019
Christian and Amiel were great! Super professional, helpful and informative! Service with a smile!!
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Responded on: Nov 20, 2019 04:00 PM

Thanks for the positive feedback, Kelly! We are glad to hear you enjoyed working with Christian and Amiel!
Anzinetti Rezents
Nov 16, 2019
American Carpet One Flooring has a variety of carpets and floor tiles at reasonable prices.
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Responded on: Nov 21, 2019 04:00 PM

Thanks for the wonderful review, Anzinetti! We are proud to offer quality flooring, at a great price. We appreciate your business!
Cathy R
Nov 12, 2019
Jeff S. and his team (Eric, Junior, and Christian) were very diligent and hard working while re-flooring our entire house. We are so happy we chose American Carpet One and highly recommend them!
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Responded on: Nov 14, 2019 04:00 PM

Thanks for the great review, Cathy! We're thrilled to hear that the installation team did an excellent job re-flooring your home. We appreciate your kind words and recommendation!
LJ Baraff
Nov 10, 2019
We had an outstanding experience buying and installing carpet in Hawaii with American Carpet One. Jenny Siaana helped us choose the carpet that went well with the colors in our home. She was very professional and friendly. The cost was very competitive. The carpet was installed over two days by an outstanding team led by Alan Acacio and included Dion, Nolon, Garret and Christian. They did an outstanding job. I would highly recommend American Carpet One if you are considering carpeting your home.
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Responded on: Nov 14, 2019 04:00 PM

Thank you for taking the time to review our store, LJ! It's great for us to hear that our installation team did an excellent job installing your new floors and that you enjoyed working with our team! We appreciate your kind words and recommendation!
D F
Nov 08, 2019
Steven and Fusi, you did an AWESOME job of re-carpeting my husband's man-cave. You did it in record time . . . just a little over an hour. You delivered above and beyond!!! Thank you for your professionalism, courteousness, and genuine positive attitude. You are examples of why we keep coming back to American Carpet One (ACO) for ALL of our carpeting needs. Jenny and Erin you are not forgotten for your role in this third project that we've done with ACO again this year. You make it easy with your responsiveness and accommodating service!!! Mahalo nui loa
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Responded on: Nov 14, 2019 04:00 PM

Thank you for the kind words and 5-star review! We're thrilled to hear you are enjoying the new floors in your husband's man-cave! We truly appreciate you being such loyal customers and we hope to have the opportunity to work with you again in the future. If you ever have any questions please don't hesitate to reach out.
Warren Nishimoto
Nov 08, 2019
My experience with this company was very positive. Four years ago, when I first purchased my home, I had them install new carpeting and everything was first rate, from the salesperson to the installers. Recently I had the company install flooring in my bathroom. Again, I was impressed with the courteous and professional service, from Stu in the showroom to installers Aris and Alika. The only reason I am giving four stars instead of five is because our original salesperson was moving to another department, which seemed to cause a delay. Luckily, Stu picked things up and made sure the job got completed. As for Aris and Alika, what can I say? They were prompt, professional, friendly, and knew their stuff. I am very happy with American Carpet One! Mahalo!
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Responded on: Nov 16, 2019 04:00 PM

Thank you so much, Warren! We're so glad to have the opportunity to work with you again on your new flooring for the bathroom. We hope you enjoy your new floors for many years to come, and if you ever have any questions please don't hesitate to reach out.
Ty and Charlie Aldinger
Nov 07, 2019
Stuart - my wife and I want to publicly commend you and the outstanding team who supported our recent carpet installation. We have been long-time AmericanCarpetOne clients, however this experience was/has been our best. From your prompt sales recommendations and offers to the professional measurement by Jimmy to the incredible installation team lead by Preston and supported by Chris and Rob, we couldn't have asked for a better experience. Timely, caring, professional, and always willing to go the extra mile; we thank you ALL for keeping our home in exquisite shape. Please pass this commendation to the leadership and senior management for public recognition.
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Judy Lee
Nov 06, 2019
Christian and Amiel did an awesome job installing our carpet. They are the best installers.
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Responded on: Nov 09, 2019 04:00 PM

Thanks for the 5 star review, Judy! We're glad to hear that the installation team did an excellent job installing your carpet. We hope to see you again soon!
Lorraine Asano
Nov 06, 2019
I am writing this review to commend the crew who installed our new vinyl flooring. Arnel, Marc, Alika, and Jonathan were very professional (very polite) during the removal of our old flooring as well during the installation of the new vinyl flooring. They move all the furniture (nothing was damaged) and once the job was completed moved everything back. They sealed off the areas where a lot of dust was created and even cleaned my walls. I would also like to commend Brent who coordinated the job (he even helped with the installation). Your employees represented your company well.
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Responded on: Nov 09, 2019 04:00 PM

Thanks for the great review, Lorraine! We are thrilled to hear that you had such a great experience with our installation team! We hope you enjoy your new vinyl flooring and look forward to working with you again!
Ron Miller
Nov 05, 2019
We are totally satisfied with finished products and service by Jenny/Sales and Junior/Installation leader. Junior's work team followed his lead and should be recognized: Aris, Alika, Burt, Eric and Jeff. Having a prior installation , 13 years ago to a high standard , we will recommend to All.
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Responded on: Nov 09, 2019 04:00 PM

Thanks for the 5 star review, Ron! We're happy to hear that you had an amazing experience working with our team. We appreciate your kind words and recommendation!
Kiyoshi Ono
Nov 03, 2019
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Responded on: Nov 09, 2019 04:00 PM

Thanks for the positive feedback, Kiyoshi!
Greg Uchishiba
Nov 03, 2019
Cirilo and Destin did an awesome job! Both were very polite and hardworking. Thank you for installing the carpet. Love it!!!
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Responded on: Nov 09, 2019 04:00 PM

Thanks for taking the time to leave a review, Greg! We're happy to hear that Cirilo and Destin were helpful, and we're thrilled to know that you love the new carpet! Enjoy!
Gayle Newcomer
Oct 30, 2019
So nice and personable employees there. Everyone says hello and asks if you'd like coffee, tea or iced water. Very orderly showroom. Lots on sale. Lots to choose from. No pressure from sales staff.
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Responded on: Nov 10, 2019 04:00 PM

Thanks for the wonderful review, Gayle! We're thrilled to hear that our team was personable and provided excellent customer service. We appreciate your business and hope to see you again soon!
Jane Kumamoto
Oct 24, 2019
MAHALO!!!!! to the American Carpet One team of Maureen Silva, estimator Erin, tester Terrance, and installers Aris Osorio and Arnel A. for an excellent job installing my new LVT flooring. The team was always professional, courteous, and patient. Aris explained in detail each phase of the installation. Aris and Arnel were very organized, skillful, efficient, and neat in their workmanship. I am very happy with my new flooring and enjoyed working with American Carpet One!!
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Responded on: Oct 28, 2019 05:00 PM

Thanks for the amazing review, Jane! We're glad to hear that your new LVT floors were professionally installed and that our team was able to be so helpful. If you need anything else, please don’t hesitate to let us know! We hope to see you again soon.
Alan Weatherford
Oct 22, 2019
Christian and Amiel installed my carpet today and it is beautiful, I was not home during the completion, and when my wife and I walked in the door we could not believe the detail that was taken installing the floorboards. Another thing they were so Professional, and friendly guys, that I trusted him to stay in my house while I was not home, if you knew me you know that that is a very unusual thing for me to do. Overall we are very pleased and we will mention American Carpet One during the sale of our condo
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Oleg Garifullin
Oct 18, 2019
A lot of things but no much in local stock and pricey also
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Responded on: Oct 23, 2019 05:00 PM

Thank you for the positive review, Oleg! Being a part of the Carpet One cooperative gives us the buying power to offer you a large selection of products at very competitive prices. We'd be happy to help answer any questions you have regarding our products. Thank you!
Deborah Kirk
Oct 18, 2019
Worked recently with April & the Team to get carpet replaced in a Condo in Waikiki, for my First Open House listed with DNA Realty, it's the time & efforts that count we RA go through to help our loyal Clients/ Sellers & Buyers alike. Aloha Deborah J Kirk & April American Carpet One on Sand Island 🤙 Thanks also to the 3 strong men that arrived bright & early to complete the job and finished earlier than expected, very professional job, looks 1000 x better Big Mahalo to all!
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Ruth Ann Cullen
Oct 17, 2019
I want to thank Aris and his crew including Burt, David, Erik and Alika for their positive attitude,skillful workmanship and diligence in doing an outstanding job.They and project manager Jenny did everything they could to make sure l was happy with my new floors. I am very pleased and would recommend American Carpet to anyone Ruth Ann Cullen
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Responded on: Oct 23, 2019 05:00 PM

Thank you for the glowing review, Ruth! We're so glad to hear you had a wonderful experience working with our team. We also hope you enjoy your new floors for many years to come, and if you ever have any questions please don't hesitate to reach out. Thank you again!
R.H. Nagao
Oct 17, 2019
David, Eric and Marc install new flooring for us in our living room, hallway and bathroom. They did an excellent job. Real good attention to detail. Much Mahalo.
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Responded on: Oct 23, 2019 05:00 PM

Thank you for the 5-star review! We're so glad to hear that you had a great experience working with our team. If you need anything else, please don’t hesitate to let us know!
Keith Costigan
Oct 15, 2019
The staff at American carpet was friendly and helpful. It really felt like the family business that it is and we also felt right at home. Our salesman Stu quickly guided us to the carpet that was perfect for us. Installation was scheduled even earlier than we hoped, and the guys on the installation team were great. They were professional, personable, and did a great job.
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Rae Seitz
Oct 11, 2019
We had American Carpet One install our flooring and they did a great job! Their attention to detail, compulsion for excellence, efficiency, and always keeping me informed led to an outstanding experience. The floor looks great; we selected vinyl planks which were a very good buy for the high quality we got. I’m loving this floor so much that I am reluctant to put furniture back in! Thanks so much Arnel and your team. If I have other flooring needs these are the guys I’m going back to!
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Responded on: Oct 17, 2019 05:00 PM

Thank you for the wonderful review, Rae! We're so glad to hear you had a great experience working with our team and we hope you enjoy your new vinyl planks for many years to come. We appreciate your business, and if you need anything else please don't hesitate to reach out.
Sara Shobu
Oct 11, 2019
I am writing a review on behalf of my mom, Harriet. She would like to commend the excellent service she received from the carpet installers Erik, Christian and Alika. They were highly professional from start to finish. The carpet they installed in the living room feels and looks great! The whole process went very smoothly and quickly, thanks to the project manager Chastity. She was very professional, informative and helpful. She took the time to make sure we felt and looked at a variety of carpets before making a final decision. I thought the process would be longer but she made it so easy for us! We were delighted by the excellent customer service provided by the employees at American Carpet One and would highly recommend them to all of our friends & family.
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Responded on: Oct 17, 2019 05:00 PM

Thanks for the 5 star review, Sara! We're thrilled to hear that you're loving your new carpet and that our team was professional and helpful. We appreciate your kind words and look forward to working with you again in the future!
L Demling
Oct 06, 2019
We used American Carpet One for the demo of ceramic tile and the install of luxury vinyl tile in our office building. It was a pleasure working with JaDawn and Guy for the estimate and specs. Additionally, our install crew, made up of Junior, Alika, David, and Johnathan were phenomenal. They were absolute professionals throughout the entire process and kept me updated as they worked on the project. Major plus, they were able to demo and install on a Friday and Saturday for us in order to minimize disruptions to our business office. An absolutely fantastic team! Thank you!!!
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Responded on: Oct 12, 2019 05:00 PM

Thanks for the amazing review! We're so thrilled to hear that you had an amazing experience working with our team. We will make sure to let everyone know how much you appreciated their help. We hope to see you again soon!
Jody H
Oct 06, 2019
Stuart was extremely helpful. He was very patient with us through the whole process. The store is also very nicely laid out and being greeted at the door starts out the whole experience on the right foot.
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Responded on: Oct 12, 2019 05:00 PM

Thank you so much, Jody! We're so glad to hear you had a wonderful experience at our store. We hope that you enjoy your new installation and look forward to working with you again in the future!
Kelli Ebata
Oct 05, 2019
From start to finish, these guys were the best. Junior, Aris, Alika and Burt were courteous and professional. The work they did was above and beyond my expectations. I thought I would have to pay more for the work to even out the subfloors but they did it at no extra charge. Go see Jenny at the showroom and she’ll take care of your flooring needs. She made the entire process so easy. And with American Carpet One, you don’t need to contact a third party installer. They do it all. It’s a one-stop shop.
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Responded on: Oct 12, 2019 05:00 PM

Thank you so much, Kelli! We're so glad to hear you were pleased with the your entire experience. We also hope you enjoy your new floors for many years to come, and please let us know if there are ever any questions we can help with! Thank you again.
Rosalind Khim
Oct 05, 2019
Crew was efficient from start to finish. Installers Christian and Chris were true pros. They worked tirelessly until the installation was perfectly completed. Well done!
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Responded on: Oct 12, 2019 05:00 PM

Thanks for the positive feedback, Rosalind. We are lucky to have a great team supporting us, and we're happy to hear that you enjoyed their hard work. Please let us know if we can assist you in any other way. Thanks again!
Elaine Dobashi
Oct 03, 2019
Jeff & Dave installed my LVT and did a fantastic job! They were fast and efficient, neat and clean. They helped me make some decisions about the transition area with my dining room tile, and I was so lucky to have their input. After just recently working with some very crummy contractors, it was nice to be doing business again with American Carpet One.
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Responded on: Oct 06, 2019 05:00 PM

Thank you, Elaine! We're so glad to hear you had a great experience working with our team. We hope you enjoy your new LVT for many years to come. Please let us know if there are ever any questions we can help with!
Kenneth Greiff
Oct 02, 2019
Professional from start to finish, from the selection at the store to the install. On time great pricing, installers did an amazing job.
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Responded on: Oct 06, 2019 05:00 PM

Thank you for the kind words and 5-star review, Kenneth! We're so glad to hear you had a great experience working with our team. Please let us know if there are ever any questions we can help with!
Chelsea 73 Kim
Sep 28, 2019
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Responded on: Oct 01, 2019 05:00 PM

Thanks for the great review, Chelsea!
Joseph DeRoy
Sep 24, 2019
Our experience with American Carpet One was exceptional. Our salesman Jared was professional and responsive. The real standouts were the installation crew though. Alan, Nolan and Steave were on time, professional, fast and just overall excellent throughout the whole install. The carpet looks great and I'm sure it will remain so for years to come. I would recommend this company and its crews to anyone.
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Responded on: Sep 29, 2019 05:00 PM

Thanks for the amazing review, Joseph! We're thrilled to hear that our to team was professional and responsive. We're also glad to hear that your new carpet turned out great. We appreciate your kind recommendation and hope to see you again soon!
Patti McAllister Sievert
Sep 21, 2019
We bought our vinyl floor here and got a good deal on a discontinued pattern. The customer service was great. We just returned to get a custom sized area rug. Once again the customer service was very good and the product we received was just what we wanted. I highly recommend this company.
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Responded on: Sep 25, 2019 05:00 PM

We appreciate your 5-star review, Patti! Customer service is always our top priority so we're thrilled to hear you had a great experience. We also hope you enjoy your new area rug for many years to come, and if you need anything else, please don’t hesitate to let us know! Thank you again.
A Google User
Sep 21, 2019
Jenny is the best in sales. She is so patient and understanding of our needs. We love working with her!! Installers Christian and Ronel were very efficient and neat. Christian was very personable and answered any question that we had. They worked very well as a team and cleaned up their work area very nicely. They were very respectful of our personal space and accommodating. It's great to have such great professionals coming into our home and making it even nicer and livable again. Mahalo!!
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Responded on: Sep 29, 2019 05:00 PM

Thank you for the glowing review, Jan! It's great for us to hear that Jenny was patient and understanding. We're also happy to hear that our installation team was respectful and worked efficiently. We hope to see you again soon!
Jon Taoka
Sep 18, 2019
I needed new carpet to be installed as soon as possible. I called American Carpet One on Thursday and spoke to Roy about getting this job done quickly and he was able to schedule the carpet installation the next Wednesday! I went into the store the next day (Friday) and selected my carpet to ensure it was in stock. Roy helped me pick something within my price range and helped me decide which carpet was right for me. He also scheduled the estimator to come in the next day. Saturday I met with Guy and he was very punctual and very friendly. He did the estimate quickly and gave me a heads up about the possible difficulties with the installation any additional cost that may come up. The following Wednesday, Chris and Ronel showed up to install the carpet. They were both very professional and friendly. They did two rooms within a couple of hours and left the place cleaner than it was before. Overall it was a great experience with everyone at the company and I will definitely be going back for all of my renovation needs.
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Responded on: Sep 20, 2019 05:00 PM

Thank you for the kind words and 5-star review, Jon! We're so glad we were able to help get your flooring replaced, and we hope you enjoy your new floors for many years to come. If you need anything else, please don’t hesitate to let us know! Thank you again.
Tai Crouch
Sep 18, 2019
The entire staff works as a team from reception to loading the carpets into your car. The selection and prices are very good. I was able to get more information about their other products for my future projects.
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Responded on: Sep 20, 2019 05:00 PM

Thanks for the positive feedback, Tai. We're happy to hear that you had a great experience working with our team. If you have any other questions about your future projects, please feel free to reach out! We're more than happy to help.
Jamie Sugai
Sep 16, 2019
Junior , Mark, Ikaka, and Jonathan did an excellent job on my floors. I’m so happy and satisfied how it came out. Thank you for your great service!!
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Responded on: Sep 20, 2019 05:00 PM

Thank you for the 5-star review, Jamie! We're so glad to hear you had a wonderful experience working with our team and we hope you enjoy your new floors for many years to come. Please let us know if there is ever any questions we can help with!
Ted DD
Sep 14, 2019
Our experience with American Carpet One was impressive all the way around. Roy was really helpful in explaining our initial choices, and Guy, who came to measure and finalize things, showed not only impressive knowledge and experience, but was so friendly, too. Because we have some tricky stairs, the job took all day, but the installers, Dion and Garrette, kept at it in the most professional way. Not only do our stairs and carpets looks so much better than what the last installer did, Dion and Garrette's friendliness and focus throughout the day made the whole experience with American Carpet One very easy. We'll definitely go back if we need more flooring work done.
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Responded on: Sep 22, 2019 05:00 PM

Thanks for the positive feedback, Ted! Our store takes pride in being locally owned and operated. We are so happy to hear that you are loving the new flooring and had a great experience with our team. If you need anything else, please don’t hesitate to let us know!
Wilfred Inoue
Sep 13, 2019
BOUGHT FLOORING FOR OUR BATHROOM THROUGH MO WHO WAS VERY HELPFUL IN HELPING US PICK OUT THE PATTERN. BOTH DAVID AND MARC M., THE INSTALLERS WERE VERY EFFICIENT, HARD WORKING AND LEFT THE AREA CLEAN. THEY COMMUNICATED REALLY WELL LETTING US KNOW WHAT THEY WERE DOING
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Responded on: Sep 22, 2019 05:00 PM

Thank you for the kind words and 5-star review, Wilfred! We're so glad to hear you had a great experience working with our team and we hope you enjoy your new flooring for many years to come. Please let us know if there is ever any questions we can help with!
illy
Sep 12, 2019
Great Customer service! unbeatable price! Ask for Carla Newson she is very professional and helpful, not pushy. Sam and his crew did the install. They were fantastic. quick and painless. They went above and beyond to serve us!
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jeremy quilon
Sep 12, 2019
The staff was friendly and knowledgeable about carpet selection. April helped us pick carpets to match our dining room and living room. Awesome customer service!
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Responded on: Sep 15, 2019 05:00 PM

Thanks for the 5 star review, Jeremy! We're happy to hear that our staff was friendly and knowledgeable. We hope that you enjoy your new carpet and look forward to working with you again in the future!
Willliam Santos
Sep 10, 2019
Excellent service, top notch communication, friendly from start to finish. Five Stars in my book. Just want to take a moment to thank Junior, Alika and Will for all of their hard work. Completely satisfied with the job and you will be too.
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Responded on: Sep 15, 2019 05:00 PM

Thanks for the 5 star review, William! We're thrilled to hear that our team was friendly and provided excellent customer service. We will make sure to let everyone know how much you appreciated their help. If you need anything else, please don’t hesitate to let us know!
illy
Sep 09, 2019
Our experience with American Carpet One was exceptionally well. Starting with Carla Newson who was so helpful in getting us the best price and expedite the process. She was very professional, not pushy and very helpful. The installer Sam and his crew were also fantastic. The job was done well and very quick. They also helped us take out some furnitures out. We were so pleased with the ease of the process and piece of mind.
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Lucky Rub
Sep 07, 2019
Great store, great staff.
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Responded on: Sep 10, 2019 05:00 PM

Thanks for the kind words!
Rhonda Puou
Sep 05, 2019
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Responded on: Sep 10, 2019 05:00 PM

Thank you, Rhonda!
Paul Kiyan
Sep 02, 2019
We were back home in Hawaii for only a week and Riley Tang was able to expedite our order and have it installed as soon as we arrived. Jeff and Mark did a great job installing the vinyl wood flooring. They worked with us and made sure the installation went smoothly and complete. Great communication too! This the third time we’ve used American Carpet. We’ve been satisfied each time.
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Responded on: Sep 10, 2019 05:00 PM

Thank you for the glowing review, Paul! We're happy to hear that you enjoyed working with our team and had a smooth installation. We appreciate your business and look forward to working with you in the future!
Saundra Schwartz
Sep 01, 2019
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Responded on: Sep 04, 2019 05:00 PM

Thanks for the 5 star review, Saundra!
michael esposito
Sep 01, 2019
Nolan and Alan did a great job installing new carpeting in our home. They were courteous and professional and we love the result!
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Responded on: Sep 04, 2019 05:00 PM

Thanks for the amazing review, Michael! We're happy to hear that Nolan and Alan did an excellent job installing your new carpet. We hope that you enjoy your new flooring!
Dean Arakaki
Aug 31, 2019
Fast excellent service from Bruce and the rest of the staff
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Responded on: Sep 04, 2019 05:00 PM

Thank you for the positive review, Dean! We're so glad to hear you had a great experience working with our team. We hope you enjoy your new installation for many years to come. Thank you again.
Stramer Reeves
Aug 30, 2019
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Responded on: Sep 04, 2019 05:00 PM

Thank you for the 5-star review, Stramer!
Carolyn Ho
Aug 30, 2019
Christian Damo led his team of guys: Chris, Alika, Nolan with skill and professionalism. If you were to observe him, you’d think he was one of the guys with his sense of humor, and easy going manner. Underneath all this is a person who is a working leader: diligent, enthusiastic, honest, and considerate. I was impressed by the chemistry between the crew. Overall, they are a happy bunch, lighthearted but focused and hardworking, thanks to Christian. He does not ask his men to do anything he won’t do. We did experience a misunderstanding the second day but we were able to resolve the problem amicably. I attribute this to Christian’s sincerity, his maturity, and ability to communicate. Together, the men did a beautiful job on my carpet installation and I’m happy to have had them in my home. From Christian on down , each one is big hearted. They are less about punching in and punching out and more concerned about meeting the customer’s needs. I can’t say enough about their attitude because it speaks more loudly then what they would ever say. They went beyond the call and helped me deal with the chaos that goes with any type of remodel/ installation. Thank you also to other members of the American carpet team who assisted me along the way: Dennis, Chastity, Erin, and Alyssa. Mahalo nui to all.
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Responded on: Sep 04, 2019 05:00 PM

Thank you so much for taking the time to leave us such a wonderful review, Carolyn! We're so glad to hear you had such a great experience working with our team. We hope you enjoy your new installation for many years to come, and please let us know if there is ever any questions we can help with!
Raleigh Awaya
Aug 29, 2019
I had great experience at American Carpet One. The selection for the right carpet is large and and it takes time to sort out the details. Fortunately we had Maureen Silva, Mo, to guide us through and she is great. The installation went smoothly and the results are excellent. The installer took the time to explain the steps they take and how they join the edges. They vacuum and cleanup during and after installation. Outstanding service from “Mo” and the installation crew. Thank you.
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Responded on: Sep 04, 2019 05:00 PM

Thank you, Raleigh! We're happy to hear that our team members were helpful and professional. We hope you enjoy your new floors for many years to come, and if you need anything else, please don’t hesitate to let us know!
Chad Davis
Aug 27, 2019
The staff at American Carpet One provided superior service for our flooring needs. The process was smooth and hassle free. We needed to carpet a bedroom, and April the salesperson was very helpful with explaining our options and providing a quote same day. Once we scheduled installation, Alyssa followed up with us to confirm the date and time for installation. The installers Christian and Chris showed up on time, was very courteous and respectful, and completed the job quickly and efficiently. Would definitely recommend American Carpet One for all your flooring needs.
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Responded on: Aug 28, 2019 05:00 PM

Thanks for the wonderful review, Chad! We are so happy to hear that you are loving the new flooring and had a great experience with our team. We appreciate your kind words and recommendation!
Barb Luke Boe
Aug 27, 2019
Both men were professional, efficient and I am so pleased and satisfied with the results. Christian and Amiel did an A+ job. Thank you both & American Carpet.
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Responded on: Aug 28, 2019 05:00 PM

Thank you so much for the kind words and 5-star review, Barb! We're happy to hear that our team members were helpful and professional. If you need anything else, please don’t hesitate to let us know!
kris nielsen
Aug 26, 2019
The American Carpet teams were amazing, arrived on time everyday, accelerated their schedule because of their dedication to work, the finished projects, wood flooring, baseboard and carpeting, were terrific. I could not be happier....thank you Jr. Rabang, Destin, Jonathon for excellent installation work on the wood floor, and thank you David, Aris and Ronel for an outstanding job installing carpet. Thank you to Jenny too, she helped us pick our products and organized both jobs, always staying in touch.
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Responded on: Aug 30, 2019 05:00 PM

Thank you, Kris! We're so glad to hear you had a great experience working with our team. We also hope that you enjoy your new floors and look forward to working with you again in the future! If you need anything else, please don’t hesitate to let us know!
Rochelle Davis
Aug 25, 2019
I walked into American Carpet One on Monday and met with April. She not only found the exact type of carpet that I was told was sold out from those other places, she was the most amazing person to work with. She scheduled my measure appt on Wednesday with a great gentleman who made the process even better. He measured, printed out my new invoice on his portable printer and left the house in minutes which was absolutely outstanding. The carpet was installed today on Saturday by Christian and Chris. They showed up exactly at 8, was extremely respectful, hardworking, fast and just watching them work reassured me that I made the right decision to choose them. Their level of detail and efficiency was so impressive! I can’t thank you all enough for the best experience and service ever! The entire process was completed in less than a week and I am pretty sure no one else can compare!
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Responded on: Aug 30, 2019 05:00 PM

Thanks for the 5 star review, Rochelle! It's great for us to hear that April was able to find the exact carpet you were looking for. We're also happy to hear that the measurement and installation process went so smoothly. We will make sure to let our team know how much you appreciated their help and look forward to working with you again in the future!
Christine Putzulu
Aug 24, 2019
April Katada helped us find the best deal and the best carpet for our needs. We appreciate her professional quality of service she gave us. It was great working with a friendly, helpful, and knowledgeable individual.
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Responded on: Aug 30, 2019 05:00 PM

We appreciate your 5-star review, Christine! We're also so glad to hear that you enjoyed working with April - we'll be sure to let her know. We also hope you enjoy your new installation for many years to come. Thank you again.
Ramona Lariosa
Aug 23, 2019
It was a pleasure using this company. They went over and beyond my expectations. From the moment we walked in the door they treated us with kindness and respect. April our salesperson was so friendly and personable, it was like she fit right into our Ohana. Her help was tremendous from the presentation of the product, setting up appointments, to the handling of the installation date of our desire. We were always updated by Alyssa and she made sure we had all the info we needed. The installation crew was awesome. Christian, Chris, and Alika took the utmost care of our home during the install. They finished well and in a timely matter. Their professionalism was top notch. They made our move in pleasant and memorable. This is a great company and we would definitely refer them as well as use them again.
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Responded on: Aug 30, 2019 05:00 PM

Thank you so much, Ramona! We truly appreciate your kind words and recommendation. We're thrilled you had such a wonderful experience working with our team. Please let us know if there is ever any questions we can help with! Thank you again.
Valerie Rickard
Aug 22, 2019
We used American Carpet One for our sales office renovation. Junior and his crew (David, Alika, Will, Jonathan, Christian, Jesse and Brent) were very efficient, professional and delivered high quality workmanship. Junior did an excellent job in keeping our management informed of their progress and we are extremely satisfied with the outcome.
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Responded on: Feb 14, 2020 08:36 AM

Thank you for the great feedback, Valerie! We're glad to hear that our team was professional and delivered high quality work. We appreciate your kind words and look forward to working with you again in the future!
Mona Yamada
Aug 21, 2019
Thank you for making our carpet installation such a wonderful experience. It was a pleasure working with true professionals. From our sales rep, Jenny to our estimator, Jimmy and to the fantastic installation crew - Alan, Willy and Nolan - a big mahalo! We will definitely be repeat customers!
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Responded on: Aug 21, 2019 05:00 PM

We're thrilled you are so happy with your experience, Mona! We are so happy to hear that you are loving the new flooring and had a great experience with our team. We look forward to working with you again in the future!
Cyrus Sakai
Aug 18, 2019
Excellent company. We certainly enjoyed working with Roy; who was very cordial and explained everything. Mostly, the installation guys were fabulous, friendly, and very efficient. Thanks, guys
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the wonderful review, Cyrus! We are thrilled to hear you had an excellent experience working with Roy and our installation team. We hope that you enjoy your new floors!
Counter Options
Aug 18, 2019
What a wonderful experience. From my initial visit to the store while selecting product, to the professional follow up work by Maureen Silva, American Carpet One has everything covered. When the time came and measurement day arrived Erin met me on site and provided a comprehensive evaluation of the house. I strongly recommend the AC1 for all your flooring needs.
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Responded on: Aug 21, 2019 05:00 PM

We appreciate you taking the time to review our store! We are thrilled you had a great experience with our team from the showroom to installation. We appreciate your business and hope to see you again!
Marcus Laney
Aug 18, 2019
Chris x2 did an awesome job! Rate 10 stars! Highly recommend these guys
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the kind words, Marcus! We appreciate your recommendation!
Gregory L K Duke Jr
Aug 13, 2019
Rachel was very helpful and even gave me options on what I was looking for. I came in looking to do small areas of my house and decided to do something more. Happy wife means happy life. Will be coming back to do more of my projects.
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the amazing review, Gregory! We're thrilled to hear that Rachel was so helpful. We look forward to working with you again in the future!
John Oxiles
Aug 09, 2019
I came to American carpet one a few months ago, Mo helped me with a carpet selection. I was not ready at the time she helped me. She gave me a courtesy call a few weeks later and followed up with me about my project. That was impressive to me. Thank you for your service. I will be contacting her when I'm Ready for my project J.S
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the wonderful review, John! Excellent customer service is one of our top priorities. We're glad to hear the Mo was polite and courteous. We look forward to working with you in the future!
Kathy Tanji
Aug 08, 2019
If you want a professional job done on your flooring needs, you can’t go wrong with American Carpet. I would like to give credit to Brent’s crew - to especially mention Guyson and Ikaika. They are true professionals. They did fantastic work on my luxury vinyl flooring.
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Responded on: Aug 21, 2019 05:00 PM

Thank you so much for the wonderful review, Kathy! We're thrilled to read that you had a great experience working with our team. We truly hope you enjoy your new luxury vinyl flooring for many years to come. If you need anything else, please don’t hesitate to let us know!
jisiri
Aug 07, 2019
Christian, Willie, and Chris could not have been more courteous and attentive. When a problem arose Christian was quick to bring it to my attention and to get it resolved. Will as his right hand partner was on it as well, and Chris was the icing on the cake to finish the job quickly. At this point I'm very satisfied.
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Responded on: Aug 13, 2019 05:00 PM

Thanks for the amazing review! We're thrilled to hear that our flooring experts were able to be so helpful. We appreciate your business and hope to see you again soon!
Gina Chan
Aug 05, 2019
I'm really satisfied with the floors. Aris and his crew were awesome! They did a beautiful job with the installation. Thanks to Aris, David, Arnel, Jr. V., Erik, and Alika. Aris is so nice and personable. From day 1 of installation to the last day, he always kept me posted with what was going on. He even text to let me know when they were there and what the plan for the day. He really took the time to explain and even showed me how the floor would look with the planks positioned in different directions. Good Job guys! Big thanks to the guys for putting up my super heavy closet doors too! Thanks to Jenny for helping me throughout purchase. Also, thanks for meeting up with me on such notice to find the perfect tile to match with the vinyl planks. I would definitely use American Carpet One again!
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Responded on: Aug 21, 2019 05:00 PM

We appreciate your 5 star review, Gina! We're thrilled to hear that you're loving your new floors. It's also great to hear that our installation team and flooring experts were able to be so helpful. We hope to see you again soon!
Chelsey Tsuda
Aug 03, 2019
Thank you to the American Carpet One team (April, Christian, Arnel, and Alyssa) for taking good care of us! April was such a joy to work with. She’s definitely a hard worker while she took the time to meet our needs. She was also able to squeeze us in at the last minute to install carpet when we needed to. So appreciative to everything she has done for us. Christian and Arnel promptly showed up to the property and started ASAP! They were both very friendly, fast, and efficient! I love the end result of the carpet. So excited to have brand new carpet! I’m definitely going to use American Carpet One for the next bedroom.
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Responded on: Aug 21, 2019 05:00 PM

We're thrilled you are so happy with your experience, Chelsey! We always strive to provide excellent customer service and it makes us happy to hear our team was able to provide you with that. We look forward to working with you again!
Paul Hallin
Aug 02, 2019
Alan & Nolan arrived on time, did a great installation and cleaned up after. The sales people were also very helpful and the price was right. I like the fact that ACOF both sells and installs the carpet. I will definitely use them again in the future.
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the amazing review, Paul! We're thrilled to hear that Alan and Nolan did a fantastic job installing your new floors. We appreciate your kind words and look forward to working with you again in the future!
Tracy Wilson
Aug 02, 2019
Christian D., Arnel, and Jonathan were excellent. Couldn't have asked for a better installation experience. Fast and friendly. Highly recommend them.
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the wonderful review, Tracy! Customer service is one of our top priorities, and we are proud to hear that our team made your experience excellent! We hope to work with you again.
Michael Baxter
Jul 30, 2019
Sean and Ed Mark were very efficient, quick , professional and friendly. They performed a load up job into my classic truck that I did not think possible. They saved my back. Michael J Baxter
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the amazing review, Michael! It's amazing to hear that Sean and Ed were professional and worked efficiently. We hope to see you again soon!
Bobby S
Jul 30, 2019
Sean did a excellent job on loading my truck and getting me on my way. Way too go Sean
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Responded on: Jun 29, 2019 05:00 PM

Thank you for the 5-star review, Bobby!
Chance Lei
Jul 30, 2019
Sean and Mason great guys help me load up the material.. very professional
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Responded on: Aug 21, 2019 05:00 PM

We appreciate you taking the time to review our store, Chance! We're happy to hear that you had a great experience working with our flooring experts. We hope to see you again soon!
Nigel Russ Alonzo
Jul 30, 2019
Sean is very friendly an helpful my experience with him deserves 5 stars if I have another home project I'd ask for him again
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Responded on: Aug 21, 2019 05:00 PM

Thanks for taking the time to leave a review, Nigel!
eve chinen
Jul 30, 2019
My flooring was recently completed. There was originally a problem with the moisture protection barrier which affected the vinyl planks. When I called Maureen, she immediately got in touch with Brent. I explained the problem to Brent and he came the following day to inspect the floor and see how it could be fixed. The solution was to redo the moisture barrier and flooring which was able to be done in 2 nonconsecutive weeks per our request which allowed us time to move our furniture in between. Guyson and Ikaika were able to provide us with excellent work and information on the progress and time frame of their work throughout the flooring and moisture barrier removal and installation processes. After the floors were completed they both ensured that the floors were clean and replaced the furniture back to where they had originally come from. Overall, working with Guyson, Ikaika, and Brent was a positive experience due to their good work ethic and pleasant attitude.
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Responded on: Aug 21, 2019 05:00 PM

Thank you for the 5-star review, Eve! We're so glad you are pleased with the service we provided for you from beginning to end. We always want every customer of ours to be extremely happy with their final installation so we're glad we were able to help fix the moisture barrier for you. If you need anything else, please don’t hesitate to let us know!
Peter Hakala
Jul 26, 2019
We had new carpeting installed today in two stairwells and hallway and the installers Nolan and Alan were on time, courteous, professional and did a great job!
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Responded on: Aug 21, 2019 05:00 PM

We appreciate your 5 star review, Peter! We're so glad to hear that Nolan and Alan were polite and professional. We hope you're enjoying your new carpet and look forward to working with you again in the future!
Liane Voss
Jul 25, 2019
Both Chastity (sale rep) and Alan and Nolan (installers) were prompt and efficient. Chastity helped me find an environmental remediation company (thanks, Aina Environmental for doing the job on one day's notice) and visited the house for the measurement and installation.
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Responded on: Aug 21, 2019 05:00 PM

We appreciate your 5 star review, Liane! We're glad to hear that Alan and Nolan worked efficiently. We hope to see you again soon!
Ursula Baysa-Kohn
Jul 24, 2019
Went to American Carpet One to look for a carpet remnant for my classroom because a co-worker said they were having a sale. April Katada was very friendly and helpful which made me enjoy my buying experience at American Carpet One. Both April and other workers provided excellent service. I would recommend you go check out American Carpet One for any flooring needs and to ask for April Katada.
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Responded on: Aug 21, 2019 05:00 PM

Thanks for the wonderful review, Ursula! Customer service is one of our top priorities and we're always more than happy to help our local teachers. Thanks for the kind words and great recommendation!
Doreen Orita
Jul 24, 2019
Exceptional service from sales associate, Riley, and warehouse personnel, Sean and Cameron. Thank you for helping us with our flooring needs. It was our pleasure to meet you. Alvin & Doreen
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Responded on: Aug 21, 2019 05:00 PM

We appreciate your 5 star review, Doreen! We're thrilled to hear that you had an amazing experience with our store. We look forward to working with you again in the future!
James Casinas
Jul 23, 2019
Sean was very helpful and professional. He made picking up order simple, easy and fast. Awesome!
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Responded on: Aug 21, 2019 05:00 PM

We appreciate your 5 star review, James! We're happy to hear that Sean was so helpful and professional. We look forward to helping you with your future flooring projects!
Luke Horiuchi
Jul 22, 2019
Amazing customer service, thanks to Sean and Mel for assisting us!
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Responded on: Aug 21, 2019 05:00 PM

We appreciate your 5 star review, Luke! Providing excellent customer service is one of our top priorities. We make sure to let Sean and Mel know how much you appreciated their help. We hope to see you again soon!
Dawn Kawano
Jul 21, 2019
Over the moon happy! A huge mahalo to Burt Celebre (lead), Aris and Mark Pirerro (?) on an amazing installation. These boys were on time, polite, and very professional. They respected my many questions with a lot of patience. The trimming and details were beautifully well done. Thank you Boys! Also, a thank you to Tarrence for the moister inspection prior to installation - Tarrence came by 3 times, was very accommodating to my schedule and on-time, each time. Very pleasant too. Thank you very much Yama for your patience - I am NOT and easy customer. Everything you promised, happened - thank you Yes so very happy with my new flooring - Mahalo American Carpet One. Aloha, Dawn Kawano
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Frances Dote
Jul 20, 2019
All the workers did an excellent, professional job! They are Jenny, Christian, Fusi & William I will & have used American Carpet for all of our Preschool needs! Job Well Done!!🤙
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Responded on: Jul 22, 2019 05:00 PM

Thank you for the kind words and 5-star review, Frances!
Ethan Venable
Jul 19, 2019
Sean was quick and moved at a fast pace. We had excellent service thanks to sean.
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Responded on: Jul 31, 2019 05:00 PM

Thank you for the kind words and 5-star review, Ethan! We're so glad to hear you had a great experience working with Sean. We also hope you enjoy your new installation for many years to come. Please let us know if there is ever any questions we can help with!
Larry McCrea
Jul 19, 2019
Mo was our outstanding project manager. She recommended the perfect carpet/padding, made all the arrangements and provided all the paperwork for our AOAA Board--twice (when we needed a correction). Thank you, Mo! Jr, Dustin, and Jonathan did an outstanding job installing our new carpet. They arrived right on time and verified they had the carpet I had ordered, before beginning the installation. They moved three pieces of furniture that were too heavy for my wife and I to move and removed the old carpet and pad. I had asked Jr how long it would take to complete the job and he nailed the time estimate of a little more than two and a half hours for our living room-only install. After the carpet was installed, they swept, and vacuumed then replaced the furniture. Overall an truly outstanding job! The Stainmaster carpet is really nice and we are very happy with it. We highly recommend American Carpet One. Larry and Kozue McCrea
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Responded on: Jul 24, 2019 05:00 PM

Thank you for the kind words and 5-star review, Larry! We're so glad to hear you had a great experience working with our team. We hope you enjoy your new flooring for many years to come. If you need anything else, please don’t hesitate to let us know! Thank you again.
Endrako Carr
Jul 16, 2019
I don't normally post anything but I felt this experience with American Carpet was great. I went to look for flooring for my new home with my wife and just happened to walk in to American Carpet. Whitney was introduced to us and was amazing. Whitney was personable, honest, and knowledgeable. Trust us, we verified the information that we were informed of and the info was correct. If I need flooring for any additional rooms, I will be returning to American Carpet. I would definitely recommend Whitney.
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Responded on: Jul 17, 2019 05:00 PM

We're thrilled you are so happy with your experience, Endrako! We always strive to provide excellent customer service and are glad to hear you had a great experience with Whitney! We appreciate your recommendation and look forward to working with you again!
sherry Scanlan
Jul 16, 2019
Local guy Sean, Exceptionally friendly, nice personality!
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Responded on: Jul 17, 2019 05:00 PM

Thanks for the positive feedback, Sherry! We are glad you had a great experience with Sean. We appreciate your business!
Charlene Kimura
Jul 15, 2019
From start to finish we had an amazing experience with American Carpet One Floor & Home! Brent Iwasaki and his team of installers: Tone, Fusi, & Eric did an incredible job! Also Erin who came to our home to do measurements was very quick and knowledgeable. Brent is very personable, professional and thorough. He made sure everything went smooth from choosing the perfect carpet to making sure we were satisfied with the end result! I highly recommend Brent and his team to anyone looking to do their flooring. Price was right and service exceeded our expectations! Thank you Brent!
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Responded on: Jul 19, 2019 05:00 PM

Thanks for the wonderful review, Charlene! We're happy to hear that our installation team and flooring experts were able to be so helpful. We appreciate your kind words and recommendation!
David Leake
Jul 10, 2019
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Responded on: Jul 12, 2019 05:00 PM

Thank you, David!
J Fo
Jul 09, 2019
We are extremely happy with our Karndean Korlok LVT planks. It was a big upgrade from our old floor - makes our house look so clean, modern and it’s so easy to maintain. Big Mahalo to Roy (sales associate/project mgr) who patiently helped us with making our selection and coordinating the project from estimate, moisture test, leveling the existing floor and to final completion. Very big Mahalo to our installers- David, Marc & Jeffrey. The project took a little longer than normal because all the furniture that had to be moved back and forth but the guys always came as scheduled, on time, did nice work, careful not to damage our furniture and walls, cleaned the work area up at the end of each day and very polite and courteous. I highly recommend American Carpet One to anyone that wants the work done the right way and not think later if they should have paid a little more and got a better looking floor- at least that’s my experience and opinion. Thanks and good luck to everyone!
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Responded on: Jul 09, 2019 05:00 PM

We appreciate you taking the time to review our store, J Fo! We pride ourselves on offering flooring options for all types of budgets. We hope that you enjoy your new floors and look forward to working with you again in the future!
A Google User
Jul 09, 2019
We are extremely happy with our Karndean Korlok LVT planks. It was a big upgrade from our old floor - makes our house look so clean, modern and it’s so easy to maintain. Big Mahalo to Roy (sales associate/project mgr) who patiently helped us with making our selection and coordinating the project from estimate, moisture test, leveling the existing floor and to final completion. Very big Mahalo to our installers- David, Marc & Jeffrey. The project took a little longer than normal because all the furniture that had to be moved back and forth but the guys always came as scheduled, on time, did nice work, careful not to damage our furniture and walls, cleaned the work area up at the end of each day and very polite and courteous. I highly recommend American Carpet One to anyone that wants the work done the right way and not think later if they should have paid a little more and got a better looking floor- at least that’s my experience and opinion. Thanks and good luck to everyone!
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Danielle Battisti
Jul 07, 2019
Jan helped us get exactly what we wanted. Honest person no sales pitches!
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Responded on: Jul 14, 2019 05:00 PM

We appreciate your 5 star review, Danielle! We're happy to hear that Jan was able to be so helpful and look forward to helping you with your future flooring projects!
Ryan Umeno
Jul 04, 2019
Mahalo to American Carpet one, esp Jared For assisting me in every way possible to ease my flooring needs. He kept me up to date with everything up until the end and even ran to get me an extra box of flooring when I ran one box short. Awesome 🤙
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A Google User
Jul 04, 2019
Mahalo to American Carpet one, esp Jared For assisting me in every way possible to ease my flooring needs. He kept me up to date with everything up until the end and even ran to get me an extra box of flooring when I ran one box short. Awesome 🤙
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Shockwavehawaii
Jul 03, 2019
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Responded on: Jul 09, 2019 05:00 PM

Thanks for the positive feedback!
Travis Satsuma
Jun 30, 2019
Our Project Manager was Roy Korenaga. He made the entire process of selecting our new floor to measuring to installing a breeze! He was professional and patient with all of the wife’s changes and questions and she had a lot! We can’t thank him enough for the awesome service he provided! We will definitely go see him again for any flooring needs in the future!
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Responded on: Jul 04, 2019 05:00 PM

We appreciate your great review, Travis! Customer service is one of our top priorities and we're so glad to hear you had a great experience working with Roy. If you need anything else, please don’t hesitate to let us know!
Daryl Madela
Jun 29, 2019
Preston and crew did an excellent job on my new carpeting. They were professional at all times, they knew what they were doing, removed doors for me so I could cut it to the perfect size. Clean all of their rubbish and they were done in no time. That’s what I call service, the house looks outstanding. Jenny, thank you for working with me on my tight time schedule because I’m leaving on my Alaskan Cruise, you da bomb, I will recommend American carpet one to everyone. Mahalo, Daryl Madela 🤙
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Responded on: Jul 04, 2019 05:00 PM

Thanks for the 5 star review, Daryl! We're glad to hear that Preston and our team of flooring experts were professional and courteous. We appreciate your kind words and recommendation!
Mike takimoto
Jun 27, 2019
Junior was very helpful and friendly
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Mike takimoto
Jun 27, 2019
Great friendly employees
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Pamela Costa
Jun 27, 2019
Alan and Nolan installed carpet in one of my rentals they did an excellent job! Thank you...
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Responded on: Jun 29, 2019 05:00 PM

Thanks for the great review, Pamela! It's amazing to hear that Alan and Nolan did an excellent job installing your new carpet. We appreciate your business!
Wyatt Redongo
Jun 25, 2019
Excellent experience! Thanks Jared for the service and Sean Burns for packing my omni underlayment water tight for the rain today🤙
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Responded on: Jun 29, 2019 05:00 PM

Thank you for the glowing review, Wyatt! We are glad you had a great experience with our team and look forward to working with you again!
Jinee Hong
Jun 22, 2019
We had consulted with Sara from American Carpet to what's the best carpet for us. She was very thorough and helpful. She even called to see if we were satisfied with Alan and Nolan (installers) n the carpet. Alan and Nolan were on time which is very important to me and finished their job sooner than I had expected. And more importantly beautifully done. Highly recommended!!
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Responded on: Jun 24, 2019 05:00 PM

Thanks for the wonderful review, Jinee! It's great to hear that Sara was so knowledgeable and that the installation team worked efficiently. We will make sure to let Sara, Alan, and Nolan know that you appreciated their help. We hope that you're enjoying your new floors and look forward to working with you again in the future!
Harlan Fujioka
Jun 22, 2019
It's the second time having American Carpet One install carpet in our home. Same professional service as before from sales to installation great doing business with this company.
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Responded on: Jun 24, 2019 05:00 PM

Thanks for the great review, Harlan! We hope that you're enjoying your new carpet and are happy to hear that we could provide you with outstanding customer service. We appreciate your business!
Ethan Lum
Jun 22, 2019
We've been using American Carpet One for many years and their service and quality is always professional. It's been a pleasure working with Jenny Siaana as she always goes above and beyond to help us in whatever we need! I would definitely recommend using American Carpet One for your flooring needs!
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Responded on: Jun 24, 2019 05:00 PM

Thanks for the wonderful review, Ethan! We're thrilled to hear that you enjoyed working with Jenny and that she went above and beyond to help you with your flooring needs. We appreciate your recommendation and hope to see you again soon!
NED MOBLEY
Jun 21, 2019
Christian M & Christian D were on time, very efficient, courteous, & did a excellent job for an installation that had some challenges. American Carpet One is the go to place for excellent service. Whitley Fulcher was my sales rep & gave outstanding customer service with good prices & a very quick turnaround for my fast track project. Everyone at AC1 were a great team to work with!
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Responded on: Jun 24, 2019 05:00 PM

We appreciate your 5 star review, Ned! We're so happy to hear that you had an amazing experience with our flooring experts and our store. We hope to see you again soon!
Val Carpenter
Jun 20, 2019
Christian D. and Chris M. did a terrific job re-stretching the carpets in our master bedroom and great room to get rid of the humps that had developed. We're delighted with the results!
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Responded on: Jun 24, 2019 05:00 PM

We appreciate you taking the time to review our store, Val! We're happy to hear that you were thrilled with the carpet installation process. We will make sure to let Christian and Chris know that you appreciated their help. Hope to see you again soon!
Connor Kowalczyk
Jun 20, 2019
Mark and Burt Celebre came out to our house on the north shore, which is usually very hard to get good service to, and finished ripping up carpet and installing wood in our studio in only two days. The guys stayed to themselves and were nice though our brief conversations. The new floors look great too!
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Responded on: Jun 24, 2019 05:00 PM

Thanks for the wonderful review, Connor! We're glad to hear that your floor installation process went smoothly and that our flooring experts were polite and helpful. We hope that you enjoy your new floors!
NED MOBLEY
Jun 17, 2019
Christian M & Christian D were on time, very efficient, courteous, & did a excellent job for an installation that had some challenges. American Carpet One is the go to place for excellent service. MAHALO
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Shizue Goldblatt
Jun 17, 2019
Sales representative, Brent Iwasaki, was very efficient and courteous. Installer, Christian D, kept me inform the status what was happening as well as Amiel, Mark P, Chris M. It is refreshing to know there are still people who take a pride what they are doing.
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Responded on: Jun 19, 2019 05:00 PM

We appreciate your 5 star review, Shizue! It's amazing for us to hear that our flooring experts were polite and efficient. We look forward to working with you again in the future!
Helen Nishimoto
Jun 17, 2019
My experience with American Carpet One was positive from start to finish. Project Mgr Mo was knowledgeable and able to direct me to floor coverings she felt I would like. Once my decision was made, she kept in touch with me and answered my many concerns—-and teamed me with an awesome group of floor installers. Lead floor installer Junior Velasco and his team of Marc and Ikaika we’re punctual, knowledgeable, and professional in their delivery of a beautiful product. Thank you American Carpet One!
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Responded on: Jun 19, 2019 05:00 PM

We appreciate your 5 star review, Helen! Customer service is one of our top priorities and we're so happy to hear that you had an amazing experience working with us. Thank you for choosing our store and we look forward to helping you with any future flooring projects you may have!
Ululani Kapanui
Jun 15, 2019
I would like to commend the two young men whose both names are Christian, who came to install our carpet today. They were very professional , answered all our concerns with sincerity and truly putting Customer Satisfactory first. They did a great job. We will definitely recommend American Carpet One. Mahalo....
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Responded on: Jun 19, 2019 05:00 PM

We appreciate you taking the time to review our store, Ululani! Customer service is one of our top priorities and this is exciting for us to hear. We appreciate your recommendation!
Donna Tsutsumi-Ota
Jun 15, 2019
American Carpet One again provided great service. Years ago they helped me with drapery with great service so we went back for carpet. The staff did not disappoint. From Yama helping us pick carpet and padding and quickly getting the paperwork I needed (totally my fault); to Alvin coming over to measure and saving us money and being patient with the dogs wanting his attention; to Alan and Nolan who installed beautifully and were professional, friendly and efficient. They even swept the outside hallway leaving no trace of rubbish or that they were even there! Everyone was excellent, the process was done quickly and will definitely go to American Carpet One in the future. Recommend HIGHLY!
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Responded on: Jun 19, 2019 05:00 PM

Thank you for the amazing review, Donna! We're so glad to hear you had a great experience and really appreciate the recommendation. We hope you enjoy your new installation for many years to come.
Sanford Lee
Jun 15, 2019
Sales extraordinaire Glenn Yamashiro was awesome as usual in taking care of our flooring needs. Hope he never retires and continues to be a shining light for all his longtime customers. Installers David and Mark did an excellent job removing carpet, properly prepping the floor for underlayment and then installing the beautiful plank flooring for our master bedroom and long hallway. They were really easy to work with and did an great job from beginning to end. Majalo!
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Responded on: Jun 19, 2019 05:00 PM

Thanks for the wonderful review, Sanford! We are glad to hear our team provided you with an excellent experience and we look forward to working with you again on future projects!
Cynthia C
Jun 10, 2019
I had the most pleasant experience working with the staff of American Capet One to replace our 30 year-old carpet--from sales to service, you will be extremely satisfied. Riley was so patient and polite helping us make the best selection for our needs, and Alan and Nolan did a super efficient and neat job with removal and installation--it has allowed us to revitalized our old and worn family room into a space we really enjoy spending time in now :-) Mahalo to you All!
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Responded on: Jun 14, 2019 05:00 PM

Thank you, Cynthia, for choosing us for your flooring needs! We are happy to hear the team provided you with an excellent experience and we look forward to working with you again!
Daniel Rose
Jun 09, 2019
Christian D. and Chris M. did excellent work on the installation of our carpet. Fast, courteous, and professional! Great job, Thanks! DR
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Responded on: Jun 16, 2019 05:00 PM

Thanks, Daniel! We're happy to hear that our team did a great job. Please let us know if there is anything else that we can help you with!
Patsy Vasquez
Jun 09, 2019
Alan and Nolan were at the job site ahead of the scheduled time, they were very polite and professional meeting me when I arrived. They followed my instructions to the "T" and they did a very good job. And Alan has a very good sense of humor! I would highly recommend American Carpet One and ask for Alan and Nolan to do get the job done! Also, Maureen in the office is amazing!
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Responded on: Jun 16, 2019 05:00 PM

Thank you for the kind words and 5-star review, Patsy! We're so glad to hear you had a great experience working with our team and we hope you enjoy your new installation for many years to come. Thank you again!
James Johns
Jun 09, 2019
Thank you Christian D., Amiel, Garette, and Chris M. for ripping out and installing new carpet. We really appreciate your timeliness and professionalism! Great job!
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Responded on: Jun 14, 2019 05:00 PM

Thanks for taking the time to leave a review, James! We appreciate your feedback and hope you enjoy your new carpet!
Jafrey
Jun 08, 2019
Best flooring
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S I
Jun 06, 2019
Many thanks to the entire team at American Carpet One from salesperson Mo, Aaron, Terrance and Brent. Most importantly, much mahalo especially to Lead Installer Junior, who came every day and his crew who came on different days (Ikaika, Christian, Jeff, David, & Burt). The installers were crucial to our LVP flooring project and they did not disappoint. Junior ran the job well from beginning to end. He and his crew were professional, courteous, hardworking, skilled and thorough. Gotta admit that this project was pricey, but they did the job right from the very beginning with beautiful results. Phase 2 of our project involved replacing old carpeting with new... once again, American Carpet One did a fantastic job. Thank you to Preston and Robert who worked diligently and professionally. They put down drop cloth to protect our newly installed LVP, worked hard, were skilled at their jobs, and cleaned up after the installation. This was a major project for us (whole house flooring), and it was all worth it!
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Responded on: May 30, 2019 05:00 PM

Thanks for the wonderful review! It's great to hear that you were thrilled with the level of customer service our flooring experts offered and that the installation went so smoothly. We will make sure to let everyone know how much you appreciated their help. We look forward to working with you again in the future!
Jonathan Kato
Jun 06, 2019
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Responded on: Jun 09, 2019 05:00 PM

We appreciate your 5 star review, Jonathan!
Sarah Janiak
Jun 05, 2019
Christian D. did a great job of replacing the carpet on our stairs. He called to give us a heads up that he was on the way and got here right on time. He did the job fast and very well. We are very happy with our new carpet. Highly recomend not only this company but this worker as well. Thanks Christian D. and American Carpet One.
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Responded on: Jun 09, 2019 05:00 PM

Thank you for the kind words and recommendation, Sarah! We're so glad to hear you had a great experience with us and we hope you enjoy your new flooring for many years to come.
J. Frederick
Jun 05, 2019
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Responded on: Jun 09, 2019 05:00 PM

Thanks for the 5 star review!
Kailey Shin
Jun 04, 2019
Our carpet wasn't stretched properly when installed, but Christian D. And Amiel did a great job fixing it. Now our carpet doesn't bubble. They called to see if they could come early and cleaned up the mess created afterwards.
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Responded on: Jun 09, 2019 05:00 PM

Thank you for the 5-star review, Kailey! We hope you enjoy your carpet for many years to come.
Bobby S
Jun 01, 2019
Cameron took care on loading my truck...awesome job Cameron
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Responded on: Jun 04, 2019 05:00 PM

Thank you for the 5-star review, Bobby!
Loreen O’Hara
May 31, 2019
Yama helped me a great deal to find the right carpet and pad for my father’s room. My father is elderly and we wanted his room carpeted for safety. Christian and Amiel arrived on time and did a wonderful job installing the carpet in record time. They were both very polite and professional.
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Responded on: Jun 04, 2019 05:00 PM

Thanks for the wonderful review, Loreen! We're happy to hear that our flooring experts and installation team were friendly and professional. We hope that you enjoy your new carpet!
How Kubo
May 31, 2019
Randall and Ernie is a true reflection of a well run company. All out great service from the two
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Responded on: Jun 04, 2019 05:00 PM

Thank you for the 5-star review, How! We're so glad to hear you had a great experience, and we hope we get the chance to work with you again in the future.
Mariano Pariante
May 29, 2019
Alan and Nolan arrived slightly ahead of time, surveyed the project with me, and got right to work. They finished much faster than I had anticipated, and did a superb job. The carpet was even throughout, cut perfectly to the wall's edge, and looked fantastic! The price estimate significantly beat their competitors, and their work was impeccable! Five star rating!
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Responded on: Jun 04, 2019 05:00 PM

Thank you for the wonderful review, Mariano! We really enjoyed working with you and we hope you enjoy your new floors for many years to come. Thank you again.
Jamie Neill
May 29, 2019
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Responded on: Jun 04, 2019 05:00 PM

Thanks for the 5 star review, Jamie!
Yoshi Gatewood
May 28, 2019
Thank you American Carpet One!! We are 100% satisfied with the service we received from start to finish. Jared was very patient with us after we changed our minds over and over while we decided on the color of our floor. We never felt rushed and Jared truly cared about us making a decision we would be happy with for years to come. Their staff was professional and provided excellent customer service from start to finish. Highly recommend!!
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Responded on: Jun 04, 2019 05:00 PM

Thanks for the kind words, Yoshi! We're happy to hear that Jared was patient and helped you pick out the perfect floor. We will make sure to let him know that you appreciated his help. Thanks for the great recommendation!
Jerry Bevacqua
May 27, 2019
American Carpet One does a very efficient and professional service! I have gone back to them more than once for flooring needs. From sales room, to discarding old flooring and installing new flooring, very good! Tom Berger was our sales rep, and the installers were Christian D. and Christian. They were friendly, prompt, and did a perfect job!
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Responded on: May 28, 2019 05:00 PM

Thanks for the wonderful review, Jerry! We're happy to hear that our flooring expert and installers provided excellent customer service. We look forward to working with you again in the future!
Romeos Construction
May 25, 2019
Ask for Jared! Great customer services.
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Responded on: May 30, 2019 05:00 PM

Thank you for the 5-star review, Romeos! We're so glad to hear you had a great experience working with our team.
Richard Wo
May 25, 2019
Been a loyal repeat customer for over THIRTY years. If you want it done right with a fair price, go with American Carpet One. Always a good experience! Yama is a great sales person, Erin a friendly measurer, and Deion and Gary superb installers. All well-trained, courteous, and neat. Will be back again and again! Mahalo!
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Responded on: May 30, 2019 05:00 PM

Thanks for the amazing review, Richard! We're thrilled to hear that you enjoyed working with our team of professionals. We will make sure to let everyone know that you appreciated their help. We look forward to working with you again in the future!
S I
May 24, 2019
Many thanks to the entire team at American Carpet One from salesperson Mo, Aaron, Terrance and Brent. Most importantly, much mahalo especially to Lead Installer Junior, who came every day and his crew who came on different days (Ikaika, Christian, Jeff, David, & Burt). The installers were crucial to our LVP flooring project and they did not disappoint. Junior ran the job well from beginning to end. He and his crew were professional, courteous, hardworking, skilled and thorough. Gotta admit that this project was pricey, but they did the job right from the very beginning with beautiful results.
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Responded on: May 25, 2019 05:00 PM

Thanks for the wonderful review! It's great to hear that you were thrilled with the level of customer service our flooring experts offered and that the installation went so smoothly. We will make sure to let everyone know how much you appreciated their help. We look forward to working with you again in the future!
C0NN0R .
May 16, 2019
Brent was excellent in helping walk us through replacing our 10 year old carpet with vinyl flooring, getting the job scheduled quickly and taking many small steps to make everything run smoothly. This is our second time working with American One and we have nothing but good things to say about their customer service. This job was not the cheapest quote we received, but the piece of mind of knowing the job will be done well and the company is responsive to future issues makes it worth the extra cost. Many years ago when our carpet became loose from multiple years of abuse and cleaning from tenants, A1 came out right away to repull our carpet for free. Highly recommended company!
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Responded on: May 15, 2019 05:00 PM

Thanks for the We hope that you enjoy your new floors and look forward to working with you again in the future! amazing review, Connor!
Yingsen Tang
May 16, 2019
Sean was awesome on help me loading all my underpayment for my job. If I have another floor needed to be done! I will go with American carpet one for sure.
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Responded on: May 20, 2019 05:00 PM

We appreciate you taking the time to review our store, Yingsen! We look forward to working with you again in the future!
Tommylynn Benavente
May 15, 2019
Junior and Ikaika worked on Friday and Saturday; they finished the upstairs bathroom and completed applying the sealant on the downstairs bathroom. They will return tomorrow to finish the downstairs bathroom. I do want to comment on the good work they did and how professional they are. As someone who teaches customer service, I can spot good training immediately and Junior and Ikaika represent American Carpet exceptionally! They arrived on time each day and were very pleasant. They worked efficiently and didn't waste any time. They were considerate of my home and cleaned every area they worked in. They were also mindful not to disturb me and very single time they entered and left the house they made sure to close the screen door so it wouldn't slam, I appreciated that! I'm happy to share my experience and recommend American Carpet to others! Three weeks later and Christian, Mark, and Eric from American Carpet installed carpet in my bedrooms and on the stairs. First time I’ve seen a crew sweep up the street where the ir van was parked....once again exceptional service!
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Responded on: May 11, 2019 05:00 PM

We appreciate your 5 star review, Tommylynn! We always strive to provide excellent customer service. We're thrilled to hear that you had a great experience with our store and that our staff was so helpful. We look forward to working with you again in the future!
C0NN0R
May 12, 2019
Brent was excellent in helping walk us through replacing our 10 year old carpet with vinyl flooring, getting the job scheduled quickly and taking many small steps to make everything run smoothly. This is our second time working with American One and we have nothing but good things to say about their customer service. This job was not the cheapest quote we received, but the piece of mind of knowing the job will be done well and the company is responsive to future issues makes it worth the extra cost. Many years ago when our carpet became loose from multiple years of abuse and cleaning from tenants, A1 came out right away to repull our carpet for free. Highly recommended company!
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Responded on: May 12, 2019 05:00 PM

Thanks for the We hope that you enjoy your new floors and look forward to working with you again in the future! amazing review, Connor!
Paul Everson
May 12, 2019
Great experience all around. Roy was a great salesman and helped us through the process. They did our carpets upstairs and offered great deals and warrantees. We also had our kitchen floor done - Junior, Mark, and Ikaika provided outstanding service and I would highly recommend. They go above and beyond to make sure you are taken care of and provide outstanding craftsmanship. True professionals!
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Responded on: May 16, 2019 05:00 PM

We're thrilled you are so happy with your experience, Paul! We're happy to hear that our team members were helpful and professional. We hope to see you again soon!
RG
May 11, 2019
Alyssa and Sean were very helpful and friendly is assisting me with my order. They had it ready for pickup and I was on my way very quickly.
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je ann williams
May 08, 2019
Customer service from Sean was polite, quick service and helpful. Deserves five stars.
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Responded on: May 09, 2019 05:00 PM

Thanks, Je Ann! We will be sure to share your kind words with Sean and the team!
Jeremy Spear
May 03, 2019
Fantastic service - Sean was awesome at the loading dock as was everybody in the office !!!
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Responded on: May 04, 2019 05:00 PM

Thanks for the great review, Jeremy! We're so happy to hear that Sean and our flooring experts provided excellent customer service. We look forward to working with you again in the future!
Alex Bresslauer
Apr 26, 2019
My order was available for pick up when they said it would be. They loaded me up right away with a. Friendly attitude
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Responded on: May 01, 2019 05:00 PM

We appreciate your 5 star review, Alex!
Everything & Anything
Apr 25, 2019
Excellent service and selection of materials. The warehouse staff will make sure your stuff gets out quickly
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Responded on: Apr 26, 2019 05:00 PM

Thanks for the 5 star review! We're happy to hear that you had a great experience with our store. We hope to see you again soon!
Jill Kuroda
Apr 25, 2019
Riley was a great salesperson, helping both at my parents' home and in the showroom. He was very patient with my mom and me! Alan, Nolan & Fusi installed the new carpeting at my parents' home. They were friendly, helpful and courteous, and made the experience an easy one for our family. My folks are enjoying their beautiful new carpeting!
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Responded on: Apr 26, 2019 05:00 PM

We appreciate your 5 star review, Jill! We're happy to hear that our flooring experts provided excellent customer service. We hope that your family enjoys their new carpet and look forward to working with you again in the future!
Eric Oshiro
Apr 24, 2019
Riley the sales project manager was very thorough in explaining everything and made the process very easy. Korina at the customer service desk was super friendly. She definitely is an expert at her job. I also met Sean while picking up my floors. I don't have a truck and own a compact car. They were extra careful in loading the floors in my back seat. Both were very friendly and overall great experience!
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Tommylynn Benavente
Apr 22, 2019
Junior and Ikaika worked on Friday and Saturday; they finished the upstairs bathroom and completed applying the sealant on the downstairs bathroom. They will return tomorrow to finish the downstairs bathroom. I do want to comment on the good work they did and how professional they are. As someone who teaches customer service, I can spot good training immediately and Junior and Ikaika represent American Carpet exceptionally! They arrived on time each day and were very pleasant. They worked efficiently and didn't waste any time. They were considerate of my home and cleaned every area they worked in. They were also mindful not to disturb me and very single time they entered and left the house they made sure to close the screen door so it wouldn't slam, I appreciated that! I'm happy to share my experience and recommend American Carpet to others!
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Responded on: Apr 29, 2019 05:00 PM

We appreciate your 5 star review, Tommylynn! We always strive to provide excellent customer service. We're thrilled to hear that you had a great experience with our store and that our staff was so helpful. We look forward to working with you again in the future!
Lee Nohara
Apr 21, 2019
Good selection, great customer service
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Responded on: Apr 26, 2019 05:00 PM

Thanks for the positive feedback, Lee!
Elden Himeda
Apr 19, 2019
Very pleasant consumer experience! Project manager, Brent Iwasaki, showed us around the showroom to give us an idea of the products/services available to us. We told Brent of our situation and he showed us our options without pushing any specific product. He is an unpretentious friendly local boy with a lot of integrity. Working with a company who's installers are employees (not contractors) of the company was important to us. The installers were nothing short of awesome. Well trained and experienced. Junior, assisted by Bryan, Ikaika, Jeff and Erik did a beautiful job. I am so happy with the quality workmanship and attention to details. I got to observed the performance of each one of them. It became apparent that quality outcome was their priority and accommodated my special requests. I am a demanding consumer and yet pleased with our new flooring. For me to take the time to write this review says a lot about American Carpet One and their employees. Good job everyone and mahalo.
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Responded on: Apr 22, 2019 05:00 PM

Thank you so much, Elden! We really enjoyed working with you and hope you enjoy your new floors for many years to come. If you ever have any questions please feel free to reach out and we'd be happy to help. Thanks again!
Jordan Sommer
Apr 18, 2019
While picking up some flooring this morning I was helped by Sean and Mason. They were fast and professional. I'm certainly happy with the service and would recommend American Carpet One to anyone.
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Responded on: Apr 22, 2019 05:00 PM

Thanks for the wonderful review, Jordan! It's great for us to hear that Sean and Mason were fast and professional throughout the flooring process. We look forward to working with you again in the future!
Ian Suchet
Apr 17, 2019
What a great service. Went into store in a Wednesday. Got excellent service from Mo. great range and choice of carpets. They installed it 5 days later. A team of 4 led by Alan Acacio, Nolan, Christian and Arnel B did an incredible job with visible seams. Completed in one day. Bottom line is you pay for what you get.
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Responded on: Apr 22, 2019 05:00 PM

Thank you for the great feedback, Ian! Our store is proud to offer a wide variety of flooring and products. We're happy to hear our flooring experts did a great job with your carpet installation. We appreciate your business!
Dan Wong
Apr 16, 2019
Great company to work with from beginning to end. Brent Iwasaki was super kind, knowledgable, and went the extra mile. I will recommend him as a salesperson to anyone we know. This was one of the best experiences we had with home improvement. Alan Acacio, Nolan Kagawa, and Arnel Baruela did a very clean and fast install. They were very courteous and respectful and worked hard. Carpet looks and feels great! Can't say enough about our experience.
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Responded on: Apr 22, 2019 05:00 PM

Thanks for the wonderful review, Dan! We always strive to provide excellent customer service. We're happy to hear that Brent and our installation team were so helpful. We hope that you enjoy your new carpet and look forward to working with you again in the future!
K W S
Apr 16, 2019
We visited a lot of flooring suppliers on the island before we ended up at Amerian Carpet One. When I orginally called to get a competing quote on product we had already chosen. Our salesperson Brent Iwasaki guided us to a more quality reputable product that was on sale for cheaper than what had already picked out. My wife was also more pleased with the color of the product offered by Brent. Back of the house was great to deal with too. When I went to pick it up I was kindly greeted by Korina who finished processing my order. Sean then helped me load up my truck and packed my order as requested with a smile. Great team and great products here. I can't recommend the folks here enough!
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Responded on: Apr 22, 2019 05:00 PM

We appreciate your 5 star review! We're happy to hear that our flooring experts were so friendly and helped you pick out the perfect flooring. Thanks for the great recommendation!
Tom Harris
Apr 13, 2019
From Start of the sales inquiry interaction to finished installation, we received top of the line service. We took a lot of time with the salesman, Glenn "Yama" Yamashiro, who took the time to listen to what we were looking for and help us get the best long term value in our choices of carpet, underpadding, and post installation care. The installers were incredibly accommodating, polite, professional and clearly highly skilled at what they do. They did a flawless installation, absolutely great job!
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Responded on: Apr 24, 2019 05:00 PM

Thanks for the amazing review, Tom! We're happy to hear that your carpet looks great and that our installation team was professional and polite. We look forward to helping you with your future flooring projects!
Thomas Hulihee
Apr 12, 2019
Excellent service and great price for my pet damaged floor. Clean and neat. Thank you for all your hard work Junior, Ronel and Erik
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Responded on: Apr 24, 2019 05:00 PM

Thanks for the kind words, Thomas! We will make sure to let Junior, Ronel, and Erik know that you appreciated their help!
Susan Taira
Apr 11, 2019
American Carpet flooring installers, Junior, Erik, and Jeff, were hard-working and reliable. They arrived on time, stayed on task, and completed the assignment in record time. My floor looks great and meets all my expectations. I would recommend this trio to all American Carpet customers.
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Responded on: Apr 24, 2019 05:00 PM

Thanks for the 5 star review, Susan! We're happy to hear that you had a great experience with our store and that you're loving your new floors. We appreciate your great recommendation!
Ira Burnett
Apr 11, 2019
Installation crew was great. Tone and Fusi were top notch.
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Responded on: Apr 19, 2019 05:00 PM

Thanks for the 5 star review, Ira! We're happy to hear that our team members were helpful and professional.
John Zak
Apr 11, 2019
I am thrilled with the beautiful new carpet in my home. Working with American Carpet One in Honolulu was a delight, beginning with Roy in the sales department. He walked me through the samples in the show room and pulled swatches for me to take home. Roy also took the extra effort to provide several estimates, depending on which rooms I decided to carpet. Once we were set on carpet style and measuring was done, Preston and his team came in for the installation. The work was perfect, especially the stair wraps. The house looks so smart and neat. I don’t make a habit of offering glowing reviews, but the team working for this company deserves it.
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Responded on: Apr 19, 2019 05:00 PM

Thanks for the amazing review, John! We're thrilled to hear that you love your new carpet and enjoyed working with our flooring experts. We will make sure to let Roy and Preston know that you appreciated their help. We look forward to working with you again in the future!
Kanoa Wong
Apr 11, 2019
I experienced great customer service and an efficient process! Sean B was very helpful today and I would recommend this business to all that are looking for home and flooring needs! Great product and service
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Responded on: Apr 19, 2019 05:00 PM

We appreciate you taking the time to review our store, Kanoa! Customer service is one of our top priorities. We're happy to hear that Sean was so helpful and we appreciate your recommendation!
Max Chun-Van Osdol
Apr 10, 2019
I recently replaced my carpet with new vinyl flooring and American Carpet One had exactly what I was looking for. My project manager Sarah was very professional and extremely helpful in assisting me from start to finish. Even when I had extra boxes to return, everything went so smoothly. Sean at the warehouse who helped me unload everything was very friendly and helpful. Thanks to everyone at American Carpet One!
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Responded on: Apr 19, 2019 05:00 PM

Thanks for the 5 star review, Max! It's great to hear that Sarah and Sean were friendly and professional. We will make sure to let them know that you appreciated their help!
Mataautele Ah You
Apr 10, 2019
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Responded on: Apr 19, 2019 05:00 PM

Thank you for the 5-star review, Mataautele!
Cliff Shafer
Apr 09, 2019
Sean and Cameron helped me with my order in a professional, efficient and friendly manner. They clearly understand what excellent customer service entails. We need more hard working people like them.
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Responded on: Apr 19, 2019 05:00 PM

Thanks for the amazing review, Cliff! We always strive to provide excellent customer service. It's great to hear that Sean and Cameron were professional and efficient. We hope to see you again soon!
Michael Takimoto
Apr 09, 2019
Excellent friendly service Sean Burns American carpet DRS construction Customer
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Responded on: Apr 19, 2019 05:00 PM

We appreciate your 5 star review, Michael!
Vance Isono
Apr 09, 2019
Sean and mason did a great job!
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Responded on: Apr 19, 2019 05:00 PM

Thanks for leaving us a review! We will be sure to let Sean and Mason know you gave them a shout out!
Suzanne Schultz
Apr 09, 2019
Had a very good experience with American Carpet One. The salesman Brent Iwasaki was very professional and quick to help in choosing our carpet. The installation by Steven and Amiel also left us very happy! They all deserve a ten! Thank you for your time and professionalism gentlemen!
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Responded on: Apr 19, 2019 05:00 PM

Thanks, Suzanne! We're happy to hear that you enjoyed working with Brent, Steven, Amiel, and the rest of the team. It was a pleasure working with you, and we are happy to have been able to help you find the perfect carpet. Thanks again!
George Eguchi
Apr 08, 2019
Ordered carpets on Saturday...carpets were installed exactly one week later. Riley was clear and thorough at explaining the pros and cons of carpets so it was easy for me to decide what carpet was best for us. Cirilo and Destin were very professional at installing the carpet and took care of all the unforeseen issues. Will definitely order future flooring from them...the selections are excellent and the the team genuinely cares about the quality of work they do. Customer satisfaction is at the top of their list...we appreciate all their efforts to go beyond the norm. Thank you American Carpet One. George Eguchi
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Responded on: Apr 19, 2019 05:00 PM

We appreciate you taking the time to review our store, George! Customer service is one of our top priorities. We're thrilled to hear that you had such a great experience with our store and love your new floors. We look forward to working with you again in the future!
Nicole Sato
Apr 08, 2019
I had a great experience ordering a beautiful new carpet. Brent, our salesperson, was really friendly and helpful, and the installation team, JR and Destin, did an excellent job. I recommend American Carpet One to anyone looking to upgrade their flooring.
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Responded on: Apr 19, 2019 05:00 PM

Thank you so much, Nicole! We hope you enjoy your new carpet for many years to come.
Andrei Tretyak
Apr 07, 2019
professional people and great quality work .
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Responded on: Apr 19, 2019 05:00 PM

Thank you, Andrei!
Eric L
Apr 07, 2019
We had a great experience with American Carpet One. Jared was really helpful with choosing and purchasing our materials, both the LVT and stain master carpet, and even a Miele vacuum. Everyone else was very nice and helpful. Sean B. was really helpful, when we brought back some unused materials. We couldn't be happier with our experience.
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Responded on: Apr 19, 2019 05:00 PM

Thank you for the 5-star review, Eric! We're so glad to hear you had a great experience with our team and we hope you enjoy the new floors for many years to come. Thank you again.
russell hisamoto
Apr 07, 2019
Great service with Whitley in sales and Shawn in the warehouse
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Responded on: Apr 19, 2019 05:00 PM

Thank you, Russell! We're so happy to hear you had a great experience with Whitley and Shawn. We hope to work with you again soon.
W O
Apr 07, 2019
Sean and Sarah were very friendly and helpful as we shopped for carpet.
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Responded on: Apr 19, 2019 05:00 PM

Thank you for the 5-star review!
Glenn Sakumoto
Apr 06, 2019
The flooring in our home was just completed and we are extremely pleased with it. From beginning to the end, we are very pleased with everyone during the process. From the initial meeting and throughout the installation, Jenny was very pleasant and easy to work with. There were some "hiccups" along the way, but Jenny, Jessie, and Brent were always very accommodating and readily resolved them to our satisfaction. Thank you to the crew of Jeff, Marc M., Junior V., Eric, and Bryan for their professionalism during the installation. A special mahalo to Jeff and Marc for coming out on time everyday. They were both courteous, professional, and accommodating to our every requests. In addition to the installation, the crew was very organized in moving our furniture, taking special care that nothing was damaged. It was noteworthy that they were able to move the heavy furniture. The floors in our home now look outstanding--a huge improvement from what it was before. We highly recommend American Carpet One!!
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Evelyn Sakamoto
Apr 06, 2019
Junior and Bryan did an excellent job with our floor installation. We appreciated Junior communicating with us as the job progressed. Despite having to work with a flawed bathroom, they were able to install the flooring in such a way that the flaw was not noticeable. Very professionally done. Jenny also did a great job with helping us in selecting our flooring and coordinating the installation with our remodeling timeline. She was always prompt in returning our phone calls. We are glad we went with American Carpet One and are happy with our flooring.
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Responded on: Apr 22, 2019 05:00 PM

Thank you, Evelyn! We're so glad to hear you are enjoying your new floors and we hope to work with you again in the future.
AllGashNoRash
Apr 05, 2019
I’ve been buying flooring from American carpet One for years. From top to bottom, the quality of the products to the quality of their customer service is outstanding. Aaron Okimoto (GM) will come out personally to ensure everyone is cared for and running smoothly. Keala P (Ops Mgr) Excellent manager running the operations staff with precision and efficiency; which relates directly to our customer experience. Cameron, Edmark & Mason (Warehouse) these guys were spot on with helping me find the right door to loading up my truck with care. In summary...best damn place to buy all your flooring needs!
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deb togami
Apr 04, 2019
Arnel and Mark installed my wood laminate flooring. They were very professional and did an excellent job. They were courteous and neat . They even finished ahead of schedule! My floors look great. Thank you! Highly recommend
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Responded on: Apr 22, 2019 05:00 PM

Thank you so much, Deb! We're so glad to hear you had a great experience working with our team and we hope you enjoy your new floors for many years to come.
Sneak Freak808
Apr 04, 2019
American carpet has great customer service, just this Monday this guy Sean asked if we needed help loading up, I thought it was generous of him to ask so he did. Hands down #1 spot to pick up materials when you have these great services.
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Responded on: Apr 22, 2019 05:00 PM

Thank you so much for the 5-star review! Customer service is always our top priority so it's great to hear that you had a great experience with our team.
Scott Woods
Apr 03, 2019
Sean Burns ... Awesome crew, they put the customer first in every area Sean Thank you so much ..
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Responded on: Apr 22, 2019 05:00 PM

Thanks for the wonderful review, Scott! We will make sure to let Sean know that you appreciated their help!
Daryl Huff
Apr 02, 2019
Friendly and helpful.
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Responded on: Apr 22, 2019 05:00 PM

Thank you for the great feedback, Daryl!
Erik Saavedra
Apr 02, 2019
Quick and easy pick up. Cameron was friendly and helpful when loading
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Responded on: Apr 22, 2019 05:00 PM

Thank you for taking the time to leave us a review, Erik! We're so glad to hear that Cameron was a huge help for you.
Derek Clark
Mar 27, 2019
We are very pleased with our carpet installation! Jr, Destin and Mark did an excellent job for us. We could not ask for more! Jr was very good in communicating the scope of work and working with us to ensure we were completely satisfied! Mark’s work on our baseboards were outstanding! Highly recommend!
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Beejay Cabuyao
Mar 27, 2019
Picked up materials yesterday and Sean B. is very helpful amd detailed about what i was picking up. He double checked all the materials and he's also very friendly.
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kalen kuniyuki
Mar 26, 2019
Cirilo jr. and team did a great job on the carpet install.
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Julie Hokama
Mar 26, 2019
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Ashley Medeiros
Mar 26, 2019
I had to pick up an order for our office and Sean B was the one who helped load it in my truck. He has great customer service, super friendly and hardworking. I didn’t have to wait long, as he’s very efficient in what he does and knew exactly what my order was just by the name on it. Thank you so much!!
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Landon Koito
Mar 26, 2019
Very great service! Everyone was very friendly and helpful. Sean did a great job helping me out towards the end!
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Inalee Yost
Mar 23, 2019
Friendly staff!
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Kimo Cashman
Mar 23, 2019
We were looking to change the carpet in our rental-condo. Time was of the essence as we had only about two weeks to prep the condo for a new tenant. The crew at American Carpet One really helped us out. Riley took good care of us at the show room. He clearly explained the various options available and helped us put together a package that was within our budget. Riley is the consummate professional -friendly, knowledgeable, efficient, fair....just right on! Mahalo Riley! We visited the show room on a Saturday. The following Monday, Jimmy met us at the condo to take measurements. He created a diagram of our condo on his laptop and explained exactly how the carpet would be installed and puzzled together. This was awesome. Jimmy was super patient and friendly with us as we asked a ton of questions. Mahalo Jimmy! On Friday, Danny and Ranel showed up, on time, to install our carpet. Perfect. Perfect. Perfect. Danny and Ranel were friendly, efficient, respectful, highly-skilled and incredibly hard-workers. They didn't take any breaks during the installation - none at all. They worked mindfully the entire time they were there. And they took the time to answer questions we had. The installation (both the process and product) was flawless. Better than we expected. Mahalo Danny and Ranel! So on Saturday we visited the show room and by Friday afternoon, the carpet was installed. Beautiful! We will definitely share this wonderful experience with our friends and family. Mahalo American Carpet One (Riley, Jimmy, Danny, and Ranel)! You folks gettum! See you all on our next condo reno. Aloha
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Jason Mitchell
Mar 20, 2019
Sean Burns is the man!!! Great service.... J @ ATN construction
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Ty Kakalia
Mar 20, 2019
Sean is a good warehouse worker. Got my material loaded up fast and safe. I was in and out nice and fast, just how I like it
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Eric Oshiro
Mar 20, 2019
Riley the sales project manager was very thorough in explaining everything and made the process very easy. I also met Sean while picking up my floors. I don't have a truck and own a compact car. They were extra careful in loading the floors in my back seat. Both were very friendly and overall great experience!
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Wren Taniguchi
Mar 18, 2019
Awesome service!
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Nobuko Nakamura
Mar 17, 2019
I,m very happy decided for American carpet one floor instollation. Customer service Cindy is efficiant. And installation crew David and Mark did a exellent job. I,'ll recommend to my friends .
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Brenda A
Mar 17, 2019
Edmark did a great job loading my carpet in my car!
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Chad Hamada
Mar 17, 2019
The service is always going the extra mile, from purchasing, wich moe always gets me what I need for whatever the customer is looking for and the professionalism is bar none dammn hard to beat.the guys like shawn loading me up with quick efficiency and always with a smile and very informative at all times.
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David Tamanaha
Mar 16, 2019
Pick up was easy and customer service was awesome. Mahalo Sean!
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Rachel Stollenmaier
Mar 16, 2019
My family has worked with American Carpet One a few times and each time has been amazing! They go above and beyond and you can tell that they honestly and truly care about you as a customer and have a passion for the work that they do. Thank you to Jimmy and Yama for being so responsive and flexible ,with setting everything up and with the estimate, especially with this last job which was pretty short notice. And thank you so much to Steven and Amiel, who did the the installation, they were quick, very professional, courteous, and just all around wonderful to work with! Big mahalo to American Carpet One!
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merle kaneshiro jones
Mar 14, 2019
Jeff, Marc M, Dave N, Brian, and Eric did an excellent job installing our flooring. They went above and beyond when it comes to diligent service. They let us know when they would arrive, what they were planning to do that day, and when they would leave. They had to raise the flooring so it took a little longer, but the 9 day estimate was instead, 7! When my husband walked in the last day, he was surprised to find the flooring of the living room torn up! Jeff told him that after they moved the furniture back, they walked on the flooring and it didn't feel right. So they tore the floor off and found the padding had bunched. They got new padding and installed the living room floor well within 2 hours. We are enjoying our floors! Thank you, Jeff, Marc, Dave, Brian and Eric! Fantastic Job!!!
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Gary Shimozono
Mar 13, 2019
Customer service guys Sean and Bruce were friendly and helpful
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J.R. Kashiwamura
Mar 12, 2019
Great customer service! This was my second time picking up flooring American Carpet One.
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Ralph Hurtado
Mar 12, 2019
This place is cherreh! Sean and Cameron went Load um up one crack yessuh, I like come back again.
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Christina D
Mar 08, 2019
Great first experience. Super fast customer service. Sean has both great customer service skills and expeditiously processed my work order. I'll gladly return to this establishment.
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Faylene Kalahiki
Mar 07, 2019
Sean and Cameron were real professionals. They made sure when they loaded my cushion that my daughter would be safe and I would be able to see in my side/rear windows!!! Definitely request them!!!! Thanks guys!!!
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Laura Tome
Mar 07, 2019
Patient , helpful recommendations, professional And efficient. Flexible schedule. Prompt response to reporting problems with flooring. Impressed with Brent and. Guisson and Ikaika.
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Ireneo Rellin
Mar 07, 2019
Sean has been a great help. He got my order quickly and loaded me without a hitch.
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Gerald Seaback
Mar 06, 2019
Shawn was very friendly and helpful. The office was quick on getting me in and out fast. Great job!
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Ryan Bauzon
Mar 06, 2019
Sean and junior helped me out. Customer service was great🤙🤙🤙
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Kevin K
Mar 06, 2019
Amazing customer service and knowledgeable staff. Both Korina and Sean assisted me in my purchase and were incredibly helpful. Korina was able to address all my concerns while Sean was quick in finding my product in inventory and loading into my car. Really pleasant experience and highly recommend.
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Benjamin Maikai
Mar 05, 2019
Customer service was awesome. Sean pulled and loadind up all under 10mins. Didn't have to wait long at all. really professiona. Good people.
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Ruth Foster Chang
Mar 01, 2019
Love American Carpet! Awesome customer service by Brent & Bruce. Thank you again!
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Aloha M
Feb 28, 2019
Great customer service to the girls at the front desk to boys who helped load up carpet. Jenny Front desk Girls Mark P Brian Cameron Amiel Thank you see you soon 🤙
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surferold
Feb 28, 2019
Bruce and Cameron, great customer service providing the correct materials for pickup. Mahalo!
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Mark Cannon
Feb 28, 2019
Bruce is great.
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tommy boyd
Feb 27, 2019
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daniel keohohou
Feb 26, 2019
Sean and bruce were very friendly and helpful.
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Cline Ardo
Feb 26, 2019
Bryce loaded my 25 boxes of 36# flooring cheerfully and professionally without damages. Thank-you so much!
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Aaron venable
Feb 25, 2019
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John H
Feb 24, 2019
I recently purchased a few boxes of vinyl plank to replace some damaged flooring. Price was fair and service was exceptional. After I placed the order I received a follow up call from my sales person (Mo) letting me know the status and that she would call me when it arrived. I received another call when it arrived and I was able to pick it up a few hours later. When I went in to pick it up everyone was super helpful again. Sean had me loaded up and out the door in just a few minutes. It was very refreshing to deal with warehouse staff that actually seemed to enjoy their jobs and were eager to get the order loaded in a timely manner. I'll definitely be back next time I need flooring.
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Sheila Faumuina
Feb 23, 2019
Our experience here was very pleasant and quick. I appreciate the service here. I forgot her name, but local lady read our mind and knew what we were wanting.. we got what we needed and were out under 15 min.. thanks to Sean who also helped us with aloha spirit. He helped fit the carpet into our small vehicle. We appreciate both of you that helped.. mahalo and aloha
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Sybil Ranada
Feb 23, 2019
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Phillip Balgas
Feb 19, 2019
Good Work.
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J. Akagi
Feb 18, 2019
Our project manager, Maureen "Mo", was extremely patient, helpful, and knowledgeable. Our carpet installers, Alan Acacio, Noland, and Arnel B were efficient, courteous, and did an excellent job. We are very happy with the results.
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Kahea Kahoalii
Feb 17, 2019
Excellent customer service very friendly workers and warehouse boys very efficient on loading you up
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Laura W
Feb 16, 2019
It was a pleasure working with salesman Riley Tang for my carpeting needs. From beginning to end he kept in touch and answered all my questions. I had gone to both Lowes and Home Depot earlier and could never get anyone to help me and what I needed was not in stock. If you're shopping for flooring, I'd start with Am Carpet One and save yourself the frustration of the big box stores. In the showroom Riley brought me many samples and we quickly narrowed down 2 carpet options. He was knowledgeable about carpet pile, durability, warranty, color roll matching and installation considerations, padding and type of carpet for stairs. He kept in mind my quick timeframe, so we stuck with carpets in-stock. He arranged for the measurer and installers around my schedule of painters, carpenters and other people working in the house at the same time. The measurer Aaron came out 4 days later on a Saturday and worked very quickly. When he was done he showed me the room diagrams and square footage on his laptop. I could have had them install 4 days later but I had painters working inside the house. Junior and his team came out to remove and install the carpet over two days. They moved a lot of heavy furniture and were careful of the newly painted walls and travertine floors when moving furniture to the other rooms. The team installed the carpet in a spiral stairwell and in 3 rooms and 4 closets (1800 sf). They worked non-stop, were extremely polite and cleaned up after themselves throughout the process. I am wary about paying in advance for services. I was fine with paying to reserve the carpet the day I went into the showroom because I could cancel with a full refund before installing and wanted to make sure nobody else took the carpet I needed. I paid the remaining 50% upfront to reserve the install date and paid the balance due 7 days before installing, as they have a lifetime installation warranty on the carpet. Their installers Junior, Destin, Garret, Amil, John and Ronel worked like a well oiled team. Everyone knew what to do and worked tirelessly and pleasantly until they were done. At the end, they offered to come back if I find anything that needs correction and gave me tips on berber carpet care. I did a walk through after they left and everything looks great. For me, the hardest part of the process was choosing the carpet. I went with Karastan Fresh Linens Berber with 25yr/Lifetime warranty which is transferrable. I will go back to Am Carpet in the future.
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Huang minn
Feb 15, 2019
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Craig Metcalf
Feb 14, 2019
Exceptional service, friendly and efficient. Sean was terrific!
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Jr Andrade
Feb 12, 2019
Sean did a great job! Aurite!
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Steve Awakuni
Feb 12, 2019
The installation of the floor was fantastic. If you are looking for professional people and great quality work this is your company. Arnell's crew of installers were resourceful and meticulous is all of the work done in my office. Awesome job.
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Bronson Nakamura
Feb 12, 2019
Came to american carpwt o e to pick up and sean helped me out. Quick and easy , very friendly ....
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Alex M
Feb 12, 2019
Great selection, knowledgeable workers, material in stock. Tom was easy to work with and Sean was really friendly and helpful. Definitely will be back.
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Jake Mistake
Feb 11, 2019
Sean B was the warehouse worker/ forklift operator who loaded my truck. I drive for Alutiiq and deal with different vendors all day everyday, most who barely take the time to even look you i the eyes or ask you name. Sean was incredibly friendly and is a true asset to your team and provided excellent customer service. So much so that I felt inclined to do something that I never do...(that bein writing a review)
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John Mathews
Feb 11, 2019
Came to american carpwt o e to pick up and sean helped me out. Quick and easy , very friendly ....
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Jody Nako
Feb 11, 2019
Great service from beginning to end - sale to install to follow-up! It’s been over a year and we still love our LVP floor! Mahalo Roy Korenaga and team!
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Julie Eggers
Feb 09, 2019
I would definitely recommend American One. Sarah got back to me right away after I made my inquiry and was always available with questions when I called/emailed. She was able to schedule the job right away. Alan and Nolan were so wonderful to work with! They were punctual, did an amazing job on the carpet installation and kept me in the loop until the job was done.
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David Vaovasa
Feb 09, 2019
Mahalo Sarah for helping us get what we were looking for. Big time mahalo to Sean from the warehouse for helping us load up. Awesome teamwork
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Christian Awaya
Feb 09, 2019
Sarah Park provided us with great customer service, was always there with answers to our questions, and was very knowledgeable about the product we got. Thank you again!
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Tyson Laulu
Feb 09, 2019
American Carpet One was incredibly easy to work with! Their workers are very professional and they are also EXTREMELY quick and accurate at what they do. I would recommend anyone looking to install carpet or do repairs to call these guys and ask for Ja Dawn. She is so helpful and she responds promptly which made our experience so wonderful! Thank you American Carpet One!
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Jeff Aki
Feb 06, 2019
Glenn “Yama” Yamashiro was a pleasure to work with during our office renovation project. His product knowledge and customer service is impeccable. We’ll always work with American Carpet One for all of our flooring covering needs.
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Travis Semorile
Feb 05, 2019
Overall great experience Sean from warehouse was very helpful and knowledgeable of their product and excellent customer service
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warriorhi
Feb 05, 2019
Your customer service was terrific today. From order processing to order pick and loading. Especially friendly was Sean. He greeted me at the order desk and promptly pulled my order. He called my name to load up. I believe that the entire warehouse was crucial in my excellent experience. Thank you.
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Masayo Omuro
Feb 02, 2019
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Jeffrey Ikeda
Feb 02, 2019
The sales and installation teams did a wonderful job. Glenn did a great job in advising us of the different flooring products and coordinating the whole job. Jeff, Christian M., Christian D., and Brian were very professional in communicating what they were doing at all times. They were always on-time and were fast, thorough, and cleaned up perfectly after their respective jobs were completed. I have always contacted American Carpet One for my flooring and window covering needs for the past 35 years.
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Responded on: Feb 28, 2018 04:00 PM

We appreciate you taking the time to share your experience with us, Jeffrey. We’re so happy that you enjoyed working with us to make sure you found the perfect flooring. Please don’t hesitate to let us know if you need anything else!
Chester Kanehira
Feb 01, 2019
We've used American Carpet on several occasions for floor and window covering. Roy with the sales staff is very knowledgeable about their products and is very patient and friendly. Their installers are top notch. We've also experienced how American Carpet is excellent in standing behind their product and installation till we were fully satisfied and happy.
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Darwin Ing
Jan 31, 2019
We've used American Carpet One on a number of occasions, and have always been pleased. We've looked into the cheaper do-it-yourself stores, but you can't beat service at American Carpet One. From the sales staff to the installers, they're number one! Thanks: Yama (sales) and Alan & Nolan (installers).
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Danielle Aiko
Jan 30, 2019
Needed a beautiful woven sisal area rug for an upcoming event. Bryce Apilando was attentive and delivered my order within minutes after my selection was made. Amazing service!!
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Darin Lum
Jan 30, 2019
Bryce was extremely helpful and you could tell he cared about his patrons
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Melissa Ann
Jan 30, 2019
We have been working with American Carpet One on multiple occasions, but the installers deserve their own recognition. Junior, Bryan, Eric, David, and Jeff were extremely respectful and hardworking. Junior led the team from Day 1 that went from demo until the very end of the floor molding. They were all professional, hard working and courteous. We hope to work with these exact installers for our future flooring needs. -Mitzi
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Ethan Venable
Jan 29, 2019
The guy that worked in the warehouse hus name was Bryce. He was working at a fast pace and he was respectful.
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Brent Iwasaki
Jan 29, 2019
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Responded on: Feb 02, 2019 04:00 PM

Thank Brent!
Eric Sanders
Jan 25, 2019
Riley, Cameron and Ron provided excellent service including selection, purchase and delivery.
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Paul & Susan
Jan 25, 2019
We recently had American Carpet One install our carpet. The installers Alan, Nolan, Ronel, and Dion did an excellent job, were very courteous throughout the entire installation process and were helpful in answering any of our concerns. They also did a great job of cleaning up upon completion. We also want to acknowledge Jenny our project manager who helped us select our carpet. She coordinated the installation to accommodate our busy schedule and later followed up to ensure we were satisfied. Kudos to Jimmy the estimator who took accurate measurements, which minimized carpet remnants. A BIG MAHALO to the above mentioned professionals at American Carpet One!
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P Hirata-Knight
Jan 24, 2019
Overall great experience with the product quality, customer service, and the entire installation crew was professional, friendly, and worked consistently to make sure we were happy with their work and went above and beyond to help us with whatever we needed to finish the job right and without extra inconvenience to us. Installation supervisor, Brent, offered continuous support and leadership to ensure the project went smoothly, and Jeff Soriano was an outstanding team leader and was always on time, extremely professional, and easy to work with. Additional installation crew members, Dave N., Eric, Burt, Junior V., Marc M., and Brian, were also all excellent on the job and a pleasure to work with during this process. We would definitely recommend American Carpet One to anyone looking for high-quality products and outstanding installation services. Thanks to everyone who helped to make our home more beautiful!
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Rusty Mitsui
Jan 24, 2019
Your workers Bryce an Cameron I was really satisfied Really fast an professional
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pamela yuen
Jan 24, 2019
AWESOME service from start to end...EXCELLENT consultation and sales from Cynthia!!! And all within our budget! Installation from Arris and the rest of his TEAM fast, professional and knowledgeable. Also to Brent and Cynthia for following up after all the work was done, the TLC was outstanding!!! THANK YOU to ALL!!!
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Richard Kawamura
Jan 17, 2019
Brent, Marc, and Bryan from American Carpet One are great workers. We had our flooring done by them. They did a great job and when there was a problem with a defected tile Brent and Marc went out of their way to solve the problem and make every thing right. Brent is an outstanding foreman and we were so happy with his integrity and caring demeanor with us. We went with a local company and we so happy we made the right choice.
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Jon Boudreau
Jan 17, 2019
That's so good awesome friendly service with a smile quick-service the bomb
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Andrew Spiker
Jan 10, 2019
Everyone is great, real aloha spirit. Special thanks to Whitley, Tom, and Cameron. Great products and wonderful people.
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Wendy Cockshell
Jan 10, 2019
Our representative Mo was very helpful. She helped us pick out and decide on the perfect tile for our kitchen. Thank you!
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Julie Kurosawa
Jan 10, 2019
Awesome customer service from point of entry to carpet installation! We had Whitley for our project manager, Guy for estimator, and John S, Chris M and Nolan K for our installers. They were all so professional and really seemed to not only enjoy their jobs but took a personal interest in the customer. Thanks ALL OF YOU! We are thoroughly enjoying our new carpet!!!
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Vance Peter
Jan 10, 2019
Mahalo to Riley and his team for no pressure sales, quality carpet within our budget and clean installation 🤙
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Betty Ohigashi
Jan 01, 2019
I am very happy with the results. The installation crew (David, Marc, Jeff, Brent and Preston) was great! And of course Yama was so helpful - answering all my questions!
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Wirecounter 1
Jan 01, 2019
Jenny (Project Manager) & Cameron (Warehouse) provided me with quick and friendly service!
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Juan Rivera
Jan 01, 2019
Junior, Brian & Mark did an awesome job for me. The removed and replaced nose guards on the step and replaced transition from tile to carpet. looks real good
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Mel Madden
Jan 01, 2019
Awesome service and product! Thank you Whitley for all of your help and patience! My wife and I really appreciate it! Thank you Cameron and Jake for your excellent and quick service as well in helping me to load up my car with the heavy material!
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Gayle
Jan 01, 2019
This has been my 3rd experience with carpeting with this company. I obviously wouldn’t have gone back if I wasn’t pleased after my first experience. This 3rd experience was just as great as before. Knowledgeable, helpful, not pushy sales, efficient (Cynthia) Both installers (John S and Arinel B) a pleasure. On time, efficient, friendly, helpful. You name it. They were tops. HIghly recommend this company. Although some of procedures different than in the past (had to pay before install), still highly recommend
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Steven Rider
Jan 01, 2019
Worked with Cynthia Mincey. She help me find the correct tile I was looking for in a very short time, placed order for warehouse to deliver on Saturday morning, when I got there, at about 11:45am, tile had not been delivered. Costume Center staff worked to resolve issue & stated item would be at store in afternoon. Got back to store about 3:00pm, but was in informed that warehouse could only find damaged tile boxes. I explained that I had spent about $2,000 on a ticket for my sister to fly in to help me install the tile over next couple of days. At this point Cynthia was able to worked a some magic and got another type of tile at no extra cost along with application product delivered that same day. THANK YOU CYNTHIA!!! Would highly recommend Cynthia how, from the beginning was extremely friendly and helpful and never gave up working to resolve the problem!! Highly recommend both Cynthia and American Carpert One for all flooring and tile needs.
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Linda Yamamoto
Jan 01, 2019
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Marjorie Malta
Jan 01, 2019
American carpet one rep Cynthia was excellent their product flooring looks great and the installation crew Junior, Mark & Eric were very professional and did a really great job!! I’m very pleased and happy on the LVT install. They solved all problems that came up, very polite and caring. Thank you Junior, Mark and Eric your company is very lucky to have you on their team.
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D Feliciano
Jan 01, 2019
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Glen Yamashita
Jan 01, 2019
I would like to commend the crew of Cirilo Rabang Jr., Destin Tungpalan and Amiel Tugaoen for their zeal, patience and commitment to excellence. After a long delayed carpet installation due to various family emergencies, the crew arrived on time and ready to go. They moved our heavier objects and furniture with no problems or complaints. They went above and beyond working with us and our carpenter when unforeseen problems with our wooden floors and sliding doors threatened to force a postponement or worse, another rescheduling. But they patiently waited and worked where they could while we resolved the problems. Cirilo even wiped down our doors after reinstallation, so they're cleaner than they were when they started! And he even complimented my mom, and that gave her a thrill! All in all, the crew, despite all the problems facing them, managed to complete the job on time and on schedule. And I have to give our appreciation to our long suffering salesperson, Yama. He worked with my mom and kept in contact with us while we handled our emergencies, pushing back our installation numerous times. Kudos to him, Cirilo, Destin, Amiel and American Carpet One!
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aaron
Jan 01, 2019
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Jacqueline Cole
Jan 01, 2019
We’ve used American Carpet One before and they did an amazing job, so that is why we decided to go back to them. The service was excellent from the beginning with our sales associate Tom Berger, to the men that put in our new flooring. A huge thank you to Arnel, Junior Velasco, and Eric for installing the new floors. These guys did an awesome job! They were professional and very pleaseant to deal with.
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Beverly Hudgins
Dec 01, 2018
We had 3 rooms done with American Carpet One. They installed luxury vinyl in our bedrooms and we are so pleased with the results! The crew, Junior, Mark, Guyson and Marc were professional, on time, courteous and most importantly, skilled! My salesperson, Sarah and the estimator, Jimmy were great too. Working with this company was among my best contracting experiences in Hawaii! Even the price was reasonable!
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Gerobin Carnate
Dec 01, 2018
As soon as we walked through the door we were greeted by friendly employees who directed us to our helpful sales associate, Whitley. She helped us choose the right flooring and set us up for the installation. We were very pleased with the job that Arnel, Erick, and Bryan did for us. They installed luxury vinyl planks in the living room and hall. The whole job was done very professionally and we were impressed with the pride they took in every detail. They always came on time and cleaned up when leaving for the day. Because of this excellent experience we would definitely recommend American Carpet One to others.
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Sara Feolino
Dec 01, 2018
I am super pleased and impressed with Jeff S. & David N's work. They did a great job installing 3 different kind of Karndean products (Knight Plank, Da Vinci Tile, and design strips). I can't stop looking at the floor! Jeff and David were really friendly as well! I didn't have everything they needed to complete the flooring but they were patient and nice about it. Once I was able to get all the materials they needed, they finished the job shortly after. :)
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p McCully
Dec 01, 2018
Cameron, Bryce were very helpful and courteous when i picked up my order from the warehouse. Provided great assistance when loading my vehicle
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Michael Ines
Dec 01, 2018
Material handlers at pick up awesome!
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Tracy Yanagimototsuji
Dec 01, 2018
Fast and friendly service. Bryce was efficient and courteous.
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Rick Canencia
Dec 01, 2018
I was very impressed at how professional & courteous the staff was. Keala, Sarah, Ashlyn, Cameron, & Jake were all very helpful. There were a couple of other ladies that helped but I'm sorry I forgot their names. I will spread the word on how awesome you guys are. Keep up the good work! Mahalo, Rick
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Wayne Kurashige
Dec 01, 2018
Marc M, Chris M., Chris D, Mark P, & Ikaika, installed our loose lay floors beautifully, they were professional and we are very happy with the results.. Highly recommended.
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Virginia Jackson
Dec 01, 2018
This company can't be beat for quality products and service. Their sales and warehouse staff are pleasant, efficient, and respond to their customer's needs.
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Cheri Akana
Dec 01, 2018
Marc M and Ikaika did awesome work installing flooring in our elevator.
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Valerie Ossipoff
Dec 01, 2018
Starting with Whitley Fulcher - she was amazing as she helped me select the correct carpet & accommodated my less than perfect measurements. She is the perfect blend of professional and friendly and is very knowlegeable & responsive. Then we have Amiei and Cameron who helped load the carpet when we picked it up. Friendly, cheerful, very helpful and efficient. This is the second time I purchased from American Carpet One and recommend them based on availability of carpet options as well as knowledgeable, proficient and friendly staff
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Lucas Chung
Dec 01, 2018
Huge selection, Tom in the sales department was very nice and patient, we found a great deal for my rental needs. Bryce and Edmark were very nice and loaded the carpet exactly how I wanted.
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Sid Tsubata
Dec 01, 2018
From the first day we entered the doors of American Carpet One until our kitchen floor was finished was a great experience. Whitley greeted us and thoroughly explained the pros and cons of different types of flooring. We decided on Karndean Korlok laminate for its looks, durability and water proof properties. Eric S. and Mark P. did the floor prep and installation. They did and excellent job, showing up on time, working hard and cleaning up. Our floor looks great.
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D Anzai
Dec 01, 2018
Very quick customer service by Cameron And Genora
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Carsynn-love Lono
Dec 01, 2018
Awesome workers, Jake & Bryce... Mahalo for helping us with the loading, Happy Holidays!!
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alika getit
Nov 01, 2018
The guys at the American carpet one warehouse are awesome all you guys. Very friendly speedy service. Mason was very polite. Jr has a lot of knowledge thank you jr. Eddie and Troy was also very accommodating. Mahalo Noa
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Michelle E
Nov 01, 2018
Burt and Brian did an amazing job installing the laminate flooring and baseboard. They were punctual and professional. Thank you!
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Eric Y
Nov 01, 2018
From the moment we walked in, Alex ensured we were taken care of. Overwhelmed by the number of carpet choices, Alex was tremendously patient and provided us with comparable options, pros and cons of each choice etc... We never once felt rushed or pressured and for that we are truly appreciative. We even came back several times unsure of our carpet choice...I swear we probably were difficult customers but Alex never lost his cool. The installers John, Dion, Garrette and Arnel were very courteous and efficient. They arrived at our home in Ewa Gentry and each introduced themselves, ensured the correct carpet was loaded into their van and promptly started their work. After the job was completed, they cleaned up and everything looked amazing. Thank you American Carpet One for an outstanding experience!
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Mike Dorris
Nov 01, 2018
The installation crew (Aris, the Foreman; Mark P.; Burt, Bryan; and Christian M.) did an excellent job. They had great ideas and easily solved any problem that came up. They were prompt, hard-working, and diligent about cleaning up construction materials after each day. Outstanding!
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Kenneth Miyazawa
Nov 01, 2018
The vinyl plank and carpet installers Aris, JR, Chris M, Alan, Nolan, and Garret all did an excellent job. They were efficient, understanding, accommodating, friendly, and courteous. Thank you guys!
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Rory Ikeda
Nov 01, 2018
Our installers - Jeff, Marc M., and Christian M. - did an excellent job for us! They were professional, courteous, and friendly...we felt like old friends, not just customers. We've worked with American Carpet One before and will continue to recommend them to others - another positive experience!
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Kellen Kaneshiro
Nov 01, 2018
Marc, Jeff, David, and Ronel came to our house to do an install of our flooring and they did an awesome job! They were friendly and professional, and now our room looks great! When we need to update our flooring again, we will definitely be calling Daniel at American Carpet One. Thanks guys!
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Ethel Shiroma
Nov 01, 2018
Kathy was great to work with, friendly, and well informed. Alan and Nolan did an excellent job installing our carpet and were very courteous and diligent workers. I recommend this company and this crew if anyone is planning to purchase carpeting.
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John Knauss
Oct 02, 2018
This is the second time I've used American One. Each time has been easy. I started each job with a trip to the show room. Time was set for an estimator to come out and review the job with me and details of what would happen. The installation crew for the wood flooring I just had done was led by Junior. He called before arrival to confirm. Upon arrival he was professional in his demanor and reviewed what the job would entail. He and his crew, Eric and Cristian got to work. I left them to do the work and came back to wonderfully installed job.
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Responded on: Oct 01, 2018 05:00 PM

Thank you for taking the time to give us feedback and recommendation. We are so happy to hear that you had a wonderful experience with our team. We hope you love your new flooring and can’t wait to work with you again!
eric viveiros
Oct 02, 2018
Carpet, a lot of choices. Hi to low priced. Also looked at wood flooring,wide selection . They have all the transitions and 1/4 round to match. Makes the job easy when you have all the parts you need to do the job.
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Mel/Sylvia Matsushima
Oct 02, 2018
From sales rep. MO, estimator, Jimmy, installers, CR, Chris and Dustin, all were professional, friendly and very courteous. Installers worked like a fine tuned engine! Enjoying our new carpet also, good choice with the help of MO. Fair price with Jimmy making the best carpet cut for lower cost.
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Responded on: Oct 01, 2018 05:00 PM

Mel and Sylvia, we're happy to hear that you enjoyed your experience from start to finish. We look forward to working with you again on future projects.
Michael L
Oct 02, 2018
We would like to thank the entire team of Junior, Christian D., Christian M., Marc M., Mark P., Ikaika, Ronel, Aris, Brian, Brent, and Jesse for their outstanding work to take care of a problem that occurred with our floor. Junior was the lead and communicated very well with us on the process and progress of the flooring work. The job turned out to be more than what was anticipated, and they took ownership over this extra work. They performed in an outstanding manner to ensure that the problem would be taken care of. They worked hard every day and cleaned up when finished. Thank you very much!
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Responded on: Oct 01, 2018 05:00 PM

Hi Michael, thank you so much for taking the time to leave positive feedback about your experience with us and we cannot wait to work with you again in the future!
Catharine Critz
Oct 02, 2018
Thanks to Alex for helping me get the perfect carpet. Thanks also to Cirilo and Dustin who came on time, worked super hard, and cleaned everything up when finished. They did an excellent job. They were both professional and courteous and even re-hung my closet doors when finished. Ask for them if you want a great installation!
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Responded on: Oct 01, 2018 05:00 PM

Thank you for the excellent review Catharine. We love to hear when our employees go above and beyond for you customers.
Julia Putes
Oct 02, 2018
Steven and Anthony installed carpet in one of the bedrooms on September 11. They installed it quickly and the carpet looks great. They helped us move things around and better secured the living room carpet. They were pleasant, courteous and did great work. This was the best experience we ever had with installers. They were great!
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Responded on: Oct 01, 2018 05:00 PM

Thank you for taking the time to share these kind words and recommendation with us, Julia. We’re so happy to hear that Steven, Anthony, and the rest of our team was able to give you a great experience and that you are thrilled with your new flooring. If you need anything else don’t hesitate to let us know!
Wray Kondo
Oct 02, 2018
The salesman and floor installation crew did an excellent job overall. The salesman Roy was knowledgeable and gave good advice about the carpet and floor options. The installation crew members Arnel Abuluyan and Eric Siu did an excellent job in explaining what they were going to do, then went about the work in good workmanlike fashion, throughout the 4 day job, due to other trades having to disconnect toilets and gas connections. Arnel and Eric paid attention to detail in laying down the planks and installing the moulding around the edges, which required painstaking attention to detail due to the many angles throughout the edges of the floor and working in narrow areas where the toilets had been removed, cramped closet spaces,and tight spaces under the steel legs of the laundry tubs. Cleanup was done on a daily basis since we were living in the house during the floor installation. .Christian M also assisted on one day and likewise did a good job.
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Responded on: Oct 01, 2018 05:00 PM

Hi Wray, thank you so much for choosing Hawaiian Carpet One for your latest project. We're so glad to hear that our team was kind and professional throughout every step of this process and will pass along your kind words. We can't wait to work with you again in the future!
Wayne Niide
Oct 02, 2018
Sales support by Aaron Okamoto was excellent. Installation support by American Carpet One installers excellent (JR and Mark onsite everyday). I would be remiss if I did not mention that ACO stood by me to resolve an issue with manufacturer of tiles that may have been suspect. In addition, ACO preparation and installation was a step above original contractor install. Please be mindful that if you are selecting a luxury vinyl tile understand the 1) nuances of the type of vinyl tile 2) choose a few tiles and then select from that "few" 3) develop an installation schedule with proper expectations (time) 4) be prepared to move things around and back again if you're living on site during install...this is your responsibility. Below are a few pics that you may find rather amazing. The second to the last pic shows the floor prepped and ready for tiles to be laid down...notice how smooth and level it is (living room). The lighting would bring out any imperfections and we could not detect any. The last is the floor prep of second bedroom...again nicely prep. The first two pics are the tiles laid down on second bedroom. Inspection done by on site supervisor...Oreo. Excellent job! :) Hence if you're thinking about who's going to prep and install your tiles you may want to specify American Carpet One (if working with a contractor). If you're just doing a floor go down to American Carpet One retail outlet on Sand Island and begin your flooring process. The value and quality you get from ACO is excellent.
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Responded on: Oct 01, 2018 05:00 PM

Thanks for your kind words, Wayne. We strive to give our customers our best work and exceptional service. We're so glad to hear you had an amazing experience with us and we look forward to your continued business.
Shelah Strempke
Sep 29, 2018
Highly recommend this store! The staff is amazing! They carry a great selection of flooring and lots of remnants. We came in a few weeks ago about 15 minutes prior to them closing and they were super friendly and helpful. We came back today to look for another remnant and a lot of the staff remembered us and were just as friendly as the first time.
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Responded on: Oct 18, 2018 05:00 PM

Thank you for the wonderful review, Shelah! Customer service is always our top priority so it's wonderful to hear you were pleased with your visit.
Tom Guinan
Sep 01, 2018
Brent Koike, Arnel Abuluyan, David N., Marc, Eric, Ikaika David Y were very professional and courteous in their installation of our customer flooring. The job was first rate and completed ahead of schedule. They also cleaned up and left the area neat and tidy. Recommend American Carpet One for any flooring job.
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Responded on: Aug 31, 2018 05:00 PM

Hi Tom, thank you so much for the positive feedback. It has been a pleasure working with you on your flooring and we're trilled to hear you're pleased with the end result. We definitely look forward to working with you again in the future.
mark bauer
Sep 01, 2018
Anthony and Steven did my carpet install. Arrived right on time and did a really great job. Sarah was my first rate sales rep. So professional. Lots of Aloha at ACO.
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Responded on: Oct 01, 2018 05:00 PM

Thank you for taking the time to share these kind words and recommendation with us, Mark. We’re so happy to hear that Anthony, Steven, Sarah and the rest of our team was able to give you a great experience and that you are thrilled with your new flooring. If you need anything else don’t hesitate to let us know!
Barbara K
Sep 01, 2018
Making a decision on who to choose for a big project can be scary. I am so happy that I choose American Carpet One. Not only did they have the LVT that I wanted, but the customer service was fantastic. My Project Manager, Jenny, was knowledgeable and attentive. And, I can't say enough about my team of installers headed by Jeff. American Carpet One is lucky to have Jeff. He, along with Bryan, David, and Christian (and others) were courteous, hard-working and did a fantastic job - my flooring came out even better than I'd hoped! I would not hesitate to use America Carpet One again and highly recommend them.
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Responded on: Aug 31, 2018 05:00 PM

Hi Barbara, we're so happy to hear about your stellar experience throughout your project with Jenny, Bryan and the rest of our team. Providing 5-star customer service and quality installations is the norm around here and we are thrilled to see your great review. Thank you so much for the great feedback and we can't wait to work with you again.
Karen Nakamura
Sep 01, 2018
Thank you, Mo, for your informative suggestions, and Junior and Eric, for the beautiful installation of vinyl flooring. The process was smooth and even when we encountered some miscommunication, Mo coordinated the changes without delay. We love the new look!
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Responded on: Aug 31, 2018 05:00 PM

Thank you for taking the time to give us a great review, Karen. We always aim to give the best customer service possible and are so glad to hear that we were able to correct that miscommunication. We hope you love your new flooring!
Rolando Sanchez
Aug 02, 2018
My wife (Wanda Sanchez) went to see JaDawn at American Carpet One to purchase new carpeting for our living room the other week. JaDawn was able to assist her to select a beautiful carpet. Her expertise and knowledge was clear and Wanda came home so excited. Our carpet was installed last Friday by Steven and Anthony. They worked so hard and did such a awesome job! Wanda reminded me that American Carpet One has taken care of our family's flooring needs for many years. Their staff is very well trained and you can tell they love what they do. Thank you everyone for your excellence in service. We are truly blessed. Aloha, Wanda and Rolando Sanchez
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Responded on: Aug 01, 2018 05:00 PM

Thank you, Rolando and Wanda! We're always striving to give our customers the very best service we can and appreciate it when it's noticed. If there's ever anything we can do in the future, please don't hesitate to give us a call. Cheers!
Susan Chamberlin
Aug 02, 2018
Alan and Nolan arrived on time, scoped out the installation and got right to work. They dealt with a large bed frame that could not be disassembled. They were courteous, professional and did a great job. Our new carpet looks terrific.
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Responded on: Aug 01, 2018 05:00 PM

Thank you, Susan, for sharing your experience! We're thrilled that you are so happy. Please let us know if there is ever any questions we can help with!
Ross Meyer
Aug 02, 2018
The sales team and installers were great. Thanks to Alan, Danny, Nolan, Jason, Yoon and Sarah. Would absolutely use them again.
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Responded on: Aug 01, 2018 05:00 PM

Thank you for taking the time to share these kind words with us, Ross. We’re so happy to hear that Alan, Danny, and the rest of our team was able to give you a great experience and that you are thrilled with your new flooring. If you need anything else don’t hesitate to let us know!
Johnny
Aug 02, 2018
did an awesome job reflooring our church sanctuary and stage! Very friendly guys and they work really hard and ensure quality. Great company. Mahalo Aris, Arnel, Velasco, Jeff, David, & Mark M!
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Responded on: Aug 01, 2018 05:00 PM

Thank you, John, for sharing your experience! We're thrilled that you are so happy. Please let us know if there is ever any questions we can help with!
Colin .Shimabukuro
Jul 02, 2018
Steven & Tony arrived on time ready to work. They did an excellent job installing the carpet in our bedroom. The only downside was many more nicks, chips and smudges to the walls than I anticipated, but I have already taken care of it. Again good job American Carpet! Also thank you to Aaron for doing the measurements and a big mahalo to Mo for her assistance in making our purchase.
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Responded on: Aug 01, 2018 05:00 PM

Thank you for taking the time to share these kind words, Colin. We’re so happy to hear that our team was able to give you a great experience and that you are thrilled with your new flooring. If you need anything else don’t hesitate to let us know!
Mike Hee
Jul 02, 2018
Mahalo to Yama, Junior, Arnel, Aris, Mark, David and Bryan. They did an outstanding job installing our new laminate flooring. They cleaned up everyday, communicated well and were were considerate. We've use AC1 for 2 flooring jobs and 2 window covering jobs prior to this and this time was no exception. Everyone there does a fantastic job from beginning to end.
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Responded on: Jul 01, 2018 05:00 PM

We're happy to hear you had a 5-star experience with our team, Mike! Thanks for the review!
Zach Lee
Jul 02, 2018
My wife and I worked with Jared Van Keuren to install our flooring and our carpet. He was informative, patient, and responsive to all questions and concerns. He also tries his hardest to accommodate our installation service days/times due to unforeseen circumstances. We could not be more happy with the service and the product. Dion, John, Ronel, and Garrette were exceptional carpet installers. They were clean, prompt, and pleasant. Definitely would recommend American Carpet One to family and friends.
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Responded on: Jul 01, 2018 05:00 PM

Thank you so much for taking the time to leave a great review, Zach. We're always happy to go above and beyond for our customers so we're so glad you're pleased with your recent experience working with Jared and the rest of our team. We hope you continue to love your new flooring and please don't hesitate to let us know if you need anything else!
Loreen Furuyama
Jul 02, 2018
Had our carpet replaced and what service. Alan and Nolan very professional and did a fantastically great job. Even did extra request for my left overs . Highly recommend American carpet and the sales staff Whitley who walked us through from beginning to end thank you very much Loreen
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Responded on: Jul 01, 2018 05:00 PM

Thank you for taking the time to share these kind words and recommendation with us, Loreen. We’re so happy to hear that Alan, Nolan, and the rest of our team was able to give you a great experience and that you are thrilled with your new carpeting. If you need anything else don’t hesitate to let us know!
Roth Pung
Jul 02, 2018
This company takes pride in their work. The process was smooth and the communication between team members was impressive. Special thanks to Glenn "Yama", Junior, Marc, Erik, Jun, and the two others (sorry, I forgot your names). I hope to do business with you again, in the future.
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Responded on: Jul 01, 2018 05:00 PM

Hi, Roth! Thank you for this amazing review! We're excited to work with you on future projects. We'll pass on your kind remarks to our team. Cheers!
Buzz Paxton
Jul 02, 2018
American just completed installation of composite flooring on our stairs. The flooring replaced carpet that was difficult to keep clean. The new material looks great and should be much easier to maintain. Junior Velasco and Bryan did a great job on the installation and kept the disruption to our household to a minimum. If we have other flooring work, I would welcome them back as the installers.
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Responded on: Jul 01, 2018 05:00 PM

Thank you, Buzz! We appreciate the opportunity to earn your business and if there's ever anything we can do in the future, please let us know!
Betty Sakoda
Jul 02, 2018
Jenny organized my installation and David N and Burt C came and did the work. They did an outstanding job on the installation of my flooring. Each day I had to leave my home and they cleaned up and locked up each day for me. Thank you, love my flooring.
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Responded on: Jul 01, 2018 05:00 PM

Thank you for taking the time to give us feedback, Betty. We are so happy to hear that you had a wonderful experience with our team. We hope you love your new flooring and hope to work with you again!
Mike Higa
Jun 02, 2018
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Responded on: Jun 01, 2018 05:00 PM

Thank you for taking the time to review us, Mike.
C. B. Dart
Jun 02, 2018
We enjoyed the whole experience from purchasing our flooring material from Josiah to the installed finished product. Our house looks just like we envisioned it would. Josiah was so patient with us and knowledgeable about products as we were trying to decide what we actually wanted to put in our house to get the home we wanted as we replaced our carpet with other material. Aris and his team of Jeff, Burt, David, Eric, Mark and Velasco worked as a crew of two or three on any one day. The week they took to install the flooring was truly a breeze for my wife and me. The crew was full of energy and smiles, sometimes singing all the while working diligently. We were happy to see that they enjoyed their work while providing us an excellent product. Great job American Carpet One !
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Responded on: Jun 01, 2018 05:00 PM

Thank you, C.B.D.! We're always striving to give our customers the very best service we can and appreciate it when it's noticed. If there's ever anything we can do in the future, please don't hesitate to give us a call. Cheers!
Ed Ogawa
Jun 02, 2018
It is our sincere pleasure to write this post for excellent services from the team at American Carpet One, Honolulu, Hawaii. Whitley Fulcher, our project manager, was very knowledgeable regarding flooring and carpet and was able to confidently answer all of our questions. After speaking with Whitley, we were comfortable in our decision that this was the company we would be doing business with. Guy Kunitake, the estimator, arrived to take measurements just two days later. We found Guy to be another exceptional representative of your company. He was both personable and professional in demeanor. He turned what could have been an unpleasant experience into a thoroughly enjoyable one. Guy was equally knowledgeable and re-sold us on the features and qualities of Stain Master carpet. Carpet installers, Dion, John and Garrette, installed our carpet on May 15th. They arrived promptly and had the old carpet removed and outside in thirty minutes. They were also very courteous and worked as an efficient team. We are thoroughly enjoying our beautiful new carpet, it has made our home look new again. I am sure that you already know that you have great employees but we wanted to write this to let you know how much we appreciate the professionalism of your people. We will definitely recommend American Carpet One to all of our family and friends. Thanks, Ed & Annie Ogawa
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Responded on: Jun 01, 2018 05:00 PM

Thank you for your kind words and review, Ed. We are so happy to hear you enjoyed working with Whitney and the rest of our team! We're always happy to go above and beyond for our customers so we're glad to hear you're pleased with your experience. We appreciate your recommendation and please don't hesitate to let us know if you need anything else!
Marc Nakamoto
Jun 02, 2018
Great Service and very professional thank you to the team (Aris, Christian, Ronel, Garrette, Marc and Bryan), the flooring looks great and really makes a difference.
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Responded on: Jun 01, 2018 05:00 PM

Thank you, Marc, for sharing your experience! We're thrilled that you are so happy. Please let us know if there is ever any questions we can help with!
Indy Hamada
Jun 02, 2018
A+ experience!!! Our project manager Mo was awesome, as was our installers Dion and Garrette. All of them went above and beyond what you'd expect and my family is very appreciative with how smoothly they made thus experience. We'll definitely be returning to American Carpet One...
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Responded on: Jun 01, 2018 05:00 PM

Thank you so much for taking the time to leave a great review, Indy. We're always happy to go above and beyond for our customers so we're so glad you're pleased with your recent experience working with Mo, and the rest of our team. We hope you continue to love your new flooring and please don't hesitate to let us know if you need anything else!
Laurie Nitta-Lee
Jun 02, 2018
My husband and I used American Carpet one to install vinyl flooring in our living room and we could not be happier with our choice! Jeff, Marc M, Dave N, and Destin T were prompt (early even!), positive, and had great communication throughout the entire process. They let us know when they were finishing up so we could lock up again and they even showed us what exactly they worked on the day of and what they had left to complete. They are such hard workers that the estimated time to complete the job was 6 days and they completed it in 4! We love our flooring and we thank you so much!
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Responded on: Jul 01, 2018 05:00 PM

Thank you for the great review, Laurie! We are so glad to hear you had a great experience with Jeff, Marc M, Dave N, Destin, and the rest of our team at American Carpet One Floor & Home. Enjoy your new flooring!
Linton Duell
Jun 02, 2018
Where should I begin on my experiences with American Carpet One? We were recommended by some friends and saw their(American Carpet) booth at the NBC in February '18. Skip a month or two and then several visits to the Sand Island showroom. We finally asked for a quote/estimate on the second or third visit. The young man we met and who became our salesman, Jared, was articulate, helpful, and pleasant. He knew his product line and helped us select the flooring we wanted. We were on a very tight time line due to some bad experiences with previous contractors and suppliers. American Carpet came through for us and completed the job ahead of schedule. The moisture tech Brent showed up on time and explained the job he does. Jimmy Chibana the estimator was totally professional and a nice guy. The installers Marc M. and Dave N. were hardworking and answered any questions no matter how trivial. Jeff, the head installer, was simply terrific. He fielded any question I put to him and answered in the most articulate and professional manner. This company returns calls and is on time with all their appointments. The bottom line is I would recommend American Carpet One without reservation. L. Duell
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Responded on: Jun 01, 2018 05:00 PM

Thank you for taking the time to share these kind words and recommendation with us, Linton. We’re so happy to hear that Jared and the rest of our team was able to give you a great experience while installing your new carpeting. If you need anything else don’t hesitate to let us know!
Walter Whitten
Jun 02, 2018
On 05/02-03/2018 American carpet one technicians installed laminate floors in my house. The level of professionalism was outstanding and their communication was commendable. Was completely satisfied with the work. Would highly recommended these technicians to anyone considering laminate flooring installation. Would like to thank Aris, Burt and Mark for a job well done.
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Responded on: Jun 01, 2018 05:00 PM

Thank you for your kind words and review, Walter. We are so happy to hear you enjoyed working with Aris and the rest of our team! We're always happy to go above and beyond for our customers so we're glad to hear you're pleased with your experience. We appreciate your recommendation and please don't hesitate to let us know if you need anything else!
sid takara
Jun 02, 2018
I just want to commend Junior, David, and Eric on a professional job they did recently at my dad's home in Kalihi. The way they worked together with minimal verbal communication between each other shows the teamwork involved to do such a great job in laying down the hardwood floor. What was predicated to be a 3-4 day job, they did in a day and half. Again on behalf of my dad and myself, our heartfelt mahalo to these 3 great technicians.
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Responded on: Jun 01, 2018 05:00 PM

Thank you so much for taking the time to review us and share your experience, Sid! We are thrilled that you enjoyed working with Junior, David, Eric, and the rest of our team here at American Carpet One Floor & Home!
Frank Haas
Jun 02, 2018
Burt and the installation crew - Eric, Junior, and Chris M. - did an outstanding job installing our new flooring. The arrived on time, work tirelessly and cleaned everything up. My wife is a kitchen and bath designer and is very picky. She wasn't around for the start of the job, but when she came in as it was in progress, she announced: I'm happy. Now that's a good review. The flooring looks great!
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Responded on: Jun 01, 2018 05:00 PM

Thank you for taking the time to share these kind words, Frank. We’re so happy to hear that Burt, Eric, Junior, and Chris were able to give you a great experience and that you are thrilled with your new flooring. If you need anything else don’t hesitate to let us know!
Hedrick Ramos
Jun 02, 2018
Steven and Anthony were a highly professional crew, they knocked out our room super fast and it turned out looking great!
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Responded on: Jun 01, 2018 05:00 PM

Thank you, Hedrick, for taking the time to share the quality of your experience with us!
Elden Ko
May 02, 2018
Dion & Garrette did an OUTSTANDING job. Very PROFESSIONAL from the start to end. They both came at the time they were expected to and formally introduced themselves. The job were done by noon which was perfect timing for me to do errands. Overall, my wife and I as very pleased of how our new carpet look in our master bedroom.
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Responded on: Jun 01, 2018 05:00 PM

Thank you for taking the time to share this review and kind words, Elden. We are thrilled to hear that you enjoyed working with us and please don’t hesitate to let us know if you need anything else!
Lori N
May 02, 2018
A great team at American Carpet! Yama helped us select a good quality carpet at a bargain price, and Dion and Garrette were polite, fast and efficient, and left the house immaculate when they installed the new carpet.
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Responded on: May 01, 2018 05:00 PM

Thank you for taking the time to share these kind words, Lori. We’re so happy to hear that Yama, Dion, and Garrette were able to give you a great experience and that you are thrilled with your new flooring. If you need anything else don’t hesitate to let us know!
Debbie Story
May 02, 2018
Steven and Anthony removed 3 rooms of old carpet and installed new padding & carpet. They were both extremely respectful, personable and pleasant. When they discovered that one of the carpets had not been sized correctly, they quickly made the necessary calls and immediately made a trip to pick up the correct one and were able to complete the job the same day. American Carport One keeps its word on providing good service.
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Responded on: May 01, 2018 05:00 PM

Thank you, Debbie, for taking the time to share the quality of your experience with us!
Roy Sano
May 02, 2018
Jeff, Burt, Marc M., and David N. did excellant work removing my old floor and installing the new on. Mahalo
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Responded on: May 01, 2018 05:00 PM

Thank you for taking the time to share these kind words, Roy. We’re so happy to hear that Jeff, Burt, and the rest of our team was able to give you a great experience and that you are thrilled with your new flooring. Please don’t hesitate to let us know if need anything else!
Paul Fukunaga
May 02, 2018
Steven and Anthony arrived on time, were courteous and worked quickly and accurately to install the carpet in one of our bedrooms. We had no problems with the installation and are very satisfied with the new carpet.
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Responded on: Jun 01, 2018 05:00 PM

We're so happy that you are loving your new carpet, Paul! Please let us know if there is ever any questions we can help with!
Michaels Kennebeck
May 02, 2018
We had ARIA AND VELASCO MARK P. AND BRENT then installed new flooring and our living room and hallway and closets and they did an outstanding job . We had Maureen Silva as are sale representative that work with us from the point-of-sale to insulation she even called after it was done to check how we liked it everything with this process was outstanding.
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Responded on: May 01, 2018 05:00 PM

Thank you, Michaels! We're always striving to give our customers the very best service we can and appreciate it when it's noticed. If there's ever anything we can do in the future, please don't hesitate to give us a call. Cheers!
Amy Kiguchi
May 02, 2018
Alan, Nolan and Destin were prompt and did an outstanding job at our house over the weekend. Glad we visited and purchased our carpet from American Carpet One.
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Responded on: May 01, 2018 05:00 PM

Thank you for taking the time to give us feedback and recommendation, Amy. We’re so happy to hear that Alan, Nolan, and the rest of our team was able to give you a great experience and that you are thrilled with your new flooring. If you need anything else don’t hesitate to let us know!
Andrew Schwartz
Apr 02, 2018
ARIS and IKAIKA just finished a vinyl floor installation at my home and did a MAGNIFICENT job. They were truly POLITE, PROFESSIONAL , and very NEAT. They are truly valuable craftsmen and as a retired health professional with an eye for exacting detail, I was impressed with their precision and exacting technique. Whitley, our kind salesperson suggested these guys and she knows her stuff. I am grateful for the American Carpet One Team and highly recommend them for your next flooring venture. TODAY...TONE GALOIA and his partner installed 3 rooms of carpeting and base board and did another amazing perfect job.....absolutely METICULOUS and they said there was ONE seam although I cannot see it at all. These guys are master craftsmen, professional, prompt, and GRACIOUS to a HALEIWA Beachfront home owner with HIGH STANDARDS. ONCE again I am grateful to the AMERICAN CARPET ONE installation team: TONE and his pal(forgot his name: my apologies) and the lovely WHITLEY FULCHER, our sales person.
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Responded on: Apr 01, 2018 05:00 PM

Thank you for taking the time to share these kind words and recommendation with us, Andrew. We’re so happy to hear that our team was able to give you a great experience while installing your new vinyl flooring. Please don't hesitate to let us know if you need anything else.
Nancy Tahara
Apr 02, 2018
Steven and Anthony did a wonderful job of installing my carpet. They arrived on time and introduced themselves. They are both hard workers. My carpet looks fantastic! I will always buy my carpets at American Carpet One! Roy was a great salesman, too. He really knows all there is to know about carpet.
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Responded on: Apr 01, 2018 05:00 PM

Thanks for the great review, Nancy! We're happy to hear about your experience. Please keep us in mind for any future projects.
Jessica Ciufo
Apr 02, 2018
American Carpet One PROS: Order process was simple and hassle-free, installation was top-notch, flooring material was high quality CONS: Door jams and stair nose pieces arrived separately from main order, one stair nose piece didn’t match the rest of the floor and it took some reordering to get a match. My SALES person Maureen “Mo” was very patient with me. It took me more than a few months to decide on a floor and she was very generous in lending me samples to take home... On January 16, 2018 we purchased our flooring.* The paperwork was quick and the order was placed immediately. It was projected that the materials would take about a month to arrive on Oahu, so we tentatively scheduled the installation for the end of February. About 3 weeks after our purchase, I got a call from Mo that the material was in and they could install immediately. We were excited to get started, so on February 9th American Carpet began the 2 week process of removing carpet and installing engineered hard wood. The INSTALLATION team (Aris, Arnel, Burt, JR, Erik, Jeff, Ikaika) was great. We’ve lived through renovations before and this was by far the best experience. The guys were at our home February 9-10th and 13-17th from 8am-4pm. In the mornings they were always on time (arrival was projected 8-8:30am), they worked the entire time without breaks (I think they took their lunch breaks in shifts), they kept their mess to a minimum, and always tidied up at the end of each day (when I walked the “construction site” their tools were neatly stacked to the side and there was no rubbish). The material we purchased arrived in various lengths (we didn’t know that when ordering the product), but the installers were highly skilled in laying it and the final look was beautiful. We had a few hiccups toward the end, the door jams didn’t arrive with the rest of the shipment and had to be installed a week later and one of the stair noses wasn’t a color-match with the rest of the floor. Through it all Mo (sales) and Aris (head installer) listened to our concerns and assured us that they’d work with the supplier to find a match. It took 2 additional orders, paid for by American Carpet, and on March 5th the final piece was installed. Overall, the quality of the flooring material and the expertise in which it was laid attests to American Carpet having been the best choice for our home renovation. I am very grateful for the positive experience and look forward to enjoying our new floor for many years to come. *The flooring material we purchased was "Baroque Flooring" in Acacia, Natural. Engineered wood.
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Responded on: Apr 01, 2018 05:00 PM

Thanks for the great review Jessica! We're happy to hear about your experience. Please reach out if we can help you in any way!
Carole K
Apr 02, 2018
Thank you Steven & Anthony for the on time, courteous, excellent service. Thank you American Carpet One for your continued customer focus and great service.
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Responded on: Apr 01, 2018 05:00 PM

Hey, Carole! We're so glad Steven and Anthony were able to work with you. Thanks for sending us your positive feedback.
Traci Taira
Apr 02, 2018
Alan and Steven did a great job installing the carpet in the living room and bedrooms. They were on time and worked continuously until it was completed. Thank you!
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Responded on: Apr 01, 2018 05:00 PM

Traci, we're so happy to hear that you enjoyed your experience with Alan and Steven. We appreciate your kind words and look forward to working with you on future projects.
Marian Okada
Apr 02, 2018
Steven and Anthony did a superb job! Arrived early and my carpet is fabulous! Always get great work from American Carpet One!
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Hawaiian Pole
Apr 02, 2018
We came to American Carpet One because we were looking for new tiles for our house. We made an appointment with Sari and she was really helpful. My wife is very picky when it comes to flooring and Sari had an infinite amount of patience with us. Bringing new tiles, matching them against different types of hard wood floors, checking how they would look like in a shadow, vs lighted room, vs sunlight. She genuinely wanted to help my wife make a good choice, and not just pushing the most expensive product. I really appreciate that when trying to make a a decision. We will definitely be back for more tiles when we are ready to renovate the rest of our house! And we will definitely ask for Sari. She was so helpful with us!
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Joan Ciano
Apr 02, 2018
I am very happy with the work American Carpet One did with my flooring. They ran into a problem, but they resolved it immediately. It would of delayed the project but they brought more people in to complete the job on time :) Thank you Arnel, Marc, Aris, Jr & Ikaika!
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Responded on: Apr 01, 2018 05:00 PM

Thank you so much for the positive review, Joan! We hope to see you again soon!
Claire Sasano
Apr 02, 2018
Excellent Customer Service It is a pleasure to extend credit to various employees who assisted in carrying through with the warranty on our carpet. It was a long claim process that took a re-claim, but it finally is complete nearly a year or more later. I truly believe credit should be given where due; a great thanks to Kristi, Whitley, Erin in making this happen. In addition, to the Installation Department, Dennis and staff, Alan, Nolan, Ronnel. Installation took place on two dates - the first was done by Alan and Nolan, the second included Ronnel. They did an excellent job - worked in harmony, quick and very neat; a good team. With regrets for not getting the name of the person making the reminder calls, person was polite in confirming the schedule. Mahalo everyone for your service, you’re surely an asset to your Company! Keep up the good job!
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Jo Mo
Mar 03, 2018
The crew was on time, very professional, and did an excellent job with our carpet installation. Steven and Anthony provided great service!
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Responded on: Apr 01, 2018 05:00 PM

Hey Jo, thank you for allowing us to be a part of your flooring project! We appreciate your kind words about our Carpet One team. Please let us know if you need anything else.
R Hartsell
Mar 03, 2018
Alan and Nolan installed new carpets in the living room and bedroom. They were professional, efficient and took the time to clean up after the job was complete. The sales staff (Dani & Whitley) took the time to explain all aspects of the installation process. Would definitely recommend American Carpet One to other customers.
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Responded on: Mar 02, 2018 04:00 PM

Thank you for taking the time to share these kind words with us, R Hartsell. We’re so happy that you enjoyed working with our Carpet One team. We appreciate you for recommending us and we hope to work with you again on any future projects. If you need anything else please don’t hesitate to let us know!
Helen Chang
Mar 03, 2018
We are so happy with American Carpet One. From our Sales Person, Jennifer, to our install team Jr, Chris, & Destin, we are beyond grateful for the excellent work. We had to renovate our apartment in a short amount of time, carpet and tile. Jennifer helped us with the entire project, helped us expedite it so that we could get it done within a couple weeks so that we could get our rental back on the market. There were some minor issues due to our building being on the older side (built before 1985), but Jennifer handled all of them and most importantly made sure that we were happy. Also during the install, Jr realized there was missing concrete, & was able to install a patch before putting the carpet over. Small details like that, we appreciate. If you are looking for a truly professional business to handle your carpet and floor needs, this company hands down it the right ones. We will use them again when we renovate our home !
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Responded on: Mar 02, 2018 04:00 PM

Hey Helen, we are so happy to hear that Shannon and the rest of our team was able to help you find the perfect floors for your home. We are more than happy to go above and beyond for customers like you, and we really appreciate you taking the time to share your 5 star experience!
James DiGiambattista
Mar 03, 2018
All the employees we worked with were truly helpful, thoughtful, and sympathetic to our needs. Our carpet installers, Alan and Nolan did a perfect job. We wouldn't go anywhere else for flooring, carpet, or blinds.
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Responded on: Mar 02, 2018 04:00 PM

Hey James, we're thrilled to hear that you had the best experience with us. Thanks for sending us your feedback!
Jeffrey Ikeda
Mar 03, 2018
The sales and installation teams did a wonderful job. I was advised in the selection of products which balanced the the cost vs. quality very nicely. The installation team for the flooring did a very. professional job, as well as the carpet installation team. They were fast, thorough, and cleaned up perfectly after their respective jobs were completed. I always contact American Carpet One for my flooring and window covering needs.
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Responded on: Mar 02, 2018 04:00 PM

We appreciate you taking the time to share your experience with us, Jeffrey. We’re so happy that you enjoyed working with us to make sure you found the perfect flooring. Please don’t hesitate to let us know if you need anything else!
Joseph Medeiros
Mar 03, 2018
They are a friendly and helpful company. The worker's go out and beyond to get you in out from the front office to the warehouse and back on the road.
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Responded on: Mar 02, 2018 04:00 PM

Hey Joseph, we're thrilled to hear that you had the best experience with us. Thanks for sending us your feedback!
Erin Shon
Mar 03, 2018
Great experience working with Tom Berger at American Carpet One! From start to finish we were given excellent customer service and installation was scheduled so quickly and seamlessly. We are very happy with our new carpet
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Responded on: Mar 02, 2018 04:00 PM

Hey, Erin! We're so thrilled to know you had a wonderful experience working with Tom. Thank you for choosing us to work with you and we hope you enjoy your floors for years to come!
J Kashiwaeda
Mar 03, 2018
I would definitely recommend American Carpet One! Their service was outstanding and their employees were easy to work with! Installers Dion, John and Ronnel were professional and VERY personable! No regrets!
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Responded on: Mar 02, 2018 04:00 PM

Hi J, we're so happy that you had such a wonderful experience with Dion, John and Ronnel! Let us know if you need anything else. We sure hope to work with you again on any future projects.
Bette Jo Nakahara
Mar 03, 2018
"Yama", Steven, and Jason provided efficient, excellent professional service! Thank you very much!
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Responded on: Mar 02, 2018 04:00 PM

We're so glad Yama, Steve and Jason were very helpful. Please let us know if you need anything else, Bette.
Benjamin Brechtel
Mar 03, 2018
Great job by everyone on our new vinyl floor. From Sales Manager, Aaron, to Salesperson, Glenn "Yama" Yamashiro. The installation team was on time, respectful, efficient, and neat. The lead installer, Jeff did a great job as well as his crew: Arnel, Bryan, and Junior.
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Responded on: Mar 02, 2018 04:00 PM

Hey, Benjamin. We're so happy that you had a fantastic experience with us as well as with our awesome Carpet One team! Thank you for the review and we can’t wait to work with you again!
Charlette Harmon
Mar 03, 2018
American Carpet One was recommended to replace our carpet in the master bedroom that had been damaged by water from the upstairs apartment. We decided to go with vinyl tile and added the guest bedroom, hallway and both bathrooms to the list. During the 4 day installation we were provided with several excellent installers, namely Jeff, Burt, Junior, Arnel, Marc M and Ikaika, who worked together to get the job done. We are very happy with our new vinyl tile flooring and would contact them again if we decide to upgrade our living room and entry.
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Responded on: Mar 02, 2018 04:00 PM

Thank you for taking the time to share these kind words with us, Charlette. We’re so happy that you enjoyed working with us and are loving the end product. If you need anything else please don’t hesitate to let us know!
REUBEN RAMOS
Mar 03, 2018
We had American Carpet One replace our floors in the bedrooms, hallway, and bathrooms with waterproof vinyl. It was a pleasure meeting Project Manager, Whitley Fulcher who reassured me that everything will be done satisfactorily. Whitley is a very nice and helpful person. Installers Jeff, Burt, Junior, Arnel, Marc M and Ikaika, arrived on time on their scheduled days and they worked in such a coordinated fashion that they made the work look easy. Jeff Soriano kept me informed about the daily progress and willingly answered questions. Should we decide to replace the living room floor, I would definitely give Whitley a call and ask for installer Jeff. The installed vinyl floor looks great and we like the feel walking on it.
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Responded on: Mar 02, 2018 04:00 PM

Thank you for taking the time to give us some feedback, Reuben. We are happy that you enjoyed your experience with us. If you need anything or have any questions please don’t hesitate to let us know, our team would be happy to help you!
Joyce Metzger
Mar 03, 2018
I chose American Carpet One for outstanding past experience with them. This year’s goal: Enriching my kitchen floor. My project manager, Mo Silva, patiently guided me with her expert knowledge in selecting flooring to coordinate with my kitchen decor. Along with Mo and her installers Jeffrey, Burt, and Christian who possessed excellent communication skills and mindfulness, they created an eye-popping “WOW Factor” kitchen floor which far exceeded my expectations!
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Responded on: Mar 02, 2018 04:00 PM

Joyce, thank you for taking time to share your experience with American Carpet One Floor & Home! We'll pass on your kind remarks to the rest of our team.
Raquel Hicks
Mar 03, 2018
I am a repeat customer because the folks at American Carpet one have always treated me and my kids with aloha. They have always been great about offering options and respectfully working within my budget and without upselling. Thanks for the great service - I won’t be going anywhere else!
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Responded on: Mar 02, 2018 04:00 PM

Hey Raquel, thank you for sending us a review. We appreciate your feedback and we're so glad you had the best experience. Enjoy your new floors!
melanie furumori
Jan 31, 2018
Steven and Anthony did a wonderful job removing the old carpet and installing new carpet. They were friendly and very efficient. Excellent work guys!
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Responded on: Jan 30, 2018 04:00 PM

Thank you for the review, Melanie. We're so please to know Steven and Anthony were able to provide you with the best experience. Let us know if you need anything else, we're always here to help!
Tim Bucktwo
Jan 31, 2018
Steve & Anthony arrived at our house at appointed time. They did everything that they were supposed to; took out the old carpet and padding, and put in a new one. After they were set up, it only took them a little more than an hour to install the new carpet. From the time they arrived to the moment they left was 2 hours, and they took the old carpet with them. Fast & efficient.
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Responded on: Jan 30, 2018 04:00 PM

Thanks for the great review, Tim!
Mark Desmarais
Jan 31, 2018
I had a very good experience. I developed a bubble in my dinning room carpet and called to have it removed ( approx two years from purchase). Dennis, the installation manager, was very courteous and was able to send a crew to the house that very weekend. The installers , Danny and Chad, were also very prompt, friendly and professional. They were protective of the walls and carpet and helped move some of the furniture, out and back. They fixed the problem and were very efficient. ACO is a good company that stands behind its work.
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Responded on: Jan 30, 2018 04:00 PM

Hi Mark, thank you so much for taking the time to leave this review. We are thrilled to hear you enjoyed your experience with Dennis and the rest of our Carpet One team. We hope you enjoy your new flooring, and look forward to working with you again on future projects!
jane yanagida
Jan 31, 2018
Alan & Nolan did a great job and were friendly & professional.
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Responded on: Jan 30, 2018 04:00 PM

Thanks for your feedback, Jane!
lex lau
Jan 31, 2018
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Judy Chun
Jan 31, 2018
we had 720 square feet of carpet laid. It was installed by ALAN AND NOLAN. They were professional and respectful and pleasant. My installation looks wonderful and we are pleased with the outcome. Looks great! Pleasant experience.
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Responded on: Jan 30, 2018 04:00 PM

Thank you for the kind words and review, Judy. At Carpet One we always aim to give the best experience possible and are thrilled that you experienced that. Please don't hesitate to let us know if you need anything else!
Face and body Laser Hawaii
Jan 31, 2018
I got my flooring from Sarah, she had the best customer service i've experienced, very attentive and heart warming. I got LVT for my new medi spa and it is BEAUTIFUL, all my clients love the new floor too! Thank you so much!
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Responded on: Jan 30, 2018 04:00 PM

Thanks so much for the great review! We know that you'll love your new LVT flooring for years to come.
jeff peterson
Jan 31, 2018
Our son is getting married and we have family coming from the mainland for this big celebration. we changed the flooring in multiple rooms in our house before they arrive. Our sales person Tom worked helpfully and kept in constant contact with us from beginning to end. More importantly the installation crew: Junior, Mark and Aris were very prompt and professional. Our house is a older house of 58 years and there were some quirks and issues. This installation crew solved problems, gave us options and did a great job. Family arrives in 2 weeks for the wedding and we are ready to go. A Big Thank you Tom, Junior, Mark and not least, Aris.....Thank you from Anita and I!!!! Mahalo jp
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Responded on: Jan 30, 2018 04:00 PM

Jeff, congratulations to your son on the upcoming celebration! We're happy that our team was able to assist leading up to the big day. Please let us know if you need anything else!
Bob Hall
Jan 31, 2018
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Joseph Lichota
Jan 31, 2018
Junior, Chris and Destin were a great crew. Came in on time, explained what was going to be done and got to work within 20 minutes. Able to complete the flooring in less time than expected. Left the the place better than when they got there (was very clean!!!) Very happy with the final outcome :)
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Responded on: Jan 30, 2018 04:00 PM

Thank you, Joseph! We are happy to hear that our team was able to complete your project in less time than expected. Please let us know if we can help in any other way!
Venus Oshiro
Jan 31, 2018
We just replaced our 20+ year old carpet in our main living-room and hallway. Alan and Nolan did an awesome job. They came on time and immediately began ripping out the old carpet. I was amazed at how fast they got the old carpet up and out of the house. They did a wonderful job all while my fiance 'talked story' with them. They were both very courteous and professional. We appreciate how Alan took the time to check the edges to ensure we won't be poking our feet on the tack strips. He also explained what to do in the event any tacks do poke our feet. We were very impressed! Thank you American Carpet One, Alan & Nolan!
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Responded on: Jan 30, 2018 04:00 PM

Venus, thank you for the feedback! We're happy to hear that our staff was able to take care of you and give you a wonderful experience. Please let us know if you need anything or if we can help in any other way.
Charles Kinoshita
Jan 31, 2018
The installation crew just finished installing tiles in my kitchen and baths (today). The sales representative, Yama, did an excellent job educating me about the material and installation, and coordinated with other contractors (plumber and hazardous environmental services provider) so that I didn't need to deal with them, and kept on top of the job. The American Carpet One installation crew, Junior (the journeyman), Aris, Marc, and Brian, were highly skilled, did an excellent job, and went over-and-above what I anticipated. I highly recommend American Carpet One for your floor needs.
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Responded on: Jan 30, 2018 04:00 PM

Charles, thank you for this amazing review! We'll pass on your kind remarks to our installation crew, Junior, Yama, Aris, Marc, Brian and the rest of our team. Please let us know if we can help in any other way.
Karen Agena
Jan 31, 2018
From the beginning I was impress with the care and detail this company had provide. Our Sale Person, Alison Yoshino, said she was new, but whenever I had a question or concern she would research & get back to me as soon as possible. The guys (Aris, Burt, Jr, Mark & Bryan) that installed our vinyl flooring did an excellent job. Christian, Fusi & Anthony did an amazing job installing our carpet. Mahalo to everyone at American Carpet One in assisting with our little renovation.
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Responded on: Jan 30, 2018 04:00 PM

We're so happy that you enjoyed working with us and that you love your new flooring, Karen. Don't hesitate to let us
Alice
Jan 31, 2018
After having brand new carpet installed a few months earlier, going on vacation then coming back to water damage, Tom helped us out with getting the carpet replaced along with using a 'mold killer' to hopefully prevent future mold (as a result of the water damage) from occurring. Alan and Nolan came out and replaced our (now slightly moldy) carpet with new carpet in our master bedroom. They were fast, efficient and friendly. What more could I ask for besides a bigger discount on sale day? ;)
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Responded on: Jan 30, 2018 04:00 PM

Alice, we're so glad that you enjoyed your experience with American Carpet One Floor & Home. Thanks for the great review!
Ryan Shigetani
Jan 31, 2018
The installers, Alan and Nolan, arrived within the half an hour window we were given. They courteously listened to the Resident Manager discussing the various rules our Condo and followed those rules throughout. The RM remarked afterwards that he wished all vendors were like them. Alan and Nolan did a professional and neat job - while still being personable enough to make us feel like more than just customers. Also, our salesperson, Mo, was very patient with us as we changed our original plans. Due to space and time limitations, we only did half of our condo, but we plan to use American Carpet One when we do the other half.
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Responded on: Jan 30, 2018 04:00 PM

Ryan, we're so glad to hear about your experience with Alan, Nolan, Mo and the rest of our team. We're looking forward to working with you on your next project!
Richard Jones
Jan 31, 2018
Working with this company was a delight from start to finish! Jenny, my sales person was wonderful and very accommodating. I thought I could install the Karndean LVT myself, hahaha, installing LVT is a way bigger job than people think. Jenny talked with Jessy the installation manager and they squeezed in one of my rooms before my son came for summer break in June. Now onto the installation, these guys are just simply the best! Brent and Burt showed up for the first room and watching these guys work I realized very quickly how skilled they are! They made the concrete work look easy, but from everything involved I knew it was difficult, between the needed grinding, raising 2 areas first, then leveling the room. For the living room, master bedroom and closets Arnel, Brent, Christian and Jessy came and knocked out 750 sqf in 3 and 1/2 days! On day 2 the heavy duty 210volt grinder broke on Arnel and Christian and Jessy was quick to bring another replacement but only could bring a smaller 110volt, so Jessy the installation manager stayed and helped all day so they could stay on schedule. After that the concrete work was finished and then Karndean LVT plank. Arnel and Brent installed the LVT planks and these guys are just fantastic at their Trade Craft! Arnel and Brent were Absolutely wonderful and really paid attention to the fine detail work in cutting for my bullnose edged baseboards and making sure the light and dark planks were matched well throughout the house. Arnel and Brent are hands down the best in their Trade Craft with concrete and flooring installation! Plus they even talked story with me and showed up on time everyday! I'm now enjoying my Karndean LVT flooring as I type this review!
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Jamie Nakasone
Jan 31, 2018
Finally replaced our old old ugly carpet with the help of American Carpet One! The workers were all friendly and professional, and did a great job! What's that nice smell in my house? Oh, it's that new carpet smell! The new carpet feels so good under my feet. Thanks to Aaron for the measure, and Danny, Fusi, and Renaldo for the installing!
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Responded on: Jan 30, 2018 04:00 PM

Thank you for the kind words and review, Jamie. At Carpet One we always aim to give the best experience possible to our customers and we're so glad to hear that. Please feel free to let us know if you need anything else!
Danny Kato
Jan 31, 2018
We had Alan & Nolan come to install carpet in our living room. Being in the service field all my business life my wife and I were totally impressed by their courteous, friendly and professional manner they represented themselves and their company. And that's not even talking about the job they did, which was a five star job. It was great and I wouldn't hesitate to use them again and glad to recommend them to others.
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Responded on: Jan 30, 2018 04:00 PM

Thank you for trusting us with your flooring needs and for the wonderful feedback, Danny. We're so happy that you had a great experience with Alan and Nolan. Please don't hesitate to let us know if you need anything else!
Virginia Tanji
Jan 31, 2018
Alan and Nolan just removed our 20+ year old carpet and installed a new one. They showed up on time, worked amazingly efficiently...and did a beautiful job with a seam and some people built in furniture in one room. They answered my questions and concern re odors from the installation. Smell is almost gone with some fans going and the rooms look good. Thank you, Alan and Nolan!!
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Responded on: Mar 02, 2018 04:00 PM

Thanks for the great review, Virginia! We know that you'll love your new carpet for years to come.
JC
Jan 31, 2018
Overall such a great experience. From Tom our project manager to our installers Alan and Nolan. They were all so helpful and sweet. People that I was comfortable having around. Thank you to everyone.
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Responded on: Jan 30, 2018 04:00 PM

JC, thank you for taking time to review our business. We look forward to working with you again in the future!
Lance Uchida
Jan 31, 2018
Redid our patio rug, and I must say, everyone there was amazing. Dani helped with choosing the carpet from the myriad of selections available. Two of the nices dudes you ever met came over to install -- Alan and Nolan. These guys were so personable, quick, efficient and clean. You guys are all doing a great job. Keep it up!
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Responded on: Jan 30, 2018 04:00 PM

Thank you for the wonderful feedback, Lance. We're so happy that Dani was able to make your experience wonderful. Please don't hesitate to let us know if you need anything else!
Nancy Breon
Jan 31, 2018
Steven & Jason did an excellent job of installing our new carpet. They were on time and very friendly...we were very
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Responded on: Jan 30, 2018 04:00 PM

Thank you for taking the time to give us a great review, Nancy! We hope you enjoy your new carpet for years to come.
Vicki Leong
Jan 31, 2018
Aris, Mark and Burt provided A-1 service for us!! Excellent service is hard to come by these days and these guys were A-1!! Mahalo nui!
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Responded on: Jan 30, 2018 04:00 PM

Thank you for the kind words and we hope you love your new flooring, Vicki!
Thomas Driskill
Jan 31, 2018
Tremendous work by Jr, Chris, Ronel and Cory. We have a huge master suite with very large closets. Carpeting was over 13 years old and very deteriorated plus there was a lot of heavy furniture that had to be moved. They did it all, completely cleaned up a messy old floor, vacuumed up everything, sprayed for mold, then did a perfect install. They are all consummate carpet installation professionals. Also, must comment that Roy Korenaga was an extremely helpful and patient salesman. He helped us get just what we needed, then he continued to work w us for several months to finalize our project. This is our second carpet installation experience w American Carpet One and we most highly recommend to all. Tom and Bonnie, Driskill, East Oahu.
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Responded on: Jan 30, 2018 04:00 PM

Hey Thomas, thank you so much for taking the time to share these kind words and review with us. We're so happy that you enjoyed working with Jr, Chris, and Cory. We're so glad you chose us to trust with your home for the second time. If you have any questions or need anything else please don't hesitate to let us know!
Sheila O'Malley
Jan 31, 2018
We purchased a rug remnant about 2 weeks ago with the help of Sarah. She went out of her way to find us the best deal and we've been really pleased with our purchase. We just went back to see about getting a carpet runner for our hallway, and once again, Sarah made it happen! We got another great deal, and it fits perfectly in our hall. Thanks to everyone at American Carpet One for your courteous, helpful, friendly service.We would definitely recommend them to others.
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Responded on: Jan 30, 2018 04:00 PM

Thank you for your kind words and review, Sheila. We are so happy to hear you enjoyed working with our team! We're always happy to go above and beyond for our customers so we're glad to hear you're pleased with your experience. We appreciate your recommendation and please don't hesitate to let us know if you need anything else!
Whitley Fulcher
Jan 31, 2018
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Landon Acosta
Jan 31, 2018
Alan and Nolan were very professional and courteous when installing our carpet. They worked quickly and efficiently in cleaning up everything after the carpet installation. Highly recommend both Alan and Nolan for any future carpet installation!
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Responded on: Jan 30, 2018 04:00 PM

Thank you for the kind review, Landon. We are thrilled to hear you love your new flooring and enjoyed working with Alan and Nolan. Please don't hesitate to let us know if you need anything else!
sabra rae Feldstein
Jan 31, 2018
Cirilo Rabang Jr., Chris and Destin did a fabulous job of installing my carpet. They were professional, perfectionists, and efficient. They made seams disappear like magic. They did a very impressive job!
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Responded on: Jan 30, 2018 04:00 PM

Thank you for your kind review, Sabra. We are so happy to hear you enjoy working with our team! Please let us know if we can do anything else for you. We look forward to working with you again!
Jay Sy
Jan 31, 2018
At 79c per square foot, check for remnants here first!
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Dean Nomura
Jan 31, 2018
John and Anthony installed carpets in our two bedrooms. They did an excellent and professional job!
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Responded on: Jan 30, 2018 04:00 PM

Thanks for your feedback and 5 star review, Dean!
Barbara Ichinose
Jan 31, 2018
We love our new carpet from American Carpet One. We appreciate the great customer service and a big thank you to John and Ronel for doing such a beautiful job installing our carpet!
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Responded on: Jan 30, 2018 04:00 PM

Hello, Barbara. We're so happy to hear that you love your new carpet and working with John and Ronel. If you need anything else please feel free to let us know!
Sari Yu Park
Dec 29, 2017
From flooring to kitchen & bath including installation. American Carpet One is the go to place for all home and commercial interior!
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Responded on: Jan 03, 2018 04:00 PM

Thank you for the review, Sari! We are glad to hear you are happy with our kitchen & bath installation team!
Travis Slavens
Jun 20, 2017
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Responded on: Jun 19, 2017 05:00 PM

Thanks a lot for the 5 star review, Travis!
Joshua Santos
Mar 06, 2017
Great selection and service from people that know their stuff.
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Responded on: Mar 14, 2017 05:00 PM

Hi Joshua! Thanks a lot for your great review!
Benjamin Brechtel
Feb 03, 2017
Excellent selection and knowledgeable staff! Not just carpet, American Carpet One has a huge selection of vinyl flooring as well as laminate, engineered hardwood, ceramic and more!
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Attilio Leonardi
Jan 31, 2017
They provided us the best carpet in the universe. I would bet my life on working with these guys. If you want 4 seasons level of service call this locally owned company. #Trybuylocal #whybuylocal
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Hiroko Spees
Jan 31, 2017
The crew arrived on time and performed the work very professionally. Competed a little ahead of schedule!
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Christina Folster
Jan 31, 2017
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Stuart Yasunaga
Oct 30, 2016
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Robz Anaais
Oct 25, 2015
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Preston Penaroza
May 30, 2015
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Lauren-Keoni Tolentino
Dec 10, 2014
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Lions AP
Oct 27, 2014
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Luke Takayama
Aug 04, 2014
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Kerry Langton
Jul 27, 2014
Thank you Jenny for helping us with our Kardeen!
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Sylvia Uyemura
Jul 23, 2014
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Melissa Springer
Apr 07, 2014
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Chris Ecv Lee
Apr 02, 2014
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Frank Leonguerrero
Dec 20, 2013
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Casey Hokulani Huch
Nov 16, 2013
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