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Michelle Salgado
May 14, 2019
Great service, really nice staff and work done on time. After a long search, their price were the best. Highly recommended.
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Na Hawk
Apr 26, 2019
My New Floor did a fantastic job! They were very helpful through the entire process. Their sales person Carlos was excellent. The workers did a fast job & will be very efficient. I will definitely recommend them for any flooring needs.
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Susan Wilear
Apr 23, 2019
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Giovanna Portiolli
Apr 22, 2019
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Lynne Babcock
Apr 17, 2019
I was very happy with the job My New Floors did installing my hardwoods. They were on time, great communication, and the installers are very skilled. I would definitely recommend the company.
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Sean Hoffman
Apr 11, 2019
this place has great customer service. seriously helpful when my wife and I were almost clueless. would highly recommend to anyone.
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Jane Hibschweiler
Apr 04, 2019
We were very pleased with your rep Carlos and the crew who installed our floor. We highly recommend your flooring company to anyone who needs new flooring at very reasonable prices. Thank you to all involved in our project.
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Patrick Wilkerson
Mar 28, 2019
Carlo and his team did a outstanding job putting in hardwoods on our 1st floor. Junior was professional and his crew answered every question and addressed every concern. The install for approximately 1600 square feet was completed in 2.5 days which surprised me because they had to demo existing floor which was hardwood, carpet and tile while moving large pieces of furniture. We also converted a back stairwell from carpet to hardwood and they did excellent job installing new treads and staining to match floor. The floor looks fantastic and they did a good job of cleaning up. Would definitely recommend.
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Mike Schierberl
Mar 19, 2019
The new hardwood floor looks great. We are very satisfied. The decision to make this investment wasnt easy but now that it's all done we're glad we did it. The entire process is well coordinated and the installation team was very professional and courteous. I did a lot of comparisons and research before opting for this company. They earn the 5 Stars. Good job!
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Jacqelyn Lambert
Mar 19, 2019
I so enjoyed having your team in my home today. They did a wonderful job and I would be happy to have them back again. Thank you to My New Floor for the best overall experience I have ever had. You guys have a very professional company.
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Shay Kuffler
Mar 19, 2019
My new floors is an awesome company, everyone was very nice, very professional and my floors look amazing! They finished them in one day which was even better!
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Hugh Blanton
Feb 16, 2019
Super communication and great company to work with !! Work was done quick and thorough. AAA +
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Ana Ceolim
Feb 16, 2019
Great company!
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miriam godoy
Feb 16, 2019
Fantastic customer service! What a great place for all your flooring needs. The quality of the materials we have purchased are excellent. We definitely recommend and will use them again.
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ivan norberto
Feb 16, 2019
I loved the quality and variety of floors, it was hard to pick one but the well trained staff helped a lot in my decision, i’d definitely recommed
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Alice Brandão
Feb 16, 2019
I have used “My New Floor” services recently and I am beyond happy with the resoluts. I highly recommend them for wood flooring and carpet work. Carlo is an expert in what he does and provide the best service, totally professional and dependable. In addition, their price is affordable (which is a plus) and their customer service is great. They go above and beyond to assure their customer satisfaction. I see myself working with them in the future.
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Beverly Mills
Feb 16, 2019
They were really nice and they done a FANTASTIC job would use them again and refer them anybody that needed flooring and reasonable price Thank you Beverly Mills
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Bruna Mello
Feb 16, 2019
Excellent experience with My New Floor. We bought for all of our properties wood flooring. They have a great selection on product and quality. Highly recommended.
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Michael Johnson
Feb 16, 2019
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Lorenço Basso
Feb 16, 2019
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MITCHELL GUBANEZ
Jan 17, 2019
I recommend "My New Floor" to anyone looking to have floor replacement done. Great crew that knows what they are doing,very friendly and great work!
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Magno Nunes
Jan 17, 2019
They have high quality wood flooring at great prices, worth considering.
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Skip Hudspeth
Jan 17, 2019
We love our new engineered hardwood floor provided by MyNewFloor! Carlo and Evelyn were both a pleasure to work with. Carlo came out to our house to discuss flooring options and take measurements for a quote. He answered all our questions and helped us find the best product for our flooring. The installation went smoothly and quickly. The install team also moved our heavy furniture out for the install and back in after the flooring was completed. I can happily recommend MyNewFloor.
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Joao Leitores
Jan 17, 2019
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Nanishere .
Jan 17, 2019
My entire house needed new carpet! I didn't know what to choose, but only had a list of "I want this, I want that" in my new carpet. Carlo was able to explain carpets and show me my options to get what I wanted. Within 10 days, the carpet layers came, moved all my furniture, pulled up the old carpet and pad, laid the new pad and carpet, vacuumed, and put all my furniture back. They were amazing! I love the new carpet and I'm impressed with the guarantees that come with my new purchase. I know there are a lot of big box carpet stores out there that sell carpet, but at My New Floor, that purchase comes with customer service that you won't get anywhere else. Thank you Carlo and crew! My home looks great!
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Mary Mccullough
Dec 18, 2018
I called several companies that told me they had stop making the type of hard wood that I had . But l,m so glad that I called my new floor and spoke with Carlos and in three weeks my new beautiful floor in down and I love the prompts service and highly recommends them to anyone that new new floors
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Carmen Descalzi
Dec 18, 2018
My experience was wonderful. The whole team at MyNewFloor was extremely kind and diligent. Carlo answered all my questions and was very understanding. The team even finished the job before expected. I love my new wood floors. I would recommend this company to anyone. I have had many compliments and even my family members want to get there floors done.
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Penny Reller
Dec 18, 2018
I had no idea where to begin to buy carpeting, other than the features I desired. Carlo was very knowledgeable about all carpeting and was able to give me my options. The carpet was ordered and laid within 10 days, and I couldn't be more pleased. The crew was professional, courteous, on time, and finished the entire house in 6 hours! They moved all the furniture, took up the old carpet and pad, laid the new pad and carpet, vacuumed, and put all my furniture back. Carpeting or flooring, be it wood or laminate is a big purchase, and there are a multitude of stores that can sell you both, but with MyNewFloor my big renovation comes with guarantees and customer service that no big box store can or will provide. Thank you Carlo and thanks to my crew. I can and will highly recommend MyNewFloor.
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Arjun Sagaram
Oct 18, 2018
Great place with awesome choice and excellent prices!!
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Jeff Sumeracki
Aug 18, 2018
I was shopping to replace all carpet in my home in preparation for sale. MyNewFloor was one of three bids. They were lowest, but with the professionalism Carlos showed us when came to our house and showed us samples, I thought for sure he was going to bid much higher! Bottom line, they exceeded expectations, the install was outstanding, they cleaned and vacuum afterward and even carpeted a couple small closets we had missed initially. Highly recommended to anyone in the Charlotte area!
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Maria Lages
Jul 18, 2018
They have a great store with a lot of samples to choose from and everyone who works there is professional, customer oriented, and they do a very thorough job with the installation.
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Matt Wolf
Apr 18, 2018
Great place to shop for flooring and carpet. Blew several other small companies and big box stores away with pricing and service. Would definitely do business with again.
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Maryellen Lurie
Apr 18, 2018
I met Carlo last month at his United Flooring Group (MyNewFloor) showroom to look at engineered hardwoods. He was incredibly helpful and knowledgeable. He later came to my new condo to show me a few more samples and to inspect the existing floors / carpet. Carlo never tried to upsell me. He showed me exactly what I wanted at a fair price. The price and quality were superior to all of the box stores we checked. I also liked the fact that United is a local company. I purchased Armstrong Hickory, hand-scraped, engineered wood flooring. I had numerous questions throughout the process. The team at United Flooring answered all of my questions promptly--even after working hours. Delivery was a smooth and timely process. The demo / installation team was right on time yesterday morning. They kept me apprised of progress throughout the day and took good care of my home. The floors and molding look beautiful. The installers definitely paid attention to detail and demonstrated a high level of skill. My realtor and my GC both came by to admire the hardwoods last night. I have no doubt that United Flooring will get more work from both of them. United Flooring Group did a great job from start to finish. I am grateful for the terrific team they assembled to sell, deliver, and install this 'transformational' flooring.
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Jennifer Wiegand
Apr 18, 2018
I worked at this awesome company in 2017 and was impressed with their professionalism, attention to detail. Their staff is great and the owner is hands on with clients projects ensuring that they have a stress free installation experience.
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Bruce Schevitz
Apr 18, 2018
My experience with Carlo and his MyNewFloor team was top notch. The price was very competitive on the high quality wood that I ordered. The installers were prompt and professional leaving no damage. The end result was a magnificent floor completed in the expected time. I highly recommend this business.
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Kady B
Apr 18, 2018
I love my new laminate floors on the stairs and upstairs in my home office and 2nd bedroom. The flooring crew and painting crew did a nice job! My only critique would be for the flooring crew to get more of the excess dust cleaned up after the job is is finished (even if it’s late in the day). While I know it’s impossible to get it all, one room was a little neglected in the post work clean-up. But very happy overall!
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Brian Jones
Jul 19, 2015
I' have been doing business with United Flooring for five years now and they keep on getting better time after time! I strongly recommend their services if you need a flooring expert!
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Crystal Medina
Jul 14, 2015
Couple of years ago we contacted United flooring Group to scheduled a free quote. Carlo arrived on time and was very honest about what could and couldn't not be done to repair our vintage hardwood floors. He was knowledgeable about our vintage floors and gave us the best advice. It turned out that his advice was to live with the squeaky and uneven floors until we are ready to completely tear them out because spot repair would not fix our problems and would cost too much for unsatisfactory results. He gave us this advice knowing that we were not in a position to install new floors and that he would not get any sale or work from this home estimate. He was very professional and honest which my husband and I appreciate. About a month ago we were ready to replace our vintage floors with something more modern, we called UFG back and schedule another free quote, This time Carlo showed up with lots of hardwood samples (pre select from their website) and explain the difference between all of them. At the day of the installation the crew showed up on time and was very friendly, Julio and his team worked very hard and they were very detail orientated. The whole installation took only one day! Im so happy with my new floors that Im thinking about doing the second floor next year!
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Jennifer Williams
Jul 08, 2015
This is the third time we reached out to United Flooring Group, once again they scheduled the consultation very quickly and Carlo the sales consultant was able to provide a quote to replace our flooring the very same day. We also had a damaged side board in the kitchen and Carlo said that if we supplied a baseboard, he would install it at no additional cost. Carlo and his team showed up right on time and when promised, and everything was completed in the timeframe he specified in the quote. This time we were actually going out of the country the day the job started, so when he was finished Carlo took pictures of everything and emailed them to us so we could see how everything turned out. It was a great benefit of working with Carlo to know that everything was done and to see the finished product while we were out of town so we knew we had nothing to worry about. The floors look fantastic and the new baseboard flows perfectly to the rest of the room. We are very happy with United Flooring Group and will definitely keep using them whenever we have any flooring needs!
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Mary Ann
Jun 29, 2015
My husband and I bought our place in 2014. One of the selling features of the condo unit was the hardwood floors in the living areas and hallway (the bedrooms were carpeted and the kitchen had vinyl). We really wanted to have all solid hardwoods in our bedroom and tile in our kitchen floor. Finally we decided that it's time to get the old flooring out! We had 4 different bids from highly rated companies. Not only were all the prices so different, the options they gave us were different as well! We liked the competitive pricing that United Flooring Group gave us and the options as well. We didn't have to only get one type of flooring (we were told by one contractor that we could ONLY get engineered wood floors in the bedrooms due to the concrete underlayment) so we had options. It was so nice to know we could get solid hardwood if we wanted or we could go a different route if we chose. We ultimately went with solid hardwood to match the rest of our place in our bedroom and heated porcelain tile in the kitchen! United Flooring started on a Tuesday morning and were done by Friday evening!! Everything got in fast. The guys that came in and worked were professional and knowledgeable. Our floors look fantastic! I couldn't be happier with the results! My only complaint? The hardwood floors that United Flooring put in our bedroom look so much better than our original hardwood floors in our living areas and hallway! I highly recommend them!
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Phil Jackson
Jun 29, 2015
We used United Flooring recently after a friend recommended them to us and we are beyond happy with the results! We talked with three different flooring contractors and United Flooring was by far the easiest to work with and came in at a VERY reasonable price. From start to finish, they were very accommodating. Nicole promptly returned my emails and phone calls, Carlo came out to the site to give us an estimate (and again was very accommodating when it came time to schedule this initial visit, working around my schedule, which is often unheard of with some contractors). He worked with our condo association and provided all of the necessary forms/insurance papers necessary, so that we did not have to worry about doing anything. The work was completed on time and looks fantastic! I am an interior designer, so I am always pretty critical of the quality of work when it comes to these things, and I was very impressed! I would not hesitate to recommend United Flooring Group to all of my clients.
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Mark Bird
Jun 23, 2015
I just purchased a 2200 sq ft home in the suburbs of Charlotte and decided to rip out the current carpet in the house except the bedrooms. United Flooring Group installed floors in approximately 950 sq ft of area. This included Foyer, Living Room, Dining Room, and Family Room. We also wanted new tiles by the main door and by the garage door. The tile jobs were very small. We wanted the rustic look, however with the amount of wood needed for this job, we wanted to be price conscious as well. Carlo recommended using unfinished Oak flooring for the job. He showed me few samples. My wife and really like the samples and decided to proceed with the job. We had a few questions along the way and Carlo answered every question with a smile. He is very patient and works late if necessary to complete the job. We are very happy with the floors and they look awesome. I would highly recommend him and United Flooring Group for any type of hardwood and tile floor job!
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Michael Phillips
Apr 28, 2015
I did my homework before hiring these guys and I am so glad I did. My friend and I were both having our homes done at the same time and he hired another local flooring company and was given the run around and excuse after excuse for every little thing that came up. The sales person that came out to my home was very helpful and personable, not pushy at all! He had lots of flooring samples with him and he was also able to give me an estimate on the spot that was right in line with most of the other quotes I've been given. The girl at the office that scheduled my installation were professional and pleasant to deal with on the phone, and my installers that put in my new flooring did a fantastic job and cleaned up after themselves. My friend across the street went through a rough experience compared to what I went through and I am so happy I chose United Flooring Group.
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Jim Crews
Apr 21, 2015
Great quality of bamboo and tile. The installation performed by United Flooring was efficient and done to perfection. The bamboo flooring was a great price and unique, we were unable to find that bamboo anywhere else. We were so pleased with the service we purchased tile for our laundry as well. Overall a fantastic experience.
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Uschi Woronin
Apr 19, 2015
Recently we purchased a home that was in need of restoring a hardwood floor. The floor was in bad shape and looked horrible. The folks from United Flooring Group came over and gave us a very honest and fair quote with some good recommendations to make it look better. They completed the work on time and with NO surprises. The work was truly quality and what a difference. The floor looks fabulous! We would recommend them and if in the future we need more work, we will definitely give them a call. Quality hardwood floor refinished at a fair rate!
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Office Systems of Texas
Apr 19, 2015
United Flooring offers the best flooring installation service. The selection range is extensive featuring the latest colors, styles, patterns, and floor types. The expert guidance ensures offering the best flooring type suiting the décor. Happy with the service offered and look forward to hiring them again.
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j72carry
Apr 09, 2015
Rarely am I the person to go on the internet and write about a company I do business with however I have to make this one exception. We are redesigning our kitchen and had to shop for new flooring. In the past 2 months I've made many trips to various tile and flooring stores to find the perfect flooring only to be disappointed by the high retail price for anything that my husband & I could agree upon. Example we found a tile by DalTile called Scene that is polished, made of porcelain but has a marble/limestone look that doesn't make our existing hardware floors stand out in a bad way. Shopping around I found the retail price was quoted $15/sq ft from DalTile, Lowe’s could order the tile for $7.75/sq ft and every other store or tile installer said they couldn't beat Lowe’s price. I would need to buy 589 sq ft of tile for our kitchen and tv room which was a huge disappointment for us. Couple of weeks ago I stopped by United Flooring Group on South Blvd with my DalTile tile sample in hand looking for a suitable and much less expensive alternative. To my surprise Carlo looked up the tile we really wanted, let him know the pricing I found from Lowe’s plus the retail DalTile price, called DalTIle directly and was able to sell us the exact tile we wanted for $4.50/sq ft!?!? I couldn't believe it when he told me the price and called the wife to confirm the size tile and placed the order on the spot for 589 sq ft of the tile we thought was outside our budget. After all the savings in the tile we decided to extend our renovations and we replaced all our Carpet upstairs with a 5” Hickory Hand Scraped Hardwood Flooring. The Hardwood floors was on sale ($4.14/sf). United Flooring just finished Installing our new floors, both the hardwood and the tile looks amazing, they did a great job. If you're in the market for carpet, tile, stone or hardwood flooring you owe it to yourself to get a competitive quote from United Flooring Group.
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officesystemstexas
Jul 01, 2014
Love the service offered by United Flooring. Being a business house, I was looking for an elegant flooring choice and the professionals were just happy to help. The hardwood flooring installed by them is exceptionally durable and beautiful. Highly recommend the service to all.
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Melisa Stivaletti
Feb 17, 2014
United Flooring Group has handled flooring in two homes for me (one a rental property and one a primary residence). To say that I am pleased with their work would be an understatement. We were provided clear and detailed quotes, reasonable timelines, and excellent options from the start. United Flooring was able to match existing hardwood exactly for us and provide a unique decorative edge that ultimately helped us sell our home due to the wow effect. We installed laminate in the rental house and it looks so beautiful and real wood like that I want it in my house! The workers were respectful, trustworthy, and tidy each day. I not only recommend them to my friends, but recently they helped with my mother's basement renovations. Overall really excellent job! Go with United Flooring!
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