Ideal customer service in every way! Darrell Lewis, store manager, applies his vast expertise (financial planner, home builder, flooring expert, Carpeteria stock expert, excellent taste, and sincere empathy for the customer) to give customers the best possible results. Darrell saved me $3,000, then another $3,000 by talking me into the right solution for my need. I now have the perfect combination of resilient carpet and vinyl laminate (puzzle pieced) flooring in all the right places across my home. It all looks marvelous and feels marvelous, as does my bank account thanks to the savings. AND, he managed to meet my crazy deadline -- installed with just 2 days notice! Tell Darrell your need and he will efficiently guide you to all the right choices.