Tom was recommended to us by our realtor since we’re new to the area. We needed carpets for most of the house, and were coordinating it from afar. Tom made the whole process easy. Because of uncontrollable factors with the carpet manufacturer, the job was going to be done a week late, which we couldnt do because the moving truck was scheduled. Tom went out of his way to make it work, driving far to meet the delivery truck and having his crew work on our house, the eve before Thanksgiving! We couldn’t be happier!! In addition, Tom knows the area well and has been a big help for us, pointing us to the right direction for many things we need. We highly recommend NP Flooring!