I wanted to take a moment and tell you what a wonderful experience I had with Scotty Yocum in purchasing my carpet for my new home.
My mom and I came in on a Saturday and we immediately felt at ease the moment we met him. He answered all of our questions professionally and thoroughly, and made the whole process super simple, quick and efficient. I told him exactly what we were looking for, our budget and wishes, and he was able to fit everything into what we needed. It’s overwhelming being a first time buyer yet he made us feel comfortable from the very start.
I would highly recommend Floor Factory Outlet to all of my friends and family for their future flooring needs. We got five different bids and all of them were, not only higher priced, but the quality was lower on the selection. The other five bids were booked out so far for installation that they didn’t fit my schedule. So needless to say we decided to go with Floor Factory Outlet.
I plan on doing tile or laminate flooring downstairs, in the near future, and most definitely will be back to see Scotty for phase 2. Thank you again for everything, I will be forever grateful!