Leave Review
Dan V.
Jul 13, 2019
Carlo was very helpful and patient with me picking out the floor. He came to the house twice with samples. Both the carpet and wood floor installers were extremely punctual, professional, and neat. I would highly Recommend their services!
Posted On
Paul R.
Jul 12, 2019
They were very professional from the start of the project to the completion. We were very impressed of their workmanship and once the project was completed, they cleaned everything up in which there was very little for us to do afterwards.
Posted On
Susan Davis
Jul 04, 2019
The professional staff who installed the hard wood flooring in our family room did an outstanding job. They came on time, carefully moved our heavy furniture and put our felt pads on the bottom of the furniture to prevent it from scratching the new floor. Within 3 hours, the two men removed the carpet and laid our beautiful new hard wood. Then the moved our furniture back into our room. We love our beautiful new flooring. Thank you for your professionalism!!
Posted On
Melissa Fundanish
Jul 03, 2019
I can’t say enough about Carlo and his knowledge of his products along with his competitors. He helped ensure I made the right decision for me and my needs. The team who installed was incredibly professional and thorough. I am so happy with the work and my purchase from my new floor.com!
Posted On
Lemair Phipps
Jul 01, 2019
The experience was awesome. My neighbor had MyNewFloor install flooring in their home. That's how I found out about Carlo. I came by the office and arranged for Carlo to come by to measure the rooms and as it turned out he found something else that would meet my demanding household. The installation team was professional, courteous, very experienced, creative and answered all questions I had during the process. They were very easy to talk with. My husband and I are very happy with the choice of flooring and the installation. Cleaning the floor is a breeze and looks fantastic. I look forward to using this team again on my next project - the 2nd floor!
Posted On
Chris NPB
Jul 01, 2019
We purchased our house in Oct 2018, and we knew we were going to need to replace old carpet in the master bedroom and bonus room. We weren't moving in for a couple of years so we had to plan the installation to coordinate with one of our visits. Evelyn was super helpful, and we decided we'd shoot for the following April to get an estimate. Right on time, she called in April and set up an appointment for Carlo to come by to help us. During that visit, Carlo took measurements, and helped us decide on the product that best fit our needs and budget. We set up an installation date for the following June, when we would be visiting again. When Junior arrived with his two man crew, he took the time to go over the job. One of our concerns was that the floors had areas where they squeaked really bad. Junior explained the process of shimming under wall plates and screwing down our sub floor, but he was clear that he couldn't guarantee he could eliminate all of the noise. He suggested we might want to bring in a framing contractor to address the issue. We decided to move forward with the job. We never felt rushed or pressured. The installers were amazing. They were considerate, professional and pleasant. Their work was impeccable. They were meticulous in cleaning up all the dust and debris, and they helped us move our furniture back in place (we don't have much, but the bed was really heavy and difficult to move because of the adjustable frame). Also, to our delight, they had successfully eliminated almost all of the squeaking! Every step of the way, I was impressed by the care taken by the team at My New Floors. From scheduling to completion, it ran like a truly cohesive organization, where everyone involved was respected and valued, from the front office to the installers. You will not find a better option for whatever flooring project you want done than My New Floors.
Posted On
Javera Stewart
Jun 28, 2019
Great service and fast. Excellent work. Great communication on time if arrival for service and payment. Overall great company.
Posted On
stewart McCollum
Jun 26, 2019
Posted On
Peter D.
Jun 24, 2019
Efficient, fast and on point. Everyone was great to work with.
Posted On
Gale Williams
Jun 22, 2019
I love this company, very professional, prices are great
Posted On
A Google User
Jun 21, 2019
I love this company, very professional, prices are great
Posted On
Evelyn Mercedes Padilla
Jun 19, 2019
This is the most amazing place I have ever worked. The communication amongst all of our staff is amazing. Teamwork is an understatement. The feedback I get from our customers on workmanship and communication is incredible. I am proud to be a part of MyNewFloor.com and love what I do everyday.
Posted On
Yvonne Mercadel
Jun 18, 2019
I absolutely love my floors! My experience with everyone at MyNewFloors was excellent. Evelyn, in customer service, walked me thru the process. Carlo, the salesman, was very knowledgeable about the different products and came to my home to discuss his products. The crew were very experienced, hard working employees who completed the work in the time frame as promised and now I have my new floors! I highly recommend these guys. Thanks again guys!
Posted On
Mira Suthar
Jun 18, 2019
Very professional and hard working . Junior was very helpful and ready to answer any question I had . Thanks for making my floors look awesome .
Posted On
Paul Ridenour
Jun 13, 2019
MyNewFloor did an outstanding job in all areaa of the project. They were very professional, courteous and polite. We also would like to mention that their referrals that were recommended from them for follow up carried the same professionalism. We would rate Mynewfloors as outstanding, A+ and a #10 We would recommend Mynewfloors to everyone. Paul & Bonnie
Posted On
John Beck
May 31, 2019
Everyone at MyNewFloor.com was a pleasure to deal with. We explained to Carlo that we were moving into a large home that would need new floors throughout most of it. We also wanted to make sure we finished most of our critical flooring projects before moving all our furniture into the house. Carlo met us at their new show room and did a thorough job explaining the different products available, then gave solid recommendations based on our family and lifestyle. He put together a competitive quote, a schedule that would fit within our window, and we selected them to do the work. Carlo and Evelyn were very accommodating in settling on a good faith deposit that recognized the fact that, until the deed is transferred, the deal isn't done! They were also extremely patient while we moved the funds to pay the bill -- we'd suffered a fraudulent charge earlier in that week on the very day the wire from our closing came through, necessitating a mad scramble to cancel that card number. Evelyn completely understood our situation, allowing us to go through the necessary motions without any undue pressure. The crew that did the installation were diligent, hard working, and polite. The end result is absolutely beautiful! We have more flooring work to do after our next stage of remodeling. MyNewFloor.com will be the first (and probably only) people we call. New Carpeting, Hardwood Floor Refinishing
Posted On
John Beck
May 31, 2019
Everyone at MyNewFloor.com was a pleasure to deal with. We explained to Carlo that we were moving into a large home that would need new floors throughout most of it. We also wanted to make sure we finished most of our critical flooring projects before moving all our furniture into the house. Carlo met us at their new show room and did a thorough job explaining the different products available, then gave solid recommendations based on our family and lifestyle. He put together a competitive quote, a schedule that would fit within our window, and we selected them to do the work. Carlo and Evelyn were very accommodating in settling on a good faith deposit that recognized the fact that, until the deed is transferred, the deal isn't done! They were also extremely patient while we moved the funds to pay the bill -- we'd suffered a fraudulent charge earlier in that week on the very day the wire from our closing came through, necessitating a mad scramble to cancel that card number. Evelyn completely understood our situation, allowing us to go through the necessary motions without any undue pressure. The crew that did the installation were diligent, hard working, and polite. The end result is absolutely beautiful! We have more flooring work to do after our next stage of remodeling. MyNewFloor.com will be the first (and probably only) people we call.
Posted On
Fabricio Silva
May 28, 2019
Awesome costumer service, job looks perfect and clean. Highly recommended.
Posted On
Steve J.
May 27, 2019
Carlo and Evelyn are great to work with. The installation crew did an excellent job and were respectful of our home.
Posted On
Michelle Salgado
May 14, 2019
Great service, really nice staff and work done on time. After a long search, their price were the best. Highly recommended.
Posted On
Na Hawk
Apr 26, 2019
My New Floor did a fantastic job! They were very helpful through the entire process. Their sales person Carlos was excellent. The workers did a fast job & will be very efficient. I will definitely recommend them for any flooring needs.
Posted On
Susan Wilear
Apr 23, 2019
Posted On
Giovanna Portiolli
Apr 22, 2019
Posted On
Lynne Babcock
Apr 17, 2019
I was very happy with the job My New Floors did installing my hardwoods. They were on time, great communication, and the installers are very skilled. I would definitely recommend the company.
Posted On
Sean Hoffman
Apr 11, 2019
this place has great customer service. seriously helpful when my wife and I were almost clueless. would highly recommend to anyone.
Posted On
Jane Hibschweiler
Apr 04, 2019
We were very pleased with your rep Carlos and the crew who installed our floor. We highly recommend your flooring company to anyone who needs new flooring at very reasonable prices. Thank you to all involved in our project.
Posted On
Patrick Wilkerson
Mar 28, 2019
Carlo and his team did a outstanding job putting in hardwoods on our 1st floor. Junior was professional and his crew answered every question and addressed every concern. The install for approximately 1600 square feet was completed in 2.5 days which surprised me because they had to demo existing floor which was hardwood, carpet and tile while moving large pieces of furniture. We also converted a back stairwell from carpet to hardwood and they did excellent job installing new treads and staining to match floor. The floor looks fantastic and they did a good job of cleaning up. Would definitely recommend.
Posted On
Mike Schierberl
Mar 19, 2019
The new hardwood floor looks great. We are very satisfied. The decision to make this investment wasnt easy but now that it's all done we're glad we did it. The entire process is well coordinated and the installation team was very professional and courteous. I did a lot of comparisons and research before opting for this company. They earn the 5 Stars. Good job!
Posted On
Jacqelyn Lambert
Mar 19, 2019
I so enjoyed having your team in my home today. They did a wonderful job and I would be happy to have them back again. Thank you to My New Floor for the best overall experience I have ever had. You guys have a very professional company.
Posted On
Shay Kuffler
Mar 19, 2019
My new floors is an awesome company, everyone was very nice, very professional and my floors look amazing! They finished them in one day which was even better!
Posted On
Michael S.
Feb 28, 2019
The quality is impressive. The guys are very hard workers, they respected our home, were on time and know what they're doing. Carlo and Evelyn were very responsive, polite, and helpful. I was very hesitant to proceed with such an expensive project but now that it's done we're very happy. Should be an asset for selling the place sometime down the road. (hardwoods).
Posted On
Hugh Blanton
Feb 16, 2019
Super communication and great company to work with !! Work was done quick and thorough. AAA +
Posted On
Ana Ceolim
Feb 16, 2019
Great company!
Posted On
miriam godoy
Feb 16, 2019
Fantastic customer service! What a great place for all your flooring needs. The quality of the materials we have purchased are excellent. We definitely recommend and will use them again.
Posted On
ivan norberto
Feb 16, 2019
I loved the quality and variety of floors, it was hard to pick one but the well trained staff helped a lot in my decision, i’d definitely recommed
Posted On
Alice Brandão
Feb 16, 2019
I have used “My New Floor” services recently and I am beyond happy with the resoluts. I highly recommend them for wood flooring and carpet work. Carlo is an expert in what he does and provide the best service, totally professional and dependable. In addition, their price is affordable (which is a plus) and their customer service is great. They go above and beyond to assure their customer satisfaction. I see myself working with them in the future.
Posted On
Beverly Mills
Feb 16, 2019
They were really nice and they done a FANTASTIC job would use them again and refer them anybody that needed flooring and reasonable price Thank you Beverly Mills
Posted On
Bruna Mello
Feb 16, 2019
Excellent experience with My New Floor. We bought for all of our properties wood flooring. They have a great selection on product and quality. Highly recommended.
Posted On
Michael Johnson
Feb 16, 2019
Posted On
Lorenço Basso
Feb 16, 2019
Posted On
MITCHELL GUBANEZ
Jan 17, 2019
I recommend "My New Floor" to anyone looking to have floor replacement done. Great crew that knows what they are doing,very friendly and great work!
Posted On
Magno Nunes
Jan 17, 2019
They have high quality wood flooring at great prices, worth considering.
Posted On
Skip Hudspeth
Jan 17, 2019
We love our new engineered hardwood floor provided by MyNewFloor! Carlo and Evelyn were both a pleasure to work with. Carlo came out to our house to discuss flooring options and take measurements for a quote. He answered all our questions and helped us find the best product for our flooring. The installation went smoothly and quickly. The install team also moved our heavy furniture out for the install and back in after the flooring was completed. I can happily recommend MyNewFloor.
Posted On
Joao Leitores
Jan 17, 2019
Posted On
Nanishere .
Jan 17, 2019
My entire house needed new carpet! I didn't know what to choose, but only had a list of "I want this, I want that" in my new carpet. Carlo was able to explain carpets and show me my options to get what I wanted. Within 10 days, the carpet layers came, moved all my furniture, pulled up the old carpet and pad, laid the new pad and carpet, vacuumed, and put all my furniture back. They were amazing! I love the new carpet and I'm impressed with the guarantees that come with my new purchase. I know there are a lot of big box carpet stores out there that sell carpet, but at My New Floor, that purchase comes with customer service that you won't get anywhere else. Thank you Carlo and crew! My home looks great!
Posted On
Ken Bohn
Dec 20, 2018
We used MyNewFloor.com to install flooring in all three levels of our house. This required them to remove carpet in 2 of the 3 floors and remove existing hardwoods on 1 level. Additionally, they sanded and refinished the existing stairs and hand rails. While this was such a large project, with so many moving pieces, Carlo and his team did an amazing job with the coordination, installation and refinishing. The final project turned out great! It is also worth noting that I received quotes from several other flooring companies before deciding upon MyNewFloor, and their price was highly competitive, with their estimate being the most thorough and inclusive. Bottom line, I would highly recommend this company! Hardwood Flooring Installation
Posted On
Mary Mccullough
Dec 18, 2018
I called several companies that told me they had stop making the type of hard wood that I had . But l,m so glad that I called my new floor and spoke with Carlos and in three weeks my new beautiful floor in down and I love the prompts service and highly recommends them to anyone that new new floors
Posted On
Carmen Descalzi
Dec 18, 2018
My experience was wonderful. The whole team at MyNewFloor was extremely kind and diligent. Carlo answered all my questions and was very understanding. The team even finished the job before expected. I love my new wood floors. I would recommend this company to anyone. I have had many compliments and even my family members want to get there floors done.
Posted On
Penny Reller
Dec 18, 2018
I had no idea where to begin to buy carpeting, other than the features I desired. Carlo was very knowledgeable about all carpeting and was able to give me my options. The carpet was ordered and laid within 10 days, and I couldn't be more pleased. The crew was professional, courteous, on time, and finished the entire house in 6 hours! They moved all the furniture, took up the old carpet and pad, laid the new pad and carpet, vacuumed, and put all my furniture back. Carpeting or flooring, be it wood or laminate is a big purchase, and there are a multitude of stores that can sell you both, but with MyNewFloor my big renovation comes with guarantees and customer service that no big box store can or will provide. Thank you Carlo and thanks to my crew. I can and will highly recommend MyNewFloor.
Posted On
Martin D.
Dec 12, 2018
Carlo and Evelyn were wonderful. They responded quickly to all calls and emails.The install team lead by Junior worked very hard and did a great job. Very impressed and would not hesitste to use them again and to recomend them.
Posted On
Vernon M.
Dec 03, 2018
The customer service was great, the installers were punctual and hard working. I would definitely hire them again.
Posted On
Paul H.
Nov 09, 2018
Installers were very professional. Customer service at mynewfloors.com were very helpful. Highly recommend mynewfloors.com.
Posted On
Vernon Miller
Nov 08, 2018
It went amazing. They came in and finished in one day. Very professional, punctual and easy to work with. The floors are awesome and we love it. I have never heard of Rigid Core or Alterna but I’m glad I made the decision to get it. This company gets a A+ from me. They always called and texted to see how we were doing and if we were ok. Downstairs flooring
Posted On
Arjun Sagaram
Oct 18, 2018
Great place with awesome choice and excellent prices!!
Posted On
Harold F.
Sep 29, 2018
Their work on the floors was very good. As with most contractors there was some collateral damage(gouges in the walls, popped nails, loosened base boards) but nothing unexpected or hard to fix.
Posted On
Jan S.
Sep 04, 2018
They really cared about doing the job properly. And were very sympathetic to my floor dilemma. Showed me floor samples that fit my needs of having a big dog with big feet and drizzle lips!!
Posted On
Cameron M.
Aug 26, 2018
Posted On
Jeff Sumeracki
Aug 18, 2018
I was shopping to replace all carpet in my home in preparation for sale. MyNewFloor was one of three bids. They were lowest, but with the professionalism Carlos showed us when came to our house and showed us samples, I thought for sure he was going to bid much higher! Bottom line, they exceeded expectations, the install was outstanding, they cleaned and vacuum afterward and even carpeted a couple small closets we had missed initially. Highly recommended to anyone in the Charlotte area!
Posted On
Lee T.
Aug 15, 2018
The proposal compared to other 2 vendors was the best price, although so much better I thought maybe something was wrong. However, the work was excellent, they were prompt and professional in all aspects of the job, and we were very pleased with the result. Lesson is that you should always get 2 or 3 estimates before you commit to a project, do research, and check references.
Posted On
Maria Lages
Jul 18, 2018
They have a great store with a lot of samples to choose from and everyone who works there is professional, customer oriented, and they do a very thorough job with the installation.
Posted On
Carl L.
Jun 04, 2018
Great job from start to finish. Only one thing that bothered me was their extra handling fee.
Posted On
Mark Bullock
May 15, 2018
Very well. Installers showed up on time and worked throughout the day to first ahead of schedule. Replace damaged hardwood flooring and old carpet
Posted On
Miriam Godoy
May 08, 2018
What an amazing experience. My New Floor has provided excellent service for me. Carlo was on time to my house and he has a great knowledge of the products and he gave me a lot of great recommendations. Price is fair and they have great products quality and clean. I highly recommend. Carpet and Wood Floor
Posted On
joseph phillips
May 08, 2018
The flooring installed over two years ago had developed a few separations at some plank ends. I talked to Carlos and he arranged for Armstrong ( the manufacturer) to check the floor for defects. Their tech inspected the floor and found no material defect, at which point Carlos sent a technician to repair the floor. I had originally offered to pay for the repair since the floor was well over two years old and past the “My Floor” warranty, but they declined charging anything. It’s refreshing to deal with a contractor that is dependable and proud of his work. I highly recommend these people for anyone considering a flooring project.. Plank flooring repair
Posted On
Flavia Mosken
May 07, 2018
The job was excellent! This company is very reliable and responsible. The crew arrived on time and left everything clean and well professionally done! My New Floor Company has a very competitive price and was the best for us. I recommend it! I’m very satisfied. Wood Floor
Posted On
Anthony J Brown
May 02, 2018
The refinishing job went well. The team at My new Floor were punctual and well informed. All work was done as promised and cleaned up afterwards. refinishing hardwood floors
Posted On
Stephanie C.
Apr 26, 2018
They were great. Carlo was fantastic to work with and was very flexible around our schedule and cooperative. We were originally going to have hardwood restored but ended up with new flooring based on the value to have the new flooring installed and are absolutely thrilled. They offer a great selection and quality for the value.
Posted On
Jennifer W.
Apr 25, 2018
I got the best estimate from them for my flooring. They were prompt and they completed the job as the said they would. The quality is amazing and we are very happy. I really like that they didn't make a big mess they were very orderly and respectful, very professional.
Posted On
Matt Wolf
Apr 18, 2018
Great place to shop for flooring and carpet. Blew several other small companies and big box stores away with pricing and service. Would definitely do business with again.
Posted On
Maryellen Lurie
Apr 18, 2018
I met Carlo last month at his United Flooring Group (MyNewFloor) showroom to look at engineered hardwoods. He was incredibly helpful and knowledgeable. He later came to my new condo to show me a few more samples and to inspect the existing floors / carpet. Carlo never tried to upsell me. He showed me exactly what I wanted at a fair price. The price and quality were superior to all of the box stores we checked. I also liked the fact that United is a local company. I purchased Armstrong Hickory, hand-scraped, engineered wood flooring. I had numerous questions throughout the process. The team at United Flooring answered all of my questions promptly--even after working hours. Delivery was a smooth and timely process. The demo / installation team was right on time yesterday morning. They kept me apprised of progress throughout the day and took good care of my home. The floors and molding look beautiful. The installers definitely paid attention to detail and demonstrated a high level of skill. My realtor and my GC both came by to admire the hardwoods last night. I have no doubt that United Flooring will get more work from both of them. United Flooring Group did a great job from start to finish. I am grateful for the terrific team they assembled to sell, deliver, and install this 'transformational' flooring.
Posted On
Jennifer Wiegand
Apr 18, 2018
I worked at this awesome company in 2017 and was impressed with their professionalism, attention to detail. Their staff is great and the owner is hands on with clients projects ensuring that they have a stress free installation experience.
Posted On
Bruce Schevitz
Apr 18, 2018
My experience with Carlo and his MyNewFloor team was top notch. The price was very competitive on the high quality wood that I ordered. The installers were prompt and professional leaving no damage. The end result was a magnificent floor completed in the expected time. I highly recommend this business.
Posted On
Kady B
Apr 18, 2018
I love my new laminate floors on the stairs and upstairs in my home office and 2nd bedroom. The flooring crew and painting crew did a nice job! My only critique would be for the flooring crew to get more of the excess dust cleaned up after the job is is finished (even if it’s late in the day). While I know it’s impossible to get it all, one room was a little neglected in the post work clean-up. But very happy overall!
Posted On
SANDY WELFARE
Apr 17, 2018
They were punctual. The office called me a day before install began and then after the install to make sure we were satisfied. The installers were efficient. They cleaned after they were finished. Everything went off without a hitch. We have been wanting to replace our dirty tile and carpet. They came to the house and we chose from samples. We replaced the floors in two large rooms.
Posted On
Anne Conradsen
Apr 16, 2018
I was so pleased with their services. Carlo and Evelyn were both very responsive to any questions I had. The laminate is great and the carpeting looks so nice. The installers were prompt and courteous. Laminate and carpeting
Posted On
Shamva Brown
Mar 28, 2018
Everything was great! I feel like I have a brand new home with the new floors installed. I had hardwood floors installed in my dining room, foyer and living room. I also, had tile installed in my kitchen and laundry room.
Posted On
Ray C.
Mar 17, 2018
Carlo was very patient with me and made sure I was completely satisfied. We had carpet replaced and love the color and quality of the carpet. Replaced our vinyl in our half bath with engineered tile and is as good as Carlo stated it would be. Put hardwood in the kitchen and at Carlo?s recommendation we had the other hardwood refinished. Can not tell the difference between the old and new floors. We felt we got more what we wanted than the other offer we had. Much better value.
Posted On
Donna Allen
Dec 27, 2017
The project took 3 days and they did a great job. Replacement of wood and carpet
Posted On
David J.
Nov 29, 2017
Throughout the whole experience they were helpful professional and friendly.
Posted On
Mike Gianpetro
Nov 08, 2017
Quality work, prompt service and good follow up. Helped move furniture very well to the extent where it was not before to save my back. Courteous people both in office and in the field Put in vinyl flooring through out my entire condo.
Posted On
JOHN KRATZ
Nov 07, 2017
It went great from Carlo the salesmen Doug and his crew and Jesu We had the hardwood floors refinished in our kitchen dining room great room master bedroom and office
Posted On
Maryellen Lurie
Oct 03, 2017
I met Carlo last month at his United Flooring Group (MyNewFloor) showroom on South Blvd. He was incredibly helpful and knowledgeable. He later came to my new condo to show me a few more samples and to see the existing floors / carpet. Carlo never tried to upsell me. He showed me exactly what I wanted at a fair price. The price and quality were superior to all the box stores we checked. I also liked the fact that United is a local company. I purchased Armstrong Hickory, hand-scraped, engineered wood flooring. I had numerous questions throughout the process. The team at United Flooring answered all of my questions promptly--even after working hours. Delivery was a smooth and timely process. The demo / installation team was right on time yesterday morning. They kept me apprised of progress throughout the day and took good care of my home. The floors and molding look great. The installers definitely paid attention to detail and demonstrated a high level of skill. My realtor and my GC both came by to admire the hardwoods last night. I have no doubt that United Flooring will get work from both of them. We are all pleased with how beautiful the engineered hardwoods look. United Flooring Group did a great job from start to finish. I am grateful for the terrific team they assembled to sell, deliver, and install this 'transformational' flooring. For the first time, I can see the potential in my fixer-upper condo. It is starting to feel like home. I wanted engineered hardwoods, throughout, in my new condo. I needed help selecting the best flooring for my home. I also needed the old floors to be ripped out and the new flooring to be installed in every room--except for the bathroom.
Posted On
Coral Arant
Sep 27, 2017
My floors are beautiful and I am very satisfied with the quality of the work! Everyone was very friendly and professional! Refinished hardwood floors on main level of home
Posted On

Responded on: Jun 18, 2019 08:44 AM

Thank you kindly. It was a pleasure to serve you.
Christine Thomas
Sep 20, 2017
They were helpful in assisting me to pick out the right type of flooring, gave me a great price and the floor is beautiful. You won't be disappointed with their products, prices, and service. This is my second-time **** business with United Flooring, now MyNewFloor.com. My first time was for laminate in my basement and 4 years later, I still love my floor and went back when I needed flooring for my new therapy/ yoga studio.
Posted On

Responded on: Jun 18, 2019 08:44 AM

Dear [Member Name Removed], Thank you for your kind words. We love hearing from our customers, and appreciate the loyalty of those who return time and time again.
Mike Bumgardner
Aug 30, 2017
They did an excellent job on both the hardwoods and carpet. We definitely would recommend them to our friends. Hardwood floors refinished & new carpet installed.
Posted On
Tripti Mahakul
Aug 07, 2017
It went great. No complaints. Hardwood Flooring in Master Bedroom and Study
Posted On
Ilber Gashi
Jun 12, 2017
I wasn't happy about their pricing. They were very professional, absolutely if you're talking about if they came on time and their professionalism, then yeah absolutely. The pricing was too high, that's a different story. They're very, very professional. I will absolutely consider using them in the future if they drop the price a little lower. I got an estimate from them.
Posted On
Hildemar Serrano-Olmo
May 13, 2017
Working with Mynewfloors.com was very great. The initial contact was very prompt and they visited the property within a few days. The quote details was simple and clear to understand and the price was very fair and inline with market prices. The work team showed up on time, were friendly and professional to interact with and left the property in a clean state. Mynewfloors.com is a Quality professional service - 5 stars and I would use them again and recommend them to friends. Hardwood floor sanding and refinishing.
Posted On
Nicole Palumbo
May 10, 2017
United Flooring did an excellent job matching and seamlessly laying the new hardwood floors with our existing one. We were handling this project from out of state, and they were accommodating and understanding in the difficulties that come along with that. The installers were professional and worked nicely as a team getting the floors done in a short amount of time. The office staff was helpful and friendly during each conversation as well. We couldn't be happier with the work they did and would happily recommend them to anyone. We needed to have hardwood flooring placed throughout our first floor, and matched with the existing hardwood floor that was 10 years old.
Posted On
Audrey Brown
Apr 27, 2017
Excellent Flooring installation
Posted On
Larry Stevens
Apr 27, 2017
The delivery and installation went well. Again, the staff worked hard to keep us informed of the time of delivery, who the people were that would be delivering/installing, etc. After the installation, many of my neighbors came to see the work that had been done. Two or three of them commented that they too would more than likely be calling United Flooring Group to do some upgrades to their flooring. For any future or hardwood flooring needs, I would definitely recommend this company. As mentioned above, their were very responsive to any questions we had. Great job!! My wife and I really needed to have the majority of our house re-carpeted. After seeing the commercial on tv, we decided to give United Flooring a call. When they sent their representative to our house, he was more than courteous and professional. My baby daughter didn't want carpet but rather hard wood. The rep was gracious to bring out many choices of carpet and laminate. Through the entire process, the staff for this company kept us in the loop from the standpoint of when our carpet and laminate were going to be delivered, installed, etc.
Posted On
John Blackford
Apr 21, 2017
The installers were absolutely fabulous, their attention to detail was excellent. We chose this company after bids from three others for tile and laminate as we thought the product was best for our installation and the price was fair. We had Armstrong Alterna tile installed in two bathrooms and kitchen. They removed old linoleum and installed the tile
Posted On
Willie Davis
Mar 30, 2017
Great in time professional workers. Laminate Hardwood Flooring
Posted On
MELANIE BAKER
Mar 24, 2017
We had hardwood floors installed before we moved in our new home. After the negotiation, they are taking care of the problem. Installed hardwood floors
Posted On
Peggy Smith
Mar 23, 2017
It was excellent service. They were very professional. They installed a hardwood floor for me.
Posted On
Jean Reiner
Mar 01, 2017
They called and went over the process a few days before installation. The floors look great. They were very professional and I would use them again. I wanted vinyl flooring in my kitchen and sewing room. I have an older house and wanted something that would match the hardwood floors in the rest of the house. They called and went over the process a few days before.
Posted On
Michael Ernest
Feb 24, 2017
Excellent from start to finish! Highly Recommended ... Hardwood floors repaired & refinished. Carpet replaced in 3 rooms.
Posted On
Sophia Matthews
Feb 16, 2017
We just had the flooring in our entire house redone by United Flooring Group. It is an absolute night and day difference! We just lost two dogs who'd had severe incontinence issues, we still have three dogs, AND the previous owners of our home had a cat… you can possibly imagine a modicum of the horror. United Flooring removed hardwood, tile and linoleum in one day, and had our brand new flooring installed two days after that. Furthermore, they redid our entire staircase, which took an additional day of staining and painting. All in all, this was done so FAST, and with the utmost care for our home and furniture. They moved everything out and back in, hauled away all of the old flooring and apart from some dust (which they fully prepared us to expect), cleaned up after themselves superbly. Please contact me directly if you have any questions, but as it stands, I cannot recommend this company enough! Tile, hardwood and linoleum removal - 1700 sq. ft., 2-story home full vinyl plank installation - staircase replacement, stain and painting
Posted On
Marianne Traynor
Jan 31, 2017
Wonderful, wish I had done long ago. All new flooring in my home
Posted On
AMANDA JOHNSON
Jan 23, 2017
Great from start to finish. Carlo helped me match my existing floors with new ones. They worked with me on scheduling (and rescheduling). Very professional. Would definitely use again. Install new floors to match existing floors.
Posted On
sue williams
Jan 17, 2017
United Flooring sanded and refinished my kitchen hardwood floor and matched the stain and finish perfectly to the existing hardwoods. Staff was very responsive and very nice. Sanding and refinish kitchen hardwood floors.
Posted On
Claudia McClain
Jan 13, 2017
Very good! They were very prompt and did the job quickly. They were very good, but I think there was probably a little miscommunication between the person who took the estimate and the actual people who were the work. It was not a major deal, but I wanted white round toe boards/the little round piece nosings or whatever you call it in all of the rooms, and I didn?t get that upstairs. It?s a natural color, it?s okay, but I would have preferred that the baseboard and that little toe board were the same color. I think it was just a miscommunication, and actually the white toe boards were delivered and were here at the house in the garage. I think probably the person that did the upstairs didn?t realize it and they were so fast that by the time I got back they had already done the stairs. I do think they used in in the downstairs. They also did my steps. Price was comparable to I think others that we had used and maybe a little cheaper. There were some people who came and gave us estimates that we were just not happy, we didn?t relate to them well. They were very good about calling or coming when they said they were going to be here. They said they were going to be here at 7:00 am, I think they were banging at the door, got to get in, do you have your stuff moved. Hardwood flooring installation.
Posted On
Chris Cass
Dec 25, 2016
Excellent. United Flooring was professional, courteous, knowledgeable, informative, and above all easy to deal with...from Wendy, to Carlo, and the installation team. The job took a day and half, very quick and the workmanship was top notch. I would highly recommend them for any flooring needs. Tear out of old wood floors and installation of engineered wood floor...1000 SQ Ft.
Posted On
Bob Wright
Dec 13, 2016
They were punctual and worked very hard. Worked straight thru and completed install in one day. This is second time I have used them and would definitely recommend to all. Had new wood floors installed. About 1000 sq feet.
Posted On
Lindsay Howell
Dec 01, 2016
See above. We had new hardwood floors throughout the whole downstairs. Old hardwood and carpet had to be removed. This company provides a painter to paint base boards and shoe molding once new floors are in for a complete, fresh look. My husband had just recently put new base boards up (purchased from United and BEAUTIFUL) that he didn't have time to caulk before floors installed. And since it took an extra day for the original hardwood floors to be removed (the adhesive used made things challenging) they didn't charge us for the painter to caulk! (painting, not caulking is included). These guys wanted everything to look good for us... they cared. We have a stone fireplace and hearth in den... the sides of the fireplace, where the stones meet the floor, there is a gap. This is not a place for shoe molding but instead of leaving a gap for us to deal with they took the time and used grey grout to put at the bottom edge that matched the grout between the stones on the hearth. They did this because they take pride in their work. This is just an example of their professionalism. They were even kind to my children. Also, they came back to my home just before Thanksgiving to drop off free cleaner. The sales associate was always available to speak to, always welcoming and pleasant, and always had an answer I liked. I highly reccomend this company. I LOVE my floors. Couldn't be happier.
Posted On
Davis Hahn
Dec 01, 2016
United Flooring Group was very responsive and on-time for their initial site visit, delivery, and installation. The floor looks great and I would hire them again. New stone floors with plywood installed on top of subfloor.
Posted On
Aaron LePrell
Nov 22, 2016
Excellent job all around from start to finish. Impressed with their knowledge and the constant communications updating me on the progress of our project. They really cared about our satisfaction. Very satisfied and would highly recommend them to anyone looking to add hardwood floors or carpeting. The final transformation was spectacular. Our project consisted of adding some new hardwood flooring to the 1st floor to replace flooring that was damaged due to an appliance leak. Replacement flooring was installed to match existing flooring. The floors were then sanded, stained and sealed. We also replaced carpeting on the entire 2nd floor with new hardwood floors and we replaced the carpet on stairs with new carpeting. Due to the scope of the project they were able to provide for a moving company to move us out/in as well as a storage unit. These items were included in the cost below.
Posted On
Michelle Quinn
Nov 14, 2016
United flooring group was in control of the entire process. From booking to completion everything was put on a schedule and I was notified of every step of the process. They also provided a way to rectify any issues. The quality of work was unbelievable United flooring contractors are some of the best contractors that I have ever worked with.
Posted On
Laurie Hutton
Oct 10, 2016
They were so great to work with, very responsive and helped me through the entire process with ease. Would definitely recommend them to anyone needing new floors! Replaced my wood floors and carpeting through my entire house
Posted On

Responded on: Jun 18, 2019 08:44 AM

[Member Name Removed], It was our pleasure to work in your beautiful home. The new products look very good and you made excellent selections. Thank you again for your kind words. United Flooring
Dawn Maxwell
Jul 30, 2016
The experience was professional and easy from day one. Hardwood floor installation.
Posted On
Paul Thomas
Jul 04, 2016
EXCELLENT pricing, EXCELLENT customer service, EXCELLENT people working fir them. Very fast and professional job. I just had carpet and hardwood installed in my entire house, but room at a time. Being a single parent and having limited funds, Carlo (Sales Consultant) have been very patient and understanding. The Installers lead by crew leader Moises, have been very friendly and done excellent work. Wouldn't go anywhere else to complete my house and looking forward to doing more business with them. Highly, highly recommend United Flooring Group! Installed carpet and hardwood.
Posted On
Malcolm Pereira
Jun 25, 2016
unknown .
Posted On
John Blevins
Jun 23, 2016
We had United Flooring install Hardwood in the kitchen and 2 bathroom floors as well as put Carpet on all our bedrooms. Every bit of our experience with them exceeded our expectations. They were very helpful when we went into the showroom to pick out materials and had many options to choose from. They worked well with our timeline and their installers did an excellent job, not to mention the very good price we received. We have n older home, but this wasn't an issue for them. I highly recommend United Flooring and would absolutely use them again for future jobs. Added Carpet, Luxury Vinyl Tile and Hardwood at my new home.
Posted On
Gina Callender
Jun 15, 2016
unknown Met for estimate, which went very well. Did not use their services, though.
Posted On
KARIN DUNHAM
May 28, 2016
Carlo provide a quote to install hardwood floors. He was professional, followed-up, and the price was competitive. I decided to go another route with my floor but I would certainly consider working with United Flooring Group in the future. Provide a quote for installation of hardwood floor.
Posted On
Stacy Tickle
May 17, 2016
Carlo is the first person you'll meet when visiting their showroom, and he is absolutely wonderful. From beginning to end, he was quite the professional and always put our mind at ease whenever we had concerns. Very knowledgeable. Once we decided on the wood coloring, they were scheduled to perform the work within a month. The flooring was delivered on-time around 5 days before the work began. Matheus (project manager)did the initial pre-walk through with my husband, and he was able to answer any and all questions. The walk thru was originally scheduled for a Wednesday, but they couldn't make it and had to re-schedule for Friday. Re-measured the entire house to make sure enough supplies were ordered. Small hiccup on day 1 of installation with having the proper license to work in Fort Mill. They were licensed to perform work in South Carolina, but the Town of Fort Mill requires a separate license. Matheus went to the Town of Fort Mill the same day and got everything straightened out, so anyone needing work in Fort Mill should be good to go. We were concerned the delay would cause a problem on getting the work completed in the 2 day time frame, but everything was completed on-time. Once the project was completed, we had our final walk thru the next day. Small details here and there were pointed out, and we did end up having to follow up when those issues would be corrected. They were back the following week and everything was fixed. Communication between the project manager, main officeand the installers could have been a little better, but overall we were very pleased with the work. The floors are absolutely beautiful, and we have already recommended them to another set of friends. Installed engineered hardwood floors in entire house except for kitchen and bathrooms.
Posted On

Responded on: Jun 18, 2019 08:44 AM

.
Lara Hackett
May 04, 2016
unknown Nice job. Professional staff
Posted On
Anna Tyler
Apr 05, 2016
We called to get a quote on our Master Bedroom and one spare bedroom. We received a quote immediately (before he even left the house) and he actually provided us TWO quotes since we wanted to know the cost of just the Master Bedroom. We already have hardwood floors throughout the house and needed the bedroom to match the existing floors. Once we agreed to the service, the wood was dropped off and left for the required 4 days. We were initially told it would take 4 full days to complete, beginning on Monday and finishing on Thursday. On Monday morning, two workers had the wood installed before noon. The sanding was completed the same day (which SHOULD have been the following day). On Tuesday, the staining was done along with the first coat of Poly (which SHOULD have been Wednesday). On Wednesday, the final coat of Poly was done and that was it. They were done Wednesday afternoon. I really expected it to be completely messy and for my house to have been taken over, but it wasn't like that at all. My husband works from home and wasn't interrupted. They somehow managed to keep it extremely clean. As for the matching, I was initially told that because we were matching someone else's work, it was not going to be a perfect match, but they apparently exceeded their own expectations because it was pretty much a perfect match. I would highly recommend them and will definitely use them in the future when we install hardwood in the other bedrooms or refinish our floors. Removed carpeting in Master Bedroom and installed hardwood flooring to match hallway outside of MB.
Posted On
Melinda Johnson
Apr 04, 2016
United Flooring did an excellent job. Carlos and Matheosare extremely knowledgeable and helpedme through the maze of flooring to determine what flooring would be best suited for me, taking into consideration my taste in hardwood. There was a problem with the hardwood that was ordered from another country and they immediately stopped installing it, explaining to me thatthe quality of the boardswas not up to their standards of flooring. Carlos suggested another flooring which he ordered immediately and which was installed within a short amount of time.Carlos and Matheos could not have been more responsive at all times. The quality of their work is superb. I could not be happier with United Flooring and would recommend them to everyone. It is a 5-star operation.

United replaced all hardwood flooring in my house with an excellent grade of hardwood.

Posted On
Giancarlo Aristondo
Mar 20, 2016
To becompleted honest I looked at all the so-called discount stores before Ifound out aboutUnited Flooring Group.Since the beginning I felt so much more comfortable withUnited Flooring than all the other places I been to, their flooring selection was a lot better and their productshad a much higher quality. I was very impressed with the fact all the hardwood and carpet flooring are made right here in the USA.While the floors werebeen installed I came by a few times to check on the process and was happily surprised by the attention to detail the installer had, right there I knew the floor would turn out wonderful! I just pulled out the refrigerator and cleaned behind it and the floor was perfect in all areas. I would not consider any other floor company for service and installation. Theentire teamkept me informed of progress and their manager came over a few times just to make sure it was "just right". They have been in business for a very long time and now I know why, what a wonderful experience!!! I needed to share this, thank you United Flooring Group. Installed carpet, luxury vinyl and hardwood flooring throughout are entire first floor.
Posted On
Renato Barbosa
Mar 14, 2016
United Flooring Group installed carpet and hardwood in our new home...we love the results! from beginning to end, the entire process went extremely smooth. From the sales associate to the installation crew they were all wonderful to work with. The crew showed up on time, worked fast and left everything clean! We definitely recommend United Flooring Group. Installed Carpet and hardwood flooring
Posted On
JAY BURDETTE
Feb 10, 2016
unknown Installed new hardwood floor in great room. Punctual each step of the way. Craftsmanship was EXCEPTIONAL!!!! I do home improvements myself, so I know what to look for. Every detail was spot on. Highly recommended.
Posted On
Joan Showers
Feb 03, 2016
The procedure from start to finish exceeded my expectation. Carlo came to my home and made spot on suggestions for my new flooring. The team worked quickly and professionally. I'm very happy with the end result and wouldn't hesitate to recommend or use them again. The provider removed old carpet and replaced it with engineered flooring.
Posted On
Kelly Pierson
Jan 28, 2016
From beginning to end they were great. My refrigerator leaked in my kitchen and I had to haveall thefloors and the cabinet next to the fridge replaced. My floors could not be matched up so a patch job was outof the question. I spoke to 3 different companies about this job. United Flooring was the best at returning my calls, setting and keeping the appointment to come and give me an estimate and actually coming through promptly with an estimate. Another company came out to look at the job and never sent me an estimate! Weird! United Flooring had the best product in the price range I had to work with. Very affordable considering all wood that had to be replaced. Carlos came out to my house a couple of times after that with samples and I got to keep them for a really good amount of time to see which floor stain I liked the best. They had an excellent selection to choose from. More than you could even think woodfloor styles came in! Because the cabinet people were so slow in getting my replacement cabinet ordered and installed United Flooring was patient with my schedule. I wanted the cabinet installed before the floors were done. Carlos told me it would take 3 days to do the entire job. I didn't think they could do it in that amount of time. They ended up completing in one day. From start to finish! And it is amazing! They added a thicker piece of trim than what was there before and it is beautiful as well. Really adds a richness to the entire look. The inspection after was done within the week as well and they were able to quickly repair a few minor issues. I am always wary when I have to have anything repaired or replaced in my home because I worry what the end result will be and if it will meet my expectations. United Flooring exceeded anything I had hoped for. They were professional, prompt, affordableand did excellent work from all levels. I highly recommend them! I wish every home service could be like them. Thank you United Flooring!! Tore up all of my existing hardwoods on my first floor and installed all new hardwoods.
Posted On
Mark Stewart
Jan 21, 2016
We had United Flooring Group, INC install hard wood floors in our home and they were great. We had a little problem with the foundation--there was a crack--and they repaired that right away. We already had the same wood flooring (previous installed by UFG) in our hallway and they extended that into our living room and bedroom. The blending is perfect. You would never guess that the hallway and the rest were done at different dates. On top of that, they cleaned up after themselves. The prices were reasonable and we will absolutely keep using them. Replaced carpet flooring with hard wood floors .
Posted On
Tristan Lear
Jan 17, 2016
We called United Flooring Group after researching a couple of companies on Angie's List that could refinish our hardwood floors. A salesmane named Carlo came to our home to provide a quote. He was very polite and professional. After receiving the quote for what we deemed was a reasonable price for the scope of work, my husband and I decided to move forward with United Flooring Group. Upon signing a contract and paying a 50% deposit, we scheduled for a stain sample to be done. We chose several stain samples to be applied to our floor and took some time to live with them before deciding on a color. After selecting our stain color Nicole helped us schedule a date and time for the floors to be refinished. The refinishing process took two days. On the first day a crew of two men prepped, sanded and stained the floors, one coat of sealant was applied. The crew of two came back on the second day to apply another coat of sealant. Both of the crew members were polite, professional and hardworking. They left our home neat and tidy each day. We were extremely happy with the finished product and paid the balance due. The floors look wonderful and they are now protected for the long term. I would absolutely use United Flooring Group again in the future. United Flooring Group sanded, stained and sealed the original hardwood floors in the foyer, living room, dining room, hallway and bedroom of our 1940's home.
Posted On
Jennifer Wiegand
Jan 17, 2016
Great job! We have worked with United Flooring Group numerous times over the past several years. They have replaced our Kitchen flooring, backsplash and master bath tile. This last time they replaced the carpet in our entire house with beautiful hardwood Floors . They have always been helpful, reasonably priced and get the job done in a timely manner. We have always been pleased with the results!Would highly recommend United Flooring if you're looking for a new carpet, tile or hardwood flooring! Replaced carpet with hardwood flooring.
Posted On
Alex Dortschy
Jan 16, 2016
Excellent job! I highly recommend United Flooring Group and their teams of installers. I had hardwood floors extended down the hallway from the entrance. The installers, were courteous, neat, cleaned up after themselves each day, and did a beautiful job. They were craftsman determined to make the project look it's best. They arrived on time and discussed concerns in advance as well as the solution options. They made it possible for me to live and work from home while doing the installation. I also had a Alterna Floor (Engineered Stone) installed in a sunroom over a concrete subfloor. The end result is fabulous and all the same comments from above apply.The sales/office staff was knowledgeable and stayed in contact with me throughout the entire project so I always knew what to expect. Take out the old carpet and installed new hardwood flooring and Engineered Stone installed at the sunroom
Posted On
Elena Mullen
Jan 10, 2016
I've used United Flooring Group for several projects. They have done everything they were supposed to do for me. They always get started on time and finish in a timely manner. They clean up afterwards, so I never have to fight them to do that at the end either, which is nice. The workers are friendly and hard-working. Also, I think their prices are right. I'd recommend their services because I have had really good experiences and I will keep using them on all my rental properties.? Replaced our carpet and vinyl flooring with engineered hardwood flooring.
Posted On
Ron Schenk
Jan 04, 2016
. They installed luxury vinyl flooring on the first floor. Our project manager had a personal emergency, so he wasn't on the project and we weren't prepared for what was going to occur. They had to sand all the cement and it made quite a mess.
Posted On
Paul Baynard
Dec 25, 2015
unknown unknown
Posted On
Doyle Roach
Dec 25, 2015
unknown .
Posted On
robert eckenrode
Dec 14, 2015
unknown .
Posted On
Denise Vetter
Dec 07, 2015
We had three providers from Angies List come and look at our floors. They are beautiful oak floors that are 25 years old and had never been refinished. We received bids that were pretty close in cost but United Flooring was actually the lowest bid which we usually don't always use. However, the reason we went with them was because we have some very large spaces in our hardwoods and the other two providers said they could fill these spaces before the staining and finish coats making the floors nice and smooth. When Carlo came out to look at our home, he said if we did fill those areas, they would most likely pop out within six months because wood breathes and moves with the temperature and the cracks were so large. He was also way more detailed in his description of their work. We appreciated his honest input about the cracks instead of trying to make it look great and leaving a terrible problem down the road. After my initial meeting with Carlo, I went back into Angies list and reread the reviews. There were several who were not all that positive, but we still felt Carlo was more honest, and more knowledgeable than the other two companies. We went through the process of signing their contract and setting up the work. They started on time and also finished on time. After the work was finished, Matheus came by to have the walk through. We showed him some areas that didn't turn out as we had expected. They are very interested in the quality of their work and agreed that there were some items that needed to be fixed. They sent out the men who handled each item and had them all repaired. The floors are beautiful! Actually, we were originally going to have the water based poly for the finish coats but after the stain was on, Carlo stopped by to check on what was happening. He recommended we go with the oil based poly instead because of the large cracks. He said sometimes the poly could end up thicker in the cracks and the water based could dry a little white. We so appreciate their knowledgeable input and the finished product reveals just that. We have had so many compliments on how good they turned out. We would use this company again and again for our flooring needs. They were very professional, honest, and great to work with! We had all the hardwood flooring on our main floor sanded and refinished. They also installed new oak stair nosing on the upstairs landing as we removed all the carpeting on the steps. The carpeting had been wrapped around the old nosing but the hardwood nosing looks more current
Posted On
NATALIYA KUROPAS
Oct 30, 2015
They were very courteous and promptly returned our call for an estimate. Theymade an appointment within a weekand gave us an estimate as well asrecommendations what would work best to match with our existing kitchen cabinets. They put down tar paper first to reduce moisture and squeaking between the two wood surfaces - this was lacking in other estimates that we were provided. I have installed our own hardwoods but this project did not provide the luxury of time to do it myself. We would use their services again and recommend to our friends and neighbors.

We had hardwoods installed.

Posted On
Lynn Maffucci
Oct 27, 2015
. Charlotte Flooring is now United Flooring. Carlo and his staff are very professional. I would not hesitate to use them for every service they provide.
Posted On
Frances Bowen
Oct 27, 2015
The sales rep and the install team did a great job. The sales rep brought samples of both solid hardwood and engineered hardwood to the house and discussed the pros and cons of each. (I decided on the solid hardwood since it can be refinished if someday it needs it.) The install team arrived on time and they worked steadily throughout the day. They moved the big pieces of furniture out of the way and then put them back when the floors were finished. I especially liked that they helped me put felt pads on all the big pieces of furniture. As promised, the work was completed in one day. The provider put down hardwood flooring in my living room, dining room and hallway.
Posted On
Elaine Peed
Oct 21, 2015
I contacted United Flooring for an estimate and Carlo responded within 24 hours. He was punctual for the appointment and answered all our questions and concerns about the replacement of carpet with hardwood. He provided an estimate that day. Throughout our decision making process, Carlo remained in touch and answered all our questions. One of the main reasons we went with United Flooring was the responsiveness of all United Flooring employees to our calls and emails. The receptionist was phenomenal in keeping us updated and was always congenial and helpful. The guys who did the actual installation were punctual, efficient, and respectful of our home/property. All work was completed within one day. United Flooring has our full endorsement, and we would hire them again without question. Removed carpet from 3 bedrooms and small hallway. Replaced with hardwood.
Posted On
Gary Morton
Oct 19, 2015
CUSTOMER SERVICE! Everyone at United Flooring Group was very helpful and I strongly recommend anyone wanting new flooring to talk to United Flooring first. The crew that installed the flooring were very professional and knowledgable. I love my new floors! Replaced old carpet and vinyl with hardwood Flooring
Posted On
Mark Stewart
Oct 14, 2015
We used Carlo about 8 years ago and had a fantastic experience. We are in the process of selling our home and needed the upstairs floors done. These floors were in very tough shape, not having been finished in all the years we have lived in this home (they have always been covered with carpet). Carlo answered the phone immediately when I called and came out the next day to give us an estimate. We scheduled the work and are absolutely DELIGHTED with the results. Even the worst areas of the floor look terrific. I would recommend United Flooring Group without reservation. The crew was on time, polite and worked very hard, especially on our stairs until they were satisfied with the results. You won't go wrong with United Flooring Group! Demo Carpet andlinoleum,Refinish hardwood and install small bath tile
Posted On
Magesh Punniyamoorthy
Oct 08, 2015
I had to work with them to get the job completed quickly. Otherwise the work was good. No complaints. Flooring.
Posted On
richard preston
Oct 05, 2015
United Flooring Group installed 5" Prime Harvest Hardwood floors throughout my master bedroom and Karndean Luxury Vinyl Planks throughout the second level (Yoga room) of my home...replacing carpet. United Flooring Crew did an outstanding job!!!- Carlo (sales rep) originally got my business not by being the lowest price (although not significantly higher) but by his willingness to answer any questions and follow through on all my concerns. Throughout the project, he did a great job of communicating and keeping me updated on his progress. Partway through the job, we had an unwelcome structural issue with the Karndean flooring that was installed in the second level. Carlo went above and beyond in trying to find a solution to the problem. They comeback two weeks afterwords and replaced that entire room with the same hardwood as the master bedroom. The floors look great - Carlo takes a great deal of pride in what he does and really wants the client to be happy with the final product. He is honest and can be trusted to take good care of your home. I wouldn't hesitate to use him and United Flooring Group again and can highly recommend their work! Replaced our existing carpet with hardwood and luxury vinyl plank
Posted On
Kim Bowen
Sep 16, 2015
unknown They refinished existing wood floor and installed and matched new flooring. We are very pleased and have referred them to friends.
Posted On
JERI CASEY
Sep 11, 2015
United Flooring replaced 1500 square feet of carpeting with oak flooring. The floor came out very well; we are pleased with the result. The project took 5 days. The residual odor was muted because we used water based finish at Carlo?s recommendation. Carlo estimated the job and did the final walk-through. His introduction to the process and our options for laying the floor were detailed and clearly explained. On the walk-though, he found an issue for correction (part of his standard for a quality job) that we had not seen. The job was not without some frustration. On the first day the crew arrived 4 hours late and we were not informed about the delay. Completion of the punch list items took longer, and required more reminders, that it should have. Overall, the objective of the project turned out to our complete satisfaction, even delight. I might assign an A-minus because of the glitches, but the work itself gets an enthusiastic A. Removed wall to wall carpet and laid oak flooring throughout our house
Posted On
Katherine White
Aug 19, 2015
We're very pleased with them so far. They're installing a new floor for us.
Posted On
Marcelo Martinelli
Aug 13, 2015
United Flooring is phenomenal. Their team is very hardworking, efficient, and clearly experienced. I have used them for two jobs now. The first was on a hardwood floor with water damage located in a difficult area -- right under two HVAC units that had leaked. The hardwood was glued down to cement or concrete, and several other companies that came to do an estimate were either not interested in how small the job was, or did not know how to deal with the glued hardwood. United Flooring took on the job, did everything on time, and their work was impeccable. They seemed expensive at the time, but the next job proved to me that they are competitive. I moved to a new home and wanted all the hardwood flooring refinished. The upstairs had carpeting I wanted removed and the hardwood underneath buffed and polished. United Flooring had to discarded the rugs and refinish a huge amount of square footage in a matter of three days. The floors are probably 5-7 years old, but they looked beautiful and new when he was done. United Flooring gave me a very good price for what was a larger but more straightforward and traditional hardwood project. Equal to other quotes I obtained. The lady at the office was very responsive with phone calls... always returns calls reliably. I will use United Flooring again in the future when I need anything hardwood related done. Highly recommend!! Hardwood Installation and Hardwood Refinishing
Posted On
Elena Mullen
Jul 22, 2015
I own a older home in Huntersville, which I am renovating. A major part of the project is to replace the old worn out carpets with new hardwood floors and LVT. A friend at the gym highly recommended United Flooring Group to me, after looking them up on Angie?s List I called and spoke to Nicole. She sent out Carlo to give me a free estimate. He came out to my home with plenty of samples to accomplish my goal. Carlo explained, in detail, about the different thicknesses, wear surfaces and coatings available and helped me choose a flooring that not only looked great but was of great quality and value. The information Carlo gave me is highly appreciated! The crew completed my flooring project on time. They were easy to work with, and even cleaned up well when finished. I could tell right away that these guys are seasoned craftsmen. In short I am very satisfied and would highly recommend United Flooring Group to anyone needing floors. Hardwood and Luxury Vinyl Plank
Posted On
Brian Jones
Jul 19, 2015
I've done business with them for five years. I'm a happy repeat customer. United Flooring has a great team! I will keep using them every time I need to replace the flooring in any of my rental properties. Demo Carpet and sheet vinyl and install hardwood and vinyl plank
Posted On
Brian Jones
Jul 19, 2015
I' have been doing business with United Flooring for five years now and they keep on getting better time after time! I strongly recommend their services if you need a flooring expert!
Posted On
Estela Liermann
Jul 16, 2015
United Flooring team were fantastic. We had a h*** of a time getting anyone to call us back regarding refinishing our kitchen floors, but United Flooring was all over it. They sent out Carlo (salesman) out within 24 hrs to check out what we wanted done and gave us an estimate the same day. Integrity and punctuality are tough to come by in the home repair/remodeling scene, it seems, so Carlo's promptness were greatly appreciated. He didn't give us any run-around or big talk trying to inflate the difficulty of the job. His team were no less conscientious, returning calls and arriving as promised at every occasion. My wife and I both work basically every day and can't usually take time off without a lot of notice, so we (somewhat reluctantly) left keys for them to work on our floors during the day. In retrospect, I had no need to worry. They are completely trustworthy and treated our house respectfully. That's all well and good, you may say, but personal qualities only get you so far. Well, United Flooring team rocked our floors. I mean, the floors and trim look AMAZING. Refinished the hardwoods in our kitchen
Posted On
Crystal Medina
Jul 14, 2015
Couple of years ago we contacted United flooring Group to scheduled a free quote. Carlo arrived on time and was very honest about what could and couldn't not be done to repair our vintage hardwood floors. He was knowledgeable about our vintage floors and gave us the best advice. It turned out that his advice was to live with the squeaky and uneven floors until we are ready to completely tear them out because spot repair would not fix our problems and would cost too much for unsatisfactory results. He gave us this advice knowing that we were not in a position to install new floors and that he would not get any sale or work from this home estimate. He was very professional and honest which my husband and I appreciate. About a month ago we were ready to replace our vintage floors with something more modern, we called UFG back and schedule another free quote, This time Carlo showed up with lots of hardwood samples (pre select from their website) and explain the difference between all of them. At the day of the installation the crew showed up on time and was very friendly, Julio and his team worked very hard and they were very detail orientated. The whole installation took only one day! Im so happy with my new floors that Im thinking about doing the second floor next year! Install Pre-finished Hardwood Floors
Posted On
Alex Dortschy
Jul 14, 2015
United Flooring Group did a wonderful job! Last year we hired them to replace our flooring in a home we were trying to sell, this time they install new flooring in a home we just finished building. United Flooring installed bamboo flooring throughout and tile in the bathrooms and kitchen areas. The installation process went very smooth and the results are great! Their crew was fast, hardwood working, professional and courteous. I strong recommend them for your flooring needs. Installed flooring (Bamboo and Tile) in our new home.
Posted On
Crystal Medina
Jul 14, 2015
Couple of years ago we contacted United flooring Group to scheduled a free quote. Carlo arrived on time and was very honest about what could and couldn't not be done to repair our vintage hardwood floors. He was knowledgeable about our vintage floors and gave us the best advice. It turned out that his advice was to live with the squeaky and uneven floors until we are ready to completely tear them out because spot repair would not fix our problems and would cost too much for unsatisfactory results. He gave us this advice knowing that we were not in a position to install new floors and that he would not get any sale or work from this home estimate. He was very professional and honest which my husband and I appreciate. About a month ago we were ready to replace our vintage floors with something more modern, we called UFG back and schedule another free quote, This time Carlo showed up with lots of hardwood samples (pre select from their website) and explain the difference between all of them. At the day of the installation the crew showed up on time and was very friendly, Julio and his team worked very hard and they were very detail orientated. The whole installation took only one day! Im so happy with my new floors that Im thinking about doing the second floor next year!
Posted On
Jennifer Wiegand
Jul 08, 2015
This is the third time we reached out to United Flooring Group, once again they scheduled the consultation very quickly and Carlo the sales consultant was able to provide a quote to replace our flooring the very same day. We also had a damaged side board in the kitchen and Carlo said that if we supplied a baseboard, he would install it at no additional cost.Carlo and his team showed up right on time and when promised, and everything was completed in the time frame he specified in the quote. This time we were actually going out of the country the day the job started, so when he was finished Carlo took pictures of everything and emailed them to us so we could see how everything turned out. It was a great benefit of working with Carlo to know that everything was done and to see the finished product while we were out of town so we knew we had nothing to worry about.The floors look fantastic and the new baseboard flows perfectly to the rest of the room. We are very happy with United Flooring Group and will definitely keep using them whenever we have any flooring needs! Replaced our old carpet with new laminate flooring.
Posted On
Jennifer Williams
Jul 08, 2015
This is the third time we reached out to United Flooring Group, once again they scheduled the consultation very quickly and Carlo the sales consultant was able to provide a quote to replace our flooring the very same day. We also had a damaged side board in the kitchen and Carlo said that if we supplied a baseboard, he would install it at no additional cost. Carlo and his team showed up right on time and when promised, and everything was completed in the timeframe he specified in the quote. This time we were actually going out of the country the day the job started, so when he was finished Carlo took pictures of everything and emailed them to us so we could see how everything turned out. It was a great benefit of working with Carlo to know that everything was done and to see the finished product while we were out of town so we knew we had nothing to worry about. The floors look fantastic and the new baseboard flows perfectly to the rest of the room. We are very happy with United Flooring Group and will definitely keep using them whenever we have any flooring needs!
Posted On
michael takes
Jul 07, 2015
unknown unknown
Posted On
michael delucia
Jul 07, 2015
unknown Bathroom and hallway, went well
Posted On
Matheus Stivaletti
Jul 06, 2015
This is the third time I use Carlo and United Flooring to do my flooring upgrades. This time I dealt mostly with Nick, the sales associate. Nick was equally knowledgeable of the products, polite, and respectful of my time and schedule.We chose a light color tile 24 by 24 which turned out absolutely stunning. The wood flooring followed the same color scheme and really gave our house a wow effect. We have received many compliments from friends and family on both floors. We will continue to use United Flooring in the future due to their incredible attention to detail, friendliness, product knowledge, and competitive prices. United Flooring installed tile on the master suite and wood on the rest of the project.
Posted On
Lindsay Van Ham
Jul 06, 2015
From the receptionist Nicole to the sales professional Nick to the installers that were sent to our property we felt that United Flooring did a professional job in every aspect. I scheduled the initial consult with Nicole and Nick was sent out to our house within 48 hours of us requesting the estimate. Nick went over every aspect of our project with us and gave us a realistic view of what to expect once the demo/install was started. Everything was accurately measured and our estimate ended up being right on with what the final project cost. The installers did a great job and left everything clean and our floors look amazing! I would and have recommended United Flooring to all our neighbors and friends/coworkers and am so happy with the way the floors look and how much value they added to our home. We will definitely use United Flooring again in the future and are now considering installing tile in our kitchen on the second level of our home with them again! We hired united flooring to redo our lower level. We previously had laminate when we bought our house and wanted to transition the entire lower level of our house to bamboo hardwood.
Posted On
Mary Ann
Jun 29, 2015
My husband and I bought our place in 2014. One of the selling features of the condo unit was the hardwood floors in the living areas and hallway (the bedrooms were carpeted and the kitchen had vinyl). We really wanted to have all solid hardwoods in our bedroom and tile in our kitchen floor. Finally we decided that it's time to get the old flooring out! We had 4 different bids from highly rated companies. Not only were all the prices so different, the options they gave us were different as well! We liked the competitive pricing that United Flooring Group gave us and the options as well. We didn't have to only get one type of flooring (we were told by one contractor that we could ONLY get engineered wood floors in the bedrooms due to the concrete underlayment) so we had options. It was so nice to know we could get solid hardwood if we wanted or we could go a different route if we chose. We ultimately went with solid hardwood to match the rest of our place in our bedroom and heated porcelain tile in the kitchen! United Flooring started on a Tuesday morning and were done by Friday evening!! Everything got in fast. The guys that came in and worked were professional and knowledgeable. Our floors look fantastic! I couldn't be happier with the results! My only complaint? The hardwood floors that United Flooring put in our bedroom look so much better than our original hardwood floors in our living areas and hallway! I highly recommend them!
Posted On
Phil Jackson
Jun 29, 2015
We used United Flooring recently after a friend recommended them to us and we are beyond happy with the results! We talked with three different flooring contractors and United Flooring was by far the easiest to work with and came in at a VERY reasonable price. From start to finish, they were very accommodating. Nicole promptly returned my emails and phone calls, Carlo came out to the site to give us an estimate (and again was very accommodating when it came time to schedule this initial visit, working around my schedule, which is often unheard of with some contractors). He worked with our condo association and provided all of the necessary forms/insurance papers necessary, so that we did not have to worry about doing anything. The work was completed on time and looks fantastic! I am an interior designer, so I am always pretty critical of the quality of work when it comes to these things, and I was very impressed! I would not hesitate to recommend United Flooring Group to all of my clients.
Posted On
Mark Bird
Jun 23, 2015
I just purchased a 2200 sq ft home in the suburbs of Charlotte and decided to rip out the current carpet in the house except the bedrooms. United Flooring Group installed floors in approximately 950 sq ft of area. This included Foyer, Living Room, Dining Room, and Family Room. We also wanted new tiles by the main door and by the garage door. The tile jobs were very small. We wanted the rustic look, however with the amount of wood needed for this job, we wanted to be price conscious as well. Carlo recommended using unfinished Oak flooring for the job. He showed me few samples. My wife and really like the samples and decided to proceed with the job. We had a few questions along the way and Carlo answered every question with a smile. He is very patient and works late if necessary to complete the job. We are very happy with the floors and they look awesome. I would highly recommend him and United Flooring Group for any type of hardwood and tile floor job!
Posted On
Mark Bird
Jun 09, 2015
I just purchased a 2200 sq ft home in the suburbs of Charlotte and decided to rip out the current carpet in the house except the bedrooms. United Flooring Group installed floors in approximately 950 sq ft of area. This included Foyer, Living Room, Dining Room, and Family Room. We also wanted new tiles by the main door and by the garage door. The tile jobs were very small. We wanted the rustic look, however with the amount of wood needed for this job, we wanted to be price conscious as well. Carlo recommended using unfinished Oak flooring for the job. He showed me few samples. My wife and really like the samples and decided to proceed with the job. We had a few questions along the way and Carlo answered every question with a smile. He is very patient and works late if necessary to complete the job. We are very happy with the floors and they look awesome. I would highly recommend him and United Flooring Group for any type of hardwood and tile floor job! Unfinished hardwood and ceramic tile.
Posted On
Linda Ann
Jun 09, 2015
My husband and I bought our place in 2014. One of the selling features of the condo unit was the hardwood floors in the living areas and hallway (the bedrooms were carpeted and the kitchen had vinyl). We really wanted to have all solid hardwoods in our bedroom and tile in our kitchen floor. Finally we decided that it's time to get the old flooring out! We had 4 different bids from highly rated companies. Not only were all the prices so different, the options they gave us were different as well! We liked the competitive pricing that United Flooring Group gave us and the options as well. We didn't have to only get one type of flooring (we were told by one contractor that we could ONLY get engineered wood floors in the bedrooms due to the concrete underlayment) so we had options. It was so nice to know we could get solid hardwood if we wanted or we could go a different route if we chose. We ultimately went with solid hardwood to match the rest of our place in our bedroom and heated porcelain tile in the kitchen! United Flooring started on a Tuesday morning and were done by Friday evening!! Everything got in fast. The guys that came in and worked were professional and knowledgeable. Our floors look fantastic! I couldn't be happier with the results! My only complaint? The hardwood floors that United Flooring put in our bedroom look so much better than our original hardwood floors in our living areas and hallway! I highly recommend them! Heated tile and solid hardwood
Posted On
Linda Wall
Jun 04, 2015
I worked with Carlo from United Flooring Group recently on a home we purchased in Charlotte, NC. I was optimistic about meeting him after reading all the reviews on Angie?s List and was not disappointed. He arrived on time for his appointment to assess the project and was very pleasant and knowledgeable. It was a large project, consisting of installing, sanding and refinishing 6,000 square feet of hardwood floor in our new home and 300 square feet of tile installation. One of the challenging aspects of the project was a large living room of herringbone wood, inset every few feet with tile squares. United Flooring team did a fantastic job of sanding the herringbone and hand-sanding around the tile pieces. A few things I look for in every contractor are: punctuality, communication, experience, personality, high standards, and a good value. United Flooring met all these criteria in spades. Carlo was always reachable by cell phone, started and ended the project right on time, has a decade of experience in the field, was always pleasant to work with, was only happy with the highest quality product, and was a tremendous value. I should have heeded his warning about the dust, though. He said we would need a cleaning crew to come in after he was finished, and he was right. While the floors were clean and beautiful, the walls and everything else needed a good dusting. Take his advice and get a cleaning crew in! Tile Installation and Hardwood Installation, Sanding and Finishing
Posted On
Sofia Mitchell
Jun 01, 2015
These guys are THE BEST OF THE BEST I wanted to get our hardwood floors refinished (sanded down then stained). I contacted 3 different flooring contractors. United Flooring Group quote was BY FAR the most competitive, their prices were about 30% better than the nearest competitor. What I liked most was that their price was $/sqft as opposed to some arbitrary fixed rate that other companies were quoting. This was particularly helpful for us because while we had a 3 bedroom unit, our bedrooms were carpeted so it was only the living/dining/kitchen/common areas that needed to be worked upon. I spoke to Carlo over the phone and he's a super friendly guy. He gave me thorough description of the work that would be done (#coats of stain, #coats of finish, oil based polyurethane vs water based) and the type/variety of stains he had available. We mentioned we wanted the stain to be darker to match our kitchen cabinets. He let me know that he would send on of his technicians to sand a section of our kitchen floor and lay down few different stain samples so we could choose based on our preference. Fabricio were the one who did the samples. He arrived right on time with all the necessary equipment. He also provided us very useful information - He told us what our current stain was, and suggested what darker stains they had, and the most popular choices. He quickly sanded down a patch of floor and applied two dark stains for us to choose from (he did say they could provide additional samples if necessary). But we loved the Jacobean stain and picked it. He answered all our questions thoroughly - what type of gloss, how long the work would take, how long the polyurethane smell would last, how long we should leave the air conditioner on vs window open etc. And everything matched their timeline perfectly! Finally, the cherry on top....THE FINISH WAS INCREDIBLE. The floors looked brand new and perfectly complemented our cabinetry as we wanted. With the sun coming down, we could barely notice any blemishes even though the floors themselves were almost 7 years old. I was so pleased with United Flooring Group I had Carlo comeback and give me an estimate to install tile in our bathroom floor. This time they sent out a different installer (Oscar) but his work was just as good a Fabricio! All in all - we could not have been more satisfied with their work, and we cannot recommend them any higher if you have any wood flooring needs! Hardwood Refinish and Tile Installation
Posted On
Greg Lucas
May 27, 2015
Our floors were beat up! They weren't beyond repair, but they were scraped, scratched, dinged and dull everywhere you look. We decided it was time to take the leap and get them refinished. Luckily our neighbors had recently had a great experience with United Flooring and we saw the beautiful results they got from him - so we knew they were reliable, exacting in details and provided an excellent finished product. Well, we got all that and more. United Flooring replaced half of the floor in our powder room due to some water damage, and you cannot see a difference in the new and the old floor. Carlo (the sales rep) talked us through stains and finishes, and we wound up going from scratched amber floors to gorgeous dark floors with a lovely satin water base finish. And our place was left in a remarkably clean condition! Of course some dust is unavoidable, but the crew left our place tidy every night and as spotless as reasonably possible upon completion of the job. We could not be happier with the results, and at a very fair price. Could you find cheaper? Maybe. Can you find cheaper and better or comparable quality? I doubt it. Go with United Flooring and you'll get a company who cares about your floors as much as you do, and you'll wind up wishing you'd hired him years ago. Hardwood Installation - Hardwood Refinishing
Posted On
Liz Minthorne
May 21, 2015
. .
Posted On
Mark Bird
Apr 28, 2015
United Flooring Group did an excellent job installing my new hardwood floors. The crew was very polite and on time! Everyone in the office was a joy to work with. Replaced our vinyl flooring with hardwood floors.
Posted On
Michael Phillips
Apr 28, 2015
I did my homework before hiring these guys and I am so glad I did. My friend and I were both having our homes done at the same time and he hired another local flooring company and was given the run around and excuse after excuse for every little thing that came up. The sales person that came out to my home was very helpful and personable, not pushy at all! He had lots of flooring samples with him and he was also able to give me an estimate on the spot that was right in line with most of the other quotes I've been given. The girl at the office that scheduled my installation were professional and pleasant to deal with on the phone, and my installers that put in my new flooring did a fantastic job and cleaned up after themselves. My friend across the street went through a rough experience compared to what I went through and I am so happy I chose United Flooring Group.
Posted On
Scott Champion
Apr 24, 2015
They were as good as many other prior reviewers have already indicated. We were contacted with 24 hoursand scheduled an appointment several days later to obtain an estimate. Nick was very cordial and professional when he met with us to discuss the work we wanted to have done. He provided two estimates before he ever left our house. Nick was very clear in explaining that the difference between the two estimates was related to the choice in the quality of the flooring materials. We chose to go with the more expensive estimate because we are planning to stay in our house for the foreseeable future. Nick was able to accommodate our requested date for installation. On the day of the installation the crew showed up a little later than scheduled but this wasn't a big issue since I work at home. The crew was very professional and efficientand completed the installation in approximately 7 hours. They cleaned the floors and their outside work area to the point that it was difficult to tell they had ever been here. I highly recommend United Flooring Group for those considering installing new hardwood flooring. Replace carpet in twoaverage-sizedbedrooms and closets withhardwood flooring.
Posted On
Michael Phillips
Apr 21, 2015
I did my homework before hiring these guys and I am so glad I did. My friend and I were both having our homes done at the same time and he hired another local flooring company and was given the run around and excuse after excuse for every little thing that came up. The sales person that came out to my home was very helpful and personable, not pushy at all! He had lots of flooring samples with him and he was also able to give me an estimate on the spot that was right in line with most of the other quotes I've been given. The girl at the office that scheduled my installation were professional and pleasant to deal with on the phone, and my installers that put in my new flooring did a fantastic job and cleaned up after themselves. My friend across the street went through a rough experience compared to what I went through and I am so happy I chose United Flooring Group. Hardwood Installation + Tile Installation
Posted On
Jim Crews
Apr 21, 2015
Great quality of bamboo and tile. The installation performed by United Flooring was efficient and done to perfection. The bamboo flooring was a great price and unique, we were unable to find that bamboo anywhere else. We were so pleased with the service we purchased tile for our laundry as well. Overall a fantastic experience.
Posted On
Uschi Woronin
Apr 19, 2015
Recently we purchased a home that was in need of restoring a hardwood floor. The floor was in bad shape and looked horrible. The folks from United Flooring Group came over and gave us a very honest and fair quote with some good recommendations to make it look better. They completed the work on time and with NO surprises. The work was truly quality and what a difference. The floor looks fabulous! We would recommend them and if in the future we need more work, we will definitely give them a call. Quality hardwood floor refinished at a fair rate!
Posted On
Office Systems of Texas
Apr 19, 2015
United Flooring offers the best flooring installation service. The selection range is extensive featuring the latest colors, styles, patterns, and floor types. The expert guidance ensures offering the best flooring type suiting the décor. Happy with the service offered and look forward to hiring them again.
Posted On
Lee Graves
Apr 13, 2015
Carlo came out on 3/27 to provide an estimate for what I wanted. He was prompt and very professional, providing samples and explaining the different types of flooring. We settled on something that would match some wooden fixtures already in my house and then he went out to his truck and wrote up an estimate in about 15 minutes. The estimate was way below what I was expecting so I happily agreed to schedule a time. On the installation date, the guys arrived right on time and moved the larger pieces of furniture to the garage and got started while I went to work. The whole process was done by the time I got home and the house looks amazing! I could not be happier and will most definitely use United Flooring again for future projects. They were courteous, professional and economical while still providing a top notch floor. Kudos. Installed Hardwood Floors in living room and master bedroom, about 500 square feet.
Posted On
Jim Crews
Apr 10, 2015
Great quality of bamboo and tile. The installation performed by United Flooring was efficient and done to perfection. The bamboo flooring was a great price and unique, we were unable to find that bamboo anywhere else. We were so pleased with the service we purchased tile for our laundry as well. Overall a fantastic experience. Replaced our older carpet with Bamboo flooring and install tile in our laundry.
Posted On
CRAIG GAITAN
Apr 10, 2015
They came in Monday and replaced out carpet with wood flooring and matched to our wooding flooring throughout the floor. Took 5 days to complete and once done in 5 days as promised. Here is how the timeframe went: Day 1 - solid wood flooring installed Day 2 - stained the flooring Day 3 - 2nd coat of stain applied Day 4 - final protective coating applied Day 5- molding added and painted They were able to match the new wood floor in the family room to the existing wood flooring in the kitchen and it looks great. Highly recommend them for your wood flooring projects. United Flooring put in solid wood floors , stained and added molding.
Posted On
Brenna Morgan
Apr 10, 2015
unknown United Flooring did a wonderful job retiling our bathroom. The tore up the old floor and laid new tile and grout. They were very neat and thorough. The job was very well done.
Posted On
Jennifer Carry
Apr 09, 2015
Rarely am I the person to go on the internet and write about a company I do business with however I have to make this one exception. We are redesigning our kitchen and had to shop for new flooring. In the past 2 months I've made many trips to various tile and flooring stores to find the perfect flooring only to be disappointed by the high retail price for anything that my husband & I could agree upon. Example we found a tile by DalTile called Scene that is polished, made of porcelain but has a marble/limestone look that doesn't make our existing hardware floors stand out in a bad way. Shopping around I found the retail price was quoted $15/sq ft from DalTile, Lowe?s could order the tile for $7.75/sq ft and every other store or tile installer said they couldn't beat Lowe?s price. I would need to buy 589 sq ft of tile for our kitchen and tv room which was a huge disappointment for us. Couple of weeks ago I stopped by United Flooring Group on South Blvd with my DalTile tile sample in hand looking for a suitable and much less expensive alternative. To my surprise Carlo looked up the tile we really wanted, let him know the pricing I found from Lowe?s plus the retail DalTile price, called DalTIle directly and was able to sell us the exact tile we wanted for $4.50/sq ft!?!? I couldn't believe it when he told me the price and called the wife to confirm the size tile and placed the order on the spot for 589 sq ft of the tile we thought was outside our budget. After all the savings in the tile we decided to extend our renovations and we replaced all our Carpet upstairs with a 5? Hickory Hand Scraped Hardwood Flooring. The Hardwood floors was on sale ($4.14/sf). United Flooring just finished Installing our new floors, both the hardwood and the tile looks amazing, they did a great job. If you're in the market for carpet, tile, stone or hardwood flooring you owe it to yourself to get a competitive quote from United Flooring Group. Tile and Hardwood - material and labor
Posted On
j72carry
Apr 09, 2015
Rarely am I the person to go on the internet and write about a company I do business with however I have to make this one exception. We are redesigning our kitchen and had to shop for new flooring. In the past 2 months I've made many trips to various tile and flooring stores to find the perfect flooring only to be disappointed by the high retail price for anything that my husband & I could agree upon. Example we found a tile by DalTile called Scene that is polished, made of porcelain but has a marble/limestone look that doesn't make our existing hardware floors stand out in a bad way. Shopping around I found the retail price was quoted $15/sq ft from DalTile, Lowe’s could order the tile for $7.75/sq ft and every other store or tile installer said they couldn't beat Lowe’s price. I would need to buy 589 sq ft of tile for our kitchen and tv room which was a huge disappointment for us. Couple of weeks ago I stopped by United Flooring Group on South Blvd with my DalTile tile sample in hand looking for a suitable and much less expensive alternative. To my surprise Carlo looked up the tile we really wanted, let him know the pricing I found from Lowe’s plus the retail DalTile price, called DalTIle directly and was able to sell us the exact tile we wanted for $4.50/sq ft!?!? I couldn't believe it when he told me the price and called the wife to confirm the size tile and placed the order on the spot for 589 sq ft of the tile we thought was outside our budget. After all the savings in the tile we decided to extend our renovations and we replaced all our Carpet upstairs with a 5” Hickory Hand Scraped Hardwood Flooring. The Hardwood floors was on sale ($4.14/sf). United Flooring just finished Installing our new floors, both the hardwood and the tile looks amazing, they did a great job. If you're in the market for carpet, tile, stone or hardwood flooring you owe it to yourself to get a competitive quote from United Flooring Group.
Posted On
William Nash
Apr 08, 2015
They arrived promptly to give me a quote and discuss the options for flooring in my home. With pets and an active young son I knew that I wanted something durable, attractive, and easy to care for. After reviewing the options I chose vinyl plank flooring. They had a price to me immediately following our discussion and brought a number of samples by my home so I could see them in my home before choosing. We quickly scheduled installation. The crew was wonderful. They arrived early and worked late to get the job done on time. When it was finished, the floors looked wonderful. Now, several months later, they still look like new. Every person I dealt with was wonderful from the initial contact, to the office staff, to the installers. I highly recommend United Flooring and luxury vinyl plank flooring. Removing existing flooring (carpet, hardwood and vinyl) and installed luxury vinyl plank flooring through out my 2100 sq ft home. Also removed carpet from stairs and replaced with wood.
Posted On
Malinda Mccullers
Apr 02, 2015
unknown They replaced my kitchen and bathroom floor with ceramic tile. They did a great job.
Posted On
Steve Van Malssen
Feb 18, 2015
Installation went well. refinishing done well. On time. responded well to questions. Job was completed on time. Overall good job. Installed new wooden floors in kitchen. Sanded refinished wooden floor in dining room, foyer, bath room
Posted On
Marta Barns
Feb 09, 2015
The overall project went great! They all great, from the start to the end. When I first call to setup the appointment Nicole was very friendly and sounded very happy to schedule my estimate, the salesman (Nick) was very professional and knowledgeable. The crew showed up on time everyday and worked hard to get he job done. We had a small repair that was addressed in the very next day. The owner Carlo came by and inspected all the work done, everyone in the company is very friendly and easy to work with. I will recommend them to my friends and neighbors. Carpet in the bedrooms, laminate in the family room, tile in the laundry
Posted On
Marta Barns
Feb 09, 2015
The overall project went great! They all great, from the start to the end. When I first call to setup the appointment Nicole was very friendly and sounded very happy to schedule my estimate, the salesman (Nick) was very professional and knowledgeable. The crew showed up on time everyday and worked hard to get he job done. We had a small repair that was addressed in the very next day. The owner Carlo came by and inspected all the work done, everyone in the company is very friendly and easy to work with. I will recommend them to my friends and neighbors. Carpet in the bedrooms, laminate in the family room, tile in the laundry
Posted On
Lauren Hill
Feb 04, 2015
United Flooring is highly efficient group of professionals. ***** The entire process was very smooth, we did had a couple of repairs/touch up need after the installation but it was taking care in the right next day, notime waste as all, they were excellent to work with for my busy schedule! ***** Carlo made recommendations based on his expertise, helped me make smart decisions. ***** They are highly professional at what they do, not the average flooring crew off the street. ***** My house looks like a new house after the new floors through out. Love it! ***** I had many renovations done before, United Flooring is the top group and I recommend! I give them Two Thumbs up and Five Stars! Carpet-Staircase-Bamboo-Tile
Posted On
Lisa Porter
Feb 04, 2015
. Installed hardwood floors. Great!!! They look wonderful.
Posted On
Lauren Hill
Feb 04, 2015
United Flooring is highly efficient group of professionals. ***** The entire process was very smooth, we did had a couple of repairs/touch up need after the installation but it was taking care in the right next day, notime waste as all, they were excellent to work with for my busy schedule! ***** Carlo made recommendations based on his expertise, helped me make smart decisions. ***** They are highly professional at what they do, not the average flooring crew off the street. ***** My house looks like a new house after the new floors through out. Love it! ***** I had many renovations done before, United Flooring is the top group and I recommend! I give them Two Thumbs up and Five Stars! Carpet - Staircase - Bamboo - Tile.
Posted On
Tom Stewart
Feb 02, 2015
I've dealt with a lot of contractors through homeownership and United Flooring Group has, BY FAR, been the best. First, they were the only company I called who answered their phone after 5pm. Second, the day my estimate was scheduled, Carlos (the owner) called to confirm our appointment and let me know he may be a few minutes late because of another estimate. When he did show up - not late at all - he was exceptionally knowledgable and spent a long time with me to make sure I understood everything - he took a genuine interest in wanting my business. Needless to say, I hired him on the spot - and I'm really glad I did. The other company I called was late for the estimate, could have cared less about my business, and had a higher price. My floors looks wonderful and everything was done on time, as promised. I know if I have any problems in the future, they will take care of it. Carpet, tile and hardwood
Posted On
Tom Stewart
Feb 02, 2015
I've dealt with a lot of contractors through homeownership and United Flooring Group has, BY FAR, been the best. First, they were the only company I called who answered their phone after 5pm. Second, the day my estimate was scheduled, Carlos (the owner) called to confirm our appointment and let me know he may be a few minutes late because of another estimate. When he did show up - not late at all - he was exceptionally knowledgable and spent a long time with me to make sure I understood everything - he took a genuine interest in wanting my business. Needless to say, I hired him on the spot - and I'm really glad I did. The other company I called was late for the estimate, could have cared less about my business, and had a higher price. My floors looks wonderful and everything was done on time, as promised. I know if I have any problems in the future, they will take care of it. Carpet, Tile and bamboo
Posted On
Samantha Foster
Jan 31, 2015
I was referred to this company by some friends of mine as they came highly recommended. Glad I used them because they were able to cater to all my needs. I'm not typically the easiest person to work with so i've been told so take this as an extreme compliment. I work crazy hours and am away for work many days. They were able to accommodate me. After speaking with the owner Carlo Garcia I felt at complete ease with my decision. They were trustworthy and reliable. I was able to give them a copy of my keys when I left and came home a few days later with a brand new home. I was so happy I almost cried they did an amazing job and it was beautiful. Laminate flooring downstairs Carpet upstairs Tile in bathrooms
Posted On
Samantha Foster
Jan 31, 2015
I was referred to this company by some friends of mine as they came highly recommended. Glad I used them because they were able to cater to all my needs. I'm not typically the easiest person to work with so I've been told so take this as an extreme compliment. I work crazy hours and am away for work many days. They were able to accommodate me. After speaking with the owner I felt at complete ease with my decision. They were trustworthy and reliable. I was able to give them a copy of my keys when I left and came home a few days later with a brand new home. I was so happy I almost cried they did an amazing job and it was beautiful. Laminate flooring downstairs Carpet upstairs Tile in bathrooms
Posted On
Robert Kislowski
Jan 30, 2015
So this is my first house I ever bought. Was really nervous because it needed a lot of work before I could move in. These guys were great. I didn't know anything about floors but learned a lot. They came to do an estimate but clearly I didn't really know what I wanted after they brought me samples. So they invited me to go to their show room when I had some time. I went there not having any clue how many types of floors there were. They had hundreds of options to choose from. One of the sales reps was there to meet me and explained the pricing and different types of quality. The front desk lady even helped me with matching the colors which was great since what I originally had thought about would never have matched the rest of the house. They set a date and finished everything with no problems. My place looks awesome and i'm really glad they helped me pick them out because these are way more durable and scratch resistant. Even after my first get together I had no scuff marks. Again great company. Fixed my new house and made in move in ready! I got brand new tile, carpet and new oak hardwoods.
Posted On
Mike Dillard
Jan 30, 2015
We really enjoyed working with this company. Even our kids got excited whenever their installers would come work because they were so polite. My son was so interested in what was going on that they pretended he was "helping out" by giving him some samples to play with. It was great. And when all was complete and done they left the place spotless and even gave us a cleaning kit and educated us what we could do to maintain our floors longer. Just all around wonderful people and experience. I had my foyer and mud room replaced with tile as our kids track a lot of dirt in. then we had the carpet on the stairs replaced with bamboo flooring which made it alot more affordable and looked much better.
Posted On
Robert Kislowski
Jan 30, 2015
So this is my first house I ever bought. Was really nervous because it needed a lot of work before I could move in. These guys were great. I didn't know anything about floors but learned a lot. They came and did to do an estimate but clearly I didn't really know what I wanted after they brought me my samples. So they invited me to go to their show room when I had some time. I went there not having any clue how many types of floors there were. They had hundreds of option to choose from. One of the sales reps was there to meet me and explained the pricing and different types of quality. The front desk lady even helped me with matching the colors which was great since what I originally had thought about would never have matched the rest of the house. They set and date and finished everything with no problems. My place looks awesome and I'm really glad they helped me pick them out because these are way more durable and scratch resistant. Even after my first get together I had no scuff marks. Again great company. Fixed my new house and made in move in ready! I got brand new tile, carpet and new oak hardwoods.
Posted On
Mike Dillard
Jan 30, 2015
We really enjoyed working with this company. Even our kids got excited whenever their installers would come work because they were so polite. My son was so interested in what was going on that they pretended he was "helping out" by giving him some samples to play with. Its was great. And when all was complete and done they left the place spotless and even gave us a cleaning kit and educated us what we could do to maintain our floors longer. Just all around wonderful people and experience. I had my foyer and mud room replaced with tile as our kids track a lot of dirt in. Then we had the carpet on the stairs replaced with bamboo flooring which made it a lot more affordable and looked much better.
Posted On
Stan Roberts
Jan 27, 2015
The service was amazing! They were prompt on returning my phone calls and offered excellent customer service. They had a sales rep come and give me a quote right away and were able to schedule my appointment according to my schedule. I have hired other companies before in the past to work on my home and for the price United Flooring group completely went above and beyond. The quality I would say is much better than anyone I have ever seen and also affordable. I am excited to use them again going forward in the future. I contacted united flooring after doing some research online and contracted them to do almost my entire home. I needed the carpets pulled upstairs and replaced with laminate and tile in the bathrooms. I also needed the floors downstairs sanded and refinished.
Posted On
Margaret Palmer
Jan 27, 2015
These guys were on point. I tried working with some other people (which I won't mention on this review) and they were the ones who were able to help me the most. My rental property constantly needs floors replaced over time and they are efficient and affordable. The owner himself even came and followed up after which was great. I'm just really excited that I have someone i can keep working with in the future as i don't plan on looking elsewhere as long as they keep it up. They did my bathrooms in one of my rental properties with vinyl, hardwood and carpet in the bedrooms and living area and kitchen
Posted On
Margaret Palmer
Jan 27, 2015
These guys were on point. I tried working with some other people (which I won't mention on this review) and they were the ones who were able to help me the most. My rental property constantly needs floors replaced over time and they are efficient and affordable. The owner himself even came and followed up after which was great. I'm just really excited that I have someone I can keep working with in the future as I don't plan on looking elsewhere as long as they keep it up. They did my bathrooms in one of my rental properties with vinyl, hardwood and carpet in the bedrooms and living area and kitchen
Posted On
Stan Roberts
Jan 27, 2015
The service was amazing! They were prompt on returning my phone calls and offered excellent customer service. They had a sales rep come and give me a quote right away and were able to schedule my appointment according to my schedule. I have hired other companies before in the past to work on my home and for the price United Flooring group completely went above and beyond. The quality I would say is much better than anyone I have ever seen and also affordable. I am excited to use them again going forward in the future. I contacted United flooring group after doing some research online and contracted them to redo almost my entire home. I needed the carpets pulled upstairs and replaced with laminate and tile in the bathrooms. I also needed the floors downstairs sanded and refinished.
Posted On
Leslie Brown
Dec 01, 2014
We were in the middle of a kitchen remodel "gone wrong"where the cabinet installers had scratched our engineered hardwood floor, so we had to replace it. They came quickly to give an estimate, were very professional and were able to install in a timely manner (our project had already been going on much longer than it should have). They were very careful to protect our new cabinets during demolition and installation. Hard workers! The demo guy had our old, engineered hardwood (whichwas gluedto our slab) out in about half a day's time.Did a great job laying tile, grouting (using that tricky epoxy grout) and finishing off with new quarter round trim, and even painted all our trim in the project area. They gave us one of the best experiences we have had during our entire kitchen project. They showed why they have such a good standing on Angie's List! Replaced our kitchen floor. Removed engineered hardwood,preppedand installed porcelain tile.
Posted On
carol parnell
Nov 22, 2014
Did a great job. Cleaned up after. Very careful about carpets. Ripped out old tile, replaced with tile of my choice.
Posted On
Katherine Jones
Nov 11, 2014
I am so happy we found and hired Carlo to handle our small project! The entire process, from hiring him to finishing the project, took less then we thought would take.Carlo came out and gave us a quote on the both rooms and it was right in line with other quotes we received. He was personable, clean, and understood exactly what we were going for. One day before the installation we had a leaking problem. Carlo understood the situation and we rescheduled for 2 days after the one had selected before. That was great since we were expecting something around a week or more. His team was great! They were polite and clean up after themselves. Besides the leaking we had no issues at all during the whole process. I would highly recommend United Flooring to anybody looking for a contractor for a big or small project. He is incredibly professional and keeps you up to date every step of the way so there are no surprises. bamboo installation on dining and living room
Posted On
Kate Panzer
Oct 29, 2014
They were very professional in every way. They confirmed the meeting time. Were on time. measured efficiently. Explained the process and various options. They use quality products and processes (based on my independent research). I was emailed a quote that same day. The price was competitive. For reasons I can not go into, I went with someone else. However, I would confidently call on United Flooring again. United came to give a quote on finishing some new hardwood floors.
Posted On
Larissa Stein
Oct 26, 2014
We were overall very pleased with United Flooring. They provided a prompt estimate, accommodated the start time we requested, and were very courteous. Most importantly, they did a great job replacing the carpet in our master bedroom with hardwoods stained to perfectly match the floors on the rest of the first floor of our house. This was the second time we worked with Carlo--his company did a great job installing hardwoods in our last home a few years back. We'd definitely recommend them. Installation of hardwoods in bedroom and stain to match floors in the rest of the house
Posted On
Bradley Alexander
Oct 12, 2014
I am most pleased to tell you that I couldn't have been any happier with the job that United Flooring did on my kitchen installing tile. In addition, I paid a little extra and got some tile along the mirror and tub in my bathroom. This is the most capable, polite and courteous business I've ever dealt with! The owner, Carlo, got involved through the whole process. He called me immediately after the job was completed, because he wanted to be sure that I was completely satisfied.. I didn't know that any business would do so many of the right things to do an A+ job in 2014! These guys really deserve to have your business, and I guarantee you you'll be as pleased as I am, because they will make it that way. tile installation on kitchen and small installation on bathroom
Posted On
Jeremy Wright
Oct 03, 2014
When I called Carlo to come give me a quote on some work I was thrilled with what he told us. He was very knowledgeable. We had a few other quotes but I did not feel as comfortable with those companies as I did with Carlo. He was awesome and came in right when he said he would. His employees worked on the job and got it done faster than we expected too! Our first floor looks amazing with the new hardwood and tile.They cleaned up everything!!! Even some trash I had down there from before they cleaned it up and left it looking better than when they started. His workers were very respectful and kept everything clean while walking through my house. I will definitely use United Flooring for the future hardwood and tile
Posted On
LADONA & JOHN BOWLING
Sep 02, 2014
A rated experience. Sanded, stained and refinished my hardwood floors.
Posted On
Ingrid Woronin
Aug 24, 2014
This is the 3rd time I hired United Flooring Group, this time I needed them to replace the vinyl floor I had at my laundry with porcelain tile. The job went very smooth as always, the crew was very professional, great to work with and the floors turned out FANTASTIC!!!! It looks so much better than the old vinyl was there before. Thanks again for the AMAZING work United Flooring Group! I will keep recommend you guys to all my friends and family. Tile Installation.
Posted On
Richard Lehman
Aug 15, 2014
They did a very good job. We were less than satisfied with the follow up. It took them a long time to start the job. They also charged us a lot more for the extra work too. I bought a big deal for $349 for a New Ceramic Tile Floor, Including Labor and Materials.
Posted On
Jayne Kalu
Aug 14, 2014
They were very good. United Flooring Group did the hardwood floors in one bedroom. He did the estimate and booked the date to give the estimate.
Posted On
Vicki Lamb
Jul 30, 2014
unknown Carlo first came and measured the floor's sq ft to be refinished. We talked about options and two contracts were emailed to me. I selected the more expensive option to have the floors sanded, restained, and polyurethaned. I was told a window of time when the crew would first arrive, but they were a bit later but they did call when they were on the way. The crew went right to work and sanded a portion of the floor and put down the two stain colors so I could select the one I wanted. After that I left my house for 4 days since all of my downstairs except the kitchen have wood floors. I had a spot at the back door that had water damage that I had asked them to replace the boards for an extra cost. They found that the wood planks in that room were only 1/4" thick so they bought a saw to make the planks the right width at no extra cost and I cannot tell which are the replacement wooden pieces. Throughout the process Carlo called to keep me up to date with how everything was going. It took an extra day for the stain to totally dry, but that was okay. I am happy with the result. I told Carlo of some concerns and he dealt with them immediately.
Posted On
gaurav sachdev
Jul 24, 2014
Easy able to schedule and work around my constraints. able to complete the quality job in time. competitive cost. Would def recommend to other and also hire again. Very responsive after job to provide instructions/care etc. Excellent service, quality and price. honest, reliable and punctual.
Posted On
Kathleen Schultz
Jul 23, 2014
It was great. We’re very pleased with the job they did. They were very professional, and it was perfect. We had them install the new floor in a bathroom. It took 1.5 days to do. One man came the firstday to lay the tile. The next day, he brought his son to install the grout. They let us look at it when they were done to make sure we were satisfied. I bought a big deal for $349 for a New Ceramic Tile Floor, Including Labor and Materials.
Posted On
Maria Gonzales
Jul 19, 2014
We called United Flooring Group to see about sanding and staining our upstairs to match what we have downstairs as we are selling our home. The previous owners sanded the floors but never got around to getting them stained and neither did we. Had this done while we were away. Once we returned and saw the floors we were VERY pleasantly surprised! Not only does the upstairs look good, it is outstanding work and they match beautifully. Now we are wondering if we should move...(joke)! I would encourage you to try United Flooring. They are reliable, neat and tidy plus the end result will please you. Everyone I talked with at United Flooring was very polite and kind, the crew was very nice and professional. Thank you all you guys and well done!!! Sanded and stained upstairs hardwood floors to match existing flooring.
Posted On
Maria Gonzales
Jul 19, 2014
We called United Flooring Group to see about sanding and staining our upstairs to match what we have downstairs as we are selling our home. The previous owners sanded the floors but never got around to getting them stained and neither did we. Had this done while we were away. Once we returned and saw the floors we were VERY pleasantly surprised! Not only does the upstairs look good, it is outstanding work and they match beautifully. Now we are wondering if we should move...(joke)! I would encourage you to try United Flooring. They are reliable, neat and tidy plus the end result will please you. Everyone I talked with at United Flooring was very polite and kind, the crew was very nice and professional. Thank you all you guys and well done!!! Sanded and Stained upstairs hardwood floors to match existing flooring.
Posted On
Maria Gonzales
Jul 19, 2014
We called United Flooring Group to see about sanding and staining our upstairs to match what we have downstairs as we are selling our home. The previous owners sanded the floors but never got around to getting them stained and neither did we. Had this done while we were away. Once we returned and saw the floors we were VERY pleasantly surprised! Not only does the upstairs look good, it is outstanding work and they match beautifully. Now we are wondering if we should move...(joke)! I would encourage you to try United Flooring. They are reliable, neat and tidy plus the end result will please you. Everyone I talked with at United Flooring was very polite and kind, the crew was very nice and professional. Thank you all you guys and well done!!! Sanded and Stained upstairs hardwood floors to match existing flooring.
Posted On
John Bell
Jul 19, 2014
Carlo from United Flooring Group is an easy guy to work with and very knowledgeable about flooring. We have a 100 year old house with 100 year hardwood floors...Carlo quoted, stuck to his price and completed the job as promised. The crew was very professional, highly skilled and detail orientated. After they refinished the floors they send a professional cleaning crew to clean the entire house!!!! How wonderful is that? Our floors look fantastic, it's unbelievable what they were able to do .... I will highly recommend United Flooring Group to all my friends and family. Refinished 100 year old flooring!!!
Posted On
Anna Smith
Jul 16, 2014
United Flooring did a fantastic job with our floors. We had new hardwood installed. Their prices were reasonable and the work they did was great! We live in a very old home that had lots of creaks in our living room floor. the new floor doesn't make a sound. the crew did an absolutely amazing job. They were professional and polite. A pleasure to deal with and did all the work on time. Replaced carpet with solid hardwood
Posted On
officesystemstexas
Jul 01, 2014
Love the service offered by United Flooring. Being a business house, I was looking for an elegant flooring choice and the professionals were just happy to help. The hardwood flooring installed by them is exceptionally durable and beautiful. Highly recommend the service to all.
Posted On
Debbie Aldridge
Jun 27, 2014
unknown Installed tile in bathroom. Professional job. Only complaint is I felt like they kept me hanging as to when the job would be done.
Posted On
Lesley OConnor Gyr
Jun 23, 2014
. Beautiful new tile floor in guest bathroom. |Entire experience was outstanding!
Posted On
Ingrid Woronin
Jun 20, 2014
Recently we purchased a home that was in need of restoring ahardwood floor. The floor was in bad shape and looked horrible. The folks fromUnited Flooring Group came over and gave us a very honest and fair quote withsome good recommendations to make it look better. They completed the work ontime and with NO surprises. The work was truly quality and what a difference.The floor looks fabulous! We would recommend them and if in the future we needmore work, we will definitely give them a call.Quality hardwood floor refinished at a fair rate! They refinished my old hardwood floors.
Posted On
Amy Abernethy
Jun 19, 2014
Such a Wonderful Experience. I normally do not leave reviews. I had such a wonderfulexperience that I had to let people know. We found United Flooring here onAngie’s List. They were so easy to work with. Carlo knew exactly what he wastalking about and was able to answer my questions. We purchased new tile thatwe installed. They had hundreds of different tiles to choose from. They alsoinstalled our hardwood even though we bought it elsewhere (I wish we would havebought our wood here, We would have saved money.) Since installing our floorthey have installed a bamboo flooring in my parents house and at our neighbors. Iwould recommend them to anyone. I am a lifetime customer. Hardwood Installation.
Posted On
Amy Abernethy
Jun 19, 2014
Such a Wonderful Experience. I normally do not leave reviews. I had such a wonderfulexperience that I had to let people know. We found United Flooring here onAngie?s List. They were so easy to work with. Carlo knew exactly what he wastalking about and was able to answer my questions. We purchased new tile thatwe installed. They had hundreds of different tiles to choose from. They alsoinstalled our hardwood even though we bought it elsewhere (I wish we would havebought our wood here, We would have saved money.) Since installing our floorthey have installed a bamboo flooring in my parents house and at our neighbors. Iwould recommend them to anyone. I am a lifetime customer. Hardwood Installation.
Posted On
Kenneth Prude
Jun 18, 2014
unknown Installed tile in small laundry room. They started the job at about 12 noon with floor preparation then tile installation which took about 2 hours. The installers came back the same evening to grout the tile which took about 1 hour. Tile was ready for use the next morning.
Posted On
Elena Mullen
Jun 18, 2014
My basement flooded and I was faced with replacing all of thelaminate on that level. The insurance company recommended two different flooring contractors, we chose United Flooring because they had done some work for us in the past and we were very pleased with the results. We had Carlo come out to measure the basement and afterwards we drove to United Flooring showroom, upon entering the store, I was overwhelmed with thehuge selection of laminate to choose from. With just a few questions, Carlo wasable to narrow down the selection of laminates we would be interested in. Heexplained how the laminate quality differed, their expected wear and theunbelievable warranties not only on the laminate itself, but also on theinstallation. Carlo pointed out which laminates were currently on sale as wellas calculated the discount we would get because we were member of the Angie’sList and been a return customers as well, this made laminates that normally would have been outside our budgetwithin reach. The flooring arrived only a few days later and the installationwas flawless. Billy, the installer, did a beautiful job. We couldn't be happier with how the job turned out. Laminate Installation
Posted On
Laura Feno
Jun 18, 2014
. .
Posted On
joyce young
Jun 16, 2014
They did a great job. The installer was amazing and my floor looks great. they worked fast and cleaned up after themselves. replace tile in bathroom
Posted On
Beth Elkins
Jun 16, 2014
Homeowner Extremely Pleased & would HIGHLY recommend.Ipurchased a home in November 2013 that was foreclosed & bank owned. It was4,200 sq. feet requiring re-flooring for approx. 3,000 of those sq. feet. I hadshopped around at several flooring companies and found United Flooring Group tobe the most reasonably priced & excellent in quality. I chose thehand-scraped hardwood for formal dining room & the master suite. I wentwith laminate flooring for the rest of the home. I did not want carpet becauseof the bacteria issue. After looking at United Flooring quality & pricingI could not find a better deal out there. I absolutely love the service Ireceived from Carlo & the quality of the floors is amazing. Carlo went outof his way to accommodate our needs - delivering the flooring materials, payingfor the freight needed for additional materials. United Flooring is a locally owned business & SERVICE / QUALITY are what they are about! I would highlyrecommend them!!! Demo and Disposal old carpet/vinnyl and installed hardwood and laminate.
Posted On
CARL RUSSO
Jun 10, 2014
Came out on time and gave an estimate on the work. Very professional. At the time we decided to hold off on the work, but would use them if we decide to do the job in the future. Came out and gave an estimate to install wood flooring on our stairs and landing.
Posted On
richard preston
Jun 10, 2014
I have used United Flooring to refinish the floors at mybusiness as well as our new home and he has done a amazing job at both locations.His rates are extremely fair and quite a bit less than others I have had bid onthe jobs. I would recommend calling United Flooring as opposed to email as aresponse via email can be unpredictable. I would definitely recommend UnitedFlooring to others. Great Customer Services!!! Hardwood Refinish.
Posted On
Richard Eddie
Jun 09, 2014
5-Star work!!! I most of the time do not write reviews, but my wife made me dothis one. Carlo at United Flooring was the only one that answered my initialphone call and came out showed me and my wife his license and insurance out of3 other potential other contactors. He had a photo album of recent work he hascompleted and there was no pressure once he left. He sanded our floors withlittle mess and made them look amazing. He cleaned up every evening and was ontime every day. We hired him to finish all are shoe molding work after ourfloors and did a great job as well. Happy Customers!! Sand and Finish our existing hardwood floors.
Posted On
robert eckenrode
Jun 08, 2014
We could not have been more pleased. Carlo was great. He explained everything to us in detail and answered all of our questions. He worked well with the tile merchant we chose and was spot on with his measurements. His crew arrived promptly and were very careful and courteous. The crew foreman built and tiled our bench and curb and his work exceeded our expectations. I would certainly hire United Flooring again for any future work and would highly recommend them. Demolition of old shower and floor. His crew then tiled the shower and floor as well as building a tile bench and shelf in the shower.
Posted On
RUSS LAWSON
Jun 05, 2014
They were excellent! They did it right the first time. They did the work promptly. Everything turned out well. I purchased a big deal for $349 for a New Ceramic Tile Floor, Including Labor and Materials.
Posted On
Sharon Frias
May 20, 2014
Even though the total cost prohibited the project from going forward, I found the company representatives friendly and easy to work with. .
Posted On
richard preston
May 19, 2014
Our general contractor recommended United Flooring to me and my wife. Our experience with UF was great! Carlo was knowledgeable, professional, courteous, and provided a "no-pressure" service. We took several floor samples home, which helped selecting the perfect wood floor easy. We purchased hardwood for our kitchen and family rooms. The price was competitive and installation was professionally done, our wood floor looks BEAUTIFUL. I am VERY pleased with my new wood floor. United Flooring is a great place to shop. Replace carpet for hardwood
Posted On
Katie Joy
May 19, 2014
These guys are amaaaaaaazing. My hardwood floors went from garbage to gorgeous after Carlo and his hard working employees were done with them. Great company with friendly/cool installers. Highly recommend these guys, you can't go wrong with them. Hardwood Refinish.
Posted On
richard preston
May 16, 2014
After getting two quotesfor nearly $5k to replace my hardwood floors - I contacted United Flooring toget another opinion. Carlo, the estimator was great and very attentive to everydetail on my floors. He gave me a quote and they ended up being able to refinish my hardwoods for substantially less - even after two separatecompanies said it couldn't be done. They worked around my difficultconstruction schedule and the results speak for themselves. Highly recommendUnited Flooring, and I literally saved thousands by using this company. Replaced hardwood in the living room.
Posted On
David Brady
May 14, 2014
My floors were challenging because they had a buckle that needed to get sanded out. The team from United Flooring did a wonderful job. The new floors are smooth and look great. But -- the big tell that this is a good company was how they were committed to doing an excellent job. After the job was over (and I could walk on the floors) - I noticed two spots where the shine looked a bit different. I also noticed a place along the quarter round that didn't get totally covered in varnish. The United Flooring team came back the very next day and corrected both problems. I ended up hiring the United Flooring people because I thought I needed to get a few pieces of furniture moved (refrigerator, stove, master bedroom bookcases and bed) -- the other company I contacted categorically does not move furniture. Carlos - the fellow who gives estimates - made the moving of the furniture a line-item. So when I ended up not needing that service (since I had to move the furniture for the painters anyway), I knew exactly what cost savings I would incur. Also - I had a piece of furniture that I didn't want to move. Carlos offered to have his team hand-sand underneath the piece to blend the look of the floor. I ended up not needing this since I dismantled and moved the piece, but I thought their willingness to accommodate a special case was wonderful. Refinish hard wood floors. Replace oak quarter round.
Posted On
Jennifer Wiegand
May 12, 2014
United Flooring first cameto lace in some hardwood where we had taken a wall down. They are friendly, asrespectful as it gets, and the quality is amazing. When they were finished, noone could tell where the new wood and the old wood met. The room was perfect.We just had them install oak hardwood in our master bedroom, replacing the oldcarpet, and matching what the rest of the house has. We were hoping that itwould look like the existing and seem like the house was built this way and weare really happy with the results. Top notch, finishes on schedule and pricesare great! Highly recommend United Flooring. Installed hardwood in the master bedroom and matched hardwood with the rest of the house.
Posted On
Jennifer Wiegand
May 12, 2014
United Flooring first cameto lace in some hardwood where we had taken a wall down. They are friendly, asrespectful as it gets, and the quality is amazing. When they were finished, noone could tell where the new wood and the old wood met. The room was perfect.We just had them install oak hardwood in our master bedroom, replacing the oldcarpet, and matching what the rest of the house has. We were hoping that itwould look like the existing and seem like the house was built this way and weare really happy with the results. Top notch, finishes on schedule and pricesare great! Highly recommend United Flooring. Installed hardwood in the master bedroom and matched hardwood with the rest of the house.
Posted On
Alex Dortschy
May 08, 2014
I had some problemspicking out the right hardwood floors for my house. The team at United Flooringwas very helpful and knowledgeable. They went over tons of samples with me andmade sure I was getting the right look, and made sure I got the right price.The installation was beautiful and the crew was very professional. I love mynew hardwood floors! Installed hardwood in my living room.
Posted On
Crystal Medina
May 08, 2014
I am a repeat customer.Six years ago I had United Flooring redo the floors in a house built in the1970's, not only did they do an excellent job of bringing luster back to thefloor in the living area, they perfectly matched that flooring with a new floorthat runs down the hallway. A perfect match, you can't tell where the originalflooring meets up with the new flooring. I now came back to United Flooring tohave new floors placed in two bedrooms. Top notch work once again, they did anexcellent job. 5 stars Installed hardwood in two bedrooms.
Posted On
Crystal Medina
May 08, 2014
I am a repeat customer.Six years ago I had United Flooring redo the floors in a house built in the1970's, not only did they do an excellent job of bringing luster back to thefloor in the living area, they perfectly matched that flooring with a new floorthat runs down the hallway. A perfect match, you can't tell where the originalflooring meets up with the new flooring. I now came back to United Flooring tohave new floors placed in two bedrooms. Top notch work once again, they did anexcellent job. 5 stars. Installed Hardwood in two bedrooms.
Posted On
Crystal Medina
May 08, 2014
I am a repeat customer.Six years ago I had United Flooring redo the floors in a house built in the1970's, not only did they do an excellent job of bringing luster back to thefloor in the living area, they perfectly matched that flooring with a new floorthat runs down the hallway. A perfect match, you can't tell where the originalflooring meets up with the new flooring. I now came back to United Flooring tohave new floors placed in two bedrooms. Top notch work once again, they did anexcellent job. 5 stars Installed Hardwood in two bedrooms
Posted On
Walt Seyter
May 07, 2014
Team showed up on time and had all flooring installed by time they left. There were a few issues that Fabio resolved. The floors looked great and we are very happy with the outcome. Removed existing hardwood in kitchen & dining room and replaced with new hardwood. Installed linoleum in laundry room.
Posted On
Carole L. Burton
May 03, 2014
They were very nice to work with and pleasant. .
Posted On
Estela Liermann
Apr 30, 2014
Carlo and the guys at UnitedFlooring are great. My husband and I discovered hardwood floors under thecarpet of the home we had just purchased. Carlo came out and gave us anestimate and a timeline for completion for refinishing the floors. I spoke to Carlo numerous times on the phone about changes in schedule and he waswonderful on working with us. The crew did a wonderful job and they were veryefficient and well organized in their work on our floors. Every change with thefloor, schedule, anything was met with a can do attitude by Carlo and his crew.We could not be more pleased with the floors and the customer service we receivedfrom United Flooring. We highly recommend United Flooring!! Refinished Floors that were underneath carpet
Posted On
Estela Liermann
Apr 30, 2014
Carlo and the guys at UnitedFlooring are great. My husband and I discovered hardwood floors under thecarpet of the home we had just purchased. Carlo came out and gave us anestimate and a timeline for completion for refinishing the floors. I spoke to Carlo numerous times on the phone about changes in schedule and he waswonderful on working with us. The crew did a wonderful job and they were veryefficient and well organized in their work on our floors. Every change with thefloor, schedule, anything was met with a can do attitude by Carlo and his crew.We could not be more pleased with the floors and the customer service we receivedfrom United Flooring. We highly recommend United Flooring!! Refinished Floors that were underneath the carpet.
Posted On
Victor Romero
Apr 25, 2014
More that I be able to afford Just an estimate
Posted On
Mark Williams
Apr 23, 2014
United Flooring did a fantastic job on my hardwood flooring project. Carlo and his guys paid close attention to detail and made sure the job came out perfect. The outcome of the sand and finish of my hardwood floors was significantly better than I ever imagined it could be and the price was very competitive. I got several bids on this project and I picked United Flooring because the estimator Carlo was so knowledgeable took the time to go over every detail with us. They took some dingy old floors and made them look brand new again! I will absolutely recommend this company to all of my family and friends!!! This company installed hardwood and refinished floors
Posted On
Brian Jones
Apr 22, 2014
Very, very happy!!! I told the estimator, Carlo,my budget and what I wanted. He knew exactly what to offer me, and it was by nomeans cheap looking. Very willing to answer any and all questions I had. Thestaff was friendly, clean, and professional. We had wood floors installed andtheir crew they stand by was amazing. We will be calling them soon to do thekids' rooms. We couldn't be happier and more pleased. We were also glad to staylocal. Great business that I'm sure is here to stay. Replaced the all the downstairs carpet for hardwood at our new home.
Posted On
Marcelo Martinelli
Apr 22, 2014
I had a great experiencewith United Flooring. Before I began this project, I priced several businessesin the area, and United Flooring came in not only with the most competitive bidbut also with the highest quality materials. Throughout the entire process,Carlo was very helpful in explaining the flooring options that were availableand helping me decide what would be best for my home. The install crew was inand out of the house for almost three days and was always very nice,professional and trustworthy. I highly recommend United Flooring! installed hardwood in the living and dinning room.
Posted On
Amy Abernethy
Apr 06, 2014
Magnificent job done on my floors by United Flooring. I recently bought a new house, and the hardwood floors in the living room looked really old, and I thought I would have to replace them completely. I contacted United Flooring, and Carlo their estimator came to the house for a free estimate. He gave me great news that the floors could be refinished, and that way I would save a lot of money instead of having to replace them. The job was scheduled to be commenced on the following week from when I got the estimate. These guys did an amazing job. I was surprised how good the floors turned out to be, it looks brand new. I am amazed by the end product. Plus, I saved a lot of money by doing the refinishing floors process. I have already recommended this company to many of my friends and family. They do an amazing job from start to finish. This company refinished hardwood floors in my Living Room.
Posted On
Ingrid Woronin
Apr 06, 2014
I found this company on the internet. Called them, and in the same day I received an estimate from Carlo, who by the way was very knowledgeable and gave me the best options I could think of regarding pricing/functionality of my floors. The job was scheduled within three days and their team came install the floors. The team was very professional, helpful, and answered every single question I had during the installation process. They were done in one day, and when they left the house was exactly as it was before they came in, the only difference was the new floor, which is a thousand times better. I could not be happier about the new floors. I spent an average of 2k less than what the other three companies had quoted me on. I saved money, did not have to worry about the job being done, and the final result is the best possible. I am so glad I hired United Flooring. Highly recommend them to anyone who has flooring needs. They had to replace carpet for hardwood floors on the master bedroom.
Posted On
Ingrid Woronin
Apr 06, 2014
I found this company on the internet. Called them, and in the same day I received an estimate from Carlo, who by the way was very knowledgeable and gave me the best options I could think of regarding pricing/functionality of my floors. The job was scheduled within three days and their team came install the floors. The team was very professional, helpful, and answered every single question I had during the installation process. They were done in one day, and when they left the house was exactly as it was before they came in, the only difference was the new floor, which is a thousand times better. I could not be happier about the new floors. I spent an average of 2k less than what the other three companies had quoted me on. I saved money, did not have to worry about the job being done, and the final result is the best possible. I am so glad I hired United Flooring. Highly recommend them to anyone who has flooring needs. They had to replace carpet for hardwood floors on the master bedroom.
Posted On
Amy Abernethy
Apr 06, 2014
Magnificent job done on my floors by United Flooring. I recently bought a new house, and the hardwood floors in the living room looked really old, and I thought I would have to replace them completely. I contacted United Flooring, and Carlo their estimator came to the house for a free estimate. He gave me great news that the floors could be refinished, and that way I would save a lot of money instead of having to replace them. The job was scheduled to be commenced on the following week from when I got the estimate. These guys did an amazing job. I was surprised how good the floors turned out to be, it looks brand new. I am amazed by the end product. Plus, I saved a lot of money by doing the refinishing floors process. I have already recommended this company to many of my friends and family. They do an amazing job from start to finish. This company refinished the hardwood floors in my living room.
Posted On
Fabio Medina
Apr 04, 2014
When me and my husband were moving in to our new home in the beginning of this month we realized there were some touch up and some home remodeling to do in the floors and around in the house. However, after some thought we decided to go big and refinish the hardwood floors in the entire house. We selected 5 companies by their reputation and tried to contact them. United Flooring Group was the only one who answered right away. They were able to schedule my estimate for the next day. Carlo was very helpful and gave us a very complete estimate of what needed to be done. The job was started within three days, and the guys were very professional, they did an amazing job. They seemed very organized, and the house was kept clean all the time. The best part of our experience is that they were able to finish on the time scheduled, and within the time frame we wanted. We received a very good treatment from United Flooring and I will be referring this company to family and friends. Refinished Floors.
Posted On
Chris Potter
Apr 04, 2014
Having waited 5 months to write this review I would say that overall the project went well. Carlo cam e to the house to walk thru our options and take measurements and he was the most polite and professional of the salesmen that we had talked to. The price he was able to give us either matched or beat his competitors. Due to the pricing and that fact that we liked Carlo we decided to go with his company over more experienced/tenured Charlotte contractors. It started out very well as Carlo was able to work w/ the flooring manufacturer we liked and wanted (Cali Bamboo) and was able to get a better price on it then what we would have been able to do. The install had its challenges. It was a learning experience for me, as I now know I need to be clear in my expectations and make sure I stay on top of the contractors. Carlo wasn't present for much of the install and we did run into some hiccups (flooring was installed perpendicular to our desired direction), glue residue was left on the floor, the staining of the stairs initially did not come close to matching the bamboo. At the end of the day, Carlo and his team were able to correct all of our issues (other than the direction of the floor, though he did volunteer to rip it out and do it again). We butted heads a few times as I felt like he and his team INITIALLY did not want to take responsibility for some of the issues that we encountered. Long story short, while we ran into some bumps along the way, Carlo and his team did come thru and we are VERY happy with our results. Removed existing glued down hard woods and carpet from the downstairs and replaced with glued down solidbamboo with matching quarter round. Removed the carpet from the stairs and replaced with oak treads stained to match the bamboo. Also stained the handrails along the stairs which we sanded ourselves.
Posted On
Emily Valine
Mar 31, 2014
I had a unique situation because I needed to remodel my house and refinish my floors when I was out of state, so I needed someone I could trust on a good and detailed estimate, and somebody that would get the job done. I had my neighbor showing the house to the companies I received estimates from. I needed to go with the company I could trust the most, a company that showed me they were quoting the job fairly, and for the right items. United Flooring was my right bet. The estimator Carlo explained every detail of the job over the phone, and gave me a great price for the entire job. I had purchased the tile for the bathroom, so I was quoted on the repair on some boards of hardwood, refinishing the floors, and the tile installation. I must say, I love the tile in the bathroom, and my floors look amazing. This company was always very punctual on their schedule, and very responsive over the phone. Every time I needed to know anything about the job they would answer me right away and give me a detailed update on the job situation. Highly recommend this company!!!!!!!!!!! Repaired, sanded and finished hardwood floors. Installed tile in a bathroom.
Posted On
Elena Mullen
Mar 31, 2014
When me and my husband were moving in to our new home in the beginning of this month we realized there were some touch up and some home remodeling to do in the floors and around in the house. However, after some thought we decided to go big and refinish the hardwood floors in the entire house. We selected 5 companies by their reputation and tried to contact them. United Flooring Group was the only one who answered right away. They were able to schedule my estimate for the next day. Carlo was very helpful and gave us a very complete estimate of what needed to be done. The job was started within three days, and the guys were very professional, they did an amazing job. They seemed very organized, and the house was kept clean all the time. The best part of our experience is that they were able to finish on the time scheduled, and within the time frame we wanted. We received a very good treatment from United Flooring and I will be referring this company to family and friends. Refinished Floors.
Posted On
Jennifer Wiegand
Mar 30, 2014
Very satisfied with the work this company performed in my house. The flooring technician was very helpful and was able to answer all of my questions, unlike the other companies I had the estimate from. The work was commenced on the scheduled day and they finished on time. The work was very clean and I did not have any issue with the installation crew. Everyone in this company seemed to be very professional. Happy to have chosen United Flooring. Replaced 1100 sf of hardwood, and installed tile in two bathrooms.
Posted On
Fabio Medina
Mar 27, 2014
My wife is in Architecture school, and I love to research details and make my own updates when it comes to construction. We are very picky about our home, so we wanted to hire a company that would meet our requirements and fit in our budget. I have heard many stories of contractors leaving job sites without completing the work and leaving the house a complete mess, so I wanted to make sure I did not get into this trouble and hired the right company to do my floors. We had estimates from FIVE different companies, and we were able to see that United Flooring was the best one around. We had the bamboo and the cork already picked. However, Carlo helped us with our budget by finding a cheaper supplier that offered the same exact product other companies offered by an abusive price. Therefore, we went with the cheaper option. Along the entire job Carlo was extremely helpful, and he gave us amazing tips on what to do in some parts of the job. Along the entire process the entire company was very responsive to e-mails and phone calls, they answered every question we had prior to the job and after the job was completed. The work itself was performed in two days, we had no problem along the installation process. The house was always very clean and the guys very polite. Very happy with this job. Anyways, we are very happy with our beautiful floors, and the amazing service provided by United Flooring. I would highly recommend United Flooring for their low prices, product variety, and specially great customer service. Prepared sub floor, installed bamboo and cork.
Posted On
Fabio Medina
Mar 27, 2014
My wife is in Architecture school, and I love to research details and make my own updates when it comes to construction. We are very picky about our home, so we wanted to hire a company that would meet our requirements and fit in our budget. I have heard many stories of contractors leaving job sites without completing the work and leaving the house a complete mess, so I wanted to make sure I did not get into this trouble and hired the right company to do my floors. We had estimates from FIVE different companies, and we were able to see that United Flooring was the best one around. We had the bamboo and the cork already picked. However, Carlo helped us with our budget by finding a cheaper supplier that offered the same exact product other companies offered by an abusive price. Therefore, we went with the cheaper option. Along the entire job Carlo was extremely helpful, and he gave us amazing tips on what to do in some parts of the job. Along the entire process the entire company was very responsive to e-mails and phone calls, they answered every question we had prior to the job and after the job was completed. The work itself was performed in two days, we had no problem along the installation process. The house was always very clean and the guys very polite. Very happy with this job. Anyways, we are very happy with our beautiful floors, and the amazing service provided by United Flooring. I would highly recommend United Flooring for their low prices, product variety, and specially great customer service. Prepared sub floor, Installed bamboo and cork.
Posted On
Mark Williams
Mar 26, 2014
They did an amazing job, Carlo the estimator was right on time on our first consultation, he was very knowledgeable! The crew was very professional and detail oriented, Fabio the field supervisor was always sending us updates on the installation process, after the job was completed he did a walk throughout to make sure we were satisfied. The bottom line is United Flooring did an amazing job and we couldn't be any happier with the results! I would definitely recommend United Flooring Group. Sand and finish old hardwood floor and staircase, Installation of Iron baluster and tile installation in the laundry room
Posted On
richard preston
Mar 26, 2014
I had the insurance adjuster coming out to look at a leak going through the sub floor of my rental property. This leak led the floors and the sub floor to be ruined. After the insurance company paid for the claim, I picked three companies listed on Angies List to come out and give me estimates. United Flooring was by far the best and most professional one. The estimator Carlo was very attentive to every detail on my floors, and very helpful. The installation crew kept the house very clean during the entire job. They pulled up the entire floor up and installed it back with new wood. The sanding crew was always sharply on time and they finished the job as scheduled. I feel like the insurance money was very well used on this job, my floors look great. Replaced, sanded and finished hardwood
Posted On
Jennifer Wiegand
Mar 26, 2014
Very satisfied with the work this company performed in my house. The flooring technician was very helpful and was able to answer all of my questions, unlike the other companies I had the estimate from. The work was commenced on the scheduled day and they finished on time. The work was very clean and I did not have any issue with the installation crew. Everyone in this company seemed to be very professional. Happy to have chosen United Flooring. Replaced 1100 sf of hardwood and installed tile in two bathrooms.
Posted On
Crystal Medina
Mar 10, 2014
Very satisfied with the services provided by United Flooring. The sanding crew was always on schedule, and the new floors are beautiful. Everyone I spoke with from this company is very polite and helpful. I did not have any issues along the sanding process. They moved furniture around and everything was put back in the rooms as before. The area sanded was isolated from the rest of the house until the job was completed, and once they were gone everything was clean as promised. Had a great experience and will be referring this company to relatives and friends. Refinished hardwood floors for 2 bedrooms and hallway.
Posted On
Estela Liermann
Mar 10, 2014
This is the third time I used this company for my flooring jobs. Again, their quality of services did not lie. The job was very clean and professional. The new floor looks beautiful, I am very excited and pleased. My furniture was carefully removed from the room during installation and then put back on when they were done. Carlo, the estimator was very detailed as the other times, and I had every question clarified during his estimate. This company is the most professional in the North Carolina area. It is my #1 choice when it comes to flooring improvement. Replaced carpet by hardwood on master bedroom. And floor was refinished after installation.
Posted On
Brian Jones
Feb 24, 2014
I am very pleasured with my experience with United Flooring Group. From estimating to installing, these guys were great. Their price was the lowest from all the companies I had picked. They did a very good job on the installation and the house was left as clean as when they had come in. I am very impressed with this company. I will definitely use them for my future flooring improvement, and I will be referring them around. Installation of 1200 sf of hardwood floors.
Posted On
Mark Williams
Feb 24, 2014
I had United flooring group did a very good job on my floors. The estimating was very complete and substantial for my flooring decision. Carlo, their flooring technician was very attentive to the details and gave me very good information. He gave me the most complete estimate of all companies I got estimates from. The refinishing part of the job was very clean and unique, my floors are looking brand new again. This company will be passing along to my friends who need some flooring improvements in their house. Thank you United Flooring. Demo carpet, sanded and finished hardwood floor, and installed shoe molding.
Posted On
Marcelo Martinelli
Feb 24, 2014
This company was great during the entire process. I needed to demo my kitchen tile and the sub floor so my general contractor could do some changes on my kitchen. United Flooring was cheaper than my general contractor so I had chosen to go with them. The estimator Carlo was very professional and polite. He was able to give me a lot of information about interior home improvement and gave me some constructive ideas to improve the looks of my floors. The crew that performed the demolition was very clean, and they performed a great job. Everything was covered in plastic and they were extra careful with everything around the house. I will use this company again for my flooring needs. Demo approx. 600 sf of Tile and sub floor.
Posted On
Gabrielle Carneglia
Feb 17, 2014
The company answered my call, scheduled Carlos to come out and give us an estimate of work, they scheduled the work and got it done as promised and we could not be happier. Sanded and refinished hardwood floors that were very damaged in a home I bought as a foreclosure. They did an amazing job, their price was half that of another company listed on Angie's List. I will give them out as a referral to all my clients, friends and family.
Posted On
Melisa Stivaletti
Feb 17, 2014
United Flooring Group has handled flooring in two homes for me (one a rental property and one a primary residence). To say that I am pleased with their work would be an understatement. We were provided clear and detailed quotes, reasonable timelines, and excellent options from the start. United Flooring was able to match existing hardwood exactly for us and provide a unique decorative edge that ultimately helped us sell our home due to the wow effect. We installed laminate in the rental house and it looks so beautiful and real wood like that I want it in my house! The workers were respectful, trustworthy, and tidy each day. I not only recommend them to my friends, but recently they helped with my mother's basement renovations. Overall really excellent job! Go with United Flooring!
Posted On
ELLEN REICH
Feb 08, 2014
Super. Carlo, the Charlotte owner, came to our condo several times with samples answering questions and discussing options. The days of install the crew arrived promptly and worked efficiently. With my permission, they stayed late both to complete a very large job within schedule. The result looks fantastic and I can't say enough things about Carlo and his team. The door transitions will be completed as soon as my preference of wood arrives. They came prepared, but the material wasn't close enough match. I would use them again and recommend them without reservation. Installed new floor through out condo. Covered poor quality hardwood floor with subfloor and vinyl.
Posted On
Amedeo DeCarolis
Feb 03, 2014
Our 30 years old hardwood floor was in need to be re-finished. We received 3 quotes and United Flooring was the lowest one. They scheduled us very quickly. They were efficient, on time, worked with us on the timing. Additionally, they replaced 7 boards that were beyond repair. It was not part of the original quote but they were very reasonable in making the repairs. Bottom line, the floor looks brand new. Excellent workmanship. Would not hesitate to use them again. Refinish hardwood floor.
Posted On
Estela Liermann
Jan 29, 2014
The company did a very good job in my rental house. From estimating to installing everyone seemed very professional and they knew what they were doing. I got all my questions answered about the installation. I had no problem whatsoever with my flooring job. Very satisfied with this company. And I will use them again If I need. Refinished hardwood floor and replaced carpet for Luxury Vinyl in one of the rooms.
Posted On
Crystal Medina
Jan 28, 2014
Everything went very well with United Flooring. The estimator Carlo was the most professional of the three companies I selected to get quotes from. The estimate was in a very reasonable price and very detailed, it pointed out every item I wanted to change on my flooring improvement. The crews were also very professional and assisted me with any questions I had about the installation and the products being used. My floor looks brand new. United Flooring will be recommended by me to other people. Sanded and refinished the living room of my house.
Posted On
Fabio Medina
Jan 10, 2014
I needed to replace some carpet I had in one of my rental properties for hardwood, and sand and finish the hardwood I had on the rest of the house. So I consulted four different flooring companies in order to have different opinions. I picked United Flooring Group again to do the job, it was my third time using them.The estimator, Carlo was very attentive to the details of my house and to the needs that my wife and I expressed. We needed something that would last and which would bring us some savings with maintenance cost. He gave us ideas and we finally came up with the right choice. They replaced the carpet for hardwood, and also sanded and finished the rest of the house including the stairs.The crews were efficient and they did a very clean job. Once they were gone the floor seemed brand new and of course beautiful. It seems to me that this company is the most professional around and I will continue to recommend United Flooring Group to any of my friends. Tore off: carpet and particle board. Installed: hardwood and shoe molding. Sanded and finished: hardwood, treads, handrail, post and stair-nose.
Posted On
richard preston
Dec 02, 2013
United Flooring did a Fabulous Job !!!! My old flooring turn out a lot better than i was expecting. Im very thankful to everyone that works at United Flooring, the quality of the work its unsurpassed! The crew was very detail oriented and professional, The sales rep. was very polite and easy to work with. I definitely recommend this company to everyone out there looking for a new hardwood flooring or tile backsplash! Refinished old Hardwood floors and tile at our kitchen Backsplash
Posted On
Fabio Medina
Nov 27, 2013
GREAT CUSTOMER SERVICE!!! My experiencewith United Flooring was extremely satisfactory. I called the office and the receptionist was very nice and polite, she help me setup a free estimate for the very same day. Carlo (the sales rep) arrived on time and brought lots of sample to look at it, he help us pick up a flooring that was best for our needs, His Knowledgeable was very impressive. The crew wasvery professional, punctual and detail oriented which its very hard to find now days. My new flooringlooks absolute amazing!!! Replaced old carpet/vinyl and installed bamboo and tile
Posted On
Jennifer Wiegand
Nov 26, 2013
CharlotteFlooring & Design replaced our old flooring in our entire house with themost beautiful American Walnut hardwood floor. Sanded and finished the flooringwith its natural color. They worked well with our contractor and they were veryaccommodating to everyone involved schedules. They also helped us find a veryaffordable tile and installed the tile in our mud-laundry room to complimentthe wood floor. Highly recommend this company for your hardwood floor and tile needs, great quality with great customer services! Hardwood and tile installation
Posted On
Brian Jones
Nov 25, 2013
We picked aPre-finished hardwood floor to replace our carpet. Charlotte Flooring &Design had a GREAT Selection to choose from in their showroom. The process onlytook 1 day! And they took out and took away our old carpet. They also installtile in our small powder room and laundry room. We are happy to recommend thiscompany to anyone who wants quality service, friendly staff and great productswith warranties. Replaced the old carpet with hardwood and tile.
Posted On
Marcelo Martinelli
Nov 20, 2013
Thank Charlotte Flooring & Design! We are expecting our 1st child and didn?t wantour old carpet with a NEW BABY. The free estimate was exact and no hiddencharges. Our Laminate floor looks wonderful and will provide a cleaner easierto clean floor for our new addition to our family on her way. CharlotteFlooring & Design has affordable prices and friendly customer service. Replace carpet with laminate floors.
Posted On
Mark Williams
Oct 25, 2013
Charlotte Flooring and Design did an amazing job. This is the third time I hire them and I will keep hiring them every time I have a flooring project. The crew as very polite and detail oriented as always. Carlo and Morgan was always on top on giving me updates on the job status. Install Tile at bathroom floor and hardwood at hallway and dinning room.
Posted On
Fabio Medina
Oct 25, 2013
Carlo come out and gave me an estimate, he was by far the most professional out all the guys that came out to our house. I felt very good about Charlotte Flooring from the beginning and they did a excellent job, my floors and bathroom looks wonderful. The crew was always on time and very professional. We had one small issue with the hardwood floors after was completed, Carlo and Ruben come out and had the crew come back to have it fix on the very same day! I strongly recommend them and will hire them again if I ever buy a new home. Install marble tile at the master bathroom, ceramic tile in the other bathrooms, travertine in the foyer, Eng. hand-scrapped hardwood in the kitchen, living room, master bedroom and hallways.
Posted On
sasha kovach
Oct 23, 2013
Carlo came out to give us a quote. He looked very professional and overall very pleasant. We chose him over 5 other guys. His quote was very reasonable too. There were few bumps on the road but it happens and when it does , its how the owner handles it that matters, and Carlo was absolutely on top. We already gave their number to our friends. We are very pleased with the end result and will hire them for our tile project as well. I strongly recommend Carlo and his team. Tile and carpet removal, hardwood installation, refinishing.
Posted On
Christina Snodgrass
Aug 30, 2013
We just moved from Columbus, Ohio to Charlotte, NC and had a very tight time frame from when we were closing on our new home until the time we were arriving with all of our things. Carlo was very flexible to meet with us during one of our trips to Charlotte to provide us an estimate. We found both their labor and material costs to be very reasonable. Carlo was beyond flexible with us as our closing date was up in the air and we had to change our installation date last minute. Carlo and his crew did the demo work on a Wednesday and ran into unforseen issues with the subloor not being level which made the floating floor feel like it was bouncing. The crew knew it couldn't be done this way and immediately stopped and got Carlo on site. Carlo recommeded trying a staple down floor, but that did not solve the problem. Needless to say, they had to tear out what they had done twice to determine that a glue down method would be best. This cost the crew a whole day of wasted labor and our price was only increased due to the added cost of the glue that had to be used. The crew came back a day later and finished the install and we are very pleased! Carlo was very accessible via cell, text and email which was crucial to us during this quick transition. We would highly recommend Charlotte Flooring & Design! Tore out existing carpet and wood floors and replaced with Shaw Engineered Hickory floors.
Posted On
David Ayala
Jun 27, 2013
Carlo Garcia came out to our home himself to provide us with an estimate. He was very professional and was one of the only providers who brought samples with him. The final price was as quoted. No surprises when the job was over and he beat other provider's prices for the same job by thousands. The floors look great, and they've shown no signs of buckling or shifting. The installation was high quality, including a few very small pieces of shoe moulding that could easily have been ignored. There was a high level of attention to detail in the workmanship. Overall, very happy with Charlotte Floor and Design and will likely use them again in the future to finish the remainder of the flooring in our home. Installed hardwood floors in 1050 sq. ft. of main living area.
Posted On
Paula Moore
Jun 24, 2013
Charlotte Flooring & Design provided outstanding service and excellent workmanship on our staircase. The staff was punctual, tidy, and very professional. The stairs are beautiful! Over the past 15 years we have had our hardwoods serviced by several other contractors and we are most pleased with the service Carlo Garcia provided. We will definitely contract with him again in the future and we highly recommend Charlotte Flooring & Design. Replaced stair treads, risers, ballisters, cove moulding, & finish treads matching stain to existing hardwoods.
Posted On
Billie Gaddy
May 20, 2013
Crew was polite, work was done when promised to our satisfaction Put new hardwoods in two rooms and refinished hardwoods in foyer and dining room. Also replaced carpet on stairs with hardwoods, refinished handrails. B
Posted On
Greg Isaacs
Apr 04, 2013
The experience was good. They showed up on time. They were quick and professional. They installed prefinished hardwood flooring.
Posted On
Brigette Ray
Mar 18, 2013
Charlotte Flooring was fantastic! The owner, Carlo, came out to give the estimate and was always available if we needed him. His staff was professional and courteous. The work performed is excellent. Our floors look wonderful. They were quick and efficient and were able to start the job very quickly. We wouldn't use anyone else to work on our floors in the future. We had hardwood floors installed in two rooms and refinished the remaining first floor.
Posted On
Matheus Stivaletti
Feb 27, 2013
His workers arrived as described per contract, replaced damaged plywood boards, screwed existing boards into the house framing for added strength, and were able to feather the new and existing floor without problems. During the finishing the upstairs was properly sealed to prevent dust from accumulating and entire first floor was refinished. To this day I get compliments on the wood and yet no one can't tell the main floor was literally split in two, old and new. The master bathroom turned out the best, with accent pieces on the shower, and a drop in tub the bathroom looks great and is enjoyed daily by my wife and myself. I bought a new house in October of 2010 and during the New Year's holiday I had a burst pipe that destroyed my main floor made of Premium American Walnut. Because of my positive experience with my now rental property, I called Mr. Garcia at Charlotte Flooring & Design to take on the job. The job consisted in matching the flooring type and species, feather in the new floor with existing floor and finish the entire 1st floor as well as replacing master bathroom tile. Mr. Garcia personally came to my house took a piece sample of the wood flooring, matched the type and species, and offered me some insight on both the wood flooring as well as the bathroom tile. I took him up on some of his suggestions including a larger size tile in the bathroom which made it look more modern and stylish. In total it was 1400 sq ft of wood to be matched and replaced and 400 sq ft of tile which I took the opportunity to revamp the bathroom and gutted the old tub and shower liner and replaced with a drop-in tub with tiled shower.
Posted On
Debbie Ridgeway
Feb 20, 2013
Everything went well, they were professional, and the owner was extremely quick about getting back to me whenever I called. They worked hard and I would highly recommend them! I hired them to restore the floors in the house I recently bought.
Posted On
Fabio Medina
Feb 18, 2013
Charlotte Flooring and Design did an amazing job again. This was the 3rd time I used them. The entire process went very smoothly. All the installers were very professional and neat. Repaired hardwood in the living room, refinished hardwood in the living room and hallway, installed marble at the foyer and tile in the kitchen.
Posted On
Fabio Medina
Jan 21, 2013
The salesman Carlo Garcia, was very helpfull and knowledgeable about his products and settled a great price for my house project. The service was completed on time, the crew was very carefull and detail oriented. The company's performance was higher than my expectations. I will definetelly recommend this company to all my friends. Teared off carpet on the first floor of my house, installed brazilian cherry hardwood, and also teared off the vinil in the bathroom and installed marble tile.
Posted On
Mark Williams
Jan 15, 2013
From the start to the end Charlotte Flooring and Design did a great job! The salesman Carlo Garcia was very kind and knowledgeable. The interior designer Pheadra was very helpful and she made it very easy to pick up the tiles. The tile installer was very detail oriented, showed up to work on time and left the job site very clean and organized. The refinish crew did an amazing job with my old hardwoods, they looked brand new after they were done! Charlotte Flooring and Design did a great job!!!!
Posted On
Geraldo or Christie Nojima
Jan 14, 2013
We did not go with them because they were too expensive. I got an estimate from Charlotte Flooring & Design for wood flooring.
Posted On
Matheus Stivaletti
Dec 13, 2012
Each project was completed in one day, a long 13 hrs day. I was impressed with his crew and how synchronized they were during the work. It was fast paced but notchaotic. The crew removed all the old carpet and old shoe-molding, assembled the laminate flooring and installed the new shoe-molding. In the end the house was a bit dusty, mostly due to the HVAC unit that I forgot to turn off My first property, now a rental, had the original light beige carpet when I first purchased it. The house was built in 2003 and I purchased it as a primary residence in 2008. The carpets were in awful condition so I had a few companies within my area quote me carpets and hardwood/laminate. Mr. Garcia and his company, Charlotte Flooring & Design, were one of the companies who bid on the project. The quote wasn't the cheapest but it was reasonable and Mr. Garcia's demeanor and knowledge of his products were decisive in my pick. Mr. Garcia suggested I'd replace the carpet on the main floor for laminate based on the market value and location of the property. In his words replacing the carpet on the main floor with more carpet would not provide me with my desired result and hardwood could potentially be an investment that I wouldn't regain if I ever sold this property. The laminate provided superior scratch resistance and a price closer to the carpet. He had cheaper laminates that would actually had cost me the same or a bit less than the carpet but I chose a higher grade on his technical knowledge, again based on my needs. I liked the laminate, the ease of cleaning it, and the overall look so much than when time came to replace the carpet on the staircase and upstairs in 2010 I called Mr. Garcia once again. He met with me and we looked at new products and different laminate technology that was either not available in 2008 or was too expensive then. I chose a premium Armstrong, darker color, and it totally changed the look of my house. My wife and I eventually purchased a new home later that year and renting our property was easy. Most folks commented on the floors and how real it looked and the renters love how easy it is to clean it, and we love the fact the floors are maintenance free. We have changed renters twice now and there has been no need to replace or re-do anything with the floors.
Posted On
Mark Williams
Dec 10, 2012
The whole experience was really good. Josh the estimator was very knowledgeable and the Crew was very detailed oriented. The floors turn out great! I would recommend this Company to everyone. Replace old carpet with Hardwood Floors in the living room, family room, hallway and master bedroom. Also replace the vinyl in the kitchen for Porcelain Tile.
Posted On
Jose Zambrano
Aug 27, 2012
They did a great job. Carlo advised me on what type of floors to use and they lookfantastic. They were very professional and worked very fast. They made sure I was satisfied with everything and if I had any concern they addressed it promtly. They painted and stained my staircase and it turned out great!!...Would recommend them to everyone!! New Eng. Flooring installation throughout my whole house. Removed carpet, stained and painted stairs.
Posted On
Uschi Woronin
Aug 25, 2012
The floors looked really good when they were done. I came home and the job was done. They did it last minute. They were quick and efficient. They offered us a better quality wood at a lower cost compared to a competitor. They replaced the floors in my house due to water damage.
Posted On
Joshua Dulken
Jun 13, 2012
These guys were great! The estimator that first came to my house was very knowledgeable and professional. He had no problem staying around a little longer than he is probably used to in order to answer my plethora of questions. He made the wholeordeal so easy for us and walked us through any of the grey areas we were unsure about. There was clear communication throughout the entire process which made planning around our work schedules easy. The crew that actually performed the demo and installation were professional and tidy.They were very punctual with their arrival time and took only one small break while they were their. There was a few pieces of furniture that my wife and I couldn't handle moving. The installers didn't hesitate taking the initiative to move the remaining heavy piecesinto our garage for us. Any valuable items that could not be moved like our cabinets and our wall-mounted televisionwere delicately covered with plastic to stop any dust damage. All of the air ventilation vents were covered as well. They weretaking precocious measure's I was unaware were even necessary. Down to every little fine detail, they were professional, very friendly, quick to respond, and did one heck of a job. I would recommend this company to any of my friend's or family. My wife and I recently received water damage in our home. My first thought was, what a nightmare this will be. The water leaked through in two different places which unfortunately ended up ruining all of our hardwood floors we had installed 2 years prior. The first huge relief was finding out that this would be covered by our insurance. The second big relief was finding the right company to handle the project. Charlotte Flooring & Design swooped in and took over. They handled as much of the dirty work with the insurance company as they could. As soon as we were ready to make things happen, they started working that very next day. They Demolished 1,372 sqft of water damaged wood in one day. Everything was kept as clean and tidy as possible throughout the process. That very next day they returned to begin our installation. They showed up at the expected time of arrival and put themselves rightto work. These guys didn't stop working until 6:00 pm. They had the installation done in one day with no mistakes or damage. Our floor of choice was a strand woven bamboo that looks absolutely gorgeous. On the third day they once again showed up at the expected time and diligently began laying down our final product which was the shoe molding. Three hours later, the job was complete. They left the key right were we asked them to and I came home from work to a beautiful brand new floor.
Posted On
Dawn Slaughter
May 02, 2012
The guys showed up "on time" at 7:50 am and pulled the damaged floor up and moved my large items for me and laid the floors down withenthusiasmand were done by lunch time! The floors look amazing! The customer service was great and Josh called to follow up with the service provided. My laminate floors installed 7 months prior by another contractor was damaged by water. I also found that it was installed incorrectly. I calledCharlotte Flooring & Design and they immediately came out and did the estimate, and sent it to me by the end if the day. It was the perfect price!
Posted On
Seth Greene
Apr 26, 2012
These guys were great. Very responsive to questions about process and installation. Quoted a price and prepared contract. Started installation right on time and finished on time. Floors look great. They are able to match perfectly. Very easy to deal with and very professional. Approximately 450 sg. feet of hard woods purchase and installed
Posted On
Patricia Burns
Jul 28, 2011
The experience with Charlotte Flooring and Design was wonderful from start to finish. They responded quickly to our request for an estimate and Josh came to the house to measure and evaluate within one day of our call to them. We had gathered three estimates and we went with Charlotte Flooring and Design because they were competitive and knowledgable. Since we had to be out of the house for three days in order for the work to be done, we scheduled it during our vacation. When we returned home we were greeted with beautiful refinished floors! There were a few areas that required them to come back and fix, and they came immediately and did a great job on those areas! Carlo Garcia, the owner, is easy to work with; he has a great way about him and he is very professional. When the work was complete, he came to the house to look at everything and to make sure I was happy! In addition to the great job they did on our wood floors, the company also tiled a sunroom that had nasty wall to wall carpeting in it. The tile crew was different from the crew who did the wood floors and I was equally impressed with these gentlemen. They came on a Wednesday...removed all the carpeting, and proceeding to install the subfloor, thin set and tile in one day! They returned Thursday morning to install the grout and were finished in 2-1/2 hours. The transformation in the room was incredible! They did a wonderful job laying the tile...impeccable, really! The experience we had with Charlotte Flooring and Design was all around great. The minor concerns about the missed areas with the wood floors were corrected immediately and without hassle, which to me, is a sign of company that truly values their work and their customers. I do not hesitate to recommend this company for flooring needs and we plan to use them again in the future! Charlotte Flooring and Design sanded and refinished the wood floors in the entire downstairs of our home and removed wall to wall carpeting in the sunroom and replaced with tile.
Posted On
LYNN DAVIS
Jun 17, 2011
I called this company after reading the reports on Angie's List. Josh came out and gave me a quote. I scheduled the work to be done while my family and I would be at the beach. A moving company moved the furniture off the hardwoods and into our garage. Charlotte Flooring came in and completed the work in time for us to be able to walk safely onthe floorsat the end of our beach week. I was nervous about the amount of dust, but have been pleasantly surprised at the small amount. The floors look wonderful! Even better than I expected. There were a couple of small details that needed attention, and they took care of those in a timely manner. I would highly recommend using Charlotte Flooring and Design. The hardwood floors in five downstairs rooms needed refinishing.
Posted On
Jef Solomon
Jun 14, 2011
Charlotte Flooring and Designdid an excellent job. Their estimator was polite, on time, and very knowledgeable. I already had hardwood in other areas of the house, and they did a fine job of matching the existing floor. The installers arrived on time, and cleaned up after themselves, leaving no messes in my house. They respected my walls, and did not damage them or my doors. They removed the old carpet and padding. The job took several days. The floors look beautiful, and there are no squeaks or flaws. I thought their pricing was very reasonable. I had forgotten how strong the fumes were from the polyurethane, so I did have to move out of my house for a few days while the fumes subsided, but that was not the fault of the flooring company. I would highly recommend them and would certainly use them again. They are true craftsmen. Charlotte Flooring and Design installed hardwood floors in two bedrooms where carpet was previously installed.
Posted On
Jeffrey Orr
Jun 09, 2011
Overall we had a good experience with this company. We had existing hardwood floors refinished and added new hardwood to complete the first floor. It was all sanded and stained to match. Josh was easy to work with and very responsive. They provided an end-to-end solution – laying the wood, sanding and staining. They also provided the most competitive quote. They worked around our schedule and provided quality work. I would consider them again for other flooring projects. Put in new hardwood floors, sanded and stained existing hardwood floors so it all matched throughout the first floor. End-to-end harwood floor solution
Posted On
Zac Crowder
Jun 03, 2011
Josh came out and was very professional and responsive to our needs. We decided to go with another company who had a lower price. Josh did mention they would match any quote but I always feel it is better to give your most competitive price upfront. I would recommend them. Estimate on reconditioning of hardwood flooring.
Posted On
Kay Ducharme
May 26, 2011
Overall my experience was great. The service was good and I had no problems. Charlotte Flooring and Design came immediately and gave an estimate on the day after contacted and gave me an estimate within a day (not counting the weekend). Their price was exellent and they were on time, courteous and cleaned up after finishing the work. It only took about 4 1/2 hours and everything was complete. Great job!
Posted On
Wayne Clark
Jan 05, 2011
The job went very well, I highly recommend them. They were very good, on time, and did what they said they would. We had a little problem, they addressed it and took care of it right away. I thought they were very professional. Overall they were very good. Their price was a little bit higher than some of the people I talked to. They installed hardwood flooring for me.
Posted On
Loran Babcock
Dec 29, 2010
The price was reasonable and they did a great job. The workers were good. Carla was excellent to work with. Monica, the receptionist, was very easy to work with. The company was very easy to work with and they worked with my schedule. They laid the wood down first and then they had to wait for the kitchen to be put in to come back and finish it. It took about a month for them to be able to come back and they were very accommodating. I would recommend them. I used Charlotte Flooring & Design to put in new hardwood floors.
Posted On
DANA TRUMPOWER
Dec 09, 2010
I went into their shop on a whim because I was going to the coffee shop next door. I had been shopping for flooring for 4 years, and remembered their name from Angie's list. Monica was the person in the shop and she was very sweet and helpful. I took home a few samples, the guy came out to measure the next day and that was it! I finally had a floor picked out and the installation was set up for two weeks later, because a holiday was in there. I was very happy that they could work around our baby grand piano. Other companies said I needed to get a mover in and take the piano out and have it put back after the floor was in. That was going to cost me and extra $600 that I didn't want to spend. The workmen were nice, did a great job and were fast. They even moved a heavier piece of furniture for us. It was supposed to be a possible two day job, but was in fact one day. They were careful with the piano and cleaned up well. I am pleased with the job and my flooring. The company installed engineered hardwood flooring in my living room, front hall, and dining room.
Posted On
Elizabeth Reinhard
Oct 26, 2010
I am totally thrilled with my new floor and their service. They began the installation exactly when they promised, the price was exactly as promised, and the quality is outstanding! It took just under five days to complete the entire installation, which included their clean-up and moving of furniture. I found them at the Spring Home Show and had many discussion with Carlo over six months while I made my decision. He was very patient and courteous. Daniel and the other workmen worked extremely hard to get it done on time, coming early and staying very late. Carlo worked with me to find an affordable stone, and the result is just gorgeous. Also, for the first time since I've lived in the house, my feet are toasty warm. I highly recommend them to anyone. They ripped out my old hardwood floor and installed radiant floor heating and a new travertine marble floor in my kitchen.
Posted On
WINFRED GATLIN
Aug 25, 2010
I spent over three months shopping for a vendor to install both wood and tile/stone for my (large) living room, entry & closet, wet bar and dining room. Most vendors handle either one or the other. I received several bids for this work using various materials including laminate, wood, slate and linoleum. I even checked prices for installation of separately purchased materials. Charlotte Flooring & Design had the best overall price by far, beating the next best by 20%. In addition to the excellent price, their installation went very quickly; one day for the wood, one (long) day for the slate. They were on time, courteous and hard working. Their service included moving my furniture, some quite heavy, as needed to make room for the installation. They were detail oriented and did a very good job in tight spaces (closet, wet bar) making sure all the edges, corners and joins were correctly done. I am extremely pleased with the final result and expect to talk to them on my next flooring project. Installed 650+ square feet of hickory flooring (engineered) and 80 square feet of slate tile.
Posted On
Ray Schreyer
Jul 08, 2010
They did a great job. They were extremely diligent and they knew the stuff, as they knew what to do and they were fast. They had quality work. They did the hardwood floors in the entire living room. They put down a 350 square feet of hardwood and refinished an additional 850 square feet.
Posted On
zhi li
Nov 30, 2009
I like them and will refer my friends They installed the hardwood floor in my 2nd floor. it is $5/sqrt
Posted On
Jennifer Williams
Oct 13, 2009
We chose Charlotte Flooring & Design to install hardwood over concrete and wood. Customer Service was friendly and attentive --- always available to answer any questions. Becuase of the wood we chose and the type of surface availbale they advised us to "float" the hardwood over "quiet walk". The job was performed carefully and efficiently. All was completed on schedule. We are extremely pleased w/ the results and look forward to working w/ them again when we are ready to remodel any other rooms in our house. Charlotte Fooring & Design installed pre-finished brazilian walnut hardwood flooring throught out our bedrooms and stairway.
Posted On
Fabiano Ferreira
Oct 13, 2009
Job was done as explained in a professional and timely way. I would definetly recommend the company. Installed 1300 ft2 of solid site finished oak wood and replaced stair treads with oak wood. Ceramic tile on kitchen and bathrooms
Posted On
carlo garcia
Oct 09, 2009
The job was done fantastically, very professional. The installation crew paid a lot of attention to details such as cleaning up and being on time. The sand and finish crew did a great job, my new floor looks amazing better than I expected. The price was very competitive. I will recommend them to all my friends. Replaced ceramic tile and carpet for 2 1/4 Red Oak Hardwood, replaced carpet at the staircase for red oak treads, installed shoe molding, painted riser white, install travertine stone at master bedroom.
Posted On